Service History 340 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shakopee, Minnesota 55379

Adam

Job Details: 05/04/2023

Installed new valve. Then tested multiple times for leaks. Found the water line was also frozen in the door for the ice maker. Cleared with steam and now working great.

We serviced a

KENMORE WASHER

Model 110.458724

Near Minneapolis, Minnesota 55409

Delton

Job Details: 05/04/2023

"Found that washer is intermittently getting a f05 error. Which means temperature sensor error. I checked wire and found that it was loose. I plugged it in and it is secure. Tested and no errors.

We serviced a

LG RANGE

Model LDG4315ST/00

Near Elk River, Minnesota 55330

Phillip

Job Details: 05/04/2023

The upper oven bake was not heating up. The broil was working good. I removed and tested the bake ignitor. The ignitor is bad. I replaced the ignitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS02

Near St. Louis Park, Minnesota 55426

Delton

Job Details: 05/04/2023

Found that control board is bad and not going into defrost mode by itself. I ran forced defrost and heater turns on and starting to defrost. Customer approved estimate to replace control board. There is a lot of frost build up and told customer to leave it unplugged and door open overnight to let it defrost and by tomorrow be defrosted and will start to cool once the frost build up is melted.

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Saint Augusta, Minnesota 56301

Seth

Job Details: 05/04/2023

"F09E01, F08E03 errors stored the Ui was goofed up times and buttons were goofy. I reset it and drained it. The rear bearing is shot. They will replace it the washer."

We serviced a

LG DRYER

Model DLE0442G

Near Burnsville, Minnesota 55337

Delton

Job Details: 05/04/2023

"Replaced idler wheel, tested and dryer is running quiet and no squeaks. Dryer is heating and working good."

We serviced a

DANBY ICEMAKER++

Model DIM32D1BSSPR

Near Shakopee, Minnesota 55379

Adam

Job Details: 05/04/2023

Unit was turned off. Turned unit back on. The water is pumping good and after 25 minutes still hasnt made ice. I cleaned the unit the best I can. It was getting cold but not cold enough. Customer is going to watch it and see if it starts making ice. Good chance it might have a sealed system issue.

We serviced a

GE RANGE

Model J BP26 0F1AD

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 05/04/2023

Customers complaint bake and broil not working. Verified complaint. Found it working properly. Tested everything and its working.

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW1

Near Zimmerman, Minnesota 55398

Matt

Job Details: 05/03/2023

"Customer complaint is, SHUTS OFF ON IT OWN DURING THE CYCLE 1/4 OF THE WAY THROUGH THEN SHE HAS TO RESTART. Customer said its giving a FH error. I removed drain filter and it was clear. Ran washer through diagnostics test and it gave the FH error when the hot water was filling. I found the hot water valve wasnt turned on all the way. After turning it on all the way, washer is working perfectly. Im going to order the valve, but not reschedule the customer. I advised her to use it and if theres any other problems to call us and will come back with the valve and install it. After turning the supply valve in the wall, its now leaking. I showed this to the customer and advised she is going to need to call a plumber. ; saved tckt"

We serviced a

GE WASHER

Model WLRR5000G0WW

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 05/03/2023

The washer does not fill with cold water. I tested the cold water solenoid and it reads 0. The hot works and that was 1085 ohms. I gave the quote for the valve. Im ordering the part from Dey. ; ordrd 1 WH13X10024 (Water valve)

We serviced a

SAMSUNG DRYER

Model DVG50A8600E/A3

Near Mounds View, Minnesota 55112

Phillip

Job Details: 05/03/2023

"The board that was ordered and sent is the wrong board. It does not match the part number I added. I removed the old board and took pictures of the tag on it. That number matches what I put in my notes. Please verify the part and order a board again. I installed the other parts ordered. Its still doing the same thing. It will heat for a few seconds then stops. If I stop it and start it, it works but for only a few seconds. ; O-emld tckt"

We serviced a

ASKO++ DRYER

Model T411VD.W.U.

Near Minneapolis, Minnesota 55419

Delton

Job Details: 05/03/2023

"Found that motor is weak and can barely turn the drum. Also there is a service bulletin for hard drum rotation to add grease or oil to the front felt. Also belt is squeaking. Watched video on how to replace motor and it is a complete tear down. Schedule 3 hours because Ive never done it before and need time to figure it out, so charge accordingly when giving estimate. I cant find part numbers/parts break down list on asks website.Find part numbers and give customer quote, schedule 3 hours to ensure I have time to figure it out.Need to order motor, belt, grease part# 341394; saved tckt"

We serviced a

GE REF BUILT IN++

Model PSB42YSXASS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/03/2023

Unit was cooling. Last time was out working properly. Found nothing was running. The fans and display are working. Turned power of and back on for a hard restart. Still nothing. Next checked all connections all good. Turned off the power switch to test the door switch all good turned back on the power switch and the compressor kicked on but nothing else happened. Found the control board is failingWR55X10428 board. ; states that autho needed

We serviced a

LG REFRIGERATOR

Model LSXS26366D/02

Near Big Lake, Minnesota 55309

Seth

Job Details: 05/03/2023

Refrigerator is not cooling. Put it into test mode. All the fans and compressors are running. This unit has a failed sealed system. Please quote.; saved tckt

We serviced a

ELECTROLUX WASHER

Model EFLW427UIW0

Near Osseo, Minnesota 55311

Phillip

Job Details: 05/03/2023

"The customer said that when the use the washer they find water inside the handle of the pedestal that the washer sits on when the wash cycle is all done. I checked all the hoses and the door gasket, everything looks good no leaks. I can see water run marks on the front panel under the soap dispenser drawer. When I ran a test cycle I did see a little water leaking out the front of the soap drawer. Please order the drawer assembly and drawer front cover. Please call square trade to have the parts ordered. I instructed the customer that once they get the part to call us back. Drawer assembly 5304514793Drawer cover 5304515293; O-emld tckt"

We serviced a

GE RANGE

Model JDP39DN3BB

Near Minnetonka, Minnesota 55305

Adam

Job Details: 05/03/2023

Rt front burner not working. Found I wasnt getting any voltage to the burner. Disassembled to get to the switch. The switch is getting power to it just not sending it to the element. Replaced switch and now working great.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624XSS

Near Minneapolis, Minnesota 55410

Nate

Job Details: 05/03/2023

"36 in fresh food and -2 in freezer. Replaced Icemaker, main PCB, and water valve. Everything works great now."

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Woodbury, Minnesota 55125

Nate

Job Details: 05/03/2023

"Dead after 9 days. Replaced main PCB since it could be compromised now with it going dead, and the user interface board. Tested it, it filled, drained and circulated.

We serviced a

MAYTAG DISHWASHER

Model MDB898SHZ0

Near Apple Valley, Minnesota 55124

Delton

Job Details: 05/03/2023

Found that the splash guard plastic was snapping against the edge of cabinet. Cut out small section of plastic that was causing the snapping. Tested and door opens and closes with no more noise. Ran diagnostics test and no errors. Dishwasher is working good.

We serviced a

BOSCH DISHWASHER

Model Spv68u53uc/30

Near Saint Paul, Minnesota 55104

Nate

Job Details: 05/03/2023

Replaced bad heat pump/ wash motor. Runs great now.

We serviced a

GE DISHWASHER

Model PDT825SSJ4SS

Near Dayton, Minnesota 55327

Matt

Job Details: 05/03/2023

"Customer complaint is, DEAD. Inspected and tested. Found the CSM is tripped. I reset it and ran dishwasher through service diagnostics and no errors and everything was working and the heater came on. I started a heavy cycle and watched it for over 20 minutes and it was working perfectly. Dishwasher is testing good and I dont see any leaks."

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 05/03/2023

Unit wouldnt make ice. Customer thought it was 20 degrees in unit. I was getting 7 degrees. Got the ice maker to harvest and fill.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Osseo, Minnesota 55369

Matt

Job Details: 05/03/2023

"Customer complaint is, MULLION STRIP IS FAILING. Inspected and tested. FF compartment was 39F and freezer was 2F. The left door with the mullion closes hard when the right door is shut. Customer said its been like this from the beginning. I installed new mullion and now its closing a little better.

We serviced a

IKEA REFRIGERATOR

Model ID3CHEXWS02

Near Minneapolis, Minnesota 55412

Nate

Job Details: 05/03/2023

"Evaporator fan running loud. Found a Cherry Freezie that had fallen onto it. Took that out, also found the evaporator drain iced over. Steamed that out, so that the water drains now."

We serviced a

UNKNOWN MICROWAVE

Model NOTAVAILABLE

Near Minneapolis, Minnesota 55407

Delton

Job Details: 05/03/2023

"Door latch plastic tab that holds the spring broke. I put a little screw into the latch to hold the spring and it works. Microwave is heating and working good.

We serviced a

GE RANGE

Model JGP940SEK2SS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/03/2023

Disassembled unit and found the igniter harness was fried. Replaced harness then tested unit is now sparking correctly. Reassembled then tested again to make sure its operating correctly. Unit is working great.

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, Minnesota 55405

Phillip

Job Details: 05/03/2023

I tapped into the system and the pressures are low which means its low in coolant. I pressurized the stem up 200 psi with nitrogen and found a pin hole leak at the copper to steel connection at the drier. I fixed the leak and pressure tested it. This time I found no leaks. I vacuumed and recharged the fridge.

We serviced a

FISHER PAYKEL++ DRYER

Model DGGX2US-96103A

Near Saint Paul, Minnesota 55102

Delton

Job Details: 05/03/2023

"Dry runs very noisy, drum is loose. Needs bearing kit. Customer will think about it and call back if they want to proceed.

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Buffalo, Minnesota 55313

Seth

Job Details: 05/03/2023

Customer complains the dishes do not dry. Upon arrival and inspection I found there was no rinse aid. I plugged in the smart HQ device and found it needed A software update and the heater worked perfectly. I updated the software and educated the customer on proper use of the right chemicals in the machine. The dishwasher is now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Excelsior, Minnesota 55331

Phillip

Job Details: 05/03/2023

The hinges were bent and the dispenser seal was loose. Today I replaced both door hinges and the dispenser seal. The door shuts good and the dishwasher is working.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Victoria, Minnesota 55386

Adam

Job Details: 05/03/2023

Installed new lid and tub cover from prescreened. Tested everything is working properly

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7551SR/AA

Near Maple Grove, Minnesota 55369

Matt

Job Details: 05/03/2023

"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. Needs a new screen assembly part number. Installed new screen assembly and tested. Screen is now responding. Refrigerator is now fixed."

We serviced a

WHIRLPOOL RANGE

Model AGG222VDW0

Near Minneapolis, Minnesota 55429

Nate

Job Details: 05/03/2023

Oven not heating. Found a bad bake ignitor.Got it fixed with flat ignitor. Heats great now.

We serviced a

GE REFRIGERATOR

Model GFE27GSDDSS

Near Shorewood, Minnesota 55331

Phillip

Job Details: 05/03/2023

The customer said the lower bin is freezing food and the upper portion of the fresh food is warm. I removed the drawers and I found frost building up in the back in the evaporator cover. I removed the evaporator cover and the fan and I found the cooling fan is not running. The fan motor is bad. I quoted for the repair. I replaced the fan and defrosted the evaporator and drain.

We serviced a

SAMSUNG WASHER STACKED++

Model WF45R6300AW/US

Near Maple Grove, Minnesota 55369

Matt

Job Details: 05/03/2023

"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. Installed new door lock and tested. Washer is working great. Washer is now fixed."

We serviced a

GE RANGE

Model PGP943SET1SS

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 05/03/2023

The customer said that the front right burner is slow to light and when it does not work they smell gas. Today the front right burner and all the other burners are working great. I removed all the burner heads and cleaned the orifices. I advised the customer to make sure the caps are on flat and to move the knobs to lite so the burner lights .

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTBL2I

Near Maple Grove, Minnesota 55311

Nate

Job Details: 05/03/2023

Replaced bad motor and waterline.

We serviced a

GE DISHWASHER

Model DD1700SSNSSS

Near Becker, Minnesota 55308

Seth

Job Details: 05/03/2023

"Customer complaint of a Sandy gritty residue left on dishes. Upon arrival and inspection, I found they have very hard water. They have no water softener in the home and theyre using mid grade detergent. Theyve been using a cleaner in it but it is not sufficient. I hooked up the Smart HQ device to the dishwasher and found it needed a firmware update. I completed the firmware update and tested the system. There were no error Codes and the machine is working as designed. I made some recommendations on detergents and chemicals that will help through this process but ultimately this machine is designed to be used with soft water exclusively.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Becker, Minnesota 55308

Seth

Job Details: 05/03/2023

Leaking. I found 2 leaks diverter and spray arm. Needs repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Sartell, Minnesota 56377

Seth

Job Details: 05/03/2023

Rh side lower rail has failed. I replaced it and tested the dishwasher. It is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA07

Near Saint Paul, Minnesota 55119

Delton

Job Details: 05/03/2023

"Found that refrigerator evaporator is frozen over and leaking onto bottom, underneath crisper drawer. Customer approved estimate for drain kit. Defrosted and installed drain kit. Evaporator now drains into drip pan and no longer leaks. Refrigerator is working good.

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW01

Near Osseo, Minnesota 55311

Nate

Job Details: 05/03/2023

"Replaced bad belt. Fills, agitates, drains and spins great now. Also cleaned off pulleys before installing new belt. Old belt was very brittle and cracked."

We serviced a

LG DRYER

Model DLGX3361W

Near Eagan, Minnesota 55123

Delton

Job Details: 05/03/2023

"Found that the dryer vent is clogged. Tested dryer with vent disconnected and heat cycles to 200 degrees. When i attach vent it cycles to 260 degrees. That tells me the vent is clogged and is not dispersing the wet, hot air and causing it to take 2-3 cycles to dry clothes. Dryer vent runs through the roof. I informed csutomer that dryer vent will need to be cleaned for dryer to work efficiently. Dryer itself is working good."

We serviced a

GE REFRIGERATOR

Model PSS26SGPASS

Near Maple Grove, Minnesota 55311

Adam

Job Details: 05/03/2023

Wasnt making ice. When I got there unit was making ice. Wife said wasnt making ice for a few days. I let her know its common on these model for it jam up.

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JW0

Near Saint Paul, Minnesota 55106

Delton

Job Details: 05/02/2023

"This cooktop is used hard. Needs additional parts than what ST sent. The hot coooktop display and burner on display is always on even when cooktop is not being used and cool. Faulty infinite switches. As well as cooktop burners, since these burners have temperature sensor built into the coil element. Drip bowls are rusted. Need to order several more parts.Drip bowl 6 WPW10196406 (need 2); Drip bowl 8 WPW10196405 (need 2); infinite switch 6 WP35148952 (need 2); infinite switch 8 WP3149400 (need 2); 8 element W11396790 (need 2); saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/02/2023

Unit not cooling properly. Verified complaint noticed a bunch of frost on the evap. Removed evap cover and tested the heater. Heater is bad. Quoted customer for replacement and rescheduled for Thursday havent received my truck stock heater from using it yesterday. ; ordrd 1 WR51X10055 (DEFROST HEATER & LIMIT (1 OR 2 GLASS TUBES W/O WI)

We serviced a

JENN-AIR DISHWASHER

Model DW860UQP

Near Shorewood, Minnesota 55331

Adam

Job Details: 05/02/2023

Dispenser wont open. I found that the motor isnt kicking on to open the dispenser. Quoted blue book and rescheduled. They will keep an eye on the ice maker on the fridge and let us know when we return how its working. ; ordrd 1 WP902899 (Motor dispenser)

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFT

Near Apple Valley, Minnesota 55124

Delton

Job Details: 05/02/2023

Found that the spark harness is bad. Only 2 of the knobs spark when turning it for the burner. Bluebook cost is over the autho amount according to notes (see picture) please get autho and order part and schedule customer.Wire harness part# 316580615; saved tckt

We serviced a

LG REFRIGERATOR

Model LFX28968ST/06

Near Sartell, Minnesota 56377

Seth

Job Details: 05/02/2023

"Not cooling, fans and compressor running only drawing 1.79amp. Please quote a sealed system she is open for Wednesday when Phillip is out for the other LG if we can get the details figured out.; saved tckt"

We serviced a

LG WASHER

Model WM4270HWA

Near Minnetonka, Minnesota 55305

Adam

Job Details: 05/02/2023

Unit giving a LE error code and was sensing rpm of motor. Put in test mode couldnt get the drum to rotate. Removed the back to get to hall sensor. Replaced hall sensor then tested. The rotor moved for a second then wouldnt any more. Found the control board is failing. Quoted then rescheduled customer ; ordrd 1 EBR78534502 (Board)

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, Minnesota 55416

Nate

Job Details: 05/02/2023

"Replaced old main PCB with rebuilt PCB. Tested burners, they all work great. I put it on bake and made sure it didnt have runaway temps."

We serviced a

FRIGIDAIRE WASHER

Model FAFS4272LW0

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 05/02/2023

Customer removed door bellow to clean. Customer couldnt get it to fit back on. Removed front of unit and reinstalled the boot. Reassembled then tested. Unit is working good

We serviced a

GE RANGE

Model JB645RK6SS

Near St. Cloud, Minnesota 56303

Seth

Job Details: 05/02/2023

"Face broke off. I was able to remove the old base and install the new with a light bulb.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW0

Near Andover, Minnesota 55304

Phillip

Job Details: 05/02/2023

"The other tech said gas was leaking from the gas valve assembly. Per his diagnosis, today I replaced the gas valve assembly and checked for leaks. I used pipe thread sealant on all the pipe joints. I made sure all joints are tight. I did not find any leaks when I was done. I ran the dryer on a time dry and it smelled normal and heats good."

We serviced a

WHIRLPOOL WASHER

Model LSQ8543JQ0

Near Saint Paul, Minnesota 55130

Delton

Job Details: 05/02/2023

"Found that the motor coupler is broken. Customer approved estimate. Replaced motor coupler, tested and washer now agitates and spins. Washer is working good.

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Saint Paul, Minnesota 55106

Delton

Job Details: 05/02/2023

"Found that tub bearings are bad. Inner tub is off balance and rubbing against the door rubber. Also still had water inside tub. Drain pump just hums. I vacuumed out water. Needs parts replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Minneapolis, Minnesota 55421

Phillip

Job Details: 05/02/2023

Last visit I diagnosed it needed a ice maker. Today I replaced the ice maker that was sent. I cycled the ice maker and it filled. I also tightened the door handles.

We serviced a

BEKO++ WASHER

Model WMY10148C2

Near Minneapolis, Minnesota 55401

Nate

Job Details: 05/02/2023

"Replaced bad pressure switches and also removed a small section of pressure hose that had a slight tear. Now it runs great.

We serviced a

LG REFRIGERATOR

Model LFXS26596S/01

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 05/02/2023

The water supply pressure out the door was slow. I traced the slow water to the back. The copper line behind the fridge was kinked. I fixed the water line. The water supply coming out the water supply line is slow. I advised the customer the issue is with the water shut off and the saddle valve should be replaced.

We serviced a

BEKO++ DRYER

Model BDV7200X

Near Bloomington, Minnesota 55425

Delton

Job Details: 05/02/2023

Felt seal still squeaked when i just rubbed the new felt against the drum. I was able to adjust the felt seal and added a little bit of zoom spout oil and the squeaking from the drum rubbing against the felt seal stopped.

We serviced a

DANBY REFRIGERATOR

Model SBC057D1BSS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/02/2023

The customer had the setting to the max of 37 degrees. The inside temp of a can of pop was 44. The cans and the glass shelfs half moisture on them so its definitely cold inside. I removed the evaporator cover and the evaporator had good frost and the fan is working. I adjusts the temp sensor so it will cycle longer. This is a beverage and wine fridge. Im not sure if this unit will hold the same cold temps as a regular fridge. No other issues found.

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Minneapolis, Minnesota 55408

Nate

Job Details: 05/02/2023

"Dryer is scraping. Took dryer apart, cleaned lint out. Adjusted the side panel so that its not scraping anymore. Works and heats great now.

We serviced a

SAMSUNG WASHER

Model MISSING

Near Saint Paul, Minnesota 55104

Nate

Job Details: 05/02/2023

"Replaced broken counterweight, broken bolt and broken nut/washer. Used lock tight for bolt.

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/02/2023

Water over filled the defrost pan. It didnt drain out enough water or steam out enough ice and over filled. Cleaned it out. Its keeping temps right and customer was happy we got to clean behind the fridge.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/02/2023

"Unit was leaking water and filling crisper tray. Cleared out fridge to get to back evap cover. Removed cover and found that the defrost drain was clogged and frosting up the one corner. Installed parts then tested. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MVWB800VB0

Near Excelsior, Minnesota 55331

Adam

Job Details: 05/02/2023

Customers complaint unit leaking underneath. Tipped unit back and notice the water has been dripping on the motor. Removed the rotor and notice the water was leaking from where the bearing is and then would drip down and on the rotor. Put unit in spin cycle and unit sounds terrible definitely needs a bearing kit.

We serviced a

MAYTAG DRYER

Model LDG5916AAE

Near Minneapolis, Minnesota 55437

Delton

Job Details: 05/02/2023

"Found that the igniter comes on but no flame. I checked to see if gas was turned on and found that it was turned off for the dryer. Turned on gas valve, tested and dryer turns on and flame.

We serviced a

BOSCH DISHWASHER

Model SGE68U55UC/C9

Near Saint Paul, Minnesota 55105

Nate

Job Details: 05/02/2023

"Ended up finding a bad case break. The dishwasher fills with water and circulated but it then stops after 5 minutes. Put in test mode and only error code is a lack of filling with water. Case break is lying to the dishwasher.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Champlin, Minnesota 55316

Matt

Job Details: 05/02/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley was seizing up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

KENMORE DRYER

Model 417.920421

Near Minneapolis, Minnesota 55406

Nate

Job Details: 05/02/2023

Dryer running loud. Found a broken zipper stuck between the drum and the felt front bearing. Cleaned that out and vacuumed out the dryer. Runs nice and quiet now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF6

Near Savage, Minnesota 55378

Delton

Job Details: 05/02/2023

Found that the ice maker failed and even when lever is filled to off ice maker continually cycles and will activate water valve every 3-4 minutes and will overflow and leak onto floor.Customer doesnt want any water connected to refrigerator anymore so he doesnt have to deal with possible water leaks. I unplugged ice maker and shut off water to refrigerator. Customer will use refrigerator without any water hooked up.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Champlin, Minnesota 55316

Matt

Job Details: 05/02/2023

"Customer complaint is, NOISEY. Customer said it makes a squealing sound at the beginning of the spin cycle. I removed the agitator and found a piece of metal and hair was rapped around the spline. Removed metal and cleaned off hair. Reassembled and tested. Washer still has a squealing noise at the beginning of the spin, but then goes away. I inspected underneath and everything looks good. Washer is going to need a new gearcase to fix this issue. Customer is just going to use it as is for now."

We serviced a

KENMORE WASHER

Model 110.2980289

Near Minneapolis, Minnesota 55443

Matt

Job Details: 05/02/2023

"Customer complaint is, doesnt spin. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs and tested. Washer is working great. Washer is now fixed.

We serviced a

KENMORE WALL OVEN++

Model 79047913604

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 05/02/2023

The customer said the upper oven bake is not working. It does heat up on broil and convection. I removed the bake element and found it was bad. I replaced the element. I started the oven on bake. Its now heating good.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Rogers, Minnesota 55374

Matt

Job Details: 05/02/2023

"Customer complaint is, SPIN CYCLE ERRORS FOR THE WEEK PRIOR AND THEN AFTER REPEATING A SPIN CYCLE STOPPED. Washer was locked with a load of floor mats and water. I removed the drain filter and it was plugged solid with dog hair. I cleaned out filter and started washer on a spin cycle and it spun out the floor mats that were in the washer. I started a quick wash cycle and watched it through the entire cycle and it worked perfectly. Looks like the drain filter was the problem. I advised customer to clean filter at least once a month because they have 3 big dogs."

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near St. Cloud, Minnesota 56304

Seth

Job Details: 05/02/2023

I installed a new bushing and greased it. The door is now working as designed.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 05/02/2023

The customer said the dishwasher was running no stop and the normal light is blinking. That indicates a leak underneath. I found the drain pump is not able to drain all the water out. The drain filter was plugged up. I showed the customer how to clean it. I pulled the dishwasher out and found the fill line was leaking a little and water was draining back into the bottom of the dishwasher base. I tightened the line connection now it does not leak.

We serviced a

LG WASHER

Model WM4000HBA/01

Near Albertville, Minnesota 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, THE WASHER IS LEAKING. Customer had everything disconnected and pulled out. Inspected and tested. It looks like it was just leaking from the supply line. Supply lines are not covered. I installed new hoses on washer and tested. Washer is working great and no more leaks. Washer is now fixed.

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Otsego, Minnesota 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed and the idler pulley is seizing up. Installed new heating element, idler pulley and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, Minnesota 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, water is coming out of the air gap on the counter. Inspected and tested. Found the black hose that goes from the air gap that the garbage disposal is plugged solid. Customer approved me bypassing air gap and running hose directly to the garbage disposal. I disconnected hose from air gap and hooked it directly up to the garbage disposal. Tested and dishwasher is draining great. Dishwasher is now fixed."

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Minneapolis, Minnesota 55413

Nate

Job Details: 05/02/2023

"Unit has been dead for a year. I pulled down the main PCB. Its getting 120 VAC but has a solid green light. Sending 14 vdc from pins 2 and 5 at J722 connector, to the UI. Needs a new UI.

We serviced a

AMANA REFRIGERATOR

Model ARB1917CS1

Near Golden Valley, Minnesota 55427

Nate

Job Details: 05/01/2023

Fresh food and freezer are room temperature. Customer has not had a working fridge for 3 weeks now. We are a second opinion. I plugged it in and it ran for 5 minutes and then the compressor stopped. Evaporator not frosting over. Needs sealed system work. ; O-emld tckt

We serviced a

ASKO++ DISHWASHER

Model DF1664

Near Minneapolis, Minnesota 55405

Nate

Job Details: 05/01/2023

Dishwasher giving water inlet f12 error. Changed it to timed fill vs pulse. Still fills and gives error. Tech support said it needs both a new water valve and control board. Quoted for both. Will install the valve first. Attached quote with part numbers. DW can you please call customer with parts eta and make sure hes ok with that? He said if board is on back order for a month hes ok with that. ; saved tckt

We serviced a

BOSCH DISHWASHER

Model Spv68u53uc/30

Near Saint Paul, Minnesota 55104

Nate

Job Details: 05/01/2023

Not heating and giving E9 error. Found a bad heat pump. Quoted for new one. Ordered from Dey. Attached quote. Coming back Wednesday to install. ; ordrd 1 00755078 (Heat pump)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF1

Near St. Cloud, Minnesota 56301

Seth

Job Details: 05/01/2023

"Customers concern, which with the fresh food icemaker. Upon arrival and inspection, I found evidence of a sweat ring, although there was no active water. We started up the freezer icemaker, but she mentioned that the fridge icemaker is very loud when its turning. Please check coverage and order part number 243297613. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Excelsior, Minnesota 55331

Phillip

Job Details: 05/01/2023

The customer said his son fell back on the door while it was open. The door does not stay closed. I removed the strike and out unit the latch. The latch is good. The left side of the door seems to be loose. The gasket in the dispenser is falling out. It needs the dispenser and both supports. I quoted the customer for the repair. Left WP8534854Right WP8534853; ordrd 1 WP8534853 (Hinge support Right) and 1 WP8534854 (Hinge support Left) and 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, Minnesota 55301

Matt

Job Details: 05/01/2023

"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Quoted customer $350. to install new circulation pump. Customer approved repairs. Part on order. ; ordrd 1 W11612327 (Circulation pump)"

We serviced a

LG RANGE

Model LRGL5825F/00

Near Excelsior, Minnesota 55331

Phillip

Job Details: 05/01/2023

The customer said the bake and broil were working good but every 4 time it would give the error. She said it was good for about 3 months and now it does not work at all. I pushed bake and start. The ignitor glows and draws 3.1-3.4 amps. The ignitor voltage drops down to 116 volts and the gas valve gets around 3.1-3.6 volts ac. That is all correct so the it should be working. Even with the correct voltage the gas valve does not open for bake or broil. I measured the ohms of the temp sensor at the board and it was around 1092 ohms. I did find a service bulletin regrading a issue with the bake not working and they say to replace the temp sensor. Im ordering the temp sensor and main control. EBG61305801; ordrd 1 EBR89295702 (Control board) and 1 EBG61305801 (Temp sensor)

We serviced a

KENMORE WASHER

Model 11028002012

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 05/01/2023

"The customer said the washer does not start and will not fill with water. I started a normal cycle. The washer did its sensing stuff but after a few minutes was not filling. I checked for faults but there was none. I ran a auto test and a calibration cycle. The washer passed and is working. I ran a normal and its working good. The knob is cracked and it may have been on the wrong cycle. Please ship the knob to the customer so she can replace it. Ship out the knob. Knob WPW10251379; saved tckt , states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTBL2I

Near Maple Grove, Minnesota 55311

Nate

Job Details: 05/01/2023

Wash motor is siezed up. Ordered new one. Its on will call at Dey in St. Paul. Coming back Wednesday to install. ; ordrd 1 WPW10757217 (Wash Motor)

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Champlin, Minnesota 55316

Matt

Job Details: 05/01/2023

"Customer complaint is, CONTROL KNOB ON WASHER NOT FUNCTIONING. Inspected and tested. Found the knob was broken. Im shipping one directly to the customer to install. Part ordered. ; ordrd 1 DC97-16931B (Knob)"

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near St. Cloud, Minnesota 56303

Seth

Job Details: 05/01/2023

"Error, the freezer temp sensor was unplugged. I re-installed it and tested it the compressor kicked on and fans started blowing. I watch the evaporator in the freezer for 20 minutes and found no frost. The new compressor has failed. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Minneapolis, Minnesota 55446

Nate

Job Details: 05/01/2023

"The fresh food is cool but freezer is not freezing things. Been that way for 6 months. Took temps, its 34 in freezer. Frost is forming only on bottom 5th of evaporator. Compressor is running. Sealed system issue. I called owner and left a message that we will call him to give a quote. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, Minnesota 55405

Nate

Job Details: 05/01/2023

Replaced bad ui board. Runs great now.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Minneapolis, Minnesota 55406

Nate

Job Details: 05/01/2023

"Not draining after they put a rug in the washer. I ran about 30 gallons of water through it, disconnected the drain line and sucked all the sand and water out. Cleaned off the tub ring and under the lid.

We serviced a

GE WASHER

Model GTW680BSJ6WS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/01/2023

The customer said while they were washing sheets the washer started to make noise and have a burn smell. I ran the washer empty and it shouldered normal. I removed the agitator dome and found a piece of clothing stuck underneath. We ran it again with a load and it still sounds normal.

We serviced a

LG WASHER

Model WM3470HVA

Near Eagan, Minnesota 55122

Delton

Job Details: 05/01/2023

"Replaced hose, tested and no leaks. Washer is working good."

We serviced a

LG DRYER

Model DLGX8001V

Near Inver Grove Heights, Minnesota 55077

Delton

Job Details: 05/01/2023

Found that the dryer vent is clogged and dryer would shut off heat. Tested with vent disconnected and dryer is cycling heat normally. Customer said they will clean vent. Dryer itself is heating and working good.

We serviced a

LG DRYER

Model DLEX8100V

Near Woodbury, Minnesota 55129

Delton

Job Details: 05/01/2023

Replaced control board. Tested and dryer now turns on and is tumbling and heating. Dryer cycling heat normally. Dryer is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near St. Cloud, Minnesota 56301

Seth

Job Details: 05/01/2023

Dishwasher was draining very slowly again. Upon arrival and inspection I found it was just restricted. We moved it around it and pinched it and it started to flow. Better but not good enough. So we replaced the extension drain hose and it started raining like a champ. The dishwasher is now fixed.