We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Champlin, Minnesota 55316
Phillip
Job Details:
12/09/2022
The customer complaint is clothes rubbing against the tub cover. The customer had put in some small dog beds and filled the washer on a large load. The beds floated to the top and rubbed on the cover. Im ordering the cover. I advised the customer to use the auto fill so its not adding so much water. ; ordrd 1 203968 (Tub cover)
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Waconia, Minnesota 55387
Adam
Job Details:
12/09/2022
Customer said unit wont start time will never start to countdown. Drain pump will kick in then will spin for the time then will pop breaker. Was getting a tc1 code which is the thermistor. Removed cover and found broken wires for the thermistor and ground. Repaired those started unit no code now but still popped the break. Looked again and found the red wire for the hall sensor was popped out. I cant repair that wire and needs a harness. Ordered DC93-00580B from Marcone ; ordrng 1 DC93-00580B (Harness)
We serviced a
MAYTAG WASHER
Model n/a
Near Sartell, Minnesota 56377
Seth
Job Details:
12/09/2022
seth stated needs a tub job and cntrl
We serviced a
UNKNOWN DISHWASHER
Model MDB5601AWQ
Near St. Louis Park, Minnesota 55426
Phillip
Job Details:
12/09/2022
The customer was not home and the tenant had to goto work. Rescheduling for Monday. ; schdld next appmnt for 12/12 MON !
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Waconia, Minnesota 55387
Adam
Job Details:
12/09/2022
Customers complaint unit not draining. Was sent new drain hose and pump. Installed parts now unit is working properly for the drain. Customer also said they have had unit just randomly shut off mid cycle then was able to start it and run. Sounds like the control board might be having a issue but unit was working properly for me. Install drain pump and hose they sent to customer
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/AA
Near Hopkins, Minnesota 55343
Phillip
Job Details:
12/09/2022
"The customer complaint was water is leaking down the back and into the crispers. I verified the heater is working. I quoted for the temp sensor and drain kit. I replaced the sensor and the drain heater. I adjusted the drain troff. I pulled the unit out and replaced the drain tubes. I set temps to 0 and 38 . I advised the customer to leave the energy saver off. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE), and 1 DA32-10104N (SENSOR ASSM - DEFROST) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Rogers, Minnesota 55374
Adam
Job Details:
12/09/2022
Unit was making loud noise when running. Disassembled the front of unit and didnt really find any thing. One roller was a little stiff. Removed the back to get to the blower wheel and found a handful of screws and random stuff. Cleared it all and once reassembled unit was working properly
We serviced a
BOSCH DISHWASHER
Model SHX36L05UC/18
Near Minneapolis, Minnesota 55422
Nate
Job Details:
12/09/2022
Replaced leaky water line and bad valve. Runs great now. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Richfield, Minnesota 55423
Delton
Job Details:
12/09/2022
Found that the high limit is open and wont start motor. High limit is open due to thermistor is out of range. Customer approved estimate. Replaced both thermistor and thermostat. Cleaned out inside dryer of lots of hair. Tested with vent disconnected and dryer is cycling heat normally and working good. I attached vent and vent is clogged. Heat spikes high. Dryer vent will need to be cleaned before dryer will work efficiently. It goes up through the roof.I could not get ahold of customer again to collect payment and to let him know that dryer vent will need to be cleaned. Office: please contact customer to collect payment and to let him know that vent will need to be cleaned.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Plymouth, Minnesota 55446
Phillip
Job Details:
12/09/2022
The customer complaint was the dryer does not start and it gives the thermistor error. I pulled the thermistor out and tested it. The ranting was a little higher than the new one. Since this is the second time its failed for the same reason I replaced the thermistor sensor and main board. The dryer is working. I tested the air flow and the air flow is not great. I advised the customer to have the dryer duct cleaned.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO226NUFA
Near Medina, Minnesota 55340
Phillip
Job Details:
12/09/2022
The customer complaint was the microwave is tripping the breaker when they open or close the door. Last visit I found the monitor switch was bad. I replaced the monitor switch and it was working good. Today I found all the switches tested good but a tab was broken on primary switch bracket. I replaced the switch bracket that was sent and all 3 switches. Soon as I put the bracket in place one of the clips holding the primary switch broke. I added a screw with nut to hold the switch in place. I tried it several times and its working good. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near Eagan, Minnesota 55122
Delton
Job Details:
12/09/2022
"Water filter housing had broken plastic tab inside and filter wouldnt line up to lock into place. Replaced filter housing, tested and water filter locks into place and water dispenses and ice maker cycles and fills. Refrigerator is working good."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DTI7
Near Minneapolis, Minnesota 55426
Adam
Job Details:
12/08/2022
Installed new rotor. Old rotor propeller was stripped and falling apart. I added a photo to show the damage. Drain unit multiple times to make sure it was working. Had customer try it also so they knew it was working properly. Was probably damaged from all the small pieces of the seal that was replaced
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Hopkins, Minnesota 55305
Adam
Job Details:
12/08/2022
Found right away the back left spring came unhooked. Was able rehook it then test it. Agitate was working ok but the spin was extremely loud and unit is shaking badly. Unit will need a gearcase for sure. The tub ring is shredded from falling when the spring came lose. So need the tub ring. The drain pump is making louder then normal noise my guess is plastic is in there from the tub ring but Its still draining ok. Im sure the gearcase has been a problem for a while and has gotten worse and worse. The tub has some scraps but I think its fine. Added a photo of the quote. Please get approval for repair. If they dont approve repair we need to still charge them the trip charge that we havent collected yet. Part numbers WPW10215107 Tub ringW11454741 gearcaseWPW10276397 drain pump; saved tckt
We serviced a
GE DISHWASHER
Model GDT530PSD2SS
Near Chaska, Minnesota 55318
Adam
Job Details:
12/08/2022
Customers complaint is unit not heating to dry. Hooked up SmartHQ to test the heater and look at error code. Was 3 codes for the thermistor and not reaching temps. Put it in to heat test and heater never kicked on. Ohms out the heater and was at 17ohms. Heater is good. Wasnt getting power to the heater. Found was getting power to the thermal cut of but not out of it. Needs a new thermal fuse. Also notice it was leaking from the side of the tub where the water goes in. At this point the customer is going to replace the unit
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Chanhassen, Minnesota 55317
Adam
Job Details:
12/08/2022
Customers complaint temps are high and display is dim. Took average at 350 and after 4 highs and 4 lows it averaged at 345. Let customer know right now unit is averaging great. The display issue would need a new display board to fix just that issue. Let customer know maybe test baking a few more times and try convection also. She is going to Test it and let us know. Quoted 541 additional to the trip charge for part and laborW10909684 display board
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF5A
Near Eden Prairie, Minnesota 55346
Adam
Job Details:
12/08/2022
Fridge isnt dispensing ice. Found that the flap opens but the motor never runs. The water dispenser works fine also. Unit will need a new ice auger motor part number 242221501. Quoted customer blue book and rescheduled ; schdld next appmnt for 12/16 FRI !
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Minneapolis, Minnesota 55441
Phillip
Job Details:
12/08/2022
The customer said the microwave went dead. They think it had something to do with the door. I verified there was some slop with the door and the monitor switch was sticky. I replaced all the parts from the door kit that was sent. The 20 amp fuse was popped. I replaced the fuse. I tested the microwave and its working great. I noticed that after I set the clock it was telling me to set the clock again when I would open the door. If I open the door all the way the door loose power. I tried to clean the cable and reinsert it but its still loosing power. Unfortunately now it will need the door assembly 5304503310. ; used 1 MICRO2 (20 AMP FUSE) from stock
We serviced a
LG DRYER
Model DLG3401W
Near Minneapolis, Minnesota 55411
Phillip
Job Details:
12/08/2022
"Customer complaint was the dryer does not start when start is pressed. I move the dryer drum by hand in the belt did not feel broken. I pulled the unit out took the dryer off of the washer and disassembled the dryer. After testing I found the fuse on the blower housing was bad. I gave the customer a quote for replacing the part and I replaced the blower fuse. I put everything back together and now the dryer runs. I did an airflow test and the airflow was OK but not great. I gave the customer a quote for cleaning the dryer vent duct. I cleaned the dryer vent from the outside. The airflow is better, but because of the Situation of the dryer duct run the air flow will never be perfect. I advise the customer to have the dryer duct clean yearly."
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near Minneapolis, Minnesota 55410
Nate
Job Details:
12/08/2022
Squealing idler pully. Replaced pully and vacuumed lint out and oiled rollers. Runs great now. ; used 1 DE634A (PULLEY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB3
Near Minneapolis, Minnesota 55420
Nate
Job Details:
12/08/2022
Not circulating water. Has a bad main wash motor. We are replacing the sump assembly. WPW10605057. Ordered from Dey. See attached photo for quote. ; ordrd 1 WPW10605057 (Sump assembly)
We serviced a
WOLF++ RANGE
Model DF486G
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
12/08/2022
"Top burners holes were dirty causing inconsistent flames. Cleaned burners, tested and all flames are even."
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Saint Paul, Minnesota 55104
Nate
Job Details:
12/08/2022
Washer smells like burning and not spinning. Found the tub gasket ground up. The rear bearing is detaching and grinding.
We serviced a
KENMORE MICROWAVE
Model 721.8503911
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
12/08/2022
The customer complaint was the door is cracked on the front of it and the inner part of the door is separating. The 2 halves of the door are coming apart. The clips on the outer side of the door are broken. The whole door would need to be replaced. The door is no longer available and the cost of the door would be as much or more as a new microwave.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Otsego, Minnesota 55330
Matt
Job Details:
12/08/2022
"Customer complaint is, WATER DISP & ICE MAKER DONT WORK. Inspected and tested. Found the water line in the door is frozen and the ice maker is not even plugged in. The ice maker connector and the one on the auger assembly are messed up so you cant plug them in. I defrosted the water line in the door, and now the water is dispensing, but is spraying out goofy and making a mess. Customer is just going to use as is for now and probably replace it at some point."
We serviced a
SAMSUNG DRYER
Model DV400GWHDWR/AA
Near Big Lake, Minnesota 55309
Matt
Job Details:
12/08/2022
"Customer complaint is, TERRIBLE LOUD GRINDING NOISE. Inspected and tested. Found the blower wheel was packed full of lint. Cleaned out blower and housing and tested. Dryer is working great. Dryer is now fixed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Elk River, Minnesota 55330
Matt
Job Details:
12/08/2022
"Customer complaint is, WHITE RESIDUE ON THEM AND HAVE TO RERUN THE RINSE CYCLE. Inspected and tested. Started washer on a deep water wash cycle and watched it fill and agitate for a while and didnt see any residue in the water. Washer is operating normal. Advised customer to run a cleaner through the washer a couple times and maybe try a different soap."
We serviced a
KENMORE REFRIGERATOR
Model 106.532062
Near Rice, Minnesota 56367
Seth
Job Details:
12/08/2022
Micro computer is sending varying volts of electricity to the compressor. I put a hard start device on it and it would start and even tried to wire in one but the compressor would not run consistently because the micro computer is bad. The microcomputer is no longer made I asked the customer if we could search for that part but they declined repair. it would need a hard start and a microcomputer.
We serviced a
WHIRLPOOL DRYER
Model LEQ9857LW0
Near Elk River, Minnesota 55330
Matt
Job Details:
12/08/2022
"Customer complaint is, CLOTHES ARE STILL DAMP AFTER THE DRY CYCLE. Inspected and tested. Found the dryer was quick cycling. The dryer is pushed back to far bending the vent causing it to not vent properly. I showed this to the customer. I pulled the dryer out and now the heat is cycling perfectly between 220F and 115F. Advised customer to have the vent cleaned and replace the vent behind the dryer."
We serviced a
BOSCH DISHWASHER
Model SHX7PT55UC/02
Near Roseville, Minnesota 55113
Nate
Job Details:
12/08/2022
"Dishwasher had main control replaced. Hasnt been running great since. Was stopping at 25 minutes, you would have to open door, press start and then it would continue through. Last couple weeks its been stopping at 25, goes dead, you have to wait 2 hours, then can start it over again. I put it into service mode. Ran it through all 25 tests. Quoted for heat pump and springs. Heat pump keeps killing it. Water only 130 degrees in dishwasher."
We serviced a
LG WASHER
Model WT7300CW
Near Fridley, Minnesota 55421
Nate
Job Details:
12/08/2022
"Not draining. I sucked 20 gallons of water out and took apart drain pump. The impeller on the pump is broken off, and a metal collar stop was stuck in pump. Quoted for new pump. Ordered from Dey. Coming back Monday to install. See attached quote. ; ordrd 1 AHA75673401 (Drain pump)"
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Eden Prairie, Minnesota 55346
Adam
Job Details:
12/08/2022
"Unit has frost build up on the back evaporator in the fridge. Unit has notorious Samsung frost on the back evaporator. The model and serial number have been ripped off. Looks like this need the drain and heater kit. There are cracks on the back of the fridge liner. Cant see any other cracks. Also the evap cover isnt sitting flush where the crack is. Quoted customer blue book for kit but let him know we will contact him about the cracks. ; snapped 7 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model LGR4634PQ0
Near Minneapolis, Minnesota 55418
Nate
Job Details:
12/08/2022
Not heating. Found a ton of lint and hair built up in the bulkhead and dryer. Vacuumed out dryer and replaced blown fuse. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.5113921
Near Ramsey, Minnesota 55303
Matt
Job Details:
12/08/2022
"Customer complaint is, CHEMICAL SMELL. Inspected and tested. It kind of smells stale to me. FF compartment was 42F and freezer was -4. I removed the evaporator cover and inspected and turned the heater on and everything was normal. I cant find anything wrong with the refrigerator that would be causing a smell. Its probably some food somewhere thats causing it."
We serviced a
SAMSUNG RANGE
Model NX58K9500WG/AA
Near Rogers, Minnesota 55374
Matt
Job Details:
12/08/2022
"Customer complaint is, SMELLS GAS- BUYERS INSPECTOR- SAID IT EMITS HIGH LEVEL OF CO SAID FLAMES ARE ORANGE. Inspected and tested. All cooktop and bake and broil flames look good to me with occasional orange flame tips. Range is testing good. Im not finding any problems with this range that would cause high CO."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DWH1
Near St. Cloud, Minnesota 56304
Seth
Job Details:
12/08/2022
"Customers concern is the dishwasher leaks. Upon arrival and inspection I found the diverter motor seal was leaking. We talked about options and quoted both a sump assembly with diverter motor and the generic seal we carry. I installed the seal and watched for a leak. It did not leak, the dishwasher is now fixed.; used 1 M (DIVERTER SEAL) from stock"
We serviced a
FISHER PAYKEL++ DISHWASHER
Model dd603i
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
12/08/2022
Found that the countertop wood is soft wood so the screws strip out. And dishwasher becomes loose. I added the countertop bracket because they said that we didnt fix it last time. Dishwasher is now secure.DIshwasher filter was dirty causing poor draining. CUstomer had cleaned before i came filter and both drawers are draining and working good.; used 1 W10426979 (MOUNTING BRACKET) from stock
We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near St. Cloud, Minnesota 56301
Seth
Job Details:
12/08/2022
I installed a new bracket pad and glide. The dryer is now fixed.
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Burnsville, Minnesota 55337
Delton
Job Details:
12/08/2022
Tested with vent disconnected and dryer is cycling heat inside drum 180 degrees. I attach vent and it spikes to 245 degrees. The dryer vent is clogged and it runs though the roof. I showed and informed customer that vent will need to be cleaned and dryer will work fine. Dryer itself is working good. Customer will get vent cleaned.
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA
Near Minneapolis, Minnesota 55401
Nate
Job Details:
12/08/2022
"Stops 20 minutes in and gives OE error. Totally dry underneath. No leaks when running. Per Samsung, with no restrictions in drain, replace case brake. Attached quote. Additional labor per location downtown. Part DD82-01373A"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Minneapolis, Minnesota 55411
Nate
Job Details:
12/08/2022
"Dryer needs motor and blower WE17X24535, door switch and resister. ; saved tckt"
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2743BQ0
Near Saint Joseph, Minnesota 56374
Seth
Job Details:
12/08/2022
Dryer doesnt dry find arrival in inspection I saw the vent was only yielding 12 miles an hour outside. I clean the bulkhead and the duct. Its now been taking over 20 miles an hour. I watched a bunch of cycles machine recycling right at 230?F and kicking in at about 110?F the dryer is fixed. please call and collect our contact has Covid.
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Rogers, Minnesota 55374
Matt
Job Details:
12/08/2022
"Customer complaint is, LIGHTS UP AND IT WONT START, JUST CLICKS. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and vacuumed out bulkhead. Tested dryer and its cycling great between 210F and 135F and airflow on outside of house is 27mph. Dryer is now fixed. ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Apple Valley, Minnesota 55124
Delton
Job Details:
12/08/2022
Upon further inspection that customer said they would have squealing sounds during wash cycle. That motor bearings are going bad to cause the squealing. S
We serviced a
KENMORE LAUNDRY CENTER++
Model 41797802792
Near Eagan, Minnesota 55123
Delton
Job Details:
12/08/2022
"Found that the whoever was out last time either ripped off the tub glides or didnt put them on so there is a big gap. Also will order new bearing kit, belt, idler, glide seals. Rescheduling.; ordrd 1 137292700 (Belt) and 1 5304507499 (Idler arm) and 1 5303281153 (Bearing kit) and 1 5303283286 (Bottom glide) and 1 5303937139 (Top glide)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MG06
Near Inver Grove Heights, Minnesota 55076
Delton
Job Details:
12/08/2022
Found that the ice maker plastic mold is broke and hanging down. Ice maker needs to be replaced.; saved tckt
We serviced a
LG DRYER
Model DLG2241W
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
12/08/2022
The customer complaint was the dryer takes long to dry and the check filter light comes on every time. I advised the customer that the check filter light comes on every time the dryer is turned on. This is normal operation and the light goes off when the dryer is started. The dryer is heating up 200 and cycles good. The air flow outside was poor. I gave the customer the cost of cleaned the duct. I cleaned the dryer duct from the outside and then I cleaned it from the inside behind the dryer. I cleaned the lint housing and the sensor bars. The has a new lint screen.
We serviced a
BOSCH DISHWASHER
Model SHV45M03UC/50
Near Saint Paul, Minnesota 55105
Nate
Job Details:
12/08/2022
"Dishwasher was overflowing with water. Drain pump sounds horrible. Water valve continually fills dishwasher. Needs new drain pump and water valve. Not sure if any other leaks. Will install new valve and run it and see if it leaks anywhere else. If it does, I told them I will give new estimate based off of any other leaking parts. If no leaks, then Ill replace the drain pump too, and photo is attached with quote. . ; ordrd 1 00607335 (Water valve) and 1 00642239 (Drain pump)"
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Eagan, Minnesota 55123
Delton
Job Details:
12/08/2022
"Replaced hose kit, tested and no more leaks. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Farmington, Minnesota 55024
Delton
Job Details:
12/08/2022
No sound. I did factory reset and still no noise. I tapped on speaker and noise started working but then stopped again. Need to order console panel part# w11413567. .; saved tckt
We serviced a
THOR++ RANGE
Model LRG3601U
Near Saint Paul, Minnesota 55117
Delton
Job Details:
12/06/2022
"Found that the bake igniter is open and not glowing to turn on bake. Also customer says the temperature if set at 200 would reach 450. Based on that only thing would be the thermostat. So the parts I need are the thermostat and bake glow igniter. (Looks like thermostat was sent to Nate so itll need to be reordered for me)Please order Thermostat and bake igniter and schedule 2 hours for repair.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near South Saint Paul, Minnesota 55075
Delton
Job Details:
12/06/2022
"Found that ice maker mold is corroded and leaks causing ice dam and build up. Replaced ice maker, tested and ice maker cycles and fills and no leaks. Ice maker is working good.; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
SAMSUNG WASHER
Model WF337AAR/XAA
Near Minneapolis, Minnesota 55428
Phillip
Job Details:
12/06/2022
"Customer complaint is it worked for one cycle and now it does not drain and gave drain Fault code. Checked the drain pump for a loose wire connection. All the wires were fine. During the drain cycle I was not getting any voltage to the drain pump. I pulled on the control panel and all of a sudden the drain pump kicked in. The relay on the board is now shorting. The main board needs to be rebuilt. I pulled the board out and will send in for repair. Once I get the part back we will call the customer. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WALL OVEN++
Model GBD307PRS01
Near Minnetrista, Minnesota 55375
Adam
Job Details:
12/06/2022
We got the repaired board back and found the black trim is busted all the tabs are broken so It all falls apart. There isnt enough pieces to repair it. Ordering WP8302848 so we can wrap up this repair. Apologized to the customer for the inconvenience and told them never before have we had this issue with this company before for repair. ; ordrng 1 WP8302848 (Trim)
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Robbinsdale, Minnesota 55422
Phillip
Job Details:
12/06/2022
The customer complaint is the dishwasher gives the e15 leak fault and runs the drain pump. I pulled the dishwasher out and I found some water down in the bottom of the base. I dried up the water and ran the dishwasher. I let run for 30 minutes and made drain and fill 6 times. I never saw it leak from the bottom. I found the 2 back screws on the sump were loose. I tightened all 4 screws. I found water was leaking in the back from the water line connection. The connection was loose. I tighten the connection and now it does not leak. No other issues found today.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA
Near Edina, Minnesota 55435
Nate
Job Details:
12/06/2022
"Steamed out Icemaker assembly and installed new service kit which includes new Icemaker and control board.. ; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Minneapolis, Minnesota 55406
Nate
Job Details:
12/06/2022
"Customer smelled burning. One time and that was back in March. They havent used the dryer since. They said it took about 10 minutes for the smell to present itself. I ran it for 10, no burning smell just the smell of heat. I took the cover off and back panel off. No lint there or in the bulkhead. All super clean. Customer had already cleaned it but I wanted to confirm. Also, vent is clean going outside with good air flow. Explained to customer this is a normal heat smell."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minnetrista, Minnesota 55331
Adam
Job Details:
12/06/2022
Top rack rollers was busted. Removed top rack. Removed both side rollers/adjusters. Replaced with new roller/adjuster. Installed back into dishwasher and now unit is working properly. Installed W10712395 from trucks stock; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
KENMORE WASHER
Model 796.4116241
Near Monticello, Minnesota 55362
Matt
Job Details:
12/06/2022
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the outlet was dead. Plugged washer into a different outlet and washer is working great. Theres nothing wrong with the washer, just the outlet."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Elk River, Minnesota 55330
Matt
Job Details:
12/06/2022
"Customer complaint is, DRAIN ISSUES, IT WILL NOT DRAIN. Customer said that it goes through the cycle, but at the end its full of water. The hose underneath the sink has a high loop. Dishwasher had standing water in the sump when I got here. I canceled the dishwasher and it drained it out completely. I started a cycle and it washed and drained on its own. Dishwasher is testing and operating normal."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MS9
Near Cold Spring, Minnesota 56320
Seth
Job Details:
12/06/2022
Freezing everything in the fridge. The control board would not respond or go into test mode or forced defrost. I did a refrigeration test and it was good. I quoted a control board. They declined the repairs.
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Mendota Heights, Minnesota 55118
Delton
Job Details:
12/06/2022
Customer said dishwasher wont start beacause it doesnt see that door is shut but it wont happen all the time. As im here door shuts and dishwasher starts and recognizes that door is shut. I could not get it to fail. Tested and all other functions are working. Im not %100 what issue is but I can assume that it is the door latch as that is the only switch that tells dishwasher to advance once the switches are activated by the door. I checked door latch and wires are secure and is good.I made sure that dishwasher is mounted correctly so that tub cavity is not twisted and not hitting door latch. Only other thing i saw is that the touch panel is cracked above the power button but is touch pad is functioning fine.I explained to customer that since it working every time that i can guess its the switch but not full certain since its working good. I quoted customer blue book for door latch.Z
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522BRXU
Near Minneapolis, Minnesota 55412
Nate
Job Details:
12/06/2022
"Fridge has been running great since I was here last. We are going to hold off on repair. Checked with DW to see how long we have before we have to return the board and sensor. Customer will wait 3 weeks to see if its cooling fine with no f2 error. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Minneapolis, Minnesota 55444
Nate
Job Details:
12/06/2022
Not going into rinse and spin. I put it through full test mode 3 times. Each time I got a good deal of detergent suds building up in washer. Washer seems to think theres a lot of water in there after it drains. Theres also play between tubs. When in spin it shakes. Explained to customer about the rear bearing.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Champlin, Minnesota 55316
Nate
Job Details:
12/06/2022
Had a bad drain pump. Replaced pump. Runs much better now.
We serviced a
LG WASHER
Model WT5170HV
Near Chanhassen, Minnesota 55317
Adam
Job Details:
12/06/2022
Customers complaint unit making noise when agitate and spin. Went to test unit couldnt get unit to spin motor would spin but wouldnt spin basket. Tipped unit and found the clutch wasnt engaging. Tried to remove the rotor but could get it off. Tried many different ways but wont move. Starting to damage the other parts to remove; states that autho needed
We serviced a
GE DISHWASHER
Model PDW9980N00SS
Near St. Cloud, Minnesota 56301
Seth
Job Details:
12/06/2022
Door falls. The LH side link failed. I saw a pile of black brush material discharge from under the motor I spoke with the customer the dishwasher will be needing a motor(nla) as well as a link. Repair exceeds replacement value.
We serviced a
FRIGIDAIRE FREEZER
Model NOTAVAILABLE
Near Rice, Minnesota 56367
Seth
Job Details:
12/06/2022
Failed sealed system the evaporator was dripping wet only the first turn was frosted. They will work with an epa certified refrigeration company to repair.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE REFRIGERATOR
Model PFCF1NFXCBB
Near New Hope, Minnesota 55427
Phillip
Job Details:
12/06/2022
Customer complaint is nothing is cooling in either section. I pulled the refrigerator out and found the compressor Not running. I do get 120 V to the compressor inverter. I gave the customer a bluebook quote for the repair. Ordering the inverter and coming back tomorrow. ; schdld next appmnt for 12/7 WED !
We serviced a
LG RANGE
Model LRGL5825F/00
Near Excelsior, Minnesota 55331
Phillip
Job Details:
12/06/2022
The customer complaint was the bake was not working. I put it in bake and the ignitor was drawing less than 2.9 amps. I replied the bake ignitor. For some reason even when it draws 3.4 it still wasnt working. The bake valve tested good. It has 1.1 ohms. The gas is good. The top and broil work. I removed the gas pipes and blew through them. I hooked it all back up and now it works. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Elk River, Minnesota 55330
Matt
Job Details:
12/06/2022
"Customer complaint is, F09 E01 and door locked. Inspected and tested. Found the drain filter was plugged, cleaned out filter and tested. The pump is just humming, but not pumping out. The drain pump has failed. Quoted customer $352. to install new pump. Customer approved repair. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 WPW10605427 (DRAIN PUMP) from stock"
We serviced a
LG REFRIGERATOR
Model LDC22720SW/03
Near Burnsville, Minnesota 55337
Delton
Job Details:
12/06/2022
"Replaced evaporator cover and evaporator fan assembly. Tested and refrigerator is running quiet, cooling and working good."
We serviced a
FRIGIDAIRE RANGE
Model FGEF3032MFH
Near Eden Prairie, Minnesota 55346
Adam
Job Details:
12/06/2022
"Oven over heats. Oven will just continue to heat. Disassembled the back to get to the control board. Found that a capacitor had blown and melted a the board past repair. Quoted customer for a replacement and rescheduled customer. Order 316557260 board from Sundberg ; ordrd 1 316557260 (CONTROL BOARD - MAIN, RELAY, ETC.)"
We serviced a
SAMSUNG RANGE
Model NX58H9500WS/AA
Near Minneapolis, Minnesota 55438
Adam
Job Details:
12/06/2022
Customer is getting a strong smell when using oven. They are in a remodel right now and just had some staining done. Since then a smell has been. They called center point and the red flagged the oven because its burning to much carbon or something. Which is just the stain burning. The flames on the oven are good and dont have a strong smell but I do have a light chemical burn after 20 minutes. Which speaking with Phil who had this problem with his own remodel says it can last a few weeks even after you cant smell the stain.
We serviced a
GE MICROWAVE
Model JVM6175EF1ES
Near Apple Valley, Minnesota 55124
Delton
Job Details:
12/06/2022
Found that switch holder plastic is worn and latch is hitting microswitches in incorrect timing and caused shorted microswitches. Customer declined repair and look into replacement.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ-2
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
12/06/2022
"Customer complaint was the door actuator cams are stuck in the close position when the door is open so when the door closes it does not latch. I pulled the top and bottom cams to the open position and the microwave was working. If this issue continues, I gave the customer an estimate for the repair. I did create a estimate invoice."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakeville, Minnesota 55044
Delton
Job Details:
12/06/2022
"Found that the gearcase is bad, inner tub is loose and leaking transmission fluid underneath washer. Will need several parts to fix washer, will need to call into autho for approval. Schedule 2 hours for repair.Washplate W10902814; hub kit W10528947; Splutch kit W10721967; belt W11239857; actuator W10913953; gearcase W11454734; saved tckt"
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Lakeville, Minnesota 55044
Delton
Job Details:
12/06/2022
"Found that evaporator drain was clogged so would leak into bottom of freezer and leak onto floor. Cleaned out gunk inside drain tube, tested and now drains correctly. But also found that there is big rip along bottom of door freezer gasket. Ordering frezzer gasket and rescheduling.; ordrd 1 Wr14x36194 (Freezer door gasket)"
We serviced a
WHIRLPOOL DRYER
Model LGR8857EQ0
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
12/06/2022
The customer thought they may have lost a ring in the dryer somewhere. I tooled the dryer apart and found the ring laying in the bottom. I also found a lot of change and other jewelry. I cleaned out the dryer and vacuumed all the lint. The dryer duct was disconnected in the back. I hooked the duct back up and applied tape around the joint.
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Minneapolis, Minnesota 55449
Matt
Job Details:
12/06/2022
"Customer complaint is, LOCKED UP & CANT OPEN FRONT LOADER & BURNING SMELL? Inspected and tested. Found the main board is fried. Board is NLA. "
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DTI7
Near Minneapolis, Minnesota 55426
Adam
Job Details:
12/06/2022
Found the stator wasnt bad and the rotor was bad. The propeller was wrecked for the drain pump. Ordered the rotor. And rescheduled ; ordrd 1 524285P (ROTOR - IMPELLOR ASSM)
We serviced a
KENMORE WASHER
Model 110.2125211
Near Champlin, Minnesota 55316
Matt
Job Details:
12/06/2022
"Customer complaint is, PRESS START BUTTON & NOTHING HAPPENS. Inspected and tested. Found the board has failed. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Rogers, Minnesota 55374
Matt
Job Details:
12/06/2022
"Customer complaint is, EC F28. Inspected and tested. Found the MCU is fried. Waiting for part on order. ; schdld next appmnt for 12/9 FRI !"
We serviced a
LG DRYER
Model DLG4871W
Near Corcoran, Minnesota 55340
Phillip
Job Details:
12/06/2022
"The customer complaint was, when the dryer runs that smell gas and then get moisture on the windy. I started the dryer I could smell the exhaust from the gas. I looked behind the dryer and found the dryer duct was disconnected from the dryer. I hooked the duct back up. I took the dryer apart and inspected the rollers. All the rollers looked good. I oiled the roller shafts and the idler pulley. The dryer air flow is ok."
We serviced a
SAMSUNG DRYER
Model DVE54R7200V/A3
Near Avon, Minnesota 56310
Seth
Job Details:
12/06/2022
Drives loud when it tumbles. I found a buildup of lint in the fan blower. I clean the dryer and the vent and tested. I watch temperatures and seem to cycle between 200?F in 109?F. Its now fixed.
We serviced a
MAYTAG DRYER
Model Med8200fc1
Near Saint Michael, Minnesota 55376
Matt
Job Details:
12/06/2022
"Customer complaint is, DRYER IS SQUEALING LOUD WHEN RUNNING. Inspected and tested. Found the idler pulley was seized up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
WHIRLPOOL COOKTOP++
Model WCG51US0DS00
Near Loretto, Minnesota 55357
Phillip
Job Details:
12/06/2022
The customer complaint was that the burner igniters started to spark on there own. When I arrived the cooktop was unplugged. I plugged the cooktop back in and none of the igniters were sparking. I tried all the burners and they were working fine. I removed the top and inspected the switches. Today everything looked fine. If the issue comes back I recommend to replace the switch assembly and the spark module.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Elk River, Minnesota 55330
Matt
Job Details:
12/05/2022
"Customer complaint is, NOT FILLING UP ENOUGH WATER/VERY LITTLE WATER. Inspected and tested. Found its filling with the correct amount of water, its just plugged up in the sump. I cleaned out sump and tested. Its still not getting good water pressure. Needs a new circulation pump, lower spray arm and all three door seal/gaskets. Installed new circulation pump, lower spray arm, bottom door gasket and splash shield kit. I didnt need the door gasket. Also the supply line was leaking at the valve, so I installed a new supply line and elbow. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 w10685193 (ELBOW) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1715LBB
Near Minnetonka, Minnesota 55305
Adam
Job Details:
12/05/2022
"Customers complaint freezer getting hot then refreezing. Disassembled the back evap cover and found that some one has replaced the bimetal with some tiny none oe one and also the defrost timer must have been replaced because it calls for a 6hr and 21 min defrost and someone installed a 10hr and 30 min defrost. So that would cause this issue. Replaced parts with truck stock parts and now unit is working properly ; used 1 UET120 (DEFROST TIMER), and 1 WR50X60 (DEFROST LIMIT AND DEFROST EVAP0RATOR) from stock"
We serviced a
SAMSUNG DRYER
Model DVG45N5300W/A3
Near Blaine, Minnesota 55449
Matt
Job Details:
12/05/2022
"Customer complaint is, DONT STOP SPINNING. Inspected and tested. Found the motor relay is stuck on and the dryer tumbles when the door is shut. Needs a new board, part number DC92-01896G. Installed new board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHE43RL6UC/64
Near Minneapolis, Minnesota 55439
Adam
Job Details:
12/05/2022
Call Smurf complaint was unit not draining. Removed drain hose and ran unit and was draining but it was weak. Removed filter and found it had a bunch of scrap and some glass. Cleaned out the pump and filter sump area and now unit is draining properly.
We serviced a
WHIRLPOOL RANGE
Model RF365PXDQ0
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
12/05/2022
The customer said the bake element failed. When they tried to replace the bake element they found one of the wire terminals was broken off. I put on a new terminal and installed the bake element. The bake element is working great. No other issues found.
We serviced a
KENMORE DISHWASHER
Model 665.12833K310
Near Rogers, Minnesota 55374
Phillip
Job Details:
12/05/2022
The customer complaint was the touch pad does not respond. I verified the control was not locked. It would not go into diagnostics. None of the buttons respond. The start and cancel do not respond but all the lights are on. I disconnected the user interface panel cable and plugged it back in. Its still not working. It would most likely need a new touch pad user interface W10850139. I gave a rough estimate of 540-600 for all. They will think about it and then call us back.
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Rogers, Minnesota 55374
Phillip
Job Details:
12/05/2022
"The customer complaint was the dryer is loud and squeaks. I verified the dryer is making noise. I pulled the dryer apart and found the front glides are worn away. I replaced the glides and vacuum out the duct housing. The dryer sounds good now. ; used 2 WE1M1067 (GREEN GLIDE), and 1 WE1M1067 (GREEN GLIDE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Hanover, Minnesota 55341
Phillip
Job Details:
12/05/2022
Customer complaint was a Dishwasher fills with water but they cannot heat it wash the dishes. They said they dont hear the motor kick in. I started the dishwasher and the washer motor kicked in after filled but it was making abnormal sounds. I gave the customer a quote for the wash motor repair. I replaced the wash pump motor And put into diagnostics to reset any faults. Dishwasher is working perfectly. ; used 1 W11032770 (MOTOR/PUMP ASSM) from stock
We serviced a
KENMORE WALL OVEN++
Model 79048903000
Near Rosemount, Minnesota 55068
Delton
Job Details:
12/05/2022
Cut out new wave guide/Mylar. Tested and microwave is heating and no sparks. Microwave is working good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
12/05/2022
Installed sump from last diagnosis. Motor wasnt working. Installed the new sump assembly and motor is working great. I got a few drips of water right from the start in the right front corner. Found a bunch of debris under the door seal cleared out best I could and unit still leaks a small amount. Ran unit multiple times. Last 4 times running unit wasnt leaking. If it continues to leak will need new sealBottom seal W10909089
We serviced a
KENMORE RANGE
Model 790.7050201
Near Minneapolis, Minnesota 55448
Matt
Job Details:
12/05/2022
"Customer complaint is, NOT COOKING / NO HEAT, STOVE TOP WORKS JUST FINE. OVEN JUST WONT HEAT. Inspected and tested. Found the bake ignitor has failed.to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Minneapolis, Minnesota 55437
Adam
Job Details:
12/05/2022
Installed parts from last diagnosis and now unit is working properly. Installed WD21X25732 and WD21X31904
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Eden Prairie, Minnesota 55346
Adam
Job Details:
12/05/2022
Installed parts from last diagnosis. Tested unit multiple times. Unit is now working properly. W11394572 and W11394572 were installed.