Service History 239 - Omega Force Appliance Repair

We serviced a

MAYTAG REFRIGERATOR

Model JFC2089HES

Near Chaska, MN 55318

Paul

Job Details: 07/15/2021

Complaint was unit not making ice. Cubes are so small its binding. Needs to replace filter.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG617SIW0

Near Minneapolis, MN 55419

Delton

Job Details: 07/15/2021

"Drum not tumbling motor just hums. Cannot spin tub by hand. Found that there was a piece of plastic lodged between drum and edge of cabinet. Looks like some kind of packaging material (see picture) removed item, tested and drum now spins and is tumbling, heating and working good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Plymouth, MN 55446

Seth

Job Details: 07/15/2021

The inspection panel is loose because its missing a screw. Replace the screw and insert unit open and close properly. I started unit on the rinse only cycle it started and cycled. I drained and completed testing. Dishwasher is working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Plymouth, MN 55446

Seth

Job Details: 07/15/2021

Water leaking from bottom of the freezer. Upon arrival and inspection I found the defrost drain was blocked with a ball of hair. I steamed out the drain and dried out the cavity. The fridge is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM3360HVCA

Near Maple Grove, MN 55369

Seth

Job Details: 07/15/2021

"Loud in spin, 1/8 in play in the rear main bearing. I quoted replacement. ."

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG427UIW0

Near Otsego, MN 55301

Seth

Job Details: 07/15/2021

"Not tumbling, underwater in the fan. I removed them and tested. The dryer is now fixed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA-03

Near Saint Michael, MN 55376

Seth

Job Details: 07/15/2021

Filter changed then water dispenser stopped working. Upon arrival and inspection I found the icemaker still worked but the dispenser did not. Temperatures on the ice bladder were below freezing. I took 20 minutes and thawed out the dispenser valve and water tank. I was unable to get water to flow again. I quoted replacement but water filter assy filter is no longer available from Samsung. Because the water filter has been discontinued even if we replace existing parts that we cannot guarantee the dispenser will work because Per the manufacture an OE filter must be used and they are no longer made.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHG2366PF0

Near Saint Michael, MN 55376

Seth

Job Details: 07/15/2021

Customer complains the fridge is getting a high temp error. Upon arrival and inspection I found the freezer door was not closing completely the left hand rail assembly has failed. The door may be bent but unit is not pulling the door completely closed causing frost in the freezer and dampener to not open..

We serviced a

GE RANGE- ELECTRIC

Model PHS930SL3SS

Near Eden Prairie, MN 55346

Delton

Job Details: 07/15/2021

"Replaced cooling fan, tested and ove and cooktop now heat and are working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Bloomington, MN 55431

Delton

Job Details: 07/15/2021

Leaking water underneath crisper drawers. Is this part of evaporator kit needed for frosted vent holes and frozen drain line? .; saved tckt

We serviced a

INSIGNIA WASHER TOP LOAD

Model NS-TWM41WH8A

Near Burnsville, MN 55337

Delton

Job Details: 07/15/2021

"Hot and cold water lines switched so it was always hot water filling. Swapped water lines, tested and water temperature is correct per the cycle selected."

We serviced a

MAYTAG DRYER- GAS

Model MGDC300XW0

Near Apple Valley, MN 55124

Delton

Job Details: 07/15/2021

Found that the thermal fuse was bad. Customer approved estimate. Replaced thermal fuse and reassembled dryer front panel. Tested and dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG DRYER- GAS

Model MGD6600TQ0

Near Apple Valley, MN 55124

Delton

Job Details: 07/15/2021

"Making loud thumping nose. Found that idler wheel was worn out. Replaced pulley, tested and dryer is running quiet and working good.; used 1 8547174V (IDLER PULLEY) from stock"

We serviced a

GE DISHWASHER

Model GDT635HMJ2ES

Near Eagan, MN 55123

Delton

Job Details: 07/15/2021

Dishwasher wont start as Im here. I power cycled dishwasher and dishwasher now starts and is working. Ran diagnostics and no error. All functions are working good. Dishwasher ran 30 minutes and is working good.

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, MN 55311

Seth

Job Details: 07/14/2021

Customer complains the latch is broken and door wont stay closed on the dryer. The latch strike is broken.; ordrd 1 00491673 (Latch strike)

We serviced a

GE WASHER TOP LOAD

Model EWA5600G2WW

Near Minneapolis, MN 55427

Nate

Job Details: 07/14/2021

"Extension did not work. Can not seal well. Customer originally wanted to keep washer further from wash tub, but we were able to find a compromise of a place closer to the wash tub but not blocking it. Runs great. Did not charge customer for extension hose since it didnt work."

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA03

Near Chanhassen, MN 55317

Paul

Job Details: 07/14/2021

"Complaint was unit has noise from fan, and water under crisper drawers, and Icemaker is bad as well, Also rear evaporator panel is damaged. So we will need that as well if warranty covers the repair. defect on this Samsung, also icemaker is broken. And cracked rear evaporator panel. Not sure this will be covered. ; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDF610PSJ6SS

Near Rogers, MN 55374

Phillip

Job Details: 07/14/2021

The dishwasher is dead but there is a green light flashing very fast on the main board. I tested the heater and the resistance was out of spec. There is a bulletin on this model for the heater and control. . WD21X25736 control WD05X24776

We serviced a

LG DRYER- ELECTRIC

Model DLE3777W

Near Chanhassen, MN 55317

Paul

Job Details: 07/14/2021

Complaint was unit wont start. Had a stuck button. Issue fixed.

We serviced a

LG WASHER FRONT LOA

Model WM1832CW

Near Minnetonka, MN 55345

Paul

Job Details: 07/14/2021

Complaint was unit getting motor locked error Has a bad rear bearing. Dana please send to autho. ; O-emld tckt

We serviced a

KENMORE RANGE- ELECTRIC

Model 79094432700

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

Complaint was unit staying hot on low. Replaced burner switch. ; used 1 316436001 (SWITCH) from stock

We serviced a

SAMSUNG DRYER- GAS

Model DV50K8600GV/A3

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

Complaint was noise Replaced 1 roller. ; used 1 4581EL3001E (ROLLER) from stock

We serviced a

LG MICROWAVE

Model LMV1650ST

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

"Complaint was unit not heating, and door separating. need a mag and door Mag is NLA 6324W1A001MDoor in stainless steel is NLA. 3581W1A466L. .; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs571cidb02

Near Big Lake, MN 55309

Matt

Job Details: 07/14/2021

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Icemaker cycled and filled with water. Icemaker is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Minneapolis, MN 55444

Phillip

Job Details: 07/14/2021

I replaced the door latch and the control panel. The door shuts good and all buttons work on the panel. I ran a short cycle and is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS68EJSB0

Near Eagan, MN 55123

Delton

Job Details: 07/14/2021

"Found that ice maker is leaking and the ice maker fill tube leaks down back wall of freezer onto evaporator fan, causing loud buzzing or fan to stop because of ice build up. Also the ice and water dispenser doesnt work, lastly door fridge door bin is cracked.Not sure if door bin or dispenser or ice maker are covered . Would need several parts to fix this problem. Currently i shut off water and removed ice build up around evaporator and is now quiet and cooling. Check coverage and get autho.Dispenser power board# 241527601; water valve# 242252702; fill tube# 241796405; ice maker# 241798231; door bin# 240356402;; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB700BFS2

Near Minneapolis, MN 55444

Phillip

Job Details: 07/14/2021

I replaced the door hinges. The door shuts good and does not drop below 90 degrees. I put screws back in to secure the dishwasher.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A211

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

Complaint was unit not completing cycle. Spider is bent..

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FAFS4174NW0

Near Big Lake, MN 55309

Matt

Job Details: 07/14/2021

"Customer complaint is, LCD SAYS DOOR IS LOCKED & IT WONT START & WHEN DOOR IS OPEN IT SAYS ITS LOCKED. Inspected and tested. Found the door lock has failed. Installed new door lock and tested. Washer is now working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Shakopee, MN 55379

Paul

Job Details: 07/14/2021

Complaint was unit not getting water water was shut off. Issue fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minneapolis, MN 55446

Seth

Job Details: 07/14/2021

"Not washing - F4E3 error logged. Failed circulation pump. order W11085683 for the return visit."

We serviced a

KENMORE REFRIGERATOR

Model MISSING

Near Champlin, MN 55316

Phillip

Job Details: 07/14/2021

"The fridge door cam was worn out. I replaced the door cam and its shutting better now and now doors are level. The model tag is missing. I took pics of where it should be. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4318165 (CAM KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model MISSING

Near Rogers, MN 55374

Phillip

Job Details: 07/14/2021

The ice maker s not making ice and the water line is frozen. I pulled the fridge out and found rust building up behind the fridge on the panel. This is a common issue with this model and has no fix. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LFA

Near Elk River, MN 55330

Matt

Job Details: 07/14/2021

"Customer complaint is, BOTTOM FREEZER STARTING UNFREEZING AND LEAKED ONTO FLOOR AND WOULDN'T MAINTAIN TEMP. Inspected refrigerator and found the compressor, condenser fan and evaporator fan are all running but not cooling at all. Sealed system has failed. Also it looks like this is the refrigerator that gets the ice ball on the back of the refrigerator near the icemaker. Refrigerator needs to be replaced."

We serviced a

LG MICROWAVE

Model LMVM2033BM/00

Near Elk River, MN 55330

Matt

Job Details: 07/14/2021

"Customer complaint is, door not closing properly. Inspected and tested microwave. Door is closing great and microwave is testing good. I cant get it to fail for me. Customer says that it will work fine for a couple days or sometimes a couple weeks and then doesnt start. LG replaced the board and that didnt fix the problem. Theres not much I can do with this thing when its working great for me. Advised customer to get a video of what its doing next time."

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ8WW

Near Eagan, MN 55123

Delton

Job Details: 07/14/2021

"Drain pump was locked up. Replaced drain pump. Tested and washer now drains. Tested and washer fills, agitates, drains and spins. Washer is working good."

We serviced a

BOSCH MICROWAVE

Model HMC87151UC/01

Near Edina, MN 55424

Delton

Job Details: 07/14/2021

"When plugging in microwave it will pop the breaker. Found that door switch was shorted and creating a dead short to pop the breaker. Replaced micro switch, tested and microwave turns on and is heating and working good.I did notice that clock LED did go dim few times when i was testing it but then stayed lit and all functions was working good. If clock LED goes blank or dim if customer calls back the control board would need to be replaced part# 00771183; used 1 ES16802 (MICRO SWITCH) from stock"

We serviced a

GE RANGE- ELECTRIC

Model PHS930SL3SS

Near Eden Prairie, MN 55346

Delton

Job Details: 07/14/2021

Part not delivered yet. Rescheduling call.; schdld next appmnt for 7/15 THU !

We serviced a

SAMSUNG DRYER- GAS

Model DV4587000GP/A3

Near Otsego, MN 55330

Phillip

Job Details: 07/14/2021

I found the idler pulley was bad. I replaced the idler and oiled the rest of the drum rollers. It sounds a lot better now. ; used 1 DE634A (PULLEY) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER5636KQ0

Near Shakopee, MN 55379

Paul

Job Details: 07/14/2021

Complaint was unit wont turn on.Unit missing L2 so they need an electrician. Not an appliance issue.

We serviced a

MAYTAG DISHWASHER

Model MDB7130AWQ

Near Minneapolis, MN 55438

Delton

Job Details: 07/14/2021

"Leaking and making loud noise when washing, also some cycles wont work when pushing button. Found that there are several issues, motor bearings are going bad and is loud, seals are corroded and ripped, control board buttons are shorted, filters and spray arms are caked on with hard water/calcium build up.Several parts are NLA or if was available .Upper spray arm# wp99002418; lower spray arm# wp9901788; inner filter# wp99001791; door seal# wp902894; deflectors# wp99001885; outer filter# 99001789; control board# wp99002824; sump/motor# 6-915416; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB657RJC1

Near Minneapolis, MN 55416

Nate

Job Details: 07/14/2021

"Not running. Only when door latches really solid. Latch is bad, and door hinges are really bent which makes it tough for door to latch. Ordered both parts, Coming back Tuesday to install.; ordrd 1 5304442175 (Latch) and 1 5304409912 (Hinge kit)"

We serviced a

KENMORE RANGE- GAS

Model 790.7433331

Near Monticello, MN 55362

Phillip

Job Details: 07/14/2021

I replaced the main board. Now the convection fan turns on during preheat and stayed of after preheat and was on the whole time in convection bake.

We serviced a

ROPER WASHER TOP LOAD

Model RAS8245EQ1

Near Minneapolis, MN 55426

Nate

Job Details: 07/14/2021

Not draining. Found a sock totoally sucked into drain pump. Replaced drain pump. Drains great now. Nice family. ; used 1 WP3363394 (DD DRAIN PUMP) from stock

We serviced a

GE REFRIGERATOR

Model PFIC1NFWCBV

Near Minneapolis, MN 55436

Nate

Job Details: 07/14/2021

Was going to replace icemaker but then discovered that the funnel that water funnels into is a big solid block of ice and the tube where water dispensers into the icemaker is completely frozen as well. It has a bad water valve. Ordered a new valve and will come back on Monday to install that as well as the new icemaker which I left at the customers house.; ordrd 1 WR57X10086 (Water valve)

We serviced a

GE DISHWASHER

Model PDT825SSJ0SS

Near Plymouth, MN 55446

Seth

Job Details: 07/14/2021

No response from UI. Power to the boards UI board has filed. I checked with GE both boards must be done on this model because of software differences.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY010

Near Plymouth, MN 55447

Seth

Job Details: 07/14/2021

Customers complaint with the fridge is there is an ice buildup in the freezer. Upon arrival and inspection I found the fridge was affected by service pointer W10632338E. I installed the new drain tube per the service pointers instructions. I put unit into force defrost and cleared the ice remaining in the freezer. The fridge is now fixed.; used 1 W10619951 (EVAP P TRAP) from stock

We serviced a

AMANA REFRIGERATOR

Model ABD2233DEW

Near Minnetonka, MN 55345

Seth

Job Details: 07/14/2021

Fridge is not cooling. upon arrival and inspection I found the jazz board and failed. The unit was frozen up. I defrosted in the freezer and installed a new jazz board. the fridge is now fixed.; used 1 W10503278G (JAZZ BOARD) from stock

We serviced a

KENMORE REFRIGERATOR

Model 79570339411

Near Golden Valley, MN 55427

Seth

Job Details: 07/14/2021

Not cooling. Failed sealed system was found fans and compressor were running but unit is not cooling. Note customer removed the fridge as it was too tight in the cavity to use air sled or board. Please transfer; saved tckt

We serviced a

WHIRLPOOL MICROWAVE

Model MH8150XJQ-0

Near Minneapolis, MN 55428

Seth

Job Details: 07/14/2021

Customer complains that the microwave has sparks and has fire inside. Upon arrival inspection I found two burn spots on the bottom of the microwave that were missing paint. I cleaned them and painted them and tested three times. Microwaves is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM2301HR

Near Maple Grove, MN 55311

Seth

Job Details: 07/14/2021

Squeaking when drum rotates. Upon arrival and inspection I found the bearing is failing and makes a squeak.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 07/14/2021

The customer sent me the video of the noise from ice maker. I ordered the ice maker and replaced it today. I cycled the ice maker. It ran a test and filled with water.

We serviced a

SAMSUNG RANGE- GAS

Model NX58F55QQSS

Near Minneapolis, MN 55407

Nate

Job Details: 07/14/2021

"Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor, ignites great and heats great. Nice family. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

KENMORE DRYER- GAS

Model 110.788327

Near Minneapolis, MN 55412

Nate

Job Details: 07/14/2021

"Dryer not drying clothes and smells burning. Vacuumed out dryer. Oiled rollers. Temps in dryer were 200. Airflow behind dryer is 26. Outside is 24.5mph. Good air flow. Found a belt thats cracked and wearing down. Replaced belt, which could have been giving off burning smell. Also told customer that if there is an airflow restriction in the vent, that could cause the burning smell. I replaced coils in case those are failing, contributing to the clothes not drying. Told customer it has great heat and new coils so if clothes still dont dry and they still smell burning, there isnt anything on the dryer side to do, but they should get vents cleaned. .; used 1 661570V (BELT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

GE REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55412

Nate

Job Details: 07/14/2021

"Fresh food is room temperature, and freezer is 56 degrees. Evaporator is not frosting over, despite compressor running. Fans all running. Sealed system issue.. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

AMANA DISHWASHER

Model MISSING

Near Chaska, MN 55318

Paul

Job Details: 07/14/2021

"Complaint was unit not cooking, Needs new magnetron, Unit is missing model and serial number. Dana unit cant be fixed missing data tag, . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Cologne, MN 55322

Paul

Job Details: 07/14/2021

Installed part and tested issue fixed.

We serviced a

AMANA DRYER- GAS

Model NDG7800AWW

Near Burnsville, MN 55337

Delton

Job Details: 07/14/2021

"Replaced listed parts, tested and dryer is tumbling, heating and workin good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near Apple Valley, MN 55124

Delton

Job Details: 07/14/2021

"Found that the motor is bad and dishwasher just fills and drains but never washes. Needs new motor/sump assembly. Part is on back order. Motor/sump assembly part# wpw10605058; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NBEXRL00

Near Chaska, MN 55318

Phil

Job Details: 07/13/2021

The display on the fridge is not working at all. The unit needs a new main board. (by FW)

We serviced a

MAYTAG FREEZER

Model MQU1556AEW

Near Otsego, MN 55330

Matt

Job Details: 07/13/2021

"Customer complaint is, NO COOL. Inspected and found the fan blade had slid back and wasnt turning. Slid fan blade back to were it needs to be and now its working great. ."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Wayzata, MN 55391

Phil

Job Details: 07/13/2021

None of the lights in the unit work. We need to order the light board. (by FW)

We serviced a

GE REFRIGERATOR

Model PFCS1RKZASS

Near Edina, MN 55439

Phil

Job Details: 07/13/2021

"The fridge is comletely dead. No lights, no display. The outlet has power. Ordered a new main board. (by FW)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5700SW0

Near Minneapolis, MN 55408

Nate

Job Details: 07/13/2021

"Control for load size was stripped on the knob, and the pressure sensor was seized up. Replaced the control and knob. Ran it and it runs great now, control works perfectly."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Elk River, MN 55330

Matt

Job Details: 07/13/2021

"Customer complaint is, NOT CLEANING. Inspected and tested dishwasher through service diagnostic cycle. It filled, washed, drained and heater came on and everything sounded good. I got no errors at the end. I did find the filter was plugged pretty good in the sump. I cleaned out filter and ran dishwasher on a pro wash cycle and it was working great. Dishwasher is operating normal for me. I think the issue is the plugged filter. Advised customer to clean filter regularly and run a cleaner through it."

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model NMGR336FS0

Near Minneapolis, MN 55408

Nate

Job Details: 07/13/2021

"Motor totally seized up. Replaced motor, runs great now.; used 1 131560100 (MOTOR) from stock"

We serviced a

LG RANGE- DUAL FUEL

Model LRE30955ST

Near Minneapolis, MN 55404

Nate

Job Details: 07/13/2021

"On the range, aside from the trip charge/diagnostic fee, land lord would be looking at approximately $506. The front right cooktop burner is broken. The medium heat and high heat work. Its only the low heat (center) that the element is physically broken and doesnt work. Will order if he wants to do the repair. Texted him this info. MEE35326801."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA54M8750AV/A4

Near Brooklyn Park, MN 55444

Phillip

Job Details: 07/13/2021

"The washer is getting power but when I press the power button nothing happens, no beeping nothing. After a while the lock ligh come on but then goes off. I tried to unlock the control but that didnt work. Sears was out and tried to diagnose it. They sent out a new control panel assembly but will not come back to put it in. I put in to see if it worked but it did not. It needs the main control board DC92-01998A. Main board DC92-01998A; states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model n/a

Near Minneapolis, MN 55444

Phillip

Job Details: 07/13/2021

The main board is failing and either needed to be repaired or replaced. I told the customer I could try the field repair . The customer declined the repair.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS0A

Near Minneapolis, MN 55430

Phillip

Job Details: 07/13/2021

"The customer said that it started leaking after the 3rd load after I left. They also said it does not leak every time. . I found the rinse aid cap laying in the bottom, I put it back in. I advised them on proper loading and soap usage. I also fixed the drain hose. I filled it 3 times and let it was the drained it out 3 times. It never leaked for me."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV209AEW/XAA

Near Maple Grove, MN 55369

Phillip

Job Details: 07/13/2021

I found the blue wire on the operating thermostat had come loose. I replaced the end connector and put the wire back on. I checked the rest and they were good. Its heating good now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Minneapolis, MN 55427

Seth

Job Details: 07/13/2021

Dishwasher pops the GFCI in the last minute of operation. Upon arrival and inspection I found the dishwasher was plugged into a ground fault circuit. The dishwasher is not rated to be on such a circuit. At the very end of the cycle the unit has an in efficiency that causes the GFCI to blow. I spoke with the customer about the issue and he will address the circuit problem.

We serviced a

KENMORE STACKED WASHER

Model 110.8875279

Near Big Lake, MN 55309

Matt

Job Details: 07/13/2021

"Customer complaint is, LEAKING FROM INSIDE AND ONTO FLOOR. Inspected and tested washer. Disassembled and watched unit run through two fill, agitate and drain cycles. Never saw it leak. Customer had changed the fill hoses because they were leaking. Im assuming that was his only problem. Washer is operating normal for me."

We serviced a

GE DISHWASHER

Model PDWT280V00SS

Near Maple Grove, MN 55311

Phillip

Job Details: 07/13/2021

Water is leaking from the water valve. I did not have the valve. Im ordering the valve. . ; ordrd 1 WD15X10014 (Water valve)

We serviced a

WHIRLPOOL STACKED DRYER

Model LTG6234DQ2

Near Big Lake, MN 55309

Matt

Job Details: 07/13/2021

"Customer complaint is, stopped working , customer noticed a burning smell. Inspected and tested. Found the inside of the dryer had a ton of lint in it and had caught on fire. Found the vent pipe had come loose on the inside and was putting a bunch of lint on the inside. I cleaned out the inside of dryer and reattached the vent. Tested dryer and its working great. Temperatures were cycling between 230F and 120F with vent disconnected and spiked up to 250F before I shut it off. The vent needs to be cleaned before they use the dryer. Dryer is now fixed."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDZ600TW1

Near Monticello, MN 55362

Matt

Job Details: 07/13/2021

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. . Customer approved repairs. Installed new heating element and tested. Dryer is now heating great. Dryer is now fixed. ; used 1 WP8544771 (LONG ELEMENT) from stock"

We serviced a

AMANA REFRIGERATOR

Model SBD21VPSE

Near Minneapolis, MN 55411

Nate

Job Details: 07/13/2021

"Not dispensing water or making ice. Copper water line was actually cut off. She had a plumber coming out who will install a new line. I did confirm that the valve humms when you press water dispenser, and I cycled Icemaker and it cycled perfect, so customer should be good to go after water is hooked up. ."

We serviced a

AMANA WASHER TOP LOAD

Model NTW4516FW1

Near Minneapolis, MN 55427

Seth

Job Details: 07/13/2021

Bangs in spin. I ran unit empty and tested the spin and found no issues. I tripped the sensor and unit stopped and restarted as designed. No issues found. I recommend customer rebalance the load manually when this banging occurs.

We serviced a

GE REFRIGERATOR

Model CFE28TSHGSS

Near Albertville, MN 55301

Phillip

Job Details: 07/13/2021

The fridge is not defrosting and the fan is hitting the ice and is causing the fan to fail. Im ordering and replacing the fan and control board. ; ordrd 1 WR55X37006 (Control board) and 1 WR60X26866 (Fan motor)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEM00

Near Minneapolis, MN 55416

Seth

Job Details: 07/13/2021

Customers complaint was the refrigerator discharges water occasionally. Upon arrival and inspection I found the unit was affected by service bulletin about the duckbill getting plugged in the back. I remove the duckbill and cleaned it as well as cut a notch in it. I removed the evaporator cover and clean thoroughly. When cleaning the drain hose I found a whole host of buildup. I cleared it out and tested by pouring a 4 ounce glass of water down the drain. It drained perfectly.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED8500SR0

Near Minnetonka, MN 55345

Seth

Job Details: 07/13/2021

Customer complaints the dryer is squealing when the drum tumbles. Upon arrival inspection I found the idler pulley was heavily worn and making a noise. I replaced it with the new design her whirl pool and it quite it down immediately. The dryer is now fixed.; used 1 279640 (ROLLER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QDXOS

Near Minnetonka, MN 55345

Seth

Job Details: 07/13/2021

Customers complaint with the fridge its not cooling. Customer also note the evaporator fan in the freezer is loud. Upon arrival and inspection I found very little frost pattern after 20 minutes of watching the evaporator. Sealed system issuet

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSS2

Near Wayzata, MN 55391

Seth

Job Details: 07/13/2021

Customers complaint with the dishwasher is the racks are rusting and tines are falling off of it. She also complains unit leaked one time and the UI intermittently will only allow one selection type. Upon arrival and inspection I found heavy sudding from contamination inside the dishwasher when I test ran it. Its obvious there is a button that sticks intermittently on the UI and it needs to be replaced. The racks indeed are rusty and tones have fallen off. . Parts needed are a black console you are assembly and upper and lower racks.; ordrng 1 WPW10021710 (Console)

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Shakopee, MN 55379

Paul

Job Details: 07/13/2021

Complaint was unit not heating. Hi limit was tripped reset and tested issue fixed.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5200VQ2

Near Shakopee, MN 55379

Paul

Job Details: 07/13/2021

Complaint was unit not running. Needed new lid switch. Issue fixed. ; used 1 WP8318084 (LID SWITCH) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R5ESBS

Near Shakopee, MN 55379

Paul

Job Details: 07/13/2021

Complaint was Water leaking Had a plugged defrost drain. Cleared issue fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET16JKXDW02

Near Chanhassen, MN 55317

Paul

Job Details: 07/13/2021

"Handle wasnt correct. To long and we need mounting caps. Please research parts to get correct handle and caps. ; saved tckt , states that autho needed"

We serviced a

GE DRYER- GAS

Model DBVH520GJ2WW

Near Eden Prairie, MN 55346

Paul

Job Details: 07/13/2021

Installed part and tested issue fixed.

We serviced a

GE REFRIGERATOR

Model PGCS1PJYASS

Near Minnetonka, MN 55345

Paul

Job Details: 07/13/2021

"No compressor functions at all, Installed inverter board and tested issue fixed. Compressor turns on now."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8600YW1

Near Excelsior, MN 55331

Paul

Job Details: 07/13/2021

"Installed parts and tested with Med load, issue fixed."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Victoria, MN 55386

Paul

Job Details: 07/13/2021

"Complaint was leak error, brother was house sitting wile owners were in hospital having baby, And this happened to him.Pulled unit out and tested for 30 minutes no leaks found But lots of suds, Told customer its a soap issue."

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOD51EC0AS04

Near Minnetrista, MN 55375

Paul

Job Details: 07/13/2021

Installed parts and tested issue fixed.

We serviced a

KENMORE DISHWASHER

Model n/a

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

Customer approved estimate. Replaced upper rack adjuster kit. Tested and rack now slides in and out and no longer falls down. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDC200XW3

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

"Breaker was off for dryer. Turned on breaker and dryer motor tumbles but no heat. Tested electrical at outlet and at terminal and is missing 120v for heater element.Needs to be transferred to electrician.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE515S0ES1

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

Replaced control board and oven temperature sensor. Tested and oven preheats and reaches correct temperature.

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES1

Near Minneapolis, MN 55438

Delton

Job Details: 07/13/2021

"Found that the evaporator drain was clogged and not draining and then would freeze over and then back up and leak onto bottom of freezer. There is a new drain kit part to fix this problem. Replaced with new kit, tested and refrigerator now drains and no longer leaks.; used 1 W10619951 (EVAP P TRAP) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW1

Near Burnsville, MN 55306

Delton

Job Details: 07/13/2021

"Found that tub is stripped so motor will spin but tub will not. Cost of tub, hub, splutch.-."

We serviced a

KENMORE STACKED DRYER

Model 110.975716

Near Apple Valley, MN 55124

Delton

Job Details: 07/13/2021

"Making loud squealing sound. Found that idler wheel is worn out. Replaced idler wheel, tested and dryer is running quiet and working good.; used 1 279640 (ROLLER) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13093N410

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

"Dishwasher not drinking. Found that the drain pump not running, just humming. Found that there was broken glass inside drain pump. Removed debris and found the 1 fin was chipped/worn out from glass but now drains but is a bit noisy due to fin. .Drain pump part#"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model GLEF384GSA

Near Elk River, MN 55330

Phil

Job Details: 07/13/2021

The BR burner does not get hot. We stock the switch- part number is 316436000. Ordered a burner. (by FW)