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Service History 259

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 28, 2025 to April 29, 2025

LG WasherApr 28, 2025Saint Michael, MNTechnician: Paul

Model WM3600HVA

Replaced vibration sensor and tested operations thru test mode. Washing machine working properly again.

“Prompt, polite, and knowledgeable! Thanks Paul”

Kym G.
Insinkerator Garbage DisposalApr 28, 2025Hopkins, MNTechnician: Nate

Garbage disposal doesnt run. Found a couple pieces of metal stuck in disposal. Used various tools to get it un stuck. Rinsed water and soap through. Runs great now. Minimum labor charge.

“You guys were timely and efficient; and as hoped, were able to repair our garbage disposal rather than our having to replace it, which saved us lots of money.”

John L.
LG RefrigeratorApr 28, 2025Circle Pines, MNTechnician: Collin

Model LRFS28XBD.ASBCNA1

Upon inspection unit has a torn right fridge door gasket and needs to be replaced ! installed new right hand fridge door gasket formed it verified it ceiling on all four sides done

“Very hard working. Great communication. Fast service!”

Guong N.
Frigidaire CooktopApr 29, 2025Apple Valley, MNTechnician: Delton

Model FGIC3066TBB

Customer said cooktop wouldnt heat. Customer had just moved in and the cooktop is an induction cooktop and I explained to him that the pots and pans need to induction compatible and their current pans are not. They will get new pans and use it. They will call back if any problems persists.

“Delton has exceptional customer service skills. Keep up the good work!”

Kanat O.
LG RefrigeratorApr 29, 2025Chisago City, MNTechnician: Hyrum

Model LFXS28968S.ASTCNA0

Upon arrival opened up, the machine, discovered a failed compressor. Evacuated the system and remove the existing compressor. Installed new compressor and filter dryer. Pull the deep vacuum and charge the system with refrigerant. Machine seems to be working properly.

“Very efficient and knowledgeable”

Greg And Marg B.
Frigidaire RefrigeratorApr 29, 2025Saint Paul, MNTechnician: Collin

Model GRSS2652AFA

Upon inspection unit had a frozen filled tube to icemaker. Steamed out ice blockage after clearing ice blockage put unit into diagnostics did test 82 about 15 times to purge that line and verify the blockage is completely cleared. Put unit back together advanced icemaker into a cycle and did a test 82 to fill icemaker been up to create ice right away done

“The repair experience with Collin was excellent. He was courteous and enthusiastic. He quickly diagnosed the issue with the ice maker and had it back in working order in a very timely manner. I am very satisfied with this repair experience. This survey was completed by Michael Danko, renter of the home in question.”

Venkat M.
GE RangeApr 29, 2025Coon Rapids, MNTechnician: Collin

Model PHP9030DT1BB

Put in glass after removing broken glass and bracket assembly found that unit was not responding like it should had to take it all back apart inspected both boards inverter and power supply board found that there was a little bit of corrosion on the inverter part of the board tested both fuses verified there is no burnt contacts or fried solder reinstalled Burners bracket wire harnesses properly verified every connection was perfect. Installed glass back on bracket reinstalled unit verified all four burners were working perfect done.

Whirlpool RefrigeratorApr 29, 2025Otsego, MNTechnician: Collin

Model WRF540CWBM01

Upon inspection unit had no cooling in refrigerator took freezer panel apart found that motor had 120 V, but was not rotating ordered and picked up Evap motor and installed verified. Unit was working great done.

“Colin was very knowledgeable and thorough. We called two other companies and they wouldn’t even come look at our fridge. He assessed the issue, went and got the part and it was fixed! He does his job very well. We will use Omega Force again 100%. Thank you!!”

Ann W.
Kenmore RefrigeratorApr 29, 2025Bloomington, MNTechnician: Evan

Model 795.73133.411

Completed compressor replacement.

“Evan is a great asset to your company. He is very professional, knowledgeable,[ explained things thoroughly] and the job was done in a timely manner. Evan is personable and polite. I would certainly recommend Omega force. Good job Evan!”

Otto A.
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