Service History 382 - Omega Force Appliance Repair

We serviced a

LG RANGE- ELECTRIC

Model LREL6325F/00

Near Otsego, Minnesota 55330

Matt

Job Details: 09/09/2022

"Customer complaint is, SHUTS OFF WHEN REACHES TEMP. Customer said that after it preheats, the temperature starts dropping. Inspected and tested. Found one of the bake element wires is burnt through at the connector. Repaired wire and tested. Oven is heating great. Oven is now fixed."

We serviced a

GE REFRIGERATOR

Model GSH22JFXMWW

Near Elk River, Minnesota 55330

Matt

Job Details: 09/09/2022

"Customer complaint is, NOT COOLING- BOARD IS BLINKING ZEROS. Inspected and tested. Found the main board has failed. Theres 2 capacitors on the board that are bulging. Installed new board and tested. Compressor and fans came on and it started cooling. Refrigerator is now fixed."

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EIMED60LT3

Near Rogers, Minnesota 55374

Matt

Job Details: 09/09/2022

"Customer complaint is, E 64 CODE HEAT ELEMENT? DRIES HALF WAY THEN BEEPS TO CALL FOR SVC. Inspected and tested. Found the heating element has failedCustomer declined repairs and is going to replace the dryer and washer."

We serviced a

GE WASHER TOP LOAD

Model WSERR417F0WW

Near Osseo, Minnesota 55311

Matt

Job Details: 09/09/2022

"Customer complaint is, UNBALANCED, BOUNCES. This is a GE washer. Inspected and tested. Found the left rear suspension rod had fallen off and one of the dampening straps is missing. Needs all 4 new dampening straps and suspension rods. "

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6500EW/A3

Near Minneapolis, Minnesota 55422

Nate

Job Details: 09/09/2022

"Dryer squealing super loud. Found a bad idler pully and one bad roller. Replaced both. Vacuumed out dryer. Oiled rollers and pully. Runs nice and quiet now. ; used 1 DE634A (PULLEY), and 1 4581EL3001E (ROLLER) from stock"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA422PRHDWR/AA

Near Saint Paul, Minnesota 55117

Nate

Job Details: 09/09/2022

"Washer is getting out of balance. Looked up model and serial and its one of the exploding washers. Explained options to customer. Nothing for me to fix, needs to either be replaced or have service kit installed."

We serviced a

GE RANGE- GAS

Model CGS750P4M1W2

Near Roseville, Minnesota 55113

Nate

Job Details: 09/09/2022

"Ovens shut down when you run it. Called GE tech support. There is a service bulletin for this range, where the cooling fan doesnt run fast enough. Need newCooling fan motor and Board FAD. 910 and 109 on the parts diagram. Checked error codes and 35 errors for the cooling fan. Service bulletin RAO2-18. Ordered WB27X28659 and WB26X32571. Quoted 479, minus 69 because its the 2nd appliance. 410. Will need two time blocks. ; ordrd 1 WB26X32571 (Fan) and 1 WB27X28659 (Fan board)"

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDWP

Near North Saint Paul, Minnesota 55109

Nate

Job Details: 09/09/2022

"Fresh food 45 degrees and freezer 10. When its set at 4 bars (recommended setting). Checked damper which opens and closes as it should. In test mode compressor comes on and defrost comes on as well. Last time I was here the temperature sensors both tested right within range of where they should be. Did an hour of troubleshooting with FW and we found the main PCB isnt sending 12 vdc to the condenser fan. Condenser fan isnt running. Checked continuity of all three wires from board to the fan, and all three wires have continuity. ; O-emld tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW/AA-US

Near Minneapolis, Minnesota 55413

Nate

Job Details: 09/09/2022

"Twice the freezer got warm, and they unplugged fridge for 1 minute, plugged it back in and it instantly started cooling again. Checked temps, zero in freezer and 41 in fresh food. Condenser fan runs, temp display reflects temps in ff and fz. I put in test mode and everything tests good. Quoted for new main PCB. Owner will think about it and call us if they want us to replace it. DA92-00420T"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Saint Augusta, Minnesota 56301

Seth

Job Details: 09/09/2022

"I installed a drain and ice maker kit per the manufacturers specifications. I installed a heater, thermostat, and bladder assy in the FF section. The fridge fired right up and no longer leaked water while I was on site."

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, Minnesota 55311

Matt

Job Details: 09/09/2022

"Customer complaint is, NOT HEATING AGAIN. Inspected and tested. Found the high limit thermostat was tripped again. I reset it and ran dryer with vent disconnected and heat was cycling perfectly between 180F and 120F and air flow on back of dryer is 27mph. With vent connected heat is cycling between 190F and 125F Dryer is testing normal for the almost 30 minutes that I was testing it. Im going to order a new high limit thermostat and temperature sensor. Parts on order. ; ordrd 1 00422272 (High limit thermostat) and 1 00422221 (Temperature sensor)"

We serviced a

FRIGIDAIRE DISHWASHER

Model TH73918987

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 09/09/2022

The customer complaint was the dishwasher is loose and not stable. I found both mounting screws were missing. I put in new screws. Its good now.

We serviced a

KENMORE DRYER- GAS

Model 110.785227

Near Minneapolis, Minnesota 55413

Phillip

Job Details: 09/09/2022

"Customers complaint was the dryer heats but the drum does not spin. I found the pulley on the motor had sheared off and the idler pulley wheel was not turning good. The dryer needed a new motor pulley and the rebuild kit. I called the customer and replaced all the parts. The dryer is working good now.; used 1 WP8066184 (Pulley), and 1 4392065 (REBUILD KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25CSMK02

Near Lakeville, Minnesota 55044

Delton

Job Details: 09/09/2022

Found that evaporator fan motor is running but condenser and compressor are not running. Checked and no power is going to compressor. Control board is bad. Control board 2321728 NLA; saved tckt

We serviced a

GE REFRIGERATOR

Model PDS22SISBLSS

Near St. Cloud, Minnesota 56301

Seth

Job Details: 09/09/2022

Customer complains of water discharge in freezer. Upon arrival and inspection I found ice and mixed in with this discharge. I quoted a drain clean and an icemaker but found the drain to be blocked at the valve. I cleaned the blockage and defrosted the drain to ensure proper flow of water. I remove the ice it was there and left instructions to keep an eye on the icemaker but I could not duplicate any problems with the icemaker. The plastic water line behind the unit was very brittle. The supply line cracked while uninstalling or installing unit I repaired the connection. I notified the customer keep an eye on this line as usually once one place cracks they have a systemic issue. Fridge is now fixed

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6120201

Near Lakeville, Minnesota 55044

Delton

Job Details: 09/09/2022

"Found that the high limit is open and heating element is broken and shorted of chassis. Replaced high limit, cycling thermostat and heating element. Tested and dryer itself is cycling heat and working good. But i found that where the vent goes outside is underneath deck and is enclosed with not much air movement. I showed customer that it needs clear and not enclosed space because that will cause high limit to open again. Customer will fix vent.Dryer itself is working good.; used 1 WP3392519 (THERMAL FUSE), 1 279838 (ELEMENT), and 1 WP3387134 (THERMOSTAT) from stock"

We serviced a

ELECTROLUX COOKTOP- ELE

Model EW30EC55GS2

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/09/2022

Customer says it will continually get E15 error and keep beeping and cooktop will not be responsive. It is not happening when im here but customer showed me video.According to Electrolux it means that UIB is not responding. Ordering UIB and rescheduling. Scheduling extra time to pull out whole cooktop.; ordrd 1 316576450 (UI board)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 09/09/2022

"The customers complaint was the refrigerator is getting too cold the display shows the freezer at 20 and the fresh food at 80. Actual temperatures are around 20 in fresh food and zero in the freezer. I did check resistance of each sensor at the main board and the temperature sensors match the temperature in each section. It will need a new main control board. Today I replaced the rear main board. The customer said another company was out and replaced the evaporator thermistor. I wanted to check his work so I removed the evaporator cover. I had some left over extra sensors from another job, so I used them and replaced the evaporator cover sensor and evaporator defrost sensor."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Excelsior, Minnesota 55331

Phillip

Job Details: 09/09/2022

Water is leaking from the control panel area. I ran each of the water valves and found water leaks when the fabric softener cup is being filled. I cleaned the whole dispenser removed it checked it remove the water valve reinstall the water valve raise the front feet on the washer its still leaking out the front. ; states that autho needed

We serviced a

KENMORE DISHWASHER

Model 665.13473N412

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/09/2022

Customer states that she tried to start dishwasher but no lights or anything would come up and did not start. As im here touch panel works and lights up cycle i choose and dishwasher fills and is washing. I checked outlet and power connections and is secure. I ran diagnostics cycle and all functions are working and no errors. Dishwasher is working good as im here.

We serviced a

GE DISHWASHER

Model GDT625PSJ0SS

Near Plymouth, Minnesota 55447

Phillip

Job Details: 09/09/2022

The complaint was it does not heat. I checked for fault codes and there were a couple and one said to test the float. I pulled the float out and shook it. The float switch was stuck. I replaced the float switch sensor and ran the firmware update. Its heating now. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DUT7

Near Plymouth, Minnesota 55447

Phillip

Job Details: 09/09/2022

This is a dcs dishwasher. The customer said it runs for 15minutes then shuts off. I tested the heater and it tested good . I ran it for 5 min and it shut off. I had forgot to put the spray arm back on. I put it back on and now it ran for much longer. When it did stop it had lights flashing. I took a pic of the lights flashing. Advise the customer to let it run and if it happens again to try and document any lights that are on the display. I have also why is the customer to clean a monthly with vinegar. I did reinsert the rotor the seal and make sure the drain hose was installed properly. Today it was working good after I was done.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Saint Paul, Minnesota 55104

Delton

Job Details: 09/09/2022

Installed evaporator drain kit. Tested and is working. Should no longer leak or frost up. Refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT) from stock

We serviced a

FISHER PAYKEL RANGE- GAS

Model RGU-485GD-N

Near Plymouth, Minnesota 55447

Phillip

Job Details: 09/09/2022

The customer had replaced the light bulb but got a 11watt bulb. I advised the customer to get a 40 watt oven bulb.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2431KF1A

Near South Saint Paul, Minnesota 55075

Delton

Job Details: 09/09/2022

Found that the sink was backing up causing it to back fill into dishwasher. I showed customer how to turn on garbage disposal and sink now drains and dishwasher drains good. I informed customer that if sink backs up it could push water back into dishwasher. I informed custoemr to run garbage disposal once in awhile to make sure sink is draining.Dishwasher itself is draining and working good.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW92HEFC0

Near Plymouth, Minnesota 55446

Phillip

Job Details: 09/09/2022

Customer complaint is its not draining fast and gives fault code. I ran a drain and spin and found it drains out slow. I removed the drain filter and found it was plugged with stuff. It drains good now. F901 f6e3 f8e3

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV162LBA

Near Waite Park, Minnesota 56387

Seth

Job Details: 09/09/2022

Caught on fire inside while cooking. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

SPEED QUEEN DRYER- GAS

Model LGS37AWF

Near Minneapolis, Minnesota 55418

Nate

Job Details: 09/09/2022

"Not heating. Found the coils dont open up. Replaced the coils and they work great now and its heating great. I did notice the ignitor seemed a little flaky, mentioned that to customer, they said they know where to get an ignitor if they end up needing one. The gasket was taken off inside the dryer door, I took the door off and replaced the gasket. Used stock coils. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW4

Near Rockford, Minnesota 55373

Matt

Job Details: 09/09/2022

"Customer complaint is, EC LF WONT FILL WITH WATER. Inspected and tested. Found the water fill valve has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"

We serviced a

WHIRLPOOL DRYER- GAS

Model LGQ8000JQ4

Near Otsego, Minnesota 55330

Phillip

Job Details: 09/07/2022

Customers complaint is the dryer will not heat at all. I turn the dryer on high heat time dry and after a few seconds the igniter was not glowing red. I pulled the dryer out remove the rear panel and tested the thermal fuse. The thermal fuse is bad. I quoted the customer for the fuse. I replaced the rear thermal fuse and tested the dryer heats good now. I also tested the airflow and the airflow is good.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL RANGE- GAS

Model WGG555S0BS00

Near Osseo, Minnesota 55311

Adam

Job Details: 09/07/2022

Bake isnt working on the top oven. The broil was working fine. Igniter will never glow for the bake. Replaced the bake igniter now unit is working great. Installed 5303935066 from truck stock; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8LFKXKT05

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/07/2022

Found that gasket is fine. The door was hitting the bottom crisper shelf because the shelf was not inserted correctly. Pushed shelf in slot and door no longer hits shelf. Door now closes and seals. Refrigerator is working good.Did not charge anything extra was as was just pushing in a shelf.

We serviced a

BOSCH MICROWAVE

Model HMB5051/01

Near Lakeville, Minnesota 55044

Delton

Job Details: 09/07/2022

"Replaced listed parts, tested and and microwave is heating and all functions are working good.; pckd up 1 11018656 (Door latch kit) and 1 00758122 (Control board) and 1 00031379 (Spring)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB8B

Near Farmington, Minnesota 55024

Delton

Job Details: 09/07/2022

"Replaced spray arm and splash shields. Tested, all functions are working and no leaks. Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

GE DISHWASHER

Model GDT720SSF0SS

Near Lakeville, Minnesota 55044

Delton

Job Details: 09/07/2022

"Replaced control board, turbidity sensor, float switch, water valve. Tested all functions in diagnostics and all functions are working good.; used 1 WD21X10519 (FLOAT SWITCH) from stock"

We serviced a

SPEED QUEEN WASHER FRONT LOA

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 09/07/2022

"The customers complaint is they saw water underneath the washer one day. I ran the washer a couple times and theres no leaking from the washing machine itself. As it was draining the water out into the standpipe, water was backing up the standpipe and leaking out the top of the drain standpipe. The issue is a plumbing issue and the drain pipe in the wall of the house needs to be cleaned."

We serviced a

WHIRLPOOL MICROWAVE

Model MH7140XFB1

Near Otsego, Minnesota 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, F6 ERROR CODE. Inspected and tested. F6 error code and something is running when plugged in. Installed new rebuilt board and tested. Microwave is working great. Microwave is now fixed."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/07/2022

Installed choke kit with new latch and switches. Tested and microwave is heating and working good.

We serviced a

SAMSUNG DRYER- GAS

Model DV328AGW/XAA

Near Elk River, Minnesota 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, NOT HEATING. Inspected and tested. The heat came on and cycled up to 225F and then shut down and the coils failed on the gas valve. Needs new coils. Installed new gas valve coils and tested. Dryer is heating great and cycling between 215F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

LG DRYER- GAS

Model DLGX3371W

Near Elk River, Minnesota 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, LONG DRY TIMES. This is a LG dryer. Inspected and tested. Dryer was cycling up to the 240Fs when I first tested it. Half the venting is the foil material. Outside airflow is 14 mph. I replaced the foil vent and cleaned out the rest of the vent. Airflow on outside is now 18mph and heat is cycling between 220F and 115F. Dryer is operating normal. ; used 2 DUCT-24 (DP244 24 DUCT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near West Saint Paul, Minnesota 55118

Delton

Job Details: 09/07/2022

Replaced upper rack adjusters. Rack now slides in and out smoothly. Tested all functions and dishwasher is working good.

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGET3065PFF

Near Saint Paul, Minnesota 55123

Delton

Job Details: 09/07/2022

"No heat, I pulled out wall oven and found that there was a big hole on the bottom of the cabinet (see pictures) both upper and lower high limit was open. I replaced lower (318578509) and reset upper. Tested and oven is heating and all functions are working.I showed customer and they do not feel safe using it as it could of burnt their house down. Customer will call Frigidaire and see if they will do something (even though its out of warranty) because house could of caught fire.He will follow up with us depending on what happens through Frigidaire.PW he might call us because he and his wife are not going to use the wall oven since it did that. I put it back in the wall but left the breaker shut off.; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW1

Near Anoka, Minnesota 55303

Matt

Job Details: 09/07/2022

"Customer complaint is, ERROR LS. Inspected and tested. Found the water fill valve on the cold side has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. Customer is going to call the office to pay. ; used 1 W11165546 (VALVE) from stock, states that autho needed"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.686527

Near Plymouth, Minnesota 55447

Nate

Job Details: 09/07/2022

"Dryer not heating. Found a blown thermostat. Replaced 279816, vacuumed out dryer and bulkhead, cleaned some lint out of vent with my little rotary brush (10 inches), and oiled and cleaned rollers and pully. Runs and heats great now. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model 110.878926

Near Hopkins, Minnesota 55343

Nate

Job Details: 09/07/2022

"They heard a pop and now it gives an F1 error. Found a charred relay on the board. Uninstalled the relay, repaired board with new relay. Runs and heats great now. Vacuumed out lint from dryer."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Edina, Minnesota 55439

Nate

Job Details: 09/07/2022

"Zero in freezer and 38 in ff, but recently they heard a loud grinding sound. Found that it was frosted over nicely on evaporator and in forced defrost the heater comes on great. But needed the drain kit. Steamed out the drains, and installed the drain kit. Works great. This is a Samsung French door repair. ; used 1 DA82-01415A (DRAIN KIT) from stock, states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2557KES

Near Saint Paul, Minnesota 55104

Nate

Job Details: 09/07/2022

"Evaporator totally iced over. In forced defrost with the bi metal closed, it did not come on. Board not sending 120 from brown and white or orange and white wires. Bi metal tests as closed with continuity from board. Replaced bad jazz board. Steamed off evaporator totally. Used jazz board (main PCB) from truck stock. ; used 1 WPW10503278 (JAZZ BOARD) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13153K701

Near Roseville, Minnesota 55113

Nate

Job Details: 09/07/2022

Trips breaker when you hit start. Found the left heater coupling wasnt totally tight and water was dripping through. Tightened it and sealed perimeter with red glue. No leaks and runs great. Also retightened terminal wire connector.

We serviced a

BOSCH DISHWASHER

Model SHE6AF02UC/03

Near Minneapolis, Minnesota 55418

Nate

Job Details: 09/07/2022

". Dishwasher doesnt drain and then leaks is the complaint. Upon running I found that the drain works great, it drains strong, but the water valve fails and fails to close, allowing water to continually fill the dishwasher. . ; ordrd 1 00607335 (Water valve)"

We serviced a

AMANA RANGE- GAS

Model ARG7800WW

Near Minneapolis, Minnesota 55413

Nate

Job Details: 09/07/2022

"Not heating. Found a bad ignitor. Replaced it, ignites well and heats quick. Turned it off at 215 degress. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDE300VW1

Near Minneapolis, Minnesota 55422

Nate

Job Details: 09/07/2022

"Dryer squealing really loud. Found a bad idler pulley. Replaced it, vacuumed out the dryer and oiled the rollers. Runs great now. ; used 1 WP691366 (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2SHKXKB02

Near Maple Lake, Minnesota 55358

Seth

Job Details: 09/07/2022

Customers complain that she has a leak from the freezer into the fresh food section. Upon arrival in inspection I found there was water underneath the tree in the freezer. The defrost drain was blocked I saw three different types of vegetables frozen and suspended in the water. I defrosted it and installed a drain probe to ensure this doesnt happen in the future. The fridge is now fixed.; used 1 819043 (DRAIN HEAT PROBE) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13223N412

Near Long Lake, Minnesota 55356

Adam

Job Details: 09/07/2022

Installed new drain pump and wasnt turning on found that it wasnt getting enough voltage to the pump was only getting 15 volts to the pump which should be close to 120. Ordered new control board W10854220 board from Dey ; ordrd 1 W10854220 (Board)

We serviced a

SAMSUNG REFRIGERATOR

Model RB195BSBB/XAA

Near Shorewood, Minnesota 55331

Adam

Job Details: 09/07/2022

Unit wasnt cooling was customers complaint. Found that the back evaporator was a big ice block put unit in defrost and started to steam unit after a long time of steaming found that that the fresh food evap heater was bad. Its sold as part of the evap.; schdld next appmnt for 9/13 TUE !

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Excelsior, Minnesota 55331

Adam

Job Details: 09/07/2022

When I tried the normal cycle drain pump would run but never turn the water valves on and would give E11 code. Put unit in test mode to test water valves. Water valve works properly in test mode and good water pressure. Unit in test mode had extremely high amount of suds. Cleared out suds and then put unit in normal cycle now unit is working good. If there is to much soap the unit will think there is water and never fill. If it comes back might need a pressure sensor. Code came right back. Tested valves again and found cold water valve wasnt turning on. Valve is getting power just doesnt open. Ordered 5304528029; ordrd 1 5304528029 (Valve) Installed valve and tested unit multiple times it worked great now unit is working properly ; saved tckt

We serviced a

LG REFRIGERATOR

Model LMXS28626S/01

Near Victoria, Minnesota 55386

Adam

Job Details: 09/07/2022

Unit wasnt cooling there wasnt any frost pattern on the evaporators. Compressor is running but still not cooling. Let customer know there was a big recall on these fridges. Let him know to call LG and have them cover the unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS3R4EB4

Near Chaska, Minnesota 55318

Adam

Job Details: 09/07/2022

Unit wasnt cooling fridge. Took of the evap cover in the freezer and only half the evap was covered with frost. Cleaned evap off and let it frost and same thing.

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model SWT520WM

Near Minneapolis, Minnesota 55408

Phillip

Job Details: 09/07/2022

Today I replace the inside tub seal and used the nut. Put it all back together. Advise the customer to not use it for at least 24 hours. Need to call customer and collect; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Clear Lake, Minnesota 55319

Seth

Job Details: 09/07/2022

I installed the drain update kit per Samsungs instructions. The liner was beat up and there was quite a bit of rtv all over under the cover. I rebuilt the cover as best as possible and watched temps. The fridge is now fixed.The customers home warranty refused to pay bill. Customer paid via credit card please send them an invoice via US mail.

We serviced a

GE RANGE- GAS

Model PGB940SEF1SS

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 09/07/2022

"The customers complaint as theyre getting random fault codes on the display and the control is beeping. When I arrived the range was unplugged, I plugged in back in and it started to beep. I could not clear the codes. I plugged in the Newfi tool and that just confirmed all the air codes. I removed the rear panel and found mouse droppings all over the control and damage to the control. I did check the oven temp sensor and that was good. It will need the main control board. I was unable to locate the part, please locate the part and contact the customer with a quote.WB27X25340 board control Er5 F20 f63; states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHX65T55UC/01

Near Osseo, Minnesota 55311

Phillip

Job Details: 09/07/2022

Customers complaint was the door drops down and the door cables are broken. I verified the cables are broken. I installed the new door link cable kit. The door does not drop down anymore and the customer was happy with repair. I collected the total that was quoted.

We serviced a

GE WALL OVEN- ELECT

Model PT7800SH4SS

Near Blaine, Minnesota 55449

Matt

Job Details: 09/07/2022

"Customer complaint is, NO HEAT IN MICROWAVE AND COOLING FAN MAY BE NOISY. Inspected and tested. Found the relay board is buzzing and has failed. Installed relay board and tested. Microwave is still not heating. I called GE tech line and we couldnt figure it out exactly, but he thought its either the power board or the main board. Installed new power board and main board. Tested microwave and its working great. Microwave is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Chanhassen, Minnesota 55317

Adam

Job Details: 09/07/2022

Unit keeps blowing out the fuse on the board it will work for a few seconds and blow. All the wires seam fine can see any breaks. Will need control board and display board to get unit working properly WPW10380685 controlWPW10481130 display ; used 1 W10402110 (THERMAL FUSE) from stock

We serviced a

GE REFRIGERATOR

Model GSF25JGCBWW

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 09/07/2022

The customers complaint was the icemaker would not stop making ice and overfill the bucket and also it was leaking water from down below past the door gasket. I replaced the whole icemaker assembly and cleared out the defrost drain. I raise the front of the refrigerator and slightly to the left so water will drain towards the drain better.; used 1 WR30X10093 (ICEMAKER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model NOTAVAILABLE

Near Becker, Minnesota 55308

Seth

Job Details: 09/07/2022

"Missing Id tag. Not drying, the controller was not sending voltage to the heater in test mode. No repairs are possible there is no model number and customer doesnt not have his sale record from 20 years ago; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model n/a

Near Sartell, Minnesota 56377

Seth

Job Details: 09/07/2022

"Loud. Bad rollers and idler were replaced. I also cleaned the cavity. I tested and its quiet one again.; used 1 DE634A (PULLEY), and 4 4581EL3001E (ROLLER) from stock"

We serviced a

SAMSUNG WASHER FRONT LOA

Model Wf42h5200ap/a2

Near Sartell, Minnesota 56377

Seth

Job Details: 09/07/2022

I replaced the pump and cleared a blockage. I tested 3 times Otis now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

HOTPOINT DRYER- ELECTRIC

Model HTX24EASKOWS

Near St. Cloud, Minnesota 56303

Seth

Job Details: 09/07/2022

Not heating. L1 not reaching the heater. Failed timer WE04X25586 please order and schedule return visit.; saved tckt

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC415EW0

Near Minneapolis, Minnesota 55447

Nate

Job Details: 09/06/2022

"Washer runs super loud, and doesnt spin out well. Has a bad gearcase, coupler and belt. In test mode it still spins super loud, which was something to test via the Maytag service bulletin. 10 year old washer. They are going to buy a top load speed Queen."

We serviced a

LIEBHERR REFRIGERATOR

Model CS2062

Near Minneapolis, Minnesota 55419

Nate

Job Details: 09/06/2022

"Water leaks out onto the bottom of the fresh food. Temps are zero in freezer and 38 in fresh food. Found the evaporator drain was iced over. Steamed it out, wiped all the moisture down. Used a syringe with tube attached and poured a couple cups of hot water down drain too, drains great. Wiped inside of fridge down."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6000AW0

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 09/06/2022

"Unit wouldnt tumble. Disassembled unit and found the idler had completely came apart. Cleaned up unit and installed new idler. Reassembled unit and noticed that the door switch was busted also. Will have to come back once I have the part to install switch. 279640 roller installed W11427601 door switch. Ordered; ordrng 1 W11427601 (Door switch), used 1 279640 (ROLLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TSB

Near Saint Paul, Minnesota 55105

Nate

Job Details: 09/06/2022

"Customer set it to the coldest setting after I left. Now its 0 in freezer and 42.3 in fresh food. Air flowing through damper, its 7 degrees colder than when they had it set between coldest and recommended. Compressor and fans running. Does indeed most likely seem to be a bad cold control. Replaced cold control. Customer will watch temps."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Saint Paul, Minnesota 55105

Nate

Job Details: 09/06/2022

"Replaced motor but fan still doesnt come on, which means the control isnt turning it on. This is the 2nd new motor I tried. Quoted customer for 5304498781."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Saint Paul, Minnesota 55107

Nate

Job Details: 09/06/2022

"Arrived and replaced spray arm and support. Customer asked if we can also fix door, because it opens a little more than 90 degrees. I ordered new hinges. Coming back to install. ; ordrd 1 5304513274 (Counterbalance arm kit)"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/08

Near Edina, Minnesota 55436

Nate

Job Details: 09/06/2022

"This is not a redo. Over 90 days. 312KRRE01526New issue. 39 in fresh food and 36 in freezer. Fans running. After 20 minutes of compressor and fans running, no frost on evaporator. The little bit of frost that was on there initially melted off quickly while the compressor was running. Please submit to AHS for sealed system work. ; O-emld tckt , states that autho needed"

We serviced a

BOSCH RANGE- DUAL FUEL

Model HDI7282U/03

Near Saint Paul, Minnesota 55105

Delton

Job Details: 09/06/2022

The universal burner knobs are not quite that universal as they do not push in stem of burner. I added zip tip to make it work but not sure if it will last. Customer is aware and will use it and if it doesnt work try a different brand and see if itll work.

We serviced a

WHIRLPOOL REFRIGERATOR

Model FGUS2642LF2

Near Elk River, Minnesota 55330

Phillip

Job Details: 09/06/2022

The customers complaint is the inside of the refrigerator smells. I pulled the fridge out and checked the drain pan . The drain pan was clean and nothing was causing the smell behind it. Nothing inside the unit is causing the smell. I advised the customer to clean it with bleach and use different types of odor eliminators to get rid of the smell.

We serviced a

FISHER PAYKEL DISHWASHER

Model DD605-88465A

Near Saint Paul, Minnesota 55105

Delton

Job Details: 09/06/2022

"Replaced water valve, tested and no more fill errors. Dishwasher is working good."

We serviced a

BOSCH DISHWASHER

Model SPV68U53UC/30

Near Saint Paul, Minnesota 55105

Delton

Job Details: 09/06/2022

Found that there was e:15 error which customer said it came back after 2-3 cycles of running dishwasher. There was water in drip pan. I cleaned it out and ran dishwasher for over 45 minutes and i did not find any leaks and no suds. Not sure where leak is coming from this model has water softner built inHow do you want to handle this? I cant watch it for 2 hours even so I can barely see underneath dishwasher because of how cramped of stuff there is (see picture) see what PW wants to do; saved tckt

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AW/A2

Near Minneapolis, Minnesota 55410

Delton

Job Details: 09/06/2022

"I replaced inverter board and no change, still wont power on. I pulled board and will need to be sent in.Please contact customer with estimate he is thinking about buying new washer. Also if he wants to proceed I need paper work to mail board in.; saved tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 795.7313341

Near Champlin, Minnesota 55316

Matt

Job Details: 09/06/2022

"Customer complaint is, ICEMAKER / DISPENSER ISSUES THE ICE DISPENSER QUIT FIRST & NOW THE FREEZER DOES NOT WORK. Inspected and tested. This is made by LG. Found the FF compartment temperature was 60F and freezer was 55F. The compressor and fans are all running. I removed the evaporator cover and theres no frost on it. The sealed system/compressor has failed. Customer is going to replace the refrigerator."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Elk River, Minnesota 55330

Phillip

Job Details: 09/06/2022

The customer said the dishwasher sometimes does not fill and makes a noise. I found the dishwasher is not level and the door was rubbing on the bottom of the tow kick panel. I leveled the dishwasher I made it clear. The dishwasher fills in drains just fine. He goes through the wash cycle and pumps. I tried it five times its working fine every time.

We serviced a

GE REFRIGERATOR

Model GWE19JSLGFSS

Near Minneapolis, Minnesota 55443

Matt

Job Details: 09/06/2022

"Customer complaint is, FRZR DRAWER HANDLE FELL OFF. Installed new freezer drawer handle. Refrigerator is now fixed."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA54M8750AV/AA

Near Rogers, Minnesota 55374

Phillip

Job Details: 09/06/2022

"Customers complaint is there a small hole in the drain hose. I found a hole in the hose, I patched it for now so they could do some loads until the hoses are replaced. The washers in the basement on tile with a drain nearby. I was unable to locate the part in stock, please locate the part and call customer with quote.This is the part number I found DC97-18682C but feel free to check part number.; snapped 1 QuickPics, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Minneapolis, Minnesota 55410

Delton

Job Details: 09/06/2022

"I replaced drain tube, tested and now drains and no longer leaks. Refrigerator is working good.Office: please contact customer to collect payment for this work order when calling him for the estimate of the washer for parts being sent in for board repair.; saved tckt , states that autho needed"

We serviced a

KENMORE MICROWAVE

Model 401.800837

Near Blaine, Minnesota 55434

Matt

Job Details: 09/06/2022

"Customer complaint is, NO POWER TO MICROWAVE, OUTLET IS GOOD. Inspected and tested. Found the 20amp fuse is blown and the door is falling apart.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model FFTR1821TW0

Near Minneapolis, Minnesota 55412

Phillip

Job Details: 09/06/2022

Complaint was yellow water is dripping from the ceiling in the fresh food section. I removed the air tower in the fresh food and found there was frost in the supply duct and then that was dripping down. I cleaned up the frost and made sure the water can drain into the pan. I found both the gaskets are ripped and dont seal correctly I need to be replaced. Warmer is leaking in and causing frost to build up in the air supply duct. The tenant said its been cleaned a few times beforeFresh food door gasket 242193206Freezer door gasket 242193203; states that autho needed

We serviced a

GE WASHER TOP LOAD

Model GTWN4250D2WS

Near Osseo, Minnesota 55311

Phillip

Job Details: 09/06/2022

The customer said after the cycle the clothes were basically run out but there was 2 inches of water left in the bottom. They try to couple times it was the same thing. They did the reset and still getting the same result. I found no fault codes on the motor board or from the main board. Drain pump is working its spinning the most Shafter tested good everything was testing good. I Ran towels and no issues. I did level the washer. If they call back it may need the parts I have listed.Pressure sensor WH12X10412Control board WH12X10614

We serviced a

LG WASHER FRONT LOA

Model WM8100HVA

Near Plymouth, Minnesota 55446

Phillip

Job Details: 09/06/2022

The customers complaint was when they were doing a lot of loads continuously there was a burning smell from the rear of the machine. Since then the customer has done around seven loads and its been totally fine. I ran it on high speed spin and it sounded good and it was no smells. Advise the customer it couldve been just from the bearing or the seal and its OK now. I advised the customer how to clean the gasket.

We serviced a

LG RANGE- ELECTRIC

Model LRE3061ST/00

Near Blaine, Minnesota 55449

Matt

Job Details: 09/06/2022

"Customer complaint is, OVEN HEAT COIL BURST. Inspected and tested. Found the broil element is fried. Needs a new element. Installed new broil element and tested. Oven is heating great. Oven is now fixed. Customer had 5% off coupon."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVS04

Near Blaine, Minnesota 55449

Matt

Job Details: 09/06/2022

"Customer complaint is, WATER DISPENSER NOT DISPENSING. ICE DISPESNER WORKS WELL. Inspected and tested. Found the bracket that holds the micro switches is broken. repairs. Installed new bracket and tested. Dispenser is working great. Dispenser is now fixed."

We serviced a

GE WALL OVEN- ELECT

Model PKS7000SN1SS

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/06/2022

Door glass broken. We preordered the glass so we had part first before arrival. I disassembled the door cleaned all broken glass and reinstalled new glass. Now unit is back to prior condition

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AW/A2

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/06/2022

Unit was giving a error code 5C which is a drain code. Unit wasnt really draining and making loud noise from pump. Customer already cleaned out filter and it was clear. Unit needs a drain pump. The truck stock one we have is slightly different and wont work. Installed dc31-00187A; drain pump. Now unit is draining properly and no leaks tested for 15min

We serviced a

LG DISHWASHER

Model n/a

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/06/2022

Unit will not finish cycle and gives HE code which is for heater code. Pulled unit out. See photos poor install and trim falling off. Test the heater windings and shows its open. Needs new heater. Order 5301DD1001G heater and rescheduled ; ordrd 1 5301DD1001G (Heater)

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US AA00

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/06/2022

Unit was flashing normal light and wont do anything. Usually that means a leak. Removed the unit from under the counter removed bottom pan and notice water leaking from the drain pump and where it mounts. Customer needs a sump assembly for this unit. DD82-01376A sump assembly was quoted and ordered and rescheduled for Monday the 9th. ; ordrd 1 DD82-01376A (Sump and motor assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model MH7440XF0

Near Sartell, Minnesota 56377

Seth

Job Details: 09/06/2022

The customers concern with the microwave Is that one its plugged in if they close the door it acts like its cooking and gets an F6 error. Upon arrival and inspection I found exactly what they described. The relay on the control board was stuck and if the door closed it heated instantly. this microwave needs a control board part number 4393919 Sally was discontinued in 2015. .; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LPS

Near Sartell, Minnesota 56377

Seth

Job Details: 09/06/2022

The fridge is not cooling. Upon arrival and inspection I found it had an error it also was actively leaking water from the back of the unit. It has the rust ball failed drain manufacturing defect. I spoke with customer at length and explained her situation. She will replace the fridge.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LA5558XTW0

Near Rosemount, Minnesota 55068

Delton

Job Details: 09/06/2022

Found that customer had flood safe hoses attached that had failed so no water was going to washer to advance the cycle. I informed customer and they will purchase their own new hoses and put them on. All other functions are working good.

We serviced a

DANBY FREEZER

Model DUFM085A4BSLDD-6

Near Lakeville, Minnesota 55044

Delton

Job Details: 09/06/2022

"Freezer is freezing/thawing. As im here, freezer is cold but when im checking things I could hear the compressor start/overload relay click off and compressor stopped running for 15 minutes, i could hear it click twice more before the 3rd time that the compressor turned on and was running.Whole time cold control was sending power.I tried different compressor relay and twice more the compressor relay clicked before compressor turned on. Currently 25 degrees in freezerAppears that compressor is bad and is intermittently starting.Cold control goes up through ceiling of freezer then back out through back of freezer in the insulation. Not even sure how that would be replaced since it goes though the cavity.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WD520PADM7

Near Farmington, Minnesota 55024

Delton

Job Details: 09/06/2022

No power to dishwasher. Found that wire nut burnt and power wire disconnected. Spliced in new connection and secured with new wire nut. Tested and dishwasher powers on and all functions are working good.