Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed January 13, 2025 to January 16, 2025
Model LREL6321S/01
Front right burner not cycling. Replaced front right burner infinite switch. Verified front right burner is now cycling. Front left burner beginning to act up doing same thing front right burner was doing. Advised if issues continues with front left that I recommend replacement of that infinite switch.
“Great service. Quick turn around and solved issue within about 20 minutes”
Bob W.
Model GMOS1962AFA
TURNTABLE (runs , noisy , stops - STARTS)-RTT-MICROWAVE TURN. Turntable doesnt turn unless customer messes with it. It wasnt turning while testing, but I had 120v to the motor. Needs a new motor and coupler. Installed new motor, coupler and support. Tested and turntable is working great. Microwave is now fixed.
“Matt did a fantastic job. Friendly, punctual and efficient. I give him 10 stars!”
Gene E.
Model GDF520PMJ2ES
Doesn't drain all the water out - put cleaner down disposal but still doesn't drain. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repair. Installed new drain pump and tested. Dishwasher is running and draining great. Dishwasher is now fixed.
“I feel Matt did a great job and explained a few things to me that I never thought about. I have only run the dishwasher once since Matt ran a cycle before he left. So everything is working great.”
Ed N.
Model WM3477HW
Not draining. Found a bad drain pump. Replaced pump and now it runs and drains great. Got pre authorized.
“Nate was nice and respectful! He let us know what was wrong with the machine and worked efficiently! He offered advice for future issues and was overall super helpful!”
Alexisse M.
Model WED4900XW0
Upon inspection unit had a seized rollers replaced Maitance kit cleaned dryer out by vacuuming! Unit! Put unit back together and it sounds great! I amp drawer the motor as well just to make sure it has life in it as well! Amp draw was great! Unit is good to go !
“Very easy to schedule appt. Good service and friendly staff. Tech was able to come early to work on my dryer which was great. I would definately recommend.”
Jean M.
Model GFW655SSVWW
Upon inspection motor was laying in the bottom because bolt and washer were stripped going to the tub assembly. Replaced bolt and nut and fastened it in unit is working great done.
“Collin did a great job fixing our washer. It was a “unicorn “ problem. Stayed positive during the whole time.”
Jessica M.
Model FRSS2323AW7
Owner stated sxs doors not flush at the top, left way higher then the right. Found floor out of level. Leveled refrigerator as best as possible, then adjusted doors for more even appearance. Doors seal well. Owner and son (carpenter) to level floor better and readjust as needed after I showed them the leveling and door raising procedure. Refrigerator in good order.
Model DLG1502W
Upon inspection of dryer, it had a good door gasket. Good airflow going outside no water hooked up to dryer. I advise theres a floor drain with PVC piping from the condensate pump from the furnace. Aimed towards dryer. Advise that the dryer is good to use and gave her an alternative for her floor drain to help with the pooling up.
Model FPBM3077RFB
Tripping the breaker. Found 2 of the door switches have failed. Installed new choke kit and tested. Microwave is working great. Microwave is now fixed.
