Service History 237 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model PCS23PSTASS

Near Rockford, MN 55373

Seth

Job Details: 07/27/2021

Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)

We serviced a

FRIGIDAIRE DRYER- GAS

Model FFRG1001PW0

Near Otsego, MN 55374

Matt

Job Details: 07/27/2021

"Customer complaint is, MAKES A LOUD NOISE WHEN ITS TURNING. Inspected and tested. Found the blower wheel was packed with lent. Quoted customer $80. to clean out blower. Customer approved work. Cleaned out blower wheel and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2SHAXMQ10

Near Monticello, MN 55362

Matt

Job Details: 07/27/2021

"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RF170ADUSX4

Near Big Lake, MN 55309

Matt

Job Details: 07/27/2021

"Customer complaint is, WORKS BUT KEEPS BEEPING/ALARMING RANDOMLY. Inspected refrigerator and everything was working great. Temperatures were good, fans were running. It never beeped for me. Refrigerator is operating normal for me."

We serviced a

KENMORE DISHWASHER

Model 665.12793K312

Near Elk River, MN 55330

Matt

Job Details: 07/27/2021

"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"

We serviced a

SAMSUNG REFRIGERATOR

Model RS2556SH/XAA

Near Elk River, MN 55330

Matt

Job Details: 07/27/2021

"Customer complaint is, NOT COOLING. Inspected and tested refrigerator. Found the compressor and condenser fan are running. Also the freezer evaporator fan is running, but temperature is only around 40F. The FF compartment fan is running but the temperatures are only 45F. Evaporators look good. The sealed system is failing. Refrigerator is 17 years old. Refrigerator needs to be replaced."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000DW5

Near Otsego, MN 55301

Matt

Job Details: 07/27/2021

"Customer complaint is, PUSH BUTTON AND THE START LIGHT COMES ON THEN COMES OFF. Inspected and tested. The washer keeps shutting down and giving a F6 error. The UI button test passes, but the machine doesnt stay on long enough for me to test anything else. Im pretty confident the main board is the issue. Board is not in stock. Quoted to install new board. Customer is going to talk to her husband and will call us back if they want us to order the part. Part number W11200557. Customer is aware that the board is not in stock."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LF5

Near Jordan, MN 55352

Phil

Job Details: 07/23/2021

No ice and not dispensing water. This is the unit with the icemaker that gets all iced up and has the rear wall that gets all iced up and rusty. (by FW)

We serviced a

GE WASHER TOP LOAD

Model GTWN3000M2WS

Near Bloomington, MN 55431

Phil

Job Details: 07/23/2021

"The washer will fill with water and wash OK but gets flaky when it needs to drain and spin. If the unplug the unit and plug it back in, it will spin OK. (by FW)"

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE59J7630SG/AA

Near Eden Prairie, MN 55347

Phil

Job Details: 07/23/2021

The customer said the burner temps are not right and the oven smells terrible. (by FW)

We serviced a

FRIGIDAIRE DRYER- GAS

Model RUBBEDOFF

Near Becker, MN 55308

Matt

Job Details: 07/23/2021

"Customer complaint is, EC DR not working properly. Inspected dryer and could not find a model or serial number. Customer had dryer partially disassembled. I attached some pictures of how I found it. I cant find any tech or parts diagrams because I dont have a model number. Customer is going to need to replace the dryer."

We serviced a

KENMORE REFRIGERATOR

Model 106.565324

Near Monticello, MN 55362

Phil

Job Details: 07/23/2021

The unit is not dispensing ice properly. Ice is getting clumped up. (by FW)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Minneapolis, MN 55447

Phil

Job Details: 07/23/2021

Both brackets for the upper rack are broken. Ordered new ones. (by FW)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX500BW0

Near Shakopee, MN 55379

Phil

Job Details: 07/23/2021

The washer is not spining at all. The unit drained just fine and then when it went to spin the lid lock started flashing. I suspect the actuator might be the issue. This takes the actuator we stock - WPW10006355 (by FW)

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Elk River, MN 55330

Matt

Job Details: 07/23/2021

"Customer complaint is, TIMER NOT ADVANCING AND IT WILL SPIN BUT NOT DRAIN AND GRINDING NOISE FROM DRAIN AREA. Inspected and tested washer. Found the drain pump has failed and the drain hose has something in it restricting the flow. Quoted customer to install new drain pump and hose. Customer approved repairs. Installed new drain pump and drain hose. Tested washer and its working great. Washer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5ShEXNS03

Near Maple Grove, MN 55311

Phil

Job Details: 07/23/2021

The fresh food section has some stuff freezing. The control was set to 39 degrees and zero. Not everything is freezing. They are going to put a thermometer in the unit and see what the temps actually are. (by FW)

We serviced a

KENMORE DISHWASHER

Model 665.16912

Near Champlin, MN 55316

Phil

Job Details: 07/23/2021

The dishwasher fills with clean water by itself. Most likely needs a new valve. We stock the valve. Part number is WP8531669. (by FW)

We serviced a

LG MICROWAVE

Model LMVM2033BM/00

Near Elk River, MN 55330

Matt

Job Details: 07/23/2021

"Customer complaint is, press heat time doesn't WORK & door keypad- needs to be RESET unplugged then plugged back in to strt. Inspected and tested microwave. Microwave is working perfectly for me. All the buttons work, fans and lights. Everything is working for me. I cannot get this thing to fail."

We serviced a

GE REFRIGERATOR

Model GSE25GSHJCSS

Near Dayton, MN 55327

Matt

Job Details: 07/23/2021

"Customer complaint is, WATER IN BACK FROZEN UP- DRIPPED ABOUT FEW CUPS OF WATER FROM ICE MAKER. Found the ice fill cup was frozen. It must have froze up when the filter housing failed and was just trickling in. Defrosted freezer compartment and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5550XW2

Near Rogers, MN 55374

Seth

Job Details: 07/23/2021

"Dryer will not always spin or drain. Customer has to play with display to get it to work and it only does so intermittently. Upon arrival I listen to the customer and he noted a clicking noise when it tried to go into drain and spin. Tested and found the actuator was playing up. I replaced it I tried to calibrate unit but it did not want to go through automated testing and the draining function did not work. And I was able to get draining function to work intermittently. Control board seems to be getting lost and not always sending power when it should to the drain pump weather drain or spinning. Part is on order.; used 1 WPW10006355 (ACTUATOR) from stock, ordrd 1 W10480104 (Board)"

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC3200UC/01

Near Champlin, MN 55316

Seth

Job Details: 07/23/2021

Customer complains that the washing machine will not open and its stuck with closed water inside. Upon arrival and inspection I found a sock was stuck in the drain pump. I emptied the cavity drain thoroughly cleaned the pump housing and reassembled. Tested multiple times in unit is draining great.

We serviced a

FRIGIDAIRE RANGE- GAS

Model LFGF3052TFC

Near Maple Grove, MN 55369

Seth

Job Details: 07/23/2021

Replaced the inner door glass and cleaned up. Range is now fixed.

We serviced a

LG STACKED WASHER

Model WM2487HWM

Near Rogers, MN 55374

Matt

Job Details: 07/23/2021

"Customer complaint is, WONT DRAIN- EC OE- MAKES BAD NOISE WHEN TRYING TO DRAIN. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

SAMSUNG STACKED DRYER

Model DV2H5200GW/A3

Near Eagan, MN 55123

Delton

Job Details: 07/23/2021

"Ran test with wet clothes and under sensor dry it added time, which tells me that sensor dry is working. I explained customer which cycles use sensor dry and if mixed loads might cause issues of light items vs heavy items not hitting sensor would drop time. Either its intermittent issue and not happening when Im here, or i suggested using time dry.Dryer is working good as Im here."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QDW05

Near Excelsior, MN 55331

Paul

Job Details: 07/23/2021

"Complaint was unit not cooling properly, Condenser fan running, evaporator fan running, compressor running, no defrost issue. Dana please send to autho for sealed system issue.; saved tckt , states that autho needed"

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DCX7

Near Eagan, MN 55123

Delton

Job Details: 07/23/2021

"Not draining very well. Found that the filters were clogged, filters looks like they were never cleaned. I showed customer how to remove and check/clean filters. Dishwasher is working good. Dishwasher did not switch cycles when I am here."

We serviced a

GE REFRIGERATOR

Model GFE28HSHCSS

Near Apple Valley, MN 55124

Delton

Job Details: 07/23/2021

Found that the evaporator fan motor is shorted and not spinning. Customer approved estimate. Ordering part and rescheduling; ordrd 1 Wr60x29099 (Evaporator fan motor)

We serviced a

WHIRLPOOL STACKED WASHER

Model WET4024HW0

Near Bloomington, MN 55438

Delton

Job Details: 07/23/2021

Water is always hot no matter what setting is used. Found that hot and cold were installed wrong. I swapped the hot and cold. Washer is working good.I did not charge extra. very fast call.

We serviced a

AMANA DRYER- ELECTRIC

Model ALG443RAW

Near Minneapolis, MN 55438

Delton

Job Details: 07/23/2021

Found that dryer vent is disconnected in the ceiling and it is a finished ceiling. Dryer itself is cycling heat good.

We serviced a

GE REFRIGERATOR

Model PDW22SISBRSS

Near Minneapolis, MN 55416

Delton

Job Details: 07/23/2021

"Took temperature measurement of refrigerator and liquid measurement and is 38 degrees. Freezer is at 2 degrees when testing temperature, refrigerator temperature is good. Also checked water dispenser and found that is a very slow drip. Ordering water valve and rescheduling. ; ordrd 1 Wr57x10055 (Water valve)"

We serviced a

GE REFRIGERATOR

Model PDS18LBMACC

Near Minneapolis, MN 55410

Delton

Job Details: 07/23/2021

"Found that evaporator not defrosting. Found that the defrost bimetal shorted and not turning on defrost heater. Customer approved estimate. Defrosted and replaced bimetal, tested and refrigerator is cooling and working good.; used 1 WP4387490 (DEFROST BIMETAL) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.1595179

Near Minneapolis, MN 55423

Delton

Job Details: 07/23/2021

"Replaced parts, tested and dishwasher spray arms now spin and wash. Dishwasher is working good."

We serviced a

KENMORE REFRIGERATOR

Model 59679272993

Near Minneapolis, MN 55443

Seth

Job Details: 07/23/2021

Pops GFCI. Short found in the wiring harness between the cold control and the compressor. No repair possible.

We serviced a

KENMORE DISHWASHER

Model 66513073K212

Near Maple Grove, MN 55369

Seth

Job Details: 07/23/2021

Not draining. I cleaned out the pump and found debris. I tested and unit drained perfect and completed service diagnostic tests with no failures.

We serviced a

LG RANGE- ELECTRIC

Model LRE3061ST/00

Near Maple Grove, MN 55369

Seth

Job Details: 07/23/2021

"Failed high limit fuse, display unresponsive. I replaced the fuse and tested the range. It is now fixed.; ordrd 1 180c (Thermal fuse)"

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, MN 55311

Seth

Job Details: 07/23/2021

I replaced the failed latch strike. The dryer is now fixed.

We serviced a

LG REFRIGERATOR

Model LFX25975ST/02

Near Maple Grove, MN 55311

Seth

Job Details: 07/23/2021

"Dispenser not dispensing, or intermittently wont stop dispensing. Dispensing issues are not covered by their warranty."

We serviced a

AMANA WASHER TOP LOAD

Model NYW4516FW1

Near Minneapolis, MN 55447

Paul

Job Details: 07/23/2021

"Complaint was unit not filling, water was shut off. Turned on issue fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model DU920PFGQ4

Near Plymouth, MN 55446

Paul

Job Details: 07/23/2021

Complaint was exposed wires and soap buildup. Animal chewed through cord not covered. And soap buildup isnt covered.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Maple Grove, MN 55311

Paul

Job Details: 07/23/2021

Complaint was unit not dispensing ice. Not covered.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG517SIW0

Near Maple Grove, MN 55311

Paul

Job Details: 07/23/2021

"Complaint was unit not drying well. Lint screen plugged from wax, and vent dirty. Needs to get vent cleaned."

We serviced a

KENMORE DRYER- ELECTRIC

Model 11085876401

Near Minneapolis, MN 55442

Paul

Job Details: 07/23/2021

"Complaint was unit has no power, Unplugged UI and plugged back in issue fixed. If issue comes back we need to get a UI and bring with."

We serviced a

AMANA REFRIGERATOR

Model ARB220RCW

Near Plymouth, MN 55442

Paul

Job Details: 07/23/2021

"Complaint was unit not cooling, Thermostat was set at lowest setting. Tuned up issue fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Chanhassen, MN 55317

Paul

Job Details: 07/23/2021

Complaint frost forming in fridge. Needs new door seal tried heating seal didnt work. ; ordrd 1 W10407216 (Door seal)

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7646PQ0

Near Big Lake, MN 55309

Phil

Job Details: 07/22/2021

The dryer is not heating at all. Ran unit for a few minutes and did nto get any heat. (by FW)

We serviced a

KENMORE DISHWASHER

Model 665.12793K312

Near Elk River, MN 55330

Phil

Job Details: 07/22/2021

The dishwasher got an error code saying the motor failed. Ordered new motor. (by FW)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2

Near Plymouth, MN 55446

Phil

Job Details: 07/22/2021

The washer is leaking water out the front. The door boot rubber is messed up a bit. We need to order a new door boot. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2355PF9A

Near Minneapolis, MN 55419

Delton

Job Details: 07/22/2021

"Replaced control board, tested and evaporator fan is running. Refrigerator is cooling and working good."

We serviced a

SPEED QUEEN DRYER- ELECTRIC

Model ADEE9BGS173TW01

Near Minneapolis, MN 55439

Delton

Job Details: 07/22/2021

"Found that the thermistor is bad and got too hot and opened the thermal fuse and cut power to heating element. Customer approved estimate, Ordering parts and rescheduling.; ordrd 1 D518542 (Thermal fuse) and 1 D510523 (Thermistor)"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE321LWS0

Near Becker, MN 55308

Phil

Job Details: 07/22/2021

The Front right switch is not turning on and off right. The switch is not clicking right. Ordered new switch and screws. (by FW)

We serviced a

LG WASHER FRONT LOA

Model WAS REMOVED FROM PJ

Near Eden Prairie, MN 55347

Delton

Job Details: 07/22/2021

Installed washer and dryer but had washer pedestal and no additional hoses or water splitter or drain splitter hook ups. Also dryer is a steam dryer and would need splitter and water hook up as well. I hooked up the washer and dryer but will need further parts and follow up and new quote to install the other stuff.

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AERS/XAA

Near Rockford, MN 55373

Seth

Job Details: 07/22/2021

Icemaker broken. Icemaker physically needs to be replaced there was evidence of refreezing. I quoted customer hey icemaker and caution them about the implications of refreezing and high temperatures.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model FTQ387LWGX/XAA

Near Chanhassen, MN 55317

Phil

Job Details: 07/22/2021

The convection fan motor is noisy. Ordered new fan. (by FW)

We serviced a

GE REFRIGERATOR

Model GNE29GMHCES

Near Shakopee, MN 55379

Delton

Job Details: 07/22/2021

"Freezer is cold but fridge is not. Just the bottom tray of food is cold. Found that the evaporator fan motor is bad and not blowing air around. Replaced evaporator fan motor, tested and refrigerator is cooling and working good.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLGX3701W

Near Osseo, MN 55311

Seth

Job Details: 07/22/2021

Customer was concerned that the staining coming from the washer may be from the dryer. I checked the seals and the drum and dryer looked perfect. No sign of oily residue or stains inside tub. I didnt note heavy buildup of lint in the trap ducting. I left instructions on how to clean that and where to purchase the appropriate brush. The dryer is working as designed.

We serviced a

GE REFRIGERATOR

Model GTH22SHSARSS

Near Burnsville, MN 55337

Delton

Job Details: 07/22/2021

"Replaced evaporator fan motor and ice maker, tested and now blowing air around and cooling. Ice maker cycles and fills. Refrigerator is working good.; used 1 WR60X10185 (DV EVAP MOTOR) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/22

Near Minneapolis, MN 55446

Paul

Job Details: 07/22/2021

Complaint was unit not starting. Had upper rack not loaded properly. Issue fixed.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4800XQ0

Near Plymouth, MN 55446

Paul

Job Details: 07/22/2021

"Complaint was unit not heating. Customer had unit pulled out and uninstalled, Unit needs new timer."

We serviced a

GE REFRIGERATOR

Model PGSS5RKZHSS

Near Minneapolis, MN 55446

Paul

Job Details: 07/22/2021

Complaint was unit had no power at all. Needed new main board replaced and tested issue fixed. Customer wanted my to flush pipes and clean icemaker and more. Told him those things are not covered.

We serviced a

GE WASHER TOP LOAD

Model GCWN4950D1WS

Near Osseo, MN 55311

Paul

Job Details: 07/22/2021

Complaint was unit stops mid cycle. Tested and found no failures other than loud transmission. No failure.

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR5600HQ0

Near Minneapolis, MN 55428

Paul

Job Details: 07/22/2021

"Complaint was unit wont tumble. There was a debris in the blower. "

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY01

Near Minneapolis, MN 55428

Paul

Job Details: 07/22/2021

Complaint was fridge seal not sealing. Freezer basket was in backwards. Keeping drawer open. Installed properly issue fixed.

We serviced a

LG DRYER- GAS

Model DLGX4371K

Near Minneapolis, MN 55441

Paul

Job Details: 07/22/2021

"Complaint was vent is plugged, And customer dropped fondu fork in dryer bulkhead. Removed fork and lint, and told them the vent isnt covered and we dont clean vents."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1821TW0

Near Minneapolis, MN 55427

Paul

Job Details: 07/22/2021

"Complaint was unit has no power. There is corrosion on harness and board. Needs a new control box, Ordered part. ; ordrd 1 5304507171 (Control box.)"

We serviced a

GE REFRIGERATOR

Model DFE29JMDGES

Near Chanhassen, MN 55317

Paul

Job Details: 07/22/2021

Complaint was ice dispenser not working. Not a covered item.

We serviced a

KENMORE DRYER- GAS

Model 110.7813241

Near Big Lake, MN 55309

Matt

Job Details: 07/22/2021

"Customer complaint is, MAKING NOISES LOUD PITCH SQUEAL INTERMIT- THINKS MIGHT BE BELT. Inspected and found the idler pulley was seized up. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM3700HWA/02

Near Osseo, MN 55311

Seth

Job Details: 07/22/2021

Staining on clothes. Heavy soap residual build up was found. Customer was dosing too heavily with softener and detergent. I left specific instructions on dosing and cleaning with an enzyme-based cleaner every 15 days for the next six months. No other issues found with washer.

We serviced a

MAYTAG DRYER- GAS

Model MGD9700SQ0

Near Big Lake, MN 55309

Matt

Job Details: 07/22/2021

"Customer complaint is, WONT TURN ON-WORKS INTERMIT. Inspected and tested. Found the power button is working intermittently. When it does turn on, the dryer starts and runs and heats great. Needs a new UI control board assembly.

We serviced a

BOSCH REFRIGERATOR

Model B22CS30SNS/01

Near Burnsville, MN 55306

Delton

Job Details: 07/22/2021

"Found that the compressor is not running, inverter board is bad. Replaced intervertebral board, tested and compressor is now running and refrigerator is starting to cool and is working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED22TQXGW00

Near Burnsville, MN 55337

Delton

Job Details: 07/22/2021

"Replaced listed parts, tested and refrigerator is cooling and working good. Ice maker cycles and fills.; used 1 UET120 (UNIV DEFROST TIMER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUD102FRSS1

Near Osseo, MN 55311

Seth

Job Details: 07/22/2021

"Upper door is dry, and not dispensing pod/missing rinse aid cap. The circulation pump is intermittently failing, sump seal is wavy would need the sump assy. The dispenser needs to be replaced. The lid to the dispenser opens during the service diagnostic mode, but not during wash cycle per the customer. Failed programming on the board. Customer declined repairs."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H7000EW/A2-02

Near Minneapolis, MN 55446

Seth

Job Details: 07/22/2021

No heat. Failed heater was replaced. Dryer tested and it worked great.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNSS00

Near Brooklyn Center, MN 55430

Seth

Job Details: 07/22/2021

"Icemaker not working. Water pressure was poor, customer replaced water filter while I was on site. Water pressure was still pour I found plumbing was improperly ran off a hot water pipe with a saddle tap valve. I tested the icemaker and it did not rotate timer had failed. I replaced it and found no power was being sent from the optics board. I replaced the optics board and fridge vendor and hot water into the ice maker. The refrigerator is working as designed although the installation is improper and must be looked at. I notified the customer of this fact.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, pckd up 1 WpW10190961 (6 cube icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Champlin, MN 55316

Seth

Job Details: 07/22/2021

"Not cooling, fridge was 57-60 deg freezer was 11-15 deg, ice room was 44 deg. All fans were blowing air and compressor was running.; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB800VQ0

Near Champlin, MN 55316

Seth

Job Details: 07/22/2021

Belt was broken. I replaced the broken belt and tested. The dryer is now fixed ; used 1 WP8547157 (CABRIO BELT) from stock

We serviced a

GE WASHER TOP LOAD

Model EWA5600K2WW

Near Eagan, MN 55122

Delton

Job Details: 07/22/2021

"Replaced motor, tested and washer now agitates and spins. Washer is working good."

We serviced a

WHIRLPOOL MICROWAVE

Model GH5184XPS7

Near Monticello, MN 55362

Matt

Job Details: 07/22/2021

"Customer complaint is, TURN ON AND IT MAKES A HORRIBLE NOISE. Inspected and tested. Found the cooling fan was loose and making a vibration sound. Tightened up fan and tested. Microwave sounds great. Microwave is now fixed."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE715H0ES0

Near Rogers, MN 55374

Seth

Job Details: 07/22/2021

Same issue was found as before. The husband would like to think about replacement instead of repair

We serviced a

GE DRYER- GAS

Model GTX22GASK0WW

Near Saint Michael, MN 55376

Matt

Job Details: 07/22/2021

"Customer complaint is, NOT HEATING. Inspected and found the temperature selector switch is failing. Quoted to install new switch. Customer is going to think about it, because she doesnt really like this dryer and might just replace it. Part is not in stock. So if they call back and want us to do the repair, we will have to look for the part. Part number WE02X25283."

We serviced a

AMANA REFRIGERATOR

Model ARB190ZCW

Near Waconia, MN 55387

Paul

Job Details: 07/22/2021

Complaint was unit not cooling in freezer. Freezer was at 15 fridge is fine.Not covered.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Eden Prairie, MN 55347

Paul

Job Details: 07/21/2021

Installed part and tested no more leaks.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KESS277DBL6

Near Minneapolis, MN 55439

Paul

Job Details: 07/21/2021

"Complaint was unit has no power. Needed online fuse, now that it has power top oven doesnt heat, Ordered cavity thermostat is bad. Ordered part. ; used 1 WP4456654 (THERMAL FUSE) from stock, ordrd 1 WP9759242 (Thermostat)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ8243HQ0

Near Becker, MN 55308

Matt

Job Details: 07/21/2021

"Customer complaint is, leaking water on floor. Inspected and tested. Found the outer tub is cracked on the bottom and leaking. "

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT9200BAW

Near Eagan, MN 55123

Delton

Job Details: 07/21/2021

Washer is 30+ years old. Found that it is leaking from tub seal. Found that outer tub is rusting along the seal line.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2061KES

Near Elk River, MN 55330

Matt

Job Details: 07/21/2021

"Customer complaint is, NOT COOLING. Inspected and tested. Found the compressor relay has failed. Quoted customeR to install new relay. Customer approved repairs. Installed new relay and tested. Compressor turned on and started cooling. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5550XW2

Near Rogers, MN 55374

Phil

Job Details: 07/21/2021

The customer said the machine will get stuck with the spin light on and stay like that for hours. We put a load in and it locked and unlocked and then started to spin. The load was unbalanced and it eventually said done without ever spinning. (by FW)

We serviced a

WHIRLPOOL MICROWAVE

Model RMC305PDB4

Near Medina, MN 55340

Phil

Job Details: 07/21/2021

The inner most piece of glass on the oven door is cracked. Ordered new glass. (by FW)

We serviced a

GE WASHER TOP LOAD

Model WHDSR109J8WW

Near Minneapolis, MN 55412

Delton

Job Details: 07/21/2021

Washer wont drain or spin. Found that there is leak from tub that rusted whole bottom chassis as well as motor and transmission. Also drain pump studders a lot and intermittent will drain other times wont.Transmission# wh38x10002; motor# wh20x10063; chassis base# wh46x10079; tub bearing# wh2x1198; tub seal# wh02x10383; drain pump# wh23x10030; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKB03

Near Minneapolis, MN 55446

Seth

Job Details: 07/21/2021

"I replaced the water valve and tested the icemaker. The icemaker cycled but did not call for water. I manually jumped the wires and it sent water. Replace the icemaker and that fixed it. All and we did a drain probe an icemaker and water valve. The fridge is now fixed.; used 1 WPW10190965 (ICEMAKER), and 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model GLEF384GSA

Near Elk River, MN 55330

Matt

Job Details: 07/21/2021

"Customer complaint is, BACK RIGHT BURNER WONT GET HOT. Inspected and found the element has failed. Installed new element and tested. Burner is working great. Burner is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Otsego, MN 55330

Matt

Job Details: 07/21/2021

"Customer complaint is, NOT DEFROSTING. Inspected and tested refrigerator. Everything was working and tested good in service diagnostics mode. Customer had already defrosted evaporator a couple days before, so it looked good. The evaporator drain pan looked like it was plugged with bugs. I defrosted evaporator and watched it frost back over and it looked good after 20 minutes. Im not sure exactly whats going on here because everything tested good."

We serviced a

MAYTAG DISHWASHER

Model MDB7160AWW

Near Minneapolis, MN 55438

Paul

Job Details: 07/21/2021

Complaint was unit has no power.

We serviced a

GE RANGE- ELECTRIC

Model JBS27CH2CC

Near Saint Michael, MN 55376

Matt

Job Details: 07/21/2021

"Customer complaint is, LIGHT SAYS OVEN IS ON ALL THE TIME AND IT'S NOT ON. ALL OTHER THINGS WORK. Inspected and found the thermostat knob is broken on the back side, so its not turning it off all the way. Needs a new knob. Installed new knob and tested. The light still stays on unless you turn really hard to the off position. The thermostat switch is not shutting off all the way. Quoted customer to install new thermostat switch.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Wayzata, MN 55391

Seth

Job Details: 07/21/2021

"No lights. I installed the led module in the freezer per the pre-diagnosis and unit still has no lights. Please order 4 of these W11462342, needs butter bin - W10798556, . ; saved tckt"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8540BW0

Near Shakopee, MN 55379

Paul

Job Details: 07/21/2021

"Complaint was unit very loud, Has a bad bearing,"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4930XW3

Near Shakopee, MN 55379

Paul

Job Details: 07/21/2021

Complaint was unit not draining. Pump is bad ordered part. ; ordrd 1 WPW10276397 (Drain pump.)

We serviced a

LG REFRIGERATOR

Model LMXS27626S

Near Waconia, MN 55387

Paul

Job Details: 07/21/2021

"Complaint was no ice and not dispensing, Removed need customer we cant fix ice maker the door isnt covered, and that dispenser isnt covered."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Albertville, MN 55301

Matt

Job Details: 07/21/2021

"Customer complaint is, FREEZER FINE BUT FF NOT COOLING. Inspected and found the FF evaporator is a ball of ice. Also the ice maker has a ball of ice on the bottom of it. Quoted customer to repair the evaporator depending on what it needs and about $500 for the ice maker repair. Customer is going to look into their options, but probably replace the refrigerator."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDPWW/AA

Near Albertville, MN 55301

Seth

Job Details: 07/21/2021

"Fan not blowing, high temps. Manufacturers defect was found. I notified customer of law suit. Quotes ."

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N/01

Near Minneapolis, MN 55408

Delton

Job Details: 07/21/2021

Dishwasher not draining. Found that there was a small debris that had slipped through filter and got lodged in drain pump. I removed filter and pulled it out from inside. I showed customer to remove filter and to clean it.Very Quick call. No additional charges.