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Service History 238

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed February 11, 2025 to February 13, 2025

Frigidaire RangeFeb 11, 2025Saint Paul, MNTechnician: Lucas

Model GCFG3060BFC

Customer had aluminum foil underneath burner next to spark electrode, which would attract the spark away from the burner. Oven spark electrode and module and harness are all perfect

“The repair was much simpler than I expected and really was more of an adjustment. I appreciated the courtesy and professionalism of the tech.”

Owner Venkat Mike Tenant M.
Samsung WasherFeb 11, 2025Blaine, MNTechnician: Lucas

Model WA50M7450AW/A4

He had a kinked hose behind the washer not letting the cold water in. Remounted water line and tested. Good to go

“Great and friendly service! Thanks for your help!”

Joe M.
Frigidaire RefrigeratorFeb 12, 2025Minneapolis, MNTechnician: Nate

Model FFTR2045VS7

Not running. Found a bad defrost timer. Replaced timer and its running and cooling now.

Frigidaire DishwasherFeb 12, 2025Minneapolis, MNTechnician: Dakota

Model FDPH4316AS0A

Customer states leaking, tested unit and all functions ok no leaks, machine operating within spec during visit

“The Omega Force team has been nothing short of stellar from the on phone/online Reps to the in field service guys technicians. I mean professionalism with a capital P. Accommodating, Prompt knowledgeable. Courteous. You name it Dakota and the team embodies great service; who / what company in need doesn’t want what they provide? Bravo! Guys BRAVO!”

George Builder C.
Frigidaire RefrigeratorFeb 12, 2025Farmington, MNTechnician: Delton

Model FRSS2623ASG

Found that the refrigerator right side door was not even. I adjusted door slightly and doors are closely even. I also explained to customer that there is a warning sticker on back of refrigerator stating that foods near the back wall on top shelf will be colder than rest of the fridge, which is normal for this model fridge. Refrigerator is working well.

“On time, friendly and knowledgeable.”

Jeffrey S.
Whirlpool MicrowaveFeb 12, 2025Otsego, MNTechnician: Paul

Model MH1150XMQ-0

Owner stated microwave stopped, no power. Diagnosed blown fuse. Verified door switches operating properly. Replaced fuse. Started microwave and verified operations. 1800 watt microwave pulling 15 amps and working properly.

“The men showed up when expected, were polite, and fixed my microwave in a short time. Thank you.”

Wendy M.
LG WasherFeb 12, 2025Hudson, WITechnician: Aaron

Model WM3400CW

I removed the washing machine lid to access the inlet valves for hot and cold water. I sit water to the appliance off and disconnected the hot and cold supply lines. I removed the hot ave cold solenoid valves ave replaced both with the hardware sent to the home. Assembled the valves and secured them in place, connected rubber water lines inside the washer and turned water supply on to both valves. No leaks found what so ever and the washer fills, agitates, drains and spins as expected again. The washing machine is good for normal everyday use.Replacement parts in pictures.

“Very professional, courteous, friendly and timely.”

Anthony Or Kari A.
Electrolux DryerFeb 12, 2025Saint Paul, MNTechnician: Hyrum

Model ELFG7537AW1

On arrival opened up the machine and installed the new igniter. Tested the machine seems to be working properly.

“Excellent service. Very professional and competent.”

Mike D.
Frigidaire RefrigeratorFeb 13, 2025Cambridge, MNTechnician: Collin

Model FRFN2813AF4

Upon inspection unit was making a rattling noise ! Unit had a plastic wrapper in the condenser housing hitting fan blade! Removed plastic wrapper and fixed issue ! Done

“Highly knowledgeable and professional”

Daniel O.
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