Service History 230 - Omega Force Appliance Repair

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC60KS1

Near Minneapolis, MN 55419

Delton

Job Details: 02/10/2022

"Found that ice maker not releasing ice and not harvesting. Also found that there was ice build up under crisper drawer. Customer said filter was hard to take out and put back in. I tested ice maker and it filled but did not find any leaks inside fridge. Im guessing that the filter O ring was leaking and by reseating it, it stopped. He will keep an eye on it.Ice maker estimate approved, ordering ice maker and rescheduling.; ordrd 1 5303918493 (Ice maker)"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS55IMB0

Near Minneapolis, MN 55418

Nate

Job Details: 02/09/2022

"Not draining. The filter was totally clogged with hair and other stuff. Drain pump is good. Cleaned it all out, drains great now."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9150PW3

Near Minneapolis, MN 55416

Nate

Job Details: 02/09/2022

"Water filling tub when washer is off. Needs new water valve. No leaks now. Works great. ; pckd up 1 WP8181694 (Water valve)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ1

Near Minneapolis, MN 55430

Matt

Job Details: 02/09/2022

"Customer complaint is, ALWAYS HAVE TO UNPLUG IT AS IT MAKES NOISE AND DOOR ISSUE. Inspected and tested. This microwave is in rough shape. The door is broken and is falling apart and keeps beeping like a button is stuck. The grill/vent cover is broken, and the glass turntable is missing and they have one in there that sits crooked. Microwave is going to need a whole new door at minimum and probably the door interlocks Part numbers W11196126, W11196131 for the door and W10701701 for the grill cover and W11402532 for the turntable. ; saved tckt"

We serviced a

LG STACKED WASHER

Model WM3270CW

Near Minneapolis, MN 55406

Nate

Job Details: 02/09/2022

Shaking and banging when it runs. Bearing is good. Floor has a lot of give to it. Flood pan isnt sitting flush on sub floor. Was able to get little shim under dryer to lesson the sound of metal. Customer will probably put a more solid and even sub floor under washer. Nothing to fix on washer.

We serviced a

LG WASHER FRONT LOA

Model WM3488HW

Near Plymouth, MN 55441

Seth

Job Details: 02/09/2022

Failed water valve. I could not duplicate issue per Rob we did both valves. I tested it. The washer is now fixed. Please call and collect thanks.; pckd up 1 5220FR2006H (Single valve) and 1 AJU71030102 (Triple cold)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TS0

Near Minneapolis, MN 55444

Matt

Job Details: 02/09/2022

"Customer complaint is, TEMPS WILL TURN OFF AND TEMPS FLASHING FRZR MORE SO THAN FF. ICE MAKER WANTS TO MAKE ICE CONSTANTLY. Inspected and tested. Board and ice maker are bad. Needs a new board and ice maker. Parts on order. ; ordrd 1 A01078804 (Board) and 1 241798231 (Ice maker)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF448AAW/XAA

Near Andover, MN 55304

Matt

Job Details: 02/09/2022

"Customer complaint is, NOT DRAINING SCREEN SAYS 'CHECK DRAIN FILTER' AND 'NOT DRAINING'. Inspected and tested."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS4

Near Rogers, MN 55374

Matt

Job Details: 02/09/2022

"Customer complaint is, LEAKS AT HOSES? Inspected and tested. Found one of the plastic nuts on the heating element was loose and was leaking. Tightened up nut and tested dishwasher. Dishwasher is working great and not leaking. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED92HEFW0

Near Victoria, MN 55386

Phillip

Job Details: 02/09/2022

Dryer wasnt heating and had a line 2 error code. Found out the heating element was burned and shorted replace heater and cleaning inside dryer. Advised customer to get vents cleaned also; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DI7

Near Chaska, MN 55318

Phillip

Job Details: 02/09/2022

Dishwasher was dead on arrival. Found the switch under the sink was turned off. Turned switch on and now is working properly. Was very sudsy so ran a few cycles and everything is well.

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Albertville, MN 55301

Matt

Job Details: 02/09/2022

"Customer complaint is, house inspector said the washer had signs of leaking. Theres staining on front of the washer, but most front load washers have that. Door is sealing good. I tested washer and its not leaking. Washer is operating normal. If you dont keep the seal and door clean, most front loads will leak a little. Also on these front loads, just opening the door when its wet will cause water to run down the front. Washer is operating normal and not leaking."

We serviced a

JENN-AIR COOKTOP- GAS

Model JDS9865BDP

Near Chaska, MN 55318

Phillip

Job Details: 02/09/2022

"Left side burners Not working. Diagnosed that spark module isnt functioning properly. No way to switch the burners or igniter to test. Ordered new spark module and knobs. Knobs arent functioning correctly. ; ordrng 1 8215557 (Spark module), ordrd 4 WPW10175695 (Knobs)s"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Shakopee, MN 55379

Phillip

Job Details: 02/09/2022

Replaced ice maker and main control board again instructed by Samsung help line told us.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED9800TQ0

Near Chanhassen, MN 55317

Phillip

Job Details: 02/09/2022

Customer said when she had a big comforter in the dryer and would turn off after 4 min. Ran a few loads and couldnt get it to turn off tested the thermistor and tested good also tested the moisture sensors .

We serviced a

MAYTAG DRYER- ELECTRIC

Model DE410

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2022

"Not heating. Tested heater, its getting 240 volts but not coming on. Needs new heater. Can someone see if they can track one down?; O-emld tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Minneapolis, MN 55416

Phillip

Job Details: 02/09/2022

On arrival was giving LE error code. Removed rotor and checked it over everything looked good also looked over the stater and looked well. Replaced hall sensor and went through test mode. No error codes also went through spin cycle and no error codes ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

BOSCH DISHWASHER

Model SHS843AF5N/01

Near Loretto, MN 55357

Phillip

Job Details: 02/09/2022

12008381 heat pumpOn arrival had an error code for heat pump. Ohms out the heater and tested bad. Heater is built in to a pump assembly. Quoted customerthats including trip charge that wasnt collected. ; ordrd 1 12008381 (Heat pump)

We serviced a

LG DISHWASHER

Model LDT7797BD

Near Rockford, MN 55373

Phillip

Job Details: 02/09/2022

"When we arrived the dishwasher had been running for a while. We did not find a active leak but did notice some moisture on the top of the door. We put silicon grease all along the door and closed the door to see where it makes contact to the gasket. There was grease all over the gasket , we did not find any spots without grease so the door is sealing good. When the door shuts it looks like it shuts right. We did notice that the rack is rubbing on the inner door. We are unable to find a leak point. We could replace some parts but have no guarantees the parts will fix the issues. Parts recommend below. 5221ds1001e inlet valve Aec74337401 fill funnel assembly MDS65210501 blower gasketMDS65210402 Bottom door Tub Gasket 3920DD3005D Tub Seal ; snapped 4 QuickPics, states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model A107SA

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2022

"Leaking. Took panel off front, needs new hose that runs from tub to drain pump, and new clamps. May need new drain pump too as hose clamp is super rusted onto the pump. Can someone see if they can track this hose, 2 clamps, and pump?; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DJSS0

Near Corcoran, MN 55340

Seth

Job Details: 02/09/2022

White residue on all the dishes. Upon arrival and inspection I found the dishwasher was heavily contaminated with hard water and minerals. I checked dishwasher it had great pressure and temperature. I tested the water and found it extremely hard. I use some vinegar and was able to clean up one of the glasses supplied by the customer. The unit needs to have a citric acid based cleaner ran in it until they fix their water softness issue. I recommended they use a cleaner every month after they use a few in succession to clear the contamination. The dishwasher is working as designed and the customer will work on their water chemistry problem.

We serviced a

GE DISHWASHER

Model CDWT980V05SS

Near Apple Valley, MN 55124

Delton

Job Details: 02/09/2022

"Customer says when they shut dishwasher door it and the indicator light is off it still make noise and sounds like its running. When they press start the dishwasher indicator light is on and dishwasher runs.I found that the start/reset button is the same and when you cancel the cycle the dishwasher drain pump will run for 75 seconds before dishwasher is actually off. I showed this to customer and showed user manual that says so. Customer is now aware.No issue with dishwasher, it is working good."

We serviced a

DCS RANGE- GAS

Model RGU-305-N

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2022

Not heating on bake. Replaced a bad ignitor. Heats and ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DRYER- ELECTRIC

Model DJXR433EG6WW

Near Minnetonka, MN 55305

Nate

Job Details: 02/09/2022

"Timer and knob broken. Replaced both, works great now.; pckd up 1 WE4M359 (Timer) and 1 WE01X20375 (Knob)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACRS

Near Plymouth, MN 55441

Nate

Job Details: 02/09/2022

Door spring is broken so the flap pops open and you have to manually push it shut. Ordered a new door spring and Im coming back next Tuesday to install.; ordrd 1 DA81-01345B (Spring)

We serviced a

GE RANGE- ELECTRIC

Model PSS93YP1FS

Near Minneapolis, MN 55446

Seth

Job Details: 02/09/2022

Wont broil electrical flashing when cooking pizza. Failed broil element was found. Part is on order; ordrd 1 WB44X29151 (Broil element)

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGF367CGSC

Near Big Lake, MN 55309

Seth

Job Details: 02/09/2022

Not heating on bake. The ignitor had failed. I replaced it and tested the range. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4955HW1

Near Clear Lake, MN 55319

Seth

Job Details: 02/09/2022

Not starting. Failed lid latch was found. I spoke with the office and got authorized for this repair. Please call and collect.; used 1 W11307244 (DOOR LATCH) from stock

We serviced a

FRIGIDAIRE STACKED WASHER

Model ffld3911qw0

Near Savage, MN 55378

Delton

Job Details: 02/09/2022

"Customer said it leaked a lot of water into basement. I checked all functions and didnt see leaks. I ran full tub and drained it all and no leaks. CUstomer said they had some plumbing issues in garage floor drain, we checked there and it was overflowed and lots of water in the garage. Appears that the drain to the street is clogged and it back flowed in the garage. During the really cold spell the garage froze then it would back fill up the stand pipe. Thats my assumption since water is backfilling into garage now.Informed him that plumber will need to see why and where the clog is.Washer itself is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263AEBP/XAA01

Near Shakopee, MN 55379

Delton

Job Details: 02/09/2022

Found that evaporator has no frost pattern and compressor is running. Also door mullion is broken.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV50F9A6GVW/A2

Near Minneapolis, MN 55419

Delton

Job Details: 02/09/2022

Dryer taking 3-4 cycles to dry clothes. Dryer vent was crushed and full of lint. Cleaned out lint build up and adjusted dryer vent. Also replaced gas coils. Tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock

We serviced a

KENMORE DRYER- GAS

Model 110.7671269

Near Minneapolis, MN 55419

Delton

Job Details: 02/09/2022

Customer said there is a funny smell when dryer is running. Found that the dryer vent was disconnected and was blowing into house. Attached dryer vent and pushed against wall and now vent doesnt fall off . I showed customer. Dryer now running and venting out properly. Dryer is working good.Did not charge extra as there was nothing wrong took 5 minutes.

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV152KMA

Near Bloomington, MN 55420

Delton

Job Details: 02/09/2022

Magnetron hums when door is closed. Found that circuit board is bad as when i tapped relays it stopped. No longer hums when door is shut. Control board would need to be replaced. Due to costs customer declined. Customer will call back if they want to proceed.

We serviced a

SAMSUNG RANGE- GAS

Model NX58H9500WS

Near Eagan, MN 55123

Delton

Job Details: 02/09/2022

"Found that bake igniter is open and not getting hot. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL STACKED DRYER

Model LTE6234DQ3

Near Ramsey, MN 55303

Matt

Job Details: 02/08/2022

"Customer complaint is, NOT STARTING AND TAKES ALONG TIME TO DRY. Inspected and tested. Found the power cord was melted at the block. Also the vent is not connected in the back and the inside of the dryer is full of lint. Quoted customer to install new cord and vacuum out inside of dryer. Customer approved repairs. Installed new cord and cleaned out inside of dryer. Tested dryer and its working great. Dryer is now fixed. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock"

We serviced a

GE STACKED WASHER

Model GTW220ACK3WW

Near Minnetonka, MN 55305

Seth

Job Details: 02/08/2022

"Wont spin, gets off balance every load. Upon arrival and inspection I found the gearbox is leaking oil. The belt is ruined, and unit would not spin at all. Gearbox - WH38X27335, belt - WH01X24697, lid switch - WH08X32697. I quoted they declined repairs."

We serviced a

LG RANGE- GAS

Model LRG3095SW/00

Near Anoka, MN 55303

Matt

Job Details: 02/08/2022

"Customer complaint is, WONT IGNITE. Inspected and tested. Found the bake ignitor has failed. Also the shield that sits above the bake burner is cracked and warped. I cant find it in stock anywhere. Quoted customer to install new ignitor and a additional to install the burner shield if we can find it. Customer approved repairs. I installed the ignitor the first visit. Installed burner shield and tested. Oven is working great. Oven is now fixed."

We serviced a

JENN-AIR MICROWAVE

Model JMC9158BAS

Near Chanhassen, MN 55317

Nate

Job Details: 02/08/2022

"Not heating. Had a bad magnetron. Replaced it, heats great. ; used 1 2M248H (MAGNETRON) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Hopkins, MN 55343

Nate

Job Details: 02/08/2022

Needs new inverter board DA41-00614B . Left message for customer that we would start with then inverter board but it may also need the main control as well. DA92-00233D. Quoted for that as well. Fridge not cooling. Tested everything and all tests good except for boards. Boards not showing any error codes which they should.

We serviced a

MAYTAG REFRIGERATOR

Model MTF2156GEW

Near Blaine, MN 55434

Matt

Job Details: 02/08/2022

"Customer complaint is, NOT COOLING BUT FREEZER IS FINE. Inspected and tested. Found the evaporator fan motor has failed. I defrosted the evaporator and after 20 minutes it was only frosted over about 50 percent. The sealed system is only running at about 50 percent capacity, sealed system is failing. Fan motor is NLA. Refrigerator needs to be replaced."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9050XW00

Near Hopkins, MN 55343

Nate

Job Details: 02/08/2022

Not spinning. Found the inner tub is completely detached from outer tub and bearing. Called owner and let her know what that would cost..

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Minneapolis, MN 55416

Nate

Job Details: 02/08/2022

Not going through a cycle. Only 4 minutes and then a 4E error. Found a worn through pressure sensor hose. Put electrical tape around it to try and seal it. Still didnt seal it well enough. Ordered new pressure sensor hose. Coming back Tuesday to install. ; ordrd 1 DC97-14545F (Pressure sensor hose)

We serviced a

LG WASHER FRONT LOA

Model WM4270HWA

Near Maple Grove, MN 55311

Matt

Job Details: 02/08/2022

"Customer complaint is, WONT TURN ON. Inspected and tested. Found the washer wouldnt power on. I have 120V to the board, but the light is not on. The main board has failed. Also with what the customer is explaining to me with what the washer was doing before it died, I think its going to need a drain pump to. Quoted customer to install new board and drain pump. Customer approved repairs. Parts on order. ; ordrd 1 EBR78534502 (Main board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFYM00

Near Plymouth, MN 55441

Seth

Job Details: 02/08/2022

Not cooling and leaking water from rear of fridge by the compressor. There was an ice ball in the FF on the liner. Compressor cover was wet and floor was damaged where moisture was leaking. Sealed system/body failure.

We serviced a

GE WASHER FRONT LOA

Model WSXH208H3WW

Near Osseo, MN 55311

Seth

Job Details: 02/08/2022

"Customers complaint with the washer is that it only fills with hot water, it does not drain, and it wont go into the spin cycle on any of the three options. Upon arrival and inspection I found the event is located underneath cabinetry. The lid is missing from the unit. This is also two of the dryer. I mentioned this to customer and made sure they realize the implications of that. I tested dryer and all three wash options and could not get unit to spin out. The spin cycle does not engage. Customer mentioned that they had a membrane rupture from their water softener and it is likely that it is resin beads in the filter before the cold water valve causing this issue. I also noticed while on site that the drain pump is failing and is very loud. Please call into authorizations this machine Will need a drain pump-WH23X10016, and motorwater valve - WH13X10016, and door lock - WH10X27534. t.; saved tckt"

We serviced a

KENMORE WASHER TOP LOAD

Model 11015862400

Near Minneapolis, MN 55422

Nate

Job Details: 02/08/2022

"Not spinning or agitating. Found a bad clutch, coupling, and gearcase. Replaced all three, runs awesome now.; used 1 285753A (DD COUPLER), and 1 285785 (CLUTCH) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS5RKZASS

Near Minneapolis, MN 55412

Nate

Job Details: 02/08/2022

". Fridge lights flickering and compressor sporadically stopping and starting. Fans doing the same. Has a bad main control board. Replaced the board, it runs great now with no lights flickering, etc.; used 1 WR55X11098 (MAIN BOARD) from stock"

We serviced a

GE REFRIGERATOR

Model GFE27GSDASS

Near Rogers, MN 55374

Matt

Job Details: 02/08/2022

"Customer complaint is, BOTTOM DRAWER IS FREEZING, BUT TOP ISNT COOLING. Inspected and tested. Found the FF evaporator fan has failed. Quoted customer $266. to install new fan. Customer approved repairs. Installed new FF evaporator fan and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GTGXNQ00

Near Burnsville, MN 55337

Delton

Job Details: 02/08/2022

"Replaced listed parts, tested and refrigerator is cooling and working good."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE714HLAS0

Near Savage, MN 55378

Delton

Job Details: 02/08/2022

"Replaced bake element, tested and oven preheated and is working good."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW7232HW0

Near Savage, MN 55378

Delton

Job Details: 02/08/2022

"Customer showed me a video of failure of when washer will start then within 5 minutes say complete but water hasnt entered washer yet (can hear clicking like shifter is trying to engage. I ran diagnostics and washer has F7E4 clutch/shifter error. I ran quick diagnostics test and all functions are working. I ran quick wash and it completed. Customer says this intermittent.Every time i tested clutch it shifted and worked every time. So either its electronic issue or shifter/clutch intermittently failing.Shifter kit and clutch parts are not in stock. Need to order parts and reschedule clutch w1075448; shifter/slider kit w10734521.Need autho?; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS02

Near Eden Prairie, MN 55347

Delton

Job Details: 02/08/2022

"Found that the compressor start relay was bad. Replaced relay, tested and refrigerator compressor starts and refrigerator is cooling. Refrigerator door side cams are worn out. Ordering parts and rescheduling.; ordrd 1 Pro41 (Compressor relay) and 2 Wp2182179 (Upper cam)s and 2 Wpw10329686 (Lower cam)s"

We serviced a

GE DRYER- ELECTRIC

Model DCVH480EK1WW

Near Minnetonka, MN 55343

Delton

Job Details: 02/08/2022

"Replaced belt, tested and dryer is tumbling and heating."

We serviced a

GE REFRIGERATOR

Model GLE12HSLBRSS

Near Minneapolis, MN 55419

Delton

Job Details: 02/08/2022

Replaced ice maker and water valve. Informed customer 24 hours before will start making ice. Refrigerator is working good.; pckd up 1 WR30X10093 (1)

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF6000FS2

Near Rogers, MN 55374

Seth

Job Details: 02/08/2022

"I installed the parts sent and the washer now works, but it is not right. See pics the outer door has broken plastic keepers and door is not aligned they will have to lift the door to fix. The landlord is not available please reach out and see what he wants to do. Blue book quote is attached ; saved tckt"

We serviced a

LG WASHER TOP LOAD

Model WT5270CW

Near Saint Michael, MN 55376

Seth

Job Details: 02/08/2022

Squeaking and wont spin fast. Upon arrival and inspection I found the wash plate was loose. I removed it checked for obstructions and reinstalled it. I tipped unit up and found the inside of the cavity very rusty. There are places where the drum had impacted the side of unit and pushed it out. The rotor is making contact with the stater and the gearbox wash plate shaft is loose. I quoted job via blue book. The customer will reach out if they would like to move forward.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB725BWO

Near Monticello, MN 55362

Seth

Job Details: 02/08/2022

Customer had a flood due to a frozen valve. Upon arrival and inspection I found a plumber had previously been on site and had isolated the waterlines so the leaking would not continue. I pulled the front off of the machine and found the inside thoroughly clean but the motor was very loud. I put unit back together and tested it and it heat and ran. I inspected the vent outside the home and found lint had held it open and caused the water valve to freeze in the dryer causing the flood and failure. I recommended the customer replace the vent on the outside of his house and left suggestions. I cleaned the flapper on the exterior of the house thoroughly until I got it to close properly. The customer has decided to replace unit not to continue using this one. See attached pictures. The customer noted very cold temperatures in the laundry room so much so that they close the door and isolated it because it was making the home cold. I find the cause of the failure was a failed exterior vent flap that caused the water valve to freeze in the dryer.

We serviced a

AMANA WASHER TOP LOAD

Model LW9203W2

Near St. Cloud, MN 56304

Seth

Job Details: 02/08/2022

Stopped and smelled bad. Locked up motor was found part 34571P-NLA please source. Also need a belt 28808.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM2

Near Otsego, MN 55301

Matt

Job Details: 02/08/2022

"Customer complaint is, NOT COMPLETELY CLEANING AND NOT DRAINING AND SMELLS BAD. BLACK SPECKS ON DISHES. Inspected and tested. Found the drain hose is really long and changes to a rubber hose and then theres a goofy fitting at the garbage disposal thats made out of rubber that is restricting flow and I found a lot of buildup there. I showed this to the customer and recommended they replace the rubber hose with a plastic extension hose and eliminate the extra fitting at the garbage disposal. Also when I ran water in the sink it was backing up into the sink because the garbage disposal was plugged. I showed this to the customer and told them its really important to keep the garbage disposal clear, otherwise the dishwasher cant drain fully. I cleaned out drain hose and ran dishwasher for over 20 minutes and it was working and draining great. Dishwasher is operating normal."

We serviced a

GE WASHER FRONT LOA

Model GFW148SSM0WW

Near Bloomington, MN 55425

Delton

Job Details: 02/08/2022

"Replaced door and door lock, tested and door now opens/closes easily. Washer is working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA01

Near Plymouth, MN 55446

Matt

Job Details: 02/07/2022

"Customer complaint is, LEAKING WATER. Inspected and tested. Found the drain hose was split behind the dishwasher dumping all the water on the floor. Needs a new drain hose. Part on order. ; ordrd 1 DD67-00116A (Drain hose)"

We serviced a

WHIRLPOOL COOKTOP- GAS

Model GLT3057RQ01

Near Minneapolis, MN 55406

Delton

Job Details: 02/07/2022

Replaced wire harness and spark module. Tested and cooktop ignites and is heating good.

We serviced a

LG REFRIGERATOR

Model Lfxc24726s

Near Long Lake, MN 55356

Seth

Job Details: 02/07/2022

Not cooling. Failed sealed system was found. I recommend working with LG directly for repair or HSP since they have a policy.

We serviced a

KENMORE RANGE- ELECTRIC

Model 66595142300

Near Osseo, MN 55369

Seth

Job Details: 02/07/2022

Not heating preheating takes an hour. I tested the machine and found it to be working great. I believe the power cycling it may have reset the control board. I left the customer instructions on calibration since she did not have the owners manual. If issue persists we will need to replace the main control board.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW1

Near Champlin, MN 55316

Seth

Job Details: 02/07/2022

"Failed gear box was found I quoted with an actuator since it was loud and did not actuate in test mode consistently. Customer will,let us know if he wants to move foreword."

We serviced a

LG REFRIGERATOR

Model Lmx31985st/00

Near Otsego, MN 55374

Seth

Job Details: 02/07/2022

The fridge is not cooling. Upon arrival and inspection I found the fridge was unplugged I spoke with a customer and got details of the failure. I checked the unit and all the fans are working and the compressor was running. Customer noted the compressor was running but it just wasnt cooling previously. The customer had a plastic bag wrapped around the waterline where there was a leak. I shut off the water at the supply in the basement so that she would not have a problem.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QS6A

Near Minneapolis, MN 55413

Delton

Job Details: 02/07/2022

Found that there is only %10 frost pattern on evaporator. Sealed system problem. Refrigerator is out of the 5 year sealed system warranty. I showed him and explained that its a major repair and would costs close to or more than a replacement of this model.

We serviced a

KITCHENAID DISHWASHER

Model UNAVAILABLE

Near Eden Prairie, MN 55347

Nate

Job Details: 02/07/2022

Installed new dishwasher. Runs great. Came with its own installation kit. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE DISHWASHER

Model GLD5860L15SS

Near Minneapolis, MN 55404

Delton

Job Details: 02/07/2022

Found that plastic on console panel is warped and door switch plunger is not hitting the door switches to advance dishwasher cycle. I lined up and secured plunger and it does hit the door switches.

We serviced a

LG DRYER- ELECTRIC

Model DLE2601W

Near Otsego, MN 55374

Seth

Job Details: 02/07/2022

Dryers loud when it tumbles. Upon arrival and inspection two failed support rollers were found. I replaced all four and cleaned unit thoroughly. I tested the dryer and its no longer making the screeching noise.; used 4 4581EL2002h (ROLLER) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSC8244EQ1

Near Elk River, MN 55330

Seth

Job Details: 02/07/2022

Unit does not spin. A couple or has failed. I replace a field coupler and tested. The washer is now fixed.; used 1 285753A (DD COUPLER) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0A

Near Becker, MN 55308

Seth

Job Details: 02/07/2022

"I-20 error, unit stops and wont start till its power cycled, occasional leak. Upon arrival and inspection I found the error state and replaced the pressure sense are per Frigidaires service bulletin. I restarted machine but could not get it to reset or calibrate. We need the following parts and authorization to return. 117512430 - UI, and 117492610 - main board.; used 1 5304504077 (PRESSURE SENSOR KIT) from stock, states that autho needed"

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Chanhassen, MN 55317

Nate

Job Details: 02/07/2022

"Water had backed up drain pipe from sink and then gone down into dishwasher. The dishwasher drain line had an extension on it that made it much longer. I removed the extension, and looped it up. Drains and runs great. Ran water in sink for awhile and it doesnt back up."

We serviced a

FRIGIDAIRE MICROWAVE

Model LFMV1645TF

Near Shakopee, MN 55379

Nate

Job Details: 02/07/2022

"Popping breaker when you run it. Door latches were bent and receivers worn down. Needed new choke kit which included trim, receiver, microswitches and latch. Works great now after replacing those components."

We serviced a

KENMORE STACKED WASHER

Model 41794702300

Near Richfield, MN 55423

Delton

Job Details: 02/07/2022

"Customer said they put in big comforter and during cycle was leaking water on floor. I Ran test and did not find any leaks. Ran load of towels and washer, fills, agitates, drains and spins. No leaks. Customer said that squeaking sound happened once before. I did not hear squeak, I oiled up idler wheel anyways.Appears that comforter was too big and was being pushed out over top rim of washer and leaking, or going out of balance and water would spray over rim during rinse cycle. Customer is aware now not to put huge loads into washer.While Im here washer is running and working good."

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RBD275PDS14

Near Eden Prairie, MN 55347

Delton

Job Details: 02/07/2022

"I pulled part with console touch pad. Please process paper work to get this sent in.; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHU680UC/UC12

Near Minneapolis, MN 55438

Delton

Job Details: 02/07/2022

"Dishwasher not draining and not turning on. Found that the the power line to dishwasher was burnt off. Cut out bad section of burnt wire, added new wire nuts, tested and dishwasher now powers on and all functions are working good."

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Minneapolis, MN 55406

Nate

Job Details: 02/07/2022

"Not completing cycle. Stops part way, gives LE error. Replaced a bad hall sensor. Went through test mode, spins great now.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW2

Near Minneapolis, MN 55422

Nate

Job Details: 02/07/2022

Leaking water from underneath. Found the gearcase is spraying oil around the inside of the cabinet. Water leaking from gearcase. Needs W11455453 which is $150 over part Autho limit. DW can you please submit to Lowes for authorization? ; O-emld tckt

We serviced a

KENMORE WASHER TOP LOAD

Model 11015862400

Near Minneapolis, MN 55422

Nate

Job Details: 02/07/2022

"Not spinning. Has a bad transmission, broken coupling, and needs new clutch. Ordered new transmission.; ordrd 1 285753A (Gearcase)"

We serviced a

KENMORE DRYER- ELECTRIC

Model 417.8112231

Near Blaine, MN 55434

Matt

Job Details: 02/07/2022

"Customer complaint is, Burning Smell. Inspected found the breaker was tripped. Reset breaker and tested dryer. Dryer is running and heating great and is cycling between 215F and 125F. I ran dryer for over 30 minutes and dryer is operating normal and I dont smell anything or see anything that was burning. Could be a problem with the outlet or house wiring."

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US

Near Burnsville, MN 55337

Delton

Job Details: 02/07/2022

"Found that has very slow drain also leaks into drip pan. Inside is full of gunk. Would need sump assembly, large and small drain hose, case break/overflow part.Sump is on BOSump/motor assembly dd82-01246a; case break dd82-01373a; inner drain hose dd81-01543a; drain hose dd81-02331aNeed 2 hours on return trip if parts are found.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXTB01

Near Minneapolis, MN 55448

Matt

Job Details: 02/07/2022

"Customer complaint is, LEAKS. Inspected and tested. Found the evaporator defrost drain is plugged. Defrosted freezer and cleaned out drain. Tested refrigerator and its working great. Refrigerator is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Ramsey, MN 55303

Matt

Job Details: 02/07/2022

"Customer complaint is, LEAKING. Inspected and tested. Found the diverter seal is leaking. The seals we carry dont work, and the parts diagram says its not sold separately from the sump. Quoted customer to install new sump assembly. Customer approved repairs. Installed new sump assembly and tested. Its still leaking from the diverter seal. I got a bad seal. Ordering new sump assembly. Installed new sump assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5800BW

Near Ramsey, MN 55303

Matt

Job Details: 02/07/2022

"Customer complaint is, BACK PANEL OF THE UNIT SMELLS LIKE SOMETHING (ELECTRICAL) INSIDE HAS BURNED. Inspected and tested. Found the motor relay on the board is fried. Quoted customer to install new board. Customer is going to think about it and shop around for a new one and will call us back if they want to do the repair. Part number WPW10568610 if they call us back and want us to order the part. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651KGB

Near Burnsville, MN 55337

Delton

Job Details: 02/04/2022

"Find that it is leaking where the range kinked the line originally, was not leaking when we were there last time but since it runs underneath cabinet and a lazy Susan maybe it caught on that and moved it to where it started leaking? Either way that whole line should be replaced since its leaking and how its routed.I shut off water and no longer leaking, customer has towel and fan to dry out area..; saved tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model n/a

Near Otsego, MN 55301

Matt

Job Details: 02/04/2022

"Customer complaint is, STOPS AT RINSE AND SPIN CYCLE. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Apple Valley, MN 55124

Delton

Job Details: 02/04/2022

"Replaced control board, defrost thermistor, and drain kit. Defrosted evaporator. Tested and refrigerator now drains correctly, is cooling and running quiet. Refrigerator is working good."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE714HLAS0

Near Savage, MN 55378

Delton

Job Details: 02/04/2022

Bake element is bad. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 W10779716 (Bake element)

We serviced a

KITCHENAID RANGE- GAS

Model KGSS907SSS03

Near Minneapolis, MN 55431

Delton

Job Details: 02/04/2022

"Found that bake igniter not always sparking to ignite flame. Customer approved estimate for new bake igniter, tested and oven now ignites every time and preheated and cycles heat. Oven is working good."

We serviced a

GE DRYER- ELECTRIC

Model DCVH480EK1WW

Near Minnetonka, MN 55343

Delton

Job Details: 02/04/2022

Found that belt broke and shut off switch to dryer. Small form factor apartment dryer we dont stock that size. Ordering dryer belt and rescheduling.; ordrd 1 WE12X10015 (Belt)

We serviced a

LG WASHER FRONT LOA

Model WM8100HVA

Near Minneapolis, MN 55436

Delton

Job Details: 02/04/2022

"Replaced control board, tested and washer powers on and all functions are working good. Wash cycle started and is working.Customer wasnt home and her parents were there. Please contact customer and collect payment."

We serviced a

GE REFRIGERATOR

Model GLE12HSLBRSS

Near Minneapolis, MN 55419

Delton

Job Details: 02/04/2022

"Found that the fill line to ice maker is partially ice over so when it fills water spills over and ice maker plastic is cracked. Ordering ice maker, water valve and rescheduling.; ordrd 1 Wr57x21246 (Water valve)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Minneapolis, MN 55409

Delton

Job Details: 02/04/2022

"Found that drain pump is bad. Replaced drain pump, tested and dishwasher now drains and is working good.Office collects payment on this right?; used 1 A00126401 (DRAIN PUMP) from stock"

We serviced a

IKEA REFRIGERATOR

Model ID5HHEXVS02

Near Eagan, MN 55121

Delton

Job Details: 02/04/2022

Found that compressor is shorted and as soon as its plugged in it pops the breaker. I unplugged compressor and refrigerator runs. Would need sealed system repair. Send to Authorization.; O-emld tckt

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8400TW02

Near Minneapolis, MN 55416

Seth

Job Details: 02/04/2022

"SD error, not draining. Failed pump. The rear bearing has failed as well there is 1/16-1/8 play. Customer willlet us know if she wants us to replaced the pump."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF6B

Near Corcoran, MN 55340

Seth

Job Details: 02/04/2022

"Not cleaning. Spray arms and filter were totally plugged. I cleaned and tested but arms continue to fill with garbage. This unit has been used improperly and is contaminated. I cleaned and cleared out what I could and left instructions on how to clean the filters and spray arms. The dishwasher is working as designed, customer will work to maintain and clear the contamination as it presents itself."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW2

Near St. Cloud, MN 56303

Seth

Job Details: 02/04/2022

"Shifter had jumped out of the clutch, coins had jammed the agitator. I removed the coins reset the actuator and tested. The washer is now fixed."

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWE300VWOO

Near Sauk Rapids, MN 56379

Seth

Job Details: 02/04/2022

"Not starting. Failed spider, metal was throughout the drain pump assy, concrete weights crumbled, spin drum a 1/4in play. I sucked out the water and got the clothes out but unit is non-operative. Please call into authorizations.; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA01

Near Becker, MN 55308

Matt

Job Details: 02/04/2022

"Customer complaint is, NOT CLEANING WELL. Inspected and tested. Dishwasher seems like its not switching back in forth between top and bottom. Quoted customer to install new water guide and circulation pump. ."