Service History 235 - Omega Force Appliance Repair

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near North Oaks, Minnesota 55127

Jess

Job Details: 04/23/2024

"Washer shakes a bit during spin. Located on upper level, unit has self-leveling feet on back and the front adjustable feet had vibration pads. Replaced shocks, re-leveled front feet and found the front vibration pads make it vibrate more so I did not re-install them. Washer has less vibration than before. Mentioned to customer that washers are going to have some vibration, especially on the second level and to remember to balance the weight of the wash load as evenly as possible to minimize vibrations."

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US

Near Minneapolis, Minnesota 55407

Nate

Job Details: 04/23/2024

Not filling with water. Found a slight loose connection on water valve. Tightened that. Fills great now. Tested 3 times.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMN2872AF02

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 04/23/2024

I replaced the cover and made sure all the drawers are sliding and going in good. I never heard the noise when I was there.

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATEE9ASP176TW01

Near Minneapolis, Minnesota 55401

Nate

Job Details: 04/23/2024

"Taking a long time to dry clothes. I ran dryer, and it ran at 196 degrees. With vent disconnected it ran at and it runs at 164. Quoted for an internal vent cleaning from dryer to floor, and inside dryer. Got a ton of lint and hair out. Working great now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418UB1A

Near Big Lake, Minnesota 55309

Matt

Job Details: 04/23/2024

NOT DRAINING. Found the drain hose is plugged underneath the sink with grease. I snaked it open and tested. Dishwasher is draining great. Dishwasher is now fixed.

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0

Near Ham Lake, Minnesota 55304

Phillip

Job Details: 04/23/2024

I verified it needs the ice maker and control board. I replaced the craft ice maker and top main board.

We serviced a

LG WASHER

Model WT7150CW.ABWETUS

Near CEDAR E BETHL, Minnesota 55011

Phillip

Job Details: 04/23/2024

The compliant is it fills slowly with water. The cold water is slow. I removed the cold hose and found the hose plugged with gunk and the screen was plugged. I cleaned the hose and screen. Now the cold water fills fast. No parts replaced.

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AEPN/ZAA01

Near Dayton, Minnesota 55327

Phillip

Job Details: 04/23/2024

The back evaporator was frosted up. This model just needed a heater strap. I used a longer heater and defrosted the drain.

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Dayton, Minnesota 55327

Phillip

Job Details: 04/23/2024

Running the drain pump and getting the leak error. The dishwasher was loose and not mounted. I pulled it out and removed side panels. Found water leaking from the water inlet. The inlet cap cover was loose. I put silicone around the cover and made sure it was tight. I ran it and now it does not leak.

We serviced a

LG REFRIGERATOR

Model LFC22770ST

Near Otsego, Minnesota 55301

Phillip

Job Details: 04/23/2024

Verified the noise was from the ice maker. The ice maker was turned on but not hooked to water. I cycled ice maker and the customer confirmed. I turned the ice maker off and checked the temps. Temps are normal.

We serviced a

GE WASHER

Model WCVH6800J1MR

Near Wayzata, Minnesota 55391

Adam

Job Details: 04/23/2024

Customer complaint is making loud noise during operation and also kind of a burning smell. Spinning unit by hand right away that the spider bracket was broken. Inspected over the unit and it definitely was unit is on repairable customers and go to Warners to try to get a new one.

We serviced a

KENMORE WASHER

Model LXR9245EQ1

Near Saint Paul, Minnesota 55108

Aaron

Job Details: 04/23/2024

"I removed the old defective operating timer for the washing machine installed the new timer turned the unit on to a normal cycle, which is where the malfunction was happening, and started a cycle. unit filled agitated and drained like expected. Washing machine is good to use on any cycle the customer wants."

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DJSP0

Near North Oaks, Minnesota 55127

Hyrum

Job Details: 04/23/2024

Replaced the sump assembly with new and the dispenser as well. Ran the machine for about 10 or 15 minutes to check for leaks and it appears to be working properly. Everything looks great now and the machine sounds a lot better.

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW3

Near Roseville, Minnesota 55113

Jess

Job Details: 04/23/2024

"Installed new actuator. Tested, checks good and is no longer noisy during the wash or spin cycles."

We serviced a

FRIGIDAIRE DRYER

Model FFRE4120SW2

Near Monticello, Minnesota 55362

Phillip

Job Details: 04/23/2024

The compliant I got was no heat. The dryer heats good. The high heat was around 165. The air flow is good. The dryer is getting 216 lots. That reduced voltage can cause longer dry times. No defect to the dryer. Dryer tested good. I called and left a message.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Annandale, Minnesota 55302

Brandon

Job Details: 04/23/2024

Customer stated the left side adjuster was broken. Installed new adjusters. Rack now opens and closes as it should

We serviced a

WHIRLPOOL DRYER

Model WGD415EW1

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 04/23/2024

Replaced thermal fuse - cleaned vent assembly - all drier functions test good.

We serviced a

GE REFRIGERATOR

Model GWE19JYLEFFS

Near Minneapolis, Minnesota 55443

Nate

Job Details: 04/23/2024

Replaced bad water inlet for icemaker and bypass. Works great now.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FSBTOO

Near Minneapolis, Minnesota 55418

Hyrum

Job Details: 04/23/2024

Customer states that they had replaced the icemaker unit themselves but the aspect was still unable to cycle. Measured voltage going to the icemaker and discovered it to be only about 80 V and 0 V when I tried to manually force the icemaker to cycle. Went ahead and inspected the relay on the receiver board. Seem to have failed. Replaced receiver board with part from truck stock. Machine seems to be working properly now.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Minneapolis, Minnesota 55409

Hyrum

Job Details: 04/23/2024

Replace the failed drain pump with the new part and tested the machine. Let it fill up with water and then put it into a drain and spin and it drained all the water out perfectly. Everything seems to be working. Great on this machine now.

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA

Near Excelsior, Minnesota 55331

Adam

Job Details: 04/23/2024

"LC ERROR CODE AND DISHWASHER IS TURNING ON. On arrival, no error cold for available. There is quarter round molding in front of the units so Im not not able to pull dishwasher out. Remove the front to kick and was able to see if theres any water sitting in the pan. There was no water sitting in the pan. Ran for 20 minutes no water inside the pan. Also, there is no high loop for the drain. so installed the high loop for the drain. Working much better now.

We serviced a

GE DISHWASHER

Model GDF510PGR5WW

Near Minneapolis, Minnesota 55409

Hyrum

Job Details: 04/23/2024

"Replaced door latch, mechanism and tested. Door shuts properly now and the machine is allowed to start. Everything looks great."

We serviced a

ASKO++ DISHWASHER

Model DW203

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 04/23/2024

Replaced water inlet valve assembly - tested for leaks - cycle functions test good -

We serviced a

KENMORE RANGE

Model 790.94462702

Near Minneapolis, Minnesota 55431

Delton

Job Details: 04/23/2024

"Found that the oven is not heating, bake or broil. Found that there is a bad/burnt out solder joint. Customer approved to try and solder. Cleaned solder joint and added new solder. Tested and oven is heating and working good."

We serviced a

BEKO DISHWASHER

Model DDT39434X

Near Eagan, Minnesota 55123

Delton

Job Details: 04/23/2024

E01 is a leak detect that was caused by too much soap in system - e10 is triggered by e01 per beko - e01 is resolved with detergent recommendation and that will resolve e10 - all dishwasher functions test good -

We serviced a

GE DRYER

Model GTD42GASJ1WW

Near Saint Paul, Minnesota 55108

Jess

Job Details: 04/23/2024

INSTALLED NEW BELT AND BEARING SLIDES. TESTED AND THE UNIT IS WORKING GOOD NOW.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 04/23/2024

"Customer complaint is unit giving a leak air code. Pulled unit unit out removed side panel so I could watch for a leak brand unit found a few little drips from where a hose connects to the diverter the holes looks like it was removed at one time reinstalled improperly, ask customer if theyve ever had work on it they said yes. they had a Another company here multiple times to try to fix an issue. Which makes sense because they installed the hose wrong reinstalled hose tightened it now. Everything is working properly."

We serviced a

AMANA REFRIGERATOR

Model A2RXNMFWB00

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 04/23/2024

"Returned with ice maker, installed, ran it manually and checked found the unit filled the mold with water and found no signs of water leaking anywhere."

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF2

Near Wyoming, Minnesota 55092

Hyrum

Job Details: 04/22/2024

Tech was assigned as a helper;

We serviced a

ASKO++ DISHWASHER

Model D5634

Near White Bear Lake, Minnesota 55127

Hyrum

Job Details: 04/22/2024

Replaced both sections of door gasket. Looks great! Made sure door opened and closed properly. Note says office will collect from customer. Complete.; saved tckt

We serviced a

GE WASHER

Model WCSR2090G5WW

Near Minneapolis, Minnesota 55446

Matt

Job Details: 04/22/2024

"NOT FILLING WITH WATER. Found the timer is broken, you have to push really hard for it to respond. It filled, but the basket is sagging and rubbing on the bottom. Washer needs a new timer which is NLA part number WH12X10338, knob part number WH01X10310 and all four suspension rods part number WH16X544 for the 2 rear ones and part number WH16X543 for the 2 front ones. Please see if the timer is available and order parts. I need 2 hours on my return trip. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/22/2024

"Theyve had the fridge serviced a few times for the issue of evaporator getting all frosted up. Icemaker also has issue where it gets all iced up and doesnt work. I installed a new drain kit, because it did not have a drain kit installed prior and drains were plugged up. Also installed extra heater, and new temp sensor. Noticed at end of repair that the back of the fridge has rust and moisture coming through, due to insulation break down in cabinet. This will most likely cause future frosting issues. Also, 22E fresh food fan error keeps popping up now. I power cycled it 5 times but it persists. Needs new evaporator cover assembly. But spoke with FW and RJ and need to submit for authorization because of the 22E error. ; O-emld tckt"

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BFA

Near Otsego, Minnesota 55330

Phillip

Job Details: 04/22/2024

The bake buttons do not respond. I tested the outlets and they are good. I called tech line and he said to replace the user interface and the whole panel. The interface is at Marcone but not the panel. File number 87198059Main panel 5304535367User interface 5304535289; ordrd 1 5304535289 (User interface) and 1 5304525430 (Main control)

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HC0

Near Ramsey, Minnesota 55303

Phillip

Job Details: 04/22/2024

"Makes a clicking sound from the main board. It needs the ACU board W11322901. Please get approval and contact the customer. ; snapped 3 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF2

Near Wyoming, Minnesota 55092

Jess

Job Details: 04/22/2024

"Repaired wire pulled out from icemaker connector. No more error codes in freezer now. Cycled the icemaker, the tray has mechanical movement but it does not fill with water. Unit was pulled out for further testing.Copper lines on compressor appear to have been re-soldered at some point and are sloppily connected.I also found electrical connector to water valve was unplugged. Plugged in and still does not pass water to the icemaker on demand in diagnostics. Board is sending out 120VAC to water valve constantly whether its on or off, but when connected to the water valve, voltage drops to 0 whether it is in test mode or not. Needs board, part # 5304529960 which I ordered from Dey.Customer phone 6518158509; ordrd 1 5304529960 (PC Board)"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, Minnesota 55436

Delton

Job Details: 04/22/2024

"Found tthat washer will get blink error before it even starts of Wash, Spin, Lidlock 3 times. Called tech support and found that it is a shorted control board. Would need to replace Control board 204659p.Customer states it is less than 2 years old. I informed customer that they should call Speed Queen to see if it is under manufacture warranty. Customer will call back to office and let us know if SQ will cover it or if customer will pay the estimate.; saved tckt"

We serviced a

LG WASHER STACKED++

Model WM3700HVA

Near Eden Prairie, Minnesota 55344

Delton

Job Details: 04/22/2024

Rip in door boot. The part customer ordered is the wrong part. Customer approved estimate. Ordering part and rescheduling.; ordrng 1 AGM30030701 (BELLOWS)

We serviced a

ASKO++ DISHWASHER

Model D5534XXLFIUS

Near Minneapolis, Minnesota 55419

Nate

Job Details: 04/22/2024

"Replaced bad drain pump, but then drain pump not running. Called Asko and spoke with Amy. Were able to determine that the main pcb isnt sending voltage now to drain pump. Also, when it fills, its doing what she said it did awhile back, which is a loud water valve. She said that started after city did work on water systems. 10 year old dishwasher. Gave her initial quote. Estimate attached. Told her the office will call to give a better quote. If she decides she doesnt want to do it all, I told her only trip charge for this repair. Can someone call with official quote?; saved tckt , states that autho needed"

We serviced a

ASKO++ DRYER

Model T208VWU

Near Minneapolis, Minnesota 55403

Nate

Job Details: 04/22/2024

Giving an error 6. I did power cycle. Called Asko. They had me turn it off for 5 minutes and call back. Put into service mode and has a main pcb error. Asko gave me service kit number for main pcb and what it needs to communicate with UI. Can someone pull together a quote and call customer? Its a stacked unit. Part 783689; saved tckt

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Lake Elmo, Minnesota 55042

Aaron

Job Details: 04/22/2024

"Micheles dryer has water supplied to it for various purposes. She found water all over her floor, water in the drum and a fast drip coming from the fixture on the back wall of the machine. Water has been disconnected and there arent stored error codes in the memory. The solenoid that regulates flow into the dryer isnt completely stopping water, I built an estimate and Michele is going to talk with her husband before they decide on whether to repair or otherwise. She will let us know.; ordrd 1 137544800 (ELEMENTS - HEATING)"

We serviced a

LG REFRIGERATOR

Model LFDS22520S/04

Near Buffalo, Minnesota 55313

Phillip

Job Details: 04/22/2024

The compressor wont run and it wont cool. I tested the compressor and its bad. It needs a compressor. ; ordrd 1 TCA37071511 (Compressor)

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GES

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 04/22/2024

"Customer states that the fridge is intermittently warm still. Went ahead and opened up the freezer section and discovered that frost had built up again over the evaporator cover around the fan. Went ahead and tested the defrost system and it appears that the defrost system is working correctly, upon further inspection, discovered that the damper door for the icemaker was stuck open. Disassembled the dispenser and discovered a failed micro switch for the dispenser. Replace the micro switch that the dispenser could close and fixed the arm. I think that the frost built up was just as a result of this dispenser being stuck open, and the quick frosting was what was causing the machine to stop cooling in the fridge, even though the Defrost system was still functioning. Everything checks out now but we should check in with this customer in a couple of days. Otherwise this is done.; used 1 MICRO7 (ES16802 3/16' MICROSWITCH) from stock"

We serviced a

JENN-AIR REF BUILT IN++

Model JS48PPDBDA

Near Big Lake, Minnesota 55309

Matt

Job Details: 04/22/2024

"STOPPED WORKING. Unit is dead. Found I have power to the power supply board, but nothing coming out. Quoted customer $690. if the power board is all thats needed, but Im ordering the main board as well and that would be $1085. if both boards are needed. Customer approved repairs. Parts on order. ; ordrd 1 WP67001360 (CONTROL BOARD - DISPLAY) and 1 WP67006853 (CONTROL BOARD - MAIN)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 04/22/2024

Standard Samsung ice maker with ice box freezing up and not making ice. Also ice bucket is cracked.Look up parts and get authorization.Please search and see if this model has Ice maker fix it kit Also order ice bucket.; saved tckt

We serviced a

SAMSUNG DRYER

Model DV52J8900EP/A2

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 04/22/2024

Cleaned trap and removed lint from drier - all heat functions and cycles test goodCost over dispatch authorization amount please get approval; saved tckt

We serviced a

LG REFRIGERATOR

Model SKSFD3613S/01

Near Edina, Minnesota 55424

Delton

Job Details: 04/22/2024

"Found that the ice maker fan wasnt running which caused the ice box to melt the ice and leak from dispenser. This is a LG signature Brand and looks like it has a 3year manufacturer warranty. I called contact, Cindy and she will call into LG and see if it is still under warranty. Otherwise I added estimate and she will call back and let us know if she wants us to fix it.In the meanwhile i shut off the ice maker in the dispenser so it wont make ice and leak anymore.; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Medina, Minnesota 55340

Adam

Job Details: 04/22/2024

Not responding start button. This interface is known for issues tested multiple times nothing. Unit needs a new seal and interface. The seal is because asko says water sneaks in and short out the control. Please call with estimate once part prices are found and eta.XXL Appliances : 883174 TUB SEAL DW 1861 UL SECIL 2Interface 818170; saved tckt

We serviced a

GE REFRIGERATOR

Model GZS22IMNBHES

Near Maple Grove, Minnesota 55311

Adam

Job Details: 04/22/2024

Complaint is fan was making a loud noise. Now theres no noise and cooling is really off. Stuff on the bottom is freezing stuff on top is warm. Found that evaporator fan is not operating. It is getting power. Its just not operating anymore. Needs new fan Motor ordered part and rescheduled customer; ordrd 1 WR60X10307 (Fan motor)

We serviced a

SAMSUNG DISHWASHER

Model DW80FG00UTB

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/22/2024

"Customer stated the unit had a draining issues.Cycled and tested when I arrived the unit had water in it, drained out the water started another cycle and found the unit would start filling then stop and drain everything out. Suspected the issue was the float switch, removed the unit and took out the float switch assembly, cleaned and reassembled. Cycled and tested a few times, unit did it again. ; ordrd 1 DD82-01373A (Water fill)"

We serviced a

BOSCH DISHWASHER

Model SHV43P13UC/64

Near Minneapolis, Minnesota 55419

Delton

Job Details: 04/22/2024

Replaced water valve and drain pump. Dishwaher is now draining everytime and no longer leaking from valve. Tested and dishawasher is running and working good.

We serviced a

GE DRYER

Model DJXR433EG6WW

Near Minneapolis, Minnesota 55446

Matt

Job Details: 04/22/2024

"1 OF 2 KNOBS ON PANEL NOT WORKING. Found the timer has failed and the knob is broken. Also the plastic tabs on the console are broken, but its not covered and customer didnt want to pay extra to replace it. Installed new timer and knob and tested. Dryer is working great. Dryer is now fixed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Minneapolis, Minnesota 55408

Delton

Job Details: 04/22/2024

Getting no fill error. Disconnected waterline and found there is no water pressure. Found that the water was shut off. I turned on hot and cold to washer and washer now fills and no more errors. Washer is working good.Customer will use as normal.

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 04/22/2024

"Went ahead and replaced pump assembly and tested back. New pump sounds good. Customer stayed that they had an AE error code. This is for the float switch on the bottom being triggered by overflow. At this time did not see any indications of this being a recurring issue. Ran it for a while and did not see any overflow. Customer that they might have a sudsing problem, and to keep an eye on it."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Otsego, Minnesota 55301

Phillip

Job Details: 04/22/2024

Today I replaced the broken lid. I ran the washer and its working.

We serviced a

LG DRYER

Model DLEX8000V

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 04/22/2024

Installed new blower wheel from last diagnosis. Blower wheel was damaged. Oiled and cleaned up inside dryer. Reassembled tested unit is working properly now.

We serviced a

ASKO++ DISHWASHER

Model 44256301

Near Minneapolis, Minnesota 55413

Hyrum

Job Details: 04/22/2024

"Upon arrival, I opened up the machine and replaced both seals. After replacing the seals, I tested the machine and ran it for about 20 minutes to make sure it wasnt leaking anymore. Reinstalled the dishwasher and left it running at this time. Everything seems to be working great."

We serviced a

BOSCH DISHWASHER

Model THE

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 04/22/2024

"Verify the customers complaint that sometimes the door does not close all the way, and they cannot cancel a cycle to select another cycle. I replaced the two distributor parts that were sent. I explained the sequence of waking up the control and canceling a cycle then select a new cycle. The sequence is not exactly the most user-friendly sequence, but it does work if entered properly. No other issues found.

We serviced a

KENMORE WASHER

Model 110.5072011

Near Otsego, Minnesota 55330

Matt

Job Details: 04/22/2024

"RUNS THROUGH THE WASH CYCLE, AND PART OF THE RINSE. IT DRAINS, THEN DOOR UNLOCKS AND IT DOESNT SPIN OUT. Found the actuator has failed. Customer approved repair. Installed new actuator and tested. Washer is working great. Washer is now fixed.

We serviced a

FRIGIDAIRE WALL OVEN++

Model GCWM3067AFB

Near Elk River, Minnesota 55330

Matt

Job Details: 04/22/2024

MAKING A LOUD RATTLING NOISE AFTER REPAIR. Found theres a vibration noise when the magnetron comes on. I pulled oven out and its coming from the back on one of the guards. I removed it and cant see anything wrong. Reassembled and tested still making a vibration noise. I put some foam pieces in and now its much better.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Plymouth, Minnesota 55446

Nate

Job Details: 04/22/2024

"Taking a long time to dry clothes. Used a 50 ft ladder to check air flow outside. 15 mph. Behind dryer, 28 mph. Found a long extension of flex vent thats all crimped and smashed up behind dryer. Cut out 4 ft of flex vent. Now air can flow well straight out. 185 inside dryer before shortening vent. 185 after. Runs great now."

We serviced a

WHIRLPOOL WASHER

Model GSX9885JQ0

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 04/22/2024

The washer would not spin or agitate. The couple was broken. I replaced the coupler and tested. All tested good now.

We serviced a

WHIRLPOOL DRYER

Model WED94HEXL1

Near Vadnais Heights, Minnesota 55127

Aaron

Job Details: 04/22/2024

"Installed the new control board, plugged the dryer back in and nothing happened. I took the machine apart to further diagnose but couldnt find any additional problems. Reassembled the unit, plugged the dryer in again and the dryer works like new now."

We serviced a

WHIRLPOOL WALL OVEN++

Model WOC54EC0AS03

Near Medina, Minnesota 55340

Nate

Job Details: 04/22/2024

Not heating. New inverter board is defective and have to return it. Replaced bad mag. Now it heats great.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Wyoming, Minnesota 55092

Jess

Job Details: 04/22/2024

Evaporator cover frozen solid with ice build-up. Steamed ice and forced a defrost mode which works well and activates the heater which is working just fine. Replaced thermistor in evap section and main control board.

We serviced a

BOSCH REF BUILT IN++

Model B18ID80NLP/01

Near Minneapolis, Minnesota 55405

Nate

Job Details: 04/22/2024

Replaced bad board. Now fan runs great.

We serviced a

LG DRYER

Model DLEX2450R

Near Osseo, Minnesota 55311

Phillip

Job Details: 04/22/2024

I found the drum bearings and idler are bad. I replaced the parts with the kit and tested good.

We serviced a

BOSCH DISHWASHER

Model SHP53TL5UC/07

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/22/2024

"Customer getting the E9 code. Which is a heater code removed heater pump assembly. Measured resistance found that it was open, which is bad swapped out for the new pump assembly once installed tested multiple times for leaks. Everythings working properly and unit is heating."

We serviced a

WHIRLPOOL REFRIGERATOR

Model M1TXEMMWW04

Near Shakopee, Minnesota 55379

Delton

Job Details: 04/22/2024

"Found that the evaporator drain is frozen over and when in defrost would leak into the refrigerator and ice build up inside freezer. Also the ice maker was leaking. Replaced ice maker and added heat probe. Tested and now drains correctly and icemaker cycles and fills. Refrigerator is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS3

Near Buffalo, Minnesota 55313

Phillip

Job Details: 04/22/2024

The whole inside of the fridge was still frozen. I found the damper motor was frozen in the open position. I thought out the damper and the operation tested good. I replaced the water filter and now dispenses water good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Mound, Minnesota 55364

Adam

Job Details: 04/22/2024

Complaint is unit not washing. Found that the motors never kicking on but getting power. Found that it has a bad motor replaced sump assembly tested multiple times for leaks. Everything is working properly.

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0A

Near Plymouth, Minnesota 55446

Adam

Job Details: 04/22/2024

Installed part from last diagnosis. Working good now.

We serviced a

GE REFRIGERATOR

Model GFE24JMKAFES

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/22/2024

"Customer states the ice maker is making ice cubes that have a strange taste and the unit smells like chemical inside the fresh food compartment. Removed the ice maker found lots of calcium build up from hard water on the ice maker mold and the fill tube. Removed the lower drawers inside the fresh food compartment checked for anything that could be causing the smell, removed the back cover in the freezer and checked the coil and fan for anything that could be causing the smell. Found nothing. Customer knows they have hard water, suggested they Change the water filter and put a box of baking soda in refrigerator for the smell"

We serviced a

HOTPOINT RANGE

Model RGB745BEHBCT

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/22/2024

"Customer stated the stove was not baking.Tested and found the ignitor was not working, replaced ignitor and the unit now is working as it should."

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near New Brighton, Minnesota 55112

Aaron

Job Details: 04/19/2024

"Matt is concerned that his dryer isnt heating during the dry cycle. I turned it on time dry ave let it run for a two minutes, it tumbles, makes an unusual sound and definitely doesnt heat. The heating element does not pass tests, the high and low limit thermistors are good though, door switch too. Ordering a new heating element and scheduling a return visit.; ordrng 1 DC47-00019A (ELEMENT - ELECTRIC)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2355PF5A

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/19/2024

"The fridge is 60 degrees on upper freezer shelf area and zero near bottom. Tested voltage to the evaporator fan. Its getting 12 vdc but not running. Needs new fan motor. User interface display is out, even though its getting power to it. Customer stated its been that way for awhile. You cant read what it says on display. Evaporator has uniform frost, and compressor running. It DOES NOT have a sealed system leak. The main water valve behind the fridge is corroded and leaking. Lastly, the filter head housing is damaged and does not release the filter, so customer can not remove filter. Needs parts 242252702, 241509402, 241983812 and 5304527932. Not sure if warranty company would approve this or not, so I did not order parts. Can you please submit to them for authorization? ; saved tckt"

We serviced a

LG DRYER

Model DLE7400VE

Near Andover, Minnesota 55304

Adam

Job Details: 04/19/2024

Customer complaint is everything but time dry doesnt work. Anything that has a moisture sensor will not work disassembled major. All the wires are good. Everythings good tested unit. Youll start at the normal time to go right away down to a minute and then cut out need parts listed below.EBR31002625 main control board Dryer Moisture Sensor 6500EL3001A need 2 of them; saved tckt

We serviced a

KITCHENAID RANGE

Model KFEG500EBS3

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/19/2024

"Customer service complaint is oven not heating up properly and holding temp. Found that the bake element wasnt kicking on this assembled phone that the bake element is bad. Quoted bluebook for new element, ordered part and rescheduled.; ordrng 1 W10779716 (ELEMENT - BAKE (STANDARD))"

We serviced a

BOSCH DISHWASHER

Model SHXM78Z55N/20

Near Excelsior, Minnesota 55331

Adam

Job Details: 04/19/2024

Customer complaint is given the E 15 code again. On arrival was able to run unit with a little bit of water in the pan. Ran unit multiple times can get it to leak. Theres evidence of it leaking right at the hose to zero light ordering and rescheduling also zeolite cover is busted12023782 zeolite hose10014988 zeolite cover; ordrd 1 12023782 (Zeolite hose)

We serviced a

KENMORE WASHER

Model 796. 41572210

Near Saint Paul, Minnesota 55115

Aaron

Job Details: 04/19/2024

"Dans washing machine has stopped working because of an OE error code, I was able to push the unit into a rinse and spin cycle. I found a defective drain pump, the impeller has broken loose from the shaft and will not move water down the drain pipe. The machine also has a suds issue, once the pump is replaced, recommend cleaning the machine with Affresh or Glisten. Dan would also like the bellows replaced on his walking machine that he has already purchased.; ordrng 1 EAU61383503 (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY)"

We serviced a

SAMSUNG RANGE

Model NE63B8611SS/AA

Near Saint Paul, Minnesota 55105

Delton

Job Details: 04/19/2024

Door lock motor is stuck and just buzzes with door shut. I was able to get it unlocked so customer could use their oven. But will need to order new door lock motor so self clean option can be used.Order part # DG94-00761C; saved tckt

We serviced a

SAMSUNG DRYER

Model '

Near Eagan, Minnesota 55123

Delton

Job Details: 04/19/2024

Found that it has a bad control board. This model is a 3 way heater and only the low side is getting power and dryer wont get very hot. Control board is not in stock. Also the idler wheel is squeaky. Please search for part and contact customer.Control board DC92-00669W; idler DE634A; saved tckt

We serviced a

BOSCH COOKTOP++

Model NET9652UC

Near Saint Paul, Minnesota 55127

Phillip

Job Details: 04/19/2024

"Installed new board in cooktop, checks good and is heating well."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near Saint Paul, Minnesota 55104

Phillip

Job Details: 04/19/2024

"After installing the new gas valve, it is no longer tripping the breaker when plugged into the wall and is working/ heating again.

We serviced a

LG REFRIGERATOR

Model LRFS28XBS.ASTCNA1

Near Ramsey, Minnesota 55303

Adam

Job Details: 04/19/2024

Right side door had damage. replaced door. Swapped over parts and were needed.. Now unit is looking good

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN 115TWO1

Near Minneapolis, Minnesota 55419

Aaron

Job Details: 04/19/2024

"Ken is concerned that his washing machine did not finish a wash cycle and the wash and rinse lights on the control panel were blinking. Those particular lights indicate a drain error code.I accessed the inverter board behind the user controls and inspected for loose wire harnesses and visible clues of malfunction. I cleared the error code and started a wash cycle, the machine finished the previous cycle it had stopped in and then began the new cycle. The machine agitated and drained without issue. I did not find any parts replacement or repair required during my visit."

We serviced a

FISHER PAYKEL++ DRYER

Model DG62T27DW2

Near Wayzata, Minnesota 55391

Nate

Job Details: 04/19/2024

"Replaced bad belt and bearing assembly. Runs great now. I told the owner that they will need to get their gas line replaced with a flexible, gas line so that they can pull the dryer out and get the vent reattached. The current gas line is copper, and it is kinked."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55436

Nate

Job Details: 04/19/2024

One of the support springs had popped totally into place. It had made three twang sounds and has been running quietly since. Everything checks out good now. I checked all the springs.

We serviced a

SPEED QUEEN DRYER

Model ADEERYS177TWO1

Near Minneapolis, Minnesota 55410

Nate

Job Details: 04/19/2024

Birds nest in vent knocked out the thermal high limit. Ordered new one from Dey. Coming back to install later today. Came back. Heats great now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Minneapolis, Minnesota 55408

Nate

Job Details: 04/19/2024

"The sound they hear is the damper motor when you open the doors. The led light in freezer and by filter was out. Replaced bad light, it works great now. All lights work."

We serviced a

SPEED QUEEN WASHER

Model LWN432SP113TW0

Near Minneapolis, Minnesota 55427

Nate

Job Details: 04/19/2024

"Replaced bad water valve, runs great now with good water pressure."

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Golden Valley, Minnesota 55416

Phillip

Job Details: 04/19/2024

"Replaced motor assembly and main board. Also, found an intermittent/ failing heat element so replaced with truck stock and repaired a wire going to it that was also burnt. Dryer is quiet and heating good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Farmington, Minnesota 55024

Delton

Job Details: 04/19/2024

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.Informed customer that could take up to 24 hours to have ice"

We serviced a

LG REFRIGERATOR

Model LRSXS2706S.ASTCNA0

Near Minneapolis, Minnesota 55433

Phillip

Job Details: 04/19/2024

Installed new supplied refrigerator door. New door looks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model GDPH4515AF1B

Near Dayton, Minnesota 55327

Phillip

Job Details: 04/19/2024

"Installed new supplied door cover on dishwasher. Looks good, complete."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Chaska, Minnesota 55318

Adam

Job Details: 04/19/2024

Installed blower and cleaned out vents. Looks like a chipmunk has been living in there.

We serviced a

LG RANGE

Model LRGL5825F/00

Near Prior Lake, Minnesota 55372

Delton

Job Details: 04/19/2024

Found that the locking pin for the hinge was fully locked and pushed down to secure to door. Took off the door and adjusted locking pin. Tested and door now locks fully and door closes no longer leaving gap and letting out heat on left side of door. Oven is heating and working good.

We serviced a

WHIRLPOOL DRYER

Model WGD5300VW0

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/19/2024

Unit not heating removed back cover tested thermostats found a bad thermostat. Quoted and installed part then cleaned up everything inside dryer and also tested airflow. Was getting 17 mph flow outside. Everything is working properly.

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Minneapolis, Minnesota 55437

Delton

Job Details: 04/19/2024

Making loud grinding noise when in wash (customer had video) I checked underneath washer and found that there was lot of cat toys stuck in the grille motor cover and the cat toys were hitting the motor making the noise.Moved the toys. Tested and washer no longer makes noise in wash/spin. Washer is working good.

We serviced a

GE REFRIGERATOR

Model GSS22SGRESS

Near Minneapolis, Minnesota 55428

Nate

Job Details: 04/19/2024

"Iced up on bottom of freezer. Found a frozen drain line. Steamed all the ice out and steamed out the drain. Found no ice built up around the fan but fan was dead. After flicking the fan blade the motor slowly started running, but it was really loud. Has a bad fan motor. Customer has already made a number of fixes on this fridge and said other than steaming the drain they would not want to put more money into it. Cleaned everything out. Unit is operating properly besides the noise. All set.

We serviced a

KITCHENAID GARBAGE DISPOSAL

Model GET ME

Near Woodbury, Minnesota 55129

Aaron

Job Details: 04/19/2024

"Installed the new garbage disposal, the old had permanently seized. Attached the new power chord and hooked up the drain plumbing, and ran the new unit to inspect for function and any leaks. Good to go."