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Service History 326

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed October 6, 2025 to October 7, 2025

Samsung DishwasherOct 6, 2025Minneapolis, MNTechnician: Jacob

Model DW80R9950U

Replaced upper spray arm assembly. Unit now working properly.

“Jacob is an asset to your company. I found him to be thoughtful, knowledgeable, straight forward, courteous and capable.”

Daniel M. K.
Bosch DishwasherOct 6, 2025Stillwater, MNTechnician: Lucas

Model SHX55RL5UC/64

Replaced leaking valve. Tested and confirmed no leaks. Unit fully functional.

“We had Luke out again to work on our dishwasher. He completed the repair quickly and was very pleasant.”

Andrew M.
Frigidaire RefrigeratorOct 6, 2025Hugo, MNTechnician: Lucas

Model GRSS2652AF

Cleared frozen fill tube with steamer. Unit now functioning properly.

“Lucas was great. Very efficient and kind. Appreciate his hard work.”

Matthew B.
Frigidaire FreezerBuilt-inOct 6, 2025Shakopee, MNTechnician: Jacob

Model FPFU19F8WF8

Replaced freezer evaporator heater and thermistor to resolve noise from fan blockage. Unit now testing properly.

GE RefrigeratorOct 6, 2025Big Lake, MNTechnician: James

Model GFE26JYMWFFS

Replaced control board. Ran and tested. No issues.

“James was very professional and knowledgeable. He was a honest technician. Thank you James.”

Janet V.
Frigidaire DryerOct 6, 2025Victoria, MNTechnician: Tom

Model FASG7074NW3

Removed blower lint buildup and replaced idler pulley. Dryer now sounds normal.

GE WasherOct 7, 2025Roseville, MNTechnician: Collin

Model GTW465ASN1WW

Found waterline inside washer was spraying water when filling, fixed that issue then the washer wouldn't drain properly, found a clog in pump housing, after alleviating blockage with the test drain cycle found water coming up through floor drain, advised I can't do anything with that because a plumber is needed, ran and got drain cleaner to see if that would fix the issue, did not, advised they can't use it until a plumber comes out to alleviate drain issue in plumbing, done on our end.

“Very timely & efficient, knowledgeable and friendly!”

Diane Or Dennis A.
Kenmore WasherOct 7, 2025West Lakeland, MNTechnician: Lucas

Model 110.79629

Replaced drain pump and tested operation, unit draining strong now.

GE RefrigeratorOct 7, 2025Plymouth, MNTechnician: Nate

Model PFSF6PKXEWW

Filter head was frozen, steamed out all waterlines and filter head, now dispenses water properly.

“Skilled in troubleshooting, professional and friendly, respectful of our property.”

Hans B.
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