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Service History 237

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed February 10, 2025 to February 11, 2025

Kenmore RefrigeratorFeb 10, 2025Saint Anthony, MNTechnician: Nate

Model 253.7481240J

Uninstalled fridge and removed plastic bag that was wrapped around the icemaker.

“I am very happy with the service I received. Nate was very knowledgeable and friendly. It was obvious he cared about what he was doing and he did a great job. Also, I found the price to be very reasonable.”

Dana T.
LG DryerFeb 10, 2025Lake Elmo, MNTechnician: Lucas

Model DLE3600W

Found sensor bar loose connection. Tightened connection and tested. Good to go

“Lucas was efficient and effective at diagnosing the problem, explaining it to me and fixing it.”

Mark G.
Whirlpool WasherFeb 10, 2025Plymouth, MNTechnician: Kinnon

Model LBR5232EQ1

Leaking from water line cold , retightened both and leak stopped - all functions test good

“Efficient, polite service”

Martha P.
LG RefrigeratorFeb 11, 2025Chaska, MNTechnician: Tom

Model LFXC22526S/10

Cycled ice maker. Found water leaking from in door water tank. Found water tubing not fully seated to water tank fitting. Fully seated water tubing. Cycled ice maker. Verified water is no longer leaking at water tank.

“Great response time & great service. Will definitely call again if/when needed.”

Mark H.
Frigidaire RefrigeratorFeb 11, 2025Saint Paul, MNTechnician: Hyrum

Model GRMG2272CF00

Customer is concerned about a knocking sound and freezing in the bottom drawers. Instructed customer to set the temperature higher to avoid freezing in the bottom drawers. Knocking sound was the result of the defrost heater coming on and is normal operating noise. Seems to be working properly.

GE RefrigeratorFeb 11, 2025Avon, MNTechnician: Brandon

Model DFE28JMKDES

Returned, removed the drawers and back cover installed new fan. Cycled and tested, the fan is working as it should.

“Great next day service! Super flexible for what times worked for me to troubleshoot and repair! Highly recommended!!”

Ervin D.
LG RefrigeratorFeb 11, 2025Zimmerman, MNTechnician: Paul

Model LRMVS3006S/02

Owner stated craft ice maker keeps freezing up. Replaced faulty ice maker. Updated PCB software with jig tool as per craft ice maker bulletin. Verified ice maker operational again. AEQ73449909 craft ice maker

“Fast, professional, and courteous.”

Donna H.
Hisense RefrigeratorFeb 11, 2025Anoka, MNTechnician: Adam

Model HRF209N6CSE

Returned with new compressor and inverter board, installed new board and compressor, once installed, pressured tested to recommended pressure, vacuumed to 300 microns, filled with proper amount of refrigerant, once plugged in the compressor immediately turned on which it was not doing before, now working properly, explained to customer that it may take 24 hours to cool

KitchenAid DishwasherFeb 11, 2025Saint Paul, MNTechnician: Lucas

Model KDPM604KPSO

Replaced sump assembly and tested. No leaks. Good to go

“Showed up early-called and asked first- knew right away what was going on. Said parts were in stock in another town, he went and got them!!! Had the dishwasher fixed running and cleaned up in record time. Was awesome!!”

Lacey S.
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