We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Carver, Minnesota 55315
Kinnon
Job Details:
07/31/2024
Replaced freezer slide rails tests good
Near Chaska, Minnesota 55318
Kinnon
Job Details:
07/31/2024
Spoke with client regarding ring burner not inserted all the way per client burner works good , burner issue resolved
We serviced a
GE DISHWASHER
Model DDT700SGN4BB
Near Monticello, Minnesota 55362
Matt
Job Details:
07/31/2024
DISHES NOT COMING OUT CLEAN, TRIED RUNNING THREE TIMES USING DIFFERENT DETERGENT - STILL NOT CLEANED. Found the diverter magnet is all covered in magnetic material so it isnt changing back and forth between the zones. Installed new diverter kit and screw. Tested and dishwasher is working great. Dishwasher is now fixed.
We serviced a
ELECTROLUX WALL OVEN++
Model EW30SO60LSA
Near Minneapolis, Minnesota 55441
Nate
Job Details:
07/31/2024
Replaced bad holders, levers and switches. Works great now. ; used 1 5304470548 (LATCH HOOK RIGHT), 1 5304470547 (LATCH HOOK), 1 5304461109 (SWITCH ASSEMBLY), 1 5304470592 (LEVER RIGHT), 1 5304470591 (LEVER), and 3 5304493153 (SWITCH) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Sauk Rapids, Minnesota 56379
Brandon
Job Details:
07/31/2024
Customer states the unit was going out of balance. Found the drum was very loose and was grinding. The hub was stripped out, and one leg was loose. Adjusted the leg the customer approved the new hub. Was able to get the was plate off and Change the hub. Cleaned out the coins in the tub. Installed the new hub, and put unit back together, calibrated, cycled the unit on high spin the customer said the issue was fixed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Richfield, Minnesota 55423
Delton
Job Details:
07/31/2024
Replaced rack kit and door handle. Tested and rack no longer falls off and door handle is secure. Dishwasher is working good.Replaced parts sent by ST Door handle w11685315; rack adjuster kit w10712395
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASD
Near Minneapolis, Minnesota 55431
Delton
Job Details:
07/31/2024
Replaced freezer door and transferred over all electronics. Also customer said that some of the foods, drinks, produce has been freezing in the refrigerator side. I found that the thermistor was a bit covered in foam inside wall cavity. Pulled it out and removed insulation. Tested and refrigerator is cooling and working good.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bloomington, Minnesota 55420
Delton
Job Details:
07/31/2024
Replaced parts sent by ST (timer W11685947; knob w11708423) cleaned out outside dryer vent flap, tested and dryer is running and cycling heat normally. Dryer is working good.
We serviced a
ASKO++ DISHWASHER
Model 1475
Near Hopkins, Minnesota 55305
Nate
Job Details:
07/31/2024
Dishwasher continually runs the drain pump. Found the flood pan full of water. Dried all the water out. Ran it for a half hour and could not find any drips or parts that had evidence of dripping. Did find a lot of detergent suds in dishwasher. Used some olive oil to help get rid of suds. Thats possibly what caused it to overflow and flood. If it happens again, I would quote them for a water valve as he said once it did over fill it when it wasnt running.
We serviced a
LG RANGE
Model LRGL5823S/01
Near Minneapolis, Minnesota 55426
Nate
Job Details:
07/31/2024
Not heating and giving F9 error: found a bad bake igniter. Replaced igniter, put on bake, ignited quick and heated nicely: no F9 error. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Zimmerman, Minnesota 55398
Matt
Job Details:
07/31/2024
SQUEAKY NOISE. Found the idler pulley was squealing. Quoted customer to install new rebuild kit. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 4392067 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock
We serviced a
ELECTROLUX DRYER
Model EFME427UIW1
Near Minneapolis, Minnesota 55438
Delton
Job Details:
07/31/2024
Found that wires shorted and burnt off. I informed customer either a new wire harness is needed or I could splice wires back together. Customer opted to splice wires together. Tested and dryer turns on and is heating. Dryer is working good.
We serviced a
ELECTROLUX WASHER
Model ELFW7537AT1
Near Wayzata, Minnesota 55391
Kinnon
Job Details:
07/31/2024
Initially on front load washer had to slam door to get locked to engage correctly after replacing lock assembly. I can now shut the door normally without any force and it will lock correctly. Door boot is not needed for replacement on this model all functions test good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CD
Near New Richmond, Wisconsin 54017
Aaron
Job Details:
07/31/2024
The customers ice maker isnt producing ice and the water dispenser pressure is low.I entered the refrigerator into service mode and checked all steps that apply to the ice maker function, there is cold air flow, water supply and ice maker hardware checks out. The amount of water making it into the tray was low, I adjusted the fill time to account for extremely low water pressure to the refrigerator. The customers have a reverse osmosis system that is affecting water pressure to the refrigerator. I did not find any leaks inside the fresh food cabinet or the ice room.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW5A
Near Medina, Minnesota 55340
Paul
Job Details:
07/31/2024
Customer states unit will not run. Found breaker tripped to dishwasher. Found loose wire connectors at junction box. Tightened connections and reset breaker. Verified operations of heater with wash pump, pulling 7.5 amps. File number 87463960. Dishwasher in good working order again.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Osseo, Minnesota 55311
Paul
Job Details:
07/31/2024
Replaced broken user interface trim. Adjusted unit in opening for best operations.
We serviced a
JENN-AIR RANGE
Model JGS9900CDS00
Near Minneapolis, Minnesota 55416
Nate
Job Details:
07/31/2024
Replaced bad board and UI touch panel. Works great now.
We serviced a
JENN-AIR RANGE
Model JDS8850BDS
Near Minneapolis, Minnesota 55417
Nate
Job Details:
07/31/2024
Cook top isnt working great. Two front burners not igniting well. Cleaned up burners, all ignite better except for front right. Needs spark module and burner assembly. Quoted for repair. They will think about it and let us know if they decide to do it.
We serviced a
MAYTAG WASHER
Model MAV4755AWW
Near Bloomington, Minnesota 55438
Delton
Job Details:
07/31/2024
Replaced drain pump again (old one was DOA) and now is quiet and working good. Belt and hinge were replaced also. Washer is working good.
We serviced a
GE DRYER
Model GFD85ESPN1RS
Near Saint Michael, Minnesota 55376
Matt
Job Details:
07/31/2024
DRYER HAVE NO POWER. Found the main board has failed. Installed new board provided by warranty and tested. Dryer is working great. Dryer is now fixed.
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWC
Near Oak Grove, Minnesota 55303
Adam
Job Details:
07/31/2024
Customer wanted us to check over freezer thats out in the garage. Fan is operating correctly was at -6?. He had it on the coldest setting so that is good. There is no condenser fan or condenser in the back. I did say when its extremely hot it might not be a bad idea to have a fan set up to blow back there to cool everything off cause theres nothing to cool
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL
Near Wayzata, Minnesota 55391
Nate
Job Details:
07/31/2024
Lately wont drain. They hear the drain pump running at the beginning of the cycle but no water flows through the air gap. I bypassed the air gap. Now it drains great. Air gap was impeding flow sporadically. I filled it and drained it 12 times and each time it drained fully and perfectly, and sounds great. Customer requested to hold onto parts per Asko.
We serviced a
MAYTAG DRYER
Model MGD9800TQ0
Near Coon Rapids, Minnesota 55433
Adam
Job Details:
07/31/2024
Unit wont do anything. Disassembled and found the belt is broken. Customer did repair kit. Including rollers idler and belt. Installed parts. Cleaned out lint. Reassembled and tested unit is now working ; used 1 4392067 (BELT - SET) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JSB
Near Brooklyn Park, Minnesota 55445
Adam
Job Details:
07/31/2024
Unit is in cooling properly. Refrigerator is over 50?. Pulled unit out because everything is operating and found that unit has a sealed system issue and has the common issue of frost buildup on the outside cavity of the unit. This is unrepairable and I need to get a new unit see photos.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Maple Grove, Minnesota 55369
Adam
Job Details:
07/31/2024
Complaint is leaking out the left front corner. Ran unit for about 35 minutes. Never got a leak with the door off. Theres a service bulletin for water leaking out of the vent when the door is open at the end of the cycle did the service bulletin reprogrammed it so I wouldnt happen. Checked over the spray arm to make sure thats all good. It is. There was no water in the catch tray so we know its at the water valve or over sudsing. Possible that its leaking from the dispenser but theres no evidence of it at this time. Customers gonna try it out to see if its good if not, I told him we can come back out but have it ran right before I come out or at least running an hour before my time, that way its been running for a while before checking for leaks. Also wont be a bad idea to pre-order dispenser just in case.
We serviced a
BEKO REFRIGERATOR
Model 7293749692
Near Minneapolis, Minnesota 55406
Hyrum
Job Details:
07/31/2024
Customer states door was stocked and they could not get it open after a power outage. Eventually was able to crack the door open. Discovered that the cable system that keeps the door aligned had jammed, and one of the cables had snapped and gotten tangled. At this point, I cut the rest of the cables away so that the drawer slides could function properly. Customer for Costa replacing the rail and cable assembly. Customer declined any additional repairs at this time. Instructed customer to make sure that they were opening and closing the door carefully that the drawer would stay aligned. Machine seems to be working mostly OK at this time. if customer decides to have rail assembly replaced, please see attached photo for part number and quote
We serviced a
WHIRLPOOL RANGE
Model RF365PXDQ0
Near Plymouth, Minnesota 55447
Nate
Job Details:
07/31/2024
Replaced bad bake element. Works great now. Heats well, no sparks.
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Minneapolis, Minnesota 55441
Adam
Job Details:
07/31/2024
Installed door opening part from last diagnosis. Once tested unit is working properly
We serviced a
GE REFRIGERATOR
Model PFSS2MJYISS
Near St. Cloud, Minnesota 56301
Brandon
Job Details:
07/31/2024
Returned with parts, was able to get the freezer door off. Had to separate the tracks, found the screw holding the tracks on had come loose causing the tracks to jam. Was informed the unit was leaking, while the drawers were out was able to remove the ice and cleaned the drain. Reassembled the tracks and the drawers. Adjusted the door. Informed the customer to make sure the door shuts all the way very tight on both sides of unit.
We serviced a
VIKING++ REFRIGERATOR
Model VCBB363RSS
Near Minneapolis, Minnesota 55424
Hyrum
Job Details:
07/31/2024
Customer states that machine has not function since they had their electrical service was maintained. Turn the machine off and back on again and it started working perfectly. Everything seems to be working. There couldve been an issue, causing an error while the electrical surface was being installed but at this time everything seems to be working properly.
We serviced a
AMANA DISHWASHER
Model ADB2500AWS
Near Saint Paul, Minnesota 55116
Hyrum
Job Details:
07/31/2024
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Albertville, Minnesota 55301
Matt
Job Details:
07/31/2024
OVEN GETS TO HOT. Found the bake element relay is stuck on and theres 240V there the whole time its on. Quoted to install new board. Customer declined repairs.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Loretto, Minnesota 55357
Paul
Job Details:
07/31/2024
Found dryer not heating. Diagnosed faulty thermal fuse. Replaced fuse. Vacuumed out dryer and oiled bearings. Cleaned outdoor lint trap. Verified proper operations. ; used 1 WP3392519 (FUSE - NON-RESET & 2 WIRE TSTAT) from stock
We serviced a
LG REFRIGERATOR
Model LFCC22426S/06
Near Burnsville, Minnesota 55337
Delton
Job Details:
07/31/2024
Getting ice build up on bottom of freezer and then will build up to where it will prevent freezer door from closing. Found that the evaporator drain was frozen over. Defrosted and unclogged drain that was stuck with gunk and dust/lint. Tested and evaporator drain now drains and should no longer have ice build up on bottom of freezer.Will return defrost heater part that ST sent as not needed.
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Cold Spring, Minnesota 56320
Brandon
Job Details:
07/31/2024
Cus stated the unit only works for a few minutes and shuts off. The customer had broke one of the micro switches on the door switch I jumped out the broken switch. Ran it on a one hour cycle had no issues. The customer will call back if they want it repaired, they might replace the unit
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Saint Paul, Minnesota 55102
Hyrum
Job Details:
07/31/2024
Discovered failed igniter. Replacement and tested.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbury, Minnesota 55125
Aaron
Job Details:
07/31/2024
I replaced the evaporator fan /wire harness assembly. I plugged the refrigerator back in and verified that the compressor and condenser fan were running, the new evaporator fan motor is online and circulating cold air. It will take an extended amount of time for both cabinets to reach temperature but everything needed to achieve set temperature is online and working in that direction.
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Maple Grove, Minnesota 55311
Nate
Job Details:
07/31/2024
Replaced 3 waterlines, used plumbers tape, and also showed customer how to clean filter and we talked about cleaning products etc. ; used 1 HOSE5 (6FT-SSFH-2 WASHER HOSE) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houlton, Wisconsin 54082
Phillip
Job Details:
07/31/2024
I started the washer on a quick wash. Washer filled and would just sense, then shut off. I tipped back and found the slider was installed upside down. I replaced the slider but still not working. Issue is the main board is activating the shifter in agitate. I replaced the main board and now its agitate like it should. I started a quick wash. It filled and started to wash. No more issues found. No water leaking from underneath. Sound good when it spins. I had the customer see it working. I left running on the quick wash cycle. ; used 1 W10734521 (SLIDER) from stock, pckd up 1 W11419171 (Main control board)
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES5
Near Minneapolis, Minnesota 55407
Hyrum
Job Details:
07/30/2024
Customer states the machine does not make ice anymore. Discover that the water was not turned on for the fridge. Discovered a small leak in the valve when I turn the water on. Tighten the connection and it doesnt appear to be leaking any longer. Secured everything in place. Tested the icemaker and washed it cycle. Should start making ice here soon.
We serviced a
KENMORE WALL OVEN++
Model 79040613801
Near Saint Paul, Minnesota 55116
Hyrum
Job Details:
07/30/2024
Upon arrival, I pulled the oven out of the wall and installed the new control board. Everything seems to be working properly at this time. Complete.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDWO
Near Long Lake, Minnesota 55356
Paul
Job Details:
07/30/2024
Found tub full of water and drain pump not draining. Vacuumed tub of water with shop vac. Cleaned out plugged drain filter, found shoulder pads, keys, coins and hair. Tested proper operations. Used air sled to place washer back into place.
We serviced a
SAMSUNG DRYER STACKED++
Model DV431AEP XAA 01
Near Minneapolis, Minnesota 55439
Dakota
Job Details:
07/30/2024
Dryer no heat, found heat element electrically open and idler pulley worn, replaced idler, element, oiled rollers and cleaned interior of dryer of lint buildup. Reassembled and tested unit now heating, advised customer to have vents cleaned before continuing to use dryer.; used 1 De486a (HEATING ELEMENT), and 1 De634a (Idler pulley) from stock
We serviced a
FRIGIDAIRE RANGE
Model FGF366EMC
Near Otsego, Minnesota 55301
Matt
Job Details:
07/30/2024
NOT HEATING. Found the bake ignitor is weak and not igniting the burner. Installed new bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Ramsey, Minnesota 55303
Adam
Job Details:
07/30/2024
Install new water filter, head and bracket. Once installed tested water pressure is good now and no leaks.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW7
Near Annandale, Minnesota 55302
Brandon
Job Details:
07/30/2024
Returned with the fan disassembled the ice makers and installed the new fan. Cycled and tested the customer said the noise is gone.
We serviced a
GE DISHWASHER
Model GDF530PMM0ES
Near Maple Grove, Minnesota 55311
Adam
Job Details:
07/30/2024
Complain to his unit is not responsive. Customer says theyll unplug it plugged into outlet will start working sometimes not sometimes it does. Plug unit in because it was unplugged on arrival. Unit started working right away. No error codes are present with SmartHQ or flashing light on control board. per Techline they recommend replacing both control board and UI board. Quoted. Customer will think it over.
We serviced a
GE REFRIGERATOR
Model GNE27JMMNFES
Near Elk River, Minnesota 55330
Matt
Job Details:
07/30/2024
REFER SECTION NOT COOL ENOUGH. FF compartment is room temperature and freezer is 8F. Found the evaporator fan has failed. Quoted customer to install new fan. Customer approved repair. Installed new evaporator fan motor and tested. Air is now flowing to the FF compartment and its starting to cool nicely. Refrigerator is now fixed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Champlin, Minnesota 55316
Adam
Job Details:
07/30/2024
Filled and drain unit 4 times no leaking. Filled and ran unit for 35 minutes. Nothing. I did find the storm drain was rising with water but didnt over flow. Explained to customer to get some water sensors and keep an eye on the drain
We serviced a
GE REFRIGERATOR
Model GTH17JBC2RWW
Near Minneapolis, Minnesota 55424
Dakota
Job Details:
07/30/2024
customer states noise from fzr fan. Checked fan to see if hardware was loose all mounting hardware secure, recommend replace evap fan motor, customer declines estimate
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Minneapolis, Minnesota 55419
Hyrum
Job Details:
07/30/2024
On arrival, I tapped into the seal system. Found out the high-pressure side was a little low in the low pressure side was a little high, indicating that they compressor was slowly losing efficiency. Found lots of contamination inside the dryer. Also the equalization pressure looked a little low, indicating that the unit may have been under charged on a previous repair. Found no evidence of a leak. Flush the system with dry nitrogen. Change the compressor in the dryer and evacuated the system. Charged with new refrigerant and tested. Machine seems to be working properly now.
We serviced a
LG WASHER
Model B
Near Shakopee, Minnesota 55379
Delton
Job Details:
07/30/2024
Found that the gearcase (transmission) is not switching between agitate and spin it is both agitating and spinning at same time and clothes are not getting washed. Clutch is switching and working but gearcase is bad.Due to costs customer declined and will replace washer.
We serviced a
MAYTAG DRYER
Model MDG3500BWW
Near Minneapolis, Minnesota 55424
Kinnon
Job Details:
07/30/2024
Replaced defective igniter - tests good -
We serviced a
BEKO REFRIGERATOR
Model Bffd3624xss
Near Minneapolis, Minnesota 55437
Delton
Job Details:
07/30/2024
Replaced door mullion and guide. Also used the Beko door raisers to raise door slightly so that the mullion is fully inserted into guide to avoid mullion knob breaking again. Tested and door opens and closes with mullion opening and closing everytime.
We serviced a
LG REFRIGERATOR
Model LFX25991ST
Near Minneapolis, Minnesota 55412
Nate
Job Details:
07/30/2024
Big block of ice built up on top of fresh food evaporator. Fans running. Both fans loud. Steamed out fans and now theyre quiet. Steamed off evaporator and thats all clean. It frosted over nicely after steaming it off. Quoted for fix which is new evaporator cover and main pcb but both are NLA. Customer will do a manual defrost one or twice a year when this happens. Offered to caulk around edges of evaporator cover but she declined.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2823AS
Near Cottage Grove, Minnesota 55016
Aaron
Job Details:
07/30/2024
Installed new solenoid valve and Ice maker assembly , steamed open the ice maker fill line, it had frozen shut. Likely from a bad solenoid and ice maker.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US5A
Near Shakopee, Minnesota 55379
Kinnon
Job Details:
07/30/2024
Arrived b site per client no water filling dishwasher - found water valve and all functions on dishwasher test good -
We serviced a
BOSCH DISHWASHER
Model SGE68X55UC/77
Near Minneapolis, Minnesota 55410
Dakota
Job Details:
07/30/2024
customer states unit has e24 no drain after last visit. Unit was draining when I was last here, found hair and food debris in plumbing where dishwasher drain extension connects to sink, removed what I could and tested. Unit draining now, instructed customer that if issues persist they will need to contact a plumber.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSQ0
Near Mound, Minnesota 55364
Paul
Job Details:
07/30/2024
Replaced worn tub gasket, upper spray arm, and leaky rinse dispenser. Started and verified no more leaks with regular soap.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Ramsey, Minnesota 55303
Adam
Job Details:
07/30/2024
Install new water filter, head and bracket. Once installed tested water pressure is good now and no leaks.
We serviced a
MAYTAG DRYER
Model DG180
Near Champlin, Minnesota 55316
Adam
Job Details:
07/30/2024
Complaint is loud noise. Disassembled and found the blower wheel broken. Quoted to replace. Install tested unit is working great. ; used 1 Y303836 (BLOWER) from stock
We serviced a
LG WASHER STACKED++
Model WKEX200HBA
Near Monticello, Minnesota 55362
Matt
Job Details:
07/30/2024
LEAKING UNDER WASHER. Found a hole in the door bellow, but its also leaking from the dispenser. Washer needs a new door bellow and possibly a new dispenser assembly. Customer is going to turn the water pressure down and see if it still leaks from the dispenser and will call us back and let us know if we need to order the dispenser also. Customer said its still leaking from the dispenser and approved replacing it and the door bellow. Installed new dispenser, drawer and door bellow. Tested and no more leaks found. Washer is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Carver, Minnesota 55315
Kinnon
Job Details:
07/30/2024
Two replacement freezer doors were at the model home when I arrived I chose one and replace the freezer door assembly all functions test good. I left the old door in its original box with the top off. I left the spare door that was not used still in its box with the top on.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near Plymouth, Minnesota 55446
Nate
Job Details:
07/30/2024
Dishwasher giving OC error. 1/3 of the cycles. Found a bad drain pump. Customer stated drain pump runs louder than normal. I replaced drain pump with pump that ST sent, and now it runs great.
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Plymouth, Minnesota 55446
Nate
Job Details:
07/30/2024
Some small articles of clothing got into the drain pump. Took apart washer and cleaned them out of filter. Ran it on a speed wash/ runs great now.
We serviced a
FRIGIDAIRE RANGE
Model PCWS3080AF
Near Corcoran, Minnesota 55340
Nate
Job Details:
07/30/2024
Wall oven is dead. I checked breaker box and it was off. I turned on breaker and unit still dead. Used oven cart to pull wall oven out, and took off cover. Tested for voltage to unit. Zero volts coming to it from junction box. Explained to owner that they will need to contact builder to let them know there is zero power coming to oven from the breaker.
We serviced a
SAMSUNG REFRIGERATOR
Model SSFRIDGE
Near Minneapolis, Minnesota 55407
Hyrum
Job Details:
07/30/2024
Customer had actually turned on demo mode. Disabled demo mode and instructed customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTASOSAHZO
Near Chaska, Minnesota 55318
Kinnon
Job Details:
07/30/2024
Cleared glass debris out of drain pump all tests good
We serviced a
LG RANGE
Model LRE3021ST/00
Near Eagan, Minnesota 55123
Delton
Job Details:
07/30/2024
When I arrived the range is dead. Customer said it happened after a storm last week. There no power to range. Checked outlet and no power. I checked breaker box and it does not show that it is tripped but i turned off and back on the breaker and range now has power. Checked cooktop and oven, all are heating and working good.I informed tenant that if it does happen in future to just reset the breaker anyways to ensure its not tripped.Range is working good.
We serviced a
BOSCH WASHER
Model WFVC6450UC/29
Near Ramsey, Minnesota 55303
Adam
Job Details:
07/30/2024
Unit giving a e20 code and not spinning. Put unit in test mode got a e20 and e09 communication error. Unit needs a new board. Quoted for new board. They will think it over and let us know.
We serviced a
LG WASHER
Model WM8000HVA
Near Plymouth, Minnesota 55446
Nate
Job Details:
07/30/2024
Giving LE error. Replaced a bad hall sensor. Works great now. ; used 1 6501KW2002A (SENSOR - WATER (HALL)) from stock
We serviced a
ELECTROLUX DRYER
Model ELFE7437AGO
Near Watertown, Minnesota 55388
Paul
Job Details:
07/30/2024
Customer states unit is noisy. Disassembled dryer and tested unit. Found blower wheel dirty, and plugged lint trap after dryer. Vacuumed out debris, oiled/greased wheels/pulley. Start and verify proper operations.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, Minnesota 55407
Hyrum
Job Details:
07/30/2024
Customer states that the machine makes a buzzing sound sometimes and that it drips water on the bottom of the fridge. Opened up the fridge section and found that they evaporator was very frosted over and the ice was contacting the fan. Defrost the machine and made sure that the defrost was able to come on.defrost checked OK. Clear the frozen drain tube and made sure to bend the heater down into it so that it doesnt freeze up again. Everything appears to be working correctly at this time.
We serviced a
FRIGIDAIRE DISHWASHER
Model UNKNOWN
Near Minneapolis, Minnesota 55408
Dakota
Job Details:
07/30/2024
customer state unit not draining and loose pieces, reassembled DW and tested in test mode all functions ok no leaks, instructed LL to have tenants continue to use machine and call back if necessary
We serviced a
ELECTROLUX WASHER
Model ELFW7437AGO
Near Watertown, Minnesota 55388
Paul
Job Details:
07/30/2024
Customer states washer leaks at front door. Found lots of dog hair at door seal. Removed dog hair and cleaned with soapy water.
We serviced a
FRIGIDAIRE WASHER
Model n/a
Near Rosemount, Minnesota 55068
Delton
Job Details:
07/30/2024
Found that the ignitor broke. Replaced igniter, tested and dryer now heats and is working good.9248; pckd up 1 5304511446 (Igniter)
We serviced a
BOSCH REF BUILT IN++
Model B36IT70NNP/01
Near Dayton, Minnesota 55327
Adam
Job Details:
07/30/2024
Complaint is freezer not working. Refrigerator is cooling properly. Disassembled to get to compressor. Compressor for refrigerator and freezer are running. Put unit in test mode. All operations are working properly so we have a sealed system issue explained customer that they have a sealed system issue. They would like to see what new replacement would be like before having me back out.
We serviced a
SAMSUNG WASHER
Model WFW8300SW04
Near St. Louis Park, Minnesota 55426
Kinnon
Job Details:
07/30/2024
Unit shakes and moves during spin out. I adjusted the front right foot and brought the foot down so that its more level and it seem to stop the majority of the shaking, but it does shake a lot in the starting up RPMs, which is normal struts look good motor is good. Ran 2 rinse and spins with with loads in the tub.
We serviced a
SAMSUNG DRYER
Model DVG45T3200W/A3
Near St. Cloud, Minnesota 56304
Brandon
Job Details:
07/29/2024
Returned with parts, installed cycled and tested. Checked the vent speed, unit heating as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Apple Valley, Minnesota 55124
Delton
Job Details:
07/29/2024
Replaced water filter housing. Filter now can be removed easily. Tested and refrigerator is working good.
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFA
Near Rogers, Minnesota 55374
Matt
Job Details:
07/29/2024
COOKING ISSUES, EOC, CONTROL DOESN'T FUNCTION-BUTTON NOT RESPONDING. The menu button doesnt respond. Needs a new controller. Installed new controller and tested. All buttons are working great. Range is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Elk River, Minnesota 55330
Matt
Job Details:
07/29/2024
NOT DRAINING ERROR E01 & F09. This is a long drain error. I removed the drain filter and its plugged solid. Cleaned out and tested. Its still not draining and the pump is loud. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
LG DRYER
Model DLE0442W
Near Carver, Minnesota 55315
Kinnon
Job Details:
07/29/2024
No heat on dryer replace thermostat and high limit safety all functions test goodon dryer
We serviced a
FRIGIDAIRE DISHWASHER
Model PDSH4816AF0A
Near Carver, Minnesota 55315
Kinnon
Job Details:
07/29/2024
Arrived on site customer told me that a different servicer has been out to look at the dishwasher the previous service or damaged the user interface board by scraping it across the anchor per customer. Previous service is coming back to replace the user interface client states dishes, not dry and dishwasher was not able to start, when I arrive, the blue light was splashing on the floor. I unplugged the unit plugged it back in and I was able to get back full control on the dishwasher. I also tested the heater and that test good. The customer will try to contact the previous servicer to complete the repair on the dishwasher.
We serviced a
GE DRYER
Model GRXR433EC2WW
Near Chaska, Minnesota 55318
Kinnon
Job Details:
07/29/2024
Per customer dryer noisy after running a while I installed front and rear bearing and the sound was still there. I uninstalled new parts and reinstalled old front and rear bearing due to no change After testing I I noticed the drum is slightly warped and the motor is getting loud after its been on a while. I advised I will send back the parts that did not fix the problem. Advised repair cost would be much higher with a motor and drum replacement. Customer is OK with closing ticket out on redo and he is more than likely going to purchase a new dryer but will call us back if he decides not to.
We serviced a
LG REFRIGERATOR
Model LFXC24726D /01
Near Cottage Grove, Minnesota 55016
Hyrum
Job Details:
07/29/2024
Upon arrival, evacuate the machine and remove the old compressor. Installed new machine evacuated the system again and charged with refrigerant. Tested the machine seems to be working properly now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Saint Paul, Minnesota 55105
Hyrum
Job Details:
07/29/2024
Installed new sump assembly W11613480. Tested. Machine seems to be working properly now.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Saint Paul, Minnesota 55117
Hyrum
Job Details:
07/29/2024
Customer states machine will not spin. I will fill and wash, but it wont ever ring out the gloves. Discovered a failed mode shifter that was preventing the machine from cycling into the spin mode. Replaced with new part from truckstop and tested. Machine seems to be working properly now.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Saint Paul, Minnesota 55108
Hyrum
Job Details:
07/29/2024
On arrival, customer says that the temperature fluctuates very much in the oven when they are running it. Discovered a bad igniter causing the valve to open very slowly. Replaced igniter with new part and tested. Machine seems to be working properly.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG REFRIGERATOR
Model LFXS24623S /00
Near Saint Paul, Minnesota 55117
Hyrum
Job Details:
07/29/2024
On arrival discovered that the machine had a failed compressor. No warranty available for this machine. Evacuated the system and removed old compressor. It sold new compressor or evacuated the system. Charged with new refrigerant and tested. Machine seems to be working properly now.; used 1 TCA38151706 (COMPRESSOR) from stock
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Ham Lake, Minnesota 55304
Adam
Job Details:
07/29/2024
Installed part from last diagnosis. Once installed tested. Unit is working properly
We serviced a
ELECTROLUX REFRIGERATOR
Model E123BC36IS3
Near Minneapolis, Minnesota 55436
Nate
Job Details:
07/29/2024
Extremely frosted up inside freezer. Found the door wasnt closing on the left side. Out half an inch. Adjusted the door so that it seals. The top of the freezer gasket has a tear. I steamed out the tear and used a special Dow sealant, and then put painters tape over it just to protect it for 24 hours and then the customer will peel it off. Also steamed out all frost in freezer, cleaned it up and now it seals and closes great.
We serviced a
FRIGIDAIRE RANGE
Model PLEFMZ99GCD
Near Rosemount, Minnesota 55068
Delton
Job Details:
07/29/2024
Installed moisture kit (5304468171) sent by Electrolux. No signs of moisture. Range is working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVSS00
Near Mound, Minnesota 55364
Paul
Job Details:
07/29/2024
Found condenser plugged, and compressor tripping on overload. Cleaned condenser out with shop vac, hoping to provide some cooling for unit. W10309988 compressor. Customer to watch unit and probably replace in near future.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060BFA
Near St. Cloud, Minnesota 56304
Brandon
Job Details:
07/29/2024
Returned with the parts, disassembled and installed the switch, cycled and tested the unit now works. The left switch is not needed, the customer thought that switch was an issue, with the right switch unplugged nothing worked until the switch was replaced.
We serviced a
WHIRLPOOL DRYER
Model WED5610XWO
Near Minneapolis, Minnesota 55439
Nate
Job Details:
07/29/2024
Dryer not drying. Found a cover stuck outside on the vent which vents upward. Replaced old vent cover with new one. Also, did a cleaning on the dryer. Cleaned up rollers. Now the lint trap goes all the way down how its supposed to, and the dryer vents great. ; pckd up 1 Hr4w (Vent cover)
We serviced a
LG DRYER
Model DLG3501W
Near Victoria, Minnesota 55386
Paul
Job Details:
07/29/2024
Customer states dryer not working, they need to reset breaker sometimes to get it to turn on. Found intermittent faulty PCB, weak limit, unit plugged up with lint, and vent pipe plugged up causing low airflow. Customer choose to just clean out vent pipe as far as I could. Cleaned to double elbow. Customer to use shop vac to clean the rest of the vent under floor.
We serviced a
GE REFRIGERATOR
Model CYE22TP2MDS1
Near Elk River, Minnesota 55330
Matt
Job Details:
07/29/2024
NOISE COMING FROM THE BACK. Found the noise is coming from the FF evaporator fan. I removed evaporator cover and found a lot ice buildup around the edges of the cover. The evaporator cover and air duct tower foam is really water logged and expanding so theres not a good seal. Refrigerator needs a new air duct tower part number WR17X35668 and evaporator cover part number WR17X34327. I called and talked to Rachel and she approved and ordered parts to be sent directly to the customer. Installed new FF evaporator cover and air duct tower. Tested and refrigerator is working great. Refrigerator is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF7
Near Waconia, Minnesota 55387
Paul
Job Details:
07/29/2024
Replaced freezer door (left door). Transfer various gaskets, dispenser components. Verified no leaks and fully operational. Left damaged door in garage for home builder to dispose of.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FCWD2727ASG
Near Watertown, Minnesota 55388
Paul
Job Details:
07/29/2024
Removed double wall oven from cabinet. Replaced upper and lower cooling fans. Re-installed oven. Start and verified proper operations.

