Service History 324

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed October 2, 2025 to October 3, 2025

LG WasherOct 2, 2025Lakeville, MNTechnician: Delton

Model WM3600HVA/01

Found torn door boot causing leak. Replaced seal. Washer no longer leaks and works well

“Great service. Time frame was changed on me the day of though.”
Carly T.

LG WasherLaundry centerOct 2, 2025Shakopee, MNTechnician: Delton

Model DLQX3901W

Replaced part sent. Dryer overheated with vent connected. Disconnected vent, unit cycled normally. Informed customer vent is clogged and must be cleaned by vent specialist

“He went beyond and above to diagnose the problem which was going for Almost An year and provide a very detailed and factual information and proved with a test , I am really impressed with Delton”
Santosh S.

GE RefrigeratorOct 2, 2025Edina, MNTechnician: Nate

Model TPX21PRBAWW

Cleared frost buildup from drawer tracks. Lubricated with synthetic grease. Drawer opens and closes smoothly

Frigidaire RangeOct 2, 2025Hugo, MNTechnician: Collin

Model GCFG3060BFD

Replaced weak bake igniter due to low amp draw. Tested for proper cycling. Advised using vent fan during cooking. Done

“Colin was super helpful and kind. When he left our home I thought wow good customer service still exists - yay!”
Brittany H.

Whirlpool RefrigeratorOct 2, 2025South Saint Paul, MNTechnician: Michael

Model WRS321SDHB08

Noisy ice maker and no ice, replaced ice maker and water valve, unit now working properly

GE RefrigeratorOct 3, 2025Minneapolis, MNTechnician: Bunbob

Model PSH23PSRASV

Found new break on water line from same run that was previously spliced. Water line old, brittle, and riddled with hairline fractures. With customer approval, removed and de-energized connection from water dispenser to valve. Water no longer able to be dispensed from door. Customer understands.

“The technician (BunBob) was helpful, efficient. Respectful, and went out of his way to make sure that my appliance worked properly.”
Ellen L.

Frigidaire RangeOct 3, 2025Shakopee, MNTechnician: Bunbob

Model GCFI3060BFF

Installed new smooth top assembly part #5304528693. Cook top now flush with console.

Frigidaire RefrigeratorOct 3, 2025Saint Paul, MNTechnician: Jacob

Model FRSS2623AS

Installed a door bearing. Added a spacer to right door bushing to align door height. Verified refrigerator is level and doors now close securely. Unit working properly.

“Jacob was great! Very professional,knowledgeable, friendly and on time. Had a lot of patience dealing with a tricky repair and got the job done. Omega Force was overall professional and easy to work with. Thank you Jacob.”
Jodilynn B.

GE RefrigeratorOct 3, 2025Willernie, MNTechnician: Collin

Model PYE22PSKBSS

Cleared frozen drain tube. Steamed and removed ice. Drain now working properly.

“All around excellent service from start to finish. Quick response. They were on-site and Collin did an exemplary job fixing the ice buildup on the bottom of our freezer. He was personable, efficient and friendly. We would use this service again.”
Shelley C.