Service History 326 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, Minnesota 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, water is coming out of the air gap on the counter. Inspected and tested. Found the black hose that goes from the air gap that the garbage disposal is plugged solid. Customer approved me bypassing air gap and running hose directly to the garbage disposal. I disconnected hose from air gap and hooked it directly up to the garbage disposal. Tested and dishwasher is draining great. Dishwasher is now fixed."

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Minneapolis, Minnesota 55413

Nate

Job Details: 05/02/2023

"Unit has been dead for a year. I pulled down the main PCB. Its getting 120 VAC but has a solid green light. Sending 14 vdc from pins 2 and 5 at J722 connector, to the UI. Needs a new UI.

We serviced a

AMANA REFRIGERATOR

Model ARB1917CS1

Near Golden Valley, Minnesota 55427

Nate

Job Details: 05/01/2023

Fresh food and freezer are room temperature. Customer has not had a working fridge for 3 weeks now. We are a second opinion. I plugged it in and it ran for 5 minutes and then the compressor stopped. Evaporator not frosting over. Needs sealed system work. ; O-emld tckt

We serviced a

ASKO++ DISHWASHER

Model DF1664

Near Minneapolis, Minnesota 55405

Nate

Job Details: 05/01/2023

Dishwasher giving water inlet f12 error. Changed it to timed fill vs pulse. Still fills and gives error. Tech support said it needs both a new water valve and control board. Quoted for both. Will install the valve first. Attached quote with part numbers. DW can you please call customer with parts eta and make sure hes ok with that? He said if board is on back order for a month hes ok with that. ; saved tckt

We serviced a

BOSCH DISHWASHER

Model Spv68u53uc/30

Near Saint Paul, Minnesota 55104

Nate

Job Details: 05/01/2023

Not heating and giving E9 error. Found a bad heat pump. Quoted for new one. Ordered from Dey. Attached quote. Coming back Wednesday to install. ; ordrd 1 00755078 (Heat pump)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF1

Near St. Cloud, Minnesota 56301

Seth

Job Details: 05/01/2023

"Customers concern, which with the fresh food icemaker. Upon arrival and inspection, I found evidence of a sweat ring, although there was no active water. We started up the freezer icemaker, but she mentioned that the fridge icemaker is very loud when its turning. Please check coverage and order part number 243297613. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Excelsior, Minnesota 55331

Phillip

Job Details: 05/01/2023

The customer said his son fell back on the door while it was open. The door does not stay closed. I removed the strike and out unit the latch. The latch is good. The left side of the door seems to be loose. The gasket in the dispenser is falling out. It needs the dispenser and both supports. I quoted the customer for the repair. Left WP8534854Right WP8534853; ordrd 1 WP8534853 (Hinge support Right) and 1 WP8534854 (Hinge support Left) and 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, Minnesota 55301

Matt

Job Details: 05/01/2023

"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Quoted customer $350. to install new circulation pump. Customer approved repairs. Part on order. ; ordrd 1 W11612327 (Circulation pump)"

We serviced a

LG RANGE

Model LRGL5825F/00

Near Excelsior, Minnesota 55331

Phillip

Job Details: 05/01/2023

The customer said the bake and broil were working good but every 4 time it would give the error. She said it was good for about 3 months and now it does not work at all. I pushed bake and start. The ignitor glows and draws 3.1-3.4 amps. The ignitor voltage drops down to 116 volts and the gas valve gets around 3.1-3.6 volts ac. That is all correct so the it should be working. Even with the correct voltage the gas valve does not open for bake or broil. I measured the ohms of the temp sensor at the board and it was around 1092 ohms. I did find a service bulletin regrading a issue with the bake not working and they say to replace the temp sensor. Im ordering the temp sensor and main control. EBG61305801; ordrd 1 EBR89295702 (Control board) and 1 EBG61305801 (Temp sensor)

We serviced a

KENMORE WASHER

Model 11028002012

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 05/01/2023

"The customer said the washer does not start and will not fill with water. I started a normal cycle. The washer did its sensing stuff but after a few minutes was not filling. I checked for faults but there was none. I ran a auto test and a calibration cycle. The washer passed and is working. I ran a normal and its working good. The knob is cracked and it may have been on the wrong cycle. Please ship the knob to the customer so she can replace it. Ship out the knob. Knob WPW10251379; saved tckt , states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTBL2I

Near Maple Grove, Minnesota 55311

Nate

Job Details: 05/01/2023

Wash motor is siezed up. Ordered new one. Its on will call at Dey in St. Paul. Coming back Wednesday to install. ; ordrd 1 WPW10757217 (Wash Motor)

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Champlin, Minnesota 55316

Matt

Job Details: 05/01/2023

"Customer complaint is, CONTROL KNOB ON WASHER NOT FUNCTIONING. Inspected and tested. Found the knob was broken. Im shipping one directly to the customer to install. Part ordered. ; ordrd 1 DC97-16931B (Knob)"

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near St. Cloud, Minnesota 56303

Seth

Job Details: 05/01/2023

"Error, the freezer temp sensor was unplugged. I re-installed it and tested it the compressor kicked on and fans started blowing. I watch the evaporator in the freezer for 20 minutes and found no frost. The new compressor has failed. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Minneapolis, Minnesota 55446

Nate

Job Details: 05/01/2023

"The fresh food is cool but freezer is not freezing things. Been that way for 6 months. Took temps, its 34 in freezer. Frost is forming only on bottom 5th of evaporator. Compressor is running. Sealed system issue. I called owner and left a message that we will call him to give a quote. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, Minnesota 55405

Nate

Job Details: 05/01/2023

Replaced bad ui board. Runs great now.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Minneapolis, Minnesota 55406

Nate

Job Details: 05/01/2023

"Not draining after they put a rug in the washer. I ran about 30 gallons of water through it, disconnected the drain line and sucked all the sand and water out. Cleaned off the tub ring and under the lid.

We serviced a

GE WASHER

Model GTW680BSJ6WS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/01/2023

The customer said while they were washing sheets the washer started to make noise and have a burn smell. I ran the washer empty and it shouldered normal. I removed the agitator dome and found a piece of clothing stuck underneath. We ran it again with a load and it still sounds normal.

We serviced a

LG WASHER

Model WM3470HVA

Near Eagan, Minnesota 55122

Delton

Job Details: 05/01/2023

"Replaced hose, tested and no leaks. Washer is working good."

We serviced a

LG DRYER

Model DLGX8001V

Near Inver Grove Heights, Minnesota 55077

Delton

Job Details: 05/01/2023

Found that the dryer vent is clogged and dryer would shut off heat. Tested with vent disconnected and dryer is cycling heat normally. Customer said they will clean vent. Dryer itself is heating and working good.

We serviced a

LG DRYER

Model DLEX8100V

Near Woodbury, Minnesota 55129

Delton

Job Details: 05/01/2023

Replaced control board. Tested and dryer now turns on and is tumbling and heating. Dryer cycling heat normally. Dryer is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near St. Cloud, Minnesota 56301

Seth

Job Details: 05/01/2023

Dishwasher was draining very slowly again. Upon arrival and inspection I found it was just restricted. We moved it around it and pinched it and it started to flow. Better but not good enough. So we replaced the extension drain hose and it started raining like a champ. The dishwasher is now fixed.

We serviced a

KENMORE DRYER STACKED++

Model 110.975117

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 05/01/2023

The dryer does light up but when you press start nothing happens. I spin the drum by hand and it felt free. I removed the lower panel and found the belt was loose. I found the idler roller was off the pulley shaft. I quoted the customer for the pulley and then replaced the idler pulley. I also shortened the dryer duct. The dryer is working good now.

We serviced a

BEKO++ DISHWASHER

Model DUT25401X

Near Prior Lake, Minnesota 55372

Adam

Job Details: 05/01/2023

Installed new drain pump. Tested multiple times for leaks. Unit is working great no leaks and draining well

We serviced a

WHIRLPOOL COOKTOP++

Model GLS3675VS02

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/01/2023

"The customer had removed the top and broke some of the burner screws. Today I replaced the the orifice holders, switch assembly and the broken rusty screws. All burners are working good."

We serviced a

GE MICROWAVE

Model PSB1001NSS01

Near Medina, Minnesota 55340

Phillip

Job Details: 05/01/2023

The microwave was not heating. I started the microwave and it does not turn in the high voltage side. I removed the side cover to inspect the door switches. I found the one switch was bad. I also found the interior light is out. I quoted for everything but at this time she only wanted to replace the door switch. I replaced the switch and now its working good. The microwave will need to be removed to change out the light bulb.

We serviced a

ASKO++ DISHWASHER

Model D1976

Near Chaska, Minnesota 55318

Adam

Job Details: 05/01/2023

Installed slider bearing from last diagnosis and now top drawer on the dishwasher working correctly now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Saint Michael, Minnesota 55376

Matt

Job Details: 05/01/2023

"Customer complaint is, STILL LEAKING, WATER TO UNIT SHUT DOWN, FRONT RIGHT CORNER. Customer said it made it almost 4 days before it leaked. Water is shut off to the refrigerator and its still leaking. Theres no water or ice on the floor of the freezer or FF compartment. I removed the back cover and everything is dry.

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/01/2023

Unit wasnt cooling properly. Verified complaint noticed a bunch of frost on evap cover. Steamed evap was a ice brick. Then tested the defrost heater it was bad. installed part. Reassembled unit. Explained to the customer it can take 24 hours to cool back normal.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, Minnesota 55374

Matt

Job Details: 05/01/2023

"Customer complaint is, not draining, will not complete a cycle. Error code E-24. Have cleaned the filter and any debris from that area still doesn't work. Inspected and tested. There was standing water in the dishwasher when I got here. I vacuumed water out through the drain hose and its clear. I removed filter and cover and found some debris in the pump. Cleaned out debris and tested. I filled and drained dishwasher 4 times and dishwasher is draining great. Dishwasher is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS18

Near Rogers, Minnesota 55374

Matt

Job Details: 05/01/2023

"Customer complaint is, Ice Maker is not working. Inspected and tested. Found the ice maker fill cup was frozen over. Looks like the valve is leaking. Installed new water valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed.

We serviced a

HOTPOINT WASHER

Model HTW240ASK4WS

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 05/01/2023

"Loud during agitation. Failed gearbox, belt and it needs a software update. they will let us know if they want to move forward."

We serviced a

LG DRYER

Model DLGX3371W

Near Saint Paul, Minnesota 55104

Delton

Job Details: 05/01/2023

"Found that the drum is barely spinning and making grinding sound. Found that there as small sock stuck behind the blower wheel causing motor to barely spin. Removed sock, tested and dryer now tumbles and is heating and working good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Becker, Minnesota 55308

Seth

Job Details: 05/01/2023

"Broken pulley and shredded belt. I replaced both and tested the dryer. It is now fixed.

We serviced a

MAYTAG DRYER

Model MDG9700AWW

Near Minneapolis, Minnesota 55424

Delton

Job Details: 05/01/2023

"Found that the igniter is bad. I replaced igniter and cleaned out inside dryer of lint. Tested and dryer is cycling heat normally. Dryer is working good.

We serviced a

LG DISHWASHER

Model LDF6920ST

Near Osseo, Minnesota 55311

Matt

Job Details: 05/01/2023

"Customer complaint is, WONT LOCK. Inspected and tested. Found the latch was in the closed position. I popped latch back out and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF5

Near Chaska, Minnesota 55318

Adam

Job Details: 05/01/2023

Installed ice maker and ice maker water line from last diagnosis. Tested and started working properly.

We serviced a

GE DISHWASHER

Model PDWT280V00SS

Near Becker, Minnesota 55308

Seth

Job Details: 05/01/2023

2nd dishwasher to leak in the house. The pump sel was blown

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26TS7DB2

Near St. Cloud, Minnesota 56301

Seth

Job Details: 05/01/2023

I replaced the triple valve that was missing. I watched it for leaks for seven minutes. The icemaker filled with water and water vended out the dispenser while I was on site.

We serviced a

FRIGIDAIRE RANGE

Model FGEF3032KBA

Near Sartell, Minnesota 56377

Seth

Job Details: 05/01/2023

"Burner temps arent right. I tested the burner both electrically and with a load and it worked perfectly.

We serviced a

VIKING++ REF BUILT IN++

Model VCSB5482DSS

Near Minneapolis, Minnesota 55438

Delton

Job Details: 05/01/2023

Replaced control board and defrost bi metal and thermostat. Tested and went into defrost and heater got hot. Also replaced filter and found that water dispesner was frozen in door. I used frozen waterline tool and defrost it and explained that it could of been due to evaporator not defrosting causing it to get colder than normal in the liner. Refrigerator is cooling and working good.

We serviced a

BEKO++ RANGE

Model PRGR34550SS

Near Ramsey, Minnesota 55303

Matt

Job Details: 05/01/2023

"Customer complaint is, LOCK TURNS ON WHEN PREHEATING, DOES NOT HEAT UNLESS SET TO 400 DEGREES. Inspected and tested. Found the knobs were switched around and it was actually in oven clean mode. I switched the knobs back and now its working great."

We serviced a

DANBY REFRIGERATOR

Model DWC518BLS-2

Near Prior Lake, Minnesota 55372

Delton

Job Details: 05/01/2023

"When i got here the wine cooler showed HI on both displays. I pulled out and checked but compressor or the condenser fan was not running. I unplugged cooler. Plugged it back in and compressor turns on and after 20 minutes there is no frost pattern. Needs sealed system repair.

We serviced a

LG WASHER

Model WT7200CW

Near Buffalo, Minnesota 55313

Seth

Job Details: 04/28/2023

"I arrived and replaced the parts ordered it did not fix the issues, the UI board is needed EBR78538807. Please send back to ST.; saved tckt"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603 ZW

Near Forest Lake, Minnesota 55025

Nate

Job Details: 04/28/2023

"Please submit for a second opinion. I installed new main PCB and new waterline. ZERO moisture on board on bottom of bottom drawer. Fuse for water leak sensor is closed. Checked ALL wiring under top drawer. Still doing exactly what it did 5 times ago, when I first came out. Runs F1 leak error. I fixed the leak via the new waterline. Also had a bad power board which we replaced. It was burnt from water. Now its totally dry, I double and triple checked that. Made sure new waterline isnt kinked. Power cycled it 15 times. Still has F1 error and continually runs drain pump on upper drawer. I uninstalled main PCB and will return that. Please submit for 2nd opinion. As is, they can co ti hue to use bottom drawer. ; O-emld tckt , states that autho needed"

We serviced a

BEKO++ DISHWASHER

Model DUT25401X

Near Prior Lake, Minnesota 55372

Adam

Job Details: 04/28/2023

"undefined; schdld next appmnt for 5/1 MON AM, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shakopee, Minnesota 55379

Adam

Job Details: 04/28/2023

Ice maker isnt working. Put unit in test mode and tried to cycle the ice maker could hear the motor run but never flexed the tray. Replaced the ice maker. Tested again. Now it harvested properly but never filled. Found the valve is getting power but not opening needs water valve; ordrd 1 WPW10179146 (Valve)

We serviced a

SPEED QUEEN WASHER

Model n/a

Near Osseo, Minnesota 55311

Nate

Job Details: 04/28/2023

Giving a smoky burning smell. Found a bad belt. Pump seems good. Coming back Wednesday to install new belt. ; ordrd 1 38174 (Belt)

We serviced a

FISHER PAYKEL++ WASHER

Model n/a

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/28/2023

"Display is dead, and cant get washer to turn on. Verified 120 VAC is coming to the main PCB. Main PCB is sending 34 milli volts dc to display board. Needs new main PCB and possibly new display board but wont know until new PCB is installed.

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near St. Cloud, Minnesota 56303

Phillip

Job Details: 04/28/2023

I verified its not cooling to temp in the freezer. The evaporator had a good frost pattern. The compressor was a little noisy. I did take a low side pressure and it was around 25 psi. From what Ive seen the compressor was bad so we replaced the compressor and the dryer. I recharged the system and reprogrammed the control board.

We serviced a

LG WASHER STACKED++

Model WM3900HBA

Near Edina, Minnesota 55439

Adam

Job Details: 04/28/2023

Getting FE code. Customer said when he turned the unit off even water was enter had to turn the cold water off. Water valve is bad. Stacked unit. Removed dryer from above then got access to the valve. Replaced valve then tested multiple times. Unit is working properly. Reinstalled dryer properly then tested everything. Works great.

We serviced a

SAMSUNG WASHER

Model WF50K7500AV/A2

Near Lakeville, Minnesota 55044

Delton

Job Details: 04/28/2023

"Replaced main board and control now responds when pushing buttons but still wont start cycle. Getting inverter motor error. Needs inverter board also. Looks like something shorted, must of been reason it was tripping the breaker and shorted board.

We serviced a

SAMSUNG DRYER

Model DVE45R6100W/A3

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/28/2023

"Found that the heating element is open. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up, tested and dryer is heating and working good.

We serviced a

MAYTAG DISHWASHER

Model MDB7709AWS2

Near Minneapolis, Minnesota 55412

Nate

Job Details: 04/28/2023

"This Maytag washer, maybe once a week it'll stop somewhere later in the cycle. They said its when it gets to the dry portion of the cycle, but they havent noticed if it was heating, they never know until later, maybe an hour or two later, so we dont know for sure when it actually stops. Tested the door lock, it locks and secures well. I ran it through diagnostic service mode twice, it circulated, filled, drained, and heated great. Amp clamp on black wire at junction box during heat was 10 amps. Cant reproduce the issue. Did hear a slow rhythmic circulating sound during the drain portion, but it drained great. Nothing to fix at the moment. If it has worse issues or increased frequency of issue in future, I would possibly direct focus to the drain pump even though its operating currently."

We serviced a

SAMSUNG DRYER

Model DV330AEW/XAA

Near Elk River, Minnesota 55330

Matt

Job Details: 04/28/2023

"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the idler pulley was seized up and squealing. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

ELECTROLUX REF BUILT IN++

Model EI32AR80QSB

Near Sartell, Minnesota 56377

Phillip

Job Details: 04/28/2023

"I verified the evaporator had a low frost pattern. The evaporator has some discoloration and the heat exchanger is rotting. That indicates a leak. I replaced the evaporator, heat exchanger and the drier. I recharged the system to 3.5 ounces. The evap had a nice full frost pattern when I was done."

We serviced a

WHIRLPOOL WASHER

Model WFWDB51YW00

Near Clear Lake, Minnesota 55319

Seth

Job Details: 04/28/2023

"Leaking concern, the seal had hair causing a seap. I cleaned it and tested. They said to install the door boot. It did not leak through a speed wash empty."

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Anoka, Minnesota 55303

Matt

Job Details: 04/28/2023

"Customer complaint is, UNIT ISNT DETECTING DOOR CLOSED. Inspected and tested. Found the main board is not reading the door as closed. Door switch tested good. There was a system configuration error update on SmartHQ, but kept giving me a error when I tried to update. I power cycled the dishwasher and now its working.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/28/2023

Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Sauk Rapids, Minnesota 56379

Phillip

Job Details: 04/28/2023

The customer said one day the whole unit stopped cooling. I plugged the fridge back in. I waited ten minutes for the fans and compressor to come on. After about 1 minute the fans all came on but not the compressor. I replaced the inverter with the inverter that was ordered. I plugged the fridge back in. As soon as the fans started the compressor started right up. I waited 30 minutes and its was cooling good. I cleaned the condenser coils.

We serviced a

LG WASHER

Model WM3570HVA

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/28/2023

Customers complaint unit leaking. Looked like it was bubble leaking also. Its a built in. Removed from under the counter then notice the vent in the back had water stain and all the dust was gone. It was leaking out the back to much soap. Tested unit multiple times no leaks. Customer is going to try just one packet and had extra rinse. They also have it on turbo wash so I said it has less time to clean and break up the soap.

We serviced a

LG RANGE

Model LRG3060ST/00

Near Champlin, Minnesota 55316

Matt

Job Details: 04/28/2023

"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting too hot from the crack in the burner tube and taking out the ignitor. Installed new ignitor, burner tube and deflector. Tested and oven is working great. Oven is now fixed."

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 04/28/2023

Took temp right when I got there the freezer was at 10 degrees. Everything as of food is frozen solid. Removed ice maker and replaced it from last diagnosis and installed new lock. Reassembled then tested. Ice maker cycle and should be working properly now. Let customer know can take up to 48 hours to start making ice

We serviced a

UNKNOWN DISHWASHER

Model G6626CU

Near St. Cloud, Minnesota 56301

Seth

Job Details: 04/28/2023

I replaced the board and pump and tested the dishwasher. It is now fixed.

We serviced a

MAYTAG DRYER

Model MEDB700BW0

Near St. Cloud, Minnesota 56304

Seth

Job Details: 04/28/2023

"Dryer tumblers, but does not heat. Upon arrival and inspection, I found this machine had a typical hardware. When I dug down into the cavity, I found the thermal limiters had all been terminated. The heater was not installed. It was laying off of the bracket within the cavity, I called the owner and spoke with him. He recently purchase this property. He wants to replace the unit as repairs will exceed the value of it."

We serviced a

KENMORE LAUNDRY CENTER++

Model 2661532210

Near Maple Grove, Minnesota 55369

Matt

Job Details: 04/28/2023

"Customer complaint is, LEAKING AND NOISY DURING THE SPIN CYCLE. Inspected and tested. Washer is leaking out the tub seal onto the gearcase and spraying rusty water all over everything underneath and is really loud in a spin. Theres a lot of rust underneath on the motor and other components because of being wet. Needs parts replacement.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, Minnesota 55337

Delton

Job Details: 04/28/2023

Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.

We serviced a

MAYTAG DRYER

Model EGD4400WQ0

Near Minneapolis, Minnesota 55412

Nate

Job Details: 04/28/2023

Not heating. Found a ton of lint inside dryer and in dryer vent. Did a dryer vent cleaning. Cleaned out dryer. Replaced bad fuse. Runs and heats great now. Also used a lot of vent tape to secure vent.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A303

Near Albertville, Minnesota 55301

Matt

Job Details: 04/28/2023

"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail. Customer approved installing new heating element and front drum felt. Installed new heating element, front drum felt and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Albertville, Minnesota 55301

Matt

Job Details: 04/28/2023

"Customer complaint is, E24 ERROR CODE, NOT DRAINING. Inspected and tested. Found the hose was plugged. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

HOTPOINT RANGE

Model RB787WB4WW

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 04/28/2023

Inspected and tested. Needs new element.

We serviced a

MAYTAG WASHER

Model MVW720HW0

Near Oakdale, Minnesota 55128

Delton

Job Details: 04/28/2023

"Customer says it twists all their clothes and is ruining some of their clothes. I ran test in diagnostics and no errors. tested load of clothes and it has an agitator but uses washplate. I explained how high efficient topload washers work because it uses a washplate it will twists the clothes to wash them and with longer items or sheets it will twist rope like and that is how these newer top load washers wash to clean clothes.Washer filled, agitates, drains and spins. I recommended to use bulky cycle as that will use more water before it starts to agitate. Mechanically washer itself is working good as im here."

We serviced a

GE DRYER

Model GFD55GSSN0WW

Near Minneapolis, Minnesota 55410

Nate

Job Details: 04/28/2023

"Has been getting increasingly louder with a click it makes while running. I replaced a roller that had some wear, and the idler pully and belt. Still making a click but its fainter. I inspected the whole dryer and there is nothing rubbing.

We serviced a

GE REFRIGERATOR

Model PSB42YSXASS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/28/2023

Customer said the last 4 days the system has been working properly. Customer had the door open a few times before getting there so couldnt get an accurate temp reading. At this moment everything looks and is testing normal. Customer is going to get a thermometer for in there. Also said put some ice cream in there and see if its soft. Its cold enough in there to freeze water and refrigerator is normal.

We serviced a

GE REFRIGERATOR

Model PDS22SISBRSS

Near Minneapolis, Minnesota 55426

Nate

Job Details: 04/28/2023

"Temps have been fluctuating a lot lately. One day around zero and 35, and then the next day 30 and 50. Found the evaporator totally frosted over in ice. Found the drain pan frozen over solid, but defrost heater comes on. The evaporator drain needed to be steamed out, and all frost steamed off. Cooling nicely now."

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW0

Near Andover, Minnesota 55304

Matt

Job Details: 04/27/2023

"Customer complaint is, GAS SMELL COMING FROM THE DRYER. Customer said if he doesnt shut the gas off, they smell gas. Inspected and tested. All the fittings behind the dryer are good. I disassembled dryer and smell gas strongly on the inside. I cant pinpoint exactly where its coming from, but theres a hissing coming from the valve. This is going to need a new gas valve assembly part number 280119. Dana can you call this in for authorization. Also are we responsible for disconnecting the gas line and hooking it back up, or do they need to have a plumber do it. If I have to do it, Im probably going to need some supplies, but I dont know what because I dont do gas. Make sure and schedule me extra time on this. ; saved tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS5

Near Elk River, Minnesota 55330

Matt

Job Details: 04/27/2023

"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron and possibly a capacitor and diode. Magnetron is on order from Global, cap and diode are stock. This is going to need to be scheduled with a second guy because its a convection microwave and also theres a vent attached on the top thats a pain to reattach. ; ordrd 1 2M248HEH (Magnetron)"

We serviced a

UNKNOWN REFRIGERATOR

Model NM11BF

Near Sartell, Minnesota 56377

Seth

Job Details: 04/27/2023

"No frost on the evaporator, the fans and compressor were running. I suspect a leak new comp in 2020. ; saved tckt"

We serviced a

LG MICROWAVE

Model MV1608ST

Near Sartell, Minnesota 56377

Seth

Job Details: 04/27/2023

"Microwave as multiple issues. Broken handle glued and outer door cracking, vent cover broken and vibrating, the lights and led display dim and flicker when it cooks(cyclical flashing in tune with the HV system phasing) it would need a capacitor-0CZZW1H004B, magnetron- 2B71165R, NLA handle-MEB47173603, door- AGM67064701; saved tckt"

We serviced a

BLOMBERG++ REFRIGERATOR

Model K60340NU

Near Minneapolis, Minnesota 55401

Nate

Job Details: 04/27/2023

"Unit not cooling. Room temp although its set to 33 degrees for fresh food. Checked evaporator, its warm with no frost. All fans running. Compressor running, its hot. Condenser line is Luke warm. Has a sealed system issue. Please call Blomberg to see if they would cover sealed system work, and then call the number listed in this job ticket to keep them posted. TY is the maintenance guy here, who will also want to know any updates. ; saved tckt"

We serviced a

KENMORE DRYER

Model NOTAVAILABLE

Near Minneapolis, Minnesota 55410

Delton

Job Details: 04/27/2023

"Found that high limit thermal fuse is open due to dryer being full of lint and blocking airflow. Customer approved estimate. Replaced thermal fuse and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Minnetonka, Minnesota 55305

Nate

Job Details: 04/27/2023

Shakes bad when it runs. I put it into test mode and found that it has a bad gearcase and splutch assembly. Support rods are good. Needs new belt too if we do this job. Attached quote. Would be more than the Autho limit. Please see if WLM would like to proceed with repair. ; saved tckt

We serviced a

ASKO++ DRYER

Model T411VDT

Near Minneapolis, Minnesota 55437

Nate

Job Details: 04/27/2023

"Has done something for awhile where it hums but wont run right away. The last time they tried using it, it hummed and then smelled like melting plastic. Needs a new blower wheel and possibly a motor too. DW can you submit for both parts? I would for sure need a double time slot for this repair. ; O-emld tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC2

Near Rosemount, Minnesota 55068

Delton

Job Details: 04/27/2023

"Tenant says that maybe 1 in 4 or 5 cycles there will still be water on the bottom of the dishwasher at the end of the cycle. While im here, dishwasher is draining fully every time. I did find that there is a slow leak from motor (see picture) Im not sure why it doesnt always drain since it is draining every time as im here.Motor would have to be replaced for the leak and I will also quote to replace drain pump.I tried calling hale and it goes to voice mail and I hear static.Office will need to contact hale and give estimate but based on cost of motor and not being sure about the drain issue it might not be economical to repair.Total estimate just for motor is $537.57. Motor with drain pump $643.70; saved tckt"

We serviced a

LG REFRIGERATOR

Near Saint Michael, Minnesota 55376

Matt

Job Details: 04/27/2023

"Customer complaint is, FRZ SEEMS TO BE WORKING BUT FF IS GETTING WARM. Inspected and tested. FF compartment was 60F and freezer was 8F. Customer had spilled something done the return vents and they were plugged/frozen. I defrosted vents and now theres airflow to the FF compartment. Refrigerator is now fixed."

We serviced a

SPEED QUEEN DRYER

Model ADE3LRGS171TW01

Near North Saint Paul, Minnesota 55109

Matt

Job Details: 04/27/2023

Disassembled dryer and inspected rollers, idler pulley and belt and all looks good. Vacuumed out inside of dryer and bulkhead. Reassembled dryer and tested. Dryer sounds great.

We serviced a

GE REFRIGERATOR

Model GTS18DCPDLBB

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 04/27/2023

Unit not cooling. Found the fans are running but not the compressor. The start relay on the compressor is not working. Replaced part and now working. Unit has a good frost pattern.

We serviced a

MAYTAG WASHER

Model MVWB700BW0

Near Champlin, Minnesota 55316

Phillip

Job Details: 04/27/2023

"The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. Last visit I did all the work of removing the old parts. Today I installed the new tub bearing, seal, and shaft assembly. I started the washer on a wash cycle and then did and drain and spin. Its all working."

We serviced a

MAYTAG REFRIGERATOR

Model WRF560SEYB05

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 04/27/2023

Water discharging from freezer. Upon arrival in inspection I found this unit was affected by a manufacturing defect with the drain. I replaced the duckbill with the P-trap. I steamed out the freezer and it drained great. The fridge is now fixed.

We serviced a

LG WASHER

Model WT7300CW01

Near Saint Stephen, Minnesota 56375

Seth

Job Details: 04/27/2023

"New LG top load washer, there is gear-slop and it sounds like no oil in the gearcase. She is going to work with LG and see if they will cover the repairs.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Waconia, Minnesota 55387

Adam

Job Details: 04/27/2023

Unit wont turn on. Verified complaint. Next checked outlet had no power. Actually the whole laundry room was dead. Went to the breaker and 3 different breakers trip. One was laundry one was downstairs and one was kitchen. Turned laundry back on and then checked. Washer is now working. Next checked kitchen and all counter outlets were dead. Reset the kitchen and downstairs breaker. Must have a had a power outage.

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Waconia, Minnesota 55387

Adam

Job Details: 04/27/2023

Customers complaint unit shakes and doesnt start. Found will just try to sense but then wont do anything. Removed back cover and found a broken wire. Repaired wire then tested unit is now working properly. Unit is level.

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/28

Near Chaska, Minnesota 55318

Adam

Job Details: 04/27/2023

Dispenser is leaking. Customer tried to silicone around it but still leaking. Replaced dispenser and then filled with rinse aid. Now unit isnt leaking. Tested multiple times. Explained if you spill a little when trying to fill or to much it drip some until you run a load. After we ran it and waited no drips of rinse aid. Unit is working properly now

We serviced a

LG REFRIGERATOR

Model LFXS30766S/03

Near North Oaks, Minnesota 55127

Phillip

Job Details: 04/27/2023

The compressor was bad. I replaced the sealed system parts needed and the control. I did preform the board update. I pulled a vacuum and recharged the system.

We serviced a

LG WASHER

Model WT1101CW

Near Chaska, Minnesota 55318

Adam

Job Details: 04/27/2023

Washer was making loud noise. Verified complaint was making a loud noise when stoping from high speed. And some agitations. Tipped unit back and found the rotor nut was loose and the rotor dropped. Removed rotor and inspected looks good no damage to magnets and the splines look good also. Same as on the gearcase. Reassembled unit and put locktite on the nut for the rotor. Then tested unit multiple times and no noise.

We serviced a

ADMIRAL REFRIGERATOR

Model HMG501030

Near Minneapolis, Minnesota 55418

Phillip

Job Details: 04/27/2023

"The customer complaint is the unit is not cooling well. I found the evaporator is frosted up. I put into defrost, I get 120 volts to the heater but they do not come on. It will need the defrost heater. I defrosted the the evaporator and replaced the heater. I cycled the defrost timer on and verified the heater does come on.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WGD85HEFC0

Near Minneapolis, Minnesota 55403

Phillip

Job Details: 04/27/2023

I pulled the dryer off of the washer using the cart. I found the motor turns very hard. I replaced the dryer motor. I hooked it all back up and now the drums turns and it heats.

We serviced a

CRITERION REFRIGERATOR

Model CFRR211P1S

Near Big Lake, Minnesota 55309

Matt

Job Details: 04/27/2023

"Customer complaint is, ICEMAKER FAILED. Customer said its leaving a ice block in the bucket. Inspected and tested. FF compartment is 38F and freezer was 4F. They redesigned the ice maker to prevent this from happening. Installed the new 10 cube ice maker. Ice maker is now fixed."

We serviced a

GE RANGE

Model JB655SK7SS

Near Shakopee, Minnesota 55379

Adam

Job Details: 04/27/2023

Installed burner from last visit. Then tested. Its working properly now.

We serviced a

WHIRLPOOL WASHER STACKED++

Model GHW9150PW0

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 04/27/2023

The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. The cold solenoid on the valve assembly had failed and was not sealing tight. Today I replaced the water valve assembly. The washer is working good and fills correctly. It is not leaking from the valve anymore.

We serviced a

GE MICROWAVE

Model PSA9120SF3SS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/27/2023

Old handle was broken. On the bottom. Disassembled door and then replaced handle. Reassembled then tested. Works great