Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed November 11, 2024 to November 12, 2024
Model ADE3SRGS175TW01
Installed new heater from last diagnosis. Once installed tested unit. Tested unit is working properly. Also cleaned up the rollers and idler pulley and oiled. Unit is working properly
“Had a wonderful experience from start to finish! Everyone I spoke to was professional and communication was outstanding! And best of all, Adam was able to get my dryer working again! I will definitely use this company in the future.”
Rabecca P.
Model WET4027HW0
Customer stated he took apart lint housing on the unit and tried to clean. Now his clothing is catching between the drum and ripping. Took front panels off and repositioned them. Screwed back together flush. Good to go
“Lucas was super nice and helpful.”
Logan S.
Model WRQA59CNKZ
Installed seal on right front door. Only one seal in box. Other door seal was good. Told customer give it a couple hours to form fit.
“Service was efficient and friendly.”
Richard T.
Model DLEX3570W
On arrival, open up the machine and replaced the four rollers and tested. Machine seems to be much quieter now and working properly.
“Hyrum was excellant. Explained the diagnostic and expeditiously completed the work. Thanks”
Mark F.
Model GWE19JGLXFBB
Installed new door gasket and reformed it done! Also re leveled unit! Done!
“We had excellent customer service and help from start to finish. We would highly recommend to others”
Kevin/lynn C.
Model SHX68T55UC/02
Customer said dishwasher was getting E15 (leak) error and unplugged dishwasher. When I got here the dishwasher inside is full of water that it is leaking over the door into leak pan and floor. Based on that the watervalve is not fully closing allowing water to slowly trickle in.Customer approved estimate. Replaced water valve and cleaned out water. Tested and dishwasher is running for 30 minutes and no leaks. Dishwasher is working good.
“Delton came and diagnosed our dishwasher issue, had the part, and fixed it promptly. I would use them again!”
Bill Z.
Model 596.75232401
Ice maker motor is just grinding and not cycling. Ice maker would need to be replaced. Customer approved estimate. Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.
“Was able to schedule appointment promptly, arrived on time, was able to complete repair quickly.”
Joe D.
Model DV48J7700EW/A2
Customer states the dryer is making noise, found the 2 rear rollers are tight and the idler pulley was locking up. Repaired and got the dryer working as is should
“Brandon was very polite & professional. He was knowledgeable & explained what he was doing & how things worked. I will definitely call Omega Force again if I need anything fixed again & hope I get Brandon again or someone as nice. Thank you.”
Cheryl Z.
Model GRFS2853AF
Floors to the house were un level. Fixed door issue and advised to call builder to fix floor issue.
