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Service History 338

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed October 27, 2025 to October 28, 2025

LG WasherOct 27, 2025Minneapolis, MNTechnician: Bunbob

Model WM3670HWA

Unable to locate soapy leak, advised customer on proper detergent use.

“Bunbob was great. He worked hard to try and find the source of our washing machine leak. He was very honest and forthcoming about his approach and findings. He seems to take great pride in his work really went above and beyond to ensure that we were satisfied customers. Would gladly recommend him in the future.”

Shaun G.
Frigidaire RefrigeratorOct 27, 2025Woodbury, MNTechnician: Michael

Model FRSS2623ASM

Reinstalled freezer fan correctly after prior misalignment, verified quiet operation.

Frigidaire RefrigeratorOct 28, 2025Lakeville, MNTechnician: Bunbob

Model FRSS26L3AFE

Turned on ice maker and leveled refrigerator doors, verified operation.

“I bought a new refrigerator/freezer, and the following day, realized that the freezer wasn’t producing ice. I called Frigidaire, who scheduled an appointment for the next day. The repairman was Bunbob from Omega Force, who initially came out just to show me a switch that needed to be turned on, for the freezer to start making ice. Once he showed me the switch, he noticed that one door was higher than the other (very noticeable). He stayed until he got the doors to line up perfectly, and explained everything he did to complete the job. He was very personable, informative, and respectful! I will definitely keep Bunbob in mind if/when I need a repairman for any other appliance that needs repair. Thanks!!”

Lana L.
GE DishwasherOct 28, 2025Minneapolis, MN

Model GDT635HSM6SS

Replaced motor and pump assembly, tested, dishwasher operating normally.

“Excellent CSR to order service and excellent technician and turnaround time”

Patrick D.
Whirlpool DishwasherOct 28, 2025Saint Paul, MNTechnician: Eric

Model WDT720PADM1

Ran dishwasher in diagnostic mode; no stored or new error codes, heater working and generating heat, unit operating properly.

“Eric came for annual maintenance of our furnace. He was courteous, efficient and honest about the condition of the unit.”

Carla K.
GE DryerOct 28, 2025Bethel, MNTechnician: Collin

Model PFD87GSPV0RS

Uninstalled door, switched bracket, verified repair, unit working great.

“Colin was awesome, efficient and friendly, great customer service. Thanks!”

Lisa W.
LG RefrigeratorOct 28, 2025Chaska, MNTechnician: Jacob

Model LRFLC2706S.ASTCNA0

Replaced faulty evap fan grille with new grille and fan, discovered failing compressor, replaced compressor and filter drier, pressure tested, vacuumed, recharged, verified cooling.

“Jacob was phenomenal. He was thorough, professional, explained clearly what he was doing, replaced the parts he said he would. He even went the extra step of anticipating an additional part. Great service! Great Communication! I give Jacob my highest regard. Thank you.”

Bob L.
Samsung RefrigeratorOct 28, 2025Chaska, MNTechnician: Jacob

Model RF22R7351SR/AA01

Cleared ice blockage from ice maker fill tube, replaced ice maker, tested, recommended new filter, unit dispensing ice properly.

Amana Wall OvenOct 28, 2025Marine on St. Croix, MNTechnician: Lucas

Model AEW4630DDS

Replaced cooling fan, verified quieter operation, preheat successful.

“Best service ever”

Colleen K.
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