Service History 221 - Omega Force Appliance Repair

We serviced a

MAYTAG DISHWASHER

Model MDB8751BWS

Near Elk River, MN 55330

Matt

Job Details: 10/20/2021

"Customer complaint is, NOT COMING ON- POPS BREAKER. Inspected and tested. Found the control panel has failed. Needs a new control panel. Part on order. Customer requested return trip for 11/1.; ordrd 1 6-919829 (Control panel)"

We serviced a

KENMORE REFRIGERATOR

Model 795.7401341

Near Eden Prairie, MN 55347

Delton

Job Details: 10/20/2021

Found that this is an LG fridge and is a no cool. Has the LG compressor issue. I informed customer that there was a class action lawsuit for their compressors and best bet would be to contact Kenmore and see if they will cover the repair costs since it is a major repair. Customer will contact kenmore and see what they say or look into purchase new fridge.

We serviced a

KENMORE WALL OVEN- GAS

Model 790.490634

Near Big Lake, MN 55309

Matt

Job Details: 10/20/2021

"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Part on order. Customer requested return trip for the 29th. ; ordrd 1 318004900 (Thermal switch) and 1 318003606 (Safety thermostat)"

We serviced a

KENMORE RANGE- ELECTRIC

Model 911.933319

Near Chaska, MN 55318

Phillip

Job Details: 10/20/2021

A couple of the burners are not working properly. I replaced all 4 burners and the receptacle for the bad burners. Everything came in a kit. I showed the customer what I repaired and that now everything is working. ; used 1 4392061 (COIL BURNER KIT) from stock

We serviced a

KENMORE DRYER- GAS

Model 110.7893279

Near Eagan, MN 55123

Delton

Job Details: 10/20/2021

"Found that motor is weak. Customer approved estimate and also wanted to replace rollers, belt, idler. To rebuild dryer. Ordering parts and rescheduling.; ordrd 1 Wp697772 (Blower wheel) and 1 279640 (Idler wheel) and 1 661570 (Belt) and 1 Wpw10314173 (Roller) and 1 279787 (Motor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AARS/XAA

Near Saint Michael, MN 55376

Matt

Job Details: 10/20/2021

"Customer complaint is, NOT COOLING/FREEZING. Customer said it completely stopped cooling. They unplugged it and cleaned it out and let it defrost. Plugged it back in and its been working for the last 3 days. Inspected and found both compartment temperatures are good. Compressor and all fans are running. Refrigerator test good and is operating normal."

We serviced a

KENMORE REFRIGERATOR

Model 795.755444

Near Eagan, MN 55123

Delton

Job Details: 10/20/2021

Refrigerator was unplugged when i am here. Refrigerator is in garage. Floor was uneven and leaning forward so doors would open when i bumped the fridge and freezer door rails are broken and not lining up correctly and left side freezer door will pop open slightly. I raised the front of fridge so fridge doors wont self open and gravity keeps doors closed. Freezer door rails would need to be replaced for freezer door to open and close correctly otherwise customer really needs to push door closed to seal it. Evaporator fans are running and working good and suspect that fridge was not sealing causing ice build up and fan to stop. Customer will try now with the fridge is level and see if it keeps food cold. They will all back if they want to proceed with freezer door rail repair. (4975jj2007e and 4974jj2005f)

We serviced a

BOSCH DISHWASHER

Model SHU8805UC/14

Near Chaska, MN 55318

Phillip

Job Details: 10/20/2021

"The complaint is the dishwasher will fill but does nothing else and soap sits in the bottom. I started the dishwasher, it fills and then there a noise from the wash motor. After testing I found the propeller on the wash motor is bad. I can feel the propeller and spin it with my finger. It needs a new wash motor. I was unable to locate the part In stock. Circulation motor-00239144The water valve under the sink was also stuck so I was unable to turn the water off. ; snapped 1 QuickPics, states that autho needed"

We serviced a

KENMORE WASHER TOP LOAD

Model 796.29002

Near Saint Michael, MN 55376

Matt

Job Details: 10/20/2021

"Customer complaint is, GRINDING NOISE AND NOT DRAINING. Inspected and tested. Found the gear case is grinding and the agitator is stripped. Needs a new gear case and agitator plate. Quoted customer $450. to install new gear case and agitator. Customer declined repairs and is going to replace the washer."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Hopkins, MN 55343

Nate

Job Details: 10/20/2021

"Water has been leaking from the drain into the bottom of the freezer and it is causing ice to build up on the bottom of the freezer, and then it leaks out. Found a clogged up drain line under the fridge, cleaned that out and steamed out the drain pan and drain line. Now it drains great. Icemaker was not working or cycling. Replaced icemaker, cycled it and it filled with water.; used 1 W10884390 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Otsego, MN 55301

Matt

Job Details: 10/20/2021

"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump was just humming and not pumping the water out. Removed drain pump and tested, impeller is not turning. Needs a new drain pump. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW75HEFW0

Near Plymouth, MN 55446

Nate

Job Details: 10/20/2021

"Replaced main PCB and sensor. Drains great now. Recommended using less detergent, as there are suds left over after spin."

We serviced a

BOSCH DISHWASHER

Model SHX88PW55N/11

Near Plymouth, MN 55446

Nate

Job Details: 10/20/2021

"Rinse aid leaking from dispenser. Replaced dispenser. No leaks now. Customer is gone, will call office later to make payment."

We serviced a

GE REFRIGERATOR

Model CYE22TSHGSS

Near Eagan, MN 55123

Delton

Job Details: 10/20/2021

"Found that the freezer evaporator drain tube was clogged and would leak onto bottom of freezer then onto floor. I defrosted drain and unclogged it. Tested and i now drains correctly and no longer leaks. Refrigerator is working good.This is different issue then bad refrigerator fresh food evaporator fan. Charge for this?; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB755DW2

Near Rogers, MN 55374

Seth

Job Details: 10/20/2021

Ui is not responding. Parts on order ; ordrd 1 W11042482 (Ui)

We serviced a

SAMSUNG MICROWAVE

Model SMH2117S

Near Saint Michael, MN 55376

Seth

Job Details: 10/20/2021

Microwave latch is loose and no longer is working. Upon arrival and inspection I found that spraying had popped loose. I reinstalled the spring and tested and its now working great.

We serviced a

ELECTROLUX DRYER- GAS

Model EIGD55HIW0

Near Saint Michael, MN 55376

Seth

Job Details: 10/20/2021

Customers complaint is the dryer does not start and has an error code. Upon arrival and inspection I found a failed high limit thermal fuse. I replaced it and tested the vent. The vent is blocked I notified the customer not to use until the vent is clean the dryer is now fixed.; used 1 137539200 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9250PW0

Near Richmond, MN 56368

Seth

Job Details: 10/20/2021

Pf error when I try to start the dryer. I checked the power supply the power block and found ultimately is that the control board is failing when its under load. The part is not made anymore please see what you can find let customer know. Note this dryer has seen better days. WP8546219 - NLA; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Maple Grove, MN 55369

Seth

Job Details: 10/11/2021

Not draining. New garbage disposal or still had plug in place could not drain. I remove the plug and tested the dishwasher its now fixed

We serviced a

WHIRLPOOL DISHWASHER

Model DU920PFGG2

Near St. Louis Park, MN 55426

Nate

Job Details: 10/11/2021

The dishwasher tips forward. It was not mounted to the countertop. I mounted it to the countertop and it is nice and firm now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model W1TXEMMWS00

Near Minneapolis, MN 55426

Nate

Job Details: 10/11/2021

Water pools every few weeks on the right side under the fridge. Found water dripping from the water line coming up to the icemaker. Verified that the line wasnt frozen. Detached the water line and made sure water flowed out well. Used red glue and the clamp to give a tight seal. Customer never uses Icemaker so they said to turn water off to fridge. Should be no more leaks now.

We serviced a

SPEED QUEEN DRYER- GAS

Model ADG4BRGS115TW01

Near Minneapolis, MN 55446

Seth

Job Details: 10/11/2021

Scraping noise developed. I took it apart and inspected everything made a few small adjustments put it back together and scrape went away. I saw no specific evidence of what was making the noise. I checked with customer and he was happy with how the dryer was running when I left.

We serviced a

LG REFRIGERATOR

Model NOTAVAILABLE

Near Minneapolis, MN 55446

Seth

Job Details: 10/11/2021

"Not cooling. All fans and compressor are running. Failed sealed system .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE68315UC/18

Near Plymouth, MN 55446

Seth

Job Details: 10/11/2021

Customer complains that hes getting an 815 error and unit does not work. Upon arrival and inspection I found a leak from the water inlet from a seam. Part is on order; ordrd 1 20001729 (Water inlet)

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT2500AAE

Near Minneapolis, MN 55427

Seth

Job Details: 10/11/2021

Customer complains the unit made a loud squealing noise and it would not spin. Upon arrival and inspection I found the washer was sitting on a sloped floor and it was not level. I leveled the machine and inspected the belts and they looked great. I started washer empty and it ran perfectly agitating and spinning without any issues. I asked a customer for some laundry and ran a partial load. I watched in both agitate and spin I could not duplicate issue or find any issues outside that the laundry room needs to have a level floor installed for the washer. The slope is too great to use the adjusting feet are use wet boards were around but this issue will come up again if they dont deal with the root cause and get that machine setting level.

We serviced a

GE REFRIGERATOR

Model PSS23SGSASS

Near Maple Grove, MN 55369

Seth

Job Details: 10/11/2021

Customer had already bought parts and was hoping we could use generic parts he purchased. I let him know that we could not. I quoted job defrost heater and terminator needed to be replaced. He declined and said he would install his kit. Per the Customer I left the unit apart.

We serviced a

GE REFRIGERATOR

Model GFD28GYNCFS

Near Champlin, MN 55316

Seth

Job Details: 10/11/2021

Customer complains of the icemaker located in the freezer is not making ice. Upon arrival and inspection I found the temperatures in the freezer fluctuated between 12? and 20?F. The fresh food section temperature fluctuated between 45?F at 52?. All the fans are running and compressor was running.

We serviced a

BOSCH DISHWASHER

Model SHE68315UC/18

Near Plymouth, MN 55446

Seth

Job Details: 10/11/2021

Customer complains that hes getting an 815 error and unit does not work. Upon arrival and inspection I found a leak from the water inlet from a seam. Part is on order; ordrd 1 20001729 (Water inlet)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Apple Valley, MN 55124

Delton

Job Details: 10/11/2021

"Replaced door gasket, upper spray arm and heating element, tested and dishwasher now heats and no longer leaks. Dishwasher is working good."

We serviced a

GE REFRIGERATOR

Model PSC23SGNABS

Near Maple Plain, MN 55359

Phillip

Job Details: 10/11/2021

I replaced the water tank and two 5/16 fittings. I had to thaw out the water dispenser tube so I could try it. Its running good and not leaking. The customer does not want the heater kit at this time.; used 2 FITTING4 (5/16' JG FITTING) from stock

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFME517SIW0

Near Becker, MN 55308

Matt

Job Details: 10/11/2021

"Customer complaint is, DRUM NOT SPINNING. Inspected and found the belt is broken again. Im not sure why because the drum and idler pulley look good. Im going to order a belt and idler pulley. Parts on order. ; ordrd 1 134719300 (Belt) and 1 134793511 (Idler pulley assembly)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW2

Near Osseo, MN 55311

Seth

Job Details: 10/11/2021

Unresponsive UI. Part is on order; ordrd 1 W11170319 (Board)

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3015LMD

Near Becker, MN 55308

Matt

Job Details: 10/11/2021

"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer $285. to install new board and overlay. Customer approved repairs. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Apple Valley, MN 55124

Delton

Job Details: 10/11/2021

Getting AE error and drain pump continually running. As Im here dishwasher turns on and is running. I pulled out dishwasher and found that there is water in the drip pan and did leak at one point. Found that there is several rips in door gasket. Ordering door gasket and rescheduling.; schdld next appmnt for 10/15 FRI !

We serviced a

GE DRYER- ELECTRIC

Model DPGT650EHWW

Near Maple Grove, MN 55369

Phil

Job Details: 10/11/2021

The dryer tumbles but does not heat. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R4AQ6

Near Apple Valley, MN 55124

Delton

Job Details: 10/11/2021

"Found several issues with dispenser and also the filter housing is cracked and leaking when calling for water. Ice dispenser door and housing, plastic has cracked and flap wont stay in and warm air leaks in and creates ice build up. Filter housing 218904404; dispenser module 5304421849 NLA; chute holder 241688401; flap 241688501; actuator kit 5304493021; saved tckt"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7000DW4

Near Big Lake, MN 55309

Matt

Job Details: 10/11/2021

"Customer complaint is, WATER WONT STOP RUNNING ALWAYS DRIPS IN THE TANK & INCREASES WATER BILL. Inspected and tested. Found the hot side of the dual water valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Valve is working great and not leaking. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX46A05UC/14

Near Hopkins, MN 55305

Nate

Job Details: 10/11/2021

Uninstalled the motor that did not actually work for the dishwasher. Will return that to the parts company

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55409

Phil

Job Details: 10/11/2021

The fridge is at 50 degrees. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model kssc42mhs00

Near Long Lake, MN 55356

Phil

Job Details: 10/11/2021

The fresh food door does not open all the way and it does not close all the way. (by FW)

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8300SW2

Near Elk River, MN 55330

Matt

Job Details: 10/11/2021

"Customer complaint is, WONT DRY LIKE IT SHOULD. Inspected and tested. Started a timed dry cycle with high heat and dryer was cycling between 230F and 105F consistently for 3 cycles and then stopped heating. The gas valve coils have failed. Quoted customer to install new coils. Customer approved repairs. Installed new coils and tested. Dryer is heating great. Outside airflow is 20mph. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHS2386LF0

Near Mound, MN 55364

Phillip

Job Details: 10/11/2021

Found water leaking out of the freezer compartment. The defrost drain was plugged up. I defrosted the ice and clear the tube so no water drains. I made adjustment to the drain pan under the evaporator so water can drain better. The customer said the icemaker started making ice I found that the motor on the icemaker was weak. Replace the icemaker and advise the customer to replace the water filter.; used 1 5303918277 (ICEMAKER) from stock

We serviced a

HOTPOINT DRYER- ELECTRIC

Model NVL333EB1WW

Near Otsego, MN 55330

Matt

Job Details: 10/11/2021

"Customer complaint is, ANNOYING NOISE WHEN TURNED ON. I disassembled the dryer and inspected. Everything looked good. I vacuumed out the inside of dryer and greased the rear bearing. I even took off the baffles and checked them for coins. Reassembled and tested. Dryer still has a distant tick sound like every time the drum rotates but not bad. Dryer is heating and working great otherwise. I inspected this dryer as thoroughly as I can and cant find anything thats failed. Dryer is operating normal."

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Minneapolis, MN 55420

Delton

Job Details: 10/11/2021

"Replaced drain pump, tested and dishwasher now drains and is working good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS3

Near Chanhassen, MN 55317

Phillip

Job Details: 10/11/2021

Water was leaking out the bottom. I found water was leaking out the diverter. I replaced the diverter seal. I also removed objects from the spray arm jets. ; used 1 WPW10195677 (DIVERTER SEAL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Otsego, MN 55301

Matt

Job Details: 10/11/2021

"Customer said he called us and we recommended he call whirlpool because the dishwasher is under a year old and still under manufacture warranty. He said he never set up a appointment with us, so I didnt do anything here."

We serviced a

GE WASHER TOP LOAD

Model WHDRE526E1WW

Near Chaska, MN 55318

Phillip

Job Details: 10/11/2021

The washer will drain just not spin. I found the motor capacitor is blown. Im ordering the capacitor. ; ordrd 1 WH12X10462 (Capacitor)

We serviced a

KENMORE REFRIGERATOR

Model 253.5470341

Near Eden Prairie, MN 55346

Nate

Job Details: 10/11/2021

"Water is leaking through a hole in the drip pan. Pan is NLA. Steamed and cleaned up pan, used silver tape to seal it up and then coated with grease. Shouldnt leak anymore."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Shakopee, MN 55379

Phillip

Job Details: 10/11/2021

I replaced the main control board. Ran the calibration and auto test cycle. Its working good now.

We serviced a

GE REFRIGERATOR

Model TBX25PABLRWW

Near Eden Prairie, MN 55347

Nate

Job Details: 10/11/2021

"Leaks water from drain pan. Steamed out drain, drains great now. Also has a tear in freezer gasket, moisture gets inside it, rusty, then drips water. Explained to customer whats happening. Used red glue to try and help seal it."

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Shakopee, MN 55379

Delton

Job Details: 10/11/2021

Replaced drain pump and found that water line was kinked and started leaking. Replaced water line as well. Tested and dishwasher filled and drains. Dishwasher is working good.; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5000GW/A3

Near Shakopee, MN 55379

Delton

Job Details: 10/11/2021

Found that dryer inside smells like kerosene and not natural gas. Checked out inside dryer and vent and dryer is clean and is cycling heat good. Tried to pin point if any painting or staining was being done in house to cause that smell and seemed to be caused by scotch guard that they were using on some furniture during that time. I explained that once the house airs out the smell will dissipate. Dryer itself is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Albertville, MN 55301

Matt

Job Details: 10/11/2021

"Customer complaint is, ICEMAKER/ DISPENSER ISSUES. Inspected and tested. This is the refrigerator with the wires on the bottom of the freezer door hinge that break and cause problems with the ice maker. They have already been repaired once and I couldnt find any breaks, but not completely confident that there not the issue. Ice maker is stuck in the wrong position. I jumped it and the heater came on to release the cubes but never cycled. I jumped the valve and water filled the ice maker. Im pretty confident the ice maker is bad, but because of the wiring issue Im not 100 percent sure. I quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3152221

Near Chanhassen, MN 55317

Phillip

Job Details: 10/11/2021

I replaced the rotor and the stator. I ran a drain and spin cycle and it went through without stoping. I ran it again and its still working good. I charge the customer the difference for the parts only.

We serviced a

LG DISHWASHER

Model LSDT9908SS

Near Hopkins, MN 55305

Phillip

Job Details: 10/11/2021

Customer said they used 2-3 times then it started to leak out the right side. When it was running I noticed it sounded louder like the door was open. I found the tub trim was sticking out and pushing on the door and that was preventing the door from sealing tight. I fixed the trim and ran it. It did not leak for me. The customer even said the door seems to shut better now.

We serviced a

GE RANGE- ELECTRIC

Model JGBP28MET2BS

Near Maple Grove, MN 55311

Phillip

Job Details: 10/11/2021

I replaced the electrodes and all clips. All 4 burners work good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2409LS0A

Near Shakopee, MN 55379

Delton

Job Details: 10/11/2021

"Found that the gaskets are worn out and leaks. Replaced gaskets and seals. Tested and dishwasher is running and no leaks. Dishwasher is working good.; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), 1 154701001 (SPLASH SHIELD KITS), and 1 154827601 (TUB GASKET) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9200SQ00

Near Burnsville, MN 55337

Delton

Job Details: 10/11/2021

"Replaced MCU, tested and washer fills, agitates, drains and spins. Washer is working good."

We serviced a

DACOR WALL OVEN- ELECT

Model ECS230SCH

Near Eden Prairie, MN 55346

Nate

Job Details: 10/11/2021

"Lower oven not heating. Found a tripped thermal fuse (resettable). Reset it. Also found a disconnected wire to one of the bake element terminals. Made the terminal tighter and reattached. Lower oven bakes great now. The previous owner did a self clean and had the oven cleaned right before they sold the house. Pretty sure that caused the wire to pop off, and also could have easily tripped the thermal fuse.Upper oven seems to run too hot according to the customer. I ran the oven for a half hour and watched temps. First high and low was a total of 781, or 390. Second high and low was a total that averaged 358. Ordered new hinges. Coming back to install. ; ordrd 2 De81-04348a (Hinges)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Mound, MN 55364

Phillip

Job Details: 10/07/2021

Verify the noise is coming from the wash motor. I replaced the wash motor and let it run. It sounds great and theres no water leaking.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Eagan, MN 55123

Delton

Job Details: 10/07/2021

Found that upper rack plastic adjuster is broken. Replaced with new rack adjuster kit. Tested and rack is secure. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4850HW1

Near Minneapolis, MN 55426

Nate

Job Details: 10/07/2021

"The washing machine has been leaving orange residue on the customers clothes. The gear case is running loud, needs a new transmission. Recommended a new wash plate and transmission. The water is really soft, did a water test on it. "

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9549LW2

Near Chanhassen, MN 55317

Phillip

Job Details: 10/07/2021

"The customer said he came down after running the washer for 20 min and it had shut off and was full of watered he tried a couple cycles but nothing worked he then tried the spin cycle. The washer started to drain then went into a spin and shut off. I put in on a normal cycle and let wash. I then moved to spin. It ran the neutral drain, it never stop, it right through a spin cycle and shut off. I tried it a few more times and its working. I ran a complete rinse and spin and its still working good. Im thinking maybe the timer contact are going bad in the timer If the customer calls back please order a timer.I quoted the customer $283.12. Timer WP3951702"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model KFIS20XVMS2

Near Loretto, MN 55357

Seth

Job Details: 10/07/2021

I replaced the failed control board and tested the fridge. It is now fixed.

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Elk River, MN 55330

Matt

Job Details: 10/07/2021

"Customer complaint is, HAS NO POWER. Inspected dishwasher and found the UI board is unresponsive. Board has 120 to it and the light on the board is flashing rapidly. Im pretty confident that the main board is bad, but it could be the UI board. Quoted customer to install new UI board. Installed kit with new board, UI and all the wiring harnesses accept the door wiring harness and I get the same results. Light on the main board is flashing rapidly, but UI is dead and not responding. Im going to order the door harness because its the only thing thats not been replaced. Installed new door harness and its still dead. I started switching out boards using the old and new together and still dead. I took out all the new parts and reinstalled the old original parts and now its working. I ran the dishwasher for over 20 minutes and its working great. Im completely baffled on this dishwasher, but its working now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Albertville, MN 55301

Matt

Job Details: 10/07/2021

"Customer complaint is, NOT COOLING FRIDGE AND FREEZER. Inspected and tested. Compressor and fans are all running. Took apart evaporator cover and theres no frost on evaporator. Sealed system has failed. "

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3015LMD

Near Becker, MN 55308

Matt

Job Details: 10/07/2021

"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer to install new board and overlay. Customer approved repairs. Parts on order. ; ordrd 1 5304518661 (Board) and 1 316220725 (Overlay)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS3

Near Eagan, MN 55123

Delton

Job Details: 10/07/2021

Found that control board is bad as it is intermittently draining and not sending power to heater.; schdld next appmnt for 10/12 TUE !

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Minneapolis, MN 55420

Delton

Job Details: 10/07/2021

Found that drain pump is bad and will get drain error. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 ABQ73503004 (Drain pump)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8900BC0

Near Big Lake, MN 55309

Matt

Job Details: 10/07/2021

"Customer complaint is, EC UL- KEEPS SAYING ITS UNLEVEL EVEN IF ITS EMPTY. Inspected and tested. Found the bearing has failed. Quoted customer to install new bearing."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX00

Near Minneapolis, MN 55424

Nate

Job Details: 10/07/2021

Refrigerator was chirping and needed a new control board set. Replaced that and it runs great now with no chirping.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEMS309BSS00

Near Chaska, MN 55318

Phillip

Job Details: 10/07/2021

I replaced the lower oven display board and the convection fan blade. I tested at 350. It heated up good and sounded good.

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Minneapolis, MN 55416

Seth

Job Details: 10/07/2021

Dishwasher will not start. Failed control board was found part is on order.; ordrd 1 WD21X24901 (Board)

We serviced a

UNKNOWN Garbage Disposal

Model n/a

Near Minneapolis, MN 55407

Seth

Job Details: 10/07/2021

Customer complaints at disposal is not working and sink backs up. Upon arrival and inspection I found a blockage in the pipes leading from the disposer to the main drain. I cleared it and broke free. I tested with ice in the unit work perfect I flushed a lot of water through it no further repairs needed.

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA45M7050AW/A4

Near Savage, MN 55378

Delton

Job Details: 10/07/2021

"Ran quick cycle and washer filled, agitated, drained, filled for rinse, agitated, drained and spun. Did not find any errors or issues. Washer is working good as Im here."

We serviced a

BOSCH DISHWASHER

Model SHEM63W52N/11

Near Minneapolis, MN 55419

Nate

Job Details: 10/07/2021

"It is giving them an E 23 error code. Ended up finding debris that had gotten past the first filter and was stopping water from getting to the drain pump. After cleaning that out it drains awesome. Customer said its not drying the dishes very well, tested the heater and it has 9 A of current which is spec, its heating how it is supposed to, recommended to customer doing finish detergent and using rinse aid. Dishwasher runs great."

We serviced a

FRIGIDAIRE FREEZER

Model FPUH19D7LF1

Near Carver, MN 55315

Phillip

Job Details: 10/07/2021

I found water leaking from the bottom of the ice maker. Also found water leaking from the fill tube. I replaced the ice maker and put a tube around the fill tube so water does not spray out. I ran a harvest and it filled and is not leaking. ; used 1 5303918277 (ICEMAKER) from stock

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWZ600TW01

Near Edina, MN 55436

Nate

Job Details: 10/07/2021

"Washer leaking bad from front. Has a big tear in the boot. Replaced boot, ran it, no leaks. Runs great."

We serviced a

GE DISHWASHER

Model GSD5320D00BB

Near Maple Grove, MN 55369

Seth

Job Details: 10/07/2021

I replace the sales piston and seal and tested the dishwasher. It drains perfectly three times. The dishwasher is now fixed; ordrd 1 Wd24x10018 (Piston and nut)

We serviced a

BOSCH DISHWASHER

Model SHX46A05UC/14

Near Hopkins, MN 55305

Nate

Job Details: 10/07/2021

Installed new motor but it looked like it was possibly damaged and it didnt run. Just hums. Have to order another and come back. ; schdld next appmnt for 10/11 MON !

We serviced a

MAYTAG DRYER- GAS

Model HYG3657AWW

Near Burnsville, MN 55306

Delton

Job Details: 10/07/2021

"Found that blower wheel was full of lint causing it to go out of balance and make loud vibrating sound. Customer also said not drying all the time, Cleaned out inside dryer of lint build up and also replaced gas coils. Tested and dryer runs quiet and is heating and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRS01

Near Apple Valley, MN 55124

Delton

Job Details: 10/07/2021

"Replaced housing and water line hook up fridge itself is ready to go once water is hooked up.The waterline shut off to refrigerator wont shut off and needs to be flayed out to connect it. This needs to be transferred to plumber to fix waterline to fridge.; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model PDT720SSH6SS

Near Plymouth, MN 55446

Nate

Job Details: 10/07/2021

Not washing. Replaced the bad circulation pump. Runs great now.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/07/2021

I replaced the vent fan and sensor. I ran on a test cycle and now the vent fan comes in. ; used 1 Wpw10705575 ( Sensor) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3152221

Near Chanhassen, MN 55317

Phillip

Job Details: 10/07/2021

"The customer left the error code on the screen. Its the UE error code. I checked the rotor again, I tightened all the bolts. I did find the wash plate bolt was a little loose. I ran on a drain and spin empty. It went from 13 minutes down to 7 then jumped up to 19 and started to fill and now give the uE error. Im ordering the rotor and stator. ; ordrd 1 4417EA1002K (Stator) and 1 4413EA1004D (Rotor)"

We serviced a

GE REFRIGERATOR

Model GSE25HSHBHSS

Near Minnetonka, MN 55345

Phillip

Job Details: 10/07/2021

The fan blade was to far up so it was not moving air off the top evaporator. I fixed the blade. Its good now.

We serviced a

GE WALL OVEN- ELECT

Model CTS90DP4M1W2

Near Minneapolis, MN 55447

Phillip

Job Details: 10/07/2021

The customer said they had a burning smell before it popped and popped the breaker. I found in the junction box the wire nuts were loose and melting. I cut the bad wires and replaced the wire nuts. The customer reset the power and now its working good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBLS20ETSS01

Near Corcoran, MN 55340

Seth

Job Details: 10/07/2021

Icemaker is not working. I found freezer temps were between 13?F and 19?F. Customer had cranked the temperature to its coldest setting long ago. This fridge has a failing sealed system.

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6300TQ1

Near Apple Valley, MN 55124

Delton

Job Details: 10/07/2021

"Pulled out tub and cleaned inner tub and outer tub, tested and no more gunk floating around. Washer is working good.I LM with owner."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Dayton, MN 55327

Seth

Job Details: 10/06/2021

I replaced the worn out springs that hold the door into position. I worked with customer and adjusted it so the door would stay partially open to allow unit to dry better. The dishwasher is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Edina, MN 55410

Nate

Job Details: 10/06/2021

"Not draining. Found a bad drain pump. Replaced, runs great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT182SAW4

Near Minneapolis, MN 55445

Seth

Job Details: 10/06/2021

"Customer complains that the fridge is not cooling. Upon arrival and inspection I found the fridge plugged in compressor, condenser fan, and evaporator fan were all working but there was no frost on the evaporator. I watched for our few additional minutes and evaporator never frosted. The sealed system has failed; saved tckt"

We serviced a

GE WASHER TOP LOAD

Model GTW680BSJ5WS

Near Maple Grove, MN 55369

Seth

Job Details: 10/06/2021

Loud during agitation. Transmission is leaking and belt is failing. The undercarriage is oil soaked. Unfortunately this issue is not covered with the home smart warranty. Please submit to replacement helper.

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Maple Grove, MN 55311

Seth

Job Details: 10/06/2021

Dishwasher fills after it drains. The drain pump works perfectly. I found no high loop and that the sump fills when the sink drains. I installed a high loop and tested the dishwasher. It is now fixed. No additional charge if leaking continues and he wants to fix it See picture for part needed abs .

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA456DRHDSU/AA

Near Chanhassen, MN 55317

Phillip

Job Details: 10/06/2021

The washer is giving the unbalance error. The whole tub is loose and pushes down easy. The washer needs the new dampers. It needs 4 of them. I gave the customer a quote of He is calling Samsung to see if they will cover the repair. Need 4 dampers. DC97-05280W damper (4)

We serviced a

MAYTAG RANGE- ELECTRIC

Model MES5775BAF

Near Becker, MN 55308

Matt

Job Details: 10/06/2021

"Customer complaint is, TRIPLE BURNER IS HAVING ISSUES. Inspected and tested. Found the inside single burner on the triple burner has failed. Needs a new element. Installed new front right triple burner element and tested. Burner is working great. Burner is now fixed."

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Savage, MN 55378

Delton

Job Details: 10/06/2021

"Washer not draining. Found that drain trap was full of gunk/debris that was blocking water. Cleaned out drain trap, tested and washer now fills, agitates, drains and spins. I showed customer how to check drain trap. Washer is working good."

We serviced a

GE MICROWAVE

Model PVM1970SR1SS

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/06/2021

When you open the door the fan turns on. I found the bottom switch was bad. I replaced the switch and now its working good. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

GE DISHWASHER

Model PDW7880G00SS

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/06/2021

Verified the rollers on the upper rack are broken the the dispenser lid latch was stuck. I replaced the soap dispenser and the upper rack wheel. The lid works good and the rack rolls good. I removed the spray arm and filter. Cleaned the filter and screen. Advised the customer to clean the dishwasher with dishwasher cleaner.

We serviced a

GE WASHER TOP LOAD

Model WCSR4170D0WW

Near Minnetonka, MN 55345

Phillip

Job Details: 10/06/2021

The capacitor was bad. I went to Sundberg and got a new capacitor. I replaced the capacitor now its working good. ; pckd up 1 WH12X10462 (Capictor)