Service History 221

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed December 5, 2024 to December 16, 2024

LG WasherDec 5, 2024Plymouth, MNTechnician: Matt

Model WM8100HVA

Would like gasket replaced. Installed new door gasket and tested. Washer is now fixed.

“Friendly,efficient, very timely.”
Angie H.

Maytag DryerDec 5, 2024Woodbury, MNTechnician: Hyrum

Model MGD6630HC0

Upon arrival, customer states the machine makes a loud buzzing sound. Opened up the machine, discovered a chunk of lint had made it its way into the blower wheel and had caused it to come loose. Removed all of the lamp from the blower wheel and tightened it down and make sure everything was secure. Tested and everything seems to be working properly now.

Speed Queen DryerDec 6, 2024Chisago City, MNTechnician: Collin

Model ADGE9RGS115TW01

Front felt was compromised along with both back roller and shafts! Replaced roller and shafts . Also replaced idler pulley and front and back felt assembly! Done working great happy customer

“Collin went above and beyond my expectations when it came to repairing my dryer. A superb technician that’s very knowledgeable about his field. Great attitude and very friendly. Saved our day and dryer thank you so much again!”
Patrick F.

GE DryerDec 6, 2024Clearwater, MNTechnician: Paul

Model PTD60EBPR0DG

Found dryer in garage with no cord. Customer approved installing cord to test dryer. Diagnosed faulty wire to heater. Replaced wire connector and some wiring to heating g element. Tested dryer. Dryer working properly again.

Whirlpool DryerDec 6, 2024Rogers, MNTechnician: Paul

Model WGD9400ST0

Customer stated dryer is noisy. Found 3 of 4 roller wheels and idler wheel bearings all sticking. Customer approved dryer kit. Replaced kit and tested operations. Dryer working good again. Customer to use hot glue gun to put trim piece back on.

“Great service, professional, friendly and knew what he was doing. communicated to us what the issue was and fortunately had all of the parts in his van. Got them installed them and put our dryer back together. Very satisfied and would highly recommend this service. Thanks Paul, Merry Christas, sincerely Melinda and Craig.”
Melinda W.

Frigidaire RefrigeratorDec 6, 2024Minneapolis, MNTechnician: Dakota

Model PRFG2383AF8

Customer states unit wasnt cooling, not dispensing cold water and thought there were missing parts in FZR drawer. Unit is now cooling, dispensing cold water and verified that there are no missing parts from FzR

“Dakota was great!!! On time and answered all my questions/concerns.”
Lateef L.

Amana DryerDec 6, 2024Coon Rapids, MNTechnician: Collin

Model NGD4500VQ0

Installed new thermal fuse ! No obstruction in venting or blower wheel housing! Unit tested great done!

“We called and they came right away. Fixed y dryer in no time at all.”
Carol Or Charles E.

Beko RefrigeratorDec 6, 2024Saint Paul, MNTechnician: Hyrum

Model 7293749692

On arrival, went ahead and installed the icemaker and tested. Machine seems to be working properly now.

“No one wants to have to repair their appliances but if/when I do, I’ll call Omega again. They communicate well and provide great service.”
Kathy I.

LG RefrigeratorDec 16, 2024Plymouth, MNTechnician: Nate

Model LRMDC2306S/02

Replaced bad inner door assembly. Confirmed fridge recognizes now that door is closed. Water dispenses.

“Nate was great! He was very respectful and personable. My toddler kept saying “Nate fixed the fridge” for days!”
Mark And Sarah G.