Service History 263 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD5000DW3

Near Osseo, MN 55311

Phillip

Job Details: 04/23/2021

The timer does not advance on any cycle. I set the timer to time dry and verified it does get 120 the motor. The timer motor is not spinning. Ordering the timer. ; ordrd 1 WPW10185992 (Timer)

We serviced a

LG REFRIGERATOR

Model LRFXS2503S/00

Near Maple Grove, MN 55369

Phillip

Job Details: 04/23/2021

"The left door and freezer door shut fine. The right door was getting hung up by the cam. The door is only designed to pull in at the last couple inches. The plastic camOn the door needs to crab the hook on the bottom hinge. I put some grease on the cam and hinge, I also raised the front so gravity will help close the door. The door shut better. Advised the customer that the 2 doors will close differently because of the weight in the door and the right door has the cam and the left door does not."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF0A

Near Big Lake, MN 55309

Nate

Job Details: 04/22/2021

The touchpad is not responsive on the unit. She pushed the normla cycle a bunch of times and it did nothing. She finally got the lights on but could not get it to start then. Needs a new touchpad. The touchpad is not available. It is probably going to have to go on BO. Diagnose and we will put on BO if it is needed for sure. 117512430 - Part number (by FW)

We serviced a

LG REFRIGERATOR

Model LDCS24223W/01

Near Champlin, MN 55316

Nate

Job Details: 04/22/2021

This fridge is really loud. This unit has an inverter compressor. They had a video to play for me. They are going to call LG and have them replace it. Please close out and bill out. (by FW)

We serviced a

JENN-AIR RANGE- ELECTRIC

Model JDR8895AAS

Near Monticello, MN 55362

Nate

Job Details: 04/22/2021

The lower oven is not baking. The bake element is blown out on the letf front side. Please ship a new bake element to Matt and schedule the customer. (by FW)

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/10

Near Eagan, MN 55123

Delton

Job Details: 04/22/2021

"Dishwasher will stop mid cycle with water still on bottom. Found that top rack had resistance when trying to push door closed and very little pressure popped the door open. Found that there was a cup pushed back against the spray arm causing upper spray arm insert resistance on rack.Removed cup, tested and dishwasher drains and no issues. I showed customer where to not load dishes in that area. also there was no high loop, routed high loop for drain. Tested quick cycle and dishwasher is working good."

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Burnsville, MN 55337

Nate

Job Details: 04/22/2021

The unit is dead. There is a switch under the sink with some goofy wiring and the dishwasher did not work in either position. I am guessing the board is locked up. We will need to troubleshoot this. Don't forget to try the new thermistor if the heater won't work in diag mode. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9645KT1

Near Saint Michael, MN 55376

Phillip

Job Details: 04/22/2021

"The motor coupler was bad. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

We serviced a

BOSCH DISHWASHER

Model n/a

Near Otsego, MN 55330

Phillip

Job Details: 04/22/2021

The display was flashing like it wanted to start but nothing would happen. I tried to cancel and drain but the cancel button did not respond. I put into a diagnostic test and it ran for a long time but seem to finish and pass the test with no error codes. After running a diagnostic cycle and power cycling the dishwasher three times I am still getting the same issue. The auto light will flash but the cycle will not start and you cannot do a cancel drain. It will not let you select any other cycle other than the auto. The issue is either with the main control board or the wash pump assembly. I gave the customer a quote for each but they wanted to think about it. I added the quotes to pics.Motor 00753351Control board 00752734

We serviced a

BOSCH DISHWASHER

Model SHE43RL2UC/64

Near Minneapolis, MN 55416

Seth

Job Details: 04/22/2021

Dishwasher is not heating during a cycle. Pot arrival an inspection I have pulled control panel apart and visually inspected the control board and it looked fine. I left door skin off and ran unit and tested the heater relay. The relay worked perfectly. The heater assembly has failed. I quoted replacement of heater and inlet valve as the unit was not dosing properly to little water. the customer will reach back out to us if they want to move forward with repair. I quoted via bluebook.

We serviced a

SAMSUNG WASHER FRONT LOA

Model DW80M2020US

Near Minneapolis, MN 55408

Seth

Job Details: 04/22/2021

Leak detection error was found. Failed inlet valve part is on order.; ordrd 1 DD81-02265A (Inlet valve)

We serviced a

KENMORE DRYER- ELECTRIC

Model 11092822103

Near Eden Prairie, MN 55347

Paul

Job Details: 04/22/2021

Removed broken bulb and put new one in. Issue fixed.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED6200SW1

Near Monticello, MN 55362

Phillip

Job Details: 04/22/2021

The drum would not spin. I found the idler pulley was frozen stuck. I replaced the idler and vacuumed out the dryer. The dryer duct is ripped and crushed in a few spots. I quoted the customer for that repair but he declined. The dryer is working good. ; used 1 8547174V (IDLER PULLEY) from stock

We serviced a

SIEMENS DISHWASHER

Model SL34A002UC/22

Near Monticello, MN 55362

Phillip

Job Details: 04/22/2021

I found the main control was burnt up and the main harness was burnt. The main harness and main control would need to be replaced. The control is available but the harness is not. If we cannot find the harness please submit for replacement helper.00444845 harness ; states that autho needed

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Chanhassen, MN 55317

Paul

Job Details: 04/22/2021

Installed part issue fixed.Per Phil if this comes back as a redo send for 2nd opinion.

We serviced a

KENMORE WASHER TOP LOAD

Model 110.298228

Near Maple Grove, MN 55369

Phil

Job Details: 04/22/2021

"Not filling with water. Found a bad pressure sensor. Replaced, filled, agitates, spins and drains great."

We serviced a

GE MICROWAVE

Model 121111111

Near Eagan, MN 55123

Delton

Job Details: 04/22/2021

"Microwave will intermittently shut off and come back on. Or wont power on at all. FOund that magnetron hi limit burnt off wires. Replaced hi limit with same rating. Tested and microwave stays on and is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 Hi limit (Hi limit) from stock"

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.943327

Near Golden Valley, MN 55422

Phil

Job Details: 04/22/2021

Bake not working. Found a bad control board. Bad relay. Soldered a new bake relay on the board. Put on bake and heats great now.; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Minneapolis, MN 55408

Seth

Job Details: 04/22/2021

"Water leak error, failed inlet valve parts on order; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 DD81-02265A (Valve)"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model RUBBED OFFF

Near Jordan, MN 55352

Paul

Job Details: 04/22/2021

"Complaint was strike broken off in door lock. I didnt have door lock on my truck but customer had a strike and lock they had ordered. Door and hinge are bent bad you have to lift door to get it to close and rear bearing is bad. Please send to autho for rear bearing issue. And door and hinge. We didnt use any parts from truck on this call. ; O-emld tckt , states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.1584992

Near Hanover, MN 55341

Phillip

Job Details: 04/22/2021

The wash motor was stuck. I was able to get freed up but its pretty loud. The motor would need to be replaced. The motor is not longer available and it might not be worth fixing this older unit.

We serviced a

LG DRYER- GAS

Model n/a

Near Rogers, MN 55374

Phillip

Job Details: 04/22/2021

The dryer would tumble it just had a mocking sound. I removed the drum and found the 2 rear rollers had flat spots and one of the front rollers was not spinning. I replaced 3 of the drum rollers and vacuumed out the dryer. ; used 3 4581EL3001E (ROLLER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Otsego, MN 55330

Phillip

Job Details: 04/22/2021

I replaced the diffuser and cycled it open and closed. Everything sounds good.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/02

Near Minneapolis, MN 55444

Phil

Job Details: 04/22/2021

Dishwasher dead. Confirmed 120 coming to board but not to touch pad. Quoted 338 for new board. Customer is moving so they are going to just buy a new one.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG361LVQ1

Near Golden Valley, MN 55422

Phil

Job Details: 04/22/2021

"Smelled gas and burning. I checked the oven, and cleaned some junk off the bottom pan. The spark ignitor ignited great, uniform blue flames. Checked all burners, good blue flames with orange tips.Looked under cook top, some mouse droppings. Vacuumed those out. Took back off of the range, no charred wires or signs of burnt wires or connections. Put blue liquid on burner orfices and no leaking gas. Ran oven and no burning smell or bad smells. They have been painting. Told them about VOCs."

We serviced a

KENMORE RANGE- DUAL FUEL

Model NOTAVAILABLE

Near Minneapolis, MN 55412

Seth

Job Details: 04/22/2021

The oven door does not close and seal properly as well as the control board and UI assembly has fallen back into the consul. Sadly there is no information about the model and serial number of the unit. No repair is possible. Customer will replace at their convenience.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE MICROWAVE

Model JVM1750SM1SS

Near Minneapolis, MN 55424

Delton

Job Details: 04/22/2021

Microwave not heating. Found that the control board is bad and not sending power to transformer. Ordering control board and rescheduling.; ordrd 1 Wb27x10872 (Control board)

We serviced a

GE DISHWASHER

Model GSD500L-20BA

Near Minneapolis, MN 55438

Delton

Job Details: 04/22/2021

"Replaced spray tower, tested and is spraying and working good."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV175QFA

Near Apple Valley, MN 55124

Delton

Job Details: 04/22/2021

"Replaced latch holder and fuse, tested and microwave turns on and is heating and working good.; used 1 20AMPFUSE (20 AMP FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KVIV29PCMS00

Near Shakopee, MN 55379

Paul

Job Details: 04/22/2021

"Complaint was unit not freezing, Unit has a sealed system issue, Please call autho and sent to sealed system tech. ; O-emld tckt , states that autho needed"

We serviced a

SAMSUNG DRYER- GAS

Model DVE50R5400W/A3

Near Elk River, MN 55330

Nate

Job Details: 04/21/2021

"The dryer turns off to quick on sensor dry. They didn't know how long it is actually running on sensor dry. If they put nothing in, it shuts off after a few minutes. They are going to put a load of towels in and time it. Follow up with them on Friday and close it out if it is running more than 10 minutes. (by FW)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Minneapolis, MN 55426

Phil

Job Details: 04/21/2021

"Not draining. Found a little food plugged where drain line meets the garbage disposal. Cleaned out that plug of food, drains great now."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Eagan, MN 55122

Delton

Job Details: 04/21/2021

"Not cleaning dishes. Found that motor is shorted and just hums. Motor is bad. Motor is on back order. Sump assembly w/motor not on as long of back order according to dey. (W10805015)See if you can find parts in stock anywhere. Customer wants to know how fast we could get part compared for them to get a new dishwasher.Quoted customer $448.20; rqstng P&A on 1 W10805015 (Sump assembly w/motor), states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model 1

Near Maple Grove, MN 55311

Nate

Job Details: 04/21/2021

Streem did not work. The customer has plastic on the heater. He is going to clean it up and then run a cycle empty and burn the rest off. Thsi is not covered by Homesmart. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Big Lake, MN 55309

Nate

Job Details: 04/21/2021

Bottom of the right fresh food door is really torn u pand needs to be replaced. Dana- Please ship a door seal to Matt and schedule the customer. They need the seal for the door that does NOT have the controls on it. (by FW)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB750WQ0

Near Plymouth, MN 55446

Phil

Job Details: 04/21/2021

Replaced the bearing assembly today. Will return on Friday to install the new lid latch.; schdld next appmnt for 4/23 FRI !

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Corcoran, MN 55340

Phil

Job Details: 04/21/2021

"Been running loud during wash cycle. Confirmed circulation pump runs loud. Needs a new sump assembly with motor. Part DD82-01126B. Cant find anyone who has this. Phil or Dana could you see if you can find this part?; saved tckt , states that autho needed"

We serviced a

DACOR RANGE- ELECTRIC

Model ERD36SCH

Near Golden Valley, MN 55422

Seth

Job Details: 04/21/2021

"Customer complains that the oven temperature is no longer consistent and unit does not and will not save the time and doesnt always respond to commands given. Upon arrival and inspection I found the oven was running cool. 32° to be precise. I put unit into calibration and calibrated up 20° and the temperature run Rose 100° on average. I made two other adjustments through manual calibration and unit is not saving the details. I suspect whichever is the main board that saves and has the memory and programming on it will need to be replaced. I could find no details for part numbers or parts or any technical data for this range.; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE45M05UC/53

Near Osseo, MN 55311

Phillip

Job Details: 04/21/2021

"The dishwasher will fill with the correct amount of water. The issue is the wash motor will not pump the water, it tries but its very weak and it sounds loud when it tries. I reach in and I can spin the wash motor propeller with my finger. It spins freely and I dont feel any obstruction. The wash motor ( 00442548 ) needs to be replaced. I could not locate the motor in stock. The customer would like more research to see if we can find a new motor, he does not want a used one and a quote please. Washer motor part number 00442548; states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Medina, MN 55340

Phil

Job Details: 04/21/2021

"Not draining. Cleaned out the whole drain line and drain pump. Made sure garbage disposal was clean coming in as well. Ran it twice, drained it twice, drained great both times."

We serviced a

GE WALL OVEN- ELECT

Model JT5500SF3SS

Near Corcoran, MN 55340

Phil

Job Details: 04/21/2021

"Top, where control panel is, was out a little. Readjusted, nice and flush now. Customer agrees."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4950HW1

Near Maple Grove, MN 55369

Phil

Job Details: 04/21/2021

Clicking loud. Doesnt run. Found a bad lid lock assembly. Ordered a new one. W11307244. Coming back to install.; ordrd 1 W11307244 (Lid lock ass)

We serviced a

FRIGIDAIRE DISHWASHER

Model fghd2465n???

Near Eden Prairie, MN 55347

Nate

Job Details: 04/21/2021

The dishwasher will run for a little bit and then say PF for power faillure. The customer turned the dishwasher on and it worked great. He is going to run through a cycle and let us know if he has any issues. I think someone maybe hitting a switch in his house and cutting power to it. (by FW)

We serviced a

GE MICROWAVE

Model JVM1750SM1SS

Near Minneapolis, MN 55424

Nate

Job Details: 04/21/2021

Everything works on the unit except no heat. I looked at the wire diagram and it appears to be the board or magnetron. We stock this mag- 2m248J (by FW)

We serviced a

BOSCH DISHWASHER

Model SHE53TL5UC/02

Near Minneapolis, MN 55409

Seth

Job Details: 04/21/2021

I replaced the failed spring kit. The door now has the proper resistance and does not fall open.

We serviced a

GE WASHER TOP LOAD

Model GCWP1800D0WW

Near Plymouth, MN 55446

Phillip

Job Details: 04/21/2021

I verified the top frame is not bending down. I replaced the suspension rods in front and on back. I also bent the bottom base down. I tried it twice on a large load and it was much better. The pulley does not scrape the bottom.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE595R0ABSR/AA

Near Eden Prairie, MN 55347

Paul

Job Details: 04/21/2021

"Complaint was unit not self cleaning, and baking takes forever. Brand new board is bad bake relay is bad. Phil please figure out where you bought this board last time so we can warranty it and please order a new board and call and schedule customer please. ; O-emld tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LMXC23746D/00

Near Wayzata, MN 55391

Seth

Job Details: 04/21/2021

Customers complaint with the fridge is its not cooling. Upon arrival and inspection I found the temperatures were 69 in the fresh food section 52 in the freezer. The evaporator fans were running the condenser fan was running and I found the compressor running. Failed sealed system was found please transfer.; saved tckt

We serviced a

KENMORE DRYER- GAS

Model 11074912200

Near Plymouth, MN 55441

Seth

Job Details: 04/21/2021

Not drying. Upon arrival and inspection I found the dryer had heat but the vent head failed. The vent at the outside of the house was 12 mph well the vent at the back of the machine was at 26 miles an hour. The customers had to vent clean but will have the guy come back out to get it done properly. In the meantime I shut off his gas valve beside his dryer per his authorization to keep down the risk of a house fire. The dryer is working as designed.

We serviced a

WHIRLPOOL RANGE- GAS

Model n/a

Near Osseo, MN 55369

Seth

Job Details: 04/21/2021

The customers complaint with the range top randomly will have yellow tipping and a smell that comes from the burner when in use. Upon arrival and inspection I found the orange flames were present. I checked and found the whole house humidifier was working and engaged. I sent a customer some reading materials on household pollutants and whole house humidifiers and their effect on ranges. the home has had recent remodel work and this could also be causing some of the yellow tipping.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW5100VQ0

Near Minneapolis, MN 55428

Seth

Job Details: 04/21/2021

Drain sock on the drain hose was plugged not allowing water to flow fast enough to drain properly. I removed it and tested. the wash machine is draining great. The transmission is not engaging after the neutral drain cycle completes. I tested it twice and could not get it to reengage and spin out the clothes in the drum. Transmissions unfortunately are not covered with their HomeSmart warranty and theres no replacement helper. The landlord was notified.

We serviced a

GE DRYER- ELECTRIC

Model DPSE810EG6WT

Near Rogers, MN 55374

Matt

Job Details: 04/21/2021

"Customer complaint is, HAS POWER BUT WON'T TURN ON. Found the main board is fried. Needs a new board. Part on order. ; ordrd 1 WE04M10004 (Main board)"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW3

Near Big Lake, MN 55309

Matt

Job Details: 04/21/2021

"Customer complaint is, SMELLS BAD. Inspected washer and did not find anything to pinpoint the smell. Between the tubs looks good. The sump area is black just like every other washer. Recommended customer try using different soap and cleaner. Otherwise washer is working great."

We serviced a

GE REFRIGERATOR

Model GSH22JFTA BB

Near Monticello, MN 55362

Matt

Job Details: 04/21/2021

"Customer complaint is, ICE MAKER IN FREEZER DOOR NOT WKG. Found the ice maker has failed. Installed new ice maker and tested. Icemaker cycled and filled with water. Icemaker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model wdt710paym6

Near Shakopee, MN 55379

Delton

Job Details: 04/21/2021

"Motor hums but doesnt run, shorted motor. Replaced motor, tested and now washes and is working good.; used 1 WPW10510667 (WASH MOTOR) from stock"

We serviced a

GE RANGE- ELECTRIC

Model PHB920SF1SS

Near Savage, MN 55378

Delton

Job Details: 04/21/2021

"Tested oven temperature and is about 30-35 degrees lower then what its set at. I adjusted it in settings up 30 degrees, tested and oven is at correct temperature now. If problem continues need to order temp sensor and control board."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV175QFA

Near Apple Valley, MN 55124

Delton

Job Details: 04/21/2021

"Microwave not powering on. Found that 20a fuse is open, caused by switch holder plastic wore out causing latch to not hit micro switch and shorted out fuse.Ordering parts and rescheduling.; ordrd 1 5304509457 (Switch holder)"

We serviced a

GE DRYER- ELECTRIC

Model GFDS140ED1WW

Near Eagan, MN 55122

Delton

Job Details: 04/21/2021

"Dryer squeaking. Needs top front glide kit, bearing kit, belt. Ordering parts and rescheduling.; ordrd 1 We032x25097 (Top glide kit) and 1 We12m29 (Belt) and 1 We25m40 (Bearing kit)"

We serviced a

HOTPOINT WASHER TOP LOAD

Model HSWP1000M4WW

Near Chanhassen, MN 55317

Paul

Job Details: 04/21/2021

Complaint was unit ripping clothes and not wringing clothes out. Clothes she showed me that were damaged were very old and not caused by machine but transmission is bad Please submit the RH for the transmission.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY04

Near Excelsior, MN 55331

Paul

Job Details: 04/21/2021

"Customer still the same way insisting a new machine is needed. Complaint was unit not making ice and water now not working since last company replaced all the lines. Freezer is to warm has a sealed system issue. Phil or Dana please send to autho to get transferred to a company that does sealed systems. DO NOT EXCEPT ANY MORE CALLS on this unit going forward this is a bad customer and has threatened lawsuits and isnt anyone I want to work for. We will never make them happy till this fridge is replaced. ; O-emld tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 253.546634

Near Minnetrista, MN 55375

Paul

Job Details: 04/21/2021

Installed cams issue fixed.

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Victoria, MN 55386

Paul

Job Details: 04/21/2021

Complaint was unit not draining Uninstalled unit cleaned out plastic stuck in check valve. Issue fixed.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA01

Near Carver, MN 55315

Paul

Job Details: 04/21/2021

"Complaint was unit leaking, has a bad lower door seal. Not covered because its part of the inner door. Please submit RH"

We serviced a

LG REFRIGERATOR

Model LFX28968ST/04

Near Minneapolis, MN 55446

Phillip

Job Details: 04/21/2021

I replaced the dispenser flap motor and the dispenser flap. The dispenser flap opens all the way now and closes right.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGGF3054MFA

Near Champlin, MN 55316

Phillip

Job Details: 04/21/2021

"I replaced the main control and the bake ignitor. I tested the oven letting heat to 350. Its working good . ; used 1 5303935066 (FLAT IGNITER), and 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF368LXPS1

Near Becker, MN 55308

Nate

Job Details: 04/20/2021

The oven will not maintain temp. both bake and broil got cherry red. the customer said they had a pizza in for 20 minutes and it was mush and barely warm. I am assuming a relay on the board is failing. Please troubleshoot first. (by FW)

We serviced a

WHIRLPOOL DISHWASHER

Model wdt710paym6

Near Shakopee, MN 55379

Nate

Job Details: 04/20/2021

Soap pod fell in the dispenser but was not yet wet at all. She started a normal cycle and the motor never came on. This unit takes a stock motor. (by FW)

We serviced a

KENMORE RANGE- GAS

Model 790.7804341

Near Chanhassen, MN 55317

Nate

Job Details: 04/20/2021

"Neither oven bakes. The upper oven does not glow at all, the lower oven glows but does not ignite. I am guessing it needs two new igniters. (by FW)"

We serviced a

GE MICROWAVE

Model JVM1660WB003

Near Minneapolis, MN 55439

Seth

Job Details: 04/20/2021

I replaced the loud stir motor and tested by microwaving water. The microwave its now fixed.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Medina, MN 55340

Phillip

Job Details: 04/20/2021

I verified the board was defective. I found some of the capacitors on the main board have failed. I replaced the main board . Its all working good now.

We serviced a

BOSCH DISHWASHER

Model SHV55R53UC/64

Near Minneapolis, MN 55435

Seth

Job Details: 04/20/2021

I adjusted the dishwasher nos it was parallel with the countertop. The unit was not installed properly it has side to side movement that is causing the cabinet front to touch the cabinet faces on either sides of the dishwasher. I showed these details to the customer and reiterated the need for proper mounting. He understood and was happy with the work completed.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UTT0

Near Hopkins, MN 55305

Nate

Job Details: 04/20/2021

"The customer said it is leaking from the door. The load she ran today did not leak. She wiped down the glass on the door and is going to run a few loads and see if it still leaks. We should follow up with her in a few days if we don't hear back. If it is still leaking, we ned to send someone to diagnose. (by FW)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2574DEH01

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2021

"The end of the tube that was going into the water valve had a crack and was leaking when ever they called for water . I replaced the broken parts. Tested good . ; used 1 JG-5/16FITTING (5/16 JG CONNECTOR), and 3 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW5570TQ0

Near Minneapolis, MN 55444

Phil

Job Details: 04/20/2021

"Washer wont spin often. Had a rebuilt tranny put in. New clutch, lid switch and drain pump. A bolt was loose on tranny, screws loose on motor, and agitator loose. Uninstalled and reinstalled everything, and tightened screws for lid hinges. Ran on all settings and runs great now. Told customer if it starts clicking again, in next few days I am happy to come back. But that after coming back my recommendation will most likely to get an oem tranny and do a new clutch too."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW7230HC0

Near Maple Grove, MN 55311

Matt

Job Details: 04/20/2021

"Customer complaint is, SHUTS OFF AFTER RUNNING FOR A FEW MINUTES AND SAYS COMPLETE. Found the shifter has failed. Needs a new shifter. Quoted customer $210. to install new shifter. Customer approved repairs. Installed new shifter and still did not fix it. Found the magnet on the slider actuator is not attached. Needs a new slider actuator. I removed the shifter and put the old one back in. Quoted customer $167. to install new actuator. Customer approved repairs. Part is not in stock anywhere. Can you please see if you can find it and order it and reschedule with the customer. Part number is W10734521. Thanks.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Eden Prairie, MN 55347

Seth

Job Details: 04/20/2021

Customer complains of a whirling noise. upon arrival and inspection I found the fridge is working as designed but had a fan noise. I inspected and found the unit has not been cleaned in many years. I cleaned the compressor cavity and whirling noise continues. no power user found this unit is affected by a manufactures defect which is not covered with his warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2021

The freezer section was not cooling at all and the fan was not running. The fresh food section was cooling and the fan would run. When I put the unit into diagnostics I could get both fans to run and the freezer evaporator to cool. After I took it out of diagnostics it seem that the freezer section was now working and the fan was running. Advise the customer that the main control needs to be replaced but it might work until I come back.; ordrd 1 WRF757SDEM00 (Main control)

We serviced a

MAYTAG WASHER TOP LOAD

Model LET9635AAE

Near Long Lake, MN 55356

Seth

Job Details: 04/20/2021

Customer complaint washer leaks when its used. Upon arrival and inspection I found the drain hose was not seated in the standpipe and it came loose and was spraying water all over the room. I placed hose back into standpipe and recommended customer secured to the wall. Zero washer is now fixed

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5540SQ0

Near Dayton, MN 55327

Phillip

Job Details: 04/20/2021

"The customer said it was leaking out the back while they were washing blankets and sheets. I filled to the top, let wash and then drain and spin. I tried about 4 times with a load and it never leaked for me. The customer also said when it was leaking the load was very off balanced. Everything on the washer looks good. I think the load was off balance enough that caused the water to splash out the back, probably in rinse cycle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYW3

Near Minneapolis, MN 55446

Seth

Job Details: 04/20/2021

Customer complains to dishwasher does not drain and is not cleaning well. Upon arrival and inspection I found a new disposer that was installed had the plug still in place on the drain line. I remove the plug the dishwasher drains perfectly now. I ran into their service diagnostics and found the circulation pump works sporadically. I also found a diverter motor would not index at continued to try to find its position and would not index. Part is on order.; schdld next appmnt for 4/26 MON !

We serviced a

FRIGIDAIRE DISHWASHER

Model DGBD2432KW1

Near Waconia, MN 55387

Paul

Job Details: 04/20/2021

"Complaint was unit not draining. Unit hard piped from the basement, we cant uninstall unit. I was able to get unit to drain but if this comes back they will have to have a plumber replumb unit or have it uninstalled for us due to the plumbing issues."

We serviced a

LG DISHWASHER

Model LDF6810ST/01

Near Big Lake, MN 55309

Matt

Job Details: 04/20/2021

"Customer complaint is, EC LE- not starting. Found the dishwasher doesnt start and gives a LE error. I was going to pull it out to diagnose further, but cant get it out from the cabinet because they put the flooring in after the dishwasher and its to high. Customer needs to remove the dishwasher before we can service the dishwasher. I let the tenant know and he said he would talk to the owner. Customer removed dishwasher. I was now able to diagnose further and found the wire harness in the door is all melted into the black goo that they put on the inside of the door and some of the wires are severed. Also the drain hose is split open. This dishwasher is in rough shape and some parts are NLA. Dishwasher needs to be replaced. Angie please submit for replacement helper."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Albertville, MN 55301

Matt

Job Details: 04/20/2021

"Customer complaint is, KEEPS MAKING DRAINING NOISE & WONT GO INTO CYCLE- KEEPS TRYING TO DRAIN BUT THERES NO WATER. Found the board has failed and the drain pump is leaking. to install new board and drain pump. Customer declined repairs and is going to replace the washer."

We serviced a

GE REFRIGERATOR

Model GSL25JGCFLS

Near Plymouth, MN 55446

Seth

Job Details: 04/20/2021

"Leaking, I found the drain hose had begun protruding above the drain pan depth. I defrosted and re-seated the drain hose it is now working as designed. Floor was damaged upon arrival customer had removed the fridge previously. I did not move the fridge to complete the repairs."

We serviced a

WHIRLPOOL RANGE- GAS

Model GFG464LVS1

Near Champlin, MN 55316

Phil

Job Details: 04/20/2021

Gas is leaking from the rear left burner. Ordered a new burner valve and will return on Friday to install.; ordrd 1 WP9757218 (Burner valve)

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Rogers, MN 55374

Phil

Job Details: 04/20/2021

"LG washer that isn't draining. It for sure needs a new drain pump. Also 1/8 play between tubs, spins good but I gave customer a heads up that in the future they may need to buy a new one since the bearing is in the really early stages of going. He appreciated that and said he will start budgeting. Runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WF448AAP/XAA

Near Plymouth, MN 55446

Phil

Job Details: 04/20/2021

"Leaking boot. Has a big tear. Ordered new one, coming back Monday to install.; ordrd 1 DC64-01570A (Boot)"

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9250PW0

Near Plymouth, MN 55446

Phil

Job Details: 04/20/2021

Dryer running loud. Needs four new rollers. Ordered and will come back on Friday to install. Quoted 212. Will vacuum and clean up dryer when I return.; used 4 WPW10314173 (ROLLER) from stock

We serviced a

AMANA DRYER- ELECTRIC

Model NGD4500VQ2

Near Otsego, MN 55330

Phillip

Job Details: 04/20/2021

"I found the rear rollers would not spin. I removed and replaced the rollers, belt and idler. All the parts came together in a kit. ; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9300VU02

Near Otsego, MN 55330

Phillip

Job Details: 04/20/2021

I replaced the door boot. Ran and checked for leaks. No more leaks its all good.

We serviced a

LG RANGE- ELECTRIC

Model LSG4513BD

Near Bloomington, MN 55431

Delton

Job Details: 04/20/2021

Oven light not working. Also customer said grates scratched the finish on top console next to the grates. (See picture) i explained it is minor scratches that are cosmetic caused by normal usage and not covered.Light bulb was burnt out. Replaced light build and oven light turns on. Range is working good.; ordrd 1 40a15 (Light bulb)

We serviced a

KENMORE WASHER TOP LOAD

Model 110.270976

Near Eden Prairie, MN 55347

Delton

Job Details: 04/20/2021

"Floating tub model. Bearings loud and leaked all over motor. Needs bearings, haul sensor and motor is cracked. Due to age and cost of repair customer will purchase new one."

We serviced a

GE DRYER- ELECTRIC

Model GTD65EBSJ2WS

Near Savage, MN 55378

Delton

Job Details: 04/20/2021

"Making scraping noise when tumbling. Found that there was a sweatshirt hoodie string with metal end that was stuck in between drum edge. Removed debris, tested and dryer is running quiet and working good."

We serviced a

LG WASHER TOP LOAD

Model WT7600HKA

Near Eden Prairie, MN 55347

Paul

Job Details: 04/20/2021

"Complaint was unit not draining, Told customer it could just be something stuck in pump or pump. She approved labor to make sure nothing was in pump but said if pump was bad she didnt want to repair unit. Didnt even want a price for the pump. Unit didnt have anything stuck in pump. Needs new pump customer will replace unit."

We serviced a

GE WASHER TOP LOAD

Model WCSE4160B3WW

Near Shakopee, MN 55379

Paul

Job Details: 04/20/2021

Complaint was unit getting even louder Unit has a bad transmission Please submit RH

We serviced a

GE RANGE- GAS

Model JGB850EEF1ES

Near Carver, MN 55315

Paul

Job Details: 04/20/2021

Complaint was unit not heating replaced igniter issue fixed. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Eden Prairie, MN 55347

Nate

Job Details: 04/19/2021

"Fridge is noisier than normal and has been pretty loud for the past 2 weeks. The unit sounded fine on the Streem call, both evap covers didn;t seem to have any ice. There is ice at the back of the icemaker, probably not a big issue though. (by FW)"

We serviced a

GE DISHWASHER

Model GHDA696P02SS

Near Becker, MN 55308

Nate

Job Details: 04/19/2021

The left door spring has the loop broken off on one side and the door falls down. We need to ship a spring to Matt and schedule the customer. (by FW)

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE515S0ES1

Near Minnetonka, MN 55305

Seth

Job Details: 04/19/2021

Customer complains that the range front left burger sticks on high. Failed Internet switch was found. Part is on order.; ordrd 1 WPW10434452 (Inf switch)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW0

Near Plymouth, MN 55447

Phil

Job Details: 04/19/2021

Sounds like an airplane in spin. Found a bad gearcase. W11455453. Part says its NLA. Phil or Dana can you please see if you can find this and see if Lowes approves it?; O-emld tckt