Service History 235 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model GSS22SGRE

Near Minneapolis, MN 55428

Phillip

Job Details: 08/10/2022

"I found the top half of the evaporator was not defrosting. I put into a defrost and the heater came on. I replaced the defrost thermostat and defrost sensor. ; used 1 WR55X10025 (THERMISTOR), and 1 WR50X60 (DEFROST BIMETAL) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4950XW3

Near Zimmerman, MN 55398

Phillip

Job Details: 08/10/2022

The customer said the washer has been working on and off intermittently. Today she tried it and it worked. I checked for faults and the shifter fault came up as most recent. I cleared the fairs. I quoted for the repair. I replaced the shifter. When I removed the shifter had found a mouse had made a nest inside the gear case housing. I vacuumed out all that I could. I still replaced the shifter. I ran a calibration and auto test cycle. I checked for faults again and their are none.

We serviced a

KENMORE REFRIGERATOR

Model 795.72053.118

Near Ham Lake, MN 55304

Matt

Job Details: 08/10/2022

"Customer complaint is, FF SECTION NOT COOLING PROPERLY. Error code Er rF. Inspected and tested. FF compartment was at 59F and freezer was 5F. FF fan was not working when I got here. I put it into test mode and it came on. After removing it from test mode it doesnt come on. Installed new evaporator panel and tested. Fan is working great. Refrigerator is now fixed."

We serviced a

KENMORE WASHER FRONT LOA

Model 79641379211

Near Excelsior, MN 55331

Adam

Job Details: 08/10/2022

Renter was saying there was smoke from the washer. Ran unit for 30 min and then spun on high spin never got unit to smoke disassembled and not one bit of smoke odor at all. Checked all connections looked good. Also ran dryer just in case and that was good. Let home owner know.

We serviced a

LG DRYER- GAS

Model DLG5932S

Near Elk River, MN 55330

Matt

Job Details: 08/10/2022

"Customer complaint is, NO HEAT. Customer said they had the vent cleaned after I was here last. Inspected and tested. Found the thermal fuse was blown again. Outside airflow is only 14mph. Installed new thermal fuse and tested. On high heat the heat is cycling between 225F and 95F with vent connected and with vent disconnected its cycling between 200F and 100F. Airflow on back of dryer is 29mph. Its probably blowing the fuse because of bad airflow on outside of house, but if the vent has been cleaned theres nothing else we can do. I recommended customer not use high heat. ; used 1 6931EL3003D (THERMAL FUSE) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JBP66C0K1CC

Near Saint Michael, MN 55376

Matt

Job Details: 08/10/2022

"Customer complaint is, OVEN NOT HEATING. Inspected and tested. Found the bake element is burnt out. Installed new bake element and tested. Oven is heating great. Oven is now fixed. Customer payed $200. cash."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE515S0EW0

Near Burnsville, MN 55337

Delton

Job Details: 08/10/2022

Appears that breaker didnt fully reset and range was missing half power. I reset breaker and now there is 220v to range. Tested all functions and rang cooktop and oven are heating and working good.

We serviced a

GE REFRIGERATOR

Model PFCS1PJXCSS

Near Burnsville, MN 55337

Delton

Job Details: 08/10/2022

Found that compressor is not running and refrigerator/freezer is at room temperature. Also the water line refrigerator was barely trickle. I shut off water valve and turned it back on and must of been full of gunk because now water dispenses. Found that compressor inverter board is bad. Replaced inverter board and compressor turns on and is running. Refrigerator is starting to cool. Refrigerator is working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

WHIRLPOOL DRYER- GAS

Model LFI5701W0

Near Minneapolis, MN 55437

Delton

Job Details: 08/10/2022

"Found that the belt was partially off the idler pulley causing grinding noise. Idler wheel looked ok, but i replaced it anyways. Tested and dryer is running quiet and working good inform owner if the repair.; used 1 WP691366 (IDLER PULLEY) from stock, states that autho needed"

We serviced a

GE DRYER- ELECTRIC

Model DRSR483GG1WW

Near Minneapolis, MN 55423

Delton

Job Details: 08/10/2022

"Wont stay running. Found that belt switch was bad, also the glides were worn out. CUstomer approved estimate. After Replaceding parts, tested and found that vents were clogged with lint. Customer approved estimate to have that cleaned as well. Cleaned out dryer vent, tested and dryer is running, heating and working good.; used 1 W10820036 (DOOR SWITCH), and 1 WE1M1067 (GREEN GLIDE) from stock"

We serviced a

KENMORE WASHER FRONT LOA

Model 11042822203

Near Minneapolis, MN 55417

Delton

Job Details: 08/10/2022

"Found that the inner door boot ring had fallen off so water would leak a lot. Im assuming that a large unbalanced load must of popped off the clamp. I put clamp back on, Tested with load and it completed and no leaks. Washer is working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG/AA

Near Monticello, MN 55362

Seth

Job Details: 08/10/2022

Customer complains that the bottom rack doesnt pull out easily because theres some metal in the way that is there because of broken welds. Upon arrival and inspection I found the bracket that holds the door seal in place has three broken welds and has pulled loose it is blocking the lower rack. To repair we would need a whole new tub assembly and they are no longer made. Please call in for replacement. DD82-01759A - part needed but its nla. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model NOTAVAILABLE

Near St. Cloud, MN 56301

Seth

Job Details: 08/10/2022

"Customer complete step dishwasher does not drain. Upon arrival and inspection I found it did not drain well. I pulled apart the hose and found it ran through the floor but there was a restriction where there was a buildup of corn and food and then a chip from a dish. I remove this and installed the correct drain hose through the back of the cabinets where it already had a place for it to run. Its not raining great note the electrical was open we couldnt find the breaker and depending on if it was touched her jarred it sometimes would lose power. Ill let them know that they will need to work with someone who can find the source of power and then just re-wire those quick.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 8269144A (DRAIN HOSE EXTENSION) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI32AR65JS2

Near Otsego, MN 55374

Adam

Job Details: 08/09/2022

Was leaking water from the bottom of fridge. Found a puddle around the defrost drain. Unit is a built in unit and cant get to the drain hose. Used steamer to clean line out and now unit is draining. Didnt charge any labor because took me a short time to do

We serviced a

GE DISHWASHER

Model PDWF280P00SSNO

Near Rogers, MN 55374

Phillip

Job Details: 08/09/2022

The customer said after he replaced the door gasket because it was leaking now it wont fill with water. I found the float switch assembly was loose so it was falling down and the switch was closing. I tightened the float and it started to fill. When it runs it sounds like the door is open. After inspecting the new gasket it looked like it was instated backwards. I switched the gasket around and it sounded better. Their were some crease in the gasket which could cause it to leak. I advised the customer if it leaks the gasket may need to be heated and stretched so the creases flatten out.

We serviced a

SAMSUNG DRYER- GAS

Model DV328AGW/XAA

Near Rogers, MN 55374

Phillip

Job Details: 08/09/2022

"The customer said it would not tumble. I removed the front and found the idler pulley was bad and it was stopping the belt from spinning. I jumped the motor switch but the motor was still not coming on. I tested the blower fuse and it was bad. I quoted for a idler and blower fuse. I replaced both parts and tested. The dryer is working good now. V bb d d; used 1 WP35001087 (THERMAL FUSE), and 1 DE634A (PULLEY) from stock"

We serviced a

LG REFRIGERATOR

Model LFX25978ST/01

Near Buffalo, MN 55313

Seth

Job Details: 08/09/2022

Call leaks water and Mullian and is broken. I replaced a broken waterline and installed the Mullian and mended the water line now it is fixed no longer leaking

We serviced a

KENMORE DRYER- ELECTRIC

Model 417.940525

Near Rosemount, MN 55068

Delton

Job Details: 08/09/2022

Customer said there was a spark when pushing start and then didnt respond. As im here i see that control board has shorted and has black mark. Dryer is running as im here and is working but I am ordering control board and rescheduling since there is a spark on the board.; ordrd 1 137008010nh (Control board)

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYB00

Near Minneapolis, MN 55417

Nate

Job Details: 08/09/2022

Freezer is 35 degrees and fresh food is getting warm. Got to the evaporator and it only has frost on the inlet. No frost on 95% of evaporator. Customer will buy a new unit.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW2

Near Lakeville, MN 55044

Delton

Job Details: 08/09/2022

"Motor was locked up and wouldnt spin outer tub. Found that the wash pan that washer sits in had ridges that sits high in the pan so when washer fills up it hangs low to the point that it was rubbing against the rotor and then locked up rotor so it couldnt spin. I pulled off bottom wash pan and raised up feet so that it wont hit rotor. Tested and washer fills, agates, drains and spins. I informed customer about wash pan that they will have to get new one since rotor rubbed hole into it. But after raising legs washer is working good.Office: call customer and collect labor charge."

We serviced a

GE REFRIGERATOR

Model GSE22ESHCSS

Near Minneapolis, MN 55431

Delton

Job Details: 08/09/2022

"Found that the water filter was not all the way in so thats why it was not dispensing water or filling ice maker. Put in filter, tested and water now dispenses and ice maker cycles and fills. One problem I found is that water line running to refrigerator is hooked up to hot water so it comes out hot. I informed customer. Refrigerator itself is now dispensing and working good."

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Minneapolis, MN 55437

Delton

Job Details: 08/09/2022

Leaking from motor seal. Would need to replaced motor kit. Total estimate is $414.07-$119.00 remaining balance of $295.07. Customer has to submit to their claim and call us back if they want to proceed.

We serviced a

HOTPOINT REFRIGERATOR

Model HSM25GFTSA

Near Mound, MN 55364

Adam

Job Details: 08/09/2022

Unit was leaking water from freezer. Found that the freezer defrost drain was clogged in the back. Removed the long tube cleaned it out reinstalled and steamed out the ice damn now unit is back normal operation ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE REFRIGERATOR

Model PGSS5RKZHSS

Near Chanhassen, MN 55317

Adam

Job Details: 08/09/2022

Unit getting warmer temps. There is no frost pattern left. Compressor is running. Its getting right voltage to the inverter and all fans are operating correctly. Unit has a sealed system issue and will need to be repaired or replaced.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Chanhassen, MN 55317

Adam

Job Details: 08/09/2022

Unit wouldnt drain. Found that the drain pump was lightly humming but not pumping. Vacuumed out the water and checked the drain pump it was damaged. Replaced drain pump with correct pump that we keep as truck stock. Now unit is drain properly with no leaks. Used WPW10348269 from truck stock; used 1 WPW10348269 (DRAIN PUMP) from stock

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/28

Near Chanhassen, MN 55317

Adam

Job Details: 08/09/2022

Unit needs to be installed customer has a 1/2inch copper line ran though the dishwasher. We will remove and replace with our 3/8 stainless line and need a adapter. Ordered adapter for 3/8 to 1/2 shut off. And rescheduled customer ; schdld next appmnt for 8/12 FRI !

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN432SP111TW01

Near Eden Prairie, MN 55347

Delton

Job Details: 08/09/2022

"Customer said there is a small squeak when agitating. I tested and heard small squeak. I think the agitator bolt rubber cover that was rubbing against the agitator bottom. I pushed it in, tested and noise stopped. Appears that took care of issue. All other functions of washer is working good.No extra charge "

We serviced a

LG DRYER- GAS

Model DLGX7701WEB

Near Eden Prairie, MN 55347

Adam

Job Details: 08/09/2022

Unit wouldnt tumble. Found once disassembled all the thermostat and thermistors tested good. Then noticed the wire burnt from the centrifugal switch to the motor plug. Replaced wiring and reassembled tested unit and now working properly. No parts charged just labor

We serviced a

KENMORE DRYER- GAS

Model 110.739521

Near Eden Prairie, MN 55347

Delton

Job Details: 08/09/2022

Customer said that the room will stink when dryer runs or not runs depending on how hot it is outside. I checked dryer and it is clean. I checked all functions and outside vent and it is cycling heat and working good. No abnormal smells when im here testing dryer. It doesnt appear to be coming from dryer. Dryer is working good.

We serviced a

LG WASHER TOP LOAD

Model WT7600HWA

Near Saint Paul, MN 55118

Nate

Job Details: 08/09/2022

"shaft on the drive shaft snapped off. Part of it is stuck in the washer plate. Needs new plate and drive shaft"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW4

Near Inver Grove Heights, MN 55076

Nate

Job Details: 08/09/2022

Room temp in the fresh food and teens in the freezer. Ended up finding an iceball 8 inches in diameter on the intake to the evaporator. Rest of the evaporator has no frost. Sealed system issue.

We serviced a

MAYTAG RANGE- ELECTRIC

Model CRE7500ACW

Near South Saint Paul, MN 55075

Nate

Job Details: 08/09/2022

Door hinges are bent. 7106P049-60. Door is way out. Doesnt close.; O-emld tckt

We serviced a

BOSCH DISHWASHER

Model SHPM78W55N/11

Near Saint Paul, MN 55102

Nate

Job Details: 08/09/2022

"Not draining. Found the air gap was plugged up. Cleaned it out, runs and drains great now. Showed customer how to clean it if it happens again."

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS00

Near Saint Paul, MN 55116

Nate

Job Details: 08/09/2022

"Freezer and fresh food warm. Found the evaporator totally iced up. Put it in test mode and defrost heater came on nice and hot. Tested thermistors and they are good, According to the test, but evaporator thermistor is top replaced part. Main PCB isnt telling defrost heater when to come on. .. W11035836 is 201.42. WPW10383615 "

We serviced a

GE REFRIGERATOR

Model GBSC0HBXFRCC

Near Minneapolis, MN 55443

Matt

Job Details: 08/09/2022

"Customer complaint is, DOOR SEALS NEEDS REPLACED. Installed new door seals and tested. Refrigerator is now fixed."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD6400SW0

Near Big Lake, MN 55309

Seth

Job Details: 08/09/2022

"Dryer does not heat. Upon arrival and inspection I found that it was a not igniting. I quoted the job be a blue book. Customer spoke with her husband while I was on site, they decided since they have done numerous repairs to this dryer that they will just replace it.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

GE REFRIGERATOR

Model GSS23GYPBCFS

Near Clear Lake, MN 55319

Seth

Job Details: 08/09/2022

Wont dispense ice. The harness was unplugged from the body. I re-connected the connection it now works perfect.

We serviced a

UNKNOWN WALL OVEN- ELECT

Model ME302JP/05

Near Rogers, MN 55374

Matt

Job Details: 08/09/2022

"Customer complaint is, COOLING FAN RUNS CONTINUOUSLY. Inspected and tested. Customer had breaker off when I got here. I turned breaker back on and the cooling fans were off. I started both ovens and the cooling fans came on. I shut the ovens off and within a few minutes the cooling fans turned off. I did this 6 different times and the cooling fans turned off every time. Oven is operating normal while Im testing it. Both doors are bent a little and scrape on the top right corner a little. The top door more than the bottom door. I let customer know about this."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A2

Near Rogers, MN 55374

Matt

Job Details: 08/09/2022

"Customer complaint is, NOT WORKING PROPERLY. Inspected and tested. Found the drain pump filter was plugged solid. I cleaned out filter and ran a quick wash cycle empty and it worked great. I put a load of towels through a quick wash and it worked perfectly. Washer is working great. Washer is now fixed."

We serviced a

GE REFRIGERATOR

Model GFE28GYNGFS

Near Monticello, MN 55362

Matt

Job Details: 08/09/2022

"Customer complaint is, NOT COOLING. Inspected and tested. FF compartment was at 48F and freezer was 60F. Fans and compressor are all running. The only error I got was freezer ice maker thermistor and theres no ice maker in the freezer. I removed the freezer evaporator cover and there was no frost on evaporator. I put it into freezer only cooling and after 20 minutes, there was only frost on about 5-10 percent. The sealed system has failed. Dana can you call this in please. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LSXS22423B/01

Near Burnsville, MN 55337

Delton

Job Details: 08/09/2022

Looks to be the standard LG bad compressor issue. Compressor is running but no frost pattern. Needs sealed system repair. Call into autho. 55 degrees.; saved tckt

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH8700AWW

Near Eagan, MN 55122

Delton

Job Details: 08/09/2022

Drain pump is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wp34001320 (Drain pump)

We serviced a

UNKNOWN RANGE- ELECTRIC

Model UMDI10NS3BKC

Near Sartell, MN 56377

Seth

Job Details: 08/09/2022

I replaced the power board and the sub board and tested and the unit did not heat. I started tracing wires and identified the phase that was missing. T I corrected the wiring issue and the oven began heating. I preheated both ovens and the warming drawer it worked as designed.; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 10656586501

Near St. Cloud, MN 56301

Seth

Job Details: 08/09/2022

I replaced the valve and tested both icemaker and dispenser it no longer leaks. The fridge is fixed.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model NOTAVAILABLE

Near Richmond, MN 56368

Seth

Job Details: 08/09/2022

No power at outlet. I looked and could not find a blown GFCI or outlet. I plugged it into another outlet using as extension cord. It started instantly. The customer will work with a electrician to restore power to the washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED7000DW2

Near Minneapolis, MN 55446

Phillip

Job Details: 08/09/2022

The customer said the dryer is taking a long time to dry. I did a air flow test and it was bad. No air is sucking down from the lint trap filter. I pulled the dryer away from the wall and the air flow was good. I verify theres no restriction on the back of the dryer. Advise the customer she needs the dryer vent cleaned ASAP and not to use the dryer or we can overheat and pop a fuse.

We serviced a

GE RANGE- GAS

Model JGB600SET2SS

Near Saint Paul, MN 55104

Nate

Job Details: 08/09/2022

"Oven not heating. Found a broken bake ignitor. Replaced it, ignites great now and heats great now too. Used 5303935066. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

UNKNOWN WASHER TOP LOAD

Model CTW41N1AW

Near Hilltop, MN 55421

Phillip

Job Details: 08/09/2022

"Complaint is the washer will not spin. I put it into a drain and spin. The washer drains good but will not spin. The motor hums. I tipped it back and found the belt was slipping down and rubbing on the belt guard. I removed the belt and found the drive motor shaft is falling down. It will need a belt and motor. I tried to look up parts but parts do not come up. ; snapped 5 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3016TWA

Near Minneapolis, MN 55412

Phillip

Job Details: 08/09/2022

The complaint was the oven was not heating. I turned it he oven on and found the bake ignitor was not glowing. I tested the bake ignitor and found it was bad and I was getting voltage to the ignitor. I replaced the bake ignitor. Its working good now. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SPEED QUEEN WASHER FRONT LOA

Model AFNE9BSP116TW13

Near Saint Paul, MN 55108

Phillip

Job Details: 08/09/2022

The complaint was the washer would stop and flash 29 . I ran a load with a blanket and its working good. The drain pump was clear and it drains good. They are using a lot of soap. I advised they switch to pods. Today I found no issues.

We serviced a

WHIRLPOOL DRYER- GAS

Model LGT7646DQ0

Near Roseville, MN 55113

Phillip

Job Details: 08/09/2022

"The customer said the clothes in the dryer have a smell after they are dry. They are doing construction in the house and did some staining. The flame that a gas dryer creates to supply heat is strong enough to ignite vapors from combustible materials, such as paint, stain and varnishes. I explained to the customer what is happening and he can dry to air out the basement and run the dryer empty on high heat to get rid of the smell."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF219ANW/XAA01

Near Mahtomedi, MN 55115

Phillip

Job Details: 08/09/2022

e customer said the washer was not draining so it would not spin. I started the washer on a drain and spin and could hear the propeller was stripped on the pump. I quoted the customer BB for the pump motor and labor. I replaced the drain pump motor. I ran a rinse and spin and all is working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH7500AWW

Near Otsego, MN 55301

Matt

Job Details: 08/09/2022

"Customer complaint is, LOUD AT SPIN CYCLE. Inspected and tested. Drum is loose and is roaring in a spin. The rear bearing has failed. This is not covered. Washer needs to be replaced."

We serviced a

SAMSUNG REFRIGERATOR

Model RS27FDBTNSR/AA

Near Hopkins, MN 55305

Adam

Job Details: 08/09/2022

Unit was leaking water from the where the water filter hooks up. Replaced filter head housing. Now unit is working properly without leaking. Tested about a gallon of water to make sure no other leaks. Everything is working properly. Used DA97-06417G

We serviced a

WHIRLPOOL RANGE- GAS

Model MISSING

Near Minneapolis, MN 55407

Nate

Job Details: 08/08/2022

"Not heating, and had an F2 error while using the cook top on medium. No serial or model number. Most likely a control board issue if it begins doing an F2 more frequently. Replaced a bad ignitor. Didnt have any of the 530393 ignitors so used 12400035, had quoted 165 so did not charge more for the more expensive ignitor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 12400035 (IGNITER) from stock"

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGF368GSD

Near Minneapolis, MN 55419

Nate

Job Details: 08/08/2022

"Not heating up well, and it smells like gas. Found a bad ignitor. Replaced it with 5303935066. Bakes and ignites great now. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW94HEXW2

Near Lakeville, MN 55044

Delton

Job Details: 08/08/2022

Replaced door hinge and caps. Tested and door now is in place and opens/closes normally. Washer starts and is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Chanhassen, MN 55317

Adam

Job Details: 08/08/2022

Motor would randomly stop and not finish cycle. Found out when I was there I couldnt get the motor to even turn on. Was getting right voltage to the motor just the motor had fail. Let customer know its common on these models for this issue. Ordered W10605057 sump assembly and rescheduled customer for repairs; ordrd 1 W10605057 (Sump assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Rogers, MN 55374

Matt

Job Details: 08/08/2022

"Customer complaint is, ICEMAKER/DISPENSER ISSUES, ICE MAKER STOPPED WORKING. Inspected and tested. FF compartment temperature was 38F and freezer was 3F. Ice maker was turned off. I cycled the ice maker and it dumped the cubes that were in there and then it filled with water. Everything tests good. Looks like it was just turned off."

We serviced a

GE RANGE- ELECTRIC

Model JBP66C0K1CC

Near Saint Michael, MN 55376

Matt

Job Details: 08/08/2022

"Customer complaint is, OVEN NOT HEATING. Inspected and tested. Found the bake element is burnt out. Part on order. ; ordrd 1 WB44T10011 (Bake element)"

We serviced a

SAMSUNG REFRIGERATOR

Model n/a

Near Sartell, MN 56377

Seth

Job Details: 08/08/2022

"Customer is having an issue with condensation buildup by the fan in the fresh food section. I installed a new heater and temp sensor. I also left some instructions as I found holes in the fridge liner and the evaporator cover needed some sealing. ; used 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"

We serviced a

GE RANGE- DUAL FUEL

Model JGB60DEJ6WW

Near Corcoran, MN 55340

Phillip

Job Details: 08/08/2022

"Customer complaint the upper oven was not holding temp and was cooking at a lower temperature, the lower oven was not getting hot at all anymore. I took the temperature of the upper oven and found the upper oven was cooking 25? cooler. I just did the temperature of the upper oven +30?. I found the fake igniter for Loura one was bad. I replaced the lower oven bake igniter and then oven heated to 350 no issues.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

HOTPOINT DRYER- ELECTRIC

Model HTX24EASK0WS

Near Plymouth, MN 55446

Phillip

Job Details: 08/08/2022

The customer said the dryer was making a loud noise. We started the dryer and it sounded normal. Their was clothes in the dryer when I arrived. The customer removed the clothes. I pulled the front off and found some metal things that had called down. It looks like they may have been stuck in between the drum and the front. The dryer sounds good now. The air flow tested good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS4A

Near Minneapolis, MN 55420

Nate

Job Details: 08/08/2022

"Zero in freezer and 60 degrees in the fresh food. Evaporator fan running but I cant feel any breeze coming into the fresh food section. Damper doesnt open. In test mode the defrost works, thermistors. Keep getting damper error. Steamed the assembly, its warm but doesnt open. Needs new damper assembly. Coming back Wednesday. ; ordrd 1 242303001 (Damper motor assembly)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS00

Near Hastings, MN 55033

Delton

Job Details: 08/08/2022

Replaced UI and control board. Tested and all functions are working. Refrigerator is cooling and working good. Hopefully this will take care of the intermittent poor cooling. Per the service bulletin.

We serviced a

LG DRYER- ELECTRIC

Model DLG1502W

Near Big Lake, MN 55309

Seth

Job Details: 08/08/2022

Wont start just hums. Bad motor was found and quoted via bluebook.

We serviced a

LG WASHER FRONT LOA

Model WM2501HWA

Near Long Lake, MN 55356

Phillip

Job Details: 08/08/2022

The customer said the washer was not draining so it would not spin. I started the washer on a drain and spin and could hear the propeller was stripped on the pump. I quoted the customer BB for the pump motor and labor. I replaced the drain pump motor. I ran a rinse and spin and all is working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW

Near Minneapolis, MN 55417

Nate

Job Details: 08/08/2022

"Fridge making a funny sound from one of the fans. I put into forced defrost in the fresh food section, and defrost works great. Ran condenser fan and evaporator fans and they run well too. Compressor sounded loud, I moved fridge a little and now where its sitting it runs quiet. She said compressor seems to run a lot, and I recommended she change the settings from -8 and 34 to 0 and 36, which we then changed. Temps currently at -8 and 34."

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Becker, MN 55308

Matt

Job Details: 08/08/2022

"Customer complaint is, RAN 2 LOADS AFTER TECH LEFT & NOW WONT START & HAS NO POWER. Inspected and tested. Main board has failed.Part number EBR32268015. d. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near Big Lake, MN 55309

Seth

Job Details: 08/08/2022

No ice. Frozen waterline was thawed. I tested and it cycled as designed.

We serviced a

ELECTROLUX DISHWASHER

Model EIDW5905JS0A

Near Elk River, MN 55330

Matt

Job Details: 08/08/2022

"Customer complaint is, NOT DRYING. This dishwasher is in rough shape. The door falls open because one of the springs is broken and cant be fixed because the bracket is broken. Also the start button is broken.. In test mode everything but the heater worked. "

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Rogers, MN 55374

Matt

Job Details: 08/08/2022

"Customer complaint is, LEAKING/FLOODING, LEAKS UNDERNEATH WHEN RUNNING. Inspected and tested. Customer said that after a full cycle there would be about a 4 inch round puddle underneath right in the middle. I pulled the dishwasher out and ran it for about 30 minutes and it never leaked. I reinstalled dishwasher and watched it for about 10 more minutes and it never leaked. Dishwasher is operating normal and not leaking while Im testing."

We serviced a

KENMORE DISHWASHER

Model 15831793

Near Minneapolis, MN 55417

Nate

Job Details: 08/08/2022

"Has been leaking from the bottom of door. Found a lot of mineral deposits built up in air vent. Cleaned that out and showed customer how to clean it. Then ran dishwasher and saw tons of suds, causing it to leak. Recommend she switch to finish. I put some cooking oil in there and ran it, the suds went away and it stopped leaking."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LGR7646EQ2

Near Minneapolis, MN 55406

Nate

Job Details: 08/08/2022

"Not heating. Found a bad high limit fuse. Also the belt was really cracked and frayed. The vent was also plugged up.Replaced fuse and belt with 661570v and wp3392519. Vacuumed out dryer, oiled rollers. Runs and heats great now. ; used 1 661570V (BELT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLE2250W

Near Saint Paul, MN 55117

Delton

Job Details: 08/08/2022

"Replaced the control board, tested and dryer no longer turns on when plugged in. All functions are working. Dryer is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RS22T5201SR

Near Saint Paul, MN 55114

Nate

Job Details: 08/08/2022

"Unit dead since storm came through. Lots of rain and thunder. Since then its been dead. I did a hard reset after finding that the main PCB is getting 120. It turned on and compressor is running, fans running, in a few minutes saw it drop from 64 in fz and ff to 63 in both sections. Owner will call to make payment of 45 later today. Told tenant give it 24 hours to let it get down to temp."

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG950ESS0

Near Roseville, MN 55113

Nate

Job Details: 08/08/2022

"Giving cooling fan error code and wont allow you to even start bake preheat. Took range apart and installed new fan, now it allows you to preheat the oven and it heats great."

We serviced a

KENMORE DISHWASHER

Model 665.13543N412

Near Minneapolis, MN 55418

Phillip

Job Details: 08/08/2022

"The customer said the dishwasher leaks from the bottom center when its running. I started the dishwasher and confirmed that its leaking from the bottom the diverter. The diverter is not finding home position so it keeps moving and not washing one rack at a time like it should. The dishwasher will need a diverter and seal. I quoted BB. The customer accepted. Im ordering the diverter. I have a seal on truck. ; used 1 WPW10195677 (DIVERTER SEAL) from stock, ordrd 1 W10537869 (Diverter)"

We serviced a

LG REFRIGERATOR

Model LMWC23626S

Near Minneapolis, MN 55418

Phillip

Job Details: 08/08/2022

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model WG1202PH1

Near Saint Paul, MN 55117

Delton

Job Details: 08/08/2022

"I found that the switch to the garbage to disposal is flaky and have to push up hard on the switch to get power to disposal. I showed this to customer but he said that the old disposal had other issues. Replaced garbage disposal, tested and disposal is working good. Customer knows and will replace switch later.; used 1 DISPOSAL () from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Big Lake, MN 55309

Seth

Job Details: 08/08/2022

I installed the kit new bucket and reset the fridge. It is now fixed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near St. Cloud, MN 56301

Seth

Job Details: 08/08/2022

I replaced the control boards and it started right up. The fridge is now fixed.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Shorewood, MN 55331

Adam

Job Details: 08/08/2022

Installed motor board from last diagnosis now unit is operating properly

We serviced a

LG REFRIGERATOR

Model LRSC26941ST

Near Saint Joseph, MN 56374

Seth

Job Details: 08/08/2022

"Ice maker bucket fills with water and freezes. The icemaker has failed its dripping because its not resting back into the home position. 5989JA1005D - nla, dispenser solenoid 6421JA3001D, and solenoid cover 4681JA1005R - nla, please find parts or send out to authorizations. Note see pics I had a hard time finding the number for the cover looks like its only sold as an assembly.; saved tckt"

We serviced a

KENMORE DRYER- ELECTRIC

Model 1.31635E+12

Near Waconia, MN 55387

Adam

Job Details: 08/08/2022

"Unit was a stacked laundry unit. KENMORE made by Frigidaire. Unit was making a squeaky noise. First checked the idler. Which was good. Disassembled dryer and found the back bearing was bad. Quoted owner for replacement and replaced with truck stock 5303281153. Now unit is operating correctly without noise. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303281153 (REAR BEARING KIT) from stock"

We serviced a

GE DISHWASHER

Model PDW9980N00SS

Near Victoria, MN 55386

Adam

Job Details: 08/08/2022

"Unit had two different issues on this dishwasher. First the display buttons wont work. Found that certain buttons on the display wont work. Needs a replacement. Unit also was reading wrong voltage to the display. Unit will also need a control board. Also the water valve is failing and allowing water into unit. Needs a new water valveWD34X11158 displayWD21X10370 control WD15X10014 valve; snapped 1 QuickPics, states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/01

Near Chanhassen, MN 55317

Adam

Job Details: 08/08/2022

Customer stated unit was giving the same error code. Checked the fan duct for blockage. Didnt notice anything. Vacuumed out any obstructions and reassembled. Put unit through a test mode and worked perfectly. No error codes present

We serviced a

KENMORE REFRIGERATOR

Model 10656672500

Near Eden Prairie, MN 55344

Adam

Job Details: 08/08/2022

Unit not making ice. Tried jumping the ice maker with there jump test points but wouldnt cycle or do any thing. found that the ice maker sensor board had failed. If I jump the wire 3 and 4 it makes the ice maker work just find. The board is failing to send the right amount of current to the ice maker. Replaced with truck stock W10757851G. Now unit is operating correctly ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock

We serviced a

KENMORE DRYER- ELECTRIC

Model 11060222511

Near Minneapolis, MN 55411

Phillip

Job Details: 08/08/2022

The complaint I got was dryer wont tumble and is noisy. I turned the drum by hand and the drum just spins. I found the belt was broke and the rear rollers are bad. I BB quoted the customer. They approved and then I fixed it. The dryer is working good now. ; used 1 4392065 (REBUILD KIT) from stock

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA48J7770AW/A2

Near Minneapolis, MN 55446

Phillip

Job Details: 08/08/2022

The customer said that most the time the washer will just fill and fill and she has to stop it before it over fills. I started the washer on a normal cycle empty and after a few minutes it gave me the 8c main board issue error. I verified the connections are tight. Per the tech sheet it will need the main board. I was unable to get the model that had the revision 11 to come up. . ; states that autho needed

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6200EZ/A3

Near Plymouth, MN 55446

Phillip

Job Details: 08/08/2022

The customer said when you press start nothing happens. I verified that when the dryer is powered on and I press start the display acts like the dryer is running but its not. I removed the top panel and found the belt was not broken but not connected. I found the idler pulley was broken. I quoted BB and then replaced the idler. The dryer is running good now. ; used 1 DE634A (PULLEY) from stock

We serviced a

BOSCH WASHER FRONT LOA

Model WFVC6450UC/29

Near Minneapolis, MN 55439

Adam

Job Details: 08/08/2022

Installed motor from last diagnosis. Still not operating correctly. Now I can get a error code for the motor inverter board. Tested voltage all testing look good but still not operating correctly. Ordered 00704135 from Marcone and rescheduled. Installed 00660487. ; ordrd 1 00704135 (Inverter board)

We serviced a

LG REFRIGERATOR

Model LFX28968ST /01

Near Maple Grove, MN 55311

Phillip

Job Details: 08/08/2022

The customer complaint was neither section is cooling. I verified the freezer and fridge section are both warm. I found no excessive frost build up. The compressor and condenser fan are running. The compressor temp was room temp and the discharge lines off the compressor are cool. I advised the customer that the customer has failed. The customer will buy a new fridge.

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.625121

Near Albertville, MN 55301

Matt

Job Details: 08/08/2022

"Customer complaint is, PRESS START AND DOES NOT DO ANYTHING. Inspected and tested. Found the thermal fuse was blown. Quoted customer $260. to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. With vent disconnected heat is cycling between 215F and 125F and air flow on back of dryer is 30 mph. With vent connected heat is cycling between 240F and 130F and air flow on outside of house is only 12 mph. I showed this to the customer and advised they have the vent cleaned before using it. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

JENN-AIR RANGE- DUAL FUEL

Model JDS9860AAP

Near Bloomington, MN 55437

Delton

Job Details: 08/08/2022

Replaced door hinges and door now fully closes and is working good.Office:

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PCAB0

Near Elk River, MN 55330

Phillip

Job Details: 08/05/2022

The customer said the dishwasher was not drying the dishes at all. I ran through a diagnostic test and confirmed it is not heating but its getting 120 to the heater. I tested the heater element and found it was bad. I replaced the heater and verified in test mode its working. ; used 1 W10518394 (HEATER) from stock

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEMS308SSS00

Near Osseo, MN 55311

Phillip

Job Details: 08/05/2022

"The customer advised the oven would start to heat and then stall out at 200 and the oven light would not shut off. I pulled the oven out with the cart. I removed all the panels and tested each element. All the elements tested good. I checked the power cord connection, the connections are good. I started the oven with it pulled out. I set the oven to 350 and waited for it to heat. The oven seem to be heating for a few minutes then the bake element stoped cycling on. I put my amp meter around the bake wire to see if it was drawing anything. I was getting 0 amps. I then noticed the light was on. I pressed light off on the display but the light was still on. I pushed on the oven door and the light shut off. The same time I did all that the oven started to heat. The bake element and broil stayed on until the oven reached 350. I then tried 425 and it heated to 425. I bent the latch so the door closes and the light stays off. I will order the new latch, inner glass and top grill cover. ; ordrd 1 8303692 (Latch) and 1 W10454202 (Glass) and 1 8303746 (Top door cover)"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model GLTF1670AS0

Near Elk River, MN 55330

Matt

Job Details: 08/05/2022

"Customer complaint is, NOT SPINNING OUT CLOTHES. Inspected and found the drum was completely detached from the rear spider arm."

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ4WW

Near Plymouth, MN 55446

Phillip

Job Details: 08/05/2022

"The customer said he tried to start a load but after it beeped indicating the cycle had started the washer would not fill and would not carry on with the wash cycle. I hooked up the Newfi device. Their are no active fault codes. I ran a fill test, drain, spin and agitate test. Every test passed. I put in some towels and started a normal wash. The lid locked and the display beeped. After a few minutes of sensing the washer started to fill with water. The washer is working as it should today."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.875626

Near Ramsey, MN 55303

Matt

Job Details: 08/05/2022

"Customer complaint is, NOISY AND NEEDS A TUNE UP. BELT IS NOT IN GOOD SHAPE. Inspected and tested. Found the idler pulley was seized up. Customer approved putting in rebuild kit. Installed rebuild kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"