Service History 233 - Omega Force Appliance Repair

We serviced a

TAPPAN RANGE- GAS

Model 30-4989-00-03

Near Minneapolis, MN 55408

Nate

Job Details: 08/16/2021

"It shuts off after preheating part way. Clock stays on display but temp, everything else shuts off on display. Needs new board. Its NLA. 5303269513Dana can you please see if you can track one down? Thanks ; O-emld tckt , states that autho needed"

We serviced a

LG RANGE- GAS

Model MISSING

Near Minneapolis, MN 55412

Nate

Job Details: 08/16/2021

"Coupler broken. Replaced coupler, works great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WV60M9900AV/A5

Near Wayzata, MN 55391

Seth

Job Details: 08/16/2021

I replaced the failed hose assy hose and cleared a blockage in the circulation hose and sprayer head. I tested a complete quick wash cycle. The washer is no longer leaking.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IHBL02

Near Minneapolis, MN 55424

Seth

Job Details: 08/16/2021

Not cooling. Sealed system failure was found. Hard start was previously installed and the floor was buckled and ruined from a long established leak. Customer will replace the fridge.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Minneapolis, MN 55447

Seth

Job Details: 08/16/2021

Not making ice and leaks. Ice room temps were 25deg after 10 minutes. Freezer temps were 10deg above what I expected. Water dispenser works. Unit was purchased from A1 along with a matching dishwasher. Sealed system is failing. The ice room fan was strong and worked perfectly. I recommended they have an EPA certified company come and fix their refrigeration issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Plymouth, MN 55446

Seth

Job Details: 08/16/2021

Customer complains the dishwasher is not washing dishes well. Upon arrival and inspection I found water tested extremely hard. There was evidence of buildup and depositing of hard minerals in the unit. I ran into test mode to ensure the heater and major functions work. hard water seems to be the only issue found on site. Advise customer to use a citric acid base cleaner and get the softener fixed ASAP.

We serviced a

GE DRYER- GAS

Model DCVH515GF1WW

Near Osseo, MN 55311

Seth

Job Details: 08/16/2021

Customer complains and dryer does not heat. Upon arrival and inspection I found dryer dead heat but dryer vent was over 50% blocked. I had about 13 miles an hour outside and 24 miles an hour inside. I pulled unit out and watched heat cycles and found the secondary coil would not open consistently. I replaced the gas coil valves and tested the dryer. The dryer cycled perfectly with vent unhooked. I will call landlord and have vent cleaned ASAP and advise the tenant to not use the unit until vents cleaned; used 1 5303931775 (COIL KIT) from stock

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW72HEDW0

Near Maple Grove, MN 55311

Seth

Job Details: 08/16/2021

"Part quality was poor, looked like a blem, or 2nd, poor moving and deteriorating condition. Customer rejected the part, I concur with his decision. Please try again to find the part ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model ffbd2411ns5a

Near Eden Prairie, MN 55347

Phil

Job Details: 08/13/2021

"The lid on the dispenser is broken, ordered a new one. (by FW)"

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EIMED55IIW2

Near Otsego, MN 55330

Matt

Job Details: 08/13/2021

"Customer complaint is, NOT STARING AGAIN. Inspected and found the control panel flashes and then turns off. Needs a new control panel. Part is not in stock. Part number 809160404. ; saved tckt , states that autho needed"

We serviced a

KENMORE WASHER FRONT LOA

Model 110.477888

Near Big Lake, MN 55309

Matt

Job Details: 08/13/2021

"Customer complaint is, SHUTS OFF AFTER IT BEGINS AND GASKET AROUND DOOR LEAKING & E OR F 21 ERRORCODE. I knocked and rang the doorbell many times and nobody came to the door. I did see a kid in there but nobody came to the door. I called and left multiple messages and told them to reschedule with the office. I was there waiting for over 20 minutes."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Dayton, MN 55327

Matt

Job Details: 08/13/2021

"Customer complaint is, AT WASH CYCLE USES OVERFLOW- AND RUNS THAT CYCLE 3 TIMES. Inspected and found the air gap on the counter top overflows every time it drains. Removed hose from garbage disposal and found it was plugged. Quoted customer to clean out hose. Customer approved work. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Champlin, MN 55316

Matt

Job Details: 08/13/2021

"Customer complaint is, WON'T ALWAYS TURN ON AND NOT HEATING DRY AND NOT CLEANING, WATER COMING OUT ON TOP OF COUNTER SPOUT. Inspected dishwasher and found the UI is unresponsive. The light on the board is on steady, which means a communication problem. I quoted customer $261. to replace the main board , but also would order the UI board if they wanted to do the repairs. Theyve been having other issues to, so I wouldnt be surprised if there is other issues to. I let the customer know that if I replace the board, and theres other issues it would cost more to repair it. Customer is going to look into replacing it and will let us know if they want us to order the parts. Part numbers are WD21X23462 and WD21X24901."

We serviced a

GE REFRIGERATOR

Model PSS26SGPASS

Near Maple Grove, MN 55311

Seth

Job Details: 08/13/2021

Customer complains that when they dispense water and they get none and get a leak into the basement. Upon arrival an inspection I found a failed waterline was found sadly this issue was not covered with the right and Hennepin warranty no repair possible. Customer paid for a 5/16 union and I did repair on site please spell labor to WHE.; ordrd 1 Spru516 (' Union)

We serviced a

GE RANGE- GAS

Model JGBP35WEW1WW

Near Minneapolis, MN 55442

Seth

Job Details: 08/13/2021

Not igniting failed spark module part is on order; schdld next appmnt for 8/23 MON !

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500DC5

Near Minneapolis, MN 55447

Seth

Job Details: 08/13/2021

Making a bad Norse during agitation. I found coins in the wash plate I tested both agitate and spin. The washer is now fixed

We serviced a

GE REFRIGERATOR

Model GNE26GSDDSS

Near Minneapolis, MN 55410

Seth

Job Details: 08/13/2021

"Freezing food in the fridge. Upon arrival and inspection I found the ff section was 5 dig F. The ff fan was installed backwards. Essentially turning the fridge into a freezer. The fan was the old version I replaced it, and cleared the defrost drain. The fridge is now fixed. Please call the customer mid next week to check that the fridge is working as designed, before closing this ticket please. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"

We serviced a

LG STACKED WASHER

Model WM3488HW

Near Minneapolis, MN 55416

Seth

Job Details: 08/13/2021

Not draining. Failed drain pump. Parts on order.; ordrd 1 EAU62263306 (Pump)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFL5617STT0

Near Minneapolis, MN 55416

Seth

Job Details: 08/13/2021

Not spinning or draining. The rear main bearing has failed. Unit has 1/4 to 1/8 in slop in the bearing. Please call into authorizations. Environment is tight not possible to repair on site.; saved tckt

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA52M7750AV/A4

Near Minneapolis, MN 55412

Seth

Job Details: 08/13/2021

"Display not showing. Failed control assy. Dana please search for the needed part, I could not scout either one. DC92-02005A -"

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Osseo, MN 55369

Seth

Job Details: 08/13/2021

Leaking this refrigerator has a manufactures defect that is not over with the home smart warranty.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC400XW0

Near Osseo, MN 55311

Phillip

Job Details: 08/13/2021

I replaced the main board. I ran a calibration and a test cycle. The washer agitates and spins. Its working good now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB520RHS0

Near Osseo, MN 55311

Phillip

Job Details: 08/13/2021

I replaced all 5 parts. I found issues with everything. I ran the dishwasher and now theres no leaks from the wash motor and nothing out the front when its washing the upper rack. The door opens and does not drop to low. Its working good now no other problems found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY011

Near Maple Grove, MN 55369

Phillip

Job Details: 08/13/2021

The customer had put tape over the switch and it has been working great since. I found that the top of the door was sagging down just enough where it was not making contact with the light switch. I loosened the four-door screws and raise the door. And I put a wedge under the light housing so now the door makes perfect contact with a switch. Its working good.; states that autho needed

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near Plymouth, MN 55442

Phillip

Job Details: 08/13/2021

I replace the main control board and the upper rack adjusters. The heater and motor wires going to the board restarting too short and overheat. I replaced the connectors for those four wires going to the main board. I also found a broken wire from the main board to the water valve a repair that wire. The dishwasher fills and washes everythings working good now. I did not replace the water valve.

We serviced a

GE DISHWASHER

Model GDF510PGM0WW

Near Minnetonka, MN 55345

Phillip

Job Details: 08/13/2021

The dishwasher filled with water but was not able to drain the water. I found a chip from a bowl stuck in the drain pump. I removed the chip. I put the pump back together and reinstalled it. Its all working good now.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF310PXDW0

Near Chanhassen, MN 55317

Phillip

Job Details: 08/13/2021

The door opens but the handle is broken . The right burner switch screws are missing so the switch is just loose. I replaced the screws so now the burner works. Im ordering the door handle. ; ordrd 1 WP3188695 (Door handle)

We serviced a

GE DISHWASHER

Model GDF630PGM0WW

Near Chanhassen, MN 55317

Phillip

Job Details: 08/13/2021

The wash motor was getting power but it would not run. There was food or something locking up the motor. I was able to get working. No more issues found.

We serviced a

GE DISHWASHER

Model GSD500X.66AW

Near Eden Prairie, MN 55347

Phillip

Job Details: 08/13/2021

The landlord let me in because the tenants were not home. I started and ran the dishwasher. The dishwasher fills up correctly and pumps good. I did find some debris down in the filter area. I clean the debris and advised the customer to run a dishwasher cleaner. said if it still does not clean well to switch soaps and use more of it. The water was a little hard.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EWFLS65IIW0

Near Eden Prairie, MN 55347

Nate

Job Details: 08/13/2021

"Bottom drawer on pedastal doesnt stay shut. Adjusted it by removing springs on back, doesnt pop open now. Other option was to replace latch which would have been 230.Detergent drawer latch is broken. Ordered new one. ; ordrd 1 137440406 (Detergent drawer)"

We serviced a

LG DRYER- GAS

Model DLGY1202V

Near Eden Prairie, MN 55347

Nate

Job Details: 08/13/2021

Dryer not heating. Found a bad ignitor. The new one I was installing broke. Didnt have any more on me. Ordered a new one to install. Coming back. Customer wants sooner than Wednesday though. ; ordrd 1 DC035 (Ignitor)

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model PLEFMZ99ECF

Near Savage, MN 55378

Nate

Job Details: 08/13/2021

Inner element doesnt always work on front right burner and displays are goofy. Ordered new user interface boards.; ordrd 1 316445603KIT (Board user interface)

We serviced a

KITCHENAID WASHER TOP LOAD

Model KAWE450VAL0

Near Minneapolis, MN 55406

Nate

Job Details: 08/13/2021

"water has been leaking from the bottom of the tub. Found a bad tub seal. Water has also been spraying out onto the floor, which I fixed by adjusting the drain hose. Coming back next Thursday to install the new seal.; ordrd 1 W10814296 (Seal)"

We serviced a

AMANA DRYER- ELECTRIC

Model NED4700YQ1

Near Minneapolis, MN 55417

Nate

Job Details: 08/13/2021

"Not heating. Found a bad timer. Replaced, heats great now. Also vacuumed and cleaned out a lot of debris from the dryer."

We serviced a

GE REFRIGERATOR

Model CWS21SSEAFSS

Near Minneapolis, MN 55419

Nate

Job Details: 08/13/2021

"66 in FF, 3 in freezer. Air damper was closed. After I physically opened it, it responded by opening and closing when the door switches were pressed and released. Spoke with GE, they said with the temps being -17 consistently, and all fans running, that it would be a failing air damper assembly. Ordered one, coming back to install. Check frost and temps when I come back.; ordrd 1 WR17X12456 (Air damper assembly)"

We serviced a

GE MICROWAVE

Model JVM3160DF3WW

Near Minneapolis, MN 55416

Nate

Job Details: 08/13/2021

It is still tripping the breaker. Saw that both the latch board and latch are in bad shape and need to be replaced. Ordered both parts and Im coming back on Tuesday to install.; ordrd 1 WB10X32782 (Latch) and 1 WB06X10610 (Latch board)

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model ffre412gsw2

Near Brooklyn Park, MN 55443

Phil

Job Details: 08/13/2021

The dryer is taking a long time to dry. The unit does have heat. The vent is up on the roof so they cannot check it. I advised them there is a 90% chance that the vent is the issue and not the dryer. The wanted us to come and check the dryer out anyways. The house and the dryer are a year old. (by FW)

We serviced a

GE REFRIGERATOR

Model GSH25JSCBSS

Near Maple Grove, MN 55311

Phillip

Job Details: 08/13/2021

I found water leaking from the freezer bottom and the water dispenser will not dispense water. The waterline in the door is frozen and the drain grommet had slipped up and it was restricting water from draining into the pan. I cleared the ice in the door and cleared the ice around the drain pan and fixed the grommet. The dispenser flap does not seal properly so warm air is leaking in. I gave the customer a quote for the dispenser flap repair and the dispenser tube heater. Quoted for parts and labor. I added the quote along with part numbers to photos.

We serviced a

LG RANGE- ELECTRIC

Model LDE3037ST/00

Near Osseo, MN 55311

Phillip

Job Details: 08/13/2021

No one is home and the inside garage door got locked. I called the customer and rescheduled for Monday the 23rd; schdld next appmnt for 8/23 MON !

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H7000EW/A2 02

Near Otsego, MN 55301

Matt

Job Details: 08/13/2021

"Customer complaint is, Ran for a little while and flashes Error HE. HE is a over heat error. Inspected and tested. Found the vent was plugged solid on the outside of the house. There was a metal screen across it. Removed metal screen and lent. Tested dryer and its working great. Dryer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFX25976ST/00

Near Otsego, MN 55301

Phil

Job Details: 08/13/2021

The icemaker does not fill with water. The water dispenser works well. We put the icemaker in test mode and it cycled around but did not fill. Ordered an icemaker. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323LS9

Near Victoria, MN 55386

Phil

Job Details: 08/13/2021

"We installed the new icemaker 2 days ago. The customer said it is not making enough ice. It has filled the bin already, she dumped it out and it has made another 40 cubes or so. She is going to count the cubes over the next 24 hours and see how many she gets. Please follow up with her on Monday. (by FW)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9600LW1

Near Monticello, MN 55362

Matt

Job Details: 08/13/2021

"Customer complaint is, OVERFILLING, LEAKING FROM BOTTOM, CONTROLPNL LOOSE,SPIN SOUNDS STRANGE. Inspected and tested. Found the pressure sensor hose was plugged, causing it to not read the water level correctly. Cleaned out hose and filled washer 4 times to different levels and it stopped right were it should every time. Control panel right end cap tabs are broken. Needs a new end cap. I let the washer spin out 4 times and it sounds normal and clothes were spun out great every time. I did not find any leaks. Washer is working normal. Installed new end caps. Washer is now fixed."

We serviced a

GE DISHWASHER

Model GLD4600N00WW

Near Apple Valley, MN 55124

Phil

Job Details: 08/13/2021

The dishwasher leaked on the floor when it was not in use. The water was running out the door. The sink is not draining right and it appears water backed up from the sink into the dishwasher. They need a plumber. (by FW)

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR5636JQ0

Near Eden Prairie, MN 55347

Phil

Job Details: 08/13/2021

The dryer will not start. The door switch is not clicking for the customer. I would start there. Part number is WP3406107 (by FW)

We serviced a

MAYTAG DISHWASHER

Model MDB3700AWX

Near Monticello, MN 55362

Matt

Job Details: 08/13/2021

"Customer complaint is, LEAKING WATER WITH THE LOWER LEFT BOTTOM SIDE CRUSTY/RUSTY- TRICKLES DOWN OFF PANELS. Inspected and tested. Found the bottom right corner of the tub is bent or warped, and its leaking sometimes. Also the screws that hold the toe kick panel on had been put in to far at some point and put a hole into the tub ,causing it to leak slowly. The tub is not replaceable. Call in for authorization."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LA5558XTW2

Near Minneapolis, MN 55409

Phil

Job Details: 08/13/2021

The supply hoses on the washer are leaking. Ordered new ones. (by FW)

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBW0

Near Elk River, MN 55330

Phil

Job Details: 08/13/2021

The touchpad start and cancel buttons won't work. Ordered new touchpad. (by FW)

We serviced a

KENMORE REFRIGERATOR

Model 25377179504

Near Victoria, MN 55386

Nate

Job Details: 08/11/2021

"Had a bad Icemaker. Installed new one, cycled it and it filled and works great."

We serviced a

ELECTROLUX REFRIGERATOR

Model RUBBED OFF

Near Shakopee, MN 55379

Nate

Job Details: 08/11/2021

"The seal was not attached to the freezer door, so warm air was getting in and causing a ton of ice and frost to build up. The fan couldnt run because of that. Water leaking into fresh food. Steamed all the ice and frost out. Dried everything out. Got the fan running. Steamed the seal, so it seals well now. Also adjusted the light socket so the light works in the fresh food. All runs great now."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Eagan, MN 55123

Delton

Job Details: 08/11/2021

"Replaced LED light, tested and now all lights come on and are working good."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFC

Near Minneapolis, MN 55426

Phillip

Job Details: 08/11/2021

When I open the door today there was a loud crackling sound that seem to come from the main control and the interior light did not come on. After testing I found two of the door switches to be defective and the main control board was also defective. I replaced two door switches and the main control. The light now comes on when you open the door theres no crackling sound and the microwave is heating properly.; used 2 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock

We serviced a

GE DISHWASHER

Model GDF610PMJ5ES

Near Eagan, MN 55122

Delton

Job Details: 08/11/2021

Control board has solid light which means no communication between UI and control board. No voltage going to UI at board. Customer approved estimate. Ordering control board and rescheduling.; ordrd 1 WD21X24901 (Control board)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT1

Near Eagan, MN 55121

Delton

Job Details: 08/11/2021

"Replaced control board, tested and dishwasher is working good as Im here."

We serviced a

GE DRYER- ELECTRIC

Model DDE7100SBLWW

Near Eden Prairie, MN 55344

Delton

Job Details: 08/11/2021

"Replaced timer and knob, tested and timer now advances and stops at end of cycle. Dryer is working good."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Eden Prairie, MN 55347

Delton

Job Details: 08/11/2021

"Replaced motor/sump assembly, tested and dishwasher is running and working good.I did find mice nest living behind dishwasher and looks like water shut off has slow leak. I showed customer."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF5

Near Minneapolis, MN 55423

Nate

Job Details: 08/11/2021

"Not dispensing water or ice. Dispenser works, but water pressure coming to fridge is really slow. Had a saddle valve. Also needs a new filter. Customer ordering a new filter and will get saddle valve replaced."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF56H9100AG/A2

Near Eden Prairie, MN 55347

Delton

Job Details: 08/11/2021

"Replaced balance sensor, tested quick cycle with load of clothes and it drained and spun out clothes. Washer working as Im here."

We serviced a

INGLIS WASHER TOP LOAD

Model ITW4300SQ0

Near Savage, MN 55378

Delton

Job Details: 08/11/2021

"Replaced listed parts, tested full cycle of towels and washer fills, agitates, drains and spins. Washer is working good."

We serviced a

LG WASHER TOP LOAD

Model WT5170HW

Near Minneapolis, MN 55423

Nate

Job Details: 08/11/2021

"Not spinning out. It wasnt level. Leveled it with the feet, ran it through a full rinse and spin with a large load of towels and it successfully went through all the way. If they have issues in the future, i would order a new PCB. The tension rods are fine. EBR67466109"

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ5WW

Near Minneapolis, MN 55412

Phillip

Job Details: 08/11/2021

The washer would not drain. I found the drain pump was locked up. I drained the water and then replaced the drain pump. I started a cycle so it would fill with water and wash. I put into a drain and spin. Its working good now. X; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AWW1

Near Minneapolis, MN 55411

Nate

Job Details: 08/11/2021

Replaced a bad heater element on the dishwasher. The control board was not the right part number. The right number is W10906414. Coming back to install the correct board. ; ordrd 1 W10906414 (Control board)

We serviced a

MAYTAG DISHWASHER

Model MDB6600AWS

Near Maple Grove, MN 55369

Phillip

Job Details: 08/11/2021

I replace the filter accumulator and the door latch assembly. I had to clean the jets on the lower spray arm so it will turn. It is working a lot better now. I advise the customer to clean it once a month.; used 1 WPW10130695 (LATCH ASSEMBLY) from stock

We serviced a

GE WASHER TOP LOAD

Model GTW485ASJ4WS

Near Maple Grove, MN 55369

Phillip

Job Details: 08/11/2021

"Last visit the drain pump had failed Today I found a broken wire going to the drain pump. I added wire to the drain pump wires. I put new terminals on the wires and secured everything with zip ties. The softener cup is broken, Im shipping the part to the customer. ; ordrd 1 WH43X24454 (Dispenser assy)"

We serviced a

GE DISHWASHER

Model GDF520PGJ2CC

Near Champlin, MN 55316

Phillip

Job Details: 08/11/2021

I replaced control board. It started right up and started running. I told the customer to let it run a light cycle.

We serviced a

SAMSUNG DRYER- GAS

Model DVG50R8500V/A3E

Near Rogers, MN 55374

Phillip

Job Details: 08/11/2021

I replaced the motor assembly. I turned the gas back on and hooked up the dryer vent. I ran the dryer on time dry and its heating.

We serviced a

KENMORE DRYER- ELECTRIC

Model 796.803119

Near Monticello, MN 55362

Phillip

Job Details: 08/11/2021

"The dryer would not heat and was making a loud noise. I found a sock in the blower wheel and the heater fuse was open. I vacuumed out the dryer, replaced the fuse and oiled the rollers. The air flow is poor and most likely caused the fuse to go bad. I advised the customer to have the dryer duct cleaned soon. I said it can pop that fuse again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"

We serviced a

GE WASHER TOP LOAD

Model GTW680BSJ4WS

Near Medina, MN 55340

Seth

Job Details: 08/11/2021

Customer complains the washer leaks. On arrival inspection I found one of the four vent holes was heavily built with scum and mold. It was Walter building up in it it was evident it had been leaking. I cleared this blockage and test it by using speed wash. I saw no leaks.

We serviced a

KENMORE DRYER- GAS

Model 11077092600

Near Maple Grove, MN 55311

Seth

Job Details: 08/11/2021

"Customer complains dryer is not drying well and it smelled of smoke. Upon arrival and inspection I found the dryer and had a fire inside. The unit needs to be replaced.; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Maple Grove, MN 55369

Seth

Job Details: 08/11/2021

Leaking. Drain pump has failed.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LGR4634EQ2

Near Plymouth, MN 55446

Seth

Job Details: 08/11/2021

"Plugged bulk head, 4mph at back of dryer. I cleaned and tested the dryer it is now working as designed. Vent still has issues wind speed indicated 50% blockage somewhere in the duct."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6JB4

Near Golden Valley, MN 55427

Seth

Job Details: 08/11/2021

"240338101 - door bin, 240337712 - dairy door, 240530811 - meat drawer, qty 2 240337103- crisper drawer, 241872509 - freezer door seal, 241872512 - refrigerator door seal, 5303918375, door shim kit.Customer has many complaints about fridge mainly broken plastic interior pieces plus its not cooling. Upon arrival and inspection I found the freezer was running in the mid 20? fresh food section was running in the 50? range. Obvious issue was found there. Please transfer or put in Autho for replacement. Among the things broken were both freezer and fridge door seals both crisper drawers the dairy door the meat drawer, And lastly the bottom door bin. I found the freezer liner was cracked as well possibly causing moisture leaks as well as heavy damage to the fridge liner where door has been scraping for a long time. We would also need a door shim kit. In my opinion this refrigerator is beyond repair please call in authorizations.; saved tckt"

We serviced a

WHIRLPOOL DRYER- GAS

Model 11097511702

Near Plymouth, MN 55447

Seth

Job Details: 08/11/2021

"Dryer not heating. Outside vent was at 13 mph inside vent was at 34 mph after cleaning. The high limit was blown as well as the coils needed replacing. I replaced the height limit the coils and tested. The dryer now cycles between 105 and 197?F. The customer will get their dryer vent fixed ASAP before using further; used 1 279816 (HI LIMIT/FUSE KIT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323LS9

Near Victoria, MN 55386

Seth

Job Details: 08/11/2021

Ice maker making noise. I replaced the ice maker and tested it is now working.; used 1 5303918344 (ICEMAKER) from stock

We serviced a

KITCHENAID MICROWAVE

Model KHMC1857WSS0

Near Saint Michael, MN 55376

Phillip

Job Details: 08/11/2021

I replaced the main control board. I tested the microwave by heating a coffee cup full of water. It heated up perfectly.

We serviced a

KENMORE DISHWASHER

Model 665.13273K116

Near Rogers, MN 55374

Phil

Job Details: 08/11/2021

The dishwasher does not seem to be filling with enough water. Ordered a new water valve. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWB00

Near Chaska, MN 55318

Phil

Job Details: 08/11/2021

The auger motor is making a lot of noise and not dispensing. Ordered a new motor. (by FW)

We serviced a

FRIGIDAIRE DRYER- GAS

Model ????

Near Golden Valley, MN 55427

Phil

Job Details: 08/11/2021

"The dryness button on the touchpad says error when they try to use it. They were trying to adjust the dryness level on timed dry and the button will not work. The button will only work on auto dry. The light bulb is also out, they are going to pick up at a store and replace it. (by FW)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Minneapolis, MN 55416

Phil

Job Details: 08/11/2021

The unit is not making any ice. This unit takes the 0965 icemaker. (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Minneapolis, MN 55417

Phil

Job Details: 08/11/2021

The dishwasher is dripping under the door. This unit takes the corner seal it and the lower door wiper. (by FW)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Minneapolis, MN 55426

Nate

Job Details: 08/11/2021

"Not progressing through wash cycle. Found a bad Diverter motor. Replaced, but the circulation motor is also not running. ."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Mound, MN 55364

Nate

Job Details: 08/11/2021

Was over frosting. I put in the fan/thermistor kit and new pan. Also put it on automatic defrost every 8 hours. Cooling. Told them to give it 24 hours until its totally cold.

We serviced a

WHIRLPOOL RANGE- GAS

Model ????

Near Waconia, MN 55387

Phil

Job Details: 08/10/2021

The metal piece in the oven is rusty. This is not covered by the warranty. (by FW)

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWWS0

Near Waconia, MN 55387

Phil

Job Details: 08/10/2021

The dishwasher is noisy. Sounds like something is in the pump. I told him the racks are not covered. Recommended he use jet-dri for the spots on dishes. (by FW)

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model CRGF342AS1

Near Becker, MN 55308

Matt

Job Details: 08/10/2021

"Customer complaint is, No heat. Inspected and tested. Found the coils have failed. Installed new coils and tested. Airflow on outside of house is 20mph. Heat is cycling great between 215F and 115F. I watched heat cycle for 25 minutes. Dryer is heating great. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

GE DRYER- GAS

Model DCVH515GF1WW

Near Osseo, MN 55311

Phil

Job Details: 08/10/2021

The dryer tumbles but does not heat. (by FW)

We serviced a

GE WASHER TOP LOAD

Model WCRE6270H1WW

Near Chanhassen, MN 55317

Phil

Job Details: 08/10/2021

The washer is not washing clothes real well and stinks. It sounds like the solenoid in the tranny is failed. Ordered new tranny. (by FW)

We serviced a

LG WASHER FRONT LOA

Model WM2140CW

Near Big Lake, MN 55309

Matt

Job Details: 08/10/2021

"Customer complaint is, NOT DRAINING. Inspected and found the drain pump has failed. Installed new pump and tested. Washer is draining great. Washer is now fixed. I think this washer is in the beginning stages of the rear bearing failing because when it agitates, there a lot of movement in the drum. When you move it by hand it seems fine, and when you put it into a spin it sounds good. Just a FYI. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

LG DRYER- GAS

Model DLGY1202V

Near Eden Prairie, MN 55347

Phil

Job Details: 08/10/2021

The dryer is not heating at all but tumbles OK. Ordering a new igniter. (by FW)

We serviced a

KENMORE WASHER TOP LOAD

Model 110.826801

Near Minneapolis, MN 55406

Phil

Job Details: 08/10/2021

The machine is leaikng water. The hose going from the pump to the rear of the machine has a hole. We need to order the hose. (by FW)

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Big Lake, MN 55309

Phil

Job Details: 08/10/2021

The icemaker is not making any ice. There was 7 cubes in the bin. He said it did work for a few days and then quit again. (by FW)

We serviced a

GE DISHWASHER

Model CDWT280V05SS

Near Minneapolis, MN 55431

Phil

Job Details: 08/10/2021

The dishwasher sounds like it is starved for water. The valve was replaced last October. I wonder if they have low pressure coming to the dishwasher or the screen in the valve may be full of debris. (by FW)

We serviced a

KENMORE WASHER TOP LOAD

Model 110.230321

Near Big Lake, MN 55309

Matt

Job Details: 08/10/2021

"Customer complaint is, AT SPIN CYCLE LEAKS WATER AND OIL AT FRONT. Inspected and tested. Found the water is coming from a hole in the drain hose and the transmission is leaking oil really bad. Transmission is failing. "

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NBEXRL00

Near Chaska, MN 55318

Seth

Job Details: 08/10/2021

Leaking supply line. Issue is not covered with the warranty.

We serviced a

DACOR COOKTOP- GAS

Model MISSING

Near Chanhassen, MN 55317

Seth

Job Details: 08/10/2021

Not lighting. I could not duplicate issues Im tested 15 times. Waited 10 minutes tried again no issues were found. Partial identification not sure if we can repair with the info we have if this re-occurs.

We serviced a

KENMORE COOKTOP- ELE

Model 790.427494

Near Apple Valley, MN 55124

Delton

Job Details: 08/10/2021

Found that several of the light indicators for burners are shorted and not turning on. Ordering parts and rescheduling.; ordrd 3 318044827 (Light ind)s

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Maple Grove, MN 55369

Phillip

Job Details: 08/10/2021

The wash motor some times turns on and other times does not when it should. If I tap the side of the motor it will come one. There was not error codes and it ran the same in the diagnostic mode.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Minnetonka, MN 55343

Phillip

Job Details: 08/10/2021

"Customer said the dishwasher does not drain well, it does not clean the soap out the dispenser cup and it will stop in a cycle. I found the filters were all plugged up, the heater clip was bent up and hitting the lower spray arm, that was keeping it from spinning. I put the dishwasher into diagnostic. There was no error codes, it ran and completed the diagnostic cycle. Its Working good today."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS1A

Near Otsego, MN 55374

Matt

Job Details: 08/10/2021

"Customer complaint is, DEAD. Inspected and found the main board has failed. Quoted customer to install new board. Customer approved repairs. Parts on order. ; ordrd 1 5304512731 (Main board) and 1 154852501 (UI board)"

We serviced a

GE DRYER- GAS

Model GTD33GASK0WW

Near Shakopee, MN 55379

Delton

Job Details: 08/10/2021

"Gas smell. Found that customer installed new gas flex line and was leaking from the connection. Added gas putty and tightened connections, Tested and no leaks. Dryer is cycling heat on of off correctly. Dryer is working good.If gas smell continues, would need to send plumber out and check the gas line to the dryer."