We serviced a
WHIRLPOOL DRYER
Model LER5624BN1
Near Plymouth, Minnesota 55447
Phillip
Job Details:
09/14/2023
The dryer is dead and does not start. I found the fuse is bad. I dont have a fuse so I will order one and come back. ; ordrd 1 WP3392519 (Fuse)
We serviced a
GE DISHWASHER
Model CDT866P2M4S1
Near Saint Paul, Minnesota 55105
Delton
Job Details:
09/14/2023
"Dishwasher says leak detected Customer informed me that the coffee pot that sits above the counter was stuck on and leaked all over counter and onto top and bottom of dishwasher and into drip pan causing dishwasher to sense a leak.I cleaned out drip pan, tested and dishwasher starts and has been running for over 20 minutes. Dishwasher is working good.; O-emld tckt"
We serviced a
GE DRYER
Model HTX24GASK0WS
Near Monticello, Minnesota 55362
Matt
Job Details:
09/14/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Dryer runs, but no heat. I disassembled dryer and found the thermostat has failed. Quoted customer $324. to install new thermostat. Customer approved repairs. Part on order. ; ordrd 1 WE04X25201 (Thermostat)"
We serviced a
KENMORE RANGE
Model 790.72502010
Near Minneapolis, Minnesota 55412
Nate
Job Details:
09/14/2023
"Taking a long time to bake, not always igniting. Found a bad bake ignitor. Replaced it, heated up to 350 in 6 minutes flat.
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Minneapolis, Minnesota 55411
Nate
Job Details:
09/14/2023
"Washer doesnt finish cycles. Keeps clicking. I hooked up the newfi device and can see it has 1114 critical lid lock failures. Lid lock is top replaced part on washer. Quoted for lid lock. Owner does most of his own repairs, he will do repair himself and get part off of Amazon."
We serviced a
KUCHT RANGE
Model n/a
Near Minneapolis, Minnesota 55416
Nate
Job Details:
09/14/2023
"Tripping breaker when on bake in first minute. Cool top didnt work recently, but now it works fine. If moisture under burner cap it can stop it from igniting. Replaced bad bake ignitor. Ignites and heats great now with no issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Hopkins, Minnesota 55305
Adam
Job Details:
09/14/2023
Installed new valve. Once installed tested multiple times for leaks. Everything is working properly now with out any leaks.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
09/14/2023
I replaced the water valve and tested. It now filing with hot and cold water fast. No other issues found.
We serviced a
GE REFRIGERATOR
Model GTE17GTNDRWW
Near Minneapolis, Minnesota 55437
Delton
Job Details:
09/14/2023
House is being sold and inspector said that it was leaking from ice maker behind refrigerator. I pulled out fridge and ran ice maker. Ice maker harvested and filled and no leaks. Checked all over refrigerator and no leaks. Only thing that was abnormal is that the ice maker fill tube was pulled out a little bit. I pushed it in and added caulking to ensure it is secure. Dishwasher is right next to refrigerator and i ran that and no leaks. It appears that the warped floor could of been from old previous appliances as the refrigerator and dishwasher are from 2020. No found leaks as im here inspecting the appliances.
We serviced a
BEKO DISHWASHER
Model DIT38530
Near Minneapolis, Minnesota 55424
Adam
Job Details:
09/14/2023
Installed door latch from last diagnosis. Once installed. Tested multiple times. Opening and closing properly.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Chaska, Minnesota 55318
Adam
Job Details:
09/14/2023
Installed conveyor from last diagnosis. Once installed tested multiple times for leaks unit is working properly now. Looks like 50% of the holes are plugged. Definitely was a problem
We serviced a
ELECTROLUX DRYER
Model EFMG627UTT0
Near Shorewood, Minnesota 55331
Adam
Job Details:
09/14/2023
Unit making loud noise customer thinks something got in the blower again. Has happened before. Disassembled unit and found a sock in the blower wheel removed sock inspected everything there is light wear on the blower. Reassembled unit tested. Unit sounds a lot better now. Explained if it happens again the blower wheel will probably have to be replaced.
We serviced a
GE RANGE
Model JGSP28SEN3SS
Near Plymouth, Minnesota 55446
Adam
Job Details:
09/14/2023
Installed all parts listed. Tested multiple times and working properly. The flames are nice and normal. The left front now ignites properly. All the flames look good now. All 4 burner igniter quickly and properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1164XWS-1
Near Minneapolis, Minnesota 55435
Delton
Job Details:
09/14/2023
"Found that fuse was open and cut power. Fuse was open because microswitches were bad and shorted. Customer approved estimate to replace switches and fuse. Tested and microwave now turns on and is heating and working good.
We serviced a
HOTPOINT RANGE
Model RSS530DET3WW
Near Minneapolis, Minnesota 55407
Nate
Job Details:
09/14/2023
Bake and cook top dont work. Found the gas was shut off outside. Spoke with tenant and they will call gas company to get it turned on.
We serviced a
HAIER REFRIGERATOR
Model HA10TG218SS
Near Minneapolis, Minnesota 55414
Nate
Job Details:
09/14/2023
Water pools up every day on the top shelf of the fresh food section. Found the drain line in the freezer totally iced over. I steamed it out in the freezer until steam was coming out of the condensation drain. Then steamed from behind the fridge up into the freezer. Then poured water in the drain and it all drained great.
We serviced a
GE REFRIGERATOR
Model GSE25HSHJHSS
Near Minneapolis, Minnesota 55401
Nate
Job Details:
09/14/2023
Icemaker sporadically makes ice. When I arrived I saw the filter light was on. I checked the icemaker and saw slivers of cubes stuck in the fingers of the icemaker. Asked customer when she changed the filter last. She never has. Its been 5 years. Got her the part number and where to order filter from.
We serviced a
LG REFRIGERATOR
Model LBN22515ST
Near Maple Grove, Minnesota 55369
Nate
Job Details:
09/14/2023
"Fan has been running loud and there sometimes are black specs in the ice cubes. Icemaker itself is good. Checked for shut off valve in basement to see if its a saddle valve, but waterline to fridge is behind Sheetrock. Explained to customer that flecks are coming from the waterline somewhere, external to the fridge. I adjusted the fan so that it doesnt vibrate, and steamed out frozen condensation around the evaporator fan. Now it runs nice and quiet. All fixed."
We serviced a
SPEED QUEEN DRYER
Model ADG3LRGS111TW01
Near Saint Paul, Minnesota 55108
Nate
Job Details:
09/14/2023
"After I left they tried it, and it heated for a few minutes and stopped heating. Came back, vacuumed it out and then installed new coils. Ran it for 15 minutes and it continued to cycle and heat well.
We serviced a
LG REFRIGERATOR
Model UPFXC2466S/01
Near Edina, Minnesota 55439
Delton
Job Details:
09/14/2023
"Found that there is small frost build up on back wall of refrigerator evaporator underneath crisper drawer. Refrigerator still cooling and evaporator is not frosted over, just in that one section. Freezer has a little bit frost build all over food but found that there was ice cream bar stuck on bottom of freezer that made door not very smooth to close.Looks like its possible that door could cause more frost to build up than normal and over time make a ice block.Defrosted the build up,tested and refrigerator and freezer are cooling and working good."
We serviced a
KENMORE WASHER
Model 110.24642300
Near St. Cloud, Minnesota 56301
Matt
Job Details:
09/14/2023
"Customer complaint is, FILLS WITH WATER BUT WON'T AGITATE, SPIN OR DRAIN. Inspected and tested. Found the lid switch has failed. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Plymouth, Minnesota 55446
Phillip
Job Details:
09/14/2023
"The rear discharge tube was pulling out of the filter plate. We found the tabs on the discharge tube are broken. I gave the customer a quote for new parts, but he did not want all new parts. I cut a piece of hose clamp and used it to secure the discharge tube.
We serviced a
UNKNOWN REFRIGERATOR
Model BCA5102SS-1
Near Plymouth, Minnesota 55446
Phillip
Job Details:
09/14/2023
"This was a under counter unit. The compressor tried to start, but would not run. I found the start device was shorted. We installed a new start run device and the compressor started right up. It is cooling good.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGET3045KFA
Near Plymouth, Minnesota 55446
Phillip
Job Details:
09/14/2023
The complaint is the oven does not heat up. We started the oven and neither the bake or broil element get hot. I pulled the board out and found a bad solder spot at the double line bake relay. I fixed the board and put the board back in. I hooked it back up and tested it again. Now the oven is getting hot and to 350.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Saint Paul, Minnesota 55109
Delton
Job Details:
09/14/2023
I replaced door mullion (flapper) and flapper guide. Refrigerator is working good.
We serviced a
CRITERION RANGE
Model CGR518P1B
Near Saint Paul, Minnesota 55130
Delton
Job Details:
09/14/2023
"Tenant says she faintly smells gas when she walks by even when range is not being used. She said she had a plumber out and they couldnt find anything. I checked all gas connections from gas line at the wall and all the connections in the range. No bubbles, no leaks and while I was here did not smell any gas. I told tenant that if they continue to smell gas, to call the gas company and they would have to come out and see where the leak is from. As im here I did not smell or find any leaks on the range. I called owner and explained to him what i found and did."
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A202
Near Saint Augusta, Minnesota 56301
Matt
Job Details:
09/14/2023
"Customer complaint is, DRUM WONT TURN. Inspected and tested. Found both rear rollers were falling off and the belt is broken. to install new belt and 2 rear rollers. Customer approved repairs. Installed new belt, 2 rear rollers and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Minneapolis, Minnesota 55446
Phillip
Job Details:
09/13/2023
"The washer starts but the basket never moves. In test mode it filled and then gave the 3c2 fault code. The code is for the motor not working. I tested the motor windings and got 12 ohms across all terminals. I do not get the correct voltage out the inverter board. It will need the inverter board. I gave the customer the quote, at this time he wasnt to think about it. He will call us back if he wants it fixed. ; schdld next appmnt for 9/18 MON !"
We serviced a
KITCHENAID RANGE
Model KGRS505XWH05
Near Big Lake, Minnesota 55309
Matt
Job Details:
09/13/2023
"Customer complaint is, OVEN WONT WORK AND ONE OF THE SURFACE UNITS WOULDNT SHUT OFF AFTER USE. Customer said oven is working fine. Customer couldnt get front left burner valve shut off, so they had to turn the gas off. The valve shaft is broken. Needs a new valve. Quoted customer $371. to install new front left burner valve. Customer approved repairs. Part on order. ; ordrd 1 WPW10206288 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Anoka, Minnesota 55303
Matt
Job Details:
09/13/2023
"Customer complaint is, LEAKS IN THE FREEZER. Inspected and found the evaporator defrost drain is plugged and frozen over. I defrosted freezer and drain pan and cleaned out drain. Removed from the back side and found junk in it. Cleaned it out and tested. Drain is now draining. Customer wants a quote for replacing the freezer drawers and bins. Theres none in there. I started looking up parts, but the first part I looked up was not in stock and I dont have time to look this up further. Can someone look up these parts and give the customer a quote on replacing them. I attached pictures of the freezer. Can you also collect $209.90 for diagnostics and labor for cleaning out the drain, or add it to the quote for the freezer drawers. ; saved tckt"
We serviced a
GE DISHWASHER
Model GSD4060K00SS
Near Maple Grove, Minnesota 55311
Matt
Job Details:
09/13/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the lower spray nozzle and screen were loose because the tab is broken that holds it in place. Needs a new spray arm kit. Part on order. I went to install the kit and the base in the kit is not the right part. Ordering new spray arm base. Customer will be gone for over 2 weeks, so I scheduled her for October 2nd. ; ordrd 1 WD12X10244 (Spray arm base)"
We serviced a
BOSCH MICROWAVE
Model HMB50152UC/05
Near Victoria, Minnesota 55386
Adam
Job Details:
09/13/2023
Customer stated unit sparking sometimes and popping. Removed the wave shield and found a hole in the mag. This is the second time this month seeing this. Called Global micro wave and gave them part number. Its not one we stock. Quoted customer blue book for an OE mag. Customer approved ordered and rescheduled ; ordrng 1 10001590 (MAGNATRON TUBE)
We serviced a
GE DRYER
Model GFD65GSSN0WW
Near Otsego, Minnesota 55330
Matt
Job Details:
09/13/2023
"I dont have the second baffle. Can you check on the part and reschedule the customer. Also can you check the address please, it gives me 3 different places when I punch it in and none of them are what I have. ; saved tckt , states that autho needed"
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS2062
Near Minneapolis, Minnesota 55419
Delton
Job Details:
09/13/2023
No squealing noises as im here. But based on what customer was talking to me about is the condenser fan motor was squealing. Because when you open freezer or refrigerator door the fans stop but he said the noise was still going.I could find the break down of parts but no part numbers.Please search condenser fan motor and fan blade because it was stuck on the motor and maybe will break if I pull out condenser motor.Customer wants to know since the last parts were covered by Liebherr if this part would be as well?Call me if you have questions.; saved tckt
We serviced a
GE REFRIGERATOR
Model GFE26GMKEES
Near Burnsville, Minnesota 55337
Delton
Job Details:
09/13/2023
"Found that the evaporator drain tube is clogged and rubber/plastic is cracked and broke when i went to clean it. I defrosted the evaporator drain for freezer and refrigerator so now it drains correctly and wont leak. Will need to order part from ST.Evaporator drain tube WR02X28554; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Minneapolis, Minnesota 55443
Nate
Job Details:
09/13/2023
Has been starting to leak water out from underneath and its not draining out all the water. They have to do an additional drain and spin to get everything spun out. Need a pressure sensor switch W11316246 and dispenser drawer because drawer is leaking internally down inside washer. Can someone please see if Lowes will approve these?; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LRFDS3016S/00
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
09/13/2023
I replaced the craft icemaker and the main control board. I re-power the unit and it was completely dead. No lights nothing. The new main board is making some hissing sounds. I reinstalled the original control board and the unit is working now. Im re-ordering the main board and coming back to replace it again. ; ordrd 1 EBR88309712 (Main board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA02
Near Apple Valley, Minnesota 55124
Delton
Job Details:
09/13/2023
"Found that refrigerator is hitting ice build up with known evaporator frost up issue. I didnt have internet and couldnt pull up estimate but informed him it wouldnt be more than $500 with the trip charge. Customer also has ice maker issue but I told him to call samsung directly and they may fix it for free for him.I added heater kit, thermistor, drain kit. Refrigerator is running quiet and working good.Office: I have poor cell reception and have no internet but customer is aware of total estimate and said to proceed with fix. please contact customer and collect payment from whatever bluebook says. But not more than $500 all in with trip charge; used 1 SH502 (HEATER), 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock, states that autho needed"
We serviced a
KENMORE DRYER
Model MISSING
Near Minneapolis, Minnesota 55424
Nate
Job Details:
09/13/2023
"Not heating. Found bad coils. Cleaned out dryer, replaced coils, and vent was packed with lint. Did a dryer vent cleaning. Runs and heats and vents great now.
We serviced a
ASKO++ DISHWASHER
Model 728603/03
Near Minneapolis, Minnesota 55424
Nate
Job Details:
09/13/2023
Replaced gasket and main UIB. Runs great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Monticello, Minnesota 55362
Matt
Job Details:
09/13/2023
"Customer complaint is, NOT CLEANING. Customer just moved in on Friday. Inspected and tested. Sump was completely bone dry. I started dishwasher on a heavy cycle and it was trying to fill, but wasnt filling with water. I found the water was turned off underneath the sink. I turned water on and now its filling and washing. I ran dishwasher through service diagnostics and everything was working perfectly. Dishwasher is working great."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFE
Near Minnetonka, Minnesota 55345
Adam
Job Details:
09/13/2023
Last time I was here. I cleared the drain and ordered a gasket. Installed the door gasket. Once installed put some food grade lube to make sure unit is sealing properly and to work out any wrinkles.
We serviced a
HAIER REFRIGERATOR
Model HA10TG21SS
Near Minneapolis, Minnesota 55414
Nate
Job Details:
09/13/2023
"Freezer was making a buzzing sound. Tenant had a video of it. When I opened the freezer I found ice and frost build up around the door gasket area. At some point the door wasnt shut all the way and it allowed ambient air in. I cleaned all the ice and frost off, and took off back panel and made sure that the evaporator fan was free of frost and ice now. Showed tenant how to clean around the door if it ever gets ice build up again. Running nicely now.
We serviced a
SPEED QUEEN DRYER
Model ADG3LRGS111TW01
Near Saint Paul, Minnesota 55108
Nate
Job Details:
09/13/2023
Dryer heat is cutting out. Customer said they smelled burning from the dryer. Found a very plugged up vent going outside. Perofmed a dryer vent cleaning. Now the air vents much better.
We serviced a
GE WALL OVEN++
Model JT3500SF5SS
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/13/2023
Installed cooling fan and sensor from last diagnosis. Once installed tested multiple times. Unit is working great.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS2
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/13/2023
Wasnt sealing correctly. Found the top sticks out just a little bit. Adjusted door. Tested it multiple times and now its sealing properly. Did the dollar bill trick and the lube trick. Making a proper seal through out.
We serviced a
FRIGIDAIRE RANGE
Model VF13886860
Near Saint Paul, Minnesota 55106
Delton
Job Details:
09/13/2023
"Found that the oven thermostat is open causing F30 error. Customer approved estimate. Replaced oven thermostat, tested and oven preheated and is working good.
We serviced a
GE REFRIGERATOR
Model GSH22JFZBWW
Near Minneapolis, Minnesota 55445
Phillip
Job Details:
09/13/2023
Water is leaking out the bottom. I found the freezer defrost drain was plugged up so water has no water to go. I defrosted the drain and verified water can drain into the pan.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Osseo, Minnesota 55369
Phillip
Job Details:
09/13/2023
When we arrived the whole unit appeared to be dead. No lights are on inside. The fridge it plugged in and the outlet is getting 120 volts. I removed the main board and inspected it for damage. I reinstalled the board then plugged the unit back in. Within seconds it all turned back on. We checked the outlet for polarity and it tested good. We ran hass and found no issues. We did a self system test and all passed.
We serviced a
LG RANGE
Model TRG30818T/00
Near Minneapolis, Minnesota 55418
Nate
Job Details:
09/13/2023
Not always baking. Or takes awhile to bake. Found a bad bake ignitor. Replaced ignitor. Heats great now.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Shorewood, Minnesota 55331
Adam
Job Details:
09/13/2023
Installed inverter from last diagnosis. Once installed tested unit. Right away the compressor kicked on and now running properly. Went through test mode. Everything is good and no error codes. Reassembled unit and reinstalled fridge back where it was located before.
We serviced a
BOSCH DISHWASHER
Model SHE55M12UC/64
Near Minneapolis, Minnesota 55419
Delton
Job Details:
09/13/2023
"Fond that the dishwasher drain was clogged with lemon seeds causing slow drain. Cleaned out drain, tested and dishwasher now drains and is working good.There is a long extension but seems to be fine and issue was the seeds in the drain filter inside dishwasher."
We serviced a
LG WASHER
Model WM1814CW
Near Eagan, Minnesota 55123
Delton
Job Details:
09/13/2023
"Replaced hot water valve, tested and no more leaks. Washer is running and working good."
We serviced a
KENMORE DISHWASHER
Model 66513543N410
Near Otsego, Minnesota 55301
Matt
Job Details:
09/13/2023
"Customer complaint is, LEAKING WHEN IN USE. Inspected and tested. Found the lower spray arm is cracked and causing it to leak from the door. I ran washer through service diagnostics and everything else worked perfectly. Customer is going to replace the spray arm themselves."
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near St. Cloud, Minnesota 56304
Matt
Job Details:
09/12/2023
"Customer complaint is, WONT START. Inspected and tested. Found washer doesnt fill with water. The temperature sensor switch has failed. Quoted customer $430. to install new switch. Customer approved repairs. Part on order. ; ordrd 1 WPW10248240 (Temperature sensor switch)"
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762TQ2
Near Mound, Minnesota 55364
Adam
Job Details:
09/12/2023
Unit isnt adding water is the complaint. Verified the complaint wont add water. Removed the pressure hose off the pressure sensor and it started to fill. Tried to blow through and was clogged. Blew a little harder and now its working. Unit filled multiple times no issue. Unit agitated and spun out. Did find an issue with how the unit is sitting so when it spills some water out and its out of balance. Recommend parts listed below to fix the balance issue. Unit is operating now but definitely in need the suspension parts listed below. Explained diagnosis to Louie. They will talk it over and let us know on the suspension parts. 285744 suspension pad kit 285219 suspension pad kitWP63907 spring (3)WPW10250667 counter spring; O-emld tckt
We serviced a
ASKO++ DISHWASHER
Model 734131/03
Near Hopkins, Minnesota 55343
Nate
Job Details:
09/12/2023
"Complaint is dishwasher not cleaning well. When I got here, I first checked the filter and found a 1 diameter piece of plastic in the filter along with an onion strand. Cleaned out the filter. Saw hard water deposit built up in the dishwasher. Tested the water. On a scale of 0-25, it tests at a 25. Called Amy in tech support at Asko. She said that Lemi Shine Dish Detergent Booster, Hard Water Stain Remover, Multi-Use Citric Acid Cleaner is a good product to add to each cycle. Thats the best thing you can do. First add the pod, then add the Lemi Shine Dish Detergent Booster, Hard Water Stain Remover, Multi-Use Citric Acid Cleaner on top of it. It treats the water for that cycle. It also contains instructions for cleaning the dishwasher and you do that once a month. Everything checks out great. Both arms spin, it drains and fills and circulates great. Please send Marie a receipt to her email. ; saved tckt"
We serviced a
ASKO++ WASHER STACKED++
Model 461615/01
Near Excelsior, Minnesota 55331
Adam
Job Details:
09/12/2023
Customer says will give a water fault code which is a drain error. Found the drain week some times and sometimes faster. No loud noise from the pump it self. Drained water cleaned filter. No better. Unit needs a new drain pump. Quoted. Eric and he will talk it over with Alvin and let us know. ; ordrng 1 183436 (Drain pump)
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Mendota Heights, Minnesota 55118
Delton
Job Details:
09/12/2023
"Replaced door flapper. Tested and flapper now opens/closes and working good.I took pictures of the broken bin. Left refrigerator door, bottom bin (see pictures) I couldnt load web page. Please look up part and do we send part to customer or does customer order direct from Beko? Please follow up with customer about bin."
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near Rogers, Minnesota 55374
Matt
Job Details:
09/12/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was open. Quoted customer $283. to install new fuse. Customer approved repairs. Installed new fuse and tested. Dryer is still not heating unless I hold the the timer. The timer has failed also. Quoted customer $478. to install new timer and thermal fuse. Customer approved repairs. Timer on order. ; ordrd 1 WPW10185981 (Timer)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minneapolis, Minnesota 55420
Delton
Job Details:
09/12/2023
"I did the fixes for all other parts, doing the main board last and found that the main board is the wrong part. Looks like same part number but two the the connections are different and wont plug into new board (see pictures, I labeled the pictures with old/new so it can be referenced)I informed customer that we would need to follow up with wrong main board and we will contact her.I did all the fixes in ice box. I told customer that they did not need to defrost it since only thing left is the main board.Give me a call if you need more information. Also will need to return wrong main board part.Thanks.; saved tckt"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS180S1
Near Burnsville, Minnesota 55306
Delton
Job Details:
09/12/2023
"Trash compactor wont always compact the trash. Found that the belt might of slipped when i was looking at it but it did compact. Either way all parts are discontinued. Even if we did find parts customer is convinced that their trash was flattened into pancake which cant be the case. Lets not dig too hard into finding these parts and lets AHS deal with it.If we attempt to try and fix it, it will never be like it was before in their eyes.parts NLAMotor 4178043; gear 4161005; sprocket 4161449; belt 4161013;; saved tckt"
We serviced a
KENMORE WASHER
Model 110.20372710
Near Saint Michael, Minnesota 55376
Matt
Job Details:
09/12/2023
"Customer complaint is, NOT WORKING PROPERLY, NOISY. NOW IT WILL NOT SPIN OUT VERY GOOD. Inspected and tested. Found the bearing is failing and its really loud in a spin. Parts on order. ; ordrd 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10909670 (Nut) and 1 W10752187 (Screw)"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/12/2023
Installed new parts from last diagnosis. Once installed turned unit on and still having an issue. Called tech line explained to the situation. We double checked if the whole unit is level. It is. We found the left bottom of the door is out like 1/16 inch which is causing the bottom reed switch not to reed the magnet in the freezer door. I cant adjust any more. Talking with tech line they agreed unit is tweaked from the beginning and is to much to adjust will need to replace unit; states that autho needed
We serviced a
LIEBHERR++ REFRIGERATOR
Model BF1051
Near Edina, Minnesota 55410
Adam
Job Details:
09/12/2023
First installed new ice maker kit. Once installed tested it harvested and filled. Explained to customer can take up yo 48 hours to make ice. The evap fan we got isnt the correct one. We got one that is a DC fan the one I need is 120. Again the fan sounds good and inspected didnt see damage. Added photos of the fan call customer to let customer know if that fan is available.
We serviced a
WHIRLPOOL DRYER
Model WGD9150WW1
Near Saint Paul, Minnesota 55105
Delton
Job Details:
09/12/2023
"Found that idler pulley is worn, also belt is frayed. Customer approved estimate for the repair kit. Replaced all 4 rollers, idler, and belt. Also cleaned out inside dryer of lint build up. Tested and dryer is running quiet and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, Minnesota 55445
Phillip
Job Details:
09/12/2023
The dishwasher does not drain but the drain pump does try to run. I vacuumed out the water and removed the drain pump. I found a chunk of glass in the drain pump and the drain hose was clogged. I ran the dishwasher and then verified it does drain good now.
We serviced a
GE DRYER
Model NONE
Near Waconia, Minnesota 55387
Adam
Job Details:
09/12/2023
Installed both front bearing parts from last diagnosis. Also oiled and lubed up the back bearing and idler. Cleaned up unit then reassembled. Also the door isnt staying closed well so I changed the door locks so its shutting and staying shut probably.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Saint Paul, Minnesota 55104
Delton
Job Details:
09/12/2023
"Replaced control board, ran diagnostics and calibration. Ran quick cycle and all functions are working. Washer is working good."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3015LWD
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
09/12/2023
2 of the 4 burners did not light. I cleaned the burners and orifices. Now all 4 work good. The customer will buy new knobs for range.
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Rogers, Minnesota 55374
Matt
Job Details:
09/12/2023
"Customer complaint is, LEAKING WATER THRU AIR GAP. Inspected and found the black rubber hose underneath the sink is kinked. Customer approved repairs. Bypassed air gap and put high loop in drain hose underneath the sink. Tested and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, Minnesota 55410
Nate
Job Details:
09/12/2023
"Took out evaporation panel and steamed a ton of frost out. Took apart evaporator and spliced in and relocated the evaporator sensor, and secured with bracket."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, Minnesota 55428
Phillip
Job Details:
09/12/2023
I had to cut the wash plate off and then cut the hub off. The center metal part of the wash plate was stuck on the shaft. Got the metal part off after a lot of heating. We cleaned the shaft and installed the new parts. I ran a calibration and auto test. The washer shakes a little. I balanced the washer.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Saint Michael, Minnesota 55376
Matt
Job Details:
09/12/2023
"Customer complaint is, NOT HEATING TAKES MULTIPLE CYCLES TO DRY ON AIR DRY. Inspected and tested. Found the heating element has failed and is open. Customer approved repairs. Installed new heating element and vacuumed out inside bulkhead and inside of dryer. Tested and dryer is heating great, but is cycling up to 245F on high heat. The vent is long and comes out the second story so I cant check airflow. I showed this to the customer and advised on cleaning vent.
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Saint Paul, Minnesota 55116
Nate
Job Details:
09/12/2023
Replaced UI board. Runs great now.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richfield, Minnesota 55423
Delton
Job Details:
09/12/2023
Replaced heating element. Tested and no leaks. Dishwasher is working good.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS2
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
09/12/2023
Customers complaint BOTTOM IS FILLING UP WITH ICE ..FLAT SHEET. Verified complaint. Can see the defrost drain is clogged. Disassembled unit steamed out ice dam. Removed all ice and water. Pulled fridge out on mat and unhooked the drain hose. Cleaned out drain hose and found some debris looks like mostly dog hair. Cleaned it all out. Installed tested drain and is draining well.
We serviced a
BOSCH DISHWASHER
Model SGV68U53UC/D9
Near Minneapolis, Minnesota 55402
Nate
Job Details:
09/12/2023
"Not running. Found the air gap had to be cleared out. Cleaned that out, and now it drains great, fills, circulates, and washes."
We serviced a
LG RANGE
Model LRG3095ST/00
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/12/2023
The customer said the oven is not maintaining temps and seems to not cook right. I started the oven and found the igniter was not lighting the gas after a minute. I tested the bake ignitor and it only draws 2.88 amps. I replaced the bake ignitor and now the new ignitor is drawing 3.2 amps and the oven gets to 350 very fast and it maintains temp.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Rosemount, Minnesota 55068
Delton
Job Details:
09/12/2023
Found that the drain hose was barely connected so when dishwasher drains it was leaking all over floor. I secured drain hose with clamp. Tested diagnostics and completed with no leaks. All functions are working. Dishwasher is working good.
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/12/2023
The customer said the dishwasher does not clean very well. I started the dishwasher and let it fill with water and the dishwasher is getting the correct amount of water. I put a cup right side up on the top rack and it fills with water. The water is soft. The water drains out fast. I removed the filter plate and its all clean under the filter plate. The customer is using the pods. I advised the customer to clean the dishwasher with a dishwasher cleaner.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Otsego, Minnesota 55374
Phillip
Job Details:
09/12/2023
"The dryer squeaks when it runs. I took the dryer apart and found both rollers bad. The idler was dragging and the belt was brittle. I quoted for the whole repair. I replaced the rollers, the idler and belt. I vacuumed out all the lint and oiled the shafts. We ran the dryer and it sounds way better. We verified the air flow is good outside.
We serviced a
LG WASHER
Model WM3470HVA
Near Savage, Minnesota 55378
Delton
Job Details:
09/11/2023
"Found that the inner tub is broke and loose, banging around.Needs bearing job.Needs inner tub, outer rear tub, door boot.I told customer that it would cost more than replacement but Customer would like estimate anyways so he can contact some home warranty (I think he said center point) and see if they will cover or replace the washer.I didnt see parts available. Please look up parts and email customer estimate.; saved tckt"
We serviced a
GE DISHWASHER
Model GLDT696J00SS
Near Edina, Minnesota 55435
Delton
Job Details:
09/11/2023
"Found that there was broken glass/debris stuck in the drain pump causing it to be noisy when draining. Pulled out dishwasher and took off pump and removed debris, tested and dishwasher now runs quiet and is working good.I did find issue with wood strip that dishwasher mounts to is rotted and wont mount in place (see picture) i also let contact here know and they will take care of that. Dishwasher itself is working good.Office: bill out call; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
09/11/2023
The washer has the long fill fault code. The hot water fills very slow. I removed the fill hose and verified the water pressure is good. The water valve assembly needs to be replaced. Im ordering the valve from Dey ; ordrd 1 W11165546 (Water valve)
We serviced a
BOSCH WASHER
Model WFMC3200UC/01
Near Champlin, Minnesota 55316
Phillip
Job Details:
09/11/2023
The washer will fill with water but the motor never kicks in. I put the washer into test mode and I got the f12 motor error. The motor does not run in any cycle. The motor control 00436461 is showing discontinued. The customer would like the part researched to see if its available anywhere. ; states that autho needed
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS0
Near Minneapolis, Minnesota 55413
Delton
Job Details:
09/11/2023
"Replaced thermistor and control board, tested and refrigerator heater comes on for regular time. Refrigerator is cooling and working good.Office: process payment; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model SWT520WM
Near Minneapolis, Minnesota 55408
Nate
Job Details:
09/11/2023
"Motor just hums. Waited on hold with tech support for 40 minutes. Spoke with them, they had me check voltage from pink wire to ground and blue to ground. Both were basically zero volts. Tested all wires on motor per the tech sheet and motor tests good via ohms. Speed Queen looked up board and said its roughly $1500 for board. Can someone please call customer with official quote? Part is 38188P. He will probably just replace the unit. P; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, Minnesota 55362
Matt
Job Details:
09/11/2023
"Customer complaint is, DOOR WONT LATCH. Inspected and tested. Found the door latch is flipped the wrong way. I disassembled door and flipped the latch back and now its working perfectly. Ran dishwasher and everything is testing good. If this happens again, we would need to replace the door latch. Please bill customer. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXC24726D/00
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
09/11/2023
The customer complaint is water is leaking out from under the crisper drawers. I pulled the fresh food evap cover off and found the drain was plugged. I defrosted the drain so water can drain through. Working great now.
We serviced a
GE COOKTOP++
Model PP932S0M1SS
Near Albertville, Minnesota 55301
Matt
Job Details:
09/11/2023
"Customer complaint is, ONE OF THE HEATING ELEMENTS NOT WORKING PROPERLY. Inspected and tested. Found the front right burner inner part of the element is not working. I disassembled cooktop and found the inner part of the element is burnt out. Cooktop needs a new front right element. Installed new front right element and tested. All burners are working great. Cooktop is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU943PWKB0
Near Osseo, Minnesota 55311
Phillip
Job Details:
09/11/2023
The customer said the dishwasher does not drain and its leaking. I put the dishwasher into drain and the motor just hummed then shut off. I pulled the filter screen off and the spin propeller. I found a chunk of metal under the propeller. I removed the metal then tried it again. Now the dishwasher runs and drains.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2126PS4
Near Golden Valley, Minnesota 55416
Nate
Job Details:
09/11/2023
"Freezer is zero and fresh food is 39. Set to coldest setting. There was some frost on evaporator when I got here but it was in defrost. I steamed off the evaporator and let it run for 25 minutes. After 25 minutes, it was back down to zero. Confirmed defrost works. Nothing to fix on this one.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Blaine, Minnesota 55449
Phillip
Job Details:
09/11/2023
The front right burner is bad. I replaced the front right burner and now its working good. No other issues found.
We serviced a
ZLINE++ RANGE
Model RA36
Near Minneapolis, Minnesota 55405
Nate
Job Details:
09/11/2023
"Replaced door hinges with new improved door hinge kit, because customer said the hinges according to zline were bent out, bubbling out. The new hinges are much more robust.
We serviced a
ASKO++ DISHWASHER
Model 107170601
Near Minneapolis, Minnesota 55410
Nate
Job Details:
09/11/2023
"Customer (tenant) said it started running on its own, and wouldnt stop. When I got there, I turned the timer to start and it started with a drain, then filled, and then circulated perfectly and continued well through the cycle. Watched it run for 30 minutes. Tenant uses it once or twice a month. Recommended once a week, and to use finish cleaner as the water there is hard (7 on a scale of 1-25). Also to help with smell. Also recommended switching detergent. Made sure all components work, and that drain line is looped up under the sink properly."
We serviced a
UNKNOWN VENT HOOD
Model PX05-I42
Near Minneapolis, Minnesota 55407
Delton
Job Details:
09/11/2023
Customer said that even though there is 4 speeds only one speed had ever worked.I installed new board and there is power to motor and it runs at one speed and customer said that was ok. Fan motor is running and lights are working. Vent hood is working as it was before.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Rogers, Minnesota 55374
Phillip
Job Details:
09/11/2023
"The dryer squeaks when it runs. I took the dryer apart and found both rollers bad. The idler was dragging and the belt was brittle. I quoted for the whole repair. I replaced the rollers, the idler and belt. I vacuumed out all the lint and oiled the shafts. We pushed it back and hooked up the duct.
We serviced a
ZLINE++ COOKTOP++
Model RAIND-30
Near Minneapolis, Minnesota 55406
Delton
Job Details:
09/11/2023
Replaced high limit switch part that zline sent. Tested and oven now has power and oven preheated and is working good.
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A202
Near Otsego, Minnesota 55301
Matt
Job Details:
09/11/2023
"Customer complaint is, MAKING NOISE. Inspected and tested. Found the right rear roller bushing was wore out. Also the idler pulley is the old style with the bushing. Customer approved repairs. Installed 2 rear rollers and idler pulley, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed.