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Service History 323

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed September 30, 2025 to October 2, 2025

KitchenAid RangeSep 30, 2025Saint Louis Park, MNTechnician: Jacob

Model KSDG950ESS1

Replaced dishwasher control board assembly and verified full functionality.

“I cannot say enough good things about Jacob! He fixed the problem quickly. He told me exactly what he was going to do and how much it would cost. He was professional, a great communicator, and just an all around great person. I highly recommend Omega and Jacob is a 10 out of 10 employee! Omega communicated with me every step of the way and I received service very quickly. I am thrilled to have found this company.”

Elizabeth A.
Frigidaire RefrigeratorOct 1, 2025Minneapolis, MNTechnician: Erik

Model PRFG2383AF

Steamed door gasket for pliability, tested for good closure, good to go

Bosch RangeOct 1, 2025Buffalo, MNTechnician: Paul

Model HBLP651RUC/04

Found broken inner door glass on oven, vacuumed and replaced, reinstalled door, verified proper fit, oven now working

Amana WasherOct 1, 2025Saint Paul, MNTechnician: Lucas

Model NTW4519JW

Installed board and calibration, good to go.

“Lucas was friendly and professional. Thank you.”

Dana G.
Samsung RefrigeratorOct 1, 2025Minnetonka, MNTechnician: Tom

Model RF18HFENBWW

Samsung refrigerator previous tech stated was making a grinding sound, upon arrival compressor was making the noise, customer and I pulled out refrigerator, sound stopped when pulled out then started again, found rubber grommets on suction line sitting loosely causing vibration sound, removed rubber grommets and noise stopped, compressor is running as designed.

Frigidaire RangeOct 1, 2025Minnetonka, MNTechnician: Nate

Model FCRG3052BWC

Runs nice and quiet now and no gas smell, tested it for a half hour.

Frigidaire RangeOct 2, 2025Saint Paul, MNTechnician: Eric

Model GLGF376DCA

Put new spark switch harness in after unplugging and taking old one out. Tested after reassembling stove and all burners would light and function normal all set

“Eric was very professional. He quickly diagnosed the issue and offered a solution. He returned with the part needed to fix the problem and the stovetop works great. Thank you so much!”

Paula Willson B.
Samsung DryerOct 2, 2025Minneapolis, MNTechnician: Nate

Model DV45K6500EW/A3

Child lock was on. Dryer was disassembled on arrival. Reassembled, discovered child lock active. Performed cleaning and vent service. Runs great now

Frigidaire RefrigeratorOct 2, 2025Hudson, WITechnician: Hyrum

Model GRQC2255BF

Performed sealed system service: pressures unchanged, indicating no leak. Replaced valve, flushed with nitrogen, vacuumed system, recharged with refrigerant. Pressures indicate unit is cooling properly now

“Hyrum and the Omega team were great in servicing our problematic refrigerator. Thanks!”

Thomas D.
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