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Service History 300

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed August 15, 2025 to August 19, 2025

GE RefrigeratorAug 15, 2025Saint Paul, MNTechnician: Dakota

Model GYE22HSKBSS

Customer originally called for dishwasher stated was leaking and not draining. Inspected dishwasher. No leaks and unit draining fine. based off where customer saw leaking suspected issue with fridge removed machine compartment cover and found clogged defrost drain and sheet of ice forming in freezer. This confirmed that leak was from fridge when unit defrosting. Cleaned clog and instructed customer to completely thaw and dry unit to remove remaining ice/water

“Dakota was great -- thorough, prompt, and knowledgeable. Figured out the problem and addressed it immediately. Recommend highly.”

Dawson B.
Frigidaire RefrigeratorAug 15, 2025Princeton, MNTechnician: Adam

Model FFHT2045VS3

Unit was unplugged on arrival plugged unit in compressor made a loud buzzing noise then started working. Tried it again made a loud buzzing noise then it stopped working altogether. Theres a bad spot in the compressor. Replace the compressor and filter dryer once it was done pressure tested for leaks, then filled with proper amount of refrigerant. Plugged in it in now every time I plugged it in its running good compressor sounds good. Will take 24 hours to cool

“Adam did an amazing job!”

Rodney T.
LG RangeAug 15, 2025Big Lake, MNTechnician: James

Model LDG4315BD/00

Removed burnt out igniter. Installed new igniter. Ran and tested fine.

JennAir Wall OvenAug 18, 2025Big Lake, MNTechnician: James

Model WW30430P

Installed new clock. Ran and tested.

Bosch RefrigeratorAug 18, 2025Minneapolis, MNTechnician: Delton

Model B36CT80SNB/04

Customer getting ice build up on bottom of freezer. Found that the evaporator drain was frozen over due to clog of dust/debris. Customer approved estimate. Defrosted drain and removed debris. Tested and it is now draining into drip pan and no longer leaks. Refrigerator is working well.

LG RefrigeratorAug 18, 2025Oakdale, MNTechnician: Evan

Model LFXC24726D.ASBCNA0

Returned and completed evap, condenser, and drier replacement. Unit is now operating properly.

“Thank you Evan. You seem to have conquered the beast.”

Rick G.
Admiral WasherAug 19, 2025Minneapolis, MNTechnician: Eric

Model ATW4675YQ1

Had to run out to Dey to get spanner wrench. Swapped out old gear case for new one. Tested machine to be agitating normal again and running with no issues

“Great job on the repair. Eric was very helpful and on time.”

Holly M.
Samsung DryerAug 19, 2025Champlin, MNTechnician: Nathan

Model DVE41A3000W

Confirmed dryer temps cycle correctly; advised customer about large loads taking longer to dry

“More feedback of what was done on visit..”

Janella And Jared T.
Samsung RefrigeratorAug 19, 2025Saint Paul, MNTechnician: Bunbob

Model RF4289HARS

Installed new dispenser paddles and ice maker. Fully functional

“Bunbob was fantastic! He arrived on time, diagnosed the problem and had parts on the way in about 30 minutes. He came back with the parts a few days later, installed them, and everything was good to go!”

Kyle W.
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