Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed February 7, 2025 to February 10, 2025
Model WTW5057LW0
Upon inspection unit had a broken wire to drain pump sleeve connector, cut and sliced wire back together secured and re-bracket it in wire harness so there wasnt so much tension on those wires, then added a heat sleeve Gromit to hold it all together done.
“Collin was knowledgeable and friendly! He was able to diagnose the problem with our washing machine quickly and it didn’t take him long to fix it. We are very pleased with the excellent service!”
Bill And Sherie B.
Model LSEL6335FE.BRSLLGA
Install main board and sensor after installation put my thermal coupler in and showed customer that it was working and fluctuating route 350? down working great!
“Collin was so friendly! Got the job done quickly.”
Floyd/ Jen D.
Model FFTR1835VSA
Not cooling. Found a bad defrost timer. Replaced timer and now its cooling and running well.
“Service was great and Nate was very good glad to have him there”
Charles G.
Refrigerator was plugged into a surge protector that was not working properly. Plugged fridge directly into the wall and tested. Machine seems to be working properly
“Serviceman took his shoes off in my apartment as I had requested, and wrote a detailed note for me with suggestions about what I should do next. Very helpful”
Nicolle R.
Model SHE53T52UC/02
Arrived on site E 15 error confirmed pulled dishwasher confirmed water was in flood protection. Catch dried up all of the water in the couch with a towel and paper towel. Brand dishwasher through four cycles did not observe any further leaking. This may have been caused by a kink in the drain hose and or overfilling the rinse aid, causing over sudsing and reconvincing in the catch triggering the flood protection code advised customer to use as is removed kink from drain line
“Kinnon was courteous, professional, and easy to work with. Thank you!”
Bruce B.
Model LREL6323S/01
Returned, installed the new terminal block, the cord that was sent was incorrect, the customer picked up the correct cord. Used part EAG32629306Returning 6411W1N002A
“Brandon was very pleasant and did his job efficiently and without any mess. I am very happy with the service I got and will probably get this warranty on future appliances!!”
Nancy T.
Model GYE22GYNFFS
Complaint of water dispenser not working, found water dispenser switch to be broken, replaced the water dispenser switch, tested dispenser, now working properly
“Excellent service”
Richard Or Lonnie J.
Model LREL6323D.FBDLLGA
The left most infinite switch wasnt moving correctly, I could feel the inside had a defect. I replaced the infinite switches for both large, ultra burner assemblies. Tested my repair and the burners are all working perfectly. The range functions are all back to normal.
“The call center was easy to work with - The Tech, Aaron, was prompt, friendly, knowledgeable, careful of my Oven/Stove and wood floor and efficient. Would definitely use this Company (and Aaron) again if needed.”
Gayle F.
Model PMBD3080AFA
Customer states that machine trips the breaker when the door is closed. Opened up the machine and discovered a few failed micro switches. Replace them with new parts and tested. Machine seems to be working properly
