Service History 342 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model 110.448322

Near Maplewood, Minnesota 55119

Delton

Job Details: 04/26/2023

Washer full of water and door locked. Customer said it stopped end of cycle before spin, but when im here testing washer it drains. Tested with load of towels and it drains and completes. Drain pump is noisy and appears to be the problem since customer said they did hear the hum but washer wouldnt advance. I quoted customer for new drain pump. Customer will use washer as normal can call back if it continues and we will order drain pump.

We serviced a

SAMSUNG DRYER

Model DV48J7700GW/A2 02

Near Victoria, Minnesota 55386

Adam

Job Details: 04/26/2023

Customers complaint unit was making loud noise. Verified complaint then disassembled unit and found the front roller was bad. All the other rollers are good. Quoted then replaced the roller. Oiled and cleaned up others. Also cleaned up all the lint. Reassembled and tested unit is working great.

We serviced a

GE REFRIGERATOR

Model GZS22IYNFS

Near Chaska, Minnesota 55318

Adam

Job Details: 04/26/2023

Installed parts from last diagnosis then tested. Unit is working properly.

We serviced a

SAMSUNG DRYER

Model DV210AEWXAA/02

Near Chaska, Minnesota 55318

Adam

Job Details: 04/26/2023

Not heating was customers complaint. Verified complaint. Disassembled dryer. Then tested heater. Heater element is toast. Also cleaned up lint and oiled rollers. Reassembled unit then tested. Unit is testing good and has good airflow out side.

We serviced a

KENMORE DISHWASHER

Model 66513413K701

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 04/26/2023

The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. Today I replaced the main board and ran test mode. The heater is coming on.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Savage, Minnesota 55378

Delton

Job Details: 04/26/2023

"Replaced touch pad and spray arms, tested and dishwasher now responds and all functions are working good."

We serviced a

WHIRLPOOL DRYER

Model LEN2000KQ1

Near Osseo, Minnesota 55311

Phillip

Job Details: 04/26/2023

"The dryer would start rough and after 10 minutes shut off. They will have to wait to start it again. I started the dryer and I could hear the dryer motor struggle, its also loud and humbles hard. I found the dryer motor is weak and the rollers are bad. I replaced the motor, blower and rebuild kit. The dryer sounds good and heats.

We serviced a

WHIRLPOOL DRYER

Model LE5760XSW0

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 04/26/2023

"The dryer does not heat at all, and is loud when it tumbles. I found the hi limit fuse in the back was popped, and the rear rollers were falling apart. The lint screen was plugged up and has not been clean in a while. I replaced the fuse kit the rollers and fixed the handle on the lint screen. The dryer heats and sounds good now.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, Minnesota 55419

Nate

Job Details: 04/26/2023

"Dispenser is sporadically getting stuck. I installed a new dispenser assembly, it works great now."

We serviced a

SPEED QUEEN WASHER

Model MISSING

Near Richfield, Minnesota 55423

Nate

Job Details: 04/26/2023

Washer has been syphoning dirty water back into the washer because the drain line is connected 2 inches from the bottom of the utility tub. And it was draining in agitate wash mode and not draining in spin. Drain lines need to be hooked up differently. Customer will do this themselves.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WGD85HEFC0

Near Minneapolis, Minnesota 55403

Phillip

Job Details: 04/26/2023

The customer said the dryer does not normally start and when it does it stops on its own. I tried the dryer and the drum tried to spin but it does not. I tried to spin the drum by hand and it does not turn easy. I looked in the blower housing and I do not see anything stuck in the blower. It will need the motor and maybe the blower.

We serviced a

FRIGIDAIRE DRYER STACKED++

Model FFOE5000QW1

Near Monticello, Minnesota 55362

Seth

Job Details: 04/26/2023

Loud when it tumbles. Failed blower and motor is loud when it spins.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Saint Michael, Minnesota 55376

Matt

Job Details: 04/26/2023

"Customer complaint is, LEAKING WATER. Customer said its leaking at the bottom front right corner on the floor. Customer had refrigerator pulled out, so I inspected the evaporator drain from the back side and it was clear and everything underneath was dry. I did see the supply line is leaking at the valve. Customer is going to have a plumber come out and look at it. I inspected both compartments for water leaks and couldnt find anything. I removed the toe kick panel and everything underneath was dry. The only water I see is coming from the supply line.

We serviced a

BOSCH DISHWASHER

Model SHX55R55UC/64

Near Maple Grove, Minnesota 55311

Matt

Job Details: 04/26/2023

"Customer complaint is, LEAKING WATER FROM UNDERNEATH. Inspected and tested. Found the water fill valve has failed and is leaking. Customer approved repairs. Installed new fill valve and tested. Dishwasher is working great and no leaks. Dishwasher is now fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYW6

Near Minneapolis, Minnesota 55418

Phillip

Job Details: 04/26/2023

"The customer said the dishwasher does not wash the soap out the cup. I found the wash pump is not starting and if I tapped on it, it will start. When it pauses the wash pump does not start again. Replaced wash motor. I reset the controls. The dishwasher is washing good now.

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Zimmerman, Minnesota 55398

Matt

Job Details: 04/26/2023

"Customer complaint is, NOT AGITATING. Inspected and tested. Washer is roaring in a spin and doesnt shift to agitate. Needs a new gearcase and actuator.

We serviced a

LG WASHER

Model WT7305CV

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/26/2023

Replaced the diagnosed part. Tested and washer now turns on easily when pushing power. Washer is working good.

We serviced a

KENMORE WASHER

Model 11024642300

Near St. Cloud, Minnesota 56301

Seth

Job Details: 04/26/2023

Washer is full of water and It will not drain or spin. On arrival and inspection I found the lid switch had failed. I replaced the lid switch and tested the washer. The washer is now fixed.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 04/26/2023

The customer said that when the washer is rinsing it makes a squeak noise. I ran the washer with towels on all the cycles. I could not duplicate the noise today. I advised the customer to take a video of it if it happens again.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT182SAW5

Near St. Cloud, Minnesota 56304

Seth

Job Details: 04/26/2023

Not cooling. Failed bimental was replaced. The unit began to cool instantly after the evaporator was defrosted.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Zimmerman, Minnesota 55398

Matt

Job Details: 04/26/2023

"Customer complaint is, AFTER THE DISPOSAL CLOGGED NOW THE DISHES DONT COME CLEAN. Customer also said its not drying the dishes. Looks like all these problems happened at the same time. Inspected and tested. Started dishwasher on a heavy cycle and it filled, washed and drained perfectly. I ran dishwasher through service diagnostics cycle and there was a F7E1 no heat error. I found the heating element has failed. Installed new heating element and tested. Heater came on in test mode. Dishwasher is now fixed.

We serviced a

AMANA MICROWAVE

Model AC01860AC

Near Cold Spring, Minnesota 56320

Seth

Job Details: 04/26/2023

"Not heating. Failed magnetron.

We serviced a

BOSCH DISHWASHER

Model SHP65T52UC/07

Near Roseville, Minnesota 55113

Nate

Job Details: 04/26/2023

"Not draining. Found a plastic safety seal from a bottle stuck in the drain pump impeller. I removed it, now dishwasher runs and drains great."

We serviced a

GE REFRIGERATOR

Model PFCS1NJWASS

Near Minneapolis, Minnesota 55441

Nate

Job Details: 04/26/2023

Not cooling and water leaking underneath. Had a bad inverter board. Replaced that and some waterline coming to the water valve. Ran the dispenser and no leaks.

We serviced a

KITCHENAID WALL OVEN++

Model KEBC207KSS05

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 04/26/2023

"The customer said the oven works fine when they bake but today when they tried to clean it, the oven stopped and gave the f4e1 meat probe error. The customer never uses the meat probe. I checked the probe socket and the connections, everything looked fine. The customer asked if I could just disconnect the probe socket. I disconnected the socked for the meat probe. The oven bake is still working good."

We serviced a

GE DRYER

Model DVLR223GG7WW

Near Plymouth, Minnesota 55446

Phillip

Job Details: 04/26/2023

"The customer said the dryer does not start. I found the timer knob was broken so when I turned the knob is was not turning the timer shaft. I replaced the knob and then turned it to a time dry. The dryer started and works on all the cycles.

We serviced a

ELECTROLUX REF BUILT IN++

Model EI32AR80QSB

Near Sartell, Minnesota 56377

Seth

Job Details: 04/25/2023

Failed sealed system it is not cooling. Please quote today they have the house on the market.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7551SR/AA

Near Maple Grove, Minnesota 55369

Matt

Job Details: 04/25/2023

"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. I think we would have to start by replacing the screen part number DA82-02711D and see what happens. Dana can you call and see if this is covered. If it is, Im going to need extra time and some more information on how to replace it. ; saved tckt"

We serviced a

SAMSUNG WASHER STACKED++

Model WF45R6300AW/US

Near Maple Grove, Minnesota 55369

Matt

Job Details: 04/25/2023

"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. The door lock that was sent to me is not the right part. Ordering new door lock. ; ordrd 1 DC34-00028A (Door lock)"

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Chaska, Minnesota 55318

Adam

Job Details: 04/25/2023

Ice maker not working. Tested harvest on ice maker and found that it wasnt harvesting the bail arm is stuck. The second fridge isnt hooked up to water and wanted me to try the ice maker from that fridge to this fridge. Installed then tested. Filled with water and harvested fine. Noticed water pressure was a little week but it seamed to fill to normal amount ; saved tckt

We serviced a

LG RANGE

Model LRG3060ST/00

Near Champlin, Minnesota 55316

Matt

Job Details: 04/25/2023

"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting to hot from the crack in the burner tube and taking out the ignitor. Ordering new ignitor, burner tube and deflector. Parts on order. ; ordrd 1 ABF72909012 (Bake burner tube) and 1 MCK61936501 (Bake burner deflector) and 1 MEE61841401 (Bake ignitor)"

We serviced a

BEKO++ DRYER

Model BDV7200X

Near Bloomington, Minnesota 55425

Delton

Job Details: 04/25/2023

"This customer is not the easiest to deal with.Called tech support and took apart dryer for the squeaking and found that the felt is causing the squeak against the drum. I can pull front felt back and squeak stops. Needs new front felt part shows not in stock. Also called tech support for dryer that when using normal dry it is a damp dry as it only uses 500 watts and in timed dry it uses 1800 watt for heating is what tech support explained to me. Only gets up to about 115-120 degrees max. I showed customer to use Super dry if set on normal or customer will keep using timed dry.Also customer wants us to install water actuator devices on her water lines behind washer. Do we do that? If so what do we quote? I would have to pulled out stacked washer/dryer out of closet but seems pretty straight forward. Let customer know if yes or no and quote when calling back for dryer part and rescheduling.Scheduling extra time as i have never pulled apart beko dryer.Order and schedule Felt part# 2963330100; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFC24770ST

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/25/2023

Unit isnt making ice is the complaint. Verified complaint. Put ice maker in test mode and cycle the ice maker. In harvest mode it got stuck and would try to advance but couldnt would just get stuck and click. Unit needs new ice maker. AEQ72909603 ice maker. ; ordrng 1 AEQ72909603 (Ice maker)

We serviced a

LG REFRIGERATOR

Model LFC22740ST

Near Chaska, Minnesota 55318

Adam

Job Details: 04/25/2023

Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWB700BW0

Near Champlin, Minnesota 55316

Phillip

Job Details: 04/25/2023

The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. It needs the bearing kit. ; ordrd 1 W10435302 (Bearing)

We serviced a

WHIRLPOOL WASHER STACKED++

Model GHW9150PW0

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 04/25/2023

The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. I quoted for a water valve. Im coming back Thursday. Customer said they can pay by check. ; ordrd 1 WP8181694 (Water valve)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Inver Grove Heights, Minnesota 55076

Delton

Job Details: 04/25/2023

Motor ohms out ok. But motor just buzzes then gives a F7E1 error (motor not running) could be motor or start capacitor there is a service bulletin out for this. Informed customer and quoting for motor. Customer approved. Ordering part and rescheduling.; ordrd 1 W11026785 (Motor) and 1 W11395618 (Run capacitor)

We serviced a

GE REFRIGERATOR

Model GNE25JSKCFSS

Near Chaska, Minnesota 55318

Adam

Job Details: 04/25/2023

We serviced a

SAMSUNG WASHER

Model WF50K7500AV/A2

Near Lakeville, Minnesota 55044

Delton

Job Details: 04/25/2023

Customer said that washer locked up and stopped with 58 minutes left and then no response. Customer said they unplugged washer and when plugging it back in caused breaker to trip in garage every time they plugged it in. They ran extention cord and washer now turns on but then has no response when pushing UI and door is still locked. I get power to board but then no response when pushing buttons to turning knob. Control board is bad and gave estimate for that but then i explained to customer that i dont think anything else is bad but not %100 until i get new board and able to test all other fucntions.Customer approved estimate for board. Ordering part and rescheduling.; ordrd 1 Dc92-01803l (Control board)

We serviced a

SAMSUNG MICROWAVE

Model ME19R7041FS

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/25/2023

"Broken outer door. Needs a new door for the unit.

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2062

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/25/2023

Replaced torn door gasket. Applied thin layer of NSF lube to it and steamed it to smooth it out. Works great now.

We serviced a

LG WASHER

Model WM4270HWA/01

Near Bloomington, Minnesota 55437

Delton

Job Details: 04/25/2023

"Found that the drain pump is bad and wont drain and wont advance cycle. Customer approved estimate. Replaced drain pump, tested and dishwasher drains and is working good.

We serviced a

LG DRYER

Model DLEC855W

Near Minneapolis, Minnesota 55413

Nate

Job Details: 04/25/2023

"Its a ventless dryer thats been leaking a lot of water when it runs. Its been leaking water when it runs every time. I took the lower front panel off, pulled out the drawer, and took out the 6 screws on the bottom panel. Under the panel it was full of water and lint. Especially in the back, where there is a drain the lint goes down into the bottom pan. I cleaned all the lint and water out, its super clean now. I also cleaned out lint from the blower fan area. I got a towel saturated with water on a rinse and spin cycle and then ran it for 20 minutes in the dryer. Zero drips."

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060UG

Near Sartell, Minnesota 56377

Seth

Job Details: 04/25/2023

LC error dishwasher is leaking. I found a leak and was able to fix it. The leak is now fixed.

We serviced a

GE DISHWASHER

Model GDT580SSF2SS

Near Savage, Minnesota 55378

Adam

Job Details: 04/25/2023

Customers complaint unit is leaking. Removed kick panel and the drip pan had water. Removed pan then ran unit for 30 minutes the went through test mode. No leaks. Customer is going to get some water sensors and watch it and see if they can see it.

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Carver, Minnesota 55315

Adam

Job Details: 04/25/2023

Customer said baby clothing and small loads gets bunch up on a side and shakes. I explained its very common on this model and most new washers. Small loads can get uneven easily especially baby clothing. Said it works fine on big loads or normal. I did find the belt worn out so I replaced belt to have it help. Unit is working good.

We serviced a

LG DRYER

Model DLG1320W

Near Saint Paul, Minnesota 55118

Delton

Job Details: 04/25/2023

Found that dryer sheet was stuck in blower wheel causing it to go out of balance and vibrate loudly. Removed dryer sheet and lint. Tested and dryer now runs quiet. Dryer is working good.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Saint Paul, Minnesota 55108

Nate

Job Details: 04/25/2023

"Freezer door not shutting. Found the cable had come out of place, hooking under a clip. I unhooked it from that clip and slid it back into place. Now it closes great."

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Chaska, Minnesota 55318

Adam

Job Details: 04/25/2023

Unit not making ice. Found its not even hooked up to water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Champlin, Minnesota 55316

Phillip

Job Details: 04/25/2023

"The customer complaint is the freezer and fresh food section are not cooling like they should. The customer had ice cube trays in the freezer filled with water and the water would not freeze. I removed the rear evaporator cover. I found a ball of frost accumulating on the top corner of the evaporator. That indicates a sealed system issue. I advised the customer it has a leak or a restriction. The repair would be replacing the evaporator, the drier and recharge the system.

We serviced a

FRIGIDAIRE DRYER

Model GLEQ2152ES0

Near Rice, Minnesota 56367

Seth

Job Details: 04/25/2023

"Customer complains the dryer is loud when it tumbles. On arrival inspection, I heard a screeching noise. I found a zipper pole in the drum seal, I removed it. The noise is still there, the rear drum bearing shot.

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/25/2023

"Not heating, when I arrived the unit was torn apart. The timer and coils were bad.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near St. Cloud, Minnesota 56301

Seth

Job Details: 04/25/2023

"I Adjusted the feet for the customer. It is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Ham Lake, Minnesota 55304

Matt

Job Details: 04/25/2023

"Customer complaint is, ICE IS GETTING STUCK IN ICEMAKER. Installed new ice maker service kit and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

LG DRYER

Model DLG3171W

Near Mendota Heights, Minnesota 55118

Delton

Job Details: 04/25/2023

High limit is open. REplaced high limit and cleaned out inside of lint build up. Tested with vent disconnected and cycles at 200 degrees. I attach vent and spiked to 250 degrees. Customer vent runs across the house and he will clean vent. Dryer itself is heating and working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS

Near Saint Paul, Minnesota 55105

Nate

Job Details: 04/25/2023

"Water is leaking and running down the seam on the back right side of the fridge, between the metal cabinet. No restrictions in the drain line. No condensation on outside of the fridge. No cracks or leaks on external waterlines"

We serviced a

GE WASHER

Model GTW680BSJ4WS

Near Ramsey, Minnesota 55303

Matt

Job Details: 04/25/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer was full of clothes and water when I got here. I put washer into a drain and spin and can here the pump humming, but isnt draining. Removed most of the water and tapped on the pump and it came on and drained the rest of the water. I removed drain pump and there was nothing plugging it up. Washer is going to need a new drain pump. Installed new drain pump and tested. Washer is now fixed."

We serviced a

GE DISHWASHER

Model GDT655SSJ4SS

Near Otsego, Minnesota 55374

Matt

Job Details: 04/25/2023

"Customer complaint is, LEAKING WATER WHEN THEY RUN IT. THEY NEED TO PULL UP ON THE DOOR TO GET IT TO RUN. Inspected and tested. Found the vent cap was loose and leaking between the door panels and onto the floor when you run the dishwasher. Also dishwasher wasnt mounted properly and it was hitting the cabinet and not closing all the way. I remounted dishwasher and tightened vent cap. Door is now closing great and no more leaks."

We serviced a

GE REFRIGERATOR

Model PSE25KSHBHSS

Near Otsego, Minnesota 55330

Matt

Job Details: 04/25/2023

"Customer complaint is, FREEZER STARTED TO GET WARM. Customer said the temperature has been fluctuating a lot. Also the water dispenser is not working. I removed the evaporator cover and theres hardly any frost on the evaporator and the fan is not running. I defrosted evaporator and turned compressor on and after 20 minutes theres only frost on about 50 percent. The sealed system has failed. Also found the filter housing assembly has failed.

We serviced a

BOSCH DISHWASHER

Model SGE68U55UC/C9

Near Saint Paul, Minnesota 55105

Nate

Job Details: 04/25/2023

"Dishwasher will run for 3 minutes and then skip from 2 hours to zero and stop. Sucked all the water out of the sump assembly, and took out the filter. Under the plastic small filter that covers the pump, found a chicken bone, a seed, and another bone. Then I ran it and it drained, filled with water, and circulates the water well. Runs great. Customer also said that the detergent drawer doesnt open when its running. Made sure there was no spongebob or anything in the handle of the upper rack. Sponges can cause the detergent door to fail to open. the best thing to do is put it on express wash and see if it opens. It opened."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF2A

Near Minneapolis, Minnesota 55430

Phillip

Job Details: 04/25/2023

The latch was broken so when the door was shut it thought it was still open. I replaced the latch assembly. The dishwasher is working good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV00

Near Cold Spring, Minnesota 56320

Seth

Job Details: 04/25/2023

"Fridge would not dispense water then suddenly both cavities got warm. Customer unplugged it re-plugged it in and temperatures have looked perfect sense. Upon arrival and inspection. I found the fridge in a working state. Temperatures looked great. I inspected the wiring to and from the control board in the back, so no loose connections. The compressor was running. All fans were running. I saw nothing on the control board. No burns nothing that made me feel like there was a problem. Intermittent electrical issues pointing toward control board issues. I know these machines historically had problems with wiring harnesses from the freezer door. My recommendation is to start with the control board and go from there to a door assembly. They will watch it and call us back if we need to come back with a control board."

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Inver Grove Heights, Minnesota 55076

Delton

Job Details: 04/25/2023

"Replaced springs, link kit and door latch strike. Tested and dishwasher door now stays closed and no longer falls open. Dishwasher is running and working good."

We serviced a

WHIRLPOOL RANGE

Model WFC130M0AB0

Near Hopkins, Minnesota 55305

Phillip

Job Details: 04/25/2023

The switch for the front left burner was bad. Today I replaced the switch. All 4 burners work good.

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A2

Near Rogers, Minnesota 55374

Phillip

Job Details: 04/25/2023

The washer does not turn on at all. I get power to main board and 12 volts to the main display. I found the tub seal is bad and the rear bearing is bad. The rear seal is leaking water into the bearing and into the main board.

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 04/25/2023

Unit not spinning out. Customer noticed black pieces on the floor. Verified complaint. Looks like belt got stuck. Removed the guard. And the belt was twisted and shredded. Replaced belt and reassembled unit. Then tested. Unit is working properly now.

We serviced a

VIKING++ RANGE

Model MISSING

Near Saint Paul, Minnesota 55105

Nate

Job Details: 04/25/2023

"Lights not coming on inside oven. Found a mouse chewed through wire to light switch. Cut out the old bad wire, installed a new wire and terminal. Lights work now.

We serviced a

GE REFRIGERATOR

Model GTS18DCPDLBB

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 04/25/2023

Found nothing running on arrival. Light was working and door switch is fine. Found it was in defrost and stuck in defrost. Found the defrost timer was stuck. Needs a new defrost timer. Replaced defrost timer and worked right away. Started to cool. Unit is working properly now.

We serviced a

WHIRLPOOL RANGE

Model MISSING

Near Oakdale, Minnesota 55128

Nate

Job Details: 04/25/2023

Middle burner not igniting. Spent 20 minutes scrubbing it with a wire brush. Also took apart the burner (removed two screws) and scrubbed the inside clean: a lot of debris and oil was built up. Now it ignites and burns great.

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Albertville, Minnesota 55301

Phillip

Job Details: 04/25/2023

When the wash plate spins it makes a loud rubbing sound. I removed the wash plate and found the bottom of the basket is breaking and it coming up and rubbing on the wash plate. The center of the wash plate is loose and coming out. It needs a wash plate and inner tub basket.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Clear Lake, Minnesota 55319

Seth

Job Details: 04/24/2023

"The valve is bad but so is the PCB, they close today they will call and give us direction. I quoted a board at $120 no additional labor.; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PYE22PSHJSS

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 04/24/2023

"The whole refrigerator is not cooling at all, both sections are not cooling. I can hear the compressor buzz and then click. I pulled the fridge out and pulled the cover off. I found the compressor has been replaced before. The customer said the compressor was replaced last February. I tried a new compressor relay and a hard start. The compressor wont start it just makes a loud humming sound. The compressor is bad and needs to be replaced. I added pics. ; saved tckt"

We serviced a

BEKO++ WASHER

Model WMY10148C2

Near Minneapolis, Minnesota 55401

Nate

Job Details: 04/24/2023

"It fills and drains in the first couple minutes, then runs drain pump for 5 minutes, then shuts off. Wont progress. But you can put it on the spin and drain and it will run through that ok. Spoke for awhile with Beko tech support, they said it needs both Front pressure switch 2801561800, and Level sensor 2833830400. DW can you please order these and schedule customer for my return? Ill need 2 time slots, and oven cart. Its a stacked unit in a really tight spot. ; saved tckt , states that autho needed"

We serviced a

LIEBHERR++ REF BUILT IN++

Model MRB3000

Near Minnetrista, Minnesota 55364

Adam

Job Details: 04/24/2023

"Light keeps flickering. Got the shelf we needed but didnt come with the light. In it. Tried to swap over the new one but didnt work the plastic screen busted and everything for the lamp busted. Needs the led strip the led light holder and the screen added photos. I cant get a clear image off my phone. Customers house has no service phone says SOS wont let me even call. Customer forgot Wi-Fi password. They use Wi-Fi to makes calls. We need to source other parts. Looks like it should have been assembly. Will need to look up more info on this ; snapped 3 QuickPics, states that autho needed"

We serviced a

DACOR++ COOKTOP++

Model SGM466S

Near Chaska, Minnesota 55318

Adam

Job Details: 04/24/2023

Having same issue as before its been working great till lately. All igniters look clean. I cleaned them any way. Couldnt get the issue happen when I was there. Tried different burners boiling water on each and never had an issue. Let customer know I cant get issue to happen for my self. I said we could try the other igniters but its a educated guess because we cant get the issue happen all the time. Informed we could just change the rest of the igniters but not sure if that would do or not. He said the last time we did just one and it worked for half a year. We like to try the igniters. Looks like we put de81-02696A igniter in last time. Please quote with the dishwasher repair; ordrng 5 de81-02696A (Igniter)s

We serviced a

LG DRYER

Model DLEX8100V

Near Woodbury, Minnesota 55129

Delton

Job Details: 04/24/2023

Found that Im getting power to control board but wont turn on when pushing power button.I can hear the control board buzz when pushing power button. Control board is bad. Doesnt appear to be UI as it can hear the buzz on control board when pushing power.Call into ST and get autho for controlBoard part# EBR76519513Taking other parts shipped by ST with me. Will use on return trip.; saved tckt

We serviced a

ASKO++ DISHWASHER

Model D1976

Near Chaska, Minnesota 55318

Adam

Job Details: 04/24/2023

"Cutlery rack has broken. Added part numbers and photos for those. The top rack slides out. Its not leaning foward. Looks like the racks/drawers slides are worn out. I cant part number for that part. Please quote customer for parts and labor. Unable to look up partsSlider 700461Slider 700460Basket 700466; snapped 3 QuickPics, states that autho needed"

We serviced a

SAMSUNG DRYER

Model DVG50A8600E/A3

Near Mounds View, Minnesota 55112

Phillip

Job Details: 04/24/2023

"The customer complaint is the dryer does not heat well and takes forever to dry. I started the dryer on a time dry. The flames comes on and it heats for one cycle. The heat got up to 145. The flame never came back on after it shut off. I hooked up Hass. There was only door error codes nothing related to the issue. I ran the auto test and it passed. I tried it again on all the cycles and it does the same thing. The air flow is good and I tried it with the duct removed. Its still not cycling back on after the first time. I checked the diagnostic page and other techs have replaced the parts I listed. Please get approval and order the parts I have listed. Pcb main DC97-21429JThermistor DC32-00007AThermistor DC93-00329AThermostat DC47-00017A; snapped 2 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Minneapolis, Minnesota 55421

Phillip

Job Details: 04/24/2023

The customer said it stopped making ice but still dispenses water out the door. I found the ice mold had ice in it. I pressed the test button on the ice maker. The ice maker dumped the ice then filled with water. Since it only runs in test mode it needs a new ice maker. Please order the ice maker. I told the customer to call us once he gets the ice maker. They did send a water valve w11645245. I installed the valve because the water pressure was slow. The pressure is better now. Ice maker W11546935; O-emld tckt

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 04/24/2023

Ice maker wont cycle. It filled with water so the valve is good. Just wont harvest. Seams like a motor in the ice maker has failed. Needs a new ice maker. Also the freezer door lock which is on the bottom right and helps hold and pull the freezer door tight is busted. Customer would like that Replaced also. Quoted blue book and rescheduled Ice maker and lock ordered from Marcone; ordrd 1 00744441 (Ice maker) and 1 00623375 (Lock)

We serviced a

KENMORE DISHWASHER

Model 66513413K701

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 04/24/2023

The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. I did not use the heater. ; ordrd 1 WPW10084141 (Main board)

We serviced a

LG WASHER

Model WT7305CV

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/24/2023

Touch panel is very hard to start. The UI is not sensing touch. I took off UI and pressed bear metal on UI and it did turn on but even though its touching the panel it intermittently senses touching to turn on or start washer. Need new UI.I called in ST autho and gave them part number to order and they said to close this call out and they will send a new call number? I took picture of model serial# tag.UI part# EBR86498808; saved tckt

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near St. Cloud, Minnesota 56304

Seth

Job Details: 04/24/2023

"Customer complains about left hand door, swing and placement. Upon arrival and inspection I found the upper left-hand door bushing has failed it fell apart. Please order part number- WR02X24999. ; schdld next appmnt for 5/1 MON !"

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 04/24/2023

"No heat, failed operation thermostat. Parts on order.; ordrd 1 WE04X25195 (Operating Thermostat)"

We serviced a

LG RANGE

Model LRE3193BD/00

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/24/2023

Bake or broil does not work. Found that oven relay board is bad. Not sending power to elements. Customer approved estimate. Ordering part and rescheduling customer.; ordrd 1 EBR74164805 (Relay board)

We serviced a

LG WASHER

Model WM4000HWA/01

Near Maple Grove, Minnesota 55311

Matt

Job Details: 04/24/2023

"Customer complaint is, U5 ERROR CODE, THE UNIT IS 3 MONTHS OLD. This is a vibration sensor error. Inspected and tested. Ran washer through test mode and everything worked perfectly. Customer wasnt home, so I was able to find 2 bath towels and ran it through a speed wash cycle and it worked perfectly. The board was sending 5VDC to the sensor which is good. I did not see excessive vibration while I was testing. Customer is going to try and put rubber feet underneath it and see if that helps.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near East Bethel, Minnesota 55011

Matt

Job Details: 04/24/2023

"Customer complaint is, THE ICE MAKER FREEZES UP AND HAS TO BE DEFROSTED ONCE OR TWICE A MONTH. Installed new ice maker repair kit and sealed the inside and outside of the ice room. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near East Bethel, Minnesota 55011

Matt

Job Details: 04/24/2023

"Customer complaint is, THE GRIDDLE BURNER DOES NOT LIGHT THROUGH ALL ORIFICES, ABOUT 1/3RD ONLY. Inspected and tested. Found it was just dirty and gummed up. I cleaned the griddle burner head and tested. Burner is working great. Range is now fixed."

We serviced a

LG WASHER

Model WT5680HVA

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 04/24/2023

The customer complaint is the washer leaks out the bottom on every other load if not every load. After running the washer for a while I found that water is coming up and leaking out from under the tub cover.

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW0

Near Minneapolis, Minnesota 55418

Nate

Job Details: 04/24/2023

"Replaced bad main PCB. Ran it for 20 minutes. Runs great now. There are a lot of detergent suds, so I put some cooking oil in the washer while it was running, to help rid it of the majority of suds. Also recommended to tenant using affresh to help get all the old detergent residue out from the previous tenants who used quite a bit."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chaska, Minnesota 55318

Adam

Job Details: 04/24/2023

Customer said would get the error code and drip tray was full. Tested unit multiple times and went through test mode no codes happened and couldnt get a leak. Unit wasnt over sudsing when there. Let customer know it could be multiple things. Could be the soap or the way they are loading it. Customer is going to try out unit and let us know whats going on.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSJ

Near Saint Paul, Minnesota 55119

Delton

Job Details: 04/24/2023

"Found that igniter is weak and wont turn on gas to heat. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near East Bethel, Minnesota 55011

Matt

Job Details: 04/24/2023

"Customer complaint is, THE TOP RACK UP AND DOWN ADJUSTERS AND ROLLER ASSEMBLIES HAVE FAILED. Inspected and tested. Found the top rack adjusters are broken. Installed new adjuster kit and tested. Dishwasher is now fixed."

We serviced a

LG CLEANING- DRYER

Model DLG4971W

Near Saint Paul, Minnesota 55113

Nate

Job Details: 04/24/2023

"There was a tear in the vent behind the dryer. I taped it up well with vent tape. Ran the dryer, no exhaust escaping."

We serviced a

SAMSUNG DRYER

Model DV40J3000GW/A2

Near Saint Paul, Minnesota 55106

Delton

Job Details: 04/24/2023

"Dryer is heating as im here but then after 20 minutes the dryer stopped heating. Gas coils stop turning on gas. Replaced gas coils, tested and dryer is cycling heat and working good.

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2080

Near Minneapolis, Minnesota 55410

Phillip

Job Details: 04/24/2023

Last visit I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. I replaced the top drawer left track. The temps were 36 and -6. No frost today. The drawer is closing good.

We serviced a

LG DRYER

Model DLG5932W

Near Roseville, Minnesota 55113

Nate

Job Details: 04/24/2023

Not running. They had replaced the idler pully. The fitting wasnt right so the pully was stuck in the wrong position and there was no tension on the belt. Replaced the pully. Runs great now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF

Near Saint Paul, Minnesota 55117

Nate

Job Details: 04/24/2023

Replaced bad UI and and control panel. Runs great now.

We serviced a

MAYTAG WASHER

Model MVWC450XW4

Near Otsego, Minnesota 55301

Matt

Job Details: 04/24/2023

"Customer complaint is, Washer is not washing clothes, Not spinning. Customer was having issues with it getting off balance, but they were washing a blanket. Inspected and tested. Ran washer through test mode and everything worked perfectly. I started a rinse and spin with the blanket that they were having issues with and it filled, agitated, drained and spun out perfectly. Washer is testing good. I think it just got off balance."

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Saint Paul, Minnesota 55105

Delton

Job Details: 04/24/2023

"Unit top and back were taken apart when i got here. I plugged in washer and ran quick cycle. Washer filled, agitated, drains and spins. Washer is working good as im here. Customer bought his own pressure switch and i said that is likely the issue if it is intermittent but customer will call back if problem persists.Customer said he would put it back together."