We serviced a
GE MICROWAVE
Model SCB1001MSS01
Near Minneapolis, MN 55446
Phillip
Job Details: 06/18/2021
The microwave was loud when it was running. The magnetron was bad. I replaced the magnetron. Its heating good now. ; used 1 4150019905 (MAGNETRON) from stock
We serviced a
GE DRYER- ELECTRIC
Model GTDX200EM0WW
Near Minneapolis, MN 55446
Phillip
Job Details: 06/18/2021
The part of the control panel that holds the start switch in place was broken. I replaced the start switch with the arcade switch we stock. Its working good now. I dont know what the charge is for this repair. ; states that autho needed
We serviced a
GE MICROWAVE
Model JNM1851DM2BB
Near Minneapolis, MN 55445
Phillip
Job Details: 06/18/2021
The magnetron was bad. I replaced the magnetron and its working good now. ; used 1 2M248J (MAGNETRON) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILWH3
Near Maple Grove, MN 55369
Phillip
Job Details: 06/18/2021
"The customer said it leaks out from the bottom of the door. I found the drain hose was not looped higher than the disposal, I made that correction. I found 3 of the filter cap screws were loose, so I tightened them. I poured more vegetable oil inside to remove the suds. I cleaned the bottom of the float switch. It does not leak for me. If it continues please order the wash pump assembly W10782773. I have seen these leak before like this and sometimes the only thing that will fix is a new wash motor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Eden Prairie, MN 55344
Seth
Job Details: 06/18/2021
Customer complains dishwashers not washing dishes well. Upon arrival and inspection I found two error codes were present one for Coldwater entering unit one for a heater overload protection. I ran through diagnostic service mode and circulation pump has failed. There was a lot of hard water buildup and evidence of leaking from the diverter seal. I quoted replacement of the sump assembly loaded with a motor. Customer declined repair at this time
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF1
Near Eden Prairie, MN 55346
Seth
Job Details: 06/18/2021
I replaced the dispenser module and tested the dispenser. The waterline had frozen up in the door and it would not dispense water. I sought out the line and 10 minutes later begin dispensing as designed. I helped customer clear an iceberg in the ice bucket and advance the icemaker so that it would start making ice once it got down to temperature. The fridge is now fixed.
We serviced a
MAGIC CHEF RANGE- GAS
Model 3468VVV
Near Golden Valley, MN 55427
Seth
Job Details: 06/18/2021
Customers complaint is the baking option is not working on his range. Upon arrival an inspection I found a bacon Nader had voltage but was not heating. I replaced the failed igniter and tested. The range is now fixed.; used 1 12400035 (IGNITER) from stock
We serviced a
AMANA DRYER- GAS
Model NGD4500VQ2
Near Brooklyn Center, MN 55429
Seth
Job Details: 06/18/2021
I replaced the failed timer and tested the dryer it is now fixed. Please send invoice via US Mail.; pckd up 1 W39776789 (Timer)
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Minneapolis, MN 55442
Seth
Job Details: 06/18/2021
I replace the broken latch and switch assembly and send the door with two washers on each side. The dishwasher now starts and runs as designed.
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Minneapolis, MN 55446
Seth
Job Details: 06/18/2021
We serviced a
LG DRYER- ELECTRIC
Model DLE4870W
Near Monticello, MN 55362
Phillip
Job Details: 06/17/2021
The drum would spin if it was forded. I found the blower housing was full out markers and garbage. There was something stuck in the blower wheel. I vacuumed all of it up and cleaned the blower wheel. Its now free and the drum spins freely. The dryer is working as it should. I also noticed the lint screen is cracked on top and has a big hole . Im ordering and shipping the lint screen direct to the customer. ; ordrd 1 5231EL1001C (Lint screen)
We serviced a
KENMORE WASHER FRONT LOA
Model 41744082400
Near Wayzata, MN 55391
Paul
Job Details: 06/17/2021
Complaint was unit has a broken baffle and only 1 cycle works. Unit has a bad rear bearing a broken baffle and needs a motor control .rear bearing. ; O-emld tckt
We serviced a
AMANA WASHER FRONT LOA
Model NFW7600XW00
Near Otsego, MN 55301
Phil
Job Details: 06/17/2021
The customer said the machine leaks water. We ran the unti while we checked out the dryer and it did not leak at all. I would start a cycle as soon as you arrive. Check the door glass for debris. (by FW)
We serviced a
GE RANGE- ELECTRIC
Model JBP73W0L3WW
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Part on order. ; ordrd 1 WB44T10011 (Bake element)"
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSJ0WW
Near Plymouth, MN 55447
Seth
Job Details: 06/17/2021
"Customers complaint with the washer is that it stops mid cycle and will not complete. Upon arrival and inspection I found unit would not complete the spin. I called GE Techline as no tech sheet was available. I found two stored errors they were Loose belt error, locked up motor errors stored. Per GE replace the following parts Motor kit- WH49X25738, gearbox - WH49X22795, speed sensor - WH12X10515, belt - WH01X20436. The body of laundry center is bent looks like it was dropped when it was installed the front cover barely fits. there is rust throughout the washer cavity. I did not observe any active leaks. The environment is tight with light carpet in a hallway on the second floor by the stairs. We would need an extra guy and 2 hours at least.; saved tckt"
We serviced a
GE RANGE- GAS
Model jgbp288ek3ct
Near Eden Prairie, MN 55347
Phil
Job Details: 06/17/2021
"The burners will occasionally not lite right. I showed the customer how to clean them up, If the little hole on the birner gets and debris or grease in it, these burners will nto lite right. They cleaned them up and they all lit nicely. (by FW)"
We serviced a
GE RANGE- GAS
Model JGB280MENBS
Near Elk River, MN 55330
Phil
Job Details: 06/17/2021
"6/17/21 16:30: PW rspndd 6/17 THU, The FL burner did not ignite. Cleaned up the little hole where in the burner to get gas to the igniter and burner is working well."
We serviced a
KENMORE WASHER TOP LOAD
Model 11092281100
Near Chaska, MN 55318
Phil
Job Details: 06/17/2021
"Customer said the washer will not spin the clothes out all the way. It filled, washed, drained and spun out OK for us. Lid switch, coupler and pump all seem good. I suspect the clutch or tranny are the issue. The wash tub drained nicely as well. (by FW)"
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Albertville, MN 55301
Phil
Job Details: 06/17/2021
No Ice. The icemaker will not rotate at all. Unit needs a new icemaker. It takes the 0965 icemaker we stock. scheduled customer. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Saint Michael, MN 55376
Phillip
Job Details: 06/17/2021
The evaporator was not defrosting so there was a lot of frost build up. I put into a defrost and it started to defrost. It needs the rear main control board. Im ordering the main rear board. ; ordrd 1 W11035836 (Control board)
We serviced a
LG REFRIGERATOR
Model LMX30995ST
Near Hanover, MN 55341
Phillip
Job Details: 06/17/2021
The compressor has failed and is real loud. I pulled the model and serial off a sticker on the side. Im not sure if its the correct serial number. I advised the customer to call LG
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WSI
Near Saint Michael, MN 55376
Phillip
Job Details: 06/17/2021
The transmission has leaked just a real small amount of oil onto the belt and the belt is starting to do it deteriorate. Ordering and replacing just a belt for now the leaking oil is not that bad.; ordrd 1 WH01X24180 (Belt)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2 11
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, leaking water from the Door Gasket. Inspected and tested. Door boot is stretched out at the bottom and is leaking water. Needs a new door boot. Installed new door boot and tested, no leaks. Washer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF209ANW/XAA
Near Minneapolis, MN 55443
Nate
Job Details: 06/17/2021
"Washer does not progress through cycles. I found a ton of debris in the filter, but even with that cleaned out it will not drain which then does not allow it to progress. .; ordrd 1 DC31-00054A (Drain pump)"
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
The whole user interface is dead. Im getting power up to the user interface at the user interface main board. Im getting power out to the UI control. According to my parts help diagnostics the UI is the most common part to fail on this model. Ordering the user interface control assembly; ordrd 1 AGL75675203 (Control UI)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9150WW02
Near Carver, MN 55315
Paul
Job Details: 06/17/2021
"Complaint was unit leaking and loud, Unit has a bad rear bearing,; O-emld tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE5500AYW
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, SHUTS OFF AFTER A FEW MINS. CONSTANTLY BEEPS, RESET AND DIDN'T HELP. Inspected and tested dryer. Dryer turned on for me and ran great and was heating for a half hour, but kept randomly beeping the whole time. I removed the UI console and found the ribbon cable from the UI to the board is burnt. Needs a new UI console. Installed new UI console and tested. Dryer is running great and no beeping. Dryer is now fixed."
We serviced a
LG REFRIGERATOR
Model LRFD25850ST
Near Carver, MN 55315
Paul
Job Details: 06/17/2021
Complaint was unit has no water dispensing after customer tried to fix plumbing issue. No water coming through valve Ordered valve house water not very good pressure. Ordered valve. ; ordrd 1 5221JB2006K (Valve)
We serviced a
GE REFRIGERATOR
Model PSS26MGPABB
Near Osseo, MN 55311
Phil
Job Details: 06/17/2021
The customer dispensed a glass of water and water continued to spray in the back somewhere. He pulled the fridge out and turned off the water and the leak stopped. . We stock the valve - WR57X10032 (by FW)
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/00
Near Eagan, MN 55123
Delton
Job Details: 06/17/2021
Found that hidden bake element is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Mee36593201 (Bake element)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF388CJBA
Near Eagan, MN 55122
Delton
Job Details: 06/17/2021
"Replaced infinite switch for back left burner, tested and it now heats and is working good.; used 1 316436000 (SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGQ9858LW0
Near Carver, MN 55315
Paul
Job Details: 06/17/2021
Complaint was unit not tumbling Installed dryer kit issue fixed. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL0
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
When the compressor kicks in it locks up and the relay starts to buzz and then click off on the overload protector. After a minute or two he tries again and does the same thing. The relay tested good the compressor is drawing high amps when it tries to kick in. The compressor is failing and hes a be replaced. I advised the customer to call kitchenaid and see whats covered.
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTWP1400F1WW
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
The customer said that sometimes the washer will do nothing when she pulls the other out to start the cycle. I'm ordering the timer for it. ; ordrd 1 WH12X10527 (Timer)
We serviced a
WHIRLPOOL STACKED WASHER
Model WFW8400TW00
Near Minnetrista, MN 55364
Paul
Job Details: 06/17/2021
"Complaint was unit has no power, Unplugged and plugged back in issue fixed. Unit also has a bad rear bearing."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.666525
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
"The dryer is taking long to dry. The air flow is poor. Only half the lint screen is building up with lint, the dryer heats up to 225 fast then cycles off right away, with my air flow tester the air flow is poor. Advised the customer to call someone to clean the dryer duct."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model n/a
Near Otsego, MN 55301
Phillip
Job Details: 06/17/2021
The tub bearing has failed and it's loud when it spins. I replaced the tub bearing assembly. Tested good.; used 1 W10435302 (CABRIO BEARING KIT) from stock
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, MN 55345
Paul
Job Details: 06/17/2021
"Complaint was unit not cooling, Needs new inverter, Customer will call back when remodeling is done. If they decide to repair. WR49X10283"
We serviced a
LG DRYER- ELECTRIC
Model DLE4870W
Near Monticello, MN 55362
Phillip
Job Details: 06/17/2021
The drum would spin if it was forded. I found the blower housing was full out markers and garbage. There was something stuck in the blower wheel. I vacuumed all of it up and cleaned the blower wheel. Its now free and the drum spins freely. The dryer is working as it should. I also noticed the lint screen is cracked on top and has a big hole . Im ordering and shipping the lint screen direct to the customer. ; ordrd 1 5231EL1001C (Lint screen)
We serviced a
GE REFRIGERATOR
Model GTE18ETHLRWW
Near Minneapolis, MN 55428
Nate
Job Details: 06/17/2021
Fridge fan running loud. Freezer fine. Replaced a bad condenser fan. Runs great now.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS02
Near Maple Grove, MN 55311
Seth
Job Details: 06/17/2021
We serviced a
KENMORE WASHER FRONT LOA
Model 41744082400
Near Wayzata, MN 55391
Paul
Job Details: 06/17/2021
Complaint was unit has a broken baffle and only 1 cycle works. Unit has a bad rear bearing a broken baffle and needs a motor control .rear bearing. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6700TW0
Near Hopkins, MN 55343
Paul
Job Details: 06/17/2021
Complaint was unit not draining Had garment in drain pump. Removed issue fixed.
We serviced a
AMANA WASHER FRONT LOA
Model NFW7600XW00
Near Otsego, MN 55301
Phil
Job Details: 06/17/2021
The customer said the machine leaks water. We ran the unti while we checked out the dryer and it did not leak at all. I would start a cycle as soon as you arrive. Check the door glass for debris. (by FW)
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM1WW
Near Becker, MN 55308
Matt
Job Details: 06/17/2021
"Customer complaint is, LEAKING OUT THE BOTTOM. Inspected washer and found the rear bearing has failed. Its so bad that it wore a hole through the door boot and right through the outer tub. ."
We serviced a
GE WASHER TOP LOAD
Model WDRR2500K3WW
Near Becker, MN 55308
Matt
Job Details: 06/17/2021
"Customer complaint is, WATER OVERFLOWS WONT STOP AT FILL LINE. Inspected and tested washer. Found the pressure sensor tube was plugged. Cleaned out tube and tested. I filled the washer 5 times and it shut off on its own every time. Washer is working great. Washer is now fixed."
We serviced a
GE RANGE- ELECTRIC
Model JBP73W0L3WW
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Part on order. ; ordrd 1 WB44T10011 (Bake element)"
We serviced a
LG REFRIGERATOR
Model LFXS30726S/03
Near Elk River, MN 55330
Matt
Job Details: 06/17/2021
"Customer complaint is, NOT COOLING/FREEZING. Inspected and found compressor, condenser fan and both FF and freezer fans are running. Evaporator has no frost on it. Compressor has failed. Customer is going to call LG."
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Elk River, MN 55330
Matt
Job Details: 06/17/2021
"Customer complaint is, FRIDGE FREEZING EVERYTHING ON THE LOWEST SETTING. Customer is not home and said she didnt get a call yesterday or today. Office is going to reschedule with customer this afternoon."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH0
Near Rogers, MN 55374
Matt
Job Details: 06/17/2021
"Customer complaint is, WON'T START, HAVE TO RESET BREAKER, CONTROL PANEL NOT WORKING. Inspected and tested dishwasher. Found the board is fried. Installed new board and tested. Dishwasher is now fixed."
We serviced a
JENN-AIR RANGE- GAS
Model JGS8750BDS
Near Minneapolis, MN 55446
Nate
Job Details: 06/17/2021
Replaced burner assembly. Didnt realize when I ordered ignitor that burner assembly comes with ignitor in it. Installed burner assembly 74007736 and it works great. Will return wp74009336 to sundberg.
We serviced a
GE DRYER- ELECTRIC
Model GTDP190GD6WS
Near Minneapolis, MN 55427
Nate
Job Details: 06/17/2021
Only runs if you give the dryer a kick start. Bad motor. Replaced. Runs great now. Vacuumed out and greased rear bearing.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBW2
Near Minneapolis, MN 55410
Nate
Job Details: 06/17/2021
"Adjusters broken. Replaced, works great now."
We serviced a
KENMORE DISHWASHER
Model 665.13893K801
Near Minneapolis, MN 55410
Nate
Job Details: 06/17/2021
"Heater not working. It was physically broken. Replaced heater, ran through diagnostic cycle. When it got to the 7:20 minute mark where the heater should come on, it came on. Runs great now.; used 1 W10518394 (HEATER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLBL3
Near Minneapolis, MN 55408
Nate
Job Details: 06/17/2021
"Detergent dispenser not working. Found a broken dispenser. Replaced dispenser, and also replaced broken touchpad. Runs great now."
We serviced a
AMANA RANGE- GAS
Model ACF3355AW
Near Osseo, MN 55311
Seth
Job Details: 06/17/2021
"Not baking, failed ignitor was replaced. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG MICROWAVE
Model LMV1813ST/01
Near Osseo, MN 55311
Seth
Job Details: 06/17/2021
"Not heating or table,turning. Failed micro switches, unit is heavily contaminated with cooking oil. I quoted customer they declined repairs. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSJ0WW
Near Plymouth, MN 55447
Seth
Job Details: 06/17/2021
"Customers complaint with the washer is that it stops mid cycle and will not complete. Upon arrival and inspection I found unit would not complete the spin. I called GE Techline as no tech sheet was available. I found two stored errors they were Loose belt error, locked up motor errors stored. Per GE replace the following parts Motor kit- WH49X25738, gearbox - WH49X22795, speed sensor - WH12X10515, belt - WH01X20436. The body of laundry center is bent looks like it was dropped when it was installed the front cover barely fits. there is rust throughout the washer cavity. I did not observe any active leaks. The environment is tight with light carpet in a hallway on the second floor by the stairs. We would need an extra guy and 2 hours at least.; saved tckt"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6091299
Near Minneapolis, MN 55446
Seth
Job Details: 06/17/2021
"Not starting. Failed thermal fuse, and vent. I replaced the thermal but customer will gave to have the vent cleaned before use.; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM80000HVA
Near Medina, MN 55340
Seth
Job Details: 06/17/2021
Customer complains that shes getting an OE error and it will not drain. She checked the filter and there was nothing blocking the filter. Upon arrival an inspection I found the impeller had broken off the pump motor. I replaced the drain pump and tested. The washer is now fixed. .; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.880527
Near Loretto, MN 55357
Seth
Job Details: 06/17/2021
"Dryer smelt like burning plastic upon arrival and inspection I found the dryer has caught fire. The drum would not turn. The plastic bulk head was malformed. The plastic parts had melted and fallen off the rear body.."
We serviced a
GE DRYER- ELECTRIC
Model GTDP490GD2WS
Near Minneapolis, MN 55431
Delton
Job Details: 06/17/2021
"Found that debris was stuck in blower wheel. Belt fell off removed debris and belt, tested and dryer is heating and working good."
We serviced a
KENMORE REFRIGERATOR
Model 795.7401241
Near Minneapolis, MN 55431
Delton
Job Details: 06/17/2021
Found that is getting evap fan error. Checked and it is not going into defrost mode and has big ice build up. Tested and control board is not going into defrost mode in test mode. Ice build up seemed to have cracked the evaporator cover. Due to costs of control board and evaporator cover. .Customer will look into new one.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richfield, MN 55423
Delton
Job Details: 06/17/2021
"Replaced sump/motor assembly, tested and dishwasher is running and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Minneapolis, MN 55410
Delton
Job Details: 06/17/2021
"Replaced motor/sump assembly, tested and dishwasher is running and working good."
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55439
Delton
Job Details: 06/17/2021
"Replaced door spring kit, tested and door no longer slams open. Dishwasher is working good."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFE510S0AB0
Near Shakopee, MN 55379
Delton
Job Details: 06/17/2021
Replaced switch for front left dual burner and front right. Tested and burners are workin good.
We serviced a
FRIGIDAIRE DISHWASHER
Model TH04551974
Near Eden Prairie, MN 55344
Paul
Job Details: 06/17/2021
Complaint was unit lost power had a loose wire in junction box. Issue fixed.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45M7050AW/A4
Near Eden Prairie, MN 55347
Paul
Job Details: 06/17/2021
Complaint was unit leaking and getting level errorPressure hose came off of tub. Put back on with clip and tested issue fixed.
We serviced a
GE RANGE- GAS
Model jgbp288ek3ct
Near Eden Prairie, MN 55347
Phil
Job Details: 06/17/2021
"The burners will occasionally not lite right. I showed the customer how to clean them up, If the little hole on the birner gets and debris or grease in it, these burners will nto lite right. They cleaned them up and they all lit nicely. (by FW)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11092281100
Near Chaska, MN 55318
Phil
Job Details: 06/17/2021
"Customer said the washer will not spin the clothes out all the way. It filled, washed, drained and spun out OK for us. Lid switch, coupler and pump all seem good. I suspect the clutch or tranny are the issue. The wash tub drained nicely as well. (by FW)"
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Albertville, MN 55301
Phil
Job Details: 06/17/2021
No Ice. The icemaker will not rotate at all. Unit needs a new icemaker. It takes the 0965 icemaker we stock. scheduled customer. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Saint Michael, MN 55376
Phillip
Job Details: 06/17/2021
The evaporator was not defrosting so there was a lot of frost build up. I put into a defrost and it started to defrost. It needs the rear main control board. Im ordering the main rear board. ; ordrd 1 W11035836 (Control board)
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WSI
Near Saint Michael, MN 55376
Phillip
Job Details: 06/17/2021
The transmission has leaked just a real small amount of oil onto the belt and the belt is starting to do it deteriorate. Ordering and replacing just a belt for now the leaking oil is not that bad.; ordrd 1 WH01X24180 (Belt)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF209ANW/XAA
Near Minneapolis, MN 55443
Nate
Job Details: 06/17/2021
"Washer does not progress through cycles. I found a ton of debris in the filter, but even with that cleaned out it will not drain which then does not allow it to progress. .; ordrd 1 DC31-00054A (Drain pump)"
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
The whole user interface is dead. Im getting power up to the user interface at the user interface main board. Im getting power out to the UI control. According to my parts help diagnostics the UI is the most common part to fail on this model. Ordering the user interface control assembly; ordrd 1 AGL75675203 (Control UI)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9150WW02
Near Carver, MN 55315
Paul
Job Details: 06/17/2021
"Complaint was unit leaking and loud, Unit has a bad rear bearing,; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LRFD25850ST
Near Carver, MN 55315
Paul
Job Details: 06/17/2021
Complaint was unit has no water dispensing after customer tried to fix plumbing issue. No water coming through valve Ordered valve house water not very good pressure. Ordered valve. ; ordrd 1 5221JB2006K (Valve)
We serviced a
GE REFRIGERATOR
Model PSS26MGPABB
Near Osseo, MN 55311
Phil
Job Details: 06/17/2021
The customer dispensed a glass of water and water continued to spray in the back somewhere. He pulled the fridge out and turned off the water and the leak stopped. . We stock the valve - WR57X10032 (by FW)
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/00
Near Eagan, MN 55123
Delton
Job Details: 06/17/2021
Found that hidden bake element is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Mee36593201 (Bake element)
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTWP1400F1WW
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
The customer said that sometimes the washer will do nothing when she pulls the other out to start the cycle. I'm ordering the timer for it. ; ordrd 1 WH12X10527 (Timer)
We serviced a
GE RANGE- GAS
Model JGB720BEJ1TS
Near Big Lake, MN 55309
Phil
Job Details: 06/16/2021
"The FR burner turns on and the center buner works but the other three do not. When they turn on the FL burner, it does spark on the right side. (by FW)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MS1
Near Minneapolis, MN 55428
Nate
Job Details: 06/16/2021
"Refrigerator pops breaker. Told customer that since it has not popped a breaker since she plugged it into an extension cord on another circuit that it is an electrical issue but customer was concerned it could be a compressor or something else. I wanted to do my due diligence so I checked the defrost heater which is not shorted, checked the compressor and every component and everything is good. The two outlets that Pop the breaker with the refrigerator are both on the same circuit and nothing else in the kitchen is on that circuit. Customer will replace the breaker switch for the refrigerator and if its still has issues they will have an electrician check the wiring for that circuit. Refrigerator runs great."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ6WW
Near Otsego, MN 55330
Matt
Job Details: 06/16/2021
"Customer complaint is, Not spinning and/or washing. Inspected and tested washer. Found the pressure sensor hose was plugged. Cleaned out pressure sensor hose and tested. Washer ran through a speed wash cycle perfectly with a load of towels. Washer is now fixed."
We serviced a
GE DISHWASHER
Model CDT725SSF2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 06/16/2021
In test mode I got the " error f16 " not heating. It heats good in service test mode. Does not heat in normal mode. Need to pull it out to clean the drain pump. Its loud when it drains. Ordering and replacing the sensor and control. ; ordrd 1 WD21X10519 (Flood sensor) and 1 WD21X22277 (Control)
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE200XW00
Near Minneapolis, MN 55416
Phil
Job Details: 06/16/2021
The washer is dripping out the door a little bit. The customer is going to wash off the door glass and run a cycle with some towels and we will see what kind of results they get. I will call them back at 4:30 today and see what happened. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Minneapolis, MN 55416
Phil
Job Details: 06/16/2021
"The icemaker is a big ball of ice. Everytime it cycles, water tuns into the ice bucket. Needs a new icemaker. (by FW)"
We serviced a
LG REFRIGERATOR
Model LMXC23746S/00
Near Plymouth, MN 55446
Nate
Job Details: 06/16/2021
Icemaker not dumping ice. Temperature in icemaker compartment was 20?. Found quite a bit of ice buildup around the seal where cold air comes from the freezer into the Icemaker compartment. After removing the ice there is a gap in the seal. When I closed the door after removing the ice the temperature dropped down to 10? pretty quickly in the Icemaker compartment in the coldest I could get it before was 20. Its 39? in the fresh food section and zero in the freezer. I checked the freezer and there is no frost around the evaporator fan and all the vents are clear. I ordered a new seal and the customer will pop the new seal on when it arrives. Icemaker will not dump ice unless it is below 16? in the Icemaker compartment area.; pckd up 1 ADX73250601 (Seal)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.850814
Near Burnsville, MN 55306
Phil
Job Details: 06/16/2021
They push the start button and the machine beeps but the motor does not come on. Door switch works. This unit has a belt switch and I assume the belt is bad. Part number is 661570V. Could be a relay on the board as well.
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF0A
Near Minneapolis, MN 55446
Seth
Job Details: 06/16/2021
Customer complains that the dishwasher Consol does not respond. Upon arrival and inspection I found unit was stuck mid cycle. I canceled the current cycle and ran to complete rent cycles. The machine ran flawlessly. I stopped at mid cycle and restarted it a few times and could find no issues
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RS36A72J1
Near Plymouth, MN 55446
Seth
Job Details: 06/16/2021
Freezer seal not sealing cars in frost in freezer. I defrosted freezer and reformed the seal. The fridge is now sealing properly.
We serviced a
GE REFRIGERATOR
Model CZS25TSEBFSS
Near Plymouth, MN 55441
Seth
Job Details: 06/16/2021
Customer complains the temperatures are not getting down as low as they should in the fridge upon arrival and inspection I found temperatures in the mid 60s in the fresh food section and then the mid-20s in the freezer. This is a dual evaporator model and the fridge needs the ice ball kit. I caught it replacing the ice ball kit but they have a sealed system issue that will need to be addressed first.
We serviced a
SAMSUNG STACKED DRYER
Model DV2H5200GW/A3
Near Eagan, MN 55123
Delton
Job Details: 06/16/2021
Found that idler pulley is worn out and locked up. Customer approved estimate. Tested and dryer is running quiet and working good.; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
SAMSUNG MICROWAVE
Model SMH1816W
Near Golden Valley, MN 55427
Paul
Job Details: 06/16/2021
Complaint was unit runs when door is closed has a bad control board magnetron runs when you close door. Customer declined repair.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF366DSA
Near Eagan, MN 55123
Delton
Job Details: 06/16/2021
"Replaced bake element, tested and oven now heats and is working good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2 11
Near Elk River, MN 55330
Matt
Job Details: 06/16/2021
"Customer complaint is, SPIN CYCLE WONT SPIN- NO EC. Inspected and tested washer. Found the drain pump filter was plugged solid. Quoted customer to clean out filter and test washer. Cleaned out filter and tested. Washer is working great now. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model PFCF1NFZCWW
Near Big Lake, MN 55309
Matt
Job Details: 06/16/2021
"Customer complaint is, FRIDGE & FREEZER NO COOL. Inspected refrigerator and found that compressor, condenser fan and evaporator fan are all running. Refrigerator is not cooling at all. Sealed system has failed. Refrigerator needs to be replaced."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC300XW1
Near Plymouth, MN 55442
Seth
Job Details: 06/16/2021
Customer complains theres a noise when the dryer tumbles. Upon arrival and inspection I found the closet where the washer and dryer and are not designed for the size of dryer that the customer owns. I inspected it thoroughly and found heavy where on the support rollers and belt was cracked. I installed a dry repair kit and tested noise still persisted. If I shifted the dryer and pushed it to the right hand side toward the back it would stop. Nothing can be done if this is an environmental issue not a problem with the dryer; used 1 4392065 (REBUILD KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5800BW0
Near Minneapolis, MN 55427
Seth
Job Details: 06/16/2021
"Water left in the dispenser, and not level. I cleaned the siphon cups and leveled the washer. I ran it through the diagnostic testing sequence and leveled the washer it is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW810SSJ0WS
Near Becker, MN 55308
Matt
Job Details: 06/16/2021
"Customer complaint is, grinding noise while cycling & SHAKES THE ENTIRE HOUSE AT FILL & ADD SOAP AT MAIN WASH CYCLE. Inspected and tested. Washer is making a loud grinding noise noise when it agitates or spins. Driveshaft bearing is failing.