Service History 339 - Omega Force Appliance Repair

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC51IS01

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/13/2022

"Replaced both parts, fan still doesnt work. New board sending DC voltage to fan, fan doesnt run. Fan not receiving voltage. Broken internal wires. Will return both parts."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UTT0

Near Dayton, Minnesota 55327

Matt

Job Details: 04/13/2022

"Customer complaint is, EC E11- WONT FILL & CANT FIND A REPLACEMENT FILTER. Inspected and tested. Found the cold water valve has failed and is just trickling in. "

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Andover, Minnesota 55304

Matt

Job Details: 04/13/2022

"Customer complaint is, ICE MAKER ISNT WORKING AND WILL COOL INTERMITTENLY SOMETIMES MILK IS FROZEN THEN TIMES WARM. Installed new ice maker kit, temperature and defrost sensors and tested. Refrigerator is now fixed. ; pckd up 1 DA32-10104N (Defrost sensor)"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01AA

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/13/2022

"Water tap error code. Checked water line to make sure its not kinked. Disconnected water line to make sure there was no debris build up where water line connects to valve. All clean. Replaced water valve. Ran it, ; used 1 00628334 (Water valve) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model A209

Near Maple Grove, Minnesota 55369

Adam

Job Details: 04/13/2022

Cyst complaint is unit was having clothing still wet. Ran unit a couple time unit was draining good and filling good. In spin mode span at high speed. Customer said she does fill it some times to the top. Let her know on this unit should be around 3/4 of fill

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE710H0AS0

Near Zimmerman, Minnesota 55398

Matt

Job Details: 04/13/2022

"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE OVEN FIRST HEATED VERY HOT WHEN SET AT 400 DEGREES burnt food. Now it won't go above 350 degrees and it takes over an hour to warm up to that temperature. Inspected and tested. Found the bake element is fried. Customer approved repairs if we can find it. Part is not in stock. Dana can you see if you can find this element and reschedule with the customer. Thanks. ; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED3100DW0

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 04/13/2022

Door will not close because of a buildup in the lint trap housing. I cleaned it thoroughly and it now works great.

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Eden Prairie, Minnesota 55344

Delton

Job Details: 04/13/2022

"ordered the evap assembly for the repair!; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRS20KHWH00

Near Minneapolis, Minnesota 55405

Nate

Job Details: 04/13/2022

Really hot around condenser fan and compressor area. Compressor not running. Condenser fan wasnt running. I flicked the blade and fan started running but slow. After a bit the compressor cooled enough to start up. Coils on evaporator are frosting when compressor runs. Ordered condenser fan motor. Coming back Tuesday to install but customer would like sooner if it works for me.; ordrd 1 2199155 (Condenser fan motor)

We serviced a

KENMORE WASHER FRONT LOA

Model 796.41302.610

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 04/13/2022

When the customer replaced the drain pump he did not get one of the terminals connector on the terminal. I put the wire back on and tested it. Its working good now.

We serviced a

KENMORE REFRIGERATOR

Model 1069555983

Near Minneapolis, Minnesota 55427

Adam

Job Details: 04/11/2022

Customer said it was leaking once replacing the water filter down stairs. Ran a bunch of cups of water and ran the ice maker and couldnt get any water to leak. Advised customer next time he replace the water filter to pull the unit from the wall and see if he sees it leak any.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Plymouth, Minnesota 55441

Adam

Job Details: 04/11/2022

Drain pump was humming but wasnt pumping. Disassembled sump to see if anything was jammed and was clear and was clean in unit. . Ordered new drain pump; ordrd 1 A00126401 (Drain pump)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2407LW06

Near Mound, Minnesota 55364

Adam

Job Details: 04/11/2022

"Unit was leaking out the front right away. Noticed the bottom door seal was broken also the side guards where coming apart from age also the gasket was cracking. Replaced all seals and now the unit isnt leaking and working properly ; used 1 154701001 (SPLASH SHIELD KITS), 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/26

Near Shorewood, Minnesota 55331

Adam

Job Details: 04/11/2022

Unit wasnt getting power. Found that even with the breaker tripped and not trip bill was not getting power to the dishwasher. Removed terminal block where it was hardwired together and found it was burnt. Even though I could rewire it Im not getting power. Needs an electrician ; states that autho needed

We serviced a

GE REFRIGERATOR

Model GSH25JSRFSS

Near Excelsior, Minnesota 55331

Adam

Job Details: 04/11/2022

Unit wasnt dispensing water found that there was a little ice build up in the line and hard water build up. Defrosted with the steamer and installed GE heater kit and now unit is dispensing water. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF267AEBP/XAA

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/11/2022

Put kit in that the customer was quoted. Everything is now working. Went in test mode no error codes came up. Let customer know it will take at least 24 hours to back to temps

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/11/2022

"Found that ice maker was not mounted straight and when filling would spill over front and leak. Dosent appear that there is anything wrong with ice maker. I adjusted ice maker, tested and it cycles and fills and no leaks.If problem continues they will call back. i quoted them for ice maker 5303918344 $282."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Minneapolis, Minnesota 55427

Nate

Job Details: 04/11/2022

Refrigerator not running. Totally dead except for lights on. Replaced bad jazz board. Immediately the evaporator fan started running. Compressor kicked on after. Runs great now.; used 1 WPW10503278 (JAZZ BOARD) from stock

We serviced a

FISHER PAYKEL WASHER TOP LOAD

Model GLW15

Near Minneapolis, Minnesota 55426

Nate

Job Details: 04/11/2022

Upon arrival I found this time that the drain pump is also leaking. 479595 is the drain pump part number.

We serviced a

KENMORE DRYER- GAS

Model 11087573110

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/11/2022

"Last time I was here it was 2 mph airflow outside and 21 mph behind dryer. I told them to clean their vent. Got a redo because it takes three cycles to dry our clothes.I checked airflow outside and it was zero now. Behind dryer its 26 mph now. I Put it on timed dry and it shot up to 236 about 5 seconds after the coils clicked. Disconnected the vent from behind the dryer and scooped out 6 big handfuls of lint. Vent is still totally clogged. Showed customer, and he mentioned that the cleaned the lint where it vents outside.. ; O-emld tckt"

We serviced a

GE DRYER- GAS

Model GFD65GSPN1SN

Near Minneapolis, Minnesota 55410

Nate

Job Details: 04/11/2022

"Customer smells gas but only when its running. Found the vent wasnt connected very well. I put vent tape on the vent connecting it to the dryer. Also vent tape on elbow where there was a gap. Ran it for 15 minutes, no gas smell. Showed customer and they confirmed no gas smell now. Tested gas line at all connections with blue liquid, no bubbles."

We serviced a

GE RANGE- GAS

Model PGS930YP3FS

Near Minneapolis, Minnesota 55410

Nate

Job Details: 04/11/2022

"Not baking. Found a broken ignitor. Replaced, it works great now."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8127LW0

Near Minneapolis, Minnesota 55420

Nate

Job Details: 04/11/2022

Runs really loud. Had a bad gearcase. Had to break rusted wash plate shaft from old gearcase. Replaced both. Runs nice and quiet now.

We serviced a

MAYTAG DRYER- GAS

Model MGDE200XW1

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 04/11/2022

The dryer would not heat. I found the thermal fuse was bad. I replaced the fuse and tested the air flow. The air was good but not great. I advised the customer to clean the dryer duct. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE59J7850WS/AA

Near Albertville, Minnesota 55301

Matt

Job Details: 04/11/2022

"Customer complaint is, BURNER R/F- INSIDE OF FAST BOIL ISNT WORKING. Inspected and found the inner element had failed. Installed new FR triple burner and tested. Burner is working great. Range is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rogers, Minnesota 55374

Matt

Job Details: 04/11/2022

"Customer complaint is, THE FRONT BRACKETS OF OUR TOP RACK ARE BROKEN. Quoted customer $180. to install new top rack adjuster kit. Customer approved repairs. Installed new adjuster kit and tested. Rack is now fixed. ; used 1 W10712394 (RACK ADJUSTER KIT) from stock"

We serviced a

LG REFRIGERATOR

Model LFXC24726S/00

Near Eagan, Minnesota 55121

Delton

Job Details: 04/11/2022

"Replaced evaporator cover, defrost thermostat and fuse, control board. Looks like evaporator was replaced at one point. Heater checks ok. Tested and refrigerator turns on and is cooling. Refrigerator is working good.; pckd up 1 Ebr78940615 (Control board)"

We serviced a

GE DISHWASHER

Model GDF520PMJ5ES

Near Corcoran, Minnesota 55340

Phillip

Job Details: 04/11/2022

The whole unit is dead. The led on the main board is a solid green. The UI board WD21X23463 needs to be replaced. The part looks like its on back order. ; states that autho needed

We serviced a

SAMSUNG DRYER- GAS

Model DV350AGR/XAA

Near Plymouth, Minnesota 55446

Phillip

Job Details: 04/11/2022

The dryer heats but does not dry. The dryer vents through the roof. From the test I did inside shows the air flow is very poor. I removed 2 socks from the blower and I shorted the dryer duct. The air flow is still bad. I advised the customer to have the dryer cleaned ASAP. I advised not to use the dryer.

We serviced a

THOR RANGE- GAS

Model LRG4807U

Near Minneapolis, Minnesota 55441

Matt

Job Details: 04/11/2022

"Customer complaint is, PREHEATING LIGHT DOESN'T COME ON WHEN IN USE. Inspected and tested. Found the right oven preheat light had burnt out. Installed new light and tested. Light is working great. Range is now fixed."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2130201

Near Maple Grove, Minnesota 55369

Matt

Job Details: 04/11/2022

"Customer complaint is, THINKS COUPLER IS BROKEN. Inspected and tested. Found the gear case has failed. Part number W11132267. I need 2 hours if they want to do the repair."

We serviced a

GE DISHWASHER

Model GDT630PYM5FS

Near Minneapolis, Minnesota 55418

Nate

Job Details: 04/11/2022

I attached the new user interface extra careful but some of the tabs broke again. So it is not a tight fit which causes some of the buttons to get stuck in weird positions. In order to do this right Im going to need to have the user interface and the control that it attaches to shipped to me so that I can assemble it before I go to the customers house again. ; saved tckt

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 04/11/2022

The unit was not cooling and all the lights were dim. I found some capacitors were bad on the bemoan board. I replaced the main board. Its all working good now. I was unable to test the ice maker properly because it was so warm. ; used 1 WR55X11098 (MAIN BOARD) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model dv45h7000ew/a2

Near Richfield, Minnesota 55423

Delton

Job Details: 04/11/2022

"Replaced control board and door switch, tested and dryer now tumbles and is heating and working good."

We serviced a

LG WASHER TOP LOAD

Model WT7100CW

Near Eden Prairie, Minnesota 55344

Delton

Job Details: 04/11/2022

Found that the drain pump is squealing loudly. Drain pump needs to be replaced.); ordrd 1 Aha75673401 (Drain pump)

We serviced a

BOSCH DRYER- ELECTRIC

Model WTMC5321US/06

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 04/11/2022

"Dryer will not start. The customer had done work on the unit prior and replaced a belt. I found 1 molex connectors loose, and one wire loose. I re-installed the connectors and put the unit back together. The dryer is now fixed."

We serviced a

KENMORE DISHWASHER

Model 66513743K603

Near Prior Lake, Minnesota 55372

Delton

Job Details: 04/11/2022

Found that filter was clogged and inside sump and filter was a lot of grease build up. I replaced chopper blade and cleaned filter. I suggested that customer use finish dishwasher cleaner to get rid of the hard water/grease build up. Ran test and mechanically all functions are working good.; used 1 W10083957V (CHOPPER) from stock

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF315PXMB0

Near Farmington, Minnesota 55024

Delton

Job Details: 04/11/2022

Found that several burner receptacles and cooktop elements are broken. Replaced with kit. Tested and all burners are heating and working good.; used 1 4392061 (COIL BURNER KIT) from stock

We serviced a

BOSCH DISHWASHER

Model SHX5AV55UC/22

Near Blaine, Minnesota 55449

Matt

Job Details: 04/11/2022

"Customer complaint is, ER E9 NOT DRYING HAS TO RESET TO WASH BUT NOT DRYING PROPERLY. Inspected and tested. Found the heat pump has failed. Installed new heat pump and tested. Dishwasher is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHXM98W75N/01

Near Wayzata, Minnesota 55391

Phillip

Job Details: 04/11/2022

The dishwasher does not leak today. Only when that gasket pulled out. I put a little silicone in the track to hold the gasket.

We serviced a

GE WASHER FRONT LOA

Model GTW500ASN2WS

Near Minneapolis, Minnesota 55426

Nate

Job Details: 04/11/2022

Customer was concerned that washer was running loud. I ran through full test mode and its actually all running perfectly. Had one error that it had wrong control board but spoke with GE and they confirmed its correct. Educated customer and they are happy.

We serviced a

GE DRYER- ELECTRIC

Model DBVH520GJ4WW

Near Montrose, Minnesota 55363

Phillip

Job Details: 04/11/2022

"I replace the top and the lower bearings and used some bearing glides from truck stock. Hooked up duct and taped joints its working good now; used 2 WE1M1067 (GREEN GLIDE), 2 WE1M1067 (GREEN GLIDE), and 1 306508 (GLIDE KIT) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13549N412

Near Elk River, Minnesota 55330

Matt

Job Details: 04/11/2022

"Customer complaint is, WATER CAME BACK UP FROM THE BOTTOM AGAIN. Inspected and tested. Ran dishwasher for over 45 minutes and then it started leaking from the door. Looks like the circulation pump or diverter assembly are failing and the lower spray arm is stopping and spraying at the corner causing it to leak. I recommended replacing the sump assembly. Quoted customer $365. to install new sump assembly. Customer declined repairs and is going to use as is for now and will decide if they want to fix it or replace it."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Rockford, Minnesota 55373

Phillip

Job Details: 04/11/2022

I replaced the soap dispenser. I ran a diagnostic test and made sure the lid opens. I also adjusted the top rack rails so the rack doesnt slide out so easy on its own.

We serviced a

KENMORE RANGE- GAS

Model 790.7877341

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/08/2022

"Found that bake igniter is weak and not igniting gas causing gas smell and no heat. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE DISHWASHER

Model GDF570SSJ2SS

Near Prior Lake, Minnesota 55372

Delton

Job Details: 04/08/2022

"Dishwasher not coming on, no power or led on display. There was solid green light on control board and when plugging in newfi it did not recognize it. I power cycled dishwasher twice and then dishwasher turned on and then newfi detected it. There was new firmware to be installed and known issue.If problem continues need to order control board."

We serviced a

WHIRLPOOL DRYER- GAS

Model LGN3434AW0

Near Buffalo, Minnesota 55313

Seth

Job Details: 04/08/2022

"Not heating, failed operating thermostat blew the high limit. I replaced both and the latch since it was bad. I watched the,ps it cycles between 205 and 114. The dryer is now fixed.; used 1 WP3387134 (THERMOSTAT), 1 WP3392519 (THERMAL FUSE), and 1 279570 (LATCH KIT) from stock"

We serviced a

GE WASHER FRONT LOA

Model GFW510SCNWW

Near Minneapolis, Minnesota 55408

Nate

Job Details: 04/08/2022

Replaced inverter board with updated board and service kit. Ran it through a quick wash. Runs great now. Its in a closet and a stacked unit. ; saved tckt

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ2WW

Near Osseo, Minnesota 55369

Adam

Job Details: 04/08/2022

Unit wouldnt go in to a spin or agitate. Removed the belt guard and found the belt was torn up and off the motor. Replaced belt and tested now unit is back up and running

We serviced a

GE WASHER TOP LOAD

Model WDRR2500K3WW

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/08/2022

"Is loud when agitating and spinning. Inner basket is loose. Seems like damage to inner tub, transmission appears ok. But motor is always squealing when agitating. Also the top frame support is bent (needs support kit) also control panel paint is wearing off and hard to read which cycle or where in the cycle wash is.Console panel wh42x10809 (NLA); motor wh20x10063; support kit wh49x20925; rods wh16x543 (need 4); inner tub wh45x10060 (NLA); saved tckt"

We serviced a

GE WASHER FRONT LOA

Model GFW510SCNWW

Near Minneapolis, Minnesota 55406

Nate

Job Details: 04/08/2022

Tripping breaker. Had to replace the inverter board with new board and jumper (service kit). Ran through a quick wash and runs great now without tripping breaker. Had to use air sled to pull out. ; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHE4AM12UC/03

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/08/2022

"Soap dispenser door not popping open, getting stuck, replaced soap dispenser, tested and now opens and dishwasher is working good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCC1

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/08/2022

"Water leaking. Put plumbers putty and reconnected water line, which fixed that leak. Replaced the drain line which had a big crack. Ran the dishwasher, no leaks now."

We serviced a

GE REFRIGERATOR

Model PFE28KYNEFS

Near Maple Grove, Minnesota 55369

Adam

Job Details: 04/08/2022

Adjusted hinges like the bulletin said to for warranty now the fresh food doors dont rub.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS24WSCB

Near Saint Paul, Minnesota 55104

Nate

Job Details: 04/08/2022

"Compressor hums but doesnt run. Installed new PR041 and it runs now, along with all fans. ; used 1 PR041 (COMPRESSOR RELAY) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model LDE7500ACW

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/08/2022

I installed a new belt and tested. The dryer is now fixed.

We serviced a

GE REFRIGERATOR

Model PFE28KYNDFS

Near Saint Michael, Minnesota 55376

Matt

Job Details: 04/08/2022

"Customer complaint is, INSTALL FZ DOOR- PART ON SITE- 3 parts freezer door & both fridge doors. I installed the freezer door and right FF door. I dont have enough time do the left FF side. We are going to need to reschedule. I need 3 hours to do the left door. Can you reschedule me 3 hours for my return trip. Also we need to change the number that we send the calls to this number (612)978-1819. I did not reschedule them because of needing 3 hours. ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Eagan, Minnesota 55123

Delton

Job Details: 04/08/2022

"Replaced UI touch PCB assembly, tested and all functions are working good.I have been here several times for multiple issues all within during 5 month period so Im not sure how our parts warranty works/labor of what customer has already paid. I didnt collect any more besides the trip charge and informed customer that if there was any dispute the office would call and work it out.(Customer didnt feel that they should pay more)"

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030UW

Near Minneapolis, Minnesota 55428

Adam

Job Details: 04/08/2022

Unit was mounted really poorly. The whole thing is tipped forward so was leaking out the front. The fan motor is buzzing and needs to be replaced ordered DD82-01597A; schdld next appmnt for 4/15 FRI !

We serviced a

SAMSUNG DRYER- ELECTRIC

Model n/a

Near Minneapolis, Minnesota 55419

Adam

Job Details: 04/08/2022

Unit would hum but wouldnt spin. Found once disassembled the idler was seized. Replaced idler and also oiled and cleaned the rollers with no additional charge. Reassembled and tested unit and everything is working great. ; used 1 DE634A (PULLEY) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RFG296HDRS/XAA

Near Eagan, Minnesota 55123

Delton

Job Details: 04/08/2022

"Replaced part and added kit, tested and is draining and no longer leaking to bottom of fresh food. Refrigerator is working good."

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE59N6650SS/AA

Near Blaine, Minnesota 55449

Matt

Job Details: 04/08/2022

"Customer complaint, EC 21 OVEN TEMP NOT WORKING RIGHT. Inspected and tested. C-21 is a abnormally high temperature. I checked the temperature sensor, elements and they all tested good. Preheated oven and watched it cycle for over 30 minutes and it was cycling perfectly. Could be a relay on the board sticking, but is working perfectly now. Customer is just going to use as is and see what happens."

We serviced a

MAYTAG WASHER FRONT LOA

Model MFW9700SQ0

Near Saint Paul, Minnesota 55128

Nate

Job Details: 04/08/2022

Washer isnt spinning. Inner tub is completely detached from outer tub. Texted customer and let them know that its time for a new washer.

We serviced a

KITCHENAID DISHWASHER

Model KUDI01FLSS3

Near Stillwater, Minnesota 55082

Nate

Job Details: 04/08/2022

"Dishwasher leaking and dead. Control pad lights up and responds but start button doesnt do anything. Got water line to stop leaking, ordered a new control board for the user interface. 10% chance it needs a new control board which would have to be sent in and refurbished. Also ordered a linkage kit to replace a bad linkage for the hinges. Will use it to replace my truck stock linkage kit. ; ordrd 1 WP8530995 (Touch control)"

We serviced a

GE DRYER- GAS

Model GTDP490GD7WS

Near Anoka, Minnesota 55303

Matt

Job Details: 04/08/2022

"Customer complaint is, NO HEATING AT ALL. Inspected and tested. Disassembled dryer and found a big hole in the blower housing causing all the lent to go into the inside of the dryer. The lent caught on fire and melted wires and connectors. The dryer is in rough shape and should just be replaced."

We serviced a

AMANA DRYER- GAS

Model NGD4600YQ3

Near Elk River, Minnesota 55330

Matt

Job Details: 04/08/2022

"Customer complaint is, DRYER MADE A SQUEALING NOW ITS THUMPING. Inspected and tested. Found a screw in the front felt slide. Removed screw and vacuumed out inside of dryer and cleaned up the rollers. Tested dryer and it sounds great. Dryer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFXS24623S

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 04/08/2022

"Bad LG compressor . No cool. Needs sealed system repair. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSR/AA

Near Chaska, Minnesota 55318

Adam

Job Details: 04/08/2022

Unit was unplugged on arrival put ice maker kit in. Let customer know it will take a while for the fridge to get back to regular temp.

We serviced a

MAYTAG MICROWAVE

Model MMV6190FZ1

Near Elk River, Minnesota 55330

Matt

Job Details: 04/08/2022

"Customer complaint is, FAN NOT WORKING AND LIGHT IS OUT. Inspected and tested. The bulb wasnt installed all the way, so its working now. I cant get the vent cover off to remove the control panel to test the blower fan because the cabinets are out to far. Microwave is a convection microwave. Customer is going to think about what he wants to do with it. If he wants us to repair it, I will need to go back with a second guy or they will need to remove it themselves so I can diagnose it."

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA

Near Elk River, Minnesota 55330

Matt

Job Details: 04/08/2022

"Customer complaint is, REFRIGERATOR TEMPERATURE SWINGS WIDELY, FROM LOW 30S TO HIGH 40S AND BACK AGAIN. Inspected and tested. Temperatures were normal when I got here. Found the defrost drain was plugged and frozen solid and ice was on the floor of the freezer. Defrosted freezer and cleaned out drain. The evaporator was only frosted over about 60-70 percent after 20 minutes. Everything else tested good."

We serviced a

GE RANGE- GAS

Model P2S930YP1FS

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/08/2022

I installed the new control board and tested the range it is now fixed. GE supplied part. The range would not connect to my n?vi I dont know what was up.

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Albertville, Minnesota 55301

Matt

Job Details: 04/08/2022

"Customer complaint is, NOT DISPENSING WATER. Inspected and tested. Found the water line was frozen inside the door. Installed water dispenser heater kit and tested. Water is working great. Refrigerator is now fixed. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Hopkins, Minnesota 55305

Adam

Job Details: 04/06/2022

Unit would no matter what once you try to start it would have all the lights flash. Also on the newfi saying error to CSM control board. And if wont clear replace the control board. Also noted about the heater if not working could be part of the problem but under test heater was getting hot. order control board WD21X25992; states that autho needed

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 04/06/2022

The dishwasher would fill with water but the wash motor did not come on. I tapped the motor and got to start running. I put into a diagnostic test and let run the cycles. I cleaned the screens. Its working good now.

We serviced a

LG WASHER FRONT LOA

Model WM0642HW

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/06/2022

"Replaced door boot, tested and no leaks. Washer is working good."

We serviced a

SAMSUNG DRYER- GAS

Model DV8J7700GW/A2

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/06/2022

Found that the dryer had fabric softener sheet stuck in blower wheel and blocking fins and lint build up on that causing dryer to shake loudly. Cleaned out lint inside dryer. Tested and dryer now is heating and tumbling quietly. Dryer is working good.

We serviced a

GE RANGE- ELECTRIC

Model JBS60DK6BB

Near Bloomington, Minnesota 55420

Nate

Job Details: 04/06/2022

Cooktop and two burners broken. Replaced all three parts. All works great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF3

Near Apple Valley, Minnesota 55124

Nate

Job Details: 04/06/2022

"Gave the shelf to customer per DW, but I need the lower right shelf that has the plastic side rails.; saved tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2301HW

Near Minneapolis, Minnesota 55417

Nate

Job Details: 04/06/2022

"Spring came off outside of boot. Reseated it, on there nice and snug now."

We serviced a

FRIGIDAIRE DRYER- GAS

Model FGR231AS4

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/06/2022

Running loud. Last visit I replaced a number of parts including the blower wheel. Today I replaced the seal on the bulkhead. Runs quiet and heats great now.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTSS01

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/06/2022

The refrigerator stops and starts every 5 to 10 seconds. Without the fan continually running by the condenser its really hot underneath. There is a service bulletin for the main control board so I installed the new one and its running great now.

We serviced a

GE WASHER FRONT LOA

Model GFQ14ESSN0WW

Near St. Louis Park, Minnesota 55416

Nate

Job Details: 04/06/2022

"Was banging loud during a spin cycle. Took off back panel, top panel, checked tub, nothing loose. Called GE tech support. They said to find whats making noise and replace the part. I did find that the back panel was loose. Top screw stripped out. Replaced with a bigger screw. Also put a little felt padding between back metal panel edges so its not metal on metal. Put 5 towels in there and ran on a regular cycle and then a spin cycle. 07687745 case number for GE. Also found that the back left corner of the lid isnt totally tight, but no way to tighten it. If water lines are underneath the lid touching it, in spin cycle then the vibration of the lines causes the lid to rattle. Showed customer they will want to put a little piece of white duct tape on back left side to make sure lid is nice and secure to casing. Also showed how depending on where the hoses are they can vibrate against the case."

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RBD305PDS12

Near Andover, Minnesota 55304

Matt

Job Details: 04/06/2022

"Customer complaint is, ELECTRONICS WENT OUT. Inspected and tested. Everything was working perfectly for me when I tested it. With what the customer explained that its doing, Im confident its the board. Board is NLA. Quoted custometo remove board and send in to be refurbished. Customer approved repairs. I pulled the board out to send in. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEU/XAA

Near Ham Lake, Minnesota 55304

Matt

Job Details: 04/06/2022

"Customer complaint is, NOT WORKING. Inspected and tested. Found the motor has failed. Also going to need a new idler pulley. Installed new motor and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"

We serviced a

GE MICROWAVE

Model SCA1001HSS02

Near Blaine, Minnesota 55449

Matt

Job Details: 04/06/2022

"Customer complaint is, STARTING TO ARC AND SPARK AND BURNT SMELL. Inspected and found the wave guide cover is burnt and magnetron is fried. Needs a new magnetron and cover. Also the bulb on the inside is burnt out. Im not sure if its covered. Dana can you see if the bulb is covered. Im ordering all 3 parts. This microwave is a convection microwave. . ; ordrd 1 WB06X10311 (Wave guide cover) and 1 WB26X26221 (Magnetron) and 1 WB25X10019 (Bulb), states that autho needed"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF218ANW/XAA

Near Mounds View, Minnesota 55112

Matt

Job Details: 04/06/2022

"Customer complaint is, 5R OR SR ERROR CODE. Found a Sr error. The control board is failing. "

We serviced a

GE RANGE- ELECTRIC

Model JB645RK6SS

Near Minneapolis, Minnesota 55443

Matt

Job Details: 04/06/2022

"Customer complaint is, THE TOP IS BROKEN. Installed new glass top and tested. Range is now fixed."

We serviced a

GE RANGE- ELECTRIC

Model JB735SP1SS

Near Maple Grove, Minnesota 55369

Matt

Job Details: 04/06/2022

"Customer complaint is, BIG BURNER IS TOO HOT. OVEN TEMP ADJUSTMENT COOKING HOTTER THEN SET TEMP. BEEP TOO LOW. Inspected and tested. Right front burner only works on high. Found the infinite switch has failed. Installed new switch and tested. Burner is working great. Tested oven and temperatures were cycling at 370F. Recalibrated oven -10. The timer sound is either off or on."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW5550XW3

Near Minneapolis, Minnesota 55422

Nate

Job Details: 04/06/2022

"Leaking water from gearcase/transmission. Quoted owner for that, along with the splutch, belt, washplate and actuator. Lots of oil leaking from gearcase and it has damaged other parts. Owner will buy a new washer."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model dv45h7000ew/a2

Near Richfield, Minnesota 55423

Delton

Job Details: 04/06/2022

No power being sent to motor. All fuses and high limit ohm out good. Power goes to board but never hear relay click on board. Also door switch plastic tab broke and not secure. Needs control board dc92-01626b; door switch dc64-00828b; saved tckt

We serviced a

GE WASHER TOP LOAD

Model GTW525ACP0WB

Near Minneapolis, Minnesota 55435

Delton

Job Details: 04/06/2022

Checked system using newfi and no errors. I checked sensor fill to what machine says and it matched with the amount of water inside washer. I recommended using high or max fill and explained that auto will use the least amount of water. I showed customer in the documentation that it states to use deep fill to address low fill levels.Washer is working good as Im here. There two washers and i compared fill levels on same settings on both washer and was equal. I showed that to customer that washer is working good.

We serviced a

GE REFRIGERATOR

Model GNE25JMKPFES

Near Minneapolis, Minnesota 55437

Delton

Job Details: 04/06/2022

"Customer said making loud buzzing noise. Found that the evaporator is frosted over but when i go into newfi and test the heater it comes on and starting to defrost. When i check history of defrost cycle it shows that there is 4-5 day gap before the heater will turn on for 25 minutes. Then will be off for 2 days then on again for 25 minutes. So there is not a constant cycle that Im seeing which then caused the evaporator to ice over and evaporator fan blade hitting ice build up being noisy.Since all functions appear to be working when in newfi test mode Im guessing the control board is bad, not automatically going into defrost mode? Needs new control board; saved tckt"

We serviced a

LG RANGE- GAS

Model LDG4315ST/00

Near Osseo, Minnesota 55311

Matt

Job Details: 04/06/2022

"Customer complaint is, DOUBLE OVEN- THINKS ITS THERMAL COUPLER- WONT SEND ON GAS TO OVEN- COOK TOP WORKS OK. Inspected and tested. Found that both ovens bake ignitors are cracked and have failed. Also the upper ovens burner tube and bottom insulator are cracked and split. Installed 2 ignitors, burner tube and insulator and tested. Oven is now fixed. ; used 2 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE DISHWASHER

Model GLD6560L00SS

Near Osseo, Minnesota 55311

Phillip

Job Details: 04/06/2022

The soap dispenser opens every time for me with nothing in it. I advised the customer to use power and not the tablet. The display screen blinks in and out. The middle and upper spray arm are full of stuff and thats keeping them from spinning. Im sure what will be covered. Please see whats covered and contact the owner for approval. Display screen WD21X10249Middle spray arm WD22X10046Upper spray arm WD22X10045; states that autho needed

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS65KS9

Near Prior Lake, Minnesota 55372

Adam

Job Details: 04/06/2022

Customers complaint is Fresh food section is warm. Removed the cover on the damper and found it was closed. Removed the damper and noticed the fan was operating good. Put unit in diagnostic mode and found the damper wouldnt open or close. Replaced the damper went through test mode and everything is working properly

We serviced a

BOSCH DISHWASHER

Model SHSM63W55N

Near Shakopee, Minnesota 55379

Adam

Job Details: 04/06/2022

Unit was tipping forward. One of the brackets where tweaked and came loose and the other one customer didnt have. Installed the one I had to make it so it doesnt tip over and leveled the unit also. Now unit doesnt tip over ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG WASHER FRONT LOA

Model WM3370HWA

Near Minnetonka, Minnesota 55345

Adam

Job Details: 04/06/2022

Unit wouldnt go in to spin cycle would give a LE error code. Found in diagnostic that the hall sensor was bad. Replaced sensor and everything was running properly now. Did clean out the drain trap. Customer has never done it and asked if I would do it. There was a small build up of dog hair but the drain pump still was pumping good. No additional charge for cleaning of trap. ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Excelsior, Minnesota 55331

Adam

Job Details: 04/06/2022

Unit was giving a error code for the main board fail. This happened after a transformer blow on 4/3/22. Everything else on the unit is in great condition a good chance that the transformer blowing caused this issue especially because everything was running just fine before. After replacing board went through test mode and check error codes everything is running great and no error codes

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW75HEFW0

Near Excelsior, Minnesota 55331

Adam

Job Details: 04/06/2022

Used control from last diagnosis now unit is running through complete cycle

We serviced a

BROAN VENT HOOD

Model QP230SS

Near Savage, Minnesota 55378

Delton

Job Details: 04/06/2022

Found that power is going to board but when pushing UI buttons nothing responds. Control board is bad. Possible that UI is bad well but pretty sure its control board. Both parts show not in stock. If you can find control board order that and only quote him for control board.Control board 97018254; UI 97018246; saved tckt