Service History 264 - Omega Force Appliance Repair

We serviced a

BEKO REFRIGERATOR

Model BFBF301855

Near Minneapolis, Minnesota 55412

Nate

Job Details: 03/19/2024

Banana was stuck in evaporator fan causing a loud buzz. I pulled banana out. Nice and quiet now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2278UF1

Near Otsego, Minnesota 55301

Matt

Job Details: 03/19/2024

ICE MAKER NOT WORKING. Found the ice maker is broken and the tray is just hanging. Quoted customer $392. to install new ice maker. Customer declined repairs.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WPLREF

Near Saint Paul, Minnesota 55110

Hyrum

Job Details: 03/19/2024

"Machine was leaking out the front on occasion, leaving a puddle on the floor. Opened up and saw an ice sheet on the bottom of the freezer. Discovered a blocked defrost drain for the machine causing water to leak during the brief defrost cycle opened it up and the machine and cleared the defrost drain. Everything else looks good at this time. I dont think the customer is gonna have more issues."

We serviced a

LG WASHER

Model WM3900HWA

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/19/2024

Replaced bad housing and drawer assembly. Ran through test mode on all the water fills. No leaks now.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Minneapolis, Minnesota 55422

Nate

Job Details: 03/19/2024

"Evaporator fan running loud. I took panel off and resecured fan and its much quieter now. Quoted for new fan but they are good with how it sounds and their big concern was if it was the compressor making the sound, but compressor is good and quietly running."

We serviced a

GE REFRIGERATOR

Model PSI23SGNABS

Near Minneapolis, Minnesota 55408

Adam

Job Details: 03/18/2024

WE ARE SECOND COMPANY OUT FOR UNIT. Customer service complaint is not cooling another service company source that it was a bad compressor. On arrival looks like they replace the start relay but didnt work ohms out the compressor found that the compressor is bad. Still hooked up a jumper on it to see if the compressor will fire up. No it does not. Its locked up. You could hear try to work would hum and then made a bang. Will need compressor kit comes with everything I would need to do the repair if approved.WR87X20798 compressor kit; O-emld tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7551SR/AA

Near Shakopee, Minnesota 55379

Adam

Job Details: 03/18/2024

"Installed parts from last diagnosis. Unit started working properly put all the settings on open and close the door a few times with about to leave and then the error code came back. removed the display tablet panel then started testing wires. I found a bad wire pulled on the wire a little bit and it came right out. Unit needs a new door assembly for the right side that has the tablet panel. Not 100% on the part number please source; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US51

Near Burnsville, Minnesota 55306

Delton

Job Details: 03/18/2024

"Found that washer goes out of balance easily, Spring Shocks are bad, tub is very bouncy. Needs set of 4 new shocks. Please order part DC97-16350U 4 of them. (Looks like they come single); saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Elk River, Minnesota 55330

Matt

Job Details: 03/18/2024

"LEAKING FROM THE DOOR LAST COUPLE OF WEEKS - NO LONGER WASHING OR DISPENSING SOAP. This is a Whirlpool dishwasher. I filled dishwasher with water and its leaking from underneath were the circulation pump connects to the sump. The circulation pump is just pulsing and not circulating water. I cant run it anymore to test why its leaking from the door, but the lower spray arm looks cracked. Quoted customer $495. to install new sump assembly and lower spray arm. Customer is going to talk to her husband and will get back to us if they want us to order the parts. ; saved tckt"

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Saint Michael, Minnesota 55376

Matt

Job Details: 03/18/2024

"IN JAN LEAK WAS FIXED - SIGNIFICANT WATER DAMAGE ON FLOOR - INSTALLATION CONFIRMATION. Customer reinstalled it himself after the restoration company was out and it was leaking. Customer had dishwasher pulled out when I got here. They still havent put new floor down. I turned water on and it started leaking from the supply line at the valve. The fitting is loose. I tightened it up and tested. No more leaks, but the heating element bushings are gone and dishwasher needs a new heating element or its going to leak out the back in the future. Quoted customer $364. to install new heating element. Customer approved repair. Part on order. ; ordrd 1 WD05X30818 (HEATING ELEMENT)"

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Shorewood, Minnesota 55331

Adam

Job Details: 03/18/2024

"On return visit, the belt broke and actually damaged the one peg on the drain pump, and the drain pump will need to be replaced installed park ran it without the drain pump was still getting some excessive, shaking and noise. Call speed, queen and they recommended check in the rear feet. They were seized up loosened feet ran unit still was getting some shaking but unit wasnt walking around. We will return visit and install new drain pump and see if that is all in needs.; ordrd 1 205217P (Pump)"

We serviced a

SPEED QUEEN WASHER

Model SWNNX2P113W02

Near South Saint Paul, Minnesota 55075

Hyrum

Job Details: 03/18/2024

"Opened up the machine and discovered that the pulley was really gummed up and that the belt was loose and when there was a large load in there, it was stalling and the belt was just rubbing on the motor, pulley and getting really hot. Need to replace the belts and idler assembly to fix this problem. Called property manager for authorization and they gave me the go ahead. Ordering parts from day. Will return soon. ; ordrng 1 959p3 (Belt and idler)"

We serviced a

GE DRYER

Model GTD42GASJ3WW

Near Kimball, Minnesota 55353

Brandon

Job Details: 03/18/2024

"Customer states the unit only runs when the start button is held down. Disassembled and found the belt was broken. Checked the idler pulley and the bracket making sure there was no issues, found no problem. Will need new belt ; saved tckt"

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Minneapolis, Minnesota 55414

Phillip

Job Details: 03/18/2024

"Water now leaking. We found a cut about 1/4 long in the bottom of the gasket. We never removed or touched the gasket in anyway to access the door lock. 2 screws hold the lock in from the front. We also did not clean the gasket. We pulled the gasket away today was can saw that it has been leaking for a while do to all the water and rust. The customer purchased our warranty after we left. Needs seal 5304505004; snapped 3 QuickPics, states that autho needed"

We serviced a

BEKO DISHWASHER

Model DDT39432XIH

Near Lake Elmo, Minnesota 55042

Hyrum

Job Details: 03/18/2024

Door seal is not making good contact in the top right corner of the door. Tried to stretch it to see if I can get it to stay but it would not. Going to need to replace store seal with new part. Customer asked me to level and center the dishwasher and I got that done at this time. Will return on Friday; schdld next appmnt for 3/22 FRI AM

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW03

Near New Brighton, Minnesota 55112

Phillip

Job Details: 03/18/2024

"Washer was overflowing when not used for a few days. We ran a test cycle and couldnt get it to overflow. Needs new mixing valve, part # 205547P.; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 03/18/2024

"Auger motor rusted and locked up, part # W10822606 and door flap separator assembly part # W11572058 needs replacement.; ordrd 1 W11572058 (ICE DISPENSER separator) and 1 W10822606 (I/M DOOR DISPENSER MOTOR - ICE DISPENSER)"

We serviced a

MAYTAG WASHER

Model MHWE450WW02

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 03/18/2024

"Customer states that they start the machine at lock the door and it doesnt function after that. Put the machine into diagnostics mode and attempted to get it to run. Everything seem to function except the basket would not spin. Check the motor to make sure it was good. After some testing, it appears that the motor control unit has failed. This would need to be replaced in order to get the machine going. At this point customer has declined repairs. May want to reach out to customer if a better price can be had. ; saved tckt , states that autho needed"

We serviced a

AMANA REFRIGERATOR

Model A2RXNMFWWB00

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 03/18/2024

"Customer states the ice maker is not working. Remove the shelf, the ice maker, and back cover found the fill tube frozen up. Remove the water steamed out the ice from the freezer. Put all back together. Was going to jump the water valve to check for water, unit filled with water before I could check. The mold had the right amount of water."

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24DCTX6

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 03/18/2024

Machine was making water hammer. Sounds when the valve was opening. This is a plumbing issue and not an issue with the appliance. Instructed customer to contact a plumbing company to have this repaired. Customer states when they dont use the bottom dishwasher for a long time and then use it again. It will make a rattling noise. Informed customer of normal sounds to expect when the drain pump runs dry And how to avoid this in the future. Noticed that handles were broken off of the dishwasher at this point. Customer was not too concerned but I think it would be nice of us to send them a quote for cost of repair on replacing the handles on both the top drawer and bottom drawer. see attached photos.; saved tckt

We serviced a

ASKO++ DISHWASHER

Model D3232 XL US

Near Minneapolis, Minnesota 55419

Delton

Job Details: 03/18/2024

Found that the drain hose is cracked underneath dishwasher (near pump) needs new drain hose. Looks like part# is 8074030 shows NLA.Please double check if that is right part number. That part number shows not in stock. Also quote customer.; saved tckt

We serviced a

GE ICEMAKER++

Model UCC15NPRBII

Near Waite Park, Minnesota 56387

Brandon

Job Details: 03/18/2024

"Returned with parts, installed the board, side cover and leg. Noticed the cube door assembly was not on correctly found the lower spray rack had a crack in the pipe. Will need the spray rack before I can test the unit; saved tckt"

We serviced a

LG REFRIGERATOR

Model LSXS26366S

Near Minneapolis, Minnesota 55426

Adam

Job Details: 03/18/2024

Customers complaint unit not cooling and now at room temperature or more. Customer said it happened within two days. Found that the compressor and everythings running just not cooling. Amp reading about .4 on compressor. Unit has a sealed system issue. Looking like its a bad compressor. Would need new compressor filter dryer; saved tckt

We serviced a

BEKO DISHWASHER

Model DDT38530X

Near Minneapolis, Minnesota 55439

Adam

Job Details: 03/18/2024

"Customer complaint is getting a E01 code which is a leak code. This unit is not mounted. Customer said they have to do something for the mounting because of how the remodel was done. Removed unit on protective mat. Disassembled the one side so I can watch for a leak right away when I started it found that the case break was loose and was leaking from that. Tighten that up. Let it run and couldnt find any other leaks. Also tightened up the sump assembly cause its no one for these to get a little bit loose leak from there water valve look good motor. Everything else looks good.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WED5605MW0

Near Saint Francis, Minnesota 55070

Matt

Job Details: 03/18/2024

"THE DRYER WILL NOT TURN ON. PRIOR TO IT COMPLETELY DYING, THERE WAS AN ERROR MESSAGE THAT POPPED UP. Control panel is unresponsive. Installed new control panel and tested. Now it turns on, but doesnt start. Installed new thermal fuse and main board. Tested and dryer is working great. Dryer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Ramsey, Minnesota 55303

Matt

Job Details: 03/18/2024

GRINDING NOISES WHEN IN USE. Found the idler pulley was seizing up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

LG WASHER

Model WT7800CV

Near Rogers, Minnesota 55374

Matt

Job Details: 03/18/2024

"MAKES A GRINDING NOISE. Customer said its been doing it for a couple weeks, but stopped the last couple loads. It sounds like it was doing it while agitating. I removed wash plate and everything looked good and no coins. I tipped washer up and inspected underneath and all looks good and motor nut is tight. I ran washer through test mode and everything sounded good. I started a speed wash cycle and watched it through to the last spin cycle and it sounds great. I cant get it to make any grinding noises while testing. Washer is testing good."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near New Brighton, Minnesota 55112

Nate

Job Details: 03/18/2024

Lid lock is broken. Replaced broken lid lock. Works great now.

We serviced a

THERMADOR++ REF BUILT IN++

Model T24IF70NSP/99

Near Medina, Minnesota 55340

Phillip

Job Details: 03/18/2024

"Customer was having an issue of intermittent cooling and the alarm was going off. When we arrived, it was cooling properly. There were no error codes. We called techline and they were not able to offer assistance because there was no issue at the time of the service call. We cleaned the condenser coils and told customer to call back if they have further issues that can be observed while we are there."

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Minneapolis, Minnesota 55413

Nate

Job Details: 03/18/2024

Makes a subtle sound. No oil or water leaking. Everything checks out good. Customer had concerns that maybe it was a bad belt or something. Belt looks good. In this case I took liberty to tell them if the belt broke in the next year there would not be a charge to replace it. Everything is good though.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/18/2024

Replaced bad sump assembly. Circulates water great now.

We serviced a

WHIRLPOOL MICROWAVE

Model WH32517AS

Near Hopkins, Minnesota 55305

Nate

Job Details: 03/18/2024

Replaced bad housing assembly. Works great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55426

Nate

Job Details: 03/18/2024

Replaced bad sump assembly that was chewed up by mice. Now it runs great with no leaks.

We serviced a

SIEMENS DISHWASHER

Model SL33A002UC23

Near Minneapolis, Minnesota 55427

Nate

Job Details: 03/18/2024

"Dishwasher not washing well. I cleaned out the filter on the water valve and ran again. First time testing it, it didnt fill with much water. After cleaning out water valve, I filled it again and this time it filled with more water, but still not enough to allow it to circulate. Quoted for new valve. Replaced valve, runs great now.

We serviced a

GE WASHER

Model HTW240ASK4WS

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 03/18/2024

Customer states at squeaks when it is agitating. Opened it up and found out the belt was really really loose and rubbing back-and-forth on the pulley whenever it was agitating. Replaced it with a new belt from truck stock. Tested and it seem to be working right now.

We serviced a

SPEED QUEEN DRYER

Model ADGE9BSS115TN01

Near Prior Lake, Minnesota 55372

Delton

Job Details: 03/18/2024

Front felt seal was folded in on itself (kinked) causing louder thumping when drum was rotating. Straightened out seal and now dryer is running and tumbling quietly.

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS8

Near Prior Lake, Minnesota 55372

Delton

Job Details: 03/18/2024

Replaced the hidden bake element. Tested both ovens at 350 and both are heating and maintaining temperature. Both Ovens are heating and working good.Their oven thermometer hanging inside rack is off and reads far too hot. When it set at 350 degrees according to both my thermometers is correct and theirs read over 400 degrees.

We serviced a

KENMORE REFRIGERATOR

Model 10656706500

Near Savage, Minnesota 55378

Delton

Job Details: 03/18/2024

Tested defrost and heater not coming on. Found that there was bad solder joints on relay. Cleaned and resoldered joints. Tested and defrost heater now turns on and refrigerator is defrosting. Refrigerator is working good.

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/20

Near Otsego, Minnesota 55301

Matt

Job Details: 03/18/2024

BAD BITTER TASTE ON THE DISHES. I called techline and he said its a water chemistry issue and there water is probably to soft. He said there going to need to run a finish dishwasher cleaner through the dishwasher 2 times and then start using a finish powder and only use 1 teaspoon or less. I explained all this to the customer and shes going to try that.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Brooklyn Park, Minnesota 55444

Phillip

Job Details: 03/18/2024

"Installed accelerometer. Tested unit, checks good. Did not use other board which will be returned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf535smbm00

Near Saint Paul, Minnesota 55115

Hyrum

Job Details: 03/18/2024

Ice level arm was pulled out of the switch. Placed it back in the switch and tested and missing cycle and dumped a batch of ice. Everything seems to be working at this time.

We serviced a

KENMORE DISHWASHER

Model 66513832k

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/18/2024

Replaced sump assembly and tested. Adjusted level and fit for customer. Ran the machine to make sure that it wasnt leaking anymore. Everything looks perfect. New pump sounds great. Billed customer and make sure everything was put back together.

We serviced a

ZLINE++ RANGE

Model SGR36

Near Minneapolis, Minnesota 55417

Delton

Job Details: 03/18/2024

Replaced oven thermostat sent by Zline. Tested at 350 degrees and heat is cycling normally. Temperatures are correct. Range is working good.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 03/18/2024

"Customer states the unit is making a loud noise.Disassembled and found the unit has a back drum roller that is worn out. Quoted the customer the kit, customer approved. Replaced all the drum rollers, idler arm and the belt, vacuumed the unit out. Cycled and tested the noise was gone.

We serviced a

SAMSUNG DRYER

Model DV4285200EP/A3

Near Sartell, Minnesota 56377

Brandon

Job Details: 03/18/2024

"Customer states the unit is not heating. Disassembled and found the heat element was not working, quoted the customer as saying new heat element. Customer approved, replaced the heat element, cycled and tested the unit is heating.

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 03/18/2024

"Customer states when he uses the bake on the oven it doesnt always work. Checked and found the amp draw low. Quoted the customer a new igniter, customer approved, replaced the igniter, cycled and tested. The bake burner starts as it should.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323LSDA

Near Ramsey, Minnesota 55303

Matt

Job Details: 03/15/2024

"DISPLAY ON FRIDGE IS NOT FUNCTIONING. FF temperature is 39F and freezer is 1F. The display has a SYCE error on it and is unresponsive. This is a communication error between the display board and main board. Quoted Hale $525. to install new main board, and $790. if it needs both. He needs to get authorization before proceeding with repairs and will get back to us. ; saved tckt"

We serviced a

WOLF++ COOKTOP++

Model CT36G/S-2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/15/2024

"Still sparking after you turn off front right burner. Spoke with Wolf. It can be the electrode, electrode wire, or spark module. Uninstalled burner and electrode and inspected it for cracks or debris again. Can someone please find part numbers for the electrode, wire, and spark module and quote for all. Told customer I would start with electrode and if that didnt fix it, replace the spark module. Wolf also said it could be a bad knob control switch. Update: I swapped the spark module wires, for the left and right front burners, and now the left burner continually sparks. So it looks like a bad spark module for the front right burner. There are 5 spark modules, and its the one located on the front right. ; saved tckt"

We serviced a

ASKO++ WASHER

Model WM55

Near Chaska, Minnesota 55318

Adam

Job Details: 03/15/2024

Customer complaint is door not locking verified complaint cant get the door to lock. Tried taking it apart. Still no lock needs a new door latch lock. Quoted bluebook. Not sure if the parts are available. Explain that to customer on my end they showing that theyre backordered or discontinued. Please follow up with customer. Let them know if theyre available in a timeframe if part price has changed explain the change in price.; saved tckt

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33A-1SSD

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/15/2024

"Called tech line, ran tests, determined our new timer is defective. Need to re-order timer and replace per tech line.; states that autho needed"

We serviced a

JENN-AIR COOKTOP++

Model JED8430ADB

Near Andover, Minnesota 55304

Phillip

Job Details: 03/15/2024

Needs glass part # 74007072Element # W10823703Right front switch # 71001612Right rear switch # 71001166Fan switch # WP74009254The glass cooktop is cracked. Both right side switches are bad. The back left burner is also bad.; O-emld tckt

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Chanhassen, Minnesota 55317

Adam

Job Details: 03/15/2024

"Add a couple ounces of Freon pressurized over 200 psi then use the sniffer to see if I could find anything wouldnt go off. Also didnt drop in psi. Removed old filter and installed new filter with dye in it pressurized make sure I had no leaks. Everythings working properly vacuumed then filled with proper amount of Freon. I have to keep an eye on it and see if it gets warmer temp, they will return and inspect the UV light; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Minneapolis, Minnesota 55448

Phillip

Job Details: 03/15/2024

"Front mounting bolts to pedestal were loose, we tightened them. No error codes on machine. Detergent door sometimes leaks and washer doesnt always start a cycle when door goes is closed with cycle selected. Needs new soap dispenser and door lock.Needs dispenser assembly # 805494PNeeds door latch assembly # 803920; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55426

Nate

Job Details: 03/15/2024

Mice chewed through various parts of sump assembly and its leaking in multiple places. Diverter leaking too. Quoted for new sump assembly with motor. Coming back Monday to install. ; ordrd 1 W10917114 (Sump assembly)

We serviced a

KENMORE DISHWASHER

Model 66513832k

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/15/2024

Customer states that the machine is leaking near the pump. Opened it up and discovered that there was a leak where the pump seals to the sump assembly. Going to replace the assembly as a whole rather than try and fix the pump. Ordered parts from day. Will return Monday.; ordrd 1 WPW10780877 (Sump assm)

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 03/15/2024

"Returned, the top of the pressure line almost pulled off, put back on drained the unit. Started a new cycle and watched, the drum is now leaning more to the right. Tech support, they want to try a new pan Pt 39788 Case 1642030 , Steve ; O-emld tckt"

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/13

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 03/15/2024

"Not draining. E24 error. Took drain line off of plumbing. Found blockage in plumbing. Cleaned that out, and now it drains great."

We serviced a

LG WASHER

Model WT7100CW

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 03/15/2024

Disassembled unit. Scrubbed all parts accessible reassembled unit is nice and clean

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Osseo, Minnesota 55311

Matt

Job Details: 03/15/2024

"REFRIGERATOR IS MAKING A NOISE. Refrigerator sounds normal when I got here. FF temperature is 35F and freezer is 0F. Customer had a video and the noise is coming from behind the refrigerator. Evaporator fan sounds good and theres no ice buildup around the fan. I pulled out refrigerator and inspected condenser fan and it looks good. I started reassembling and found the noise is coming from vibration from the compressor causing the back panel to vibrate and be loud. I added foam strips to the back cover to make sure its tight and it sounds great.

We serviced a

GE DISHWASHER

Model DDT595SSJ4SS

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 03/15/2024

"Customer states that one day they tried to start it, and it would not turn on. Opened it up and discovered that there were still power going to the user interface, and that they make control board was still working but the user interface was not responding. Went today and picked up the user interface replacement part.installed new part and tested. Machine is working great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21 HS6J KO

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 03/15/2024

"On arrival, I went ahead and replaced the defrost timer with the part that I got from Dey . Tested the defrost cycle and appeared to be working correctly. Everything seems to be working right at this time.

We serviced a

KENMORE DRYER

Model 110.78532700

Near Minneapolis, Minnesota 55406

Delton

Job Details: 03/15/2024

"Replaced gas valve, tested and dryer is heating and working good."

We serviced a

KENMORE DRYER

Model 110.87570110

Near Minnetonka, Minnesota 55345

Nate

Job Details: 03/15/2024

"Customer smelled gas at end of cycle. Found lint blockage inside burner tube from gas valves, causing gas backup. Cleaned that out. Did a dryer cleaning. Used blue liquid to double check for any gas leaks. No gas leaks. Found a belt that was close to totally breaking. Replaced belt. Oiled rollers. Runs great now.

We serviced a

BOSCH DISHWASHER

Model SHXM63W55N/20

Near Woodbury, Minnesota 55125

Delton

Job Details: 03/15/2024

"Replaced soap dispenser, tested and it pops open when testing. Dishwasher is working good."

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFK

Near Otsego, Minnesota 55301

Matt

Job Details: 03/15/2024

"THE FAN NEVER RUNS , NOT HEATING CORRECTLY. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Hugo, Minnesota 55038

Hyrum

Job Details: 03/15/2024

Replaced icemaker with the part that we ordered. Tested it and ran it through a test cycle and it seemed to be working great. Everything looks to be functioning properly at this time.

We serviced a

FRIGIDAIRE RANGE

Model FFGS3025LSA

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/15/2024

Customer states burner never ignites on its own. Back left burner wasnt igniting. Deep leaned the surface burner and tested. Now it lights right away and looks great

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXMS00

Near Blaine, Minnesota 55449

Phillip

Job Details: 03/15/2024

"Icemaker not making ice. Replaced with truck stock. Tested, checks good.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM5

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/15/2024

"Customer states that the door is very difficult to open and close, and it does not slide correctly. Opened it up and discovered that the rails were not sliding hardly at all, and were really loud and squeaky when you tried to open and close the door. Looked up cost of replacement for customer and they declined parts. Went ahead and took the rails off and cleaned them and lubricated them. It seems to be working much better now. I think the customer will still get plenty of usage out of the rails before they need to be eventually replaced. Right now. Customer is satisfied and machine is working properly."

We serviced a

BOSCH REFRIGERATOR

Model B26FT50SNS/01

Near Big Lake, Minnesota 55309

Matt

Job Details: 03/15/2024

Refrigerator cooled great sense I was here and started making ice. I called into Techline, and we tested the sensor and it was bad. He said replace the sensor and if it still has issues we would need to replace the main board. Customer approved repairs. I defrosted evaporator again and installed new FF evaporator defrost sensor. Refrigerator is now fixed."

We serviced a

ELECTROLUX WASHER

Model MISSING

Near Minneapolis, Minnesota 55416

Nate

Job Details: 03/15/2024

Washer needs filter cleaned. Took off filter housed under the tub and cleaned out the filter. Now it drains great.

We serviced a

LG WASHER

Model WM4000HWA/01

Near Waconia, Minnesota 55387

Adam

Job Details: 03/15/2024

"Customer complaint is giving a IE code. as cold as the inlet error. When youre running test mode, everything was working properly was getting a lower frequency on the Hot valve. Replaced the hot valve now. Getting correct frequency never errored out on me. And test mode heater and valves and everythings working properly.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Woodbury, Minnesota 55125

Delton

Job Details: 03/15/2024

Customer said random beeping from washer and 1 out of 5 cycles will be cold when set on hot using heavy load. I replaced water valve and user interface board which should take care of random beeps and possibly the hot water. I tested and no random beeps and is hot water when filling. Washer is working good as im here.

We serviced a

WHIRLPOOL DISHWASHER

Model ?????

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 03/15/2024

Customer just wanted the unit pulled out as much as possible and pointers on how to replace the unit."

We serviced a

GE RANGE

Model JBS55DM4BB

Near Champlin, Minnesota 55316

Phillip

Job Details: 03/15/2024

"Installed bake element and switch. Tested, checks good."

We serviced a

FRIGIDAIRE DRYER

Model FAQE7011LW0

Near Sartell, Minnesota 56377

Brandon

Job Details: 03/15/2024

"Customer states the unit is making a noise. Disassembled and checked found lots of lint in the blower housing, lubed the drum rollers and vacuumed out the unit. Started up ran unit customer said the noise was gone."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Albertville, Minnesota 55301

Matt

Job Details: 03/15/2024

"THE ICE DISPENSER IS NOT DISPENSING. Customer said its making ice, just not dispensing it. Dispenser is working perfectly while testing. I ran the paddle test in test mode and it tested good. I checked the door switch and auger motor and all are testing good. Dispenser is testing good. They sent me a new ice maker and valve, which are not the issue."

We serviced a

ELECTROLUX DISHWASHER

Model EIDW6105GS1A

Near Plymouth, Minnesota 55442

Phillip

Job Details: 03/15/2024

"Installed new dishwasher rollers, checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Medina, Minnesota 55340

Phillip

Job Details: 03/15/2024

Complaint of not spinning out consistently. We cleaned the filter on the drain pump and ran through diagnostics and could not find any issues or fault codes. Recommended customer runs a clean cycle with affresh to help clean the pressure sensor.

We serviced a

GE RANGE

Model JGB660EP1ES

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 03/15/2024

"Oven would heat intermittently. As im here testing, it preheated and is working. I checked temperature using GE app and saw for few moments that the temperature would show open. Found that temperature thermostat wire was loose from when i replaced the board. Secured wire. Tested and oven preheated and is cycling heat normally and is working good."

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SS

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 03/15/2024

Replace the evaporator fan assembly and tested it. It sounds perfect now. Everything in the machine looks as it should be.

We serviced a

GE REFRIGERATOR

Model GSS25GMPECES

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 03/15/2024

"Checked ice bucket and it is full of ice but i did find that there was a chunk of ice cubes that were freezer burned together that was causing ice to not dispense. I emptied ice bucket and ran test of ice maker and it did cycle and dump ice and filled, new ice did dispense into cup.I called and informed customer that if ice is not used often it can have freezer burn and clump together and not dispense. Informed customer that takes up to 24 hours for new ice to be made. Ice maker is working good."

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Apple Valley, Minnesota 55124

Delton

Job Details: 03/15/2024

Replaced casing assembly (drying vent assembly) tested and no more leaks. Dishwasher is working good.

We serviced a

MAYTAG DRYER

Model MED6400TQ0

Near Saint Paul, Minnesota 55104

Nate

Job Details: 03/15/2024

"Dryer not running. Found a broken belt and idler pully. Replaced both, vacuumed out and cleaned and oiled rollers. Added vent tape to vent since it was coming apart. Runs great now.

We serviced a

CALORIC RANGE

Model MISSING

Near Minneapolis, Minnesota 55406

Nate

Job Details: 03/15/2024

"Not heating. Replaced bad igniter. Heats great now.

We serviced a

GE DRYER

Model GTD65GBSJOWS

Near Saint Paul, Minnesota 55107

Hyrum

Job Details: 03/15/2024

"Customer states that they would press the start button, and nothing would happen. The dry would not run at all. Opened it up and discovered a broken belt replaced with a new belt from truck stock and tested. Machine seems to be working at this time.

We serviced a

LG WASHER

Model WM3900HWA

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/14/2024

"Washer is leaking from dispenser drawer area. After thoroughly cleaning everything, it still leaks. Ended up calling LG tech support and we went through all the troubleshooting steps and determined it needs a new housing and drawer assembly. Cant find anyone who has the drawer. Can someone please find both parts and order and reschedule? Parts are AGL74074356 and ACZ74070508. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/14/2024

"Not washing dishes well. Found that the main wash motor is not circulating the water well. Needs new wash motor assembly. Quoted, coming back Monday to install. ; ordrd 1 W11087376 (Sump and motor assembly)"

We serviced a

LG REFRIGERATOR

Model LMXC23796S/01

Near Woodbury, Minnesota 55125

Delton

Job Details: 03/14/2024

Glass door will flash on and off with normal conversation so it becomes a strobe light party in the kitchen.Called LG tech support and they said that there a service bulletin for this and that they changed the board. Please get autho and order part.Accelerator board Acq88646121; saved tckt

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 03/14/2024

Found that the tub hose to drain pump is collapsing in on itself. Seems like it is draining too fast and sucks the hose shut (see picture) i checked tub with hose off and ran it and there is no debris or clothing stuck inside tub. As washer reaches lower water then the hose no longer sucks itself shut will finish and spin out. I Changed the drain pump to see if that was issue and still happening.I called tech support and they said there is no way there is not a sock stuck in tub and I tried to explain and guy refuse to take that answer. It looks like there is a siphon break kit as well as I want to order new hose. Parts show not in stock. Please search for part and reschedule customer.Siphon break kit 562P3; tub to drain hose 38351; saved tckt

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS8

Near Prior Lake, Minnesota 55372

Delton

Job Details: 03/14/2024

Found that bake element is open. Has 240v going to it but bake element not hating. Ordering hidden bake element and rescheduling.Hard to get to schedule 2 hour block.; ordrd 1 318601604 (Hidden bake element)

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near New Brighton, Minnesota 55112

Phillip

Job Details: 03/14/2024

"Timer 37922Pknob 201501WNeeds timer and knob, contact customer with quote.; snapped 3 QuickPics, states that autho needed"

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Brooklyn Park, Minnesota 55444

Phillip

Job Details: 03/14/2024

"Washer will not spin out. Ran diagnostics could not find any active fault codes. We tried to do a spin cycle afterwards but the timer stayed at 10 minutes remaining for 20 minutes, then went up to 16 minutes. We called GE Techline and they recommended a new accelerometer and new main control board.Accelerometer board part # WH03X33657Main board WH22X36638; snapped 1 QuickPics, states that autho needed"

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Chanhassen, Minnesota 55317

Adam

Job Details: 03/14/2024

Fridge only stays cold and max temp. Hooked up gauges. Compressor was replaced before running on the low side -10. Unit has a sealed system leak customers would like a further sealed system diagnosis. Quoted for sealed system diagnosis and put in a UV dryer.; schdld next appmnt for 3/15 FRI AM

We serviced a

WHIRLPOOL MICROWAVE

Model WH32517AS

Near Hopkins, Minnesota 55305

Nate

Job Details: 03/14/2024

Light bulb assembly is broken. Ordered new one. Coming back to install. ; ordrd 1 WPW10210878 (Light bulb housing)

We serviced a

LG REFRIGERATOR

Model LDC22720ST

Near Woodbury, Minnesota 55125

Hyrum

Job Details: 03/14/2024

5989JA0002N Ice makerCustomer states that its leaving metal shavings in their ice. Inspected the icemaker and saw that the nickel coating is really deteriorated and flaking off in the ice. The icemaker unit will have to be replaced as a whole to fix this issue. Called for authorization and Louie stated he will need to give us a call back. If customer calls back please order part listed and schedule with tenant. I can pick up part locally if the customer would like next day service.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 03/14/2024

"Probably a defrost timer, but need more Diag time will return today ; saved tckt"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 03/14/2024

Returned with parts. Removed the cover taped up the top lid. Removed the friction ring cleaned under neath and top. Installed new ring. Removed and replaced all 6 springs. Leveled the unit. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DLSS7

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 03/14/2024

Customer states the unit was completely dead.Found the main fuse was blown. Did the update kit At some point will need a latch pt # 8193882

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 03/14/2024

"Probably a defrost timer, but need more Diag time will return today ; saved tckt"