We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR
Near St. Louis Park, Minnesota 55416
Nate
Job Details:
09/28/2022
"Unit fills with water but doesnt circulate the water. Found the board doesnt send voltage out like its supposed to. Quoted 325 for parts and labor for the board. Its possible the board is sensing that the motor isnt correct, and stops sending power. order DD92-00033A and DD31-00008A? L14 labor if its the motor. J13 labor if its the board. 241.97 for motor. ; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/28/2022
"Customers complaint AE and wont drain. Plugged unit in and started working. Buttons were extremely hard to get working needs AGM75469902 display board so buttons work correctly. Also AE means leak. So took unit out from under counter and found water in the base. Looks like its leaking from the sump and drain pump. Will need both of those parts also. Sending up for approval because of part prices no parts have been orderedAGM75469201 sump assembly ABQ75742501 drain pumpAGM75469902 display board; snapped 1 QuickPics, states that autho needed"
We serviced a
GE TRASH COMPACTOR
Model GCG1520F0BB
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/28/2022
"WC36X10010 switchWC36X10012 knobWC36X10037panelWC36X10019 frame slideWC36X10018 frame slide WC36X5025 toe kickWC36X5039 footpedal Unit is in rough shape. Door wont shut because its so bent out of shape. The toe kick and foot pedal are damaged so its stuck unlocked. Also the knob is missing and busted for the switch. When I jump the switch motor and compactor do operate correctly. ; snapped 4 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model MISSING
Near Minnetonka, Minnesota 55305
Nate
Job Details:
09/28/2022
"Doesnt drain at end of cycle. When I manually advance the timer it drains. Needs new timer. Cant find model number. Sticker is missing. Coming back next Tuesday to install. Will need fob and maintenance key to get in when I come back. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 WD21E10350 (Timer)"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.296328
Near Saint Paul, Minnesota 55104
Nate
Job Details:
09/28/2022
"Running really loud. Isnt spinning out. Found a bad gearcase. Quoted for the gearcase, coupling and clutch. See attached photo. Owner said shes buying a new washer, will pass on repair."
We serviced a
BOSCH DISHWASHER
Model SHPM78Z54N/01
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/28/2022
Customers complaint dishwasher leaked once on the right front corner but now wasnt been leaking. Ran unit right when I got here and let unit run for over 30min and no leaks. Everything mechanically sounds good. Could have been just to much soap or how they loaded the unit. Unit is working properly
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9151YW0
Near Chanhassen, Minnesota 55317
Adam
Job Details:
09/28/2022
Unit wasnt heating was customers complaint. The unit would tumble but not heat. Disassembled unit and home found that the heating element was bad. Quoted for replacement heater and installed heater and reassembled unit. Tested dryer and now heating correctly. Installed WP8544771 from truck stock ; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF175WCRUX1
Near Saint Paul, Minnesota 55104
Delton
Job Details:
09/28/2022
Replaced all listed parts for ice maker. Tested and ice maker cycles and fills. Ice maker is working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV328AEW/XAA
Near Saint Paul, Minnesota 55106
Nate
Job Details:
09/28/2022
"Dryer hasnt been heating. Found a broken heater assembly. Lots of charred lint too. Cleaned out lint, oiled rollers, replaced heater assembly. Heats great now. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45M7050AW/A402
Near Roseville, Minnesota 55113
Nate
Job Details:
09/28/2022
"Washer isnt filling in cold setting. I took hose off and there is zero debris. I ran the water line to make sure good water pressure came out, which it did. Reattached hose and water fills great on cold and hot. Quoted customer new water valve and showed her how to check for vibrating if its humming but not filling. Told her if she decides to have a valve installed in next 60 days no extra trip charge."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model n/a
Near Rogers, Minnesota 55374
Phillip
Job Details:
09/28/2022
2 men were not needed.
We serviced a
KENMORE WASHER TOP LOAD
Model 796.51973.610
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/28/2022
"Customer complaint is the pedestal washer over filled with water. I ran the washer, and it started to fill and almost overfilled with water. My diagnosis is a bad pressure switch.Today I replaced the pressure switch and I also put a zip tie around the hose to the switch so it does not come loose. I pushed the dryer back and hooked up the dryer duct. I pushed the washer back into place and ran both washers and the dryer. Everything is working good."
We serviced a
LG WASHER FRONT LOA
Model WM8100HWA
Near Plymouth, Minnesota 55442
Phillip
Job Details:
09/28/2022
"Customer complaint was it was giving a drain fault code, and not draining all the water out. I started the washer on a drain cycle and the drain pump was noisy. I remove the drain pump and found the propeller was stripped off the motor shaft. I replaced the drain pump and reinstalled. I filled the washer and ran it through a drain spin cycle and its draining and spinning perfectly. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Shorewood, Minnesota 55331
Phillip
Job Details:
09/28/2022
Customer complaint was the dishwasher was running and running and had an e15 code. The e15 is a drain error. I pulled the dishwasher out and removed the side panel. I let it run for a while and then did and drain and fill 4 times. I never saw water leaking. I advised the customer how to clean the dishwasher and what soap is recommended. I soaked up the water underneath. The water was a bit soapy.
We serviced a
FRIGIDAIRE DISHWASHER
Model MDR251RER0
Near Minneapolis, Minnesota 55406
Phillip
Job Details:
09/28/2022
"Customer complaint was its leaking from underneath. The customer hasnt used it since 2013. I started the dishwasher as soon as it started and water. It was leaking out of the center of the motor assembly. The wash motor is very loud and full of calcium and rust. The door shuts very very hard. The door hinges are bent. It would need at least both door hinges, motor and the seal kit. The motor is no longer available so the customer will just replace it."
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24SCX6
Near Minneapolis, Minnesota 55401
Phillip
Job Details:
09/28/2022
Customer complaint to us dishwasher has not been used in years and last time it was used. Someone said it did not work. I pulled the screens in the rotor out. It looked like the rotor was put back in wrong. I got the rotor to free up and turn. I started the dishwasher and its working great. Advised the customer to let it run and call back it it stops again. At first it did give me the f2 fault.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FEX831FS0
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
09/28/2022
Not tumbling after it blew the breaker. The motor is bad. I quoted with blower as they do not separated consistently. They will let us know if they want to move foreword. 2 hours needed.
We serviced a
GE DISHWASHER
Model gdt655smj2es
Near Clear Lake, Minnesota 55319
Seth
Job Details:
09/28/2022
"Dead UI, failed control board was replaced. I tested the dishwasher it is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA01
Near Minneapolis, Minnesota 55422
Matt
Job Details:
09/28/2022
"Customer complaint is, EC PC, ZONE WASHING ERROR? Inspected and tested. Its getting a position error. I removed the diverter and micro switch and they tested good. After putting it together it worked once for me, but then just kept getting the error. It seems like the board isnt sending voltage to the diverter. order the diverter motor assembly to. Part numbers are DD97-00498D and DD93-01016A."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW5100VQ2
Near Minneapolis, Minnesota 55412
Nate
Job Details:
09/28/2022
Doesnt fill at the rinse cycle. Found the water inlet valve isnt working on the cold water side.
We serviced a
LG DRYER- ELECTRIC
Model DLEC888W
Near Minneapolis, Minnesota 55413
Phillip
Job Details:
09/28/2022
"Customer complaint is the dryer stopped in the middle of the cycle gave a TE3 code. The customer try to start it, but it would not even start and kept on giving the TE3 code.The fault is for the high temp thermistor. I added a pic of the fault. I started the dryer and ran it on high heat and several different cycles and it worked fine today. If they call back it may need the control main or high temp thermistor. I was unable to find the part numbers. Te3"
We serviced a
KENMORE DRYER- GAS
Model 110.876811
Near Minneapolis, Minnesota 55429
Matt
Job Details:
09/28/2022
"Customer complaint is, NOT DRYING PROPERLY. Inspected and tested. Found the dryer is heating, but spiked to 280F before I shut it off. The vent is 100% blocked on the outside. I removed the whole vent and cleaned it out and reassembled. Dryer is now heating great and cycling between 240F and 130F. The vent that goes through the wall is reduced to 3inch and should be replaced in the near future. I showed this to the customer and advised on replacing"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV337AEL/XAA
Near Waconia, Minnesota 55387
Adam
Job Details:
09/28/2022
Unit would run for about two to three minutes then give t0 error code. Disassembled unit to find source of problem. Found that the thermistor was bad. Replaced thermistor and reassembled unit. Tested unit and now running properly. Used Dc32-00007a
We serviced a
SIEMENS WASHER FRONT LOA
Model WFXD5200UC/01
Near Minneapolis, Minnesota 55444
Matt
Job Details:
09/28/2022
"Customer complaint is, TURNS ON WATER GOES IN & IT JUST HUMS. Inspected and tested. Started washer with a load of clothes and it ran great for 20 minutes. I canceled and drained the washer and removed the drain filter. The drain pump impeller seems to be loose when its spinning. Washer did not fail for me, but I think the drain pump is sporadically failing. I cant find a exact model number for this washer on Sears, but if its the same pump as the Bosch, I think we can use the supco equivalent, part number LP6440. Customer is just going to use it and if it fails again will probably have us order the pump.; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Maple Grove, Minnesota 55369
Matt
Job Details:
09/28/2022
"Customer complaint is, WHEN IT GOES INTO SPIN ITS LOUD AND CLUNKING. NOT SPINNING. Inspected and tested. Found the transmission spline and agitator are stripped so the agitator is just spinning on the spline freely. "
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Monticello, Minnesota 55362
Seth
Job Details:
09/28/2022
Not heating bag magnetron was found.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2368TF6
Near Minneapolis, Minnesota 55413
Phillip
Job Details:
09/28/2022
Customer complaint was the center flap was not closing right and its broken. I found the upper hinge support for the mullion flap is missing. I made sure there was nothing else broken on the door or on the mullion and the only part that is needed is the upper hinge support. Ordering part from Sundberg . ; ordrd 1 241779401 (COSMETIC MISC)
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Albertville, Minnesota 55301
Matt
Job Details:
09/28/2022
"Customer complaint is, DRAIN ISSUES, DISHWASHER WILL NOT DRAIN PROPERLY. Dishwasher was in rough shape when I got here. It was partially pulled out and both rear feet had fallen off. The inside is coated in heavy minerals and the top rack was falling off. The bottom door seal is crumbling. Found some plastic in the drain pump. At a minimum it would need a new drain pump. "
We serviced a
LG DRYER- GAS
Model DLGX9001V
Near Otsego, Minnesota 55362
Matt
Job Details:
09/27/2022
"Customer complaint is, MAKES SQUEAKING NOISE WHEN RUNNING... WOULD ALSO LIKE VENT CLEANED OUT FROM DRYER TO THE OUTSIDE. Inspected and tested. Found the right rear roller was seized up.. Installed new right rear roller, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed. The vent makes multiple turns and is really long and complicated and vents out the opposite side of the house. I recommended customer call a vent cleaning company. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Medina, Minnesota 55340
Adam
Job Details:
09/27/2022
Unit would trip breaking an hour into cycle. Checked all connections and checked board to look for a burnt up relay. Everything looked good. Checked main wire hook up everything was tight. Also ohms out heater it ohms out weak. Quoted customer for new heater and installed heat. Unit worked great in test mode customer is going to let it run and let us know what happens
We serviced a
AMANA DISHWASHER
Model ADB1500ADSA
Near Excelsior, Minnesota 55331
Adam
Job Details:
09/27/2022
Installed spray arms from last diagnosis. Now unit is working properly
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV231AGW/XAA
Near Saint Michael, Minnesota 55376
Matt
Job Details:
09/27/2022
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the belt was broken. Also the idler pulley is the old style with the bushing. Customer approved repairs. Installed new belt and idler pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7305CW
Near Rogers, Minnesota 55374
Matt
Job Details:
09/27/2022
"Customer complaint is, LOUD GRINDING NOISE. Inspected and tested. Washer sounds great empty on a spin cycle. Ran washer through service test mode and everything was working normal. I started a load of towels on speed wash and after the first agitate cycle when it was changing over to spin it makes a nasty grinding noise. Its seems like its not completely changing over to spin and then grinding. When it does agitate or spin it sounds great. I think its probably the shifter on the transmission. "
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF303CWG
Near Coon Rapids, Minnesota 55433
Matt
Job Details:
09/27/2022
"Customer complaint is, OVEN NO HEAT. Inspected and tested. Found the bake element has failed. Needs a new element. . ; ordrd 1 316075103 (Bake element)"
We serviced a
BOSCH DISHWASHER
Model SHE4AM15UC/01
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
09/27/2022
The soap dispenser does not stay closed one is push forward. I found the little clip that holds the dispenser door shut is broken. It will need a new dispenser assemblyToday I replaced the soap dispenser assembly. The lid now locks good.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR5620KQ1
Near Savage, Minnesota 55378
Delton
Job Details:
09/27/2022
"Found that gas coils are bad. Ill heat for first 5-10 minutes then stop turning on gas. Customer approved estimate. Replaced coils, tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6613241
Near Prior Lake, Minnesota 55372
Delton
Job Details:
09/27/2022
Customer said it takes 3-4 cycles to dry clothes. FOund that dryer vent was shoved with steel wool and blocked airflow (see picture) i showed customer and showed problem. Dryer itself is working good.Did not charge extra. Short job.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Excelsior, Minnesota 55331
Adam
Job Details:
09/27/2022
Unit is covering sane error code. Went through the service test and found out the control board had failed. There is no boards available customer doesnt want a used board.
We serviced a
LG REFRIGERATOR
Model LRFD25850SW
Near Minneapolis, Minnesota 55437
Delton
Job Details:
09/27/2022
Found that water valve is not fully shutting off as the ice maker fill tube is frozen over. Ordering water valve will do both parts on return.; ordrd 1 5221jb2006k (Water valve)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5500BW0
Near St. Cloud, Minnesota 56301
Seth
Job Details:
09/27/2022
Wont drain and spin. It worked perfect for me. I did a quick wash and did the self test.
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6200GZ/A3
Near Minneapolis, Minnesota 55421
Nate
Job Details:
09/27/2022
"Screaming when it runs. Found two bad support rollers. Replaced rollers, vacuumed out dryer, oiled rollers and pully. Runs great now. Nice and quiet. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER7662WS1
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
09/27/2022
Customers complaint is the front right burner stays on high it will not cycle down to low. When I turned the burner onto low it just stays on high and never cycles to low.Today I replaced the front right burner switch.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/27/2022
"temps have gone up, and neither section cooling well. The freezer fan was loud. I removed the rear panel and found the fan blade had come off the motor shaft and was laying next to the motor. The motor shaft was rubbing against the fan blade. Today I replaced the fan blade and defrosted the evaporator. I also put a pipe around the ice maker fill tube half pipe. The tube was extra."
We serviced a
KITCHENAID RANGE- GAS
Model KSEB900ESS6
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
09/27/2022
The outer glass on the oven was broken during the counter top install. Glass got stuck in the hinges. Today I replaced the outer glass and both hinges. The oven door shuts good. I looked at the dishwasher and raised the front legs up slightly. Its the best it can get.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model BGHS2644KF0
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/27/2022
There are 2 issues. The fresh food section is not cooling and when they dispense ice there is a nocking sound from the dispenser. I found the diffuser door is not opening. Its getting voltage just not opening. The diffuser will need to be replaced. Something is causing the ice chute solenoid to chatter when ice is dispensed. Its either the dispenser assembly or the relay board. The user interface board does not appear to have relays in it. At this time the customer will not repair the dispenser issue. Part ordered from Sundberg. ; ordrd 1 241853801 (CONTROL - AIR BAFFLE)
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Victoria, Minnesota 55386
Adam
Job Details:
09/27/2022
Customers complaint is leaking out bottom of unit. Looked right way at back of unit and noticed out the vent it was wet and heavy evidence of leaking. Run unit multiple times with top off and didnt see any leak or evidence of a leak. Tilted unit back to check underneath all was dry. Showed customer and explained about using 2 tablespoons of soap. Also to do an extra rinse will help. No parts needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Blaine, Minnesota 55449
Matt
Job Details:
09/27/2022
"Customer complaint is, THE BUTTONS ARE NOT RESPONDING. Inspected and tested. The UI is dead. I cant figure out if its the UI or the main board. We will need to order both. Part numbers W10854230 and W10742456. Both are not in stock. Customer wants us to see if we can find these parts and give him a ETA before ordering. Hes considering replacing the dishwasher because its got heavy deposits on the inside of the dishwasher.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Victoria, Minnesota 55386
Adam
Job Details:
09/27/2022
Customer had fridge pulled out already. Water was leaking from water valve. Replaced water valve reinstalled waterlines. Then tested multiple times for leaks. After testing and no leakage buttons up back of unit. Customer reinstalled fridge back into original spot because he pulled it out. Now unit is working properly.; used 1 WP12544124 (Valve) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WM3470HVA
Near St. Cloud, Minnesota 56303
Seth
Job Details:
09/27/2022
Wont turn back on after cycle runs. Failed capacitor on the PCB. I called and spoke with Jodi. Her rear bearing has 1/16in play she declined repairs.
We serviced a
LG WASHER TOP LOAD
Model : WT4970CW
Near Roseville, Minnesota 55113
Nate
Job Details:
09/27/2022
Water leaking through the drain line of washer. Tons of oil thats been leaking through transmission as well. Quoted for new drain line.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Wayzata, Minnesota 55391
Phillip
Job Details:
09/27/2022
Customer complaint was the water was leaking from the filter area. I removed the filter cover and found the filter head was broken into pieces. Today I replaced the filter head assembly. I installed one of the customers new water filters. I ran the water and verified no leaks. The freezer drawer sway bar had fallen out. I put the bar back in for the customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Maplewood, Minnesota 55109
Nate
Job Details:
09/27/2022
"Motor running loud, and it appears the lower spray arm is binding up and causing water to spray in corner and leak. Seal looks good around frame. Quoted for new motor and lower arm assembly. Customer will get back to us. See attached photo."
We serviced a
LG DRYER- ELECTRIC
Model DLE3500W
Near Saint Paul, Minnesota 55102
Nate
Job Details:
09/27/2022
"Washer and dryer were flip flopped as to where they should be sitting. I moved the washer into the right spot, next to the drain in the wall and the water connections. Moved the dryer into the spot directly in front of vent hole, removed 6 ft of vent, now the vent to the wall is 6 inches. The vent was disconnected before because it was stretched too far, lint was built up all over wall behind dryer and on floor. We swept and mopped all the lint up before moving the washer into that spot. Just charged trip charge."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Otsego, Minnesota 55330
Matt
Job Details:
09/27/2022
"Customer complaint is, TRIPPING THE BREAKER. Inspected and tested. Refrigerator trips the breaker every time within a few seconds, even when plugged into a different outlet. When I unplug the evaporator heater it turns on and starts cooling. In test mode the heater is getting 120V but as soon as I plug it in, it trips the breaker. The heating element ohms out at 24ohms. It test good, but its the only thing thats tripping the breaker. I quoted customer $344. to install new heater. Customer approved repairs. Installed new heating element and tested. Refrigerator is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.13579K700
Near Minneapolis, Minnesota 55406
Nate
Job Details:
09/27/2022
"Dishwasher stops around 30 minutes, gurgles and makes funny sounds but doesnt wash. I put in test mode and it went all the way through great. Then ran it for 55 minutes and it ran great. Fill valve works perfectly, float isnt gunked up. It drains great. Washes great. Best educated guess is that the main PCB is failing Ordered new board. ; ordrd 1 WPW10084142 (Control board)"
We serviced a
ELECTROLUX DISHWASHER
Model WWBD2400HW0
Near Minneapolis, Minnesota 55414
Nate
Job Details:
09/27/2022
"Not circulating water. Found a bad motor, and a bad drain pump. Coming back Tuesday to install. ; ordrd 1 154859201 (Motor/pump assembly) and 1 A00126501 (Drain pump)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA
Near Minneapolis, Minnesota 55407
Nate
Job Details:
09/27/2022
"Everything checks out good except evaporator hangs over past the edge of the pan. Bent the evaporator back further, also added on an extension to the pan with vent metal. Then after putting evaporator cover on, put in defrost and it defrosted the frost and zero drips of water running down into the back of the fresh food section."
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Saint Paul, Minnesota 55105
Delton
Job Details:
09/27/2022
Replaced door and switch holder. Tested and microwave is heating and working good.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS9
Near Minneapolis, Minnesota 55424
Phillip
Job Details:
09/27/2022
"Customer complaint was water leaking from the back of the refrigerator. When I arrived, the customer said that the water supply in the basement to the fridge was turned off. I went in the basement and turned water supply back on and found water dripping from the waterline connection to the water valve. I replaced the feral and nut and made sure it was tight but water was still leaking now from the bottom of the valve. I replaced the whole water valve assembly and verified no water is leaking. ; used 1 242252702 (VALVE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS253BAWW
Near Minneapolis, Minnesota 55424
Nate
Job Details:
09/27/2022
"Not cooling in fresh food section. 51 degrees. Found the evaporator was totally iced up, a big block. Spent an hour steaming it all off. Evaporator cover had some broken insulation. Fixed that with special glue. Heater ohmed good (96 ohms). Fuse ohmed good (zero). Ohmed heater from board too. Ohmed good. Has a bad board. Removed board, we do not carry that relay. Had to order a new board. "
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV0J3000EW/A2
Near Eagan, Minnesota 55123
Delton
Job Details:
09/27/2022
Found that the heating element is bad and not heating at all. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up. tested and dryer is cycling heat and working good.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FTFB4000GS1
Near Eagan, Minnesota 55122
Delton
Job Details:
09/27/2022
Found that the tub spider broke and tub is banging around on inside when spinning.
We serviced a
KENMORE DISHWASHER
Model 665.13733K601
Near Apple Valley, Minnesota 55124
Delton
Job Details:
09/27/2022
Dishwasher had 7 blink error when i got here and was still water in bottom of dishwasher which appears that it stopped mid cycle. Customer said that since i was here a month ago she uses the dishwasher almost everyday. So it was ran a lot during the month before it gave the error.Previous company replaced sump assembly and control board. At this point I dont know what is causing it. Service mode runs all functions and is working good as im here.PW: Not sure what you want to do next? Replace control board again to make sure? (I think We were the 2nd opinion company sent out a month ago); saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Belle Plaine, Minnesota 56011
Adam
Job Details:
09/27/2022
"Customers complaint was bottom of refrigerator full of water and frost on the right corner of the evapo wall. Unit needs drain kit and heater kit. Customer had fridge already pulled out and unplugged for over 48 hours. Installed drain kit and heater kit after testing defrost. Once all installed turn the unit on check for air codes and made sure defrost heater was operating. There was scratches in the floor from customer remove in fridge from wall ; used 1 DA32-10104N (TEMP SENSOR), 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11085862400
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
09/27/2022
No heat. Upon arrival and inspection I checked the vent and it had over 20 miles an hour. So I pulled apart the inspection cover and checked the thermal fuses and found the element had failed. Replaced failed element and watched three cycles with my thermocouple. The temperatures looked great and never exceeded 203?F on the high and 109? on the low. The dryer is now fixed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model CGM2761JQ0
Near St. Cloud, Minnesota 56301
Seth
Job Details:
09/27/2022
"Not drying well multi-family location. The duct was 50% blocked, I cleaned it and tested the duct it now is right at 20mph. Please call and collect the owner will need invoice for taxed and expenses."
We serviced a
JENN-AIR COOKTOP- ELE
Model JEC8430ADB
Near St. Cloud, Minnesota 56301
Seth
Job Details:
09/27/2022
"I replaced the failed infinite switch it fell apart as I uninstalled it. The burner on light still persisted. It could be any of the other inf switches WP74007840, WP74007840 qty2. Please get autho, order parts, and reschedule.; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200P01
Near Monticello, Minnesota 55362
Seth
Job Details:
09/27/2022
"Customer complaints of washer leaks. Upon arrival and inspection I found the water inlet hose was leaking as well as the drain pump. I replaced the hose and the pump. We let it run for about 15 minutes and the leaking stopped. The washer is now fixed.; used 1 WP3363394 (DD DRAIN PUMP) from stock, pckd up 3 5/8 (Hose)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS03
Near Minneapolis, Minnesota 55436
Adam
Job Details:
09/27/2022
Water valve failed and was continuously dripping water from the ice maker fill tube. Replaced the water valve. Now unit is working properly this is a different issue then the ice maker and need to get paid from American home shield; states that autho needed
We serviced a
WHIRLPOOL DRYER- GAS
Model DBVH520EJ2WW
Near Rogers, Minnesota 55374
Phillip
Job Details:
09/27/2022
Customer complaint was the dryer is not heating at all. I turn the dryer on time dry and found it was not heating. I tested the relays on the board and all tested good. I tested the thermal fuses and all tested good. I test the heater and found the outer coil is bad. Quoted for the assembly. Ordered part from Sundberg. Wifes cell 612-237-1392; ordrd 1 WE11X20397 (ELEMENTS & REAR PAN ASSM.)
We serviced a
KENMORE REFRIGERATOR
Model 79572023110
Near Elk River, Minnesota 55330
Phillip
Job Details:
09/26/2022
"The customers complaint is the whole unit stopped cooling. When I arrived I found the refrigerator was unplugged. The customer plugged it back in. The compressor and all the fans started right up. I let run for a few minutes. Its not getting cold and the compressor does not sound good. The high side line on the compressor is not getting warm, all this indicates a fail compressor. The compressor is a Lg compressor. Please have this transferred. ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AQ/A2
Near Elk River, Minnesota 55330
Phillip
Job Details:
09/26/2022
"The complaint is the door was not shutting and would not latch. I found that when the strike on the door went into the latch the latch mechanism is broken. Today I replaced the door latch h assembly. The door now shuts and it starts a cycle. I let run in a quick wash and there were no issues. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
09/26/2022
complaint was the dishwasher stops mid cycle and is leaking from underneath. I first checked for any fault codes and a few were in the history. The most recent two were for the diverter not finding home position . I started the dishwasher and let it run and found water is leaking from the diverter. It would need a new sump assembly. Today I replaced the wash motor assembly. I ran a diagnostic test to reset the main board. I ran a short cycle and all is working good.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDB980BW0
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/26/2022
The customer said when they used the dryer it had a burn smell. ; used 1 DUCT-90 (DE904 90 ELBOW) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 796.51973.610
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/26/2022
"Customer complaint is the pedestal washer over filled with water. I ran the washer, and it started to fill and almost overfilled with water. My diagnosis is a bad pressure switch. I quoted the customer and Im ordering the pressure switch. ; ordrd 1 6601ER1006F (SWITCH - WATER PRESSURE SENSOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHGXLS01
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
09/26/2022
"Customer complaints are the ice maker is not making ice, water leaking out the back from the ice fill tube and veggies freeze in the bottom of the fresh food. The customer is missing the crisper pan, the meat pan is cracked and was loose. Advised the customer that veggies can freezer in the lower section. The pans are not covered. The ice maker fill tube was frozen so water was shooting out the back. I thawed the tube out. The ice maker filled with water just fine. Crisper pan WP2188656Meat pan WP2188662"
We serviced a
MAYTAG DRYER- ELECTRIC
Model Medb200vq0
Near Minnetonka, Minnesota 55305
Nate
Job Details:
09/26/2022
"Not heating and taking a long time to dry. Not able to check vent because its upper level. But found a broken heating element. Replaced element and it heats great now. Vacuumed out a ton of lint, and oiled rollers and pully. Told customer they can disconnect vent and try and cycle to see how quickly it dries when it has good air flow. They will get vent cleaned too. Used WP8544771 from TS. Charged BB.; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2101HW
Near Minneapolis, Minnesota 55431
Delton
Job Details:
09/26/2022
Found that rotor splines are stripped. Ordering new rotor and rescheduling.; ordrd 1 4413er1003a (Rotor)
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Minneapolis, Minnesota 55408
Delton
Job Details:
09/26/2022
"Found that water valve leaks and then corroreded the wires for the turbidity sensor and broke them (see pictures) which then also looks like it corroded the drain pump. So it needs water valve, turbidity sensor, wire harness, drain pump.Due to the cost and labor intensive it would costs as much as new dishwasher. Customer declined and will purchase new dishwasher."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Otsego, Minnesota 55374
Matt
Job Details:
09/26/2022
"Customer complaint is, SUDES/WATER ON THE FLOOR, LEAKS SOME INTERMITTENTLY FROM THE BOTTOM OF WASHER. Inspected and tested. Found the door bellow is wore through and has holes in multiple spots. Theres a service bulletin for this exact issue. It says to replace the bellow and the ACU for excessive vibration. Customer just wants to replace the bellow. No more leaks. Washer is now fixed."
We serviced a
LG DRYER- ELECTRIC
Model DLEX2655V
Near Saint Michael, Minnesota 55376
Matt
Job Details:
09/26/2022
"Customer complaint is, WONT DRY FAST- TOWELS TAKE 5 CYCLES TO DRY. Inspected and tested. Found the dryer was heating, but was quick cycling. I disconnected vent and now dryer is cycling perfectly between 210F and 130F and airflow on back of dryer is 26mph. The vent goes out the second story wall so I cant check airflow on outside of house. The venting material behind dryer is the flexible foil material. I advised customer to replace the foil vent and have the vent cleaned before using."
We serviced a
SPEED QUEEN DRYER- GAS
Model ADG3SRGS113TW01
Near Champlin, Minnesota 55316
Matt
Job Details:
09/26/2022
"Customer complaint is, SQUEAKING WHILE TUMBLING. Inspected and tested. Found the left rear roller was wearing out and was squealing.Installed new rear rollers and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Minneapolis, Minnesota 55410
Delton
Job Details:
09/26/2022
Found that evaporator drain tube was clogged and rubber got brittle and clogged drain. Customer approved estimate. I replaced with drain kit and evaporator now drains and no longer should leak onto bottom of crisper drawer.Note: when checking evaporator the crisper drawer cover (that flips up when opened) was already cracked on one side and the other side plastic tab broke off and now will not stay in place. I showed customer and she decided to go without the cover but if she calls back order part# DA97-14620A quoted for the part#.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Minneapolis, Minnesota 55436
Delton
Job Details:
09/26/2022
"Added drain kit, refrigerator now draining to drip pan and no longer leaking onto bottom underneath crisper drawers. Also freezer drawer seal had slight gap. Used heat gun and molded seal and is now sealing all the way around. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV219AEW/XAA
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
09/26/2022
"Belt fell off again. I put belt back on and I showed the customer that if i manually turn the drum backwards the belt will fall off and hear a bang as the idler wheel slips off. Customer states she didnt do that and that it did it by itself. I am not seeing anything wrong as im here.Either we get paid or if they call back itll have to be transferred for 2nd opinion as we cant keep going back if it is user error.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burnsville, Minnesota 55306
Delton
Job Details:
09/26/2022
"Compressor now wont turn on. I jumped and supplied power directly to it and compressor just hums. By replacing the relay last time it must of just been enough to run the compressor and then now its completely bad.Needs compressor, sealed system repair. Call into autho.; saved tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE8616ACE
Near Dayton, Minnesota 55327
Matt
Job Details:
09/26/2022
"Customer complaint is, WONT START-THINKS MOTOR LOCKS UP WHEN TRIED TO START DRYER. Customer said that it was tripping the breaker and its squealing intermittently. Inspected and tested. Found the dryer was running, but no heat. Disassembled and found the thermostat is fried. Also needs rear rollers. Quoted customer $400. to install new rollers and thermostat. Customer declined repairs for now and is going to look into replacing the washer and dryer with Speed Queens. There both 22 years old and customer has a Speed Queen set at the cabin and really likes them. Thermostat part number is WP3387137."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6120201
Near Lakeville, Minnesota 55044
Delton
Job Details:
09/26/2022
"Replaced timer, tested, wiggled timer knob and is secure. Heater is on and dryer is working good. Customer has cut out the decking that covered the vent. Dryer is cycling heat good."
We serviced a
KENMORE DRYER- GAS
Model 11070912990
Near Rosemount, Minnesota 55068
Delton
Job Details:
09/26/2022
"Found that thermistor is open and cut power to heat. Customer approved estimate. I replaced thermisor, tested heat and heat spiked with dryer vent connected. I found that it appears to be not fully attached inside house and with flex venting in small area that is hard to get to (see picture) i informed customer that it would need to be fixed and vented properly for the dryer to work effectively and not blow the safety thermistor again. Dryer itself is working good.; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.739521
Near Chanhassen, Minnesota 55317
Adam
Job Details:
09/26/2022
Unit wasnt heating. Took off kick plate to watch igniter. Which it wasnt glowing or getting power to the igniter. Disassembled unit to test all the thermostat. Found there was a bad thermal fuse. Quoted then replaced fused. Also cleaned and did a maintenance clean up. Now unit is heating properly used WP3392519 from truck stock
We serviced a
LG DRYER- GAS
Model DLGX4371K
Near Victoria, Minnesota 55386
Adam
Job Details:
09/26/2022
Unit was making loud noise when running. Disassembled to find source of failure. Found the front roller had seized up. Quoted customer for roller replacement. Customer also wanted all the rollers cleaned up and inside unit. Removed each roller from shaft cleaned and oiled and reinstalled. Reassembled after part was replaced and maintenance was completed. Tested unit and it sounds great. Unit is working properly now. CK Auth# E99NMR; used 1 4581EL2002h (ROLLER) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KSKGSS
Near Chaska, Minnesota 55318
Adam
Job Details:
09/26/2022
Unit wasnt cooling properly in the fresh food section of fridge. Bottom drawer would freeze and top would be warm. Hooked up SmartHQ and found the fresh food evap fan had fail. Which would cause this issue also customer had there LED lights out. Found there was on burnt out. Replaced bad parts which are listed below and reassembled and tested unit. Now unit is working properly. Installed wr55x11132 led light and wr60x26866 fan. Plus did the software update which is called for this unit with SmartHQ.
We serviced a
LG WASHER FRONT LOA
Model WM3488HW
Near Plymouth, Minnesota 55441
Nate
Job Details:
09/26/2022
"Can someone call owner to collect payment? Hes in a meeting and cant talk at the moment . Not draining and running loud. Found a bad drain pump. Also saw there is some play between drums, I let the owner know the bearing is in the early stages of going out. He wanted to still proceed with repair of drain pump. Replaced drain pump, ran on a speed wash. Washes and drains great now. Used 4681EA2001T from TS. Owner is in a meeting. ; used 1 4681EA2001T (DRAIN PUMP) from stock, states that autho needed"
We serviced a
LG DRYER- GAS
Model DLE3777W
Near Minnetonka, Minnesota 55345
Nate
Job Details:
09/26/2022
"Not tumbling and taking long to dry. Heats great. Need their vent cleaned. Also, had four bad rollers (old style). I replaced them with 4 new rollers from truck stock and oiled the rollers and vacuumed out an entire vacuum full of lint. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
GE DISHWASHER
Model GSM2200V65BB
Near Saint Paul, Minnesota 55105
Nate
Job Details:
09/26/2022
"Forgot to transfer cam over onto the new timer. Picked up a new cam from Dey, installed and now the detergent module locks into place. ; pckd up 1 Wd16x10012 (Cam)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SD4A
Near Saint Paul, Minnesota 55107
Nate
Job Details:
09/26/2022
Detergent dispenser is broken. . ; ordrd 1 5304522704 (Detergent dispenser)
We serviced a
MAYTAG DRYER- GAS
Model MGD5770TQ0
Near South Saint Paul, Minnesota 55075
Nate
Job Details:
09/26/2022
"A couple rollers are worn down and this causes the drum to sag, and black powder from rollers are staining their clothes. I didnt have the TS rollers on me, so I ordered some. Please note first appointment for the morning or 3-5 would work best for them. J13 labor and 14.05 per roller. ; ordrd 2 349241T (Roller)s"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model HTX24EASKOWS
Near St. Cloud, Minnesota 56303
Seth
Job Details:
09/26/2022
Replaced the thermostats and tested the dryer. It now heats and temperatures look great.
We serviced a
GE WALL OVEN- ELECT
Model JKP55W0V1WW
Near Minnetonka, Minnesota 55345
Adam
Job Details:
09/26/2022
Installed parts listed from last diagnosis. Reassembled unit then tested. Lower over baked at 350 for over 30 min no problem
We serviced a
KENMORE STACKED DRYER
Model 41792702200
Near St. Cloud, Minnesota 56303
Seth
Job Details:
09/26/2022
Making a noise when I tumbles. Upon arrival an inspection I found the Baffles were loose and fall of miscellaneous. I remove the baffles and clean them reinstalled them and added one screw from my screw overflow bin. The dryer now sounds like a dead previously the customers pleased. No parts labor only.