Service History 381

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed January 2, 2026 to January 5, 2026

Samsung RangeJan 2, 2026Rogers, MNTechnician: Tanner

Model NX58M6630SS/AA

Returned with new main and display boards, installed and tested, unit heats and shuts off properly.

Speed Queen DryerJan 2, 2026Stillwater, MNTechnician: Collin

Model ADEE9RGS175TW01

Replaced worn front felt seal using proper adhesive, advised customer to allow two hours for curing, unit operating quietly, picked up D510207P felt seal.

“Collin was very knowledgeable, friendly and efficient. Great customer service. Thank you!”
Evan W.

GE RefrigeratorJan 2, 2026Saint Paul, MNTechnician: Collin

Model PFE28KSKJSS

Replaced filter head assembly and filter, steamed system and verified no leaks and proper operation, picked up RPWFE filter and WR02X13684 filter head.

“Collin was very professional and fixed our fridge quickly. He also rebalanced the doors which was an extra touch!”
Kathy S.

Maytag WasherJan 2, 2026Dayton, MNTechnician: Mark

Model MVWX655DW2

Observed unit out of balance, cleared pressure sensor hose, tested rinse and spin, basket stabilized and unit operating properly.

“This is the second time Mark has done a repair for me (2 different appliances), and once again, he was very professional and friendly. He is very knowledgeable and approaches problems very methodically and efficiently. I highly recommend him!”
Stephen B.

LG RefrigeratorJan 5, 2026Osseo, MNTechnician: Nick

Model LFXS26973S.ASTCNA1

Replaced ice maker and gasket after finding gasket defect. Unit operating properly.

“Nick was very pleasant and efficient in replacing our ice maker.”
Maryann U.

Whirlpool DishwasherJan 5, 2026Saint Paul, MNTechnician: Eric

Model IUD7555DS2

Cleared obstruction in diverter preventing lower spray arm operation. Tested dishwasher and verified all spray arms functioning correctly.

“Our technician was friendly and knowledgeable. He was able to diagnose and repair the problem, and did his best to ensure a quick turnaround when we needed a replacement part.”
Lauren L.

Speed Queen DryerJan 5, 2026Minneapolis, MNTechnician: Collin

Model ADEE9RYS177TW01

Replaced failed heating element and fuses. Unit now heating properly.

“Good communication. Collin gave me details on what was the trouble and fixed the problem.”
Anthony C.

Kenmore DryerJan 5, 2026Long Lake, MNTechnician: Nate

Model 110.7513241

Replaced worn support rollers, pulley, and belt. Vacuumed dryer interior. Dryer now running quietly. Picked up 4392065 maintenance kit.

“Second time Nate has been here and each time was a good experience. I will definitely recommend Omega to anyone who is looking to have an appliance repaired.”
Kathleen K.

GE RefrigeratorJan 5, 2026Roseville, MNTechnician: Collin

Model PSS26FGRCFS

Replaced broken ice container assembly. Unit operating properly. Picked up WR17X11447 container assembly.

“Collin is amazing. He is knowledgeable, efficient and friendly. He has been to our home several times and has definitely earned our trust. The whole company truly is professional focused on high quality customer service. I appreciate the efficiency of making an appointment and the text information available about when the technician will arrive. I would highly recommend joining the Omega Force Appliance Protection Plan.”
Cheryl And Scott W.