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Service History 258

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 24, 2025 to April 28, 2025

GE RangeApr 24, 2025Oakdale, MNTechnician: Lucas

Model JB735SPSS

Installed switches and burner. Tested. Good to go now fully operational.

“Lucas was awesome. We appreciate that he took the time to find the root cause of our stove issue. This was the third time we had called a technician and the two previous from the manufacturer company didn’t bother to investigate the cause of the shortage. Mind you, we just bought this new stove and it was giving us issues already after a month. Thanks Lucas for taking care of us. Let’s hope we don’t have to call your company again!!”

Sammy C.
Samsung RefrigeratorApr 25, 2025Minneapolis, MNTechnician: Nick

Model RF22N9781SR

Cuz stated refrigerator not cooling. Tech discovered obstruction in condensing fan. Tech removed obstruction and tested. Fridge now cools as it should.

“Working with Nick was excellent. You could not find a better person to come to your home to do repairs.”

John S.
Speed Queen WasherApr 25, 2025Minneapolis, MNTechnician: Nate

Model AWN63RSN116TW01

Making a knocking sound. Found the nut underneath had to be tightened, and I used loctite. Also, per speed queen, I swapped the springs from the rear to the left and left to the rear since the tub was tipping back to the right. Now tub sits perfectly and runs smooth with no knocking. Job compleye. Customer requested though we keep this open for a bit, in case it starts knocking again.

“Nate was very good in troubleshooting and diagnosing the issue”

Laknath G.
Frigidaire DishwasherApr 25, 2025Saint Paul, MNTechnician: Dakota

Model FDHP4336AS

Customer states poor wash, found water guide tube detached from sump, stopping upper arm from receiving water and blocking lower spray arm from spinning, reinstalled water guide and now lower spray arm spins freely and upper arm spinning in wash.

Frigidaire DryerApr 25, 2025Stillwater, MNTechnician: Lucas

Model LEQ1442ES1

Replaced main board and tested. Good to go.

“Good work, knowledgeable, fun to talk to. I would recommend Luke to others.”

Judy B.
LG RefrigeratorApr 25, 2025Lake Elmo, MNTechnician: Lucas

Model LMWC23626S.ASTCNA1

Replace maker and tested operation. Good to go

“Lucas was great. Pre-appointment communication was good. He was courteous and made repairs quickly.”

Tom L.
Bosch DishwasherApr 25, 2025Bloomington, MNTechnician: Nate

Model SHE53TL6UC/02

Replaced bad cable assemblies. Now door doesnt fall down.

“A fabulous experience from start to finish with Omega Force, particularly Dana and Nate. They were able to consolidate service and parts arriving quickly, allowing Nate to fix both our dishwasher and stove on one visit. Courtesy and knowledge evident during all our interactions. Well done, guys!”

Laiki H.
Frigidaire DishwasherApr 28, 2025Rockford, MNTechnician: Nick

Model GDPH4515AF2B

Customer stated that dishwasher never has worked. Tech discovered that loose wiring was responsible. Tech tightened and tested. Unit works as it should

“Nick was great. Tried EVERYTHING he could to fix our issue. Was friendly and efficient”

Jessica C.
Bosch DishwasherApr 28, 2025Rice, MNTechnician: Brandon

Model SHE44C07UC/48

Customer states the dishwasher is leaking out of the door and the dishwasher will not complete a cycle, it gets to one minute left and it keeps running and will not stop. Removed the front cover and found debris in the door seal and was able to clean out and run making sure the leak was fixed. Found a loose solder joint in the board. Repaired, the customer is going to see if the board repair works.

“Brandon did an excellent job explaining services needed for our dishwasher He was helpful, courteous and very respectful of our home and us He solved our problems Thanks Brandon and Omega Force Appliance Repair”

Melvin And Darlene H.
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