Model GYE22HSKBSS
Customer originally called for dishwasher stated was leaking and not draining. Inspected dishwasher. No leaks and unit draining fine. based off where customer saw leaking suspected issue with fridge removed machine compartment cover and found clogged defrost drain and sheet of ice forming in freezer. This confirmed that leak was from fridge when unit defrosting. Cleaned clog and instructed customer to completely thaw and dry unit to remove remaining ice/water
“Dakota was great -- thorough, prompt, and knowledgeable. Figured out the problem and addressed it immediately. Recommend highly.”
Dawson B.