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Service History 257

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 23, 2025 to April 24, 2025

Beko RefrigeratorApr 23, 2025Bloomington, MNTechnician: Evan

Model BFTF271699IM

Customer complaint is that unit is not closing door and ice on back wall. Completed full defrost and unit is now operating properly.

“Refrigerator not shutting. Called Omega and got appointment. The repair person was very pleasant and fixed the problem right away. Was at a reasonable rate. At what I thought it should cost. So I recommend Omega.”

Rick D.
LG WasherApr 23, 2025Golden Valley, MNTechnician: Nate

Model WM2650HWA

Did general maintenance on washer. Cleaned out internal drain holes that were all plugged up. Cleaned out filter, and recommended afresh. Everything else checked out good now.

“Nate was right on time. I like that. He was courteous, professional, thorough, problem solved with a great attitude. Thanks Nate”

Roxanne G.
GE CooktopApr 24, 2025Sartell, MNTechnician: Brandon

Model JGP975SEK1SS

Customer states the cook top started trying to ignite while in use, the only way to stop was to to shut the power off. Cycled and tested the cooktop is working as it should now, suspect one of the switches are worn out. Checked and found the switch harness is no longer available. The customer is going to continue to use as is.

“Brandon was right on time and did a great job diagnosing problems with our GE Profile cooktop. Will definitely use Omega again in the future!”

Kevin S.
GE DryerApr 24, 2025Wyoming, MNTechnician: Collin

Model PTD60EBSR0WS

Install new power supply board set personality to one like it says verified on test cycle eight that it was heating then tested all the features on time. Dry delicates made sure it was heating and shutting off properly time dry was high heat working perfect done.

Whirlpool RefrigeratorApr 24, 2025Osseo, MNTechnician: Adam

Model WRF757SDHZ04

Installed new icemaker. Once installed tested ice maker is working properly

“Adam was great. He was prompt and explained everything in detail.”

Scott B.
LG DryerApr 24, 2025Chaska, MNTechnician: Kinnon

Model DLGX4001B.ABLEEUS

Dryer works, but no heat- replaced flame detector and igniter all test good

LG DishwasherApr 24, 2025Plymouth, MNTechnician: Nathan

Model LDT7808SS

Customer complaint was unit not powering on , I powered it on by just adjusting one of the connectors to the display and it worked the entire time . Unit is operating properly right now and theres nothing Im able to do. Having an intermittent issue.

LG DishwasherApr 24, 2025Minneapolis, MNTechnician: Dakota

Model LDTH7972S.ASSESNA

Customer states no lights no power. Found wire nuts in junction box melted, replaced nuts and tested, lol functions ok no leaks. Unit now powering on.

“Dakota was great! He explained what the problem was and how her repaired it.”

Kara K.
Frigidaire RefrigeratorApr 24, 2025Crystal, MNTechnician: Tanner

Model FFTR2045VS8

Customer stated that the freezer door would pop open and not fully close when they shut the refrigerator door, I adjusted the leveling of the unit and now the freezer door closes properly

“Tanner was professional, on time, quick to find the issue, and quick to fix it.”

Lee And Greg B.
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