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Service History 327

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed October 7, 2025 to October 8, 2025

Speed Queen WasherOct 7, 2025Sartell, MNTechnician: Brandon

Model AWN432SP113TW04

Replaced broken switch, washer is working as it should.

GE WasherStackedOct 7, 2025Plymouth, MNTechnician: Mark

Model GUD27GSSJ0WW

Replaced drain pump and tub to drain pump hose, tested, passed, pump now quiet, no leaks, unit working properly.

“Mark has been very informative & professional at his work providing tech support.0”

Reza N.
Liebherr RefrigeratorBuilt-inOct 7, 2025Afton, MNTechnician: Hyrum

Model RI1400

Installed new door gasket, conformed into place, sealing properly.

“Hyrum is a rare person that is technically savvy yet has really good customer relations. It’s easy to trust him to do a good job.”

Peter V.
Kenmore DryerOct 7, 2025Saint Paul, MNTechnician: Eric

Model 110.768625

Replaced bad burner coils with triaged part, tested with wet sheets, dryer running normal, all set.

“Technician prompt and very professional and efficient”

John W.
LG DishwasherOct 8, 2025Coon Rapids, MNTechnician: Tanner

Model LDT9965BD

Customer stated that the door slams down, found one of the door springs unattached from rope, reattached spring, tested, and found door operating properly, complete.

“Extremely fast and friendly service. A+++ all the way! This is a fantastic reputable company.”

Mary N.
Speed Queen DryerOct 8, 2025Saint Paul, MNTechnician: Collin

Model LTEE5ASP175TWO1

Went through entire unit, found no issues, tested thermistor and elements, all fuses tested great, found option for near dry was selected causing unit to stop before being gone, unit is good to go.

“He was so thorough and friendly. Being at the hospital, I stayed with him to make sure he could access what he needed. Very competent and fast!”

Brad (regions Hospital) R.
Whirlpool DishwasherOct 8, 2025Mendota Heights, MNTechnician: Michael

Model WDTA50SAHN0

Customer complained of unit not draining, verified power from board to drain pump, no hose clogs, found air gap clogged, cleaned air gap and hoses, ran test cycle, unit drains normally and works properly.

“Michael was quick to respond in setting an appointment. He was flexible when he finished his early appointment before us and flexible in arriving at ours earlier than scheduled. He quickly attacked our dishwasher problem and found the no draining problem right away. He corrected the problem then made sure everything worked perfectly and way ahead of schedule and under my budgeted amount. Very happy with Michael. He’s a nice guy too. Cleaned up afterwards. We had a fantastic experience with him.”

John S.
Frigidaire RefrigeratorOct 8, 2025Prior Lake, MNTechnician: Bunbob

Model GRMS2773AF

Consulted Electrolux tech line ticket #1004742177, ran diagnostic tests, all passed, ice maker fills and twists, heater and fan operate, temp sensor working, steamed excessive frost behind auger grill, advised 24 hours before ice production.

“We had great experience with Bunbob, he explained what’s going on with our fridge and want to make sure it’s work again without cause any further issues. Ontime and very detail. Thank you so much for helping us!”

Maria H.
Samsung WasherOct 8, 2025Plymouth, MNTechnician: Tanner

Model WA45T3200AW

Customer stated unit leaves dark slime residue on clothing, tested, unit operating properly, advised residue likely from lint and detergent, educated on cleaning methods, complete.

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