Service History 232 - Omega Force Appliance Repair

We serviced a

GE DISHWASHER

Model GSD2300R20WW

Near Apple Valley, MN 55124

Delton

Job Details: 08/18/2021

"Found that the garbage disposal drain plug was not removed. I punched out drain plug, tested and dishwasher now drains and is working good.One issue is that the outlet that the attached for garbage disposal is controlled by a light switch so cant have garbage disposal and dishwasher plugged in at same time. Informed the cust the wiring may be damaged because of this issue."

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV152KMA

Near Burnsville, MN 55337

Delton

Job Details: 08/18/2021

"Found that light socket got hot and discolored and seems like burnt but does still work. Customer says it burns lightbulbs fast. Also Door is cracked by handle. Not sure if door is covered? \ Light sockets (5304464091 two of them) will need to be ordered and light bulbs (5304461116 two of them); saved tckt"

We serviced a

AMANA WASHER TOP LOAD

Model NTW4651BQ0

Near Bloomington, MN 55425

Delton

Job Details: 08/18/2021

"Found that actuator is bad and not switching from agitate to spin. Replaced actuator, tested and washer agitates and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.826801

Near Minneapolis, MN 55406

Delton

Job Details: 08/18/2021

"Replaced hose from drain pump to drain hose, tested and washer no longer leaks. Washer is working good."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR5233AW0

Near Hopkins, MN 55343

Delton

Job Details: 08/18/2021

"Replaced timer, tested normal cycle and it completed cycle. Washer is working good."

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR5636JQ0

Near Eden Prairie, MN 55347

Delton

Job Details: 08/18/2021

"Found that the door switch was broken and sensing that door is shut to start cycle. Replaced door switch, tested and dryer turns on, tumbles and heats. Dryer is working good.; used 1 WP3406107 (DOOR SWITCH) from stock"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA50K8600AW/A2

Near Shakopee, MN 55379

Delton

Job Details: 08/18/2021

"Replaced drain pump, tested and washer drains and is working good."

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9250PW0

Near Plymouth, MN 55447

Seth

Job Details: 08/18/2021

"I swapped out the motor and blower assembly and unit ran great but would not shut off at the end of cycle the relay stuck in the on position. We will have to return with a new control board. WP8546219 needed board.; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFXS24623S/02

Near Minneapolis, MN 55422

Nate

Job Details: 08/18/2021

Board received is not the right part number. Confirmed with Dey the correct part number and ordered. Coming back next week. Ebr81182796; ordrd 1 Ebr81182796 (Main PCB)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Minneapolis, MN 55416

Nate

Job Details: 08/18/2021

Dishwasher leaking from door. Found two spray arms that have cracks. Will replace door gasket kit when I come back as well. Ordered that to replace the one Ill be installing from stock when I return.; ordrd 1 WPW10498900 (Spray arm upper) and 1 WPW10491331 (Lower spray arm) and 1 W10542314 (Door gasket kit)

We serviced a

GE REFRIGERATOR

Model CWS21SSEAFSS

Near Minneapolis, MN 55419

Nate

Job Details: 08/18/2021

"Damper is mechanically failing. Replaced, works great now."

We serviced a

GE DISHWASHER

Model GDT545PGJ6WW

Near Chanhassen, MN 55317

Nate

Job Details: 08/18/2021

"Dishwasher was randomly turning on, for 2 months, then went dead. Getting 120 at junction box, and main board is sending 13.25 vdc to the user interface. GE tech support said the 4 blinks per second on main board means it needs a software update, which is a new board. The user interface is dead even though its getting the correct voltage, so will most likely also need a new UI. Quoted customer for new board, and new board and UI if it needs both."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWB00

Near Chaska, MN 55318

Nate

Job Details: 08/18/2021

"Auger motor running really loud and not working. Found a broken motor. Replaced, works great now."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW5

Near Minneapolis, MN 55427

Nate

Job Details: 08/18/2021

Runs really loud. Sounds like an airplane. Has a bad gearcase. Coming back next Tuesday to install.; ordrd 1 W11455453 (Gearcase)

We serviced a

MAYTAG DRYER- GAS

Model MDG4806AWW

Near Minneapolis, MN 55442

Nate

Job Details: 08/18/2021

"Not heating. Found bad coils. Replaced those. Also had a bad belt and roller. Replaced all, vacuumed out, runs and heats great now.; used 1 5303931775 (COIL KIT), 1 WP37001042 (ROLLERS), and 1 WP40111201 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMf706ESS00

Near Plymouth, MN 55446

Seth

Job Details: 08/18/2021

Customer complains theres no ice and the fridge seems warm. Upon arrival and inspection I found the refrigerator was in the high 50? the freezer was between 12?F and 18?F. The ice room was at 50?F. This fridge has a refrigeration sealed system problem please transfer. Note see pictures for Bent right hand side bracket. This bracket is bent from the picture please check with authorizations and have the refrigeration company take new bracket if they cover.; saved tckt

We serviced a

KENMORE DRYER- ELECTRIC

Model 796.803119

Near Monticello, MN 55362

Matt

Job Details: 08/17/2021

"Customer complaint is, NOT HEATING AGAIN, FUSE POPPED. Customer had the vent cleaned after it stopped heating again. Inspected and found the same fuse had blown. Airflow on outside of house is 14mph and the back of the dryer is 25mph. Installed new thermal fuse and tested. Heat was cycling between 130F and 190F with vent disconnected and 130F and 215F with vent connected. Vent is not great, but I think its adequate for now because the heat is shutting off at 215F. Advised customer that its not going to take much lent buildup in the vent to become an issue again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4815EW0

Near Minneapolis, MN 55447

Phillip

Job Details: 08/17/2021

Complaint was at the dryers taking 2 to 3 times longer to dry. The dryer heats up but the airflow is completely restricted. I removed the vent duct from the back of the dryer and now if hes better and the airflow is good. I advise the customer to clean or replace the dryer ducting.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model ????

Near Wayzata, MN 55391

Phil

Job Details: 08/17/2021

They are getting an E1F9 error code. The door is locked and can't get a model. It appears the error is a drain issue. Hopefully the filter is just pluggd up. We should carry a pump for it. (by FW)

We serviced a

GE REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55437

Phil

Job Details: 08/17/2021

The icemaker is putting out too much ice even thought the icemaker it turned to off. The cubes in the bin are also freezing together. They did have both compartments set too cold. I had them set it to 37 and 0. They are going to put a thermometer in the freezer and get temps. They most likely need a new icemaker. (by FW)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS517SIW0

Near Becker, MN 55308

Matt

Job Details: 08/17/2021

"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering MCU board and knob assembly. Parts on order.; ordrd 1 5304505521 (MCU) and 1 5304505017 (UI knob assembly)"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GES

Near St. Louis Park, MN 55426

Nate

Job Details: 08/17/2021

"Room temp inside unit. Fans running but relay to compressor just clicks. Tried the hard start relay and compressor is completely dead. Has a bad compressor. Needs sealed system work.; O-emld tckt , states that autho needed"

We serviced a

MAYTAG RANGE- ELECTRIC

Model mer6770aaq

Near Maple Grove, MN 55369

Phil

Job Details: 08/17/2021

The upper oven broil element wll not get hot. Ordered new element. (by FW)

We serviced a

FRIGIDAIRE COOKTOP- GAS

Model FGC30S8HBA

Near Minneapolis, MN 55406

Phil

Job Details: 08/17/2021

The glass cooktop is completely exploded and needs to be replaced. (by FW)

We serviced a

KENMORE DRYER- GAS

Model 110.948322

Near Minneapolis, MN 55423

Phil

Job Details: 08/17/2021

The unit is getting an E1 error code. Ordered a thermistor. (by FW)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Minnetonka, MN 55345

Phil

Job Details: 08/17/2021

There is water in the bottom of the fresh food section and the freezer light does not work. It appears the evap drain is plugged. Ordered a new freezer LED Module (by FW)

We serviced a

KENMORE REFRIGERATOR

Model 106.536062

Near Monticello, MN 55362

Matt

Job Details: 08/17/2021

"Customer complaint is, NOT COOLING IN THE FF COMPARTMENT, FREEZER WORKS. Inspected and found the damper assembly has failed. Installed new damper and tested. FF compartment is cooling great. Refrigerator is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Minneapolis, MN 55416

Nate

Job Details: 08/17/2021

"Icemaker dead. Found a bad Icemaker. Replaced it, cycled it, ran great, filled with water.; used 1 WPW10190965 (ICEMAKER) from stock"

We serviced a

LG DRYER- GAS

Model DLGY1202V

Near Eden Prairie, MN 55347

Nate

Job Details: 08/17/2021

"Replaced the broken ignitor. Ran it, showed the grandmother how its heating now. Runs great now."

We serviced a

GE WASHER TOP LOAD

Model WCRE6270H1WW

Near Chanhassen, MN 55317

Nate

Job Details: 08/17/2021

"Washer needed a new tranny. The hole where the old tranny went through was damaged and the new seal would not seal. loose. I had the whole thing apart so I still attempted to do the repair. Made sure everything was put together as snug as possible, used red glue around the edges of the new seal. Cleaned out the whole where the old seal was and it still leaked when the repair was done. Needs a new outer tub and would recommend replacing the new tranny as it has water damage. Old tranny was rusty. Washer not in great shape. ; O-emld tckt , states that autho needed"

We serviced a

GE RANGE- GAS

Model JGSP42SET1SS

Near Victoria, MN 55386

Nate

Job Details: 08/17/2021

"Cooling fan is running loud. Ordered a new one. Installed. Sounds great now. Had to use air sled."

We serviced a

KENMORE WASHER FRONT LOA

Model 110.238321

Near Monticello, MN 55362

Matt

Job Details: 08/17/2021

"Customer complaint is, DIAL IS JUST SPINNING BUT WON'T ENGAGE, BUT NOT ALL THE TIME. Inspected and tested. Knob is working great for me. This knob will spin in place when you pull it out to start it. You push it in to turn the dial. Showed customer that this is how its supposed to work. Knob is operating normal."

We serviced a

GE STACKED DRYER

Model WSM2700HBWWW

Near Minneapolis, MN 55447

Seth

Job Details: 08/17/2021

Making noise and smoking. I could not find anything iI saw evidence of the belt sledding rubber I replaced it I tested the unit multiple times both agitate and spin unit worked as a designed

We serviced a

KENMORE COOKTOP- ELE

Model 790.427494

Near Apple Valley, MN 55124

Delton

Job Details: 08/17/2021

"Replaced light indicators, tested all lights now work when turn on burner and shows hot surface indication. Range is working good."

We serviced a

JENN-AIR DISHWASHER

Model JDB1250AWS

Near Wayzata, MN 55391

Nate

Job Details: 08/17/2021

The rollers were either missing or falling off or both. I replaced all the rollers and it works great now.

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AED4675YQ0

Near Plymouth, MN 55442

Nate

Job Details: 08/17/2021

Not heating. Found a bad high limit fuse. I carry that in stock but did not have this one on me.. Already vacuumed out and cleaned out bulkhead. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS11B

Near Monticello, MN 55362

Matt

Job Details: 08/17/2021

"Customer complaint is, NOT CLEANING DISHES FOR A LONG TIME,NOW QUIT DRAINING, CYCLE STOPS WTHN 5 MIN. Inspected and tested dishwasher. Sometimes it would work and then I couldnt get it to start. Im ordering both boards and door latch. Installed door latch and tested. Dishwasher is working great. Dishwasher is now fixed. Both times I was there the dishwasher had standing water in it. The drain hose underneath the sink comes in to low and it looks like water is back flowing into the dishwasher. Showed this to the customer and he is going to fix it."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA50K8600AV/AA

Near Shorewood, MN 55331

Phillip

Job Details: 08/17/2021

The washer was completely dead. I got 120 V going into the main board. As I was moving the board around the machine Power back on. As I was moving the board they were all sudden shut off. I checked all the connections at the board everything was tight as I was checking connections the machine power back on again. Now the washer runs and does not stop. It seems to be working better but I did quote the customer for a main control board if needed. DC92-01625U main control board

We serviced a

LG WASHER TOP LOAD

Model WT5001CW

Near Eden Prairie, MN 55347

Phillip

Job Details: 08/17/2021

The washer is dead. The main control board gets 120 volts. The fuse on the board is bad. I jumped the fuse but its still dead. Im ordering the main control board. ; ordrd 1 EBR62198104 (Control board)

We serviced a

GE DISHWASHER

Model PDW8280N20SS

Near Eden Prairie, MN 55347

Phillip

Job Details: 08/17/2021

"The dishwasher will not drain all the water out. It drains very slow. I cleared the sump area and the drain pump. I found broken glass, and a lot of debris. I found stuff in the drain pump. I cleared the pump and ran tubing through the drain hose. Its draining slow. I can blow through both ends of the hose. Im ordering the drain pump and hose . I advised the customer that if the hose is needed its not covered. ; ordrd 1 WD26X10039 (Drain pump) and 1 WD24X10045 (Drain hose)"

We serviced a

GE REFRIGERATOR

Model CYE22TSHQSS

Near St. Louis Park, MN 55416

Phillip

Job Details: 08/17/2021

Nothing on the touch screen responds. The part that was sent was wrong. Im ordering the thought screen. I tried to peer off and back on but it still does not respond. The customer said the water was dispensing slow. I removed the filter and then put back in. When I did I think I damaged it. Im also now ordering the filter. ; ordrd 1 RPWFE (Filter) and 1 WR55X34167 (Cafe display) and 1 WR17X13172 (Display cover)

We serviced a

GE REFRIGERATOR

Model GSS23SGSBSS

Near Maple Grove, MN 55369

Phillip

Job Details: 08/17/2021

I replaced the water valve and tested it. Its working good the water shuts off like it should.

We serviced a

JENN-AIR WALL OVEN- ELECT

Model JMW9527DAS

Near Chanhassen, MN 55317

Seth

Job Details: 08/17/2021

I installed the new hinges and the unit did not close to the seal. I inspected the seal and inner door and it looked good. I looked at the body of the oven and I could see where the unit was bent. No charge to the customer it was my mistake I missed that the chassis was tweaked.

We serviced a

DANBY REFRIGERATOR

Model DAR170A2BSLD0

Near Minnetonka, MN 55345

Seth

Job Details: 08/17/2021

Not cooling. I plugged the unit in and watched for a frost pattern and unit never developed any frost. The compressor condenser fans and evaporator fan are all working perfectly. Failed sealed system was found.

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA

Near Eden Prairie, MN 55347

Seth

Job Details: 08/17/2021

I replaced the failed valve and adjusted the water lines. The washer is now fixed. Please send invoice via us mail

We serviced a

KENMORE WASHER FRONT LOA

Model 41742042100

Near Golden Valley, MN 55427

Seth

Job Details: 08/17/2021

Not responding. Upon arrival and inspection the unit started worked perfectly. I could not duplicate the problem while on site. I suspect the timer is on the fritz I spoke with a customer about my suspicions she will call us back when it stops working again if she wants Repair.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG371Lvq

Near Minneapolis, MN 55427

Seth

Job Details: 08/17/2021

Smoking and burner flames are inconsistent. I adjusted the burners and fixed the inconsistency. I found the range to be missing many parts. The insulation was missing and the cook top surface was oily. Obviously the range will run hot and burn off the oils on the cook top when it heats up. I tested the bake and broil options it worked as designed. I left the customer with an article on household pollutants and off gassing. The range is not safe for this rental environment. Please check with authorizations if a replacement is possible.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Maple Grove, MN 55369

Phillip

Job Details: 08/17/2021

Water was leaking out the freezer. I found the drain tube was plugged up. I cleaned up the ice and cleared the drain. No other issues found.

We serviced a

LG WASHER FRONT LOA

Model WM3997HWA/01

Near Robbinsdale, MN 55422

Seth

Job Details: 08/17/2021

Not draining. Failed pump was replaced. I tested the washer. It is now fixed. Please call and collect customer had guests; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJWW

Near Champlin, MN 55316

Seth

Job Details: 08/17/2021

"The washer intermittently stops before it spins. Upon arrival and inspection I found the unit had the third generation lid lock and needed the fourth generation installed. I installed the fourth generation of the latest version of the lid lock. I called the GE Techline and verify there were no more recalls or service bulletins. we checked and found error codes 27 - lid open when trying to fill, 26 - out of balance, 7 - pressure sensor, 14 - lid lock error. The new lid lock replacement kit should be the answer for these errors per GE Techline. I reassembled advise customer to use and touch base if they are further issues. ; pckd up 1 WH08X32697 (Fourth generation lid lock replacement kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS02

Near Burnsville, MN 55337

Delton

Job Details: 08/17/2021

Found that water line in door is frozen. I disconnected water line from underneath door and water dispenses good so the insulation in door must of broke down causing waterline in door to freeze up. Not sure if this is covered either way door is NLA (w10272031) and Im sure expensive.; saved tckt

We serviced a

GE DISHWASHER

Model CDWT280V05SS

Near Minneapolis, MN 55431

Delton

Job Details: 08/17/2021

"Filled and drained and tested dishwasher 6-7 times and every time dishwasher filled full and is washing dishes. I did find that the over fill valve did have grease build up (see picture) i cleaned it out, tested and dishwasher drains and washes. As Im here dishwasher is working good. Customer says same problem as before to where dishwasher will not fill 1-2 times out of 10 and that load wont clean dishes and sounds funny with no water.Not sure what to do if problem continues."

We serviced a

AMANA DISHWASHER

Model ADW662EAC

Near Eden Prairie, MN 55347

Delton

Job Details: 08/17/2021

"Replaced water valve, tested and no leaks. Dishwasher is working good."

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS277DBL6

Near Minneapolis, MN 55439

Delton

Job Details: 08/17/2021

"Reinstalled part from being rebuilt, tested both ovens to 350 degrees and it preheated and is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF34H9950S4/AA

Near Minneapolis, MN 55410

Delton

Job Details: 08/17/2021

"This is the huge 4 door samsung fridge. Has the standard ice maker frost issue but also ice dispenser also doesnt work. Customer would need estimate of ice maker kit as well as the ice chute assembly (da97-14505a).2 hour block if customer approves.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSVA

Near Minneapolis, MN 55417

Delton

Job Details: 08/17/2021

"Replaced damper, tested and refrigerator is cooling and working good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Minneapolis, MN 55417

Delton

Job Details: 08/17/2021

"Found leaking from bottom door seal due to bottom spray arm has split and water is not spraying correctly. Needs bottom spray arm. Replaced door seal, bottom seal, splash shields. Ordering spray arm and rescheduling. ; used 1 154701001 (SPLASH SHIELD KITS), 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154827601 (TUB GASKET) from stock, ordrd 1 5304506660 (Bottom spray arm)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV328AEW/XAA

Near Albertville, MN 55301

Matt

Job Details: 08/17/2021

"Customer complaint is, TUMBLING BUT NOT HEATING. Inspected and tested. Found the heating element has failed. Also the belt is cracked and the idler pulley is the bushing style. Quoted customer to install new heating element, idler pulley and belt. Customer approved repairs. Installed new heating element, idler pulley and belt. Tested dryer and its heating great. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY), 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD94HEXW3

Near Maple Grove, MN 55311

Phillip

Job Details: 08/17/2021

The dryer does not heat. I found the duct thermal fuse was open. I replaced the fuse. The air flow is poor. I advised the customer to not use the dryer until the duct is cleaned. I told her it would not be covered if it goes out again. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER FRONT LOA

Model MVWX655DW0

Near Osseo, MN 55311

Phil

Job Details: 08/17/2021

The machine will not spin and they can spin the impeller by hand. The transmission is shot on this and needs to be replaced. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Maple Grove, MN 55369

Phil

Job Details: 08/17/2021

The fridge is not cooling properly. The ice cream is starting to melt. The compressor is warm and running. Evap is not iced up. (by FW)

We serviced a

KENMORE MICROWAVE

Model 721.8503301

Near Eden Prairie, MN 55347

Phil

Job Details: 08/16/2021

"The microwave will not start, just clicks. The interior light also gets stuck on. If they unplug it and plug it back in, the light will go out, as soon as the light comes back on, they cannot get it to go off. Ordered main board. (by FW)"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FEFL67HCJ

Near Osseo, MN 55369

Phil

Job Details: 08/16/2021

The RR burner and the bake element do not get hot. Ordered elements and switch. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9200LQ0

Near Hanover, MN 55341

Matt

Job Details: 08/16/2021

"Customer complaint is, NEEDS PART INSTALLED . Installed new lid switch and tested. ."

We serviced a

FRIGIDAIRE COOKTOP- GAS

Model ????

Near Becker, MN 55308

Phil

Job Details: 08/16/2021

The cooktop glass is shattered and the unit is not useable. All the wires inside the unit are exposed. Glass is not covered. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKQ02

Near Osseo, MN 55311

Phil

Job Details: 08/16/2021

"The customer said the unit is not cooling right and it is not making any ice. They did not have any temps but said it felt warm. The icemaker is also stuck in an weird position. We stock the icemaker. Check out the cooling issue first. (by FW)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Chanhassen, MN 55317

Phil

Job Details: 08/16/2021

The dishwasher will not drain. The customer put in a new garbage disposal and did not pop out the plug for the dishwasher. Removed the plug and it should be good to go now. (by FW)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLW50LIW1

Near Maple Grove, MN 55311

Phil

Job Details: 08/16/2021

The washer is not draining at all and the door is stuck shut. Ordered a new drain pump. (by FW)

We serviced a

GE WASHER TOP LOAD

Model GTW680BSJ4WS

Near Medina, MN 55340

Phil

Job Details: 08/16/2021

The washer is filling to the top on every cycle and eventually says H20 Supply. Its almost like the board is not reading the pressure hose. We drained it all the way and unplugged the machine and plugged it back in and it did the same thing. (by FW)

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.9405331

Near Minneapolis, MN 55435

Phil

Job Details: 08/16/2021

"8/16/21 14:04: PW rspndd 8/16 MON, None of the burners work and the oven does not work. The clock works and the light in the oven works. The unit has to be missing L2. It either needs a new cord and block or it needs an electrician. Ordered a block. (by FW)"

We serviced a

GE REFRIGERATOR

Model CFE28TSHGSS

Near Albertville, MN 55301

Phil

Job Details: 08/16/2021

The fridge was at 42 degrees when we were looking at it. She said the tems have been as high as 53 degrees. We did not see any ice on the fresh food section evap cover. Freezer temps have been good. (by FW)

We serviced a

ADMIRAL DRYER- GAS

Model AGD4475TQ2

Near Hanover, MN 55341

Matt

Job Details: 08/16/2021

"Customer complaint is, INTERMITTANT IGNITION AND HEAT NOW ITS QUIT. NOT HEATING, TUNE UP WANTED. Inspected and found the timer has failed. Quoted customer to install a new timer and to install new timer and rebuild kit. Customer is going to do some price shopping and see if they just want to replace it. They will let us know if they want us to order the timer. Part number WPW10185971."

We serviced a

KENMORE DISHWASHER

Model 665.13273K116

Near Rogers, MN 55374

Matt

Job Details: 08/16/2021

"Customer complaint is, LOUD GRINDGING NOISE DURING CYCLE & NOT CLEANING. Inspected and tested. Found the circulation pump has failed. Also the upper and lower spray arms are full of food and trash. Needs a new pump and both spray arms. Parts on order. ; ordrd 1 WPW10510667 (Circulation pump) and 1 WPW10376691 (Lower spray arm) and 1 WPW10376693 (Upper spray arm)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF328AAW/XAA 02

Near Saint Michael, MN 55376

Matt

Job Details: 08/16/2021

"Customer complaint is, GOES INTO THE SPIN CYCLE, NOT SPINNING AND ITS MAKING UNUSAL NOISE. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

AMANA REFRIGERATOR

Model ARB2557CW

Near Otsego, MN 55330

Matt

Job Details: 08/16/2021

"Customer complaint is, RATTLING NOISE. Inspected and found the ice maker gears are stripped and making a constant grinding noise. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed. The bottom shelf end cap in the FF compartment is broken. This is not covered by WHE. Quoted customer to install new end caps. Customer approved repairs. Part on order. ; used 1 W10884390 (ICEMAKER) from stock, ordrd 1 W10874836 (Drawer end caps)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS02

Near St. Louis Park, MN 55426

Phillip

Job Details: 08/16/2021

Complaint was water leaking from the bottom and ice building up in the bottom of the freezer and the icemaker has issues. I found the defrost drain was plugged up not allowing water to drain down to the bottom and the icemaker wasnt bad. I replaced the icemaker and cleared up all the ice and clear the drain. Ths customer isnt going to use the ice maker he just wanted it to work if they sell the house. ; used 1 WPW10190965 (ICEMAKER) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW4

Near Elk River, MN 55330

Matt

Job Details: 08/16/2021

"Customer complaint is, Unit not draining - error code DRN. Inspected and tested. Found the drain pump has failed. Also the water inlet valve is not letting any hot water in. Needs a new drain pump and valve. Drain pump is not in stock. I ordered the valve. Part number W10876600. ; ordrd 1 W11165546 (Valve), states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Minnetonka, MN 55343

Phillip

Job Details: 08/16/2021

I replaced the dispenser assembly and the freezer drawer. Everything worked good.

We serviced a

KENMORE WASHER FRONT LOA

Model 11045081400

Near Plymouth, MN 55446

Seth

Job Details: 08/16/2021

"Spider broke, spin drum is loose, plastic is everywhere. Please call into Autho.; saved tckt"

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Big Lake, MN 55309

Matt

Job Details: 08/16/2021

"Customer complaint is, ICE MAKER WENT OUT AGAIN. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC3301UC/03

Near Big Lake, MN 55309

Matt

Job Details: 08/16/2021

"Customer complaint is, TIMER ISN'T COUNTING DOWN LIKE IT SHOULD. Inspected and tested. Found the drum has a lot of play in it and shakes quite a bit when its spinning not allowing it to go into a high spin with a load in it. Bearing is failing.."

We serviced a

GE WASHER FRONT LOA

Model WPRE6150K2WT

Near Eagan, MN 55122

Delton

Job Details: 08/16/2021

"Customer says it leaks every load. I found that the pressure hose and chamber were clogged with gunk build up causing pressure switch to be off and washer not knowing what water level to stop at and over fill and leak. Cleaned out hose and chamber, tested with load of towels. Washer fills, agitates, drains and spins. Washer is workin good.If problem continues, need to order pressure switch (wh12x10412) and pressure hose (wh41x365)"

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Burnsville, MN 55306

Delton

Job Details: 08/16/2021

"Door strike broke inside door lock. Door lock plastic is broken. Customer approved estimate to replace both. Replaced parts, tested and washer door now locks and is working good."

We serviced a

GE REFRIGERATOR

Model GTH22SHSARSS

Near Burnsville, MN 55337

Delton

Job Details: 08/16/2021

"Noise not not happening as Im here but customer has video. It appears to be from evaporator fan motor area either hittiing edge or fan motor itself is bad since it is intermittent. I used another part number for fan motor last time which is not the exact part that goes in this fridge but it worked. This time i want to order part for this model along with fan blade in case its warped in any way causing vibration noise.Evaporator fan motor part is not in stock. NEED part# WR60X10228 & fan blade part# wr60n0228.; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GSD2200G02BB

Near Minneapolis, MN 55431

Delton

Job Details: 08/16/2021

Found that dishwasher over suds and leaked. Checked and found that customer mistakenly used laundry pods in dishwasher. I cleaned out inside dishwasher of suds. DIshwasher is working and no leaks.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSVA

Near Minneapolis, MN 55417

Delton

Job Details: 08/16/2021

Freezer side working but fridge side is cool but not cold. Flashing H1 error which means it is over 50 degrees. Found that air damper is bad and not opening to allow air flow. Customer approved estimate. Or ding part and rescheduling.; ordrd 1 242303001 (Damper assembly)

We serviced a

AMANA WASHER TOP LOAD

Model NTW4705EW0

Near Eagan, MN 55123

Delton

Job Details: 08/16/2021

"Washer sensing light was blinking as i got here and washer did not change cycles. I canceled cycle and ran quick cycle with clothes and washer, fills, agitates, drains and spins. I am guessing maybe unbalanced load and washer stopped and wouldnt change cycles until current cycle was canceled. I showed customer how to cancel cycle and start over if problem happens again.Washer is working good as Im here."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Eagan, MN 55123

Delton

Job Details: 08/16/2021

"Wrong part ordered, thought it came as an assembly. Ordering pub touch pad and rescheduling.; ordrd 1 5304517587 (PCb touch pad)"

We serviced a

MAYTAG WASHER FRONT LOA

Model LAT8426AAE

Near Eagan, MN 55123

Delton

Job Details: 08/16/2021

Water injector plastic broke and hanging over tub so when it fills it leaked onto floor. Ordering new part and rescheduling.; ordrd 1 WP22001304 (Water injector assembly)

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H7000GW/A2

Near Minneapolis, MN 55419

Nate

Job Details: 08/16/2021

"Squealing. Found a completely broken idler pully. Replaced it, runs and heats great now.; used 1 DE634A (PULLEY) from stock"

We serviced a

FISHER PAYKEL WASHER TOP LOAD

Model GWL15

Near Minneapolis, MN 55407

Nate

Job Details: 08/16/2021

"One time when customer used it, it stopped and wouldnt continue. But if she stopped it and selected other options like drain and spin, it did. I put in test mode and only error was a drain error. But in test mode I put it on drain and it drained perfect. I dont see any physical signs of malfunction. Ran it on a normal wash and washed great, but then when it came time to recirculate water, it couldnt. Tried draining out the water, and just hummed. The Diverter is failing. Ordered a new one. Tried to also order a new drain pump in case the pump is also failing. 420325P; ordrd 1 426862P (Diverter valve)"

We serviced a

GE DRYER- GAS

Model GFD45GSSM0WW

Near Edina, MN 55435

Phillip

Job Details: 08/16/2021

The customer complaint is that they need to run the dryer 2-3 times to get the clothes to completely dry. I started the dryer on a high heat time dry and recited the temps. The dryer would heat to a high temp but every time it cycled back on it would only heat for a few seconds. The longer it ran the less it cycled the heat. I used my air flow meter and it said the air flow is poor. I pulled the washer out then disconnected the dryer vent. I took the air flow test again and this time is was good air flow. I hooked the dryer back up and pushed the washer back in. The dryer is on the second flow so I was unable to get the air speed from outside. The issue is the dryer duct is restricted and needs to be cleaned.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Chanhassen, MN 55317

Phillip

Job Details: 08/16/2021

The leak error code 15 was on the display and the drain pump runs. I saw water leaking from the water valve. Im ordering the water valve. ; ordrd 1 00628334 (Water valve)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEW1

Near Chanhassen, MN 55317

Phillip

Job Details: 08/16/2021

The complaint was it will not dispense water and frost in the freezer. I found the plug off on the cold water solenoid. I made sure the ice and water were tight. The dispenser does dispense ice and now water . The ice maker cycled and filled with water while I was there. I raised the door so it seals better. I also noticed a lot of moisture on the million. The humidity control was off. I turned the humidity control on so now the million heater runs to Dissipate the moisture.

We serviced a

LG RANGE- GAS

Model LRG3095ST/02

Near Chaska, MN 55318

Phillip

Job Details: 08/16/2021

The oven would not bake. After testing I found the bake ignitor was very weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DISHWASHER

Model GDT560PSD6SS

Near Waconia, MN 55387

Phillip

Job Details: 08/16/2021

The dishwasher would not fill but it would advance and turn on the wash motor. I found the float sensor had failed . I replaced the float sensor and now it fills and washes. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWWS0

Near Waconia, MN 55387

Phillip

Job Details: 08/16/2021

"The complaint is the dishwasher does not wash well and completely dry the dishes and also louder than it use to be. After testing I found no issues with the dishwasher. There is calcium build up in the detergent cup and kind of all over. The sump area and filter are completely clean. There water is very hard, the water measured over 25 grains a gallon. They are not using a rinse aid. I advised them to start using one. I also advised them to check the water softener operation and to clean the dishwasher with a dishwasher cleaner. I put the dishwasher in diagnostics. I went through all the modes and they heater came on."

We serviced a

LG RANGE- GAS

Model LRG3083ST/00

Near Minneapolis, MN 55408

Nate

Job Details: 08/16/2021

"Not heating. Found a broken ignitor. Replaced, heats great now.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE REFRIGERATOR

Model A3316ABSARWW

Near Minneapolis, MN 55408

Nate

Job Details: 08/16/2021

"Making a loud noise. Found a bad evaporator fan motor. Also found a sealed system issue. Set to coldest setting, after 20 minutes no frost on evaporator. Only first couple inches. All fans running and compressor running and hot. I believe the evaporator begins running really loud after its run too long trying to cool unit down, but is unable to."

We serviced a

DANBY DISHWASHER

Model DDW1809W-1

Near Minneapolis, MN 55406

Nate

Job Details: 08/16/2021

"Not running. Dishwasher smelled like burnt electrical. Found a loose wire coming to the heating element. Replaced the bad wire that was charred, with a new terminal, ran it through a cycle, runs great."