We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Minneapolis, MN 55406
Nate
Job Details:
08/15/2022
"Dishwasher hasnt been cleaning well. Ran it for 20 minutes on a regular cycle. It sounded good, circulates well, and drains well. Customer said it gets steamy and food particles get dried onto the plates and cups. They use cascade. Water not too hard 7/25 when I tested it. Spray holes on arms arent plugged. Filter is clean. She said when it circulates it often makes a loud hum. Sounds like shes describing a bad pump motor. ; ordrd 1 WPW10591570 (Pump motor assembly)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details:
08/15/2022
Replaced bad drain pump. Drains great now. Used A00126501.
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES1
Near Saint Paul, MN 55104
Nate
Job Details:
08/15/2022
"Icemaker not making ice anymore. Jumped T to H in the icemaker and L to V but it was dead. Replaced the icemaker, cycled it and it cycled perfectly and filled with water. Works great. Used WPW10190965 from TS. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Saint Paul, MN 55105
Nate
Job Details:
08/15/2022
"Frosting to behind the evaporator cover and warmed up. Customer turned off fridge, it defrosted and then cooled down in the fresh food section. I found it all iced up again. Replaced a bad temp sensor, and installed drain service kit. Confirmed heater comes on nice and hot in forced defrost. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Minneapolis, MN 55419
Nate
Job Details:
08/15/2022
"Not spinning when it gets to the spin portion of the cycle. I put it into test mode, and could not get the lock to lock correct. Couldnt get it to spin since it wouldnt lock. Didnt have the lid lock for the washer that we keep in truck stock, so I ran over to Dey in Eagan to purchase a couple of them. Installed W11307244. Now it runs and spins great. ; used 1 W11307244 (DOOR LATCH) from stock"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTPA1
Near Long Lake, MN 55356
Phillip
Job Details:
08/15/2022
The compactor was not working. I replaced the drive gear and motor. Got it all back in and its working.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58F9710WS/AS
Near Osseo, MN 55311
Phillip
Job Details:
08/15/2022
The customer while doing the self clean the oven shut down and the door was locked. The cooktop still worked. I pulled the range out to unplug the range. I removed the front panel and tested the hi limit fuse. The fuse tested bad. I jumped the fuse and the range started. I started a bake cycle and the fan and elements came on. I replaced the fuse with a fuse mark 150 from truck stock. The oven is heating good now. ; used 1 MICRO9 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Maple Grove, MN 55369
Phillip
Job Details:
08/15/2022
"The customer said the washer would not finish the cycle. I put the washer into diagnostics. The first fault that was stored was the motor control fault with the main board, the second was the lid lock error. In test mode the lid does not lock. It was keep trying and trying. I advised the customer the issue could only be a lid lock but it is giving a main control error so that could also be a issue. I quoted the customer for each repair scenario. The customer decline repair today.F1e2 f5e2"
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Maple Grove, MN 55369
Phillip
Job Details:
08/15/2022
The customer said after they moved the fridge it had leaked some water. It has been 3 days since it leaked last. They had it plugged in but water was not hooked up. The customer showed me some water that was leaking down the fresh food rear panel. This turned out to be a Samsung built fridge. This model needed the Samsung drain kit. I replaced the drain tubes in the back and installed the new parts to the evaporator. The metal foam protector was rusting so I applied foil tape all around it to help block the rust and keep water from leaking out the front evaporator cover. ; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Minneapolis, MN 55413
Phillip
Job Details:
08/15/2022
The customer is experiencing lid lock issues. The lid lock is intermittent. The lid lock was the most reset fault code stored. I quoted BB for the lid lock kit. I replaced the lid lock kit and did the firm ware update. All is working good now. ; used 1 WH08X32697 (LID LOCK KIT) from stock
We serviced a
LG DISHWASHER
Model LDF5545BB
Near Ramsey, MN 55303
Phillip
Job Details:
08/15/2022
"The customer reported the dishwasher would shut down and display a be fault code. The code is a letter b and the letter E. This code means that the dishwasher has to many suds inside. I verified the dishwasher is working properly. I sucked all the water out from the drain hose and cleaned up the sump area. I ran vegetable oil and vinegar through the dishwasher. I advised the customer to clean with a dishwasher cleaner and not to use cascade soap. If the problem continues it could be a sensor issue, main board issue or wash motor issue."
We serviced a
WHIRLPOOL COOKTOP- GAS
Model WCG51US0DS00
Near Otsego, MN 55330
Matt
Job Details:
08/15/2022
"Customer complaint is, BURNERS NO FLAME ON 2 OF THEM, THEY ARE WORKING INTERMIT. Inspected and tested. Found 2 of the spark electrodes were dirty and there was some food covering the front left orifice. Cleaned spark electrodes and removed food. Tested and all burners are working great. One of the knobs is broken. I ordered and shipped one directly to the customer and collected $42. on the other ticket. ; pckd up 1 WPW10646805 (Knob)"
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Otsego, MN 55301
Matt
Job Details:
08/15/2022
"Customer complaint is, FREEZER AT 14 AND FRESH FOOD IS AT 58 DEGREES. Inspected and tested. Found the evaporator defrost heater has failed. Installed new evaporator heater and tested. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10656672500
Near Eden Prairie, MN 55344
Adam
Job Details:
08/15/2022
ADAM stated that he installed the cover that was broken. tested the icemaker and it started to work right away. the water fill tube was a little frozen up so cleaned out the ice blockage and now unit is working properlly the streem was good
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Adam
Job Details:
08/15/2022
Installed 00704135 inverter board from last diagnosis now unit is working properly ran on different cycles and it worked great
We serviced a
GE COOKTOP- ELE
Model JP350WV1WW
Near Minnetonka, MN 55345
Adam
Job Details:
08/15/2022
Customers complaint is ALL BURNERS NOT WORKING- CIRCUIT BREAKER KEEPS TRIPPING. Removed cooktop from counter. Then disassembled unit. Started to isolate wires to determine why unit was shorting out. Found that two plugs from a black wire to the infinity switches were loose and shorting. Will need to rewire bad connections. Didnt have any 12 gauge wiring on truck. Will order and reschedule for Wednesday the 17th; schdld next appmnt for 8/17 WED !
We serviced a
LG WASHER FRONT LOA
Model WM3400CW
Near Minneapolis, MN 55446
Adam
Job Details:
08/15/2022
Customers complaint is unit leaking all over floor and getting E3 error code. I ran unit and found was leaking out the filter. Cleaned out filter. It was filthy. After it was cleaned I reinstalled tested unit 5 times and never leaked. Also added 4 towels and let unit run never leaked. Unit does shake. Customer has unit on anti shake pads. Tried balancing unit the best I can but being on them can only do so much customer wants the pads and wont allow me to level without the pads. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
JENN-AIR MICROWAVE
Model n/a
Near Rogers, MN 55374
Adam
Job Details:
08/15/2022
Unit wouldnt heat or the fan run. Yep unit would count down and everything else worked. Unit is a built in unit so removed from the island. Once removed disassembled unit and found the secondary switch had failed. Replaced switch and now unit is working properly. Installed switch from truck stock now unit is working properly ; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 79642192900
Near Rogers, MN 55374
Adam
Job Details:
08/15/2022
Customers complaint is GRINDING NOISE. Right when I tried to spin by hand wasnt loud but then put unit to spin cycle and it was a loud grinding noise. Disassembled the back cover and found the nut loose on the rotor. Removed the rotor to inspect and found it was stripped where it fits the the shaft. Unit would need a new rotor for sure. Part number 4413ER10038 ; saved tckt
We serviced a
GE REFRIGERATOR
Model DFE28JSKBSS
Near Roseville, MN 55113
Phillip
Job Details:
08/12/2022
The complaint was the fresh food section is not cooling. I ran diagnostics with the Newfi tool and found the fresh food evaporator fan motor was not working. I quoted for the fan and the firmware update. I replaced the fan and did the update. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near St. Cloud, MN 56301
Seth
Job Details:
08/12/2022
Flashing lid lock light. Failed actuator was replaced watched a complete wash cycle. It worked fine. Unit is loud customer is aware the gearbox is loud.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE WASHER TOP LOAD
Model n/a
Near Monticello, MN 55362
Seth
Job Details:
08/12/2022
"Loud when it spins, and now it wont agitate or spin. F-5 errors were logged and this cancels the cycle. I tries to get the mode shifter to actuate but it could not find its own position or shift. I quoted mode shifter and transmission. "
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near St. Cloud, MN 56301
Seth
Job Details:
08/12/2022
"Not draining completely it times out during spin. The pump was failing the impeller was loose and there was moderate lint buildup in the pump. I replaced the pump, calibrated, and tested the washer. It drains great. Unit is loud during spin I notified the customer of future possible failure.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSG/AA05
Near Otsego, MN 55330
Matt
Job Details:
08/12/2022
"Customer complaint is, FLEX DRAWER IS STUCK AT -1. Inspected and tested. Found the flex drawer display button is not responding. I found the rail wiring harness is severed. Needs a new harness. ; ordrd 1 DA96-00640A (Flex drawer rail harness)"
We serviced a
DCS COOKTOP- GAS
Model CT365SS
Near Excelsior, MN 55331
Adam
Job Details:
08/12/2022
Cook top had two different complaints one sometimes would continue to spark even after being ignited. And another some burners the flame was bigger on one side. So I disassembled the top and cleaned all the burner plates and igniters. burner cabs Were installed wrong and thats why the flame was out of whack. I could not get the continuous sparking. Told customer its usually the spark module because it happens on not just one burner. If it continues to happen will need to order spark module for for returning 218440 is the part number for the Spark module
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9356AAE
Near Excelsior, MN 55331
Adam
Job Details:
08/12/2022
The one leg of the right front came loose a little bit. The feet were really extended out. So cranked them down and started over releveled the washer and locked the legs. Now unit is operating correctly
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB2
Near Chaska, MN 55318
Adam
Job Details:
08/12/2022
Unit wouldnt drain. Could feel the motor trying to run but wouldnt drain. Removed motor and found I believe a seal from a water bottle cap. Removed seal reinstalled drain pump and tested for 15 min to make sure will drain properly and not leak. Unit is working properly.
We serviced a
GE WASHER FRONT LOA
Model GFWS1700H0WW
Near West Saint Paul, MN 55118
Delton
Job Details:
08/12/2022
"Custoemr says that it doesnt drain or will leak out bottom. As im here the washer top and bottom were taken apart and the drain trap was removed. The pump housing that holds it into place is cracked so pump is loose. I put drain trap back and ran test. Washer filled, agitated, drained and spun. Not %100 what cause of issue is but i can see that drain pump housing tabs that secure it are cracked so when washer is running the pump housing shakes a lot.But washer is working and completed cycle as im here so i dont think its the drain pump causing the problem, its just loose. No errors.Customer will use it as normal and call back if they have further issues or want the drain pump replaced WH23X32917 part not in stock and not able to give exact estimate."
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Chanhassen, MN 55317
Adam
Job Details:
08/12/2022
Installed dishwasher hooked up water line and drain hose. Ran unit multiple times for 30 minutes and drained. No leaks. Mounted unit back in the correct spot. Everything is working great. ; states that autho needed
We serviced a
GE REFRIGERATOR
Model PSW26RSWASS
Near Eden Prairie, MN 55347
Adam
Job Details:
08/12/2022
Went to replace flow meter and the female plug was to damaged to reuse. Will need that plug or wire harness. We need to source part and rescheduled once we find it ; states that autho needed
We serviced a
MAYTAG WASHER FRONT LOA
Model MFW9600SQ1
Near Minneapolis, MN 55437
Adam
Job Details:
08/12/2022
Unit wasnt draining properly and smells. Found that the unit was spinning find and was draining but was a little weak. Removed bottom kick plate and removed the drain filter. It was extremely plugged and had a strong Oder cleaned that out and reinstalled now. Let customer know it will still smell for a little bit. Let them know to try affresh cleaner and dont add extra detergent to try to help the smell. Everything is operating correctly mechanically.
We serviced a
LG RANGE- GAS
Model LRG3081ST
Near Little Canada, MN 55117
Phillip
Job Details:
08/12/2022
The customers complaint is the oven will not bake. I started the oven and the bake ignitor just glows but never lighted the burner tube. I quoted the BB for the ignitor. I replaced the bake ignitor. The oven is heating up good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
AMANA DRYER- GAS
Model NGD7300WW1
Near Minneapolis, MN 55414
Phillip
Job Details:
08/12/2022
"The customers complaint was the dryer would not start and heat. Upon inspection I found when I press start the dryer would basically do nothing. After troubleshooting I found that the idler pulley was off of the idler arm so the belt was not pulling up on the pulley to engage the belt switch. I quoted for an idler pulley and replaced the idler pulley. ; used 1 279640 (ROLLER) from stock, states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF1B
Near Elk River, MN 55330
Matt
Job Details:
08/12/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain hose was plugged at the garbage disposal. Cleaned out drain hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Minneapolis, MN 55411
Phillip
Job Details:
08/12/2022
The tenants complaint was neither section is cooling properly. Temps in both sections are above the settings. The freezer is cooling in the 30? range. I removed the evaporator cover and found the evaporator has partial frost on the right top corner where the refrigerant comes into the evaporator.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDC400VW0
Near Minneapolis, MN 55408
Phillip
Job Details:
08/12/2022
The customer complaint was the dryer would not heat and stays on for a long time. I started the dryer on a time dry. The ignitor glows but then goes out. I replaced the coils but it did the same thing. After testing a couple things I found the gas was turned off to the dryer. I uninstalled the coils I had replaced. The dryer is heating good now.
We serviced a
SAMSUNG RANGE- GAS
Model NX58F5700WS
Near Minneapolis, MN 55407
Phillip
Job Details:
08/12/2022
The customer said the oven would not heat. I started the oven and found the bake ignitor started to glow but just a little and took a long time but never ignited gas. The bake ignitor is bad. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DRYER- ELECTRIC
Model DBVH512GF0WW
Near Minneapolis, MN 55416
Phillip
Job Details:
08/12/2022
The customer complained the dryer duct was disconnected behind the wall panel. With the customers permission we pulled the wall panel back until it cracked so I could gain access to the dryer duct. I found where it was disconnected and I hooked it back up and tape the joint with foil tape. The dryers airflow is very poor. The dryer vents out under the deck. The customer crawled under the deck and was able to pull some lint out of the duct. Advise the customer to call a dryer vent cleaning company that will go underneath there and clean it properly with tools. I looked at the washer and found that is leaking water from underneath and the wash basket is flopping up and down so the tub bearings are bad.
We serviced a
DANBY REFRIGERATOR
Model DBC056D4BSSPR
Near Edina, MN 55436
Phillip
Job Details:
08/12/2022
"The customer said the fridge would over cool then display LO and beep. I called the Danby tech line. He said to replace the main rear control and temp sensor. He was a little hard to understand but these are what for part numbers he provided. Please build a quote and contact the customer to reschedule. May want to verify the part numbers. Rear main control Dg3-310Temp sensor Dg8-8; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG MICROWAVE
Model MMV5207AAW
Near Plymouth, MN 55447
Phillip
Job Details:
08/12/2022
"The microwave was very loud and the cooktop light is out. I found the cooktop bulb is burnt out. The customer will replace it. I tested the magnetron and it was good. I tested the diode and the diode tested bad. I quoted the customer for a diode and capacitor. I replaced the diode and capacitor. The microwave is heating good now. ; used 1 DIODE (), and 1 MICRO5 (1.05MF CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Oak Grove, MN 55303
Matt
Job Details:
08/12/2022
"Customer complaint is, FRESH FOOD IS 50 DEGREES. FREEZER IS FROZEN. Inspected and tested. Found the FF compartment temperature was 51F and freezer was only 15F. I removed the evaporator cover and there was very little frost on evaporator. I defrosted evaporator completely and after 20 minutes there was only frost on about 30-40 percent. Also the evaporator fan is not working. "
We serviced a
KITCHENAID DISHWASHER
Model KUDI02FRSS0
Near Andover, MN 55304
Matt
Job Details:
08/12/2022
"Customer complaint is, NOT CLEANING DISHES, CANCEL BUTTON IS BLINKING. Inspected and tested. Found the circulation pump was trying to turn but was just humming. I disassembled sump and found lots of glass in the chopper blade. I couldnt get the circulation pump to turn by hand. Also the right door link is broken. "
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Coon Rapids, MN 55433
Matt
Job Details:
08/12/2022
"Customer complaint is, FF NO COOL. Customer said the ice maker stopped working a little before they noticed it wasnt cooling. Inspected and tested. Refrigerator was unplugged and defrosted when I got here. I removed the FF evaporator cover and both sensors, defrost heater and fan all tested good. Both sensors tested good from the board as well. There was some water on the floor of the FF compartment. I think the drain was frozen. Quoted customer $329. to install new drain kit. Customer approved repairs. Installed new drain kit and tested. Customer did not want to install the ice maker kit because of cost. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV56H9100GG/A2
Near Minneapolis, MN 55443
Matt
Job Details:
08/12/2022
"Customer complaint is, RUNS ALL THE TIME UNLESS THEY OPEN THE DOOR OR UNPLG IT. Inspected and tested. Found the motor relay on the board has failed. Installed new main board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Saint Paul, MN 55119
Delton
Job Details:
08/12/2022
"Found that there was debris stuck in the drain pump. Also customer poured baking soda into dishwasher in attempt to clean out clog and then clogged drain line. Cleaned out debris and clog, tested and dishwasher is running and draining. Dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Burnsville, MN 55337
Delton
Job Details:
08/12/2022
Replaced listed parts and did the kit fix. tested and ice maker cycles and fills. Ice maker is working good.
We serviced a
GE REFRIGERATOR
Model GSS25GSHGCSS
Near Burnsville, MN 55337
Delton
Job Details:
08/12/2022
Checked all water functions of the refrigerator and found no leaks. I checked underneath sink and found that leaking is from the plumbing. Needs to be transferred to plumber.Refrigerator itself is working good.; saved tckt
We serviced a
LG WASHER FRONT LOA
Model WM0532HW
Near Farmington, MN 55024
Delton
Job Details:
08/12/2022
"Found that the hull sensor is bad. Replaced hull sensor, tested and tub now spins and all functions are working good.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.940525
Near Rosemount, MN 55068
Delton
Job Details:
08/12/2022
"Replaced control board, tested and dryer starts and is heating and working good."
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Annandale, MN 55302
Seth
Job Details:
08/11/2022
Leaking lower spray arm fell apart. Part on order; ordrd 1 WD22X27724 (Lower spray arm)
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTPA1
Near Long Lake, MN 55356
Phillip
Job Details:
08/11/2022
The compactor was making noise like it was compacting and the drawer was not opening. I pulled the compactor out and tipped on the side. I removed the bottom plate and found the main drive gear is broken. Im ordering the drive gear and the motor to have in case. It was smoking a little. ; ordrd 1 882699 (Drive gear) and 1 9870343 (Drive motor)
We serviced a
KENMORE DRYER- ELECTRIC
Model 11097872602
Near Minneapolis, MN 55426
Adam
Job Details:
08/11/2022
"Unit control board started on fire. See photos. Relay on board burned up but was to far gone to repair. Unit will need new control board looks like board is on back order. Quoted customer blue book if we could find it W10116662 is the board. The wiring looks useable. ; snapped 3 QuickPics, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Osseo, MN 55369
Matt
Job Details:
08/11/2022
"Customer complaint is, NOT DRAINING, HAS NOT BEEN WASHING PROPERLY. Inspected and tested. Found a piece of glass in the drain pump and plastic around the drain pump impeller. Removed plastic and glass. Tested dishwasher and its got good water pressure and is draining great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FASG7073LW0
Near Minneapolis, MN 55443
Matt
Job Details:
08/11/2022
"Customer complaint is, E66 ERROR CODE. Inspected and tested. Found the thermal limiter fuse was blown. Installed new thermal limiter fuse and vacuumed out inside of dryer. Tested dryer and it got up to 245F quickly so I shut it off. Checked the vent on outside of house and found the screen was plugged solid. Cleaned out vent screen and tested. Dryer is now cycling between 225F and 110F. Dryer is now fixed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 137539200 (THERMAL FUSE) from stock"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIED50LIW0
Near Minnetonka, MN 55345
Adam
Job Details:
08/11/2022
Unit was giving error code. Disassembled unit and found the thermistor was bad. Replaced thermistor and cleaned and oiled unit. Reassembled unit and now unit is working great. Customer just got the vents cleaned and I let her know thats the number one reason for these going out. She was super happy with service and being able to getting running today. ; used 1 134711401 (Thermal limiter) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.247323
Near Minneapolis, MN 55429
Matt
Job Details:
08/11/2022
"Customer complaint is, STOPPED POWER- OUTLET WORKS & DRYER ON SAME OUTLET IS WORKING- WHEN FILL WONT AGITATE OR DRAIN. Inspected and tested. Found the lid switch has failed. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"
We serviced a
GE REFRIGERATOR/CLE
Model PVD288YNBFS
Near Maple Lake, MN 55358
Seth
Job Details:
08/11/2022
Not making ice. F-603 error was found and the icemaker would not advance rake would not advance. Please order WR30X38005 and reschedule with the customer.; saved tckt
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSL9244EQ0
Near Maple Grove, MN 55311
Phillip
Job Details:
08/11/2022
The customer complaint was of mold smell and not washing well. I found when I spun the agitator that the agitator would just spin and not ratchet. The agitator dogs are worn down. I replaced the agitator dogs and cleaned the top of the drum. It really was not that dirty. I ran some cleaner through the washer. I advised the customer on some washer cleaning methods. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details:
08/11/2022
Complaint was all lights just stay on and are dim. I replaced the freezer light first. The freezer light came on and the upper fresh food lights. The deli lights and the side wall lights were still dim. I then replaced each light one at a time until I found the one bad in the deli drawer. I replaced the freezer light and the left deli drawer light. Quoted BB.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS308SSS00
Near Osseo, MN 55311
Phillip
Job Details:
08/11/2022
"The customer advised the oven would start to heat and then stall out at 200 and the oven light would not shut off. Today I replaced the door latch, inner glass door and trim. The oven is working as it should."
We serviced a
SAMSUNG DRYER- GAS
Model DV52J8700GP/A2
Near Saint Paul, MN 55105
Nate
Job Details:
08/11/2022
"Smells natural gas when running. Checked the gas line connector in back and it smells strong like gas. Turned off gas, disconnected, found just a little plumbers tape. I put plumbers putty on it, and now when testing with blue liquid no bubbles like I got before. Also Checked air flow. 23-24 mph behind dryer, 11 outside. Recommended getting vent cleaned. Tried twice to run payment but it just times out. Isnt working. Customer will call to pay."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF7
Near Otsego, MN 55374
Phillip
Job Details:
08/11/2022
The customer complaint was it was not making ice. I ran the icemaker fill test and found that it was not filling with water. After troubleshooting and verifying the icemaker functions I found the water fill tube was frozen. There is ice building up around the rear of the air duct housing. I quoted the customer BB for the air handler kit and installed the kit. I ran the icemaker test and its working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1826LM8
Near Rogers, MN 55374
Phillip
Job Details:
08/11/2022
The customer said their was still some dripping from the back of the control housing. Water must be leaking past the seals when it defrost. I was sent info on this model regarding a issue with water leaking into the fresh food. With the seals I have on my truck I did sealed around the air diffuser and replaced the drain ferrule per the tech bulletin. All the seals around the doors look good. It does not appear that water is leaking down from the ice maker fill tube. I sealed the tube on my first visit. I raised the front legs so the doors shut faster and tighter. Not sure what else can be done.
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB02
Near Saint Paul, MN 55105
Nate
Job Details:
08/11/2022
"Room temp in fresh food. 35 in freezer. The evaporator has zero frost on it, compressor running and running loud. Has a sealed system issue."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW
Near Lakeville, MN 55044
Delton
Job Details:
08/11/2022
"Found that drain pump is not running, found that control board is bad. It wont always turn on or will turn on then shut off. I did manage to get it into serve mode but not activating any test. Control board is bad. Customer approved estimate. Ordering part and rescheduling.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 W10520038 (Control board)"
We serviced a
BOSCH DISHWASHER
Model SHP88PW55N/01
Near Osseo, MN 55311
Matt
Job Details:
08/11/2022
"Customer complaint is, NOT DRAINING, WATER TAP E25 CODE. Inspected and tested. Found the drain pump cover was loose. Cleaned out sump and reattached cover. Tested and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA03
Near Saint Michael, MN 55376
Matt
Job Details:
08/11/2022
"Customer complaint is, DRAIN PUMP CONTIOUSLY RUNNING, OC ERROR CODE. There was water in the dishwasher and it wasnt draining, but was trying to. Customer said that the error went away and it started working. I filled and drained the dishwasher 3 different times and it was working perfectly. Im guessing the drain pump is failing intermittently, but not sure because its working great while testing. I quoted customer $453. to install new drain pump if it does this again. Part number DD31-00005A. Customer is going to use it and see what happens. Also all the spray arms are plugged. I showed this to the customer and hes going to replace them."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Apple Valley, MN 55124
Delton
Job Details:
08/11/2022
"Evaporator fan motor is bad, not running. Ordering part and rescheduling.; ordrd 1 WPW10189703 (Evaporator fan odor)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB950YW0
Near Inver Grove Heights, MN 55076
Delton
Job Details:
08/11/2022
"Found that idler wheel broke off but must of been running that way without wheel and belt on was shaft causing motor to over work and get weak and now it wont turn. Needs motor, belt, idler, belt switch. "
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Chanhassen, MN 55317
Adam
Job Details:
08/11/2022
Motor would randomly stop and not finish cycle. Found out when I was there I couldnt get the motor to even turn on. Was getting right voltage to the motor just the motor had fail. Let customer know its common on these models for this issue. Installed W10605057 sump assembly and tested for leaks 15 minutes for leaks. Unit is working properly now
We serviced a
GE REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details:
08/11/2022
Unit not cooling. Unit wasnt cooling found the compressor not running and everything else running tested the compressor windings all were at 7.6 or .1 off which means the compressor is reading correctly. Was getting the correct voltage to the inverter also. Unit needs a new inverter board. Replaced board now unit is working properly used WR49X10283 from truck stock; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
GE DRYER- ELECTRIC
Model GFDN110ED2WW
Near Rogers, MN 55374
Adam
Job Details:
08/11/2022
Customers complaint is not drying. Customer didnt think unit was getting hot enough. Temps were good was getting around 165 from the lint screen. Unit was heating fine on all cycles. Let tenant to try it time dry and see if dries fine. Then do sensor dry and time it to see if it stops prematurely. Everything was testing fine for me at this time
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER4634JQ1
Near Eden Prairie, MN 55346
Adam
Job Details:
08/11/2022
Unit would squeak once in awhile. Disassembled unit and found the idler was bad on this unit. Quoted customer for the repair kit4392065. Which has the idler belt and rollers. Installed kit cleaned up unit and reassembled. Unit is operating correctly now. Used 4392065 rebuild kit from truck stock; used 1 4392065 (REBUILD KIT) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2813241
Near Zimmerman, MN 55398
Phillip
Job Details:
08/11/2022
The customer complaint has the washer is not washing properly and when youre agitate was making a loud noise. I put it into agitate and found the wash plate is stripped out and not spinning. The wash plate needs to be replaced. The customer said they can install the wash played themselves. Can someone please ship the customer a wash plate. I added the part number and collected for the part tax and shipping.F7-e9 f0e3 ; used 1 W10752285 (Wash plate) from stock
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4475TQ1
Near Eden Prairie, MN 55346
Adam
Job Details:
08/11/2022
Unit is drying well is getting heat though. Unit is in a town home. They are getting the vents cleaned on the 19th. When running with the vent hooked up unit was getting extremely hot over 220 degrees on electric dryer. When unhooked we are getting a high of 170 and keeping a good average temp. Cleaned up the blower wheel and what ever I could then reassembled. Unit is not heating properly due to poor venting. Removed out side vent cap/guard and was a bunch of lint covering the screen removed that also and now unit is working properly
We serviced a
KENMORE DISHWASHER
Model 665.13473N411
Near Zimmerman, MN 55398
Phillip
Job Details:
08/11/2022
"The complaint is the dishwasher will not wash. I ran the dishwasher, it filled but not wash. I found the motor was bad. I quoted BB. I replaced the wash motor. Tested good. I did run diagnostics. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH8700AWW
Near Eagan, MN 55122
Delton
Job Details:
08/11/2022
"Replaced drain pump, tested and washer now drains and all other functions are working good."
We serviced a
LG DRYER- ELECTRIC
Model DLG2251W
Near Minnetonka, MN 55345
Phillip
Job Details:
08/10/2022
"Customers concerned that when they run the dryer they get a kerosene type smell. The customer did inform me that they did some staining a few days ago and the smell seem to start around the same time they did the staining in the garage. I check the airflow on the dryer and the airflow outside is in the 20 mile an hour range. I ran the dryer on high heat, the dryer cut up to about 190?. I removed the lint screen and found it restricted with soap and fabric softener buildup. I clean the screen really good and put it back in the dryer. I ran a dryer for 25 minutes on high heat and the smell is a lot better now. I advise the customer to clean the lint screen often and kerosene smell after staining or using oil base paint can happen."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near Plymouth, MN 55447
Phillip
Job Details:
08/10/2022
Customer complaint is the fresh food is not cooling and the lower section of the freezer is cooling only. I found the evaporator is frosting up evenly but the evaporator fan motor is not running to move the air. I tested for voltage at the fan and I did get 120 volts. The evaporator fan motor is bad. I replaced the fan and now its working good. ; pckd up 1 242077705 (Fan motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS-3
Near Apple Valley, MN 55124
Nate
Job Details:
08/10/2022
"It continually runs. E1F4 error. Tested the relay and it tests as closed. Soldered a new relay on there but it wasnt a perfect match, the little terminals didnt quite fit right, so now the microwave doesnt continually run but it will only run for 3 seconds then stops. Had to order a new main PCB from Marcone. W11129648. Coming back next week to install. ; ordrd 1 W11129648 (Main pcb)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS4A
Near Minneapolis, MN 55420
Nate
Job Details:
08/10/2022
"Replaced bad damper assembly. Put into test mode, test 5 and it opens and closes. Works great now. Used 242303001."
We serviced a
GE REFRIGERATOR
Model GTE18CCHGRSA
Near Eden Prairie, MN 55347
Adam
Job Details:
08/10/2022
Unit would randomly freeze up on customer and get a big ice damn. Some other company replaced the bimetal. Which didnt fix the problem. It returns after a few months. I recommend us putting our defrost timer in because thats what controls how long it runs. Installed UET120; used 1 UET120 (UNIV DEFROST TIMER) from stock
We serviced a
GE WASHER FRONT LOA
Model GFW850SPNIRS
Near Annandale, MN 55302
Seth
Job Details:
08/10/2022
"Leaks, I was able to see evidence of the leak although I never was able to re-create while I was on site. I checked the errors and called GE to see if there were any known issues with leaking from the soap tray. The only thing GE noted was if the machine is not level it can cause leaking from the soap tray. This is a stacked unit and the customer ahead and stacked it and moved it out of its standard place. Its possible that it does tip forward with the weight of the dryer on top of it and its final resting point. I adjusted the feet and advised customer to double check level once its in place at loaded. No issues were found was not able to re-create issue."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Minneapolis, MN 55423
Nate
Job Details:
08/10/2022
Not cooling in fresh food. Found the evaporator totally encased in ice. Heater and bi metal are good. Control board isnt sending voltage to it. Continuity of brown and light blue wires coming to heater from main PCB.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Eden Prairie, MN 55347
Adam
Job Details:
08/10/2022
Unit one complete cycles. Now unit wont wash at all. Found that the motor was getting power but not operating. Replaced motor with truck stock. Tested unit multiple times for leaks. Now unit is operating correctly without any problems. Used w11084656 motor from truck stock; used 1 w11084656 (MOTOR) from stock
We serviced a
GE DISHWASHER
Model GDT655SMJ4ES
Near Maple Grove, MN 55311
Matt
Job Details:
08/10/2022
"Customer complaint is, NO POWER, WILL NOT TURN ON. Inspected and tested. Control panel is unresponsive. The light is on solid on the main board. Also the heating element bushings are gone and the circulation pump is all corroded around the clamp like its been leaking. At a minimum we would need to replace the heating element and display board, and maybe the circulation pump. Its $520. to install new heating element and display board."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FPGF3081KFK
Near Corcoran, MN 55340
Matt
Job Details:
08/10/2022
"Customer complaint is, OVEN NOT HEATING PROPERLY. Inspected and tested. Found the bake ignitor is failing. Quoted customer $288. to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.775226
Near Minnetonka, MN 55345
Phillip
Job Details:
08/10/2022
"The customer complaint was the dryer was making a loud noise. I removed the drum and found the rear rollers were bad and were rattling on the shafts. I used the dryer rebuild kit and replaced the rear rollers, idler and belt. I cleaned the lint duct. The dryer is working good and sounds good. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10657072601
Near Eden Prairie, MN 55347
Adam
Job Details:
08/10/2022
Customer wanted the water line from the filter to the steel line replaced. The line he had wouldnt work. Let customer know I could replace with stuff I have customer want to know that this will never happen. Said I cant guarantee that it will never leak ever. We could order the part itself but its back ordered as of now. Part number W11496481. Customer rather have use that part if possible ;
We serviced a
DANBY RANGE- ELECTRIC
Model DER2028SS
Near Minneapolis, MN 55417
Nate
Job Details:
08/10/2022
"Oven shutting off, not keeping temp. Replaced bad thermostat. WS01F02682. Ran for 25 minutes. Runs great now. Oven didnt shut off."
We serviced a
MAYTAG DRYER- ELECTRIC
Model n/a
Near Monticello, MN 55362
Seth
Job Details:
08/10/2022
"Noisy when it tumbles. Failed idler and worn rollers. I replaced them, cleaned and tested the dryer. It is now working as designed.; used 1 WPW10314173 (ROLLER - USE349241T), and 1 4392067 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM0
Near Eden Prairie, MN 55347
Adam
Job Details:
08/10/2022
Unit isnt hooked up. Customer had floors redone. Where do I start. The unit was super hard to remove out of the spot because the top of the dishwasher was rubbing on the granite. Secondly plumper was out said he couldnt fix it because the valve was broken. Which is true. Replaced valve. For some reason the water line was gone. So replaced the water line and used an adapter to fit the 1/2 inch water line. Turned water on to test for leaks. No leaks. Used w11176711 and dishwasher hoses; snapped 4 QuickPics
We serviced a
MAYTAG WASHER FRONT LOA
Model NFW7300WW00
Near Waconia, MN 55387
Adam
Job Details:
08/10/2022
Unit was leaking from the front. The door boot had multiple holes and needed to be replaced. Boot was preordered. Installed boot WPW10381562. Tested multiple times to make sure no leaks. Everything is running correctly. ;
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ9WW
Near Excelsior, MN 55331
Adam
Job Details:
08/10/2022
Unit wasnt draining properly and leaving clothing wet. Found that when trying to spin it never really spins the tub the motor is running. Disassembled unit and found the belt had slipped off and now is damaged. This unit is very common for this problem. Installed new belt and cleaned pulleys. Used WH01X24180 ; used 1 WH01X24180 (Belt) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details:
08/10/2022
"Came to install new drain pump, realized that the dishwasher was attached via brackets and gorilla glue to the granite countertop. Gently tried to remove it from being attached, but its really stuck and I could hear a quiet sound that made me stop immediately. I called the land lord and explained situation. Told them I cant pull it out, no trip charge to come back after they have someone detach it. Coming back Monday to install. ; schdld next appmnt for 8/15 MON !"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV330AGW/XAA
Near Saint Paul, MN 55109
Nate
Job Details:
08/10/2022
"Dryer not running. Took it apart. The internal vent was not connected, lots of condensation in the dryer, and the motor was totally seized up. "
We serviced a
LG WASHER FRONT LOA
Model WM2250CW
Near Minnetonka, MN 55345
Phillip
Job Details:
08/10/2022
The customer is concerned about the sludge and gunk buildup that comes out in the washer every few weeks. I realize the customer its just soap and gunk buildup. I cleaned around the gasket clean the gasket drain. I ran bleach through the washer and then vegetable oil to cut the suds. I left it on a tub clean cycle and advise the customer to cut back on soap usage.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17B3JW6
Near Minneapolis, MN 55413
Phillip
Job Details:
08/10/2022
The complaint is the freezer is not holding temp and has been getting worse for about a month. I had the customer remove the food from the freezer. I removed the evaporator cover and found frost building up mostly on the right side of the evaporator. The left side of the evaporator was slightly cold and my wet finger would not stick to the coil. This is a static cools condenser model. I pulled the fridge out to feel the temperature of the condenser soils. The coils are room temp. The refrigerator is loosing coolant and it will until its empty then it will not cool anymore. I called the owner and advised her it would be better to replace the refrigerator. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Minneapolis, MN 55418
Phillip
Job Details:
08/10/2022
The complaint was the dishwasher was leaking. I found the seal was leaking and the diverter was not finding home position. I replaced the diverter and diverter seal today. I ran it and the diverter is working properly and its not leaking.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Fridley, MN 55432
Phillip
Job Details:
08/10/2022
The complaint is the dishwasher was completely dead. I tested for power at the main board and I got nothing. I removed the lower kick plate and wire cover. I found the wire nut for the black wires was starting to melt. I cut the wires back and replaced the wire nut.