Service History 342 - Omega Force Appliance Repair

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Saint Michael, Minnesota 55376

Matt

Job Details: 03/25/2022

"Customer complaint is, LOUD BUZZING SOUND STARTED MID CYCLE- AND NOW STARTS RIGHT AWAY. Inspected and found a chunk of glass in the in the filter and circulation pump. Removed glass and tested dishwasher. Dishwasher sounds great. Dishwasher is now fixed."

We serviced a

THOR RANGE- GAS

Model HRG3618U

Near Minneapolis, Minnesota 55421

Nate

Job Details: 03/25/2022

"Replaced broken ignitor for front right burner. Now it sparks awesome, but it still doesnt ignite. I swapped orfices, and that didnt make a difference. Swapped burners, left front with right front, left still ignites great but right front doesnt. Gas comes out from front right burner. Also cleaned out orfice..; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDF535PSR0SS

Near Waconia, Minnesota 55387

Adam

Job Details: 03/25/2022

Replaced racks and tested

We serviced a

AMANA MICROWAVE

Model AMC2206BAB

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 03/25/2022

Found unit dead. Removed unit from the wall to diagnose. Found the fuse was good and the board was fried. I didnt have the same style relay to repair the board and customer wanted to replace the unit. Also measured the space for the customer and put the microwave in the garage and set your temporary one in the built in space.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Eagan, Minnesota 55123

Delton

Job Details: 03/25/2022

When i got here i ran diagnostics and dishwasher had stored heater error and shut off heater. I ran full test and all functions are working good. Heater turns on and all other functions are working good.Im not sure why heater was shut off due to heater error. Could be intermittent issue? But as Im here no errors and heater is working good.I informed customer to use dishwasher as normal and to call back if problem persists and we will back out.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Dayton, Minnesota 55327

Matt

Job Details: 03/25/2022

"Customer complaint is, WON'T TURN ON, PANEL NOT RESPONDING, NO POWER. Inspected and tested. Light on board was telling me it was the main board. Installed new main board and still dead. Needs a new UI board.Installed new UI board and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

LG REFRIGERATOR

Model LMXC23796D/00

Near Minneapolis, Minnesota 55443

Matt

Job Details: 03/25/2022

"Customer complaint is, LOUD SOUND LIKE A JET PLANE IS TAKING OFF. Inspected and tested. Found the freezer defrost drain was plugged causing excessive moisture on the evaporator. Ice was built up around the fan causing it to be noisy. Defrosted freezer and cleaned out drain. Tested refrigerator and it sounds great. Refrigerator is now fixed."

We serviced a

GE MICROWAVE

Model JVM2070SK02

Near Eagan, Minnesota 55123

Delton

Job Details: 03/25/2022

Generic magnetron mounts isnt line up. Ordering magnetron for this model and rescheduling.; ordrd 1 Wb27x10735 (Magnetron)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Minneapolis, Minnesota 55444

Matt

Job Details: 03/25/2022

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the basket drive hub has failed because the gear case shaft is corroded and breaking down.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF5

Near Minneapolis, Minnesota 55446

Matt

Job Details: 03/25/2022

"Customer complaint is, ICE MAKER WONT SHUT OFF & IT CRACKED THE BIN IT GOT SO FULL. Inspected and tested. Found the ice maker has failed and the ice bucket is cracked. Needs a new ice maker and bucket. Part numbers 5304522718 and 243297613. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSCS3PGXCFSS

Near Plymouth, Minnesota 55446

Matt

Job Details: 03/25/2022

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. There was a chunk of cubes holding the arm in. When I removed the ice bucket the ice maker started cycling and dropped the cubes and filled with water. Ice maker is working great."

We serviced a

LG WASHER FRONT LOA

Model WM2688HWM

Near Minneapolis, Minnesota 55424

Adam

Job Details: 03/25/2022

The drain pump was making a terrible noise and was pumping all the water out. Replaced the part under warranty but customer still had labor charge. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

GE MICROWAVE

Model PEB7226SF2SS

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/25/2022

"When you start the microwave there is sparks coming from the wave guide cover. I removed the cover and found pitting and rust on the magnetron antenna and inside the guide channel. There is no way to repair the guide channel. It is not repairable. Please send in as non repairable. I added pics. ; snapped 3 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Sartell, Minnesota 56377

Seth

Job Details: 03/25/2022

I replaced the corroded main board and the bubbled UI. I tested it with a rinse cycle it worked great.

We serviced a

GE MICROWAVE

Model JVM6175SK5SS

Near Minneapolis, Minnesota 55406

Delton

Job Details: 03/25/2022

"Found that the magnetron thermostat cutoff is open and cut power to microwave. (2nd one this week with same issue) opens at 360 degrees. Mad magenetron to get that hot? Vent fan which is the cooling fan ohms out ok. Need to order magnetron and the magnetron thermostat cutout and schedule customer saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Sartell, Minnesota 56377

Seth

Job Details: 03/25/2022

I replaced the burned up filter board and tested the microwave. It worked but was still noisy. I replaced the capacitor and it quieted down. I tested the microwave and it is working as designed.; used 1 MICRO3 (.91MF CAPACITOR) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2277HW

Near Minneapolis, Minnesota 55436

Adam

Job Details: 03/25/2022

Unit was giving a TE code. Which indicates something wrong with the heat. Disassembled unit and tested thermistor and element. All tested good. Also tested wiring all was good no broken wires. Unplugged and reconnect plugs to heater and thermistor like it says in the manual. Put in test mode and everything was testing good. Noticed it took a while for the hot water to get warm from the line. But otherwise everything ran great. Also put in in regular cycle and couldnt get the code to pop up. ; states that autho needed

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Minnetonka, Minnesota 55345

Adam

Job Details: 03/25/2022

Unit wasnt draining found the drain was plugged and the food disposal was plugged up. Cleared all the blockage and also reran the drain line so it has a good drain loop. Now everything is working properly

We serviced a

LG RANGE- GAS

Model LRG4115ST/00

Near Saint Paul, Minnesota 55108

Delton

Job Details: 03/25/2022

Customer said that boil wouldnt turn on. As Im here i turned on broil and igniter glows and within 45 seconds broil gas turns on and has flame. I tested several times and it turns on and is heating every time as Im here. I showed customer.Im not sure what issue is since it is working. Customer will use it and call back if they have continuous problems with it.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT83TESB

Near Minneapolis, Minnesota 55401

Delton

Job Details: 03/25/2022

Found that leaking from drain trap due to styrofoam seal shrinks. Added caulking and tape so now it diverts water correctly from freezer to evaporator drain and no longer leaks. No parts just charging labor.Office: it is an apartment. Please contact and collect payment/bill out.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB725BW0

Near Bloomington, Minnesota 55425

Delton

Job Details: 03/25/2022

"Floating tub bad bearing. Washplate is not coming off. Added oil to try and loosen it till I can order parts and come back. Scheduling 2 hour block, Rescheduling customer; ordrd 1 W11252784 (Washplate) and 1 W10435302 (Bearing kit) and 1 W10820039 (Hub kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Burnsville, Minnesota 55337

Delton

Job Details: 03/25/2022

Found that the drain pump is just humming. Found broken glass stuck in drain pump. Ran test and still has slow drain. Ordering drain pump and drain hose and rescheduling.; ordrd 1 W10876537 (Drain pump) and 1 Wpw10545278 (Drain hose) and 1 8269144a (Drain hose ext)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Maple Grove, Minnesota 55369

Adam

Job Details: 03/25/2022

Put in control board and went through test mode everything seamed to be working good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model F45WJ26HW0

Near Apple Valley, Minnesota 55124

Delton

Job Details: 03/25/2022

"Found that refrigerator lights worked but nothing was running. Found that defrost timer is bad. I manually turned timer and compressor and fans kicked on and started cooling. Customer approved estimate to replace defrost timer. Replaced timer, tested and refrigerator is running and working good.; used 1 UET120 (UNIV DEFROST TIMER) from stock"

We serviced a

GE WASHER TOP LOAD

Model GTW725BPN1DG

Near Becker, Minnesota 55308

Seth

Job Details: 03/25/2022

303 Pressure sensor errors stored. Part is on order; ordrd 1 WH22X31617 (Main board)

We serviced a

GE WASHER TOP LOAD

Model HTW240ASK6WS

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 03/25/2022

I replaced the file belt and pump and tested the washer. I tested the washer. It is now fixed.; pckd up 1 Wh01x24180 (Belt)

We serviced a

LG RANGE- GAS

Model LDG4315ST/00

Near Osseo, Minnesota 55311

Matt

Job Details: 03/25/2022

"Customer complaint is, DOUBLE OVEN- THINKS ITS THERMAL COUPLER- WONT SEND ON GAS TO OVEN- COOK TOP WORKS OK. Inspected and tested. Found that both ovens bake ignitors are cracked and have failed. Also the upper ovens burner tube and bottom insulator are cracked and split. Quoted customer to install 2 new ignitors and burner tube and insulator for the upper oven. Customer approved repairs. Installed bottom oven bake ignitor and ordering the insulator.

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Annandale, Minnesota 55302

Seth

Job Details: 03/24/2022

Customers complaint is the flexible drawer between the fridge and freezer makes an odd noise when its open and closed. Upon arrival and inspection the door went open and closed made an audible clicking noise. I tested it multiple times with a load in it when I removed the drawer tray the noise went away but there was a slight scraping. I lubricated the slide on the left-hand side and tested it thoroughly. I reloaded the drawer and tested again and the noise went away. The customer was pleased. No further issues needed. It appears that its possible that the drawer slide was not lubricated at the factory.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS2

Near Minneapolis, Minnesota 55422

Nate

Job Details: 03/24/2022

"Spraying water inside when off. Found a bad water inlet valve. Also door is noisy when you open or close it. Replaced bad linkage kit. Runs great, door is quiet, and no more spraying water after replacing valve and linkage kit.; used 1 WPW10158389 (INLET VALVE), and 1 8194001 (LINKAGE KIT) from stock"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Golden Valley, Minnesota 55416

Nate

Job Details: 03/24/2022

Replaced bad torn boot. Works great now with no leaks.

We serviced a

AMANA WASHER TOP LOAD

Model NTW4516FW3

Near Minneapolis, Minnesota 55405

Nate

Job Details: 03/24/2022

Leaked water the last time they used it. Ran it on a deep wash and didnt see any leaks or signs of leaking underneath. Did find that the filter over the drain hose in the wash tub is packed with lint and is spraying water all over through the few holes that are still open. Advised replacing the lint trap on the end of the hose.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9200LW0

Near Minneapolis, Minnesota 55416

Nate

Job Details: 03/24/2022

"Dryer not running, grinding sound, smells like burnt electrical. Found a bad board. Quoted to have it refurbished, but its 18 years old, needs belt too, not in great shape, customer is going to replace the dryer."

We serviced a

KENMORE DRYER- GAS

Model 11087573110

Near Minneapolis, Minnesota 55416

Nate

Job Details: 03/24/2022

"Taking a long time to dry. Airflow is 21 behind dryer and 2mph outside. Customer will replace vent with one thats up to code. Gas line is cracked so the gas company turned off of the valve. When I run the dryer though I can hear the coils click, so heat works if the gas was on. Cleaned the bulkhead out while I was here."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV48J7700EW/A201

Near Otsego, Minnesota 55330

Matt

Job Details: 03/24/2022

"Customer complaint is, WONT START. Inspected and tested. Found all 4 rollers had failed and the idler pulley. Also the motor mount bushing is failing causing the motor to sit crooked. I showed this to the customer and said we could just replace the rollers and idler pulley for now, but eventually the motor is going to be a problem. Customer just wanted me to replace the rollers and idler pulley to get them through and they will replace the dryer at some point.Installed idler pulley and 4 rollers. Tested dryer and theres a ticking noise coming from the idler pulley because the motor is twisted, otherwise its working great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER), and 1 DE634A (PULLEY) from stock"

We serviced a

KENMORE DRYER- GAS

Model 11072722101

Near Elk River, Minnesota 55330

Matt

Job Details: 03/24/2022

"Customer complaint is, DRYER SHEET-DOWN THE IN THE LINT TRAP? Removed vent and inspected blower wheel and internal vent. Did not find any dryer sheets. Dryer is operating normal."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LA5200XTW0

Near Minneapolis, Minnesota 55416

Nate

Job Details: 03/24/2022

"Rubber hose broke off of the water valve. Replaced both hoses, works great now. Water valve is fine.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AW0

Near Farmington, Minnesota 55024

Delton

Job Details: 03/24/2022

Replaced interlock switch holders and microswitches. Tested and microwave is heating and working good.; used 3 MICRO8 (1/4' MICROSWITCH) from stock

We serviced a

GE REFRIGERATOR

Model GFD28GYNHFS

Near Corcoran, Minnesota 55340

Adam

Job Details: 03/24/2022

Unit wasnt cooling and make a loud buzzing noise from the back intermittently. Found the compressor wasnt running and then would try to kick on with a bad buzzing noise. Removed relay and jumped compressor. The compressor would run but make a terrible noise. Will need a new compressor for sure. ; states that autho needed

We serviced a

GE MICROWAVE

Model JVM3160RF4SS

Near Saint Paul, Minnesota 55101

Delton

Job Details: 03/24/2022

"Found that the latch switch holder plastic was worn so door latch wasnt hitting the microswitches in correct order causing it short out and blow fuse. Replaced switch holder, microswitches, fuse.Tested and microwave turns on and is heating and working good.; used 1 WB06X10610 (SWITCH HOLDER), 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Ramsey, Minnesota 55303

Matt

Job Details: 03/24/2022

"Customer complaint is, RUNS AND COOLS, BUT TURNS OFF INTERMITTENTLY AND NEEDS TO BE RESTARTED MANUALLY. Customer said that when it turns off, its flashing 0 or - . Refrigerator was operating normal when I tested it. Everything passed in test mode. I think the board is failing. Installed new board and tested. Refrigerator is now fixed. ; used 1 WPW10503278 (JAZZ BOARD) from stock"

We serviced a

KENMORE DRYER- ELECTRIC

Model 11061202011

Near Maple Grove, Minnesota 55311

Matt

Job Details: 03/24/2022

"Customer complaint is, Not heating properly and air dry do not work. Inspected and tested. Found the timer has failed. Needs a new timer. Part on order. ; ordrd 1 WPW10186032 (Timer)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model Lsq8000hq0

Near Rogers, Minnesota 55374

Matt

Job Details: 03/24/2022

"Customer complaint is, WONT DRAIN. Inspected and tested. Found the transmission is failing. Sometimes the agitator is spinning when its supposed to spin and vice versa and sometimes the motor is running and the basket is not doing anything. Also found the outer tub is cracked. "

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD5620HW1

Near Saint Paul, Minnesota 55102

Delton

Job Details: 03/24/2022

"Found that thermal fuse is open and cut power to motor. Also found that thermistor is too high and machine got too hot and thermal fuse opened. Replaced thermal fuse and thermistor, tested and dryer turns on and is tumbling and cycling heat good.; used 1 WP8577274 (THERMISTOR), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM2010CW

Near Saint Paul, Minnesota 55118

Delton

Job Details: 03/24/2022

"Found that support spring had fallen off causing tub to lay on tub floor causing gasket to look twisted. I put spring back on and gasket is a bit warped but customer will run it and see if any leaks, I didnt not find any running test. CUstomer will call back if they have leaks and want gasket replaced."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.878726

Near Long Lake, Minnesota 55356

Adam

Job Details: 03/24/2022

Unit had a electrical fire from the main control board. Many wires and plugs where damaged would need to replace the wiring harness and control board for sure8579739 wire harnessWPW10110641 control; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AARS/XAA

Near Waconia, Minnesota 55387

Adam

Job Details: 03/24/2022

the compressor isnt running. Was here once before but the guy unplugged it and plugged back and started to work. The inverter board is flashing 5 times saying under voltage. Tried going in to diagnostic mode compressor still wont kick on. No error codes are popping up though. Need to replace inverter board. DA92-00047A. ; states that autho needed

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Minneapolis, Minnesota 55438

Delton

Job Details: 03/24/2022

"Found that the cutout on the magnetron is open and cut power to microwave. Blower fan/cooling fan ohms out good. Appears that magnetron overheated and cutout opened. Needs new magnetron and thermal cutout on magnetron..; saved tckt"

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Maple Grove, Minnesota 55311

Matt

Job Details: 03/24/2022

"Customer complaint is, DEAD / NO POWER BUT HEARD IT BEEP A FEW TIMES. Inspected and found the plug underneath the sink was half way out. Plugged in and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC360AW0

Near Burnsville, Minnesota 55337

Delton

Job Details: 03/24/2022

"Found that actuator is not switching from agitate to spin and giving basket speed fault code. I replaced actuator, tested and it did start running but motor is making loud squealing sound when motor agitates and spins. Motor is bad. Cant find part in stock.Customer doesnt want to keep fixing washer and keep spending deductible. W10832724; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

GE DISHWASHER

Model GSD3200J00BB

Near Prior Lake, Minnesota 55372

Adam

Job Details: 03/24/2022

Couldnt get unit to leak when I was there but noticed that the detergent was leaking and adding suds which would make it suds up and leak. Will need to replace the detergent dispenser. WD35X10346; ordrng 1 WD35X10346 (Detergent dispenser)

We serviced a

GE DISHWASHER

Model GDT630PYM5FS

Near Minneapolis, Minnesota 55418

Nate

Job Details: 03/24/2022

"Installed new touch pad after taking the door off and apart. Unfortunately most of the tabs broke on the new overlay when I attempted to snap them into place. Told customer we are calling GE and will be in touch to let them know next steps.; saved tckt , states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.12774K314

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 03/24/2022

Unit was running unexpectedly long hours past the normal and leaking. Found the sump assembly and drain pump were bad and also the soil sensor was bad. With everything the customer rather just replace the unit and then sign up for our protection plan

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Buffalo, Minnesota 55313

Seth

Job Details: 03/24/2022

"Auto ear is getting a leaking error code every 2-3 weeks. I watched a complete 60 minute cycle with unit uninstalled. There was evidence of water leaking over time but no active leaks. I did find suds and cascade platinum detergent that has been problematic for leaks. I left specific instructions for future issue. Only thing that shows evidence of leaking and could cause the staining is possibly the circulation pump, but I saw no active leak only water mineral staining. DD82-01314A - pump"

We serviced a

DACOR MICROWAVE

Model DMT2420S

Near Stillwater, Minnesota 55082

Nate

Job Details: 03/24/2022

Once a month will shut off when running it. Replaced a bad control board. Runs great now.

We serviced a

GE REFRIGERATOR

Model GSL25JFXJLB

Near Osseo, Minnesota 55311

Adam

Job Details: 03/24/2022

Unit was warm and all the fans were running. Noticed the compressor was warm but not running. Found the relay to the compressor had failed replaced relay and now is running correctly and cooling. Used PR041 relay from truck stock; used 1 PR041 (COMPRESSOR RELAY) from stock

We serviced a

GE DISHWASHER

Model GDT665SMN3ES

Near Saint Michael, Minnesota 55376

Matt

Job Details: 03/24/2022

"Customer complaint is, DW SAYS NO WATER. Inspected and found the water underneath the sink was turned off. Turned on water and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ4

Near Minnetonka, Minnesota 55305

Adam

Job Details: 03/23/2022

Unit was making a grinding noise when in spin. Found out it needs a new transmission. Quoted blue book and Dave would rather just replace the unit.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LTE5243DQB

Near Minnetonka, Minnesota 55305

Adam

Job Details: 03/23/2022

Unit in spin mode was making a grinding noise. Disassembled unit and found the transmission is wearing out. Checked in between the tub and basket to make sure nothing was stuck either but it was all good. Let Dave know and he will let us know if we should repair or if he will replace

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ6WW

Near Prior Lake, Minnesota 55372

Adam

Job Details: 03/23/2022

Unit wasnt draining well. Drain pump was making a bad noise. Replaced drain pump and now unit is draining properly. Used WH23X28418 that Jared ordered

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 03/23/2022

Unit had the lights on the side of the fresh food not working which are in a wired series. Also the freezer and top 3 right lights dont work which is in a series. One set went out then a few weeks later the other set. Has a bad bulb in the series. Customer bought his own bulbs. Tested and Replaced bottom freezer bulb. And that fixed all the lights

We serviced a

GE RANGE- ELECTRIC

Model JB655SK7SS

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 03/23/2022

The oven was preheating good but was average 17 degrees above what it should. Adjust the the temps -14 degrees and told the customer to try it out and see what happens

We serviced a

KENMORE DISHWASHER

Model 665.13549N412

Near Elk River, Minnesota 55330

Matt

Job Details: 03/23/2022

"Customer complaint is, LEAKS, DRIPPING THROUGH LOWER LEVEL CEILING & ITS SPRAYING OUT THE FRONT & FLOOR IS WET. Inspected and tested. Customer said there was water on the floor on the right side and water was spraying out the side on the left. I ran dishwasher for over 50 minutes and it never leaked. Door seals look good. Dishwasher is operating normal and not leaking well Im testing it."

We serviced a

THOR RANGE- GAS

Model LRG4807U

Near Ramsey, Minnesota 55303

Matt

Job Details: 03/23/2022

"Customer complaint is, LARGE OVEN NOT HEATING. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

GE WASHER FRONT LOA

Model GFW510SCN2WW

Near Champlin, Minnesota 55316

Matt

Job Details: 03/23/2022

The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. Installed new main board and accelerometer that was shipped to customer from GE. Tested washer and its working great. Washer is now fixed.

We serviced a

GE REFRIGERATOR

Model GSE25GGHRCWW

Near Coon Rapids, Minnesota 55433

Matt

Job Details: 03/23/2022

"Customer complaint is, ICEMAKER / DISPENSER ISSUES, ICEMAKER INOP. Inspected and tested. Found the ice maker was unplugged. Removed ice maker and defrosted ice from it and reinstalled. Cycled ice maker and filled with water. Ice maker is now fixed."

We serviced a

GE REFRIGERATOR

Model PFE28KYNDFS

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/23/2022

I replaced the left door that was on site. No issues .

We serviced a

BOSCH MICROWAVE

Model HMC87152UC/05

Near Eagan, Minnesota 55122

Delton

Job Details: 03/23/2022

"Found that the right door microswitch was shorted and switch was stuck closed. Replaced door switch, tested and microwave now turns and is heating. Microwave is heating and working good.; used 1 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Farmington, Minnesota 55024

Delton

Job Details: 03/23/2022

"Customer states that ice tastes funny. But even when store bought ice when left in freezer will start to taste funny she claimed. I checked evaporator/heater and it is clean. Checked condenser/ compressor compartment and is clean. I did not smell anything when opening fridge/freezer. Inlet water line to filter housing is discolored, probably due to iron/minerals in the water. I informed customer that i didnt find anything i will replace water line but since it also happened with store bought ice its probably some type of oder but since its clean i cant find a reason for it.Ordering part and rescheduling.; ordrd 1 242220208 (Water tube)"

We serviced a

LG DRYER- GAS

Model DLG2526W

Near Lakeville, Minnesota 55044

Delton

Job Details: 03/23/2022

"Found that rollers were warped causing loud thumping noise. Replaced rollers, cleaned out inside of lint build up. Tested and dryer now runs quiet and is working good.; used 4 4581EL2002h (ROLLER) from stock"

We serviced a

GE RANGE- GAS

Model C2S950P2M1S1

Near Minneapolis, Minnesota 55437

Delton

Job Details: 03/23/2022

When using front right burner it will randomly even when there is a flame. It has sensor if flame goes out it will try to reignite. But i did verify there was a good flame but was trying to reignite. Ordering spark module and rescheduling.; ordrd 1 Wb27x28838 (Spark module)

We serviced a

AMANA REFRIGERATOR

Model ABL1927FES

Near Minneapolis, Minnesota 55405

Delton

Job Details: 03/23/2022

"Found that evaporator is frosted over not defrosting. Put in test mode and heater kicked on and is defrosting. Bad jazz board also grille in freezer fell off. JR ordered new one. Customer approved estimate. Defrosted evaporator and replaced grille and jazz board, tested and refrigerator is cooling and working good.; used 1 WPW10503278 (JAZZ BOARD) from stock"

We serviced a

BOSCH DISHWASHER

Model SPX68U55UC/51

Near Minneapolis, Minnesota 55403

Delton

Job Details: 03/23/2022

"Found that mounting screw on side was loose and causing gap in door so it wouldnt seal flush with tub gasket and door. Remounted dishwasher and screws are secure. Dishwasher is running and working good, no leaks."

We serviced a

MAYTAG WASHER TOP LOAD

Model WTW8100BW0

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 03/23/2022

"Found that floating tub model bearings are bad, is very loud and rotor bolt is seized and when trying tp get nut off stripped the bolt. Also said that sometimes the LED numbers are garbled or missing and cant tell what it says or how much time is left. Drain pump is rattling when trying to drain. Washplate spins uneven seems like it is stripped.Would need several parts and probably not economical to fix. Needs tub bearing kit, washplate, UI, hub joy, rotor.Customer would be interested in cash out rather than repair.UI wpw10536854; washplate w11252784, bearing kit w10435302; hub w10820039; rotor 280146; drain pump wpw10409079If repair, schedule 2 hours for return trip.; saved tckt , states that autho needed"

We serviced a

GE WASHER FRONT LOA

Model GFW850SSN1WW

Near Annandale, Minnesota 55302

Seth

Job Details: 03/23/2022

We serviced a

KENMORE RANGE- ELECTRIC

Model n/a

Near Monticello, Minnesota 55362

Seth

Job Details: 03/23/2022

"Turbo boil/simmer specialy 9 in burner does not work. I quoted the job via bluebook. The customer is selling their home and has a buyer. They want to talk to the new owners and let us know if they want to move foreword or replaced it. Please order these parts if they call and want to move foreword 316530001 - burner, 316305100 - switch."

We serviced a

GE REFRIGERATOR

Model GTS22KSNBRSS

Near Minneapolis, Minnesota 55429

Matt

Job Details: 03/23/2022

"Customer complaint is, LOUD NOISES, GROWLING SOUNDS, WHEN 1ST STARTS, STOPS AFTER A WHILE. Inspected and tested. Fan sounded great while I was testing it. Looks like the fan blade is hitting the evaporator cover sometimes. I was able to adjust the evaporator cover so that the fan blade cant hit it. Refrigerator is operating great. If it would continue to be a problem, I think we should replace the fan motor and blade. Part numbers WR60X31522 and WR60X10204."

We serviced a

GE RANGE- GAS

Model JGSS66SEL3SS

Near Maple Grove, Minnesota 55369

Matt

Job Details: 03/23/2022

"Customer complaint is, BURNER OPERATION- HUMMS WHEN USING 3 OF THE 4 BURNERS. Inspected and tested. Found the pressure regulator hums when you use 2 or more burners and when bake is on. I can get it to go away when I close the valve a little on the supply line. The burners are not affected when I do that. Looks like the gas pressure is too high. In the utility room the main gas line comes in and goes through the regulator and splits off to the furnace and water heater but theres no line going to the range. Looks like it was plumbed wrong and they connected to the main line somewhere before the regulator. I recommended customer have the gas company check their pressure or have somebody install a pressure regulator for the range."

We serviced a

WASHER WASHER FRONT LOA

Model n/a

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/23/2022

The customer said when she would run the clean washer cycle or big load of clothes the washer would leak from the front left corner. I pulled the washer out remove the top and found water stains down the back panel by the vent and inside. I remove the vent clean everything up clean up the hose. I made sure theres no rips or tears in the front gasket. I ran a diagnostics cycle and everything is good no leaking. Advise the customer that this is a issue that can happen from too much soap and over dzing from the cleaner. Advise the customer to try a different cleaner or just use bleach if shes gonna clean the washer.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW0

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 03/23/2022

I verified the washer does not fill with cold water and cold water is coming out the fill hose. I replaced the water valve assembly. Now cold water is good.

We serviced a

GE REFRIGERATOR

Model PFE28PYNFFS

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/23/2022

I verified the error F516 water tank thermistor fault. The temps are off while it heats. I need to replace the hot water tank. I was unable to order the part through Marcone. Please order the tank WR17X25782. ; ordrd 1 WR17X25782 (Water tank)

We serviced a

KENMORE WASHER FRONT LOA

Model 417.4112231

Near Montrose, Minnesota 55363

Adam

Job Details: 03/23/2022

Unit was leaking water out the bottom. Found that there was a small hole in the bottom of the hose also the door striker is broken and needs to be replaced. Replaced boot and door check now no leaky washer.

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ4WW

Near Plymouth, Minnesota 55446

Phillip

Job Details: 03/23/2022

When the washer makes the fast stops in the sensing cycle the belt would squeak. I cleaned the drive pulley and replaced the belt. The noise is gone. I also did the software update on the main control. ; used 1 WH01X27538 (Belt) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 03/23/2022

"Found that the dryer heating element is open. Replaced heating element, tested and dryer is heating and working good.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA400PJHDWR/AA01

Near St. Cloud, Minnesota 56301

Seth

Job Details: 03/23/2022

Leaking. The house plumbing is flooding when the unit drains.

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near St. Cloud, Minnesota 56301

Seth

Job Details: 03/23/2022

We ordered the proper gearbox and installed it but it did not physically fit the tub was too tall. I called in to the GE tech line spoke with Gary . We double checked all the numbers but could not find any issues. He gave me the case number and encourage me to have a customer call on in to customer service. ; saved tckt

We serviced a

GE DISHWASHER

Model GDT225SSL0SS

Near St. Cloud, Minnesota 56304

Seth

Job Details: 03/23/2022

Not washing. The circulation pump was disconnected from the wiring harness. I ran Smart Hq tests and found the issue. I reconnected the moles connector it began working as designed.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DWO

Near St. Cloud, Minnesota 56303

Seth

Job Details: 03/23/2022

I replaced the splutch and the motor. The noise went away and it worked as designed. I tested with a normal wash cycle with warm water.

We serviced a

GE DRYER- GAS

Model GTD42EASJ1WW

Near Plymouth, Minnesota 55446

Phillip

Job Details: 03/23/2022

The dryer sounded normal today. I ran a air flow test and a heat test. With the dryer hooked up the air flow is poor and the high heat was over 190. The high heat should be no more than 150. I disconnected the dryer duct and now the high heat temp was 143. I cleaned up the lint from the blower duct and cleaned and grease the front pads. I advised the customer to have the duct cleaned ASAP.

We serviced a

BOSCH DISHWASHER

Model SHX84AAF5N/27

Near Apple Valley, Minnesota 55124

Delton

Job Details: 03/21/2022

"Replaced soap dispenser, tested and it dispenser opens and is working good."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4800XQ

Near Hopkins, Minnesota 55305

Adam

Job Details: 03/21/2022

Unit was intermittent running if you moved the timer. Found the timer was faulty and need to be replace. Also checked the rollers and idler for customer and they looked good and oiled them. Let Dave know it needs timer. He said he is going to check and see if they have a dryer that they can grab parts off and let us know. If he calls back to schedule will need to order WP3979618 TIMER if he doesnt have one before rescheduling

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Otsego, Minnesota 55301

Phillip

Job Details: 03/21/2022

I replaced the ice maker kit and ice bucket. I ran the test cycles and its all good. No issues.

We serviced a

MAYTAG DISHWASHER

Model MDB6600AWW

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 03/21/2022

I verified the latch handle was broken. I replaced latch assembly. Its working good. ; states that autho needed

We serviced a

KITCHENAID RANGE- GAS

Model KFGU766VSS01

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 03/21/2022

"The issue is the burners will start to spark and the gas will shut off the longer the burners are on. I replaced the most likely part, the spark module. If the issues continues it mag need a new cooktop witch may not be available and is expensive. Please dont me back with out doing a stream. Its working good today."

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/21/2022

The more you use the microwave the button sounds gets quieter. The display did not flicker but the customer showed me a video of the display flickering on and off. The speaker is on the power board and the main power board looks to plug into the display board. The main power board is needed it will also need the display board. Parts needed are listed below. Please order parts if available. WB27X11016 display board WB27X33044 power board ; states that autho needed

We serviced a

GE WASHER FRONT LOA

Model GTW465ASN1WW

Near Long Lake, Minnesota 55356

Phillip

Job Details: 03/21/2022

The customer said when she had it selected on cool water she felt hot water filling the washer. I ran through diagnostics and its working as it should. The hot fills and the cold fills. I advised the customer that on every temp setting other than tap cold the washer will add some hot if it needs to. I advised the customer instead of using cool she might want to use tap cold or cold temps.

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FC0

Near Minneapolis, Minnesota 55436

Phillip

Job Details: 03/21/2022

This was there Maytag washer. It was marked the Samsung. I replaced the door gasket. The new gasket was very firm and when I closed the door it wanted to pop back open. I ran it on a sanitize cycle to help soften the gasket. I advised the customer it may take a few hot cycles for that gasket to soften up.

We serviced a

GE DISHWASHER

Model GDT226SSL1SS

Near Minneapolis, Minnesota 55406

Phillip

Job Details: 03/21/2022

When I arrived I found the dishwasher was dead and the display was unresponsive. I verified it had power with my voltage detector. Soon as removed the box covering the power cord the dishwasher started. I replaced the wire nuts and put tape around them. I ran a full diagnostics test and checked for error codes there were no codes and all test passed.

We serviced a

GE DISHWASHER

Model GSD3360K65SS

Near Coon Rapids, Minnesota 55433

Phillip

Job Details: 03/21/2022

I installed the missing cover inlet and screws. I ran the dishwasher and its working fine now.

We serviced a

LG DRYER- GAS

Model DLG5966G

Near Apple Valley, Minnesota 55124

Adam

Job Details: 03/21/2022

Second man help

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Jordan, Minnesota 55352

Adam

Job Details: 03/21/2022

"Unit was intermittent washing and not washing causing dishes not to be clean. Replaced pump, spray and dispenser. Now unit is washing great."