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Service History 342

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed November 4, 2025 to November 5, 2025

Frigidaire Wall OvenNov 4, 2025Rosemount, MNTechnician: Delton

Model PCWS3080AFE

Found bake wire loose and grounding to chassis, tripping breaker; secured wire and verified proper oven heating.

“Dalton was fantastic! He reached out to me to let me know he was on his way, when he arrived he found that the electricians had a little more work to do and notified me of the concern. I got the electricians over to the home and Dalton wrapped the service up quickly and effectively! He was very professional and easy to work with!”

David Lennar Builder S.
LG WasherNov 4, 2025Mound, MNTechnician: Nick

Model WM9500HKA.ABSEEUS

Replaced failed drain pump (4681EA2001T); washer now draining properly.

“Very professional”

Charles S.
LG CooktopNov 4, 2025Delano, MNTechnician: Nick

Model CBGJ3023S.BSTELNA

Replaced spark module; front burner ignites normally.

“Did a great job !!”

Luann G.
Speed Queen WasherNov 4, 2025Minneapolis, MNTechnician: Nathan

Model AWNE9RSN116TW01

Customer reported loud vibration; unable to replicate. Found hot-water shutoff partially closed causing noise ? corrected; unit operating properly.

“Nate was very helpful and very knowledgeable. His diagnosis solved our issue. Our washer is back to operating like it should. What more could you ask for.”

Cathy B.
Frigidaire RangeNov 4, 2025Lakeville, MNTechnician: Eric

Model GCRE3060AFE

Reassembled oven door, secured glass and frame; tested, door operates normally.

“Great service tech, and great customer service!”

Nancy T.
Samsung RefrigeratorNov 5, 2025Minneapolis, MNTechnician: Evan

Model RS22HDHPNSR/AA

Customer complaint of no ice but bin was full; advised to monitor production.

“Ethan was polite and knowledgeable.”

Barb K.
LG RangeNov 5, 2025North Branch, MNTechnician: Lucas

Model LRGL5825D

Installed new ignition; tested and verified operation.

“Lucas was very nice, personable and undertaking when it took 3 visits to fix my oven due to wrong parts bring delivered or not arriving on time.”

Paul B.
LG DishwasherNov 5, 2025Plymouth, MNTechnician: Tanner

Model LDPH7972S.ASSESNA

No leaks found despite water observed on display panel; advised monitoring and proper loading.

Whirlpool RefrigeratorNov 5, 2025Saint Paul, MNTechnician: Collin

Model WRFA32SMHZ02

Steamed frost from evaporator, replaced failed defrost thermostat (WP67003426); unit cooling properly.

“Collin did a great job to quickly diagnose the issue, recommend a solution, communicate the cost, and - most importantly - resolved the issue!”

Jared W.
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