We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Farmington, Minnesota 55024
Delton
Job Details:
06/13/2022
Ran diagnostics and mechanically all functions are working good. I checked spread arms and found that lower spray arm plastic is worn and doesnt snap into place and spray arm pops out and does not rotate. Also upper spray arm is not rotating due to holes are plugged. Parts are not in stock.Need lower spray arm DD94-01007A; lower spray arm holder DD61-00273A; upper spray arm DD94-01008A; saved tckt
We serviced a
KENMORE WASHER TOP LOAD
Model 1108297910
Near St. Louis Park, Minnesota 55426
Adam
Job Details:
06/13/2022
Units motor is also seized. Ordered motor and rescheduled ; schdld next appmnt for 6/15 WED !
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Eden Prairie, Minnesota 55344
Adam
Job Details:
06/13/2022
Unit wouldnt spin and made terrible noise. Disassembled unit and found that the drive coupler was busted. Quoted customer for replacement and replaced coupler. Tested unit after and is now working properly. ; used 1 285753A (DD COUPLER) from stock
We serviced a
GE DRYER- ELECTRIC
Model GTDX180ED0WW
Near Shakopee, Minnesota 55379
Adam
Job Details:
06/13/2022
"Installed timer and knob from last diagnosis. Tested unit on many different cycles and worked great. Unit is now working properly ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model GLEQ2152ES0
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
06/13/2022
"Failed motor was found. I could not split the blower and motor so I replaced both. I tested the dryer and it worked perfectly. ; used 1 131560100 (MOTOR), and 1 131775600 (BLOWER ASSEMBLY) from stock"
We serviced a
GE DISHWASHER
Model GDT530PSD6SS
Near Waconia, Minnesota 55387
Adam
Job Details:
06/13/2022
"Put in parts from last diagnosis and now unit is working properly. Tested for over 20 minutes and no leaks. Installed motor, diverter and drain pump"
We serviced a
LG WASHER FRONT LOA
Model WM2701HV
Near Saint Joseph, Minnesota 56374
Seth
Job Details:
06/13/2022
Loud during spin wont spin out rugs. Failed rear main bearing. I quoted via bluebook. The customer declined repair and will replace it.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Loretto, Minnesota 55357
Phillip
Job Details:
06/13/2022
"I had the dishwasher unplugged and water off. I replaced the diverter because it was leaking water. After the repair I plugged it back in and hooked the water back up. Now I get the E01 pump error. Everything is hooked up. Some water may have got on the board from when it was leaking and damaged the board. It is late and the customer was not home. . Main control 00752738; snapped 1 QuickPics, states that autho needed"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Inver Grove Heights, Minnesota 55076
Nate
Job Details:
06/13/2022
"Giving an OE and UE error code, half of the loads. I ran it a few times on express wash and drains and spin. It drains great. But it did sense an out of balance laid after running it on an express wash with towels in it. I found the nut on the stator was loose. Tightened the nut. Went all the way through great. There is a plastic flood pan the washer sits on and its upstairs, so the shaking of the floor doesnt help things."
We serviced a
GE DRYER- GAS
Model DPSE810GG6WT
Near Wayzata, Minnesota 55391
Adam
Job Details:
06/13/2022
Installed all thermostats and fuse from last diagnosis and tested unit didnt have any issues ran for 20 mins
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Otsego, Minnesota 55330
Matt
Job Details:
06/13/2022
"Customer complaint is, NOISEY, DRAINS INTO TUB. Inspected and found the drain filter wasnt in all the way, thats why it was leaking into the tub underneath. Tested washer and the drain pump is failing. Also customer wants the door seal replaced. Quoted customer $370. to replace drain pump and door seal. Customer approved repairs. Installed new drain pump and door seal. Tested and washer is working great. Washer is now fixed."
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Saint Michael, Minnesota 55376
Adam
Job Details:
06/13/2022
Installed parts from last diagnosis now unit is working properly installed spray arm and inlet assembly
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Minneapolis, Minnesota 55403
Nate
Job Details:
06/13/2022
"Dryer squealing. Found a bad roller, along with an idler pully that was old, and the other roller had wear. Some freys on the belt. Replaced them, vacuumed out the lint, etc. runs and heats great.; used 1 WP691366 (IDLER PULLEY), and 1 349241T () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Osseo, Minnesota 55311
Adam
Job Details:
06/10/2022
Unit wasnt cooling the fresh food department. Couldnt hear the fan run in the fresh food area. Found once disassembled a big ice damn on top of the evap and on the sensor. Fan did run off and on. Quoted for W11395558 back fan and assembly. Customer approved and rescheduled ; ordrd 1 W11395558 (Fan and assembly)
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/10
Near Eagan, Minnesota 55122
Delton
Job Details:
06/10/2022
"Found that power cord in the Bosch power box burnt off. I spliced new connections, tested and dishwasher powers on and is working good."
We serviced a
GE DISHWASHER
Model GDF570SGJ2CC
Near Eagan, Minnesota 55122
Delton
Job Details:
06/10/2022
Found that water valve itself on dishwasher is leaking. Customer approved estimate. Ordered part and rescheduling.I shut of water to dishwasher so it wont keep leaking.; ordrd 1 Wd15x26140 (Water valve)
We serviced a
UNKNOWN REFRIGERATOR
Model 0985390-05
Near Saint Paul, Minnesota 55103
Nate
Job Details:
06/10/2022
"Replaced bad evaporator heater that tests as open. Control was sending 120 in forced defrost but heater not coming on. Bi metal was good. Not sure what the office quoted the customer. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Minneapolis, Minnesota 55406
Nate
Job Details:
06/10/2022
Drain pump keeps running after rags were washed that were used to sop up a spilled bottle of concentrated pine Sol cleaner. Washed the tub out with 10 gallons of water and cooking oil. Still wasnt working. Ended up finding a broken pressure sensor. Replaced the sensor. Works great now. Have a regular wash running right now with a tablespoon of cooking oil to clean out residual cleaner that is still in there. ; used 1 WPW10448876 (PRESSURE SENSOR) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4950XW0
Near Saint Paul, Minnesota 55105
Nate
Job Details:
06/10/2022
Shaft on transmission came off. Needs a new transmission. W10006379.
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D2WS
Near Minneapolis, Minnesota 55417
Nate
Job Details:
06/10/2022
"Washer has been shaking. Transmission is good. Washer wasnt level. One leg wasnt firm on the floor. I let the owner know. Put it on a rinse and spin, spins well now."
We serviced a
AMANA RANGE- GAS
Model AGR6603SFW1
Near Minneapolis, Minnesota 55406
Nate
Job Details:
06/10/2022
Rear left burner not igniting. Found a lot of rust built up. Cleaned the rust off with a pick and wire brush. Ignites great now. Front left burner sometimes doesnt ignite. I cleaned that too.
We serviced a
BOSCH DISHWASHER
Model SHEARF2UC/22
Near South Saint Paul, Minnesota 55075
Delton
Job Details:
06/10/2022
"Customer says not cleaning dishes well. Found that ran full diagnostic service cycle and no errors and all functions are running and working but the water pressure is lower because at times when it was testing it did not fill all the way. Customer states that she had a plumber out because she has plumbing issues before and low pressure at the sink.Dishwasher itself, mechanically is working good."
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERW02
Near Minneapolis, Minnesota 55406
Nate
Job Details:
06/10/2022
Auger motor for Icemaker works for a bit and then gets really loud and stops turning. Ordered new motor. Coming back Wednesday to install. ; ordrd 1 WPW10317991 (Auger motor)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW50LIWO
Near Roseville, Minnesota 55113
Delton
Job Details:
06/10/2022
"Checked washer and did not find any leaks inside but there was slow leak from water hose from wall to washer. Customer approved estimate. Replaced hoses, tested and did not see any leaks. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC3
Near Minneapolis, Minnesota 55419
Delton
Job Details:
06/10/2022
Found that it is leaking underneath dishwasher from motor.
We serviced a
LG WASHER FRONT LOA
Model WM3500CW
Near Minneapolis, Minnesota 55437
Delton
Job Details:
06/10/2022
Found that the bolts that hold the balance weight on the left side snapped off so the balance weight would rattle against the tub causing the noise. Because one bolt snapped the other over time looks like it got loose. I I couldnt extract the bolt but was able to add tightness and secure the other bolt that still holds the weight in place. I explained that outer tub would need to be replaced and would be spendy. Maybe bolt could be drilled out but would be hard and labor consuming. Customer was ok with just tightening the other bolt and using washer like that.If problem continues would need to quote customer for new outer tub and bolts which would be over cost of new washer at that point.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3052TSA
Near Minneapolis, Minnesota 55420
Delton
Job Details:
06/10/2022
"Replaced part, tested and burner now ignites every time and is working good."
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Plymouth, Minnesota 55446
Adam
Job Details:
06/10/2022
Unit wouldnt dispense water. Customer already had fridge pulled out. Checked water from valve and water was flowing good. Also check under the front door water was good and then we knew water line was frozen in door. They had a heater kit installed two years ago. Still was working good tried to steam line and couldnt get it to clear. Customer has another fridge and is going to unplug this one and let it defrost
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GW/A3
Near Plymouth, Minnesota 55447
Adam
Job Details:
06/10/2022
Unit wouldnt tumble. Disassembled unit. Tested thermostats and sensor. The one on the blower housing had failed and thats why it wouldnt run. Cleaned up inside unit. Oiled rollers. Replaced bad thermostat and reassembled unit. Now unit is working properly. The air flow is what caused this issue they are only getting 10pm out side and its a short vent let customer know to get that fixed as soon as possible. ; used 1 WP35001087 (THERMAL FUSE) from stock
We serviced a
DCS DISHWASHER
Model n/a
Near Long Lake, Minnesota 55356
Adam
Job Details:
06/10/2022
Installed pump from last diagnosis and found that it was leaking from where it was hooking up. Unit is leaking because when the motor seized it damage the inside of unit; ordrd 1 528042 (Motor assembly)
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Otsego, Minnesota 55301
Matt
Job Details:
06/10/2022
"Customer complaint is, PANEL BLANK AND WON'T ENGAGE THIS IS INTERMITTENT ISSUE. Inspected and tested. Found the control panel doesnt always respond. The control panel is sporadically failing. Needs a new control panel. Installed new control panel and tested. Dishwasher is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AV/A211
Near Otsego, Minnesota 55330
Matt
Job Details:
06/10/2022
"Customer complaint is, WONT SPIN. Inspected and tested. Started washer on a rinse and spin and it filled, agitated and drained. But did not go into a spin because the washer was half full of soap suds. I cleaned out the soap suds and ran washer 2 times before I got all the soap out and now its spinning great. The customer is using powder detergent and its all over on the inside of the detergent dispenser. I cleaned out dispenser. Advised customer to use a lot less soap and if they continue to have problems to try using a different kind of soap. Washer seems to be working great now, but Im not completely convinced theres not another issue here. It worked both times I tested it after getting all the soap out. It we get called back out for the same issue we should go back with the main board and inverter board, part numbers DC92-01803J and DC92-01531C."
We serviced a
MAYTAG DRYER- GAS
Model MDG5500AWW
Near Elk River, Minnesota 55330
Matt
Job Details:
06/10/2022
"Customer complaint is, SQUEAKING BAD WHEN THEY TURN IT ON. Inspected and tested. Found the rear rollers, idler pulley and front glides are all wore out. Installed 2 new rear rollers, idler pulley and 2 front glides. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 WP6-3700340 (IDLER PULLEY), 2 12001541 (ROLLER), and 2 306508 (GLIDE KIT) from stock"
We serviced a
LG REFRIGERATOR
Model LRMVS3006D/00
Near Blaine, Minnesota 55434
Matt
Job Details:
06/10/2022
"Customer complaint is, LOWER ICE MAKER NOT MAKING ICE. Inspected and tested. Found the freezer ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
GE REFRIGERATOR
Model GNE25JSKLFSS
Near Fridley, Minnesota 55432
Matt
Job Details:
06/10/2022
"Customer complaint is, MISSING ONE OF THE TWO DIVIDERS. Door bin WR71X25043, shelf with slide on it WR71X24967, middle left hand shelf WR71X24965 are all broken. Freezer temperature is 3F and FF compartment is 37F. ; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, Minnesota 55347
Nate
Job Details:
06/10/2022
Replaced bad drain pump and cleaned out plugged drain line. Runs and drains great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near Monticello, Minnesota 55362
Seth
Job Details:
06/10/2022
I replaced the failed board and tested. It is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297 AARS/XAA
Near Monticello, Minnesota 55362
Seth
Job Details:
06/10/2022
"Not cooling, leaking, Loud compressor and no ice upon arrival and inspection I found the freezer that had been closed all night was 32 deg F. The ff evaporator cover was leaking and ice room was warm and ice was melting. This fridge has 2 manufactures defects the ice maker and leaking evaporator cover. The sealed system was failed and the compressor is loud. Please call into authorizations ; saved tckt"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS4
Near Big Lake, Minnesota 55309
Seth
Job Details:
06/10/2022
Not spinning and burning rubber smell. Failed rear main bearing spin drum resting on door bellows. Please send into authorizations. To repair this would need a older rear outer front spin basket and Bellows to repair. See pictures for part numbers; saved tckt
We serviced a
GE WASHER TOP LOAD
Model GTW540ASPOWS
Near Monticello, Minnesota 55362
Seth
Job Details:
06/10/2022
"Customer complaints the machine does not complete cycle, then to cold water, and has a broken wash plate. I will need the following parts to complete this repair. Valve- WH13X26535, impeller -WH43X30198, belt-WH01X24180. Please ship all parts direct with dryer Parts; saved tckt"
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG617STT0
Near Minnetonka, Minnesota 55345
Adam
Job Details:
06/10/2022
Unit wouldnt tumble disassembled unit and found a sock stock in between the drum and a roller. Removed sock and did a dryer maintenance when I had it a part. Cleaned all the lint oiled everything up and reassembled unit now running properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chanhassen, Minnesota 55317
Adam
Job Details:
06/10/2022
Ice maker wasnt working. I installed water valves and ice maker. I still couldnt get the ice maker to work. Customer is going to let it for the weekend and see if it will work other wise unit will need a control board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FCD-150T
Near Minneapolis, Minnesota 55436
Adam
Job Details:
06/10/2022
Unit is cooling any more. The freezer had a little bit of cooling but not enough was at 60 degrees fridge was warmer. Everything is running properly and tested fine. The compressor is running and tested good also everything else looked and tested good. System has a sealed system issue; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHXM65W55N/10
Near Maple Grove, Minnesota 55369
Matt
Job Details:
06/10/2022
"Customer complaint is, INLET VALVE ON BOTTOM LEFT IS LEAKING. Inspected and found the inlet valve is leaking. Installed new inlet valve and tested. Dishwasher is now fixed. ; used 1 00628334 (VALVE) from stock"
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Otsego, Minnesota 55330
Matt
Job Details:
06/09/2022
"Customer complaint is, SOAP DISPENSER ISSUE, SOAP GETS STUCK OR POPS OUT AT WRONG TIME AND DISHES DIRTY EOC. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher through service diagnostics. No errors and everything was working perfectly. Soap dispenser worked every time. I think because of the plugged filter there wasnt enough water pressure to clean or wash the soap out of the dispenser. Everything is working great now."
We serviced a
KITCHENAID DISHWASHER
Model KUDE50CXSS8
Near Saint Michael, Minnesota 55376
Matt
Job Details:
06/09/2022
"Customer complaint is, UNIT IS DEAD. Inspected and tested. Found the UI control panel has failed. Parts on order. ; ordrd 1 WPW10500166 (UI) and 1 W10473198 (Main board)"
We serviced a
LG REFRIGERATOR
Model LFC25765SW/00
Near Minneapolis, Minnesota 55442
Adam
Job Details:
06/09/2022
Unit wasnt making ice was customer complaint. Water valve was working properly just wasnt dispensing the ice. Ordered ice maker and rescheduled customer; ordrd 1 AEQ72909603 (Ice maker)
We serviced a
KENMORE DRYER- GAS
Model 110.7022512
Near Chanhassen, Minnesota 55317
Adam
Job Details:
06/09/2022
Customers complaint unit wasnt drying. Turning on unit and the igniter was working and kicked the gas on so we had heat. Checked airflow and there was a big blockage from lint at the end of the vent. Cleared that out and was getting 19 mph to 20 mph out the vent which is good. Watch heat and was getting to 205ish then would go off. Watched for 25min and was still good. Told the customer was probably just the blocked vent. Showed him the peep hole to see the flame and said if cloths dont seam to dry again he could look in there and see if through out the cycle the flame is lighting. If it happens again will need coils.
We serviced a
LG WASHER FRONT LOA
Model WM3370HWA/01
Near Victoria, Minnesota 55386
Adam
Job Details:
06/09/2022
Unit wasnt spinning out was customer complaint. Found that the drain pump was making a bad noise and wouldnt pump out the water. Checked filter and was dirty cleaned and reinstalled tried drain pump again still wasnt pumping the water. Quoted and replaced drain pump; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 1108299100
Near St. Louis Park, Minnesota 55426
Adam
Job Details:
06/09/2022
Unit wouldnt spin. Basket was extremely hard to spin. Disassembled unit and found the gear case was bad. Unit is disassembled and customer is ok with leaving it that way. Everything else looked good on unit. ; ordrd 1 3360629 (Gear case)
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, Minnesota 55305
Adam
Job Details:
06/09/2022
Door lock was erroring out again. Last time couldnt get it to happen did it once and it showed error on the SmartHQ replaced door lock like it says wiring looked fine.
We serviced a
FRIGIDAIRE DRYER- GAS
Model FASG7074LW0
Near Minneapolis, Minnesota 55443
Adam
Job Details:
06/09/2022
Unit one tumble. Disassembled unit and found a piece of clothing stuck in the blower wheel. Also the idler pulley was shot. Quoted customer for idler and removing stock clothing. Reassembled unit with new parts and cleaned and oiled parts available. Started unit and unit was spinning and tumble in but boy creaking extremely bad. Found that the blower was bad from the clothes getting stuck inside. Quoted customer for lower part also. Customer rather did a new unit because display board was damaged also.
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA/01
Near Inver Grove Heights, Minnesota 55076
Delton
Job Details:
06/09/2022
Replaced plunger magnet. Door now closes and is working good.
We serviced a
GE REFRIGERATOR
Model CWE23SSHHSS
Near South Saint Paul, Minnesota 55075
Delton
Job Details:
06/09/2022
"Found several issues. Leaking was caused from evaporator drain tube being clogged and during defrost was leaking onto bottom of freezer. Cleared that out and now drains normally. Also freezer gear rollers are cracked and falls off, Freezer door gasket is ripped and falls off, upper freezer basket roller broke off. Needs several parts that are not in stock. Please check and see if parts can be found and give customer estimate.Freezer door gasket wr14x31558; Freezer pin WR01x11023; Upper Basket WR32X6450; freezer RH drawer gear WR02x13629; LH gear WR02x13630; saved tckt"
We serviced a
KENMORE DISHWASHER
Model 665.13099N412
Near Saint Paul, Minnesota 55117
Delton
Job Details:
06/09/2022
"Found that dishwasher drain hole in plumbing pipe underneath sink was clogged with grease/gunk preventing water from draining. Cleaned out pipe, tested and dishwasher drains every time. Dishwasher is working good."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGFL67DSD
Near Saint Paul, Minnesota 55113
Delton
Job Details:
06/09/2022
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WT7200CW
Near Minneapolis, Minnesota 55426
Nate
Job Details:
06/09/2022
City had a water main break on 5/21 and 6/3. Customers basement had a foot of dirty standing water. I inspected the washer and it was flooded by muddy water. Please submit to AHS. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Dayton, Minnesota 55327
Matt
Job Details:
06/09/2022
"Customer complaint is, LIT UP WONT START. DOOR LOCKS, DISPLAY SHOWS THE TME AND AFTER A WHILE IT CUTOFFS. Inspected and tested. Control panel turns on and you can start it, but nothing happens. In test mode nothing happens either. The main board has failed. This washer has a stacked dryer on top."
We serviced a
KENMORE FREEZER
Model 25321741106
Near Otsego, Minnesota 55330
Matt
Job Details:
06/09/2022
"Customer complaint is, FAN SOUNDS LOUD. Inspected and tested. Found the defrost drain was plugged and the fan was sporadically making some noise. Installed new fan motor and defrosted evaporator drain. Tested and fan sounds great. Freezer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Anoka, Minnesota 55303
Matt
Job Details:
06/09/2022
"Customer complaint is, KEEPS STOPPING MID CYCLE AND BEEPING NOISE, RESET BREAKER BUT DIDN'T HELP. Inspected and tested. Found the microfiltration filter was plugged. Cleaned out filter and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Saint Paul, Minnesota 55116
Delton
Job Details:
06/09/2022
"Found that drain pump is bad. Customer approved estimate. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KENMORE MICROWAVE
Model 79080343310
Near Minneapolis, Minnesota 55431
Delton
Job Details:
06/09/2022
"Metal rack corner is burnt as well as the supports (see picture) also looks like cavity has a bit of damage due to the sparks. Microwave works and heats water fine without rack in microwave. Turn table is working fine, it starts/stops correctly. ?Would need several parts Rack 5304478927; rack cooking supports (4 of them) 5304478924; grey touch up paint? If we can find one; saved tckt"
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model SWNSX2PP112TW01
Near Minneapolis, Minnesota 55417
Nate
Job Details:
06/09/2022
"Not running. Found the lid switch actuator was bent, probably from someone slamming down the lid. I adjusted that, now it fills with water. I also put a couple clips on the drain pump so its secure. Runs well now."
We serviced a
DACOR MICROWAVE
Model PCOR30S
Near Minneapolis, Minnesota 55407
Nate
Job Details:
06/09/2022
"Replaced a control that had a burn on the board. But still not heating. Its a convection microwave, 17 years old, so hopefully we can find these parts. I want to return with a mag 66761, transformer 66760, cap 66752 and diode 66676. And thermal fuses 66677, 66248, . O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD6200SW1
Near Minneapolis, Minnesota 55404
Nate
Job Details:
06/09/2022
"Replaced a bad thermal fuse because it wasnt heating. Vacuumed lint out. They will have dryer vent cleaned. Runs and heats great now. LM with owner to call us and make the payment. ; used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"
We serviced a
MAYTAG WALL OVEN- ELECT
Model MEW7630AS01
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
06/09/2022
Customer complains that after we ran the self clean on the lower oven UI went dead it locked and would not respond. Upon arrival and inspection I found the thermal fuse failed. I replace the failed thermal fuse and machine reset an opened as designed. I tested by running the bake cycle on both upper and lower oven to 350?F. The cooling fan ran great the whole time. I recommended the customer service from using the self clean option as this is known to cause a problem with this make and model. The wall oven is now fixed.; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Apple Valley, Minnesota 55124
Delton
Job Details:
06/09/2022
Customer says dishwasher not draining. Found that there a piece of glass stuck in drain pump. Tested and dishwasher drains but then found that motor is squealing and that it is leaking from underneath door. Needs new motor/sump assembly and inside door vent assembly. Parts show not in stock also probably need to get authorization based on parts costs. SCHEDULE 2 HOURS FOR REPAIRMotor/sump assembly DD82-01126B; door vent assembly DD94-01030A; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 59663822200
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
06/09/2022
Customer complains of high temperatures. Upon arrival and inspection I found the freezer was at -1?F the fridge central cavity was 45?F. The fridge was way over full and improperly loaded see pictures for details. But I tested for airflow and air temperature from the air dampener the temperature was steady at 13? but it was blocked by food. The freezer door was held open by a pet toy when I arrived. There was frost present in the freezer. I advise the customer she needs to follow the instructions in her owners manual and properly load the fridge and freezer. Due to the excessive moisture buildup I recommended a hard defrost and cleaning per the owners manual.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT183TD04
Near St. Cloud, Minnesota 56304
Seth
Job Details:
06/09/2022
"Not cooling. Fresh food section is 55?F freezer section is 38?F. I removed evaporator cover and found only 10% of the evaporator was frosted. This refrigerator has a failing sealed system. While I was on site the compressor overheated and kicked off. This refrigerator needs to be serviced by an EPA certified refrigeration company and checked for refrigerant leaks or be replaced in my professional opinion. Fridge is not able to perform as its designed, and could cause sickness or food poisoning if product is consumed that has been kept in the fridge the customer was notified."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ8WW
Near Minneapolis, Minnesota 55404
Nate
Job Details:
06/09/2022
Washer leaking. Found lots of oil leaking from bad transmission. Quoted for transmission and belt. They will get a new washer.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB755DW0
Near Saint Michael, Minnesota 55376
Adam
Job Details:
06/09/2022
Unit would just click but not start. Disassembled dryer. Found a bad fuse. WP3392519 which we replaced two years ago. Also did a free dryer maintenance (oiled rollers and cleaned inside dryer. Unit has crinkle vent hook up and gets a little kinked. I found a softball size of lint inside of it also. Which is probably causing the issue. Advised dad that they need to remove it and clean it often or replace with stiff dryer vent duct work; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4470TQ0
Near Elk River, Minnesota 55330
Matt
Job Details:
06/09/2022
"Customer complaint is, WONT DRAIN, WONT DO ANYTHING, JUST CLICKS. Inspected and tested. Found a sock in the drain pump and the agitator dogs are wore out.. Installed new agitator dogs and removed sock. Tested washer and its working great. Washer is now fixed. ; used 1 80040 (DOGS) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model MGD5500FW0
Near Saint Paul, Minnesota 55104
Nate
Job Details:
06/09/2022
"Dryer was squealing and then it stopped. Found a bad idler pully and belt was wearing on it. Used dryer kit, replaced the pully, belt and rollers. Vacuumed out a lot of lint. Runs and heats great now. ; used 1 4392067 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8551AWQ
Near Saint Paul, Minnesota 55113
Nate
Job Details:
06/09/2022
"Needs W11082871 and MDB8551AWQ. Seal and water valve. Quoted for those replaced, L14 labor and BB for them is 101 and 92.90. Its an old dishwasher. Water keeps entering the dishwasher and water leaking underneath from bad seal. "
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB855DC4
Near Elk River, Minnesota 55330
Matt
Job Details:
06/09/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Dryer is heating great and cycling between 230F and 140F. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA/01
Near New Brighton, Minnesota 55112
Nate
Job Details:
06/09/2022
Had a burnt section on the wire harness to the motor. Replaced the burnt wires with new wires. Runs great now. Put through a speed wash.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RS696PXEB2
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
06/08/2022
I just handed the board to the customer. She said no reason to put it in.
We serviced a
LG WASHER FRONT LOA
Model WM2010CW
Near West Saint Paul, Minnesota 55118
Delton
Job Details:
06/08/2022
"Found that hull sensor was bad and motor wouldnt turn. customer approved estimate. Replaced hull sensor, tested and washer is working good.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
LG REFRIGERATOR
Model LFC22740ST
Near Saint Paul, Minnesota 55105
Delton
Job Details:
06/08/2022
"Found that there is a sealed system leak, only %10 frost pattern , seales system issue
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Saint Paul, Minnesota 55116
Delton
Job Details:
06/08/2022
There was a firmware update for this dishwasher. I updated firmware and dishwasher is working. I ran diagnostics and all functions are running and working good.
We serviced a
KENMORE REFRIGERATOR
Model 59678576802
Near Minneapolis, Minnesota 55406
Delton
Job Details:
06/08/2022
"Found that compressor is not running, just buzzing and relay clicking. Customer approved estimate for start relay. Replaced relay, tested and compressor turns on and is starting to cool. Refrigerator is working good.; used 1 PRO41 () from stock"
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/25
Near Minneapolis, Minnesota 55406
Delton
Job Details:
06/08/2022
Dishwasher not draining. Found that drain line runs through the floor into basement then travels into wash room 20 feet away. Appears that something was stuck in drain tube because when i disconnected to check smaller run drain hose it did drain. I reattached the long drain and it now drains and dishwasher no longer has drain error. I informed customer that the setup they have is not per the specs of the manufacture and if happens again probably the same thing and to check drain hose in the basement.DIshwasher is draining and working good as Im here.
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Apple Valley, Minnesota 55124
Delton
Job Details:
06/08/2022
Found that compressor windings are open. Bad compressor. Fridge/freezer is at room temperature. Needs sealed system repair.; saved tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9050XW00
Near Farmington, Minnesota 55024
Delton
Job Details:
06/08/2022
Found that washer drain fine. Problem is that tub bearings are going bad and is loud when spinning also going out of balance the MCU stops the spin and gives error. Will not go into high speed spin. Bad tub bearing and MCU. .; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Lakeville, Minnesota 55044
Delton
Job Details:
06/08/2022
"Found debris in drain pump. Removed debris, tested and then found that wash motor runs for 2 seconds then stops. Found that Wash motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10605058 (Motor/sump assmebly)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model JFC2089WEP3
Near Minneapolis, Minnesota 55446
Nate
Job Details:
06/08/2022
Replaced bad mullion. Works great now.
We serviced a
GE REFRIGERATOR
Model CYE22TP4MBW2
Near Excelsior, Minnesota 55331
Adam
Job Details:
06/08/2022
Installed door and valve from last diagnosis and now unit is working greatFreezer temp 2Fridge temp 38
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS36MHX01
Near Greenwood, Minnesota 55331
Adam
Job Details:
06/08/2022
"Fridge temp is at 39 degrees and freezer at 28. Found no frost pattern on the evap(see photo). Compressor and all Fans are running. Looks like a sealed system issue everything this testing properly for mechanical parts; snapped 1 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT530PSD6SS
Near Waconia, Minnesota 55387
Adam
Job Details:
06/08/2022
"Unit is leaking underneath. Pulled unit out and tested. Unit was leaking from where the diverter and motor hooks up. Tried to rebook but its to worn out needs both to fix water leak. Also noticed drain pump making a loud noise when trying to drain. Nothing was clogged but motor is going. Needs also drain pump. Parts listed belowWD49X23778 motorWD35X10386 diverter WD19X25187 drain pump; schdld next appmnt for 6/10 FRI !, states that autho needed"
We serviced a
GE REFRIGERATOR
Model GTK18ICXARBS
Near Minneapolis, Minnesota 55408
Nate
Job Details:
06/08/2022
"Replaced bad waterline from valve to Icemaker and fill tube. Explained to customer that plastic. Pieces cant come from a copper waterline, and to throw out the first batch of ice. Can someone call to collect or bill this at the end of the month?; saved tckt , states that autho needed"
We serviced a
LG DRYER- ELECTRIC
Model DLEX4370K
Near Chaska, Minnesota 55318
Adam
Job Details:
06/08/2022
Dryer would go to lower heat with error code for ducts clogged. Found good air flow from back of unit. Disassembled and cleaned unit inside and made sure nothing was testing bad. Cant test air flow out side because its to high but the flap isnt really opening so they have a air flow problem. Customer is going to get the vents cleaned
We serviced a
GE REFRIGERATOR
Model PYE22KMKGES
Near Minneapolis, Minnesota 55407
Nate
Job Details:
06/08/2022
"Fresh food 47 degrees. Freezer 0 degrees. Fridge set at 35 and 0. Found frost built up around ff evaporator fan, and fan not running. Replaced fan, got frost off evaporator panel. Fan running strong now. Told customer 24 hours until it should be cooled down. Runs great now. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
AMANA REFRIGERATOR
Model n/a
Near Minneapolis, Minnesota 55406
Nate
Job Details:
06/08/2022
"12324801 inner door liner. 12442201 evaporator fan motor. WP12550116Q fresh food door gasket, and Freezer gasket WP12550116Q..; O-emld tckt"
We serviced a
BOSCH WALL OVEN- ELECT
Model HBL5551UC/02
Near Minneapolis, Minnesota 55414
Nate
Job Details:
06/08/2022
Found a bad bake element. Lower oven would only get to 150 on bake. Preheated to 350. Heats great now.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGMC3065PFE
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
06/08/2022
When the oven heated to 400 I could smell something melting. I pulled the bake element out from the front and found the connectorsTo it loose and burnt. I cut the wires back and replaced the connectors with high temp connectors. I advised the customer to remove and clean racks by hand then run a self clean.
We serviced a
KENMORE REFRIGERATOR
Model 79576203901
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
06/08/2022
The customer said he found frost in the freezer and around the edge of the door. He cleaned up the frost and the noise issue went away. The freezer bulb was bad. The customer replaced the bulb and now the freezer light works. The fresh food door switch is failing. The customer preferred me not to replace it.
We serviced a
LG WASHER FRONT LOA
Model WM2016CW
Near Minneapolis, Minnesota 55422
Phillip
Job Details:
06/08/2022
I found the basket moves up and down and when loaded the basket is rubbing on the door seal. This would need a tub job. The customer will replace the washer.
We serviced a
MAYTAG DRYER- GAS
Model PYG4500AWW
Near Plymouth, Minnesota 55441
Phillip
Job Details:
06/08/2022
"The belt was broken and the left roller was locked up. I replaced both rollers and the belt. I also vacuumed out the lint. ; used 1 341241 (BELT), and 1 LA-1008 (ROLLER KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plymouth, Minnesota 55446
Phillip
Job Details:
06/08/2022
Today its making ice the bucket was full. The customer said he reset the power yesterday because they had a power surge or something and now it makes ice., I replaced the main control.
We serviced a
FRIGIDAIRE STACKED WASHER
Model GET ME
Near Minneapolis, Minnesota 55414
Nate
Job Details:
06/08/2022
Washer made a grinding noise and stopped. I found lots of oil leaking from rusty transmission. The belt is falling apart.

