Service History 323 - Omega Force Appliance Repair

We serviced a

KENMORE RANGE- GAS

Model 362.7556891

Near Rosemount, Minnesota 55068

Delton

Job Details: 03/16/2022

"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"

We serviced a

GE WASHER FRONT LOA

Model GFW850SSN1WW

Near Plymouth, Minnesota 55446

Phillip

Job Details: 03/16/2022

The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.

We serviced a

GE DISHWASHER

Model PDT785SYN5FS

Near Farmington, Minnesota 55024

Delton

Job Details: 03/16/2022

"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Plymouth, Minnesota 55447

Phillip

Job Details: 03/16/2022

The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.

We serviced a

GE RANGE- GAS

Model JGB660EP1ES

Near Rockford, Minnesota 55373

Phillip

Job Details: 03/16/2022

The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.

We serviced a

GE REFRIGERATOR

Model GFE27GMDDES

Near Chaska, Minnesota 55318

Adam

Job Details: 03/16/2022

The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

GE REFRIGERATOR

Model GFD28GYNFS

Near Chaska, Minnesota 55386

Adam

Job Details: 03/16/2022

Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)

We serviced a

GE REFRIGERATOR

Model GTE21GSHFSS

Near Monticello, Minnesota 55362

Seth

Job Details: 03/16/2022

FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS03

Near Cold Spring, Minnesota 56320

Seth

Job Details: 03/16/2022

Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Waconia, Minnesota 55387

Adam

Job Details: 03/16/2022

Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock

We serviced a

GE REFRIGERATOR

Model CZS22MP2NES1

Near Chanhassen, Minnesota 55317

Adam

Job Details: 03/16/2022

Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement

We serviced a

FRIGIDAIRE FREEZER

Model FFU11FK2AW3

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/15/2022

The universal fan has to much movement in the shaft. The shaft moves forward and the fan runs the back. Im ordering the oem part. ; ordrd 1 5304436055 (Fan moto)

We serviced a

GE REFRIGERATOR

Model PVD28BYNCFS

Near Clearwater, Minnesota 55320

Seth

Job Details: 03/15/2022

Freezer door not closing. This model had drawer closure mechanisms that needed to be reset. I reset them and tested. TB12-21 issue was resolved.

We serviced a

KENMORE DRYER- ELECTRIC

Model 11078832700

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 03/15/2022

Door wouldnt shut. Needed to replace the door latch. The hinges also were bad. I repaired and adjusted the hinges the best I could get and now its shutting good and not putting to much pressure on the door it self; used 1 279570 (LATCH KIT) from stock

We serviced a

GE REFRIGERATOR

Model GSS23GYPECFS

Near Monticello, Minnesota 55362

Seth

Job Details: 03/15/2022

Ordered touchup paint for the new appliance through the manufacturer.

We serviced a

GE DRYER- GAS

Model GTD33GASK0WW

Near Big Lake, Minnesota 55309

Seth

Job Details: 03/15/2022

Wont heat. I checked the dryer and found the ignitor was not glowing but power was present. Parts on order.; ordrd 1 WE4X448 (Flame detector) and 1 WE04X25996 (Ignitor)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DWO

Near St. Cloud, Minnesota 56303

Seth

Job Details: 03/15/2022

"Loud during agitating, motor is bad for sure it makes noise when you spin it by hand with the belt off. There is another noise I believe is in the gearbox but I cannot duplicate or hear it with the motor noise. W11283592 - back ordered please source. W10721967 - May fix the gearbox noise but Im not confident, I think its in the agitation gear set, spin is quiet.; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Sartell, Minnesota 56377

Seth

Job Details: 03/15/2022

"Not starting and leaking. Parts needed 807545704 - user interface with membrane back-ordered no on hands at Frigidaire, 5304514670 - main board back-ordered no on hands at Frigidaire. Please source parts or submit to autho. Unit will need to be uninstalled as they unplugged it from the wall behind it.; saved tckt , states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEMMWW00

Near Minneapolis, Minnesota 55405

Nate

Job Details: 03/15/2022

"Not cooling in fresh food section. Has a bad evaporator fan. Ordered new one, coming back Thursday to install. ; ordrd 1 WP2315539 (Evaporator fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVQ01

Near Minneapolis, Minnesota 55417

Nate

Job Details: 03/15/2022

Water line froze up a little again. Used steamer to get water flowing again. Also recommended customer leave little dispenser light on too. Works great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/15/2022

"Iced up behind evaporator cover. Ended up finding a bad fuse, which didnt allow heater to come on. Replaced thermistor, installed drainage kit. Needs new fuse though. Im coming back Thursday to install that. Will charge same amount as quoted.; schdld next appmnt for 3/17 THU !"

We serviced a

GE MICROWAVE

Model JVM3160RF3SS

Near Minneapolis, Minnesota 55426

Nate

Job Details: 03/15/2022

"The microwave died when the customer opened the door while it was running. Microswitches were due for a replacement, and fuse blew. Replaced all, runs and heats great now.; used 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT1101CW/00

Near Rosemount, Minnesota 55068

Delton

Job Details: 03/15/2022

"Found that previous company replaced tub to drain pump hose and it popped off. I showed customer and explained that strong clamp had to be used because from the manufacture its glued in place as well as the spring clamp. Customer approved estimate. Added new tightened clamps, tested and no leaks. Washer is working good.; used 2 CLAMP (43263 1.75 CLAMP) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX700XL2

Near Lakeville, Minnesota 55044

Delton

Job Details: 03/15/2022

"Found that the washer is getting bracket speed fault. Actuator is bad. Replaced actuator, tested and washer completes diagnosis and no errors. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model MAV6300AWW

Near Burnsville, Minnesota 55337

Delton

Job Details: 03/15/2022

Timer never stops and constantly run though every cycle. Also agitates immediately even while filling. Timer is bad. Ordering part and rescheduling.; ordrd 1 Wp22003393 (Timer)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF393BTPAWR/A2

Near Minneapolis, Minnesota 55406

Delton

Job Details: 03/15/2022

Found that bearings are bad to the point that the rotor is rubbing against the stator (motor) causing it not to spin and giving the error. Due to costs to parts/repair customer declined and will purchase new one.

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA

Near Minneapolis, Minnesota 55406

Delton

Job Details: 03/15/2022

"Getting leak error and drain pump is constantly running. I found that the drain line, waterline, power cord are all foamed in and cant pull out dishwasher. I informed customer that somethings might break on dishwasher as i would have to force dishwasher out to diagnosis it. Customer was aware and wanted me to proceed. I cracked dishwasher drain line but able to get dishwasher out but other hoses and power cord would have to be replaced/ripped out. Found that was leaking from motor/sump, could see water marks and wet streaks.."

We serviced a

GE REFRIGERATOR

Model PSS26SGRBSS

Near Woodbury, Minnesota 55129

Delton

Job Details: 03/15/2022

"Replaced ice maker line and water valve, tested and water dispenses and ice maker cycles and fills. No leaks. Refrigerator is working good."

We serviced a

GE DISHWASHER

Model GDF510PSR3SS

Near Prior Lake, Minnesota 55372

Adam

Job Details: 03/15/2022

Unit was leaking out the front right side. Found the bottom seal was folding and wouldnt go back replaced both door seals and adjusted legs. Now unit isnt leaking ran for 30 minutes with no water drips. Before was leaking in 2 minutes

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AARS/XAA

Near Waconia, Minnesota 55387

Adam

Job Details: 03/15/2022

Unit was not cooling on Friday unplugged unit and plugged back in and now everything is fine since Saturday. Compressor was drawing the correct amps. No error codes are showing also. If continues good chance needs a main control board and inverter board.

We serviced a

LG WASHER FRONT LOA

Model WM3770HVA

Near St. Louis Park, Minnesota 55426

Nate

Job Details: 03/15/2022

"Tension springs broke and the bearing is detaching from tub. Lots of vibrating from the bad bearing, which most likely caused the springs to break and the tub to drop. Customer is going to buy a new washer."

We serviced a

KENMORE REFRIGERATOR

Model 106.545424

Near Brooklyn Park, Minnesota 55443

Phillip

Job Details: 03/15/2022

Water was leaking from the ice mold. I replaced the ice maker. I also replaced the filter for the customer. The customer had the filter. I purged 3 pitcher full of water. I subtracted $80 from the total. ; used 1 WPW10190965 (ICEMAKER) from stock

We serviced a

GE DISHWASHER

Model GSD3360K65SS

Near Coon Rapids, Minnesota 55433

Phillip

Job Details: 03/15/2022

I found the check ball was sitting in the bottom and the filter was loose. I found the filter cover was missing and all the screws are missing. Im ordering the cover and screws. ; ordrd 1 WD12X10356 (Cover inlet) and 2 WD12X10356 (Screw)s and 1 WD02X10067 (Screw)

We serviced a

GE DRYER- GAS

Model GFD55GSSN0WW

Near Andover, Minnesota 55304

Phillip

Job Details: 03/15/2022

The customer said the dryer heats but takes a long time to dry. The dryer vents through the roof. I tested the dryer air flow from inside and it was poor. The dryer heats up fast then cycles off fast. I pulled the vent off and now it was working good. I advised the customer the dryer is good but the dryer duct needs to be cleaned.

We serviced a

GE WASHER FRONT LOA

Model GFW510SCN2WW

Near Champlin, Minnesota 55316

Phillip

Job Details: 03/15/2022

The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. 61 59 9 19 WH03X33657 AccelerometerWH22X32058 main control board; states that autho needed

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7120HW0

Near Albertville, Minnesota 55301

Phillip

Job Details: 03/15/2022

The washer is getting the f7e3 shifter error. I made sure the basket and wash plate spin free and nothing is stuck under them or on the side. I cleared the error codes before I run a test. I ran calibration and a diagnostic cycle twice. Im getting the same error every time. I tested the shifter clutch and connections just like it says to. Everything is testing good. I did find the screw that jolts the rotor on a little loose. I tightened the screw but still getting the error. I need to order the control. Main control W11419051; ordrd 1 W11419051 (Control)

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/15/2022

Water was leaking from the wash motor and floating seal. I replaced the pump and seal that all came together. I ran and it never leaked.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Sartell, Minnesota 56377

Seth

Job Details: 03/15/2022

Customers complaint with the microwave is when they use it and makes a horrible noise and I was the smell of burning electronics. The noise filter board has failed. Parts are on order note this will take two hours as this model has no quick access to the filter board.; ordrd 1 5304492543 (Filter board)

We serviced a

LG MICROWAVE

Model LMV1683SW/00

Near Woodbury, Minnesota 55125

Delton

Job Details: 03/15/2022

"Found that microswitch shorted and melted. Replaced microswitch, spliced new connector, tested and microwave is heating and turntable is turning. Microwave is working good.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JB645RK8SS

Near Excelsior, Minnesota 55331

Adam

Job Details: 03/15/2022

"Unit kept blowing the circuit breaker on broil. Tested in bake works just fine even up to 500 degrees and also tested all the burns on at once and bake works just fine. Broil works for a while then will blew the circuit. Unhooked the purple wire to the broil element and ran and unit worked just fine. Ordered broil element and control board; ordrng 1 WB27X42666 (Control board), ordrd 1 WB44X26638 (Broil element)"

We serviced a

LG RANGE- ELECTRIC

Model LDE4413ST/00

Near Excelsior, Minnesota 55331

Adam

Job Details: 03/15/2022

Customer states that the unit front right burner is touchy found nothing wrong with it. It is touchy but being most common to use and the style the nubs turn easy. The timer sometimes stays on and wont turn off. When I was there couldnt get unit to act up. If acts up will Need EBR80595302 control board ordered and rescheduled. ; schdld next appmnt for 3/18 FRI !

We serviced a

ELECTROLUX REFRIGERATOR

Model EW28BS85KS8

Near Excelsior, Minnesota 55331

Nate

Job Details: 03/15/2022

"Not cooling. Customer put in a new control board today. I verified heater works and bi metal good. Steamed a ton of ice off evap. All tests pass. Customer will watch it for drips when it goes into defrost, just to confirm its defrosting, by looking under front. Runs great now."

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEWW/AA

Near Chanhassen, Minnesota 55317

Nate

Job Details: 03/15/2022

"Piece on top that pulls door in and latches it is completely broken off, along with the hard plastic from the door itself. Needs new door. Please submit for authorization. ; saved tckt"

We serviced a

THOR RANGE - ELECTRIC

Model n/a

Near Minneapolis, Minnesota 55415

Nate

Job Details: 03/15/2022

Had a random bolt hanging down. Removed bolt that must have fallen in there at factory. Everything looks good. Missing power cord.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Excelsior, Minnesota 55331

Nate

Job Details: 03/15/2022

Needed to cut a zip tie. Everything works great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near St. Cloud, Minnesota 56301

Seth

Job Details: 03/14/2022

Ice-maker frosts over and stops working. This is a known manufacturer defect please reach out to autho and notify customer of outcome.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Otsego, Minnesota 55301

Phillip

Job Details: 03/14/2022

The ice maker does not make ice. I removed the bucket and found ice build up all around the ice maker. This model needs the ice maker kit. I advised the customer that the ice maker kit is not covered by warranty because its a manufacturer defect . Please look up parts and contact the customer. The ice bin is also cracked and that will need to be replaced. ; states that autho needed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/14/2022

The dishwasher will fill with water and then the wash motor just hums. I found water is leaking from the heater and is leaking water into the motor. The dishwasher made need other parts but for sure it will need the motor sump assembly W11416362 and the new heater assembly W11537778.

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/11

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/14/2022

The customer said that the drain issue has been intermittent issue. I removed part of the drain hose that was extended and found a chunk of glass in the hose. I removed the hose extension because it was not needed and would just cause future drain issues. I filled and drained the dishwasher twice and its draining good both times.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF1

Near Blaine, Minnesota 55449

Phillip

Job Details: 03/14/2022

The fresh food section was not cooling well. I found and verified the freezer fan was not working. I replaced the fan motor. The fresh food section is now getting cold air.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45R6100AP

Near Minneapolis, Minnesota 55436

Phillip

Job Details: 03/14/2022

I verified the door seal was ripped. I replaced the door seal and tested with water. No leaking.

We serviced a

GE REFRIGERATOR

Model PFSS5PJXASS SEEB R

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 03/14/2022

Last visit I replaced the inverter. Its cooling good . Today I replaced the ice maker and water valve. The customer was unable to turn the water on so I could test. He will hook water back up and test later.

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Osseo, Minnesota 55311

Phillip

Job Details: 03/14/2022

"The center flapper strip is broken. I also found frost coming out the fresh food evaporator cover vent holes. The fridge will need the add evaporator heater, defrost sensor and the drain kit plus the flapper. He was ok with the repair. Please get parts and call the customer with the estimate and return date. Lock box code 8020Flipper DA97-07661CSupco heater Defrost sensorDrain kit ; states that autho needed"

We serviced a

GE FREEZER

Model FUF21DLRBWW

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/14/2022

"Customers complaint is freezer does not get down to temperature selected on the door. The customer has the freezer set to -6?. At -6? ice cream was melting, bread was not frozen and meat was soft. They had a thermometer inside in the coldest it would get to was 12?. They said it was actually up to round 22? but when they took the food out it got colder. I put a thermocouple inside on the back panel and waited 30 minutes. The temperature only got to 9?. I removed the evaporator cover and found that the evaporator has a partial frost pattern. I put the freezer into a diagnostic mode so the compressor ran on high speed. After half an hour I still do not get a full frost pattern.

We serviced a

GE RANGE- ELECTRIC

Model JB750SJ1SS

Near Osseo, Minnesota 55311

Adam

Job Details: 03/14/2022

Replaced display/control board and now everything is working great. Tested all the functions and every thing is good. Used part WB27x33125

We serviced a

GE REFRIGERATOR

Model PSS26SGRBSS

Near Woodbury, Minnesota 55129

Delton

Job Details: 03/14/2022

Found that ice maker water line fill tube is frozen and cracked the tube. Needs new water valve and ice maker fill tube line. Ordering parts and rescheduling.; ordrd 1 Wr57x33326 (Water valve) and 1 Wr17x11168 (Ice maker fill tube waterline)

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEW/AA

Near Inver Grove Heights, Minnesota 55076

Delton

Job Details: 03/14/2022

"Replaced ice maker, tested and it cycled and filled. Ice maker is working good."

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Farmington, Minnesota 55024

Delton

Job Details: 03/14/2022

"Replaced top control panel, part was supplied and shipped to customer. Tested and dishwasher is working good."

We serviced a

MAYTAG WASHER FRONT LOA

Model NOTAVAILABLE

Near Lakeville, Minnesota 55044

Delton

Job Details: 03/14/2022

"Found that the hose that connects bleach tray to bottom of tub (old Maytag washer) clap was loose. Tightened clamp, Tested and no more leaks. Washer is workin good.Model and serial number tag was been painted over and when trying to scratch off paint it ruins the model number tag. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

GE REFRIGERATOR

Model GFD28GYNFS

Near Corcoran, Minnesota 55340

Adam

Job Details: 03/14/2022

Unit was making a lite humming noise and rattle noise. Found that the compressor line was rattling on the side of the access panel. Repair where the line went and everything sounds normal. All you hear is the compressor

We serviced a

GE RANGE- ELECTRIC

Model JT5500SF4SS

Near St. Cloud, Minnesota 56301

Seth

Job Details: 03/14/2022

"F97 error, both fans worked while I was onsite the lower shuttered and took a few tries. Parts on order; ordrd 1 WB26X24020 (Upper fan) and 1 WB27T11463 (Upper hall) and 1 WB26X35089 (Lower fan) and 1 WB27X28659 (Lower hall)"

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near St. Cloud, Minnesota 56301

Seth

Job Details: 03/14/2022

"Washers two weeks old makes a squeaking noise during agitating. If I have no oil to surge on belt. Everything look good I tested it and the gearbox is bad sounds like it has no oil in it.

We serviced a

GE DISHWASHER

Model GDT630PGRWW

Near Shakopee, Minnesota 55379

Adam

Job Details: 03/14/2022

Unit is leaking water out the bottom of detergent dispenser on the rinse aid side. Used food coloring dye to test and was leaking even without running and just sitting up right for a few minutes. Needs dispenser to be replaced; states that autho needed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Excelsior, Minnesota 55331

Nate

Job Details: 03/14/2022

"Dishwasher had standing water in it. Ran it a few times, adjusted drain line so there shouldnt be back flow now. Possibly had back flow. Drain line was low. Runs, heats, circulates and drains great. Drain pump sounds good. Dont see anything to fix."

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN3WW

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 03/14/2022

"Washer has been run 10 times since they bought it last week, and 8 of those times it has banged around. I took off the top of the tub and made sure the balance ring alignment markers and they are perfectly matched up. No transportation hardware. Spoke with GE tech support. They explained that on this particular model, the only way to mitigate the banging is to put on 1)Deep rinse and also 2) Deep Fill, so that it can move clothes around before going into spin. It fills all the way to the top then during the soak and wash portion too. Uses a ton of water. Nothing else customer can do than that. No error codes when in test mode. Customer plans to pause during spin if she has to to redistribute clothes."

We serviced a

BOSCH DISHWASHER

Model SHPM65W55N/01

Near Minneapolis, Minnesota 55437

Delton

Job Details: 03/14/2022

Found that the heater is bad. Doesnt ohm out. Gave estimate of 333.76. CUstomer will think about it and they think they may have had a extended warranty play when they bought it. Customer will call back if they want to proceed.

We serviced a

GE WALL OVEN- ELECT

Model PT7800SHSS

Near Chaska, Minnesota 55318

Adam

Job Details: 03/14/2022

Replaced the door front and now customer doesnt have a dent any more on the front of the door. Customer has super happy and also showed him if he ever wanted to clean it how to.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REC0

Near Eagan, Minnesota 55123

Nate

Job Details: 03/14/2022

The normal wash wasnt working but all other cycles worked. Replaced the main control board. Ran it on different cycles. All works great.

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FVSS2

Near Minneapolis, Minnesota 55417

Nate

Job Details: 03/14/2022

Leaking from float area. Did not replace this part last time. Could do gasket or float assembly 8193506. WP8531743 is gasket. Customer is going to replace gasket themself. No trip charge.

We serviced a

GE DRYER- ELECTRIC

Model DWSR483EB2CC

Near Minneapolis, Minnesota 55404

Nate

Job Details: 03/14/2022

"Dryer hums but doesnt run. I took it apart, motor is shot. Also, has a broken bearing assembly. Quoted customer for a new motor and bearing. Also showed them the extra long vent and told customer best to replace it with rigid vent, shorter vent too.

We serviced a

GE MICROWAVE

Model CSB912P2N2S1

Near Golden Valley, Minnesota 55422

Nate

Job Details: 03/14/2022

Microwave working fine.

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550US

Near Chaska, Minnesota 55318

Adam

Job Details: 03/14/2022

Found the unit was making a terrible noise when first starting. Tested the drain pump and tested fine. Went through diagnostic and found during the circulation pump test it would make the noise. Found the DD31-00013B wall spray arm motor was making the noise. Ordered part and rescheduled customer ; ordrd 1 DD31-00013B (Spray arm motor)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model B

Near Elk River, Minnesota 55330

Seth

Job Details: 03/14/2022

Customer complaints that the button fell off their user interface and they could no longer push the button on the control board to get it to start. Upon arrival and inspection I found it needed to use it interface and a control board. Both have been discontinued. The rear main bearing has one 16th to 1/8 and sl.

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS3

Near Clearwater, Minnesota 55320

Seth

Job Details: 03/14/2022

"I replaced the UI and the control board. I tested the dishwasher, it is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Maple Grove, Minnesota 55369

Adam

Job Details: 03/14/2022

Removed control board to send for repair

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Jordan, Minnesota 55352

Adam

Job Details: 03/14/2022

Customers complaint is the unit isnt using all the detergent out of the unit found that spray arms had food and small plastic pieces which clog the spray holes. Which will not clean out and break down the soap in the dishwasher. If problem continues will need new dispenser and possibly bottom spray arm is bad. W10861000 is the dispenser I will need on return visit

We serviced a

GE DRYER- ELECTRIC

Model DDG8580SAMWW

Near Maple Grove, Minnesota 55369

Adam

Job Details: 03/11/2022

"Dryer wasnt drying efficiently and customer also stated making noise when has load of towels or clothing. Found the airflow wasnt the greatest and customer needed to get the vents cleaned. The noise was from the sliders on the front bearing needing to be replaced. Replaced sliders and cleaned unit. Everything is working good and customer scheduled a vent cleaning company to come out. Used 2 of WE1M504 and 2 of WE1M1067; used 2 WE1M504 (WHITE GLIDE), and 2 WE1M1067 (GREEN GLIDE) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.287327

Near St. Louis Park, Minnesota 55426

Nate

Job Details: 03/11/2022

"Not spinning or agitating. Found a broken coupler and motor. Quoted, customer will buy a new one."

We serviced a

DANBY REFRIGERATOR

Model DWC512BLS

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/11/2022

"Condenser fan running loud. Needs DG7-2.1. Part is nla put into auth part number is DG7-2.1DW can you try and locate?; saved tckt , states that autho needed"

We serviced a

MAYTAG MICROWAVE

Model MMV5208WW1

Near Minneapolis, Minnesota 55417

Nate

Job Details: 03/11/2022

Not heating and shuts off. Replaced bad magnetron. Runs great now and heats great.

We serviced a

LG DRYER- ELECTRIC

Model DLE2512W

Near Minneapolis, Minnesota 55417

Nate

Job Details: 03/11/2022

"The airflow is 20mph behind the electric LG dryer and 17 mph outside. Temps are 190-200 while running. Customer complaint is that it takes a few cycles to dry their clothes. I took dryer apart, it was packed with lint in bulkhead. I vacuumed dryer out, cleaned and oiled roller shafts. Runs at 23 mph now behind dryer. Heating great. If it still doesnt dry clothes, told customer to put their wet clothes in dryer and run it with vent disconnected. To double check and see if that makes a difference."

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS1

Near Rosemount, Minnesota 55068

Delton

Job Details: 03/11/2022

"Found that the washer is not draining and wont advance to spin cycle. FOund that the drain pump filter was clogged with hair/debris. Cleaned out filter, tested and washer now drains and goes into spin cycle. Washer is working good. If problem continues would need to order drain pump assembly.Could not get contact owner since it was rental. Office please collect payment."

We serviced a

GE WASHER TOP LOAD

Model WSM2700HFWWW

Near Rosemount, Minnesota 55068

Delton

Job Details: 03/11/2022

"Unit is a laundry center. Customer says it is shredding rugs and softer blanks and clothing. Per user manual it says to use full water and delicate cycle on for those clothing and she said she is doing those things. I looked for burrs and maybe there are some rough spots on the agitator. Agitator would need to be replaced.Agitator part# wh43x119 is back ordered.; saved tckt , states that autho needed"

We serviced a

GE MICROWAVE

Model JVM3160RF1SS

Near Minneapolis, Minnesota 55417

Nate

Job Details: 03/11/2022

Replaced broken door. Works great now.

We serviced a

KENMORE WASHER TOP LOAD

Model 110.8268382

Near Minneapolis, Minnesota 55422

Nate

Job Details: 03/11/2022

"Not spinning or draining. Found a bad lid switch. Replaced, works great now. ; used 1 W10820036 (DOOR SWITCH) from stock"

We serviced a

GE DISHWASHER

Model GDF535PGR0BB

Near Waconia, Minnesota 55387

Adam

Job Details: 03/11/2022

Customers main complaint was food residue burning on to plates. When through test modes and everything mechanically was working perfectly. Water tested really hard. Also wasnt using a ride aid. Let customer know everything is testing good and I would try different soap like the finish line and also try to run under different cycles

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6670269

Near Saint Paul, Minnesota 55106

Delton

Job Details: 03/11/2022

"Found that belt broke. Replaced belt, tested and dryer now tumbles and is heating and working good.; used 1 341241 (BELT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAEWW/AA

Near Chaska, Minnesota 55318

Adam

Job Details: 03/11/2022

Tried the control board and had no luck. Unit needs new dispenser assembly ordered from Sundberg part number DA97-08680G. Unit inside ice compartment wasnt siliconed so will seal that on return visit to help with ice build up. ; ordrd 1 DA97-08680G (Dispenser assembly)

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD4800XQ1

Near Lakeville, Minnesota 55044

Delton

Job Details: 03/11/2022

"Replaced timer, replaced thermistor and cleaned out inside dryer last time. Tested and dryer is heating and working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/11/2022

The customer said after the washer and dryer were moved the washer will bang bad with smaller loads. The dryer is stacked on the washer so I could not remove the cover. I pulled the washer as dryer out and removed the rear cover. Nothing was loose and everything looked right. I did level the front foot . I ran a small load of rags on a spin and it was perfect with no banging.

We serviced a

FRIGIDAIRE FREEZER

Model FFU11FK2AW3

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/11/2022

I verified the fan motor was bad. I replaced the motor and now its working good. I also cleared all the ice build up. ; used 1 SM999 (EVAP FAN) from stock

We serviced a

KENMORE DRYER- GAS

Model 11087557100

Near Maple Grove, Minnesota 55369

Adam

Job Details: 03/11/2022

"Unit door wont stay shut. Did the latch kit to keep the door shut. Both cables for the door hinge where bad. Ordered them from Marcone and rescheduled customer to replace cable. 612-481-2390 Phil call this number on Friday for fallow up; ordrng 2 WP230131 (Cables)s, used 1 279570 (LATCH KIT) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT2500AAE

Near Big Lake, Minnesota 55309

Seth

Job Details: 03/11/2022

"6-2095720 - seal and mount, 6-2040130 - bearing repair kit needed. Its a mess I will need a few hours and authorizations. The agitator is also sloping around and noisy 22003455; ordrng 1 6-2095720 (Seal kit) and 1 6-2040130 (Bearing repair kit) and 1 22003455 (Agitator), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWBM00

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/11/2022

The ice maker wont cycle. If I jumped t and h it will . It needs the ice maker. I am out of stock on my truck. Im ordering the ice maker. ; ordrd 1 W10884390 (Ice maker)

We serviced a

KENMORE WASHER TOP LOAD

Model n/a

Near St. Cloud, Minnesota 56304

Seth

Job Details: 03/11/2022

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG520S0AS2

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/11/2022

The customer said that every once and in while the bake burner will not lite. I made sure the storage drawer was not over packed. I replaced the bake and broil harness. The oven bake tested good.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV448AEP/XAA

Near Rogers, Minnesota 55374

Phillip

Job Details: 03/11/2022

The dryer was not heating at all. I found the heater coil was bad. I replaced the heater and now it heats good. I advised the customer to have the dryer duct cleaned. The heater is used was De486a. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

BOSCH DISHWASHER

Model SHEM3AY55N/24

Near Minneapolis, Minnesota 55430

Phillip

Job Details: 03/11/2022

The customer said the dishwasher was not draining so they tried to clean the sump. The customer removed the piece that covers the drain pump inlet and wasnt sure how to fit it back in. I put the part in where it goes and ran the dishwasher. The dishwasher filled with water and washed. I drain the dishwasher and it drains good. Im

We serviced a

BOSCH DISHWASHER

Model SHX43R55UC/64

Near Burnsville, Minnesota 55306

Delton

Job Details: 03/11/2022

Drain pump is always running. Found that the water valve is leaking into bottom pan to trigger leak switch. Replaced water valve and cleaned out water. Tested and dishwasher is running and working good. No leaks.; used 1 00622058 (INLET VALVE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPQ4

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 03/11/2022

The customer said the dishwasher does not clean well and the soap lid does not open. I found a lot of soap build up around the soap lid latch and that was keeping from opening. I cleaned the lid latch and now the dispenser lid opens in the cycle. The water is very hard . I advised the customer to have the softer fixed and use the soap tablets and not liquid soap. Also advised him to clean the dishwasher with vinegar.