Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed March 30, 2026 to March 31, 2026
Model AWN43RSN116TW01
Installed new water valve and ran tests. Unit is operating properly. Noted that machine is still filling somewhat slowly due to poor house water pressure. Advised customer to have a plumber inspect the well system.
“On time, polite, informed me what he was doing”
Marlyne M.
Model GFW850SSN5WW
Replaced failed main board and programmed unit. Tested operation and found lid lock now engaging properly, so additional lid lock replacement was not needed. Unit is now functioning properly.
“Lucas was friendly and knowledgeable. He was able to accurately diagnose the problem with my washing machine, order the part, and make the repair all in a matter of minutes. Perfect service. I’d happily recommend him.”
Brad B.
Model FCRG3062AS
Installed updated burner tube part 5304533840. Ran test bake cycle and verified unit lights properly and range is operating normally.
“Excellent service”
Carol M.
Model NTW4519JW2
Installed new control board, cycled washer, and tested. Washer is now operating properly.
“Good service good people”
Kathryn B.
Model AWN632SP116TW02
Installed new belt and pump, cycled and tested unit, checked for leaks, and verified washer is now operating properly.
“He took his shoes off! He was so nice and professional and polite!”
Kristen A.
Customer complaint was intermittent rattling noise. Found unit feet out of level and transition from concrete to wood floor was contributing to noise. Adjusted leveling and verified rattling is no longer present.
Model DVE50A8800V
Installed new control board from previous diagnosis and tested unit. Verified it is heating properly as long as Eco Dry is off. Also let it complete a normal cycle and a 10-minute timed dry cycle, and unit restarted properly after shutoff.
“Adam was amazing… very friendly, knowledgeable, and helpful!!”
Dee B.
Model KRFF507ESS01
Upon inspection, found failed LED light board. Repaired freezer LED board and tightened handles on all three doors. Unit is now working properly.
“Couldn't have been better”
Paul W.
Model ED2FHEXNO00
Observed no noise coming from refrigerator during visit, though customer had audio recording. Condenser fan and defrost heater tested normal. Found a small amount of ice buildup on evaporator coil and steamed it out. Suspect freezer simply needed to complete defrost cycle, which it did while onsite. Unit is operating properly.
“Mark went above and beyond with this appointment.”
Janet S.
