Service History 341 - Omega Force Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 66513693N410

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/01/2022

Failed circulation pump was found. I quoted and left a warranty flyer. They are going to think about it and reach back out to us if they want to fix the dishwasher.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4800XQ

Near Hopkins, Minnesota 55305

Adam

Job Details: 04/01/2022

Put timer in unit from last diagnosis. And now its working great. Worked great on everything cycle.

We serviced a

KENMORE DRYER- GAS

Model 110.7690169

Near Savage, Minnesota 55378

Adam

Job Details: 04/01/2022

Unit was vibrating and making loud shaking noise. Once disassembled I found the blower wheel and the inside of the dryer was full of lint. Cleaned and the blower wheel and vacuumed up all the lint. Also the idler was stiff so was able to oil and the rollers up and now the unit is running great. No parts needed just labor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/01/2022

Unit was leaking from the motor and sump assembly. Quoted customer just for the motor and then the sump assembly. He rather do the assembly. Replaced assembly and now unit is working great.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV52J8700EP/A2

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 04/01/2022

"Unit wasnt heating. Noticed once disassembled there was a fire inside unit and was full of lint. Heater element assembly was toast and the idler was busted. DC97-14486E heater element is on national back order. Quoted customer blue book and at that price and time wise would rather get a new unit. ; used 1 DC97-14486AG (HEATER ASSEMBLY), and 1 DE634A (PULLEY) from stock"

We serviced a

GE REFRIGERATOR

Model ZIS420NPII

Near Minneapolis, Minnesota 55439

Nate

Job Details: 04/01/2022

"Freezer section has been running loud. Reproduced the sound when I hooked up the newfi and ran the freezer fan. Took apart upper section and adjusted fan blade. Tech support said that its unlikely but if the fan motor was bad it can get off kilter. If issue in future, order new freezer fan motor. Ran diagnostics, no errors, temps good, everything checks out good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCC1

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/01/2022

Leaking from drain line. Ordered new line. Coming back Friday to install. ; ordrd 1 807117001 (Drain hose)

We serviced a

BOSCH REFRIGERATOR

Model B20CS51SNS/02

Near Maplewood, Minnesota 55119

Nate

Job Details: 04/01/2022

"Icemaker bucket was getting a big blob of solid ice. Some frozen stuff on top shelf of freezer door was thawed out. Water was leaking from ice bucket through the ice dispenser. Customer noticed freezer door wasnt staying sealed. They have been keeping it closed now and since then no issues, but Icemaker was also turned off recently so we dont know if the issue will continue with door staying totally closed now. We will see if problem goes away, and if it does, thats conformation that I need to get a new door seal for freezer side. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4915EW1

Near St. Cloud, Minnesota 56301

Seth

Job Details: 04/01/2022

Not heating on Acudry options. Upon arrival line inspection I tested the vent at the outside of the house and had great pressure 21mph have. I tested machine on time dry and it heated fine. I switched over to the Accudry sensor drying and watched six cycles and it ran flawlessly cycling between 119?F and 233?F and advancing as expected. I cleaned the moisture sensor bars as they use dryer sheets and educated the customer on how the dryer works and what it uses to determine runtime and heat to sensor dry. Customer noted that they mix loads and often times the clothes are wet at the end of the cycle unless timed is used. The dryer is working as designed and needs no parts.

We serviced a

GE MICROWAVE

Model JNM1731DM1BB

Near Hopkins, Minnesota 55305

Phillip

Job Details: 04/01/2022

Last visit they showed what the problem was and the display was out. They also mentioned they just press add 30 seconds. I guess there is 2 problems. The display and none of the buttons work on the panel. I replaced the main board so now the display works but none of the number buttons do not. It would need the panel now. WB07X11033Please contact them and quote. I did not because Im sure where the parts come from and what we quoted for the board. ; states that autho needed

We serviced a

GE DRYER- GAS

Model GTD42GASJ2WW

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 04/01/2022

I replaced the outlet blower housing thermal fuse. I did a air flow test and the air flow is good. The dryer heats up to 145 then cycles off and back on at 115. It is heat good. No more issues found. I gave the customer the part number for a lint screen.

We serviced a

GE DISHWASHER

Model PDT785SYN5FS

Near Farmington, Minnesota 55024

Delton

Job Details: 04/01/2022

"Replaced parts that GE sent, control board and UI SUM update module. Tested with newfi and all functions are working. Customer will run full cycle and make sure that clean LED is working.Dishwasher is working good."

We serviced a

LG RANGE- GAS

Model LDG4315ST/00

Near Osseo, Minnesota 55311

Matt

Job Details: 04/01/2022

I rescheduled customer for next week. ; schdld next appmnt for 4/6 WED !

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEMC308KSS02

Near Minneapolis, Minnesota 55431

Nate

Job Details: 04/01/2022

"Took unit apart, then realized I had two of the same springs sent to me. Had to put back together and will come back next week to install. ; ordrd 1 WP4451009 (Spring)"

We serviced a

GE MICROWAVE

Model JVM3160DF8CC

Near Maple Grove, Minnesota 55369

Adam

Job Details: 03/30/2022

Replaced control board and the board display would just strobe and not let you do anything. Got a faulty board please reorder and reschedule once customer gets part; states that autho needed

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LTE5243DQB

Near Minnetonka, Minnesota 55305

Nate

Job Details: 03/30/2022

"It runs a little loud. Its because the washer is moving more than it should. Needs new spring set. I called office to get authorization, but they are not open until 9. Will have to call back later and see if theyd like us to do the repair. I called back and they are going to buy a new one."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF3

Near Apple Valley, Minnesota 55124

Nate

Job Details: 03/30/2022

"Using a lot of water. Turns out its the reverse osmosis on their sink, thats also tied to the fridge, that is the source of the majority of water being used. Customer said that some food in the back of the fridge freezes sometimes, I showed them the airflow path and recommended not having food pushed against the back. They thought the compressor runs loud, but it has a normal compressor sound. The right and left rails broke for the lower right crisper drawer. Ordered the shelf assembly, coming back to install next Wednesday. ; ordrd 1 5304510351 (Shelf assembly)"

We serviced a

LG REFRIGERATOR

Model LSC27926ST

Near Bloomington, Minnesota 55420

Nate

Job Details: 03/30/2022

"Water valve leaking. Also found external water line leaking. Replaced external line, and had to charge for that. Replaced valve. No leaks now. Works great.; used 1 HOSE2 (Pt516- 1 Foot, 5/16' TUBING), and 1 FITTING4 (5/16' JG FITTING) from stock"

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ5WW

Near Minneapolis, Minnesota 55420

Nate

Job Details: 03/30/2022

"Not spinning. Walked through test mode with GE. Had a lid lock error, lid lock is failing. Also needs software update. Lots of oil coming from gearcase. Needs new gearcase, and mode shifter and clutch and belt are compromised. Also has service bulletin to make a hole for pressure sensor line. Expensive repair. Called owner, he will pass on repair."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Chanhassen, Minnesota 55317

Adam

Job Details: 03/30/2022

Unit was leaking from the motor and sump assembly. Quoted customer just for the motor and then the sump assembly. He rather do the assembly. Ordered part and rescheduled for Friday 4/1/22 part number WPW10605057; ordrd 1 WPW10605057 (Sump assembly)

We serviced a

KENMORE DRYER- ELECTRIC

Model n/a

Near Savage, Minnesota 55378

Adam

Job Details: 03/30/2022

Unit wouldnt spin. Found once disassembled needed a new idler. Replaced idler and now unit is working great ; used 1 WP40045001 (IDLER) from stock

We serviced a

FISHER PAYKEL DRYER- GAS

Model DG62T27G

Near Eagan, Minnesota 55122

Delton

Job Details: 03/30/2022

Unit bearings and tub was worn.

We serviced a

KENMORE DRYER- GAS

Model 110.767525

Near Rosemount, Minnesota 55068

Delton

Job Details: 03/30/2022

"Replaced push start switch, tested and dryer now starts and is heating and working good."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DLEX8100V

Near Rosemount, Minnesota 55068

Delton

Job Details: 03/30/2022

"Found that whoever installed it did not hook up power cord correctly. I installed cord correctly and dryer now powers on, tumbles and heats. Dryer is working good.No additional charges. I was out 3 times before and this call was very quick."

We serviced a

KENMORE WALL OVEN- ELECT

Model 79048903000

Near Lakeville, Minnesota 55044

Delton

Job Details: 03/30/2022

"Replaced light switch, tested and oven now turns on/off light correctly when door is opened/closed. Working good."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC360AW0

Near Burnsville, Minnesota 55337

Delton

Job Details: 03/30/2022

"Replaced motor, tested and no errors and washer is agitating and spinning good."

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Minneapolis, Minnesota 55438

Delton

Job Details: 03/30/2022

Replaced magnetron and thermostat. Tested and boiled water and is working good.

We serviced a

ELECTROLUX DISHWASHER

Model EWDW6505GS0B

Near Woodbury, Minnesota 55125

Delton

Job Details: 03/30/2022

"Found that there was broken glass, debris that was blocking drain holes. I cleaned out debris, filter, tested and dishwasher now drains and is working good."

We serviced a

GE MICROWAVE

Model JVM2070SK02

Near Eagan, Minnesota 55123

Delton

Job Details: 03/30/2022

Bad transformer. Orderiing part (again) and rescheduling.; ordrd 1 wb27x10867 (Transformer)

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FW0

Near Otsego, Minnesota 55330

Matt

Job Details: 03/30/2022

"Customer complaint is, GRINDING WHEN STARTS. Inspected and tested. Theres some light clunking and grinding when washer is tumbling, then when it starts to go into a spin it makes a horrible grinding noise and then goes away when in high spin. Looks like the bearing is in the beginning stages of failing."

We serviced a

SAMSUNG DISHWASHER

Model DW80M9960UG/AA

Near Rogers, Minnesota 55374

Matt

Job Details: 03/30/2022

"Customer complaint is, MISSING BUTTONS AND NOT CLEANING. Inspected and tested. Buttons are all working. Found the middle spray arm is missing. Also the water wall motor has failed and part of the assembly is broken. Needs a new water wall assembly and middle spray arm. Both parts are not in stock. Part numbers are. DD97-00484A and DD97-00514A. Dana can you see if you can find these parts please and reschedule the customer. ; saved tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2301HW

Near Minneapolis, Minnesota 55417

Nate

Job Details: 03/30/2022

Leaking pretty bad from door boot. Replaced boot and cleaned out line from boot to tub. Washes great with no leaks now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Minneapolis, Minnesota 55406

Nate

Job Details: 03/30/2022

Ice building up where water comes into Icemaker and around back of the air handler. Used the kit. Put through test mode. Works great now.

We serviced a

GE DRYER- GAS

Model GTD42GASJ2WW

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/30/2022

The dryer was not heating at all. I found the outlet thermostat is bad. Im ordering the thermostat from Dey VH. ; ordrd 1 WE04X25195 (Thermostat)

We serviced a

GE DISHWASHER

Model PDT720SSH5SS

Near Brooklyn Park, Minnesota 55445

Phillip

Job Details: 03/30/2022

The dishwasher will fill but not circulate the water. When the wash pump should have been running it was not. I gave it a tap and it kicked in. While it was running it smelled like it was burning and it was cutting on and off. The wash motor needs to be replaced. They want wanted to think about it before I order the part. Nothing ordered Part neededMotor assembly kit WD49X23781

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8090SG/AA

Near Rogers, Minnesota 55374

Matt

Job Details: 03/30/2022

"Customer complaint is, ICE MAKER NOT WORKING. Installed new ice maker kit and tested. Ice maker is now fixed."

We serviced a

GE DISHWASHER

Model GDT635HSM6SS

Near Robbinsdale, Minnesota 55422

Phillip

Job Details: 03/30/2022

I replaced the main board but its still dead. Please order the ui WD21X28603 and the harness WD21X26358; states that autho needed

We serviced a

KENMORE REFRIGERATOR

Model 1068630512

Near Monticello, Minnesota 55362

Seth

Job Details: 03/30/2022

"Not cooling, leaking. The sealed system has failed. It only frosted 50% after 20 minutes. The customer will replaced the fridge.; saved tckt"

We serviced a

GE DRYER- ELECTRIC

Model GFV55ESSN0WW

Near Minneapolis, Minnesota 55416

Phillip

Job Details: 03/30/2022

The belt was broken. I replaced both parts. Tested good.

We serviced a

JENN-AIR DISHWASHER

Model JDB1250AWS

Near Minneapolis, Minnesota 55439

Phillip

Job Details: 03/30/2022

"Water was leaking out the back side of the water inlet where it seals against the tub. I removed the inlet and seal. I cleaned the seal and reinstalled the inlet and made sure the inlet cover was on tight. I tried it again and it did not leak. If it happens again it will need the water inlet, gasket and inlet cover."

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FWT449GFS1

Near Minneapolis, Minnesota 55442

Matt

Job Details: 03/30/2022

"Customer complaint is, THEY INSTALLED A CLIP FOR THE DOOR BUT IT STILL WONT LINE UP AND CONNECT TO TURN ON WASHER. Inspected and tested. Found the door latch has failed. They dont make this latch anymore and it subs to the latch we carry, but the latch we stock doesnt work without a kit that comes with a new wire harness and new door catch. . ; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model DDT700SGN3BB

Near Hopkins, Minnesota 55305

Phillip

Job Details: 03/30/2022

The dishwasher would not drain well but the pump does run. I removed the drain hose from the drain pipe. I found pistachio shells stuck in the drain hose. I cleared the hose and the drain pump drains well. The dishwasher is working as it should. I also ran the software update.

We serviced a

GE REFRIGERATOR

Model GTS18GSNFRSS

Near Hopkins, Minnesota 55343

Phillip

Job Details: 03/30/2022

Water was leaking from the ice maker fill tube. I put a clamp around the fill tube and made sure it doesnt leak.

We serviced a

GE WASHER FRONT LOA

Model GTW525ACP0WB

Near Minneapolis, Minnesota 55445

Matt

Job Details: 03/30/2022

"Customer complaint is, NOT SPINNING AND/OR AGITATING-CLOTHES STILL WET AFTER CYCLE. Inspected and tested. Found the motor plug wasnt plugged in all the way. Plugged in motor and tested. Washer is working great. Washer is now fixed."

We serviced a

MAYTAG STACKED WASHER

Model LSG7806AAE

Near Big Lake, Minnesota 55309

Seth

Job Details: 03/30/2022

No power. Blown fuse was found I quoted repair PLUS the timer.

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near Monticello, Minnesota 55362

Seth

Job Details: 03/30/2022

Customer complains that the washer starts on its own and the drain pump runs. Upon arrival and inspection I ran through service mode and all the load and mode selection tests and saw no issues. I was looking through the data and found that the control board was reporting it was halfway through a cycle. I reset the controller and it stopped reporting it was mid cycle. I could find no issues while I was on site. FDSU word problem reoccurs please order a new control board for our return before you schedule the return visit. Thank you

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ5WW

Near Minneapolis, Minnesota 55420

Nate

Job Details: 03/30/2022

We serviced a

FRIGIDAIRE FREEZER

Model FFU14M5HWG

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 03/30/2022

When the door is closed there is a knocking sound. When the door closes it creates a vacuum. I was sucking air through the drain tube. I found partials and water still sitting in the drain tube. I removed the particles and blew through the hose. I tried it several more times and it did not make that same sound.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ3

Near Savage, Minnesota 55378

Adam

Job Details: 03/30/2022

Unit was flashing the start and normal light. Found that the control board was faulty. And one of the buttons dont work on the display board will need both display board and control boardWPW10285180 control boardWPW10459140 display board; states that autho needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Bloomington, Minnesota 55431

Adam

Job Details: 03/30/2022

Unit was cooling properly. Noticed ice build up on the bottom back of the fridge. During disassembled I had to steam the ice build up. Found the evap fan was failing intermittently. Which would make sense why the ice was building up. Also plugged the drain hose from the freezer. Let customer know just to leave it unplugged and the drain will clear. ; ordrd 1 WP2315539 (Evap fan)

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 03/30/2022

Unit was leaking was customers complaint. They had some out there recently to mount the unit. The company prior screwed holes in the side of the unit which are not supposed to be there and unit on top tub was bowed from how tight it was. Tried to adjust the best I could and mount it correctly but units tub is still pretty bowed. Owner was informed

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Brooklyn Park, Minnesota 55445

Matt

Job Details: 03/30/2022

"Customer complaint is, WATER ON THE FLOOR BY FRONT LEFT FOOT. Inspected and tested. Ran dishwasher for over 40 minutes and it never leaked. Door seals look good. Dishwasher is operating normal and was not leaking. Customers water softener is not working currently. Could be soap suds because of hard water, but not sure. Recommended customer try using a different brand of soap."

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/29/2022

I replaced the power board WB27X33044 and the relay board WB27X11021. The sound was better and the display was not blinking.

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/29/2022

"Only when the microwave is heating the display will flash on and off. I reset the power to the microwave but it stillDoes it. I tried other heating functions and it only does it when the magnetron is powered on. I have seen this before and it seem to need the magnetron and the power board. I want the other parts just in case. Please order all 4 parts I have listed. Parts needed Magnetron WB27X10305 WB27X11016 display board WB27X33044 power board power relay board . ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GFD28GYNHFS

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/29/2022

I found the light plunger switch that goes through the door is hanging up. The switch is part of the inner stainless door. I tried to clean up around the plunger switch and put some grease on it. It was working good for me. If they call back please order the inner door. I took pics of what it may need.

We serviced a

KENMORE REFRIGERATOR

Model 10658943801

Near Rogers, Minnesota 55374

Matt

Job Details: 03/29/2022

"Customer complaint is, MAKING LOUD NOISE AND FOUND FAN THAT MOVES AIR IS BROKEN. Inspected and found the condenser fan motor has failed. Installed new condenser motor and blade. Tested refrigerator and its working great. Also cleaned coils and compressor compartment. Refrigerator is now fixed."

We serviced a

KENMORE DRYER- ELECTRIC

Model 11061202011

Near Maple Grove, Minnesota 55311

Matt

Job Details: 03/29/2022

"Customer complaint is, Not heating properly and air dry do not work. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is heating great. Dryer is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Dayton, Minnesota 55327

Matt

Job Details: 03/29/2022

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found a wire was broken down on the bottom of the freezer door hinge. Repaired wire and tested ice maker. Ice maker cycled and filled with water. Ice maker is now fixed. I let the customer know this is a temporary fix and it will probably break again in the future and the only way to fix it permanently is to replace the door."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEU/XAA

Near Ham Lake, Minnesota 55304

Matt

Job Details: 03/29/2022

"Customer complaint is, NOT COMING ON,NOT DRYING, NOT WORKING. Inspected and tested. Motor was just humming when I first tried it. I found a string with metal on the end from a sweatshirt was stuck between the drum. Removed and tested dryer. Dryer is now working great. Dryer is now fixed."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8300SW05

Near Elk River, Minnesota 55330

Matt

Job Details: 03/29/2022

"Customer complaint is, SEAL IS TWISTED. Inspected and tested. When you spin the tub by hand its grinding and scraping because the rear bearing has failed. Also the right spring has fallen off because the bracket that it attaches to on the outer tub is broken off. Lower right shock is broken also. Washer is in rough shape and needs to be replaced."

We serviced a

GE REFRIGERATOR

Model GSS25GMPBCES

Near Corcoran, Minnesota 55340

Phillip

Job Details: 03/29/2022

No water would come out the door. I pulled the fridge out and found the shut off was not down all the way to engage the water. The water comes out good and the customer said the pressure is better now than it was before. The part was not needed.

We serviced a

GE MICROWAVE

Model JVM3160RF3SS

Near Minneapolis, Minnesota 55426

Nate

Job Details: 03/29/2022

"Fuse blew again. The switch holder is worn down too much, causing issues. Replaced the switch holder and fuse, and bad microswitches. Runs great now. Told customer if it happens again, we would want to replace the choke assembly. Didnt charge for switches or fuse since it was still under warranty. ; used 1 WB06X10610 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/29/2022

Helped technician DE replace drain pump. Runs great now. Their office will need our office to run payment over phone.

We serviced a

DACOR MICROWAVE

Model PCOR30

Near Minneapolis, Minnesota 55410

Nate

Job Details: 03/29/2022

"Door stuck, and not heating since it got stuck. Got door open, needs a new open lever, microswitches, and switch holder. ; schdld next appmnt for 4/12 TUE !, states that autho needed"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RY160LXTB02

Near Saint Paul, Minnesota 55108

Delton

Job Details: 03/29/2022

Replaced bake element. Tested and bake element is cherry red. Oven is heating and working good.Angie: customer said they were quoted something different over the phone and i dont see any notes about it. Maybe its in the notes i cant see on the office side? Please contact customer and collect payment.

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Minneapolis, Minnesota 55419

Delton

Job Details: 03/29/2022

Replaced drain pump. Tested and washer now drains and is working good.Office: please contact billing person and collect payment. The maintenance guy i dealt with said to contact office to collect payment. (See notes for pricing)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP25FSWH01

Near Burnsville, Minnesota 55337

Delton

Job Details: 03/29/2022

"Found that the when the compressor starts and shut off it makes a clunk sound. Also the condenser fan is making louder whirring noise. Auger motor, rod and ice bucket are stripped so the auger wont turn the ice bucket.I explained that the sizzling and water dripping into pan is normalWould need sealed system repair. Otherwise it needs condenser fan motor, auger motor, auger rod, ice bucket (if dispenser is covered); saved tckt"

We serviced a

WHIRLPOOL STACKED DRYER

Model LTE5243DQA

Near Minneapolis, Minnesota 55416

Phillip

Job Details: 03/29/2022

I replaced the fuse and for the laundry center back in. I ran the washer and dryer and both work.

We serviced a

LG WASHER FRONT LOA

Model WM2277HW

Near Minneapolis, Minnesota 55436

Phillip

Job Details: 03/29/2022

"The customer said that when the washer gets into the high speed spin it would start to shake and vibrate things off the top. I checked the basket but it was good no wiggle to it. The washer was level front to back and left to right. I through some towels in the washer, got them wet and ran a spin cycle. While it was ramping up to the high speed it started shake. I had to adjust the front left foot. I also screwed all the feet locking nuts up so the feet cant adjust on there own. The customer was happy with the result. I also gave some tips on the dryer."

We serviced a

GE REFRIGERATOR

Model CWE23SP3MED1

Near Minneapolis, Minnesota 55424

Adam

Job Details: 03/29/2022

"Fresh food evap fan is making noise. Did the software update but still makes the noise. Ordered the fan and motor that it calls for in service bulletin ; ordrng 1 WR60X31522 (Fan motor), ordrd 1 WR60X10204 (Fan blade)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Burnsville, Minnesota 55337

Delton

Job Details: 03/29/2022

"Replaced drain tubes and drain pump, tested and dishwasher now drains and is working good."

We serviced a

GE STACKED DRYER

Model GUD27ESSMWW

Near Minneapolis, Minnesota 55438

Adam

Job Details: 03/29/2022

"Unit wasnt getting power to the water valves so unit wont cycle. Checked the lid lock, terminal hook up and used the SmartHQ. No error codes would pop up. ; ordrng 1 WH16X27251 (Control board)"

We serviced a

KENMORE DISHWASHER

Model 66513223N412

Near Elk River, Minnesota 55330

Matt

Job Details: 03/29/2022

"Customer complaint is, LEAKS INTO THE BASEMENT. Inspected and tested. Ran dishwasher for over a hour and never saw it leak. Dishwasher is operating normal and not leaking."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LE5HSB3

Near Minneapolis, Minnesota 55407

Nate

Job Details: 03/29/2022

Leaking water from water valve. Cut off end of blue waterline. Used a little red glue. Reinstalled line into valve. Cycled Icemaker. No leaks now.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE710H0AE0P

Near Saint Paul, Minnesota 55102

Nate

Job Details: 03/29/2022

Only getting up to 330. Stops at 330. Found a bad bake element. Getting 240 but bake element ohms out as OL. Quoted for new element. Would also possibly want a new relay installed on board for front right burner. W10779716 is the part number for the bake element.

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8900BC0

Near Lakeville, Minnesota 55044

Delton

Job Details: 03/29/2022

"Found that inside dryer dryer was a lot of lint build up blocking airflow. Cleaned out inside dryer of lint build up and replaced gas coils, tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES2

Near Farmington, Minnesota 55024

Delton

Job Details: 03/29/2022

Found that bake element is bad. Need to order bake element part# w10779716. Cant find part in stock.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Saint Paul, Minnesota 55117

Nate

Job Details: 03/29/2022

"Not draining. Found the plug still in the garbage disposal. Took out the plug , drains awesome now."

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH6500aww

Near Savage, Minnesota 55378

Adam

Job Details: 03/29/2022

Unit was making loud noise. Louder in spin. Found that the Unit has a bad bearing. Will need tub bearing kit with seals. Everything else is working normally. Drain pump is starting to get loud also but still working and operating efficiently ; states that autho needed

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS65KS9

Near Prior Lake, Minnesota 55372

Adam

Job Details: 03/29/2022

Customers complaint is Fresh food section is warm. Removed the cover on the damper and found it was closed. Removed the damper and noticed the fan was operating good. Put unit in diagnostic mode and found the damper wouldnt open or close. Ordered damper and rescheduled customer. Ordered 241518501 from Sundberg ; ordrd 1 241518501 (Damper)

We serviced a

GE DISHWASHER

Model GSD3200J00BB

Near Prior Lake, Minnesota 55372

Adam

Job Details: 03/29/2022

Replaced the detergent dispenser from last diagnosis. Couldnt get unit to leak

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Farmington, Minnesota 55024

Delton

Job Details: 03/29/2022

"Replaced water line to filter, tested and water dispenses and is working good. I did find that the lower crisper drawer has no glass covering and is open so any foods in there that are uncovered will have more odor which is by design per MFG. I suggested switch foods crisper drawers, might help? Refrigerator is working good."

We serviced a

LG RANGE- GAS

Model LRG3095ST

Near Chaska, Minnesota 55318

Adam

Job Details: 03/29/2022

Unit keeps blowing out the bake igniter. Works for a week or so then fails. Ordered LG igniter and rescheduled MEE61841401; ordrd 1 MEE61841401 (Igniter)

We serviced a

KENMORE REFRIGERATOR

Model 79551823410

Near Elk River, Minnesota 55330

Matt

Job Details: 03/29/2022

"Customer complaint is, NOISE AT CONDENSOR WANTS IT SILENCED & ICEMAKER ISNT WORKING. Found some vibration noise coming from the compressor compartment. Customer gave me some foam to stick in there and it sounds much better. Ice maker teeth were caught on the guard. I was able to break it loose, but part of the guard broke off. Ice maker cycled and filled with water. ."

We serviced a

MAYTAG DRYER- ELECTRIC

Model n/a

Near Big Lake, Minnesota 55309

Seth

Job Details: 03/29/2022

"Not heating. Burned out element, and bad vent. I replaced the failed element. The customer will clean the vent screen in the roof.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

LIEBHERR REFRIGERATOR

Model CS 1640B

Near Chaska, Minnesota 55318

Adam

Job Details: 03/29/2022

Put ice maker in from last diagnosis. Now unit is working properly and making ice.

We serviced a

LG WASHER TOP LOAD

Model WT5680HWA

Near Maple Grove, Minnesota 55311

Adam

Job Details: 03/29/2022

Unit was dead on arrival. Found there was power to the outlet. Followed that to the noise filter and found that was blown. Hooked a jumper up to it to see if I could find anything else wrong and sure enough the control board was also bad. Customer rather skip repairs and get a new washer. Removed the top so I could vacuum the water out for the customer and so they could get there clothing out because the lid was stuck lock. No additional charge Washer Noise Filter EAM60930603EBR79523101 control board

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/25/2022

I replaced the wash sump motor assembly and the heater. I ran it through the diagnostic cycle and it fished with no issues. I let run on a normal cycle and its working good.

We serviced a

GE REFRIGERATOR

Model GDE21ESKRRSS

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 03/25/2022

The customer described a couple noises she gets from the fridge and played me a video. I was unable to hear the noise well from the video recording. I pulled the fridge out and inspected the back. I made sure there was no loose tape or tubing that was hitting the back. I was unable to hear the noise today. I explained how flashing works and the sounds that happens from flashing.

We serviced a

GE REFRIGERATOR

Model GIE19JSNBRSS

Near Minneapolis, Minnesota 55416

Phillip

Job Details: 03/25/2022

The ice maker get power but it will not cycle. I am ordering the ice maker. ; ordrd 1 WR30X30972 (Ice maker)

We serviced a

GE REFRIGERATOR

Model GTS17GSNHRSS

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 03/25/2022

"The whole unit does not cool. I plugged the fridge in and all the fans started and the compressor started right up. I let run for a while and I removed the evaporator cover. The evaporator never frosted up at all it was not even cold. I turned the fridge off then right back on and the compressor started right back up. If there was refrigerant in the system the compressor normally the compressor would not start right back up, it would have to equalize the system for 3-5 min before the compressor could start. It has a sealed system leak and needs a seal system technician. ; states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER4634PQ0

Near Minnetonka, Minnesota 55305

Phillip

Job Details: 03/25/2022

Customer said the dryer heats but takes extra cycles to dry. I removed the top lint screen and tested the air flow. The air flow of the dryer is poor. I disconnected the duct from the wall and a ton of lint came out. With the duct disconnected the air flow is good. Wit the dryer duct connected the air flow is poor. I advised the customer we will contact the maintenance people.

We serviced a

GE WASHER TOP LOAD

Model GUD24ESSM1WW

Near Plymouth, Minnesota 55447

Phillip

Job Details: 03/25/2022

Customers complained that at one time on a bulky cycle the machine was filling up pretty high she stopped it. When the customer was washing a bathroom rug the machine made a burning smell. There was a couple fault codes one for an auto balanced load and the other for a locked rotor. I cleared the area codes and I ran the agitate test and the spin test. All the test passed. I filled the machine up on a bulky cycle and it stopped out it over filling. Advise the customer to not wash rugs and say the washer it can be damaging.

We serviced a

GE RANGE- ELECTRIC

Model JT5500SF4SS

Near St. Cloud, Minnesota 56301

Seth

Job Details: 03/25/2022

Electrically there was nothing wrong with any of the components but one was failing intermittently. I was unable to find a point to failure so I replaced all four parts. This unit had set outside at some point as it had seed pods in it. I cleaned that up and added a few extra screws and taped on a aftermarket cabinet filler onto the top of unit and they insulated it with electrical tape. The wall oven function well are used bait functions in both cavities. The wall oven is now fixed.

We serviced a

KENMORE MICROWAVE

Model 72180823500

Near Hopkins, Minnesota 55343

Nate

Job Details: 03/25/2022

Microwave only heats when you run it on convection. It draws 13 amps and sounds great. When running on regular cook it draws .40 amps and doesnt run the magnetron. Control board is only working partially. Quoted for new control board. Customer will think about it. 6871W1A454A

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDUDW15

Near Bloomington, Minnesota 55437

Nate

Job Details: 03/25/2022

"Water dripping pretty good from water filter area. Took out water filter, no lines are dripping, and housing isnt dripping. Snapped water filter back in, and zero drips. Water filter wasnt fully snapped into place."

We serviced a

DACOR RANGE- DUAL FUEL

Model DR30D/NG

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/25/2022

"Now the relay board is failing. Found a bad broil relay on the board. Uninstalled the board and repaired it, replacing the bad relay. Put on bake for 15 minutes, heats up and sits at a consistent 350 to 360.Broil, set for 555, I let get up to 350 before turning it off. Works great now. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC51IS01

Near Minneapolis, Minnesota 55416

Nate

Job Details: 03/25/2022

"Freezer is cold but the fresh food section is warm. Found evaporator fan isnt running. Control board not turning it on. Quoted for new control board. Customer will think about it, and may also do evap fan too if they go ahead with repair."

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Minneapolis, Minnesota 55413

Nate

Job Details: 03/25/2022

Installed a control board from encompass that DW ordered. Now dishwasher runs great.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG617SIW0

Near Minneapolis, Minnesota 55418

Nate

Job Details: 03/25/2022

"Running super loud. Found the blower wheel packed full of hair and lint. Cleaned it all out, runs really quiet now."