We serviced a
BOSCH DISHWASHER
Model SGX68U55UC/D5
Near Minnetonka, MN 55343
Nate
Job Details:
08/27/2021
Dishwasher sometimes leaking. Seal isnt in great shape. Spray arms look good. Cleaned a little debris out of them. Recommend replacing the seal and door seal. ; ordrd 1 00263096 (Door seal) and 1 00745677 (Door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPQ0
Near Minneapolis, MN 55426
Nate
Job Details:
08/27/2021
"Wasnt filling with water or circulating water. The water was turned off to the dishwasher. I turned it on, water circulation is great now. There were a lot of suds so I put veggie oil in the dishwasher and ran it and got all the suds out. Drains great too."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2 02
Near Otsego, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, error HE. Inspected and tested dryer. Found the thermistor had failed. Installed new thermistor and tested. Dryer is running, heating and cycling great between 200F and 125F. Dryer is now fixed. ; used 1 WP35001191 (THERMISTOR) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.29278
Near Loretto, MN 55357
Phillip
Job Details:
08/27/2021
The washer makes a bad squeak when it spins. I removed the washer plate and when the basket spins the noise is coming from the transmission. I quoted the customer plus for parts and labor. The customer wants to replace the washer. AEN731314034020FA4208J4040FA4045C
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Elk River, MN 55330
Matt
Job Details:
08/27/2021
"Customer complaint is, Unit not draining - error code DRN. Inspected and tested. Found the drain pump has failed. Also the water inlet valve is not letting any hot water in. Needs a new drain pump and valve. Installed new drain pump and valve. Tested washer and its working great. Washer is now fixed."
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS
Near Rogers, MN 55374
Matt
Job Details:
08/27/2021
"Customer complaint is, Stovetop working fine, but oven not heating up. Inspected and tested. Found the bake igniter has failed. Quoted customer to install new igniter. Customer approved repairs. Installed new bake igniter and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Albertville, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, LEAKING. Inspected and found the bottom door gasket is falling off. Needs a new gasket. Also the one of the end caps for the upper rack has broken and fallen off. Needs a new end cap. Installed new bottom door gasket and end cap. Tested dishwasher and no leaks. Dishwasher is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 106.525521
Near Albertville, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker optic board has failed. Installed new optics and cycled the ice maker. It never filled with water. Ordering a new ice maker. Installed new ice maker and tested. Ice maker cycled and called for water, but no water. Valve has failed. Installed new valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed, ; used 1 W10408179 (VLAVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8751AWS
Near Shakopee, MN 55379
Delton
Job Details:
08/27/2021
Customer states about half the cycles she runs it will shut off mid way through and she will have to run a drain cycle to get out the water. It does not show the complete light. As Im here all functions are working and i ran dishwasher for over 30 minutes and it is working good. Checked and wiggled wiring and still working. I suspect maybe control board. Ordering part and rescheduling.; schdld next appmnt for 9/2 THU !
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEHC379JSS08
Near Eden Prairie, MN 55347
Delton
Job Details:
08/27/2021
Found that the oven door handle is broke off. Appears the screws broke/fell off inside mounting hole. Oven door handle would need to be replaced. Microwave sparks all the time. Found that the wave guides are broken/burnt off. Microwave door plastic frame is cracked and door splits and hard to close door. All parts show discontinued NLA. Left bracket 4449142; right bracket 4449141; microwave door frame wp8303555; oven door handle 4452087; inner door 4375339; upper wave guide 4375248; lower guide wp4375338.If parts cannot be found please process Replacement Helper.; saved tckt
We serviced a
KITCHENAID RANGE- GAS
Model KGST307HBS6
Near Eden Prairie, MN 55346
Delton
Job Details:
08/27/2021
"Found that the front right burner barely ignites even on high. Found that the gas orifice was plugged with gunk and not free flowing. Cleaned out burner, tested and all burners now ignite and is working good. Also checked oven at 400 degrees and is correct temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eagan, MN 55123
Delton
Job Details:
08/27/2021
"Customer states they hear click every so often sounds like coming from back of fridge but never seemed to have cooling issues. I made the compressor relay click and customer stated that was the noise. I informed customer that it could be relay is going bad but since the compressor is running its hard to say for sure. Customer wanted to go ahead and proceed with replacing compressor relay. I replaced relay, tested and compressor turns on and is running. Refrigerator is cooling and working good as Im here.; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2681269
Near Eagan, MN 55122
Delton
Job Details:
08/27/2021
"Replaced listed parts, tested and washer agitates and spins. Washer is working good."
We serviced a
LG REFRIGERATOR
Model LFXC24726S/04
Near Plymouth, MN 55442
Nate
Job Details:
08/27/2021
"2 year old LG French door. 5 or 6 times a week it trips the breaker. Has been happening for 2 years, and an electrician recently even redid the breaker. Non gfci outlet. Only other thing on same circuit is this water heater. Fridge checks out good, but its on an ARC breaker. Told customer theyll need to get a non ARC breaker for it. Causes lots of issues."
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, NOT MAKING ICE, NO WATER GETTING TO ICE MACHINE. Inspected and found the ice fill cup is frozen with ice. Defrosted and cycled ice maker. Ice maker filled with water. I think the valve is leaking. Ordering a new water valve. Installed new valve and tested. Refrigerator is now fixed. ; pckd up 1 5221JB2010G (Valve)"
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, MN 55359
Phillip
Job Details:
08/27/2021
The complaint is water leaking from the fresh food section and the water dispenser line is frozen. I thawed the water line out and advise the customer it needs a new heater kit but it is not covered under warranty. I turned the water back on to the fridge and I ran several glasses of water and it never leaked from the fresh food compartment. It is not a dual evaporator so there is no drain inside of the fresh food compartment . I advise the customer to take a picture or a video of the leak if it happens again.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW85HEFW1
Near Minnetrista, MN 55364
Phillip
Job Details:
08/27/2021
The washer would not drain fast. I found the drain filter full of cat hair. I cleaned the sump and replaced the drain motor. Its draining good now. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Long Lake, MN 55356
Phillip
Job Details:
08/27/2021
The defrost drain was plugged up. I had to clear the drain so water drains right now. The million was hanging off. I fixed the million.
We serviced a
LG MICROWAVE
Model LMHM2237ST/00
Near Plymouth, MN 55446
Phillip
Job Details:
08/27/2021
"The display shows all leds like it was just powered up. I tried to do a hard reboot and disconnected the door cable and plug it back it but it did not change. The microwave would need the whole door assembly. The door assembly ADC74347103 is not in stock anywhere, I even check Amazon and eBay. I advised the customer of what I found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVA00
Near Maple Grove, MN 55311
Phillip
Job Details:
08/27/2021
The white stuff in the water is just calcium. Advise customer that the ice maker cannot produce the white stuff. The ice bucket has a crack in it. If the ice bucket is approved and available please ship one out the the customer. Ice bucket complete WPW10174536; states that autho needed
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW8527CAW
Near Maple Grove, MN 55311
Phillip
Job Details:
08/27/2021
The display was dim. I replaced the clock display. The display is bright and all the functions work.
We serviced a
LG WASHER FRONT LOA
Model WM2455HG
Near Osseo, MN 55311
Phillip
Job Details:
08/27/2021
"The basket is loose and flops up and down. The spider support is broken. The washer would need a basket assembly, spider and a rear tub. The door boot also has a rip.
We serviced a
AMANA RANGE- ELECTRIC
Model AER5715QAS
Near Apple Valley, MN 55124
Delton
Job Details:
08/25/2021
"Replaced hinges and front left element switch, tested and oven door now shuts and burner is heating and working good."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517SIW0
Near Becker, MN 55308
Matt
Job Details:
08/25/2021
"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering motor control board and knob assembly board. Installed new motor control board and knob assembly board. Tested washer and its working great. Washer is now fixed."
We serviced a
KITCHENAID RANGE- GAS
Model KGCS105GSS07
Near Medina, MN 55340
Phillip
Job Details:
08/25/2021
The ignitor for the front left burner is bad. I tried to removed the orifice holder screws but all the screws are rusty and need to be drilled out. I will have to drill out all the screws. I need all 4 orifice holders and screws. I will need 8 screws. Also need switch assembly (1)Switch assembly WP4456905(8) screws WP3368921(1)Holder WPW10128451(1)Holder WPW10128450(1)Holder WPW10128448(1)Holder WPW10155786; states that autho needed
We serviced a
WHIRLPOOL DISHWASHER
Model GU2200XTSQ3
Near Becker, MN 55308
Matt
Job Details:
08/25/2021
"Customer complaint is, QUIT RUNNING DURING A CYCLE. Inspected and found the junction box wires were melted. Removed all the melted wires and rewired junction box. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.684227
Near Big Lake, MN 55309
Matt
Job Details:
08/25/2021
"Customer complaint is, LOUD BUZZING NOISE HAD TO UNPLUG TO GET IT TO STOP. Inspected and tested. Found the heating element was grounding to the case. Installed new heating element and tested. Dryer is now fixed. ; used 1 279838 () from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Otsego, MN 55362
Matt
Job Details:
08/25/2021
"Customer complaint is, DRAIN ISSUE CODE, AUTO AND HEAVY BLINKING LIGHT, PREVIOUS ISSUE BEFORE CHANGING DISPOSAL. Inspected and found the case break assembly has failed. Quoted customer to install new case break. Part number is DD82-01373A."
We serviced a
AMANA RANGE- ELECTRIC
Model ARG7102W
Near Waconia, MN 55387
Phillip
Job Details:
08/25/2021
The oven would not heat up. I found the bake ignitor was bad. I replaced the ignitor and tested. It heats up good now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS0
Near Chaska, MN 55318
Phillip
Job Details:
08/25/2021
"The whole unit was dead. The main board is getting 120 volts, found bad burn spot on the board and a couple parts burnt up. I am not able to repair . It needs the main board and light socket. Please research the part. Control W10881539Lamp holder W10210871; states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ9858PW0
Near Otsego, MN 55330
Matt
Job Details:
08/25/2021
"Customer complaint is, NOT DRYING CLOTHES, NOT GETTING HOT. Inspected and tested. Found the thermal fuse has failed. Installed new fuse and tested. Dryer is now heating and cycling between 225F and 110F with vent disconnected and airflow on back of dryer is 34mph and outside is hardly anything because the vent is crushed. I showed it to the customer and showed them that the vent inside is not attached to anything and needs to be secured to the wall. I let the customer know that the dryer can not be used until they address the vent issue. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS220GWH00
Near Chaska, MN 55318
Phillip
Job Details:
08/25/2021
The fridge was not cooling. I found the relay was bad. I replaced the relay assembly and its cooling good . ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Otsego, MN 55330
Matt
Job Details:
08/25/2021
"Customer complaint is, NOT COOLING BOTH AREAS. Found temperatures were 17F in the freezer and 43F in the FF compartment. Inspected and found the FF evaporator was completely frozen over. Defrosted in found the thermistor is the old style that has had problems. Everything tested good in service mode. Quoted customer to install new thermistor. Customer approved repairs. Installed new FF thermistor and tested. Refrigerator is cooling great. Refrigerator is now fixed. ; used 1 W10902214 (DEFROST THERMISTOR KIT) from stock"
We serviced a
GE DISHWASHER
Model PDW8680N00SS
Near Eden Prairie, MN 55347
Phillip
Job Details:
08/25/2021
Complaint was it was leaking out from the door. When I arrived I found all the spray arms and filters removed . I put it back together and ran a normal cycle. The dishwasher did not leak but it was over sudsing. The dispenser is leaking rinse aid. Im ordering the soap dispenser. ; ordrd 1 WD12X10163 (Soap dispenser)
We serviced a
GE REFRIGERATOR
Model GSS23KGSBWW
Near Eden Prairie, MN 55344
Phillip
Job Details:
08/25/2021
I replaced the fan motor and the blade. I also had to fix the drain tube. Its working good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHC2398LF5
Near Minnetonka, MN 55345
Phillip
Job Details:
08/25/2021
Complaint is the water does not dispense. The water line was frozen in the door. I thawed the line out. I advised the customer to turn up the freezer temp and replace the filter. If it continues theres not much more we can do.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM8
Near Maple Grove, MN 55311
Phillip
Job Details:
08/25/2021
I replaced the drip pan only. I ordered the right part but put down a end cap. The part I ordered and installed was Wpw10655368 drip pan. This is the only part I used. ; used 1 Wpw10655368 ( Drip pan) from stock
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Maple Grove, MN 55369
Seth
Job Details:
08/25/2021
LE error not completing cycles. Failed hall sensor was replaced. I tested with a Speed wash cycle. The washer is now fixed. Customer was not home and at work his daughter-in-law was on site. Please call and collect payment I got verbal approval for repair from the homeowner via phone call.; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Plymouth, MN 55446
Phillip
Job Details:
08/25/2021
The customer complaint is white residue on the dishes and soap not dissolving. The is calcium build up everywhere in the dishwasher. The element is covered in it and you can scrape it off the door. The filters were completely plugged up. I took the filters out and cleaned them by hand. I pur?e vinegar in the bottom and in a cup so it slow cleaned up the calcium. The water is over 20 grains of hardness. The customer will call a water softener person. The dishwasher is also installed in between the cabinets and the door hits when you shut the door. It was like this when I was there.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model GSQ9669LG1
Near Wayzata, MN 55391
Nate
Job Details:
08/25/2021
"Not spinning or agitating. Found a broken coupling. Replaced, agitates and spins pretty well. It runs off kilter though. Needs a new gearcase and clutch. Ordered both. Coming back to install. ; used 1 285753A (DD COUPLER) from stock, ordrd 1 3360629 (Gearcase) and 1 285785 (Clutch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rogers, MN 55374
Matt
Job Details:
08/25/2021
"Customer complaint is, NOT CLEANING THE DISHES. DISHES ARENT DRYING, DTRGNT POD NOT DILUTING. Inspected and found the filter was plugged solid. Ran dishwasher through a service diagnostics cycle and everything worked great, it filled with water, started washing, detergent dispenser opened, heater came on and it drained. Dishwasher is operating normal. Filter is just plugged. Showed customer how to clean the filter."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Plymouth, MN 55446
Seth
Job Details:
08/25/2021
Stopping mid-cycle. The drain was blocked and water remained in The tub. I cleared a blockage at the siphon break. The dishwasher is now fixed.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model CVGX2423B
Near Plymouth, MN 55446
Seth
Job Details:
08/25/2021
Auto ignite seems to be hyper active. I cleaned all four burners and tested and the cooktop began working as designed.; saved tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WDT730PAHZ
Near Minneapolis, MN 55447
Seth
Job Details:
08/25/2021
Washer stuck in sensing. Upon arrival and inspection I found the rear main bearing is failing. I reset it and looked for errors and just found out of balance errors. I ran it empty and unit completed cycle. The customer declined further repairs as cost to repair exceed washers value
We serviced a
MAGIC CHEF MICROWAVE
Model MCO165UB
Near Minneapolis, MN 55429
Seth
Job Details:
08/25/2021
"Not working. Main PCB has failed power is to the unit, filter board is good power is to the PCB but there is no response.; saved tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Champlin, MN 55316
Seth
Job Details:
08/25/2021
Not cooling. 8- deg in both cavities with fans and compressor running. Failed sealed system.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDP01LWH3
Near Maple Grove, MN 55369
Seth
Job Details:
08/25/2021
"Customer complains dishwasher leaks from the front left corner. Upon arrival and inspection I found the unit was not level in the front left corner was 3/4 of an inch lower than the back of the unit. I leveled the unit and watched a rinse cycle and found heavy soap contamination and suds. I rinse machine out thoroughly ensure there are no more suds and test it a wash load. The customer is using an unorthodox method of detergent and this may be causing the problem I left samples to test, or it may have simply been the machine was improperly installed. She will test and keep an eye open and call and tell us what she finds in two business days. The dishwasher is now fixed; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Maple Grove, MN 55311
Seth
Job Details:
08/25/2021
The fridge is not cooling and maintaining temperature. Upon arrival and inspection I found the freezer section was running in the mid to high teens fresh food section was between 50 and 58?F. I ran it through the service diagnostic tests and found all the thermostats tested good. I checked the defrost and it was set to eight hours. I saw no evidence of frost. I checked for service bulletins at service masters and found no cooling issues were noted. Unit is running constantly per the customer. Sealed system failure has occurred.
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Eden Prairie, MN 55346
Nate
Job Details:
08/25/2021
"Water was leaking and dripping from the filter. Took the filter out, cleaned a little debris out, screwed it back on, no water dripping now. I did see small evidence of water at one point from the boot, but it did not leak at all while running with tub full of water. Quoted for customer if boot does leak in future, told her I would not charge. Trip charge. Would order boot and come back for repair MDS47123605. Boot is fine though it seems. Thats the only other place I could see it potentially leaking."
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9405331
Near Minneapolis, MN 55435
Nate
Job Details:
08/25/2021
"Oven and burners not working. Found the plug was barely plugged into the outlet. Plugged it in all the way, runs great now. All burners work and oven works awesome on bake."
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF170ADX4
Near Minneapolis, MN 55406
Nate
Job Details:
08/25/2021
"Fridge pops breaker. When compressor is disconnected, it doesnt pop breaker. When fridge is off but hard start relay is connected to compressor, compressor runs. No popped breaker.Our PRO41 doesnt fit. No good wiring diagram to be able to hook up the hard start cap.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- GAS
Model 6F325PEEN
Near Minneapolis, MN 55405
Nate
Job Details:
08/25/2021
Not heating. Needs new ignitor. Quoted customer for a new one but they passed on doing the repair since its an older range.
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4675YQ1
Near Golden Valley, MN 55427
Nate
Job Details:
08/25/2021
"Complaint is it fills with water or part way and then doesnt do anything. Once in a great while it will complete a cycle. Customer said that sometimes the tub bangs around. I put in test mode and in both manual and automatic everything works perfectly. Only error is that it was unbalanced load. It spins, drains, agitates, fast and slow. Sounds great. Ran through calibration and did great no error codes. Ran on a large load wash and it filled all the way and then sat there and didnt do anything. Ran through another automatic test mode and it ran great. Board is failing. Ordered a new board.; ordrd 1 W10484681 (Board w core)"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near Minneapolis, MN 55422
Nate
Job Details:
08/25/2021
"Replaced the control board, reconnected the freezer door sensor. Alarm doesnt go off now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2314QSAA
Near Apple Valley, MN 55124
Delton
Job Details:
08/25/2021
Found that the compressor is bad. Relay is clicking. Tried jumper relay and compressor still wont run. Compressor is bad. I informed customer and they will look at replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25RFXFW01
Near Eden Prairie, MN 55347
Delton
Job Details:
08/25/2021
"Replaced cold control and defrost timer, tested and refrigerator turns on and is cooling and working good.; used 1 WP2198202 (COLD CONTROL) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2688HNM
Near Minneapolis, MN 55410
Delton
Job Details:
08/25/2021
"Found that the drain pump fin broke and not draining. Replaced drain pump, tested and washer now drains and washer is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
ELECTROLUX DRYER- GAS
Model EIMGD60LSS0
Near Edina, MN 55435
Delton
Job Details:
08/25/2021
When Im here dryer turns on and is working. I proceeded to replaced both parts sent by PW. Tested and dryer is working and cycling heat good.
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Burnsville, MN 55337
Delton
Job Details:
08/25/2021
"As Im here ice bucket is half full. Customer states it started making ice last night for the first time in 1-2 weeks. Ice is also not coming out crushed when the crush cycle is selected. New ice bucket tries to crush but appears to slip and comes out cubed. Cant find issues with ice maker as Im here but ice bucket DOA? Leave ice maker?Also customer states that no water dispenses. I was out couple of years ago and installed the water line heater kit which worked for awhile but its still warm but water is still frozen inside door. So at this point the insulation has broken down and the door would need to be replaced to fix water dispenser issue. Needing new door
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2681269
Near Eagan, MN 55122
Delton
Job Details:
08/25/2021
Found that trasmission is bad and drain pump is leaking. Ordering parts and rescheduling.; ordrd 1 3360629 (Transmission) and 1 285785 (Clutch) and 1 80040 (Agitator Dogs) and 1 Wp3363394 (Drain pump) and 1 285753a (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ06
Near Eagan, MN 55123
Delton
Job Details:
08/25/2021
"Found that the fridge is not running when Im here. I wiggled cold control and fridge turns on. Cold control is shorting out. Replaced cold control, tested and fridge turns on and is cooling and working good.If problem continues the defrost control board would need to be replaced WPW10366605.; used 1 WP2198202 (COLD CONTROL) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9250PW3
Near Big Lake, MN 55309
Matt
Job Details:
08/24/2021
"Customer complaint is, CLOTHES ARE STILL DAMP EOC. Inspected and tested. Found the coils have failed. Installed new coils and tested. Dryer is heating great and cycling between 215F and 100F. Airflow on outside of house is 18mph. Dryer is now fixed. Vent material is the white plastic flexible pipe. Strongly advised customer to replace with hard metal pipe. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 795.74043.411
Near Maple Grove, MN 55311
Phillip
Job Details:
08/24/2021
The whole unit is not cooling at all. The compressor is running but its not cooling at all. The compressor has failed. Advised the customer to call Sears and see if there is a warranty on the compressor.
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Big Lake, MN 55309
Matt
Job Details:
08/24/2021
"Customer complaint is, Not heating, timer not turning off dryer. Inspected and found the timer has failed and the thermal fuse is out. Installed new timer and thermal fuse. Tested dryer and its heating great. Dryer is cycling between 220F and 105F with vent disconnected, and airflow on back of dryer is 35mph. With vent connected it spiked to 260F before I shut it off. Found the dryer vent on outside of house was completely plugged. Removed screen and airflow is still only 13mph on the outside. Advised customer not use dryer until they clean the vent. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE RANGE- GAS
Model JGBP35WEW1WW
Near Minneapolis, MN 55442
Seth
Job Details:
08/24/2021
I replaced the failed spark module and assisted cleaning around the outside of the range and behind it. I tested the range and all four burners lit perfectly. The range is now fixed; ordrd 1 WB13K25 (Spark module)
We serviced a
MAYTAG DRYER- GAS
Model MGD5800TW0
Near Becker, MN 55308
Matt
Job Details:
08/24/2021
"Customer complaint is, TUMBLES, NO HEAT. Inspected and tested. Found the coils had failed. Installed new coils and tested. Dryer is heating great and cycling between 220F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR556LRKS0
Near Big Lake, MN 55309
Matt
Job Details:
08/24/2021
"Customer complaint is, SHOCK WENT THROUGH IT AND NOW OVEN AND LIGHTS WON'T WORK BUT BURNERS DO WORK. Inspected and found the thermal fuse has failed. Needs a new fuse.. Part number WP341196. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Big Lake, MN 55309
Matt
Job Details:
08/24/2021
"Customer complaint is, NOT DRAINING.. Customer thought the water left in the sump was a problem, because it smelled in the dishwasher. Inspected and tested dishwasher and ran it through a service diagnostics cycle and everything was working great. Dishwasher is operating normal. Recommend they run a cleaner through the dishwasher."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rogers, MN 55374
Matt
Job Details:
08/24/2021
"Customer complaint is, FREEZER IS ALL FROSTY. Inspected and found the temperatures were 4F in the freezer and 40F in the FF compartment. The freezer ceiling is really frosty like the door must have been left open at some point. I defrosted freezer and evaporator and watched evaporator for 20 minutes and it only frosted over about 25 percent. Sealed system is failing.."
We serviced a
KENMORE REFRIGERATOR
Model 106.525521
Near Albertville, MN 55301
Matt
Job Details:
08/24/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker optic board has failed. Installed new optics and cycled the ice maker. It never filled with water. Ordering a new ice maker."
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN1WW
Near Minneapolis, MN 55422
Seth
Job Details:
08/24/2021
Leaking water when it runs. Upon arrival and inspection I found oil and water mixed underneath the unit the gearbox is actively leaking. The unit is barely one years old I spoke with the customer and she is going to try and work directly with GE or have her repair subsidized or fax by them directly.
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9500WS/AA
Near Minneapolis, MN 55437
Delton
Job Details:
08/24/2021
"Found that the igniter is open and not glowing. Replaced bake igniter, tested and igniter glows and gas turns on and oven is heating. Oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.948322
Near Minneapolis, MN 55423
Delton
Job Details:
08/24/2021
"Thermistor is not ohm correctly. Bad, thermistor. Replaced part, tested and dryer is cycling heat and working good for over 20 minutes.; used 1 WP35001191 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55423
Delton
Job Details:
08/24/2021
Found that motor is shorted and not running. Needs new motor/sump assembly. Ordering part and rescheduling.; ordrd 1 Wpw10671941 (Sump/motor assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Minneapolis, MN 55422
Seth
Job Details:
08/24/2021
"High temps. I checked the thermistors, fans, compressor, and defrost system. The freezer is temps are 10-15, fridge was 50-55. The sealed system is failing. Temps are gradually getting warmer day by day please transfer. This fridge has been a constant source of issues for this customer.; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A4
Near Minneapolis, MN 55412
Seth
Job Details:
08/24/2021
"I installed the crushed part it started draining and a giant spark and fire shot out of the back of the machine. Part came crushed mustve been damaged.. Customer will reach out and let us know if he wants us to try to replace the part where hes just going to replace the washer. Customer will call me direct Dana please hold onto this job Ill let you know what he says. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ3
Near Champlin, MN 55316
Seth
Job Details:
08/24/2021
"Customer complains that the water is not dispensing but they can hear it running. Upon arrival and inspection I found a water hose that failed and it was leaking water onto the floor. I replaced the damaged hoses and installed one new union. The parts are not covered with their home smart warranty customer paid for them out of pocket. Please bill labor to HomeSmart.; used 3 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE), and 1 JG-5/16FITTING (5/16 JG CONNECTOR) from stock"
We serviced a
FRIGIDAIRE DRYER- GAS
Model FDGB23RGS1
Near Chanhassen, MN 55317
Delton
Job Details:
08/24/2021
"Found that the gas coils are bad and not turning on gas for heat. Replaced gas coils and cleaned out inside dryer of lint build up, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Eden Prairie, MN 55347
Delton
Job Details:
08/24/2021
"Found that cold water valve is leaking down back of washer. Looks like its been leaking for awhile because its rusted the chassis. Quoted cost of water valve repair, t."
We serviced a
GE RANGE- ELECTRIC
Model JSP69BVBB/P1131949NB
Near Chaska, MN 55318
Delton
Job Details:
08/24/2021
"Found that bake element had moved and pushed against the chassis and shorted, popping breaker. Aligned bake element connection in the rear, tested and no longer shorting to chassis and range turns on and is heating and working good."
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGEW3045KFA
Near Minneapolis, MN 55437
Delton
Job Details:
08/24/2021
"Found that the thermal switch is open after using self clean. Reset thermostat, tested and oven is heating and working good. Suggested to customer if using self clean needs to be well ventilated windows open so oven wont overheat. Or clean oven manually. Oven is heating and working good."
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Delton
Job Details:
08/24/2021
"Customer says dishwasher will start then after couple of minutes drop to 6 minutes left and will have a beeping sound and lights. She shouldnt rememberer what lights were flashing. As Im here i started dishwasher on normal and it has been running and workin good for over 40 minutes and the time correlates with that dishwasher says is remaining time left.Problem isnt happening when Im here. Based on what she is telling me and the issues, Im guessing that the motor is failing to run and dishwasher errors out.Customer will keep track of run time before issue and call back if problem continues."
We serviced a
WHIRLPOOL DISHWASHER
Model GU1500XTLQ3
Near Champlin, MN 55316
Seth
Job Details:
08/24/2021
Leaking. Cracked tub liner was found.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Maple Grove, MN 55369
Seth
Job Details:
08/24/2021
Upon arrival and inspection I found a unit needed more than just hey circulation motor assembly. The diverter assembly seal was blown and was leaking. .
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFF
Near Maple Grove, MN 55369
Seth
Job Details:
08/24/2021
Not baking. Failed control board was found. Part is on order; ordrd 1 5304495520 (Kit) and 1 316419821 (Overlay)
We serviced a
MAYTAG RANGE- ELECTRIC
Model mer6770aaq
Near Maple Grove, MN 55369
Seth
Job Details:
08/24/2021
Broil option in the upper oven is not working. The element had failed as well as some wires had failed causing the high limit thermal to be damaged as well. I replaced the broiler element in the high limit and repaired wiring. I Tested the range and it is now fixed.; pckd up 1 L-300 thermal (Hi-limit)
We serviced a
AMANA DISHWASHER
Model ADB1400AWW1
Near Minneapolis, MN 55411
Nate
Job Details:
08/24/2021
"Had to reset the control board, now heater works great. Runs great."
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL15
Near Minneapolis, MN 55407
Nate
Job Details:
08/24/2021
Stopped mid cycle. Replaced the Diverter and drain pump. Runs great now.
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Minneapolis, MN 55408
Nate
Job Details:
08/24/2021
"Washer not spinning. Drain pump failed, went into spin, destroyed belt. Quoted customer $70 for new pump, no labor cost. Belt under warranty. Coming back to install.; ordrd 1 205217P (Pump) and 1 38174 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Minneapolis, MN 55416
Nate
Job Details:
08/24/2021
Leaking water. Replaced the two bad spray arms and gasket. Runs great now.
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG62T27DW2
Near Wayzata, MN 55391
Nate
Job Details:
08/24/2021
Sounds like squealing when it runs. Found a worn down bearing. Ordered new kit. Told customer not to run dryer until the repair. Coming back to installs ; ordrd 1 479332 (Drum bearing kit)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW5
Near Minneapolis, MN 55427
Nate
Job Details:
08/24/2021
"Sounds like an airplane. Replaced a bad gearcase. Ran it, sounds and runs great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Maple Grove, MN 55311
Phillip
Job Details:
08/24/2021
The ice maker was not making ice. I found the ice maker was not cycling. I replaced the ice maker. Then I found the water line had popped out of the fill tube. The fill tube was frozen with ice. I cleared the tube and out the supply tube back into the fill tube. It fills good now. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
GE DISHWASHER
Model ZBD6880K10SS
Near Medina, MN 55340
Phillip
Job Details:
08/24/2021
Customers complaint is white residue on the dishes and the dishes do not come out clean. I tested the water and its hard. I ran the dishwasher and did a pressure test dishwasher fills and washes good. Advise the customer to have water softener checked and clean the dishwasher with a cleaner.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Maple Plain, MN 55359
Phillip
Job Details:
08/24/2021
The dishwasher had water inside of it. I pressed the two buttons to cancel and the drain pump came on and drained all the water out. I tried it several times and its draining good .
We serviced a
LG REFRIGERATOR
Model LFX25974ST
Near Saint Bonifacius, MN 55375
Phillip
Job Details:
08/24/2021
Complaint is water dispenses slow. I found that the pressure coming out the water supply hose is very low pressure. Advised the customer to start at the shut off and work from there.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9250WW01
Near Saint Bonifacius, MN 55375
Phillip
Job Details:
08/24/2021
"Water is leaking from the washer. I found the gasket is dry and cracked badly and the basket is forward and rubbing on the front tub and gasket. It would need a new rear tub, basket and gasket. I advised the customer to buy a new washer."
We serviced a
GE REFRIGERATOR
Model CYE22TSHQSS
Near St. Louis Park, MN 55416
Phillip
Job Details:
08/24/2021
The touch pad was not working. I replaced the cafe display only . Its working good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF1B
Near Maple Grove, MN 55369
Phillip
Job Details:
08/24/2021
Verify the customer was getting the I 20 error code. Told the customer is going to need pressure sensor kit.Advise the customer if he changes his mind please give us a call back.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NW1A
Near Minneapolis, MN 55442
Nate
Job Details:
08/23/2021
The dishwasher turns on and the buttons respond but it doesnt do anything and shuts off. The control board is getting 120 V and the door latch is good. Ordered a new control board ; ordrd 1 5304514670 (Control board)