Model FPGC3077RS
Upon arrival, opened up the machine and replaced the spark module. Tested and machine seems to be working properly now.
Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed November 12, 2024 to November 15, 2024
Model FPGC3077RS
Upon arrival, opened up the machine and replaced the spark module. Tested and machine seems to be working properly now.
Model ELTE7300AW0
Customer states intermittent squealing noise, noise not present during visit, disassembled unit (pic attached) and inspected rollers, belt and idler all check ok, Reassembled unit and tested no noise while running. Instructed customer to continue to use unit, call back if issues persist, and take note of operating conditions when noise is present
“Great experience”
Glenn B.
Model BFFD3624SS
Installed new control board and sensor that Techline said to replace. Once it was replaced tested unit everything is checking out good. Explained customer it might take a few days to regulate the temps back to a normal state.
“Adam is professional and knows his stuff. I’m grateful for his work for us…”
Jon R.
Model WRT311FZDB01
Arrived on site ice in the freezer defrost drain and freezer frozen over steamed out drain installed new drain duct bill assembly all functions test good unit draining
“He was polite, efficient, timely and thorough. I could not have asked for a better technican.”
Diane/bill K.
Model WGD4950HW1
COMPLETELY DEAD. Found the door switch is broken off. Quoted customer to install new switch. Customer approved repair. Installed new door switch and tested. Dryer is working great. Dryer is now fixed.
“Matt was professional and informative. I had to have him out twice. First to fix the washer , then to fix the dryer. Service was excellent. Charges were MORE than reasonable. Thank you!! Will be using this business again.”
Kate L.
Model EMFG527UIW0
Replaced main board and hooked venting up. Tested unit. Unit is now fully operational.
“Lucas provided outstanding service. Will call back for future repairs.”
Patrick F.
Model PDWF280P00SS
Installed new sump and filters from last diagnosis. Once they were installed testing multiple times for leaks and to make sure the uppers free arm was working properly helper spray arm is spraying. I did find some debris inside the spray arm tried clearing it as best I could.
“I am very grateful for the tech that came out. Thank you omega force for having him on your staff.”
Jody L.
Model WDT730PAHZ0
Heater not working , heater ohms tests good at 36 ohms replaced control board due to noVoltage to heater
“Great work . Very quick and knowledgeable. Only thing I would say is after initial visit preferred remaining owed for the service being discussed only , rather than total I spent on the initial and return trip to fix .”
Kevin D.
Model WRS321SSHV08
Returned, installed parts : W11645245 valve and W11645360 chute. Checked for leaks, no leaks found at this time.
“Brandon was on time, friendly, and knowledgeable in diagnosing what was really wrong with my fridge (which was different than what the warranty company said was wrong and the parts they initially sent). He ordered the correct parts and came back the follow week to fix my fridge. I appreciate his help and wouldn’t hesitate to use this companies services again. Thank you.”
Holly G.