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Service History 325

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed October 3, 2025 to October 3, 2025

Kenmore DryerOct 3, 2025Isanti, MNTechnician: James

Model 11062802101

Belt and idler pulley broken. Quoted and approved. Replaced both. Ran and tested fine.

“Very professional, friendly and knowledgeable. If I have any more problems with my machines, I hope James is the technician that comes to do my repairs.”

Marilyn S.
Maytag DishwasherOct 3, 2025Hudson, WITechnician: Hyrum

Model MDB4949SKW

Removed unnecessary section of drain hose causing clogs. Machine drains properly now.

“The first visit did not fix the issue but the second visit did for no additional charge.”

Gordon K.
Frigidaire DishwasherOct 3, 2025East Bethel, MNTechnician: James

Model FGID2474QF40

Customer flooded dishwasher by dumping water into it. Dried out drip pan and tested. Ran and tested fine.

“James was knowledgable pleasant and did an exelent job explaining exactly what the problem was I would give him an a plus”

Jerome P.
Whirlpool Wall OvenOct 3, 2025Plymouth, MNTechnician: Erik

Model GSC309PVS02

Replaced both hinges. Tested. Good to go.

Frigidaire RefrigeratorOct 3, 2025Champlin, MNTechnician: Tanner

Model GRFS2853AFF

Replaced auger motor. Dispenser now dispenses cubed and crushed ice properly. Complete.

“Tanner was great. He kept me appraised of what he was doing and actions he was taking to complete the job. Great communication is the cornerstone of service”

David S.
LG RefrigeratorOct 3, 2025Victoria, MNTechnician: Kinnon

Model LMXS30776D/02

Loud noise - replaced evaporator cover fan assembly - tests good -

Frigidaire DishwasherOct 3, 2025Sartell, MNTechnician: Brandon

Model FGID2466QF5A

Installed the wash pump, cycled and tested, checked for leaks

“Omega has always provided great service. Brandon is so easy to work with.”

Debbie & John M.
Whirlpool RefrigeratorOct 3, 2025Farmington, MNTechnician: Delton

Model WRX735SDBM04

Noise of vibration/chirping was present as I arrived. Pulled out fridge and found that it was coming from compressor mount. I adjusted and bent in the compressor mount and vibration noise stopped.

“Denton sourced the problem and promptly fixed it. The only issue was that scheduling gave him incorrect information”

James A.
Whirlpool DishwasherOct 3, 2025Fridley, MNTechnician: Mark

Model WDP540HAMZ

Replaced circulation pump. Tested unit. No leaks. Water heard spraying inside tub. Done.

“Polite and knew what he was doing”

David H.
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