Service History 343

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed November 5, 2025 to November 6, 2025

KitchenAid Garbage DisposalNov 5, 2025Eden Prairie, MNTechnician: Nate

Model KGCUSTOMER12RXX

Replaced garbage disposal; verified no leaks.

Samsung RefrigeratorNov 5, 2025Minnetonka, MNTechnician: Evan

Model RB195BSSW

Reconnected unplugged sensor; unit operating normally now.

“Evan was excellent. Always on time, great communication, very high level of competence.”
Eric J.

LG RefrigeratorNov 5, 2025Elk River, MNTechnician: Adam

Model LFXS26596S/01

Installed previously diagnosed parts; verified pressures and cooling.

“His service was outstanding!”
Marlene S.

Bosch DishwasherNov 5, 2025Saint Paul, MNTechnician: Collin

Model SHP65CM5N/25

Replaced broken container nut and gasket; tested for leaks; working great.

“Collin was extremely helpful. I feel extremely confident working with Omega for future appliance issues.”
Deacon E.

Bosch DishwasherNov 5, 2025Chanhassen, MNTechnician: Nate

Model SHP65CM5N/25

Power cycled new dishwasher; verified normal fill and wash.

“Nate was very professional, kind and knowledgeable.”
Diane G.

Frigidaire RefrigeratorNov 5, 2025Anoka, MNTechnician: James

Model GRSS2652AFA

Found frozen fill tube and shorted fill cup heater; replaced heater and gasket per service bulletin; ran and tested successfully.

“James did a great job in explaining what he was going to do for the repair work and I appreciate that. He was very thorough, patient with questions, and did a great job.”
Elizabeth A.

Frigidaire RefrigeratorNov 5, 2025Saint Paul, MNTechnician: Hyrum

Model GRMG2272CF02

Installed new ice maker fill tube and cleared residual water; tested, functioning properly though may refreeze.

“Hyrum is very polite, through & a great communicator.”
Jim B.

Thermador RefrigeratorNov 6, 2025Minneapolis, MNTechnician: Dakota

Model T36IB800SP/57

Removed FF door panel, applied Loctite to handle threads, and tightened; handle now secure.

“Dakota has been on site multiple times and always fixes the issue. He is friendly and very easy to work with. He is knowledgeable and always prompt for the appointment. We prefer him for maintenance calls to our company!”
Hga - T.

Kenmore RefrigeratorNov 6, 2025Maple Grove, MNTechnician: Nathan

Model 467934251

Identified buzzing sound caused by energized water valve with no supply connected; advised disconnecting valve.

“I was very pleased with the service from Nate. He was professional and friendly too. He explained how the cooling system in my refrigerator worked and possible issues. Then he diagnosed and resolved the problem.”
Barbara L.