We serviced a
JENN-AIR REFRIGERATOR
Model JCB2389GRS
Near Plymouth, MN 55441
Nate
Job Details: 04/14/2022
"Water leaking from front left corner. Found ice build up on bottom of freezer. Pulled fridge out, took off drain spout, steamed and cleaned that out. Steamed ice out of freezer drain pan. Made sure it was nice and clear. Drains great now."
We serviced a
BOSCH DISHWASHER
Model SHE3ARL2UC/21
Near Minneapolis, MN 55427
Phillip
Job Details: 04/14/2022
The display lights up but nothing works. I tried to reset the dishwasher but none of the buttons respond. Im ordering both main boards. ; ordrd 1 00705047 (Control unit) and 1 00705306 (Display unit)
We serviced a
GE MICROWAVE
Model JNM1731DM1BB
Near Hopkins, MN 55305
Phillip
Job Details: 04/14/2022
I removed the new board and put the old one back in. So it will work the same until the microwave is replaced.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Minneapolis, MN 55446
Nate
Job Details: 04/14/2022
"Water continually drips from dispenser. Called GE tech support and they said it needs new dual water inlet valve and a new dribble kit, starting in section 3. Ordered both. Coming back to install. ; ordrd 1 WR57X10098 (Dual water inlet valve) and 1 WR49X21267 (Dribble kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Bloomington, MN 55431
Delton
Job Details: 04/14/2022
"Fridge was unplugged and all contents/shelving were taken out. Customer said that she heard sizzling sounds and could smell something electrical burning. As Im here i plugged back in fridge and checked all wiring and could not find any burns or smell electrical burning. Fridge shows full frost pattern, fan is running and is cooling as Im here. I explained that the sound could be from defrost every 8-10 hours.?; saved tckt"
We serviced a
GE RANGE- GAS
Model JGB735EP1ES
Near Minneapolis, MN 55419
Delton
Job Details: 04/14/2022
Range is working as it schooled. I explained that gas range convection fan will not run when bake or broil is on and will cycling on and off. GE tech support confirmed that and gave case number for customer to call into GE customer support. But it does not state that convection/air fry that fan would intermittently turn on/off that is why customer thought it was not working.Range is working good.
We serviced a
GE DISHWASHER
Model GPT225SGL0BB
Near Minneapolis, MN 55404
Delton
Job Details: 04/14/2022
Is a portable dishwasher. Motor making loud squealing and rumbling sound. Wash pump is bad. Not in stock through sundberg or dey.Motor part# WD19x24705Schedule 2 hours for repair; saved tckt
We serviced a
BOSCH REFRIGERATOR
Model B20C50SNS/02
Near Mendota Heights, MN 55118
Delton
Job Details: 04/14/2022
"Found that compressor is cycling on and off and not constant, so it will get cold then thaw it seems. Also evaporator fan is not running. It is getting power so appears that it is bad compressor. Would need to transfer.; saved tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960US/AA
Near Rogers, MN 55374
Matt
Job Details: 04/14/2022
"Customer complaint is, START BUTTON NOT WORKING. Inspected and tested. Start button doesnt respond, all other buttons work great. The only way to replace the capacitive touch board is by removing the sticker thats on top of it. I tried removing sticker and just destroyed it. You would have to replace the whole assembly with the board already in there and its NLA. Customer is just going to replace the dishwasher."
We serviced a
GE RANGE- ELECTRIC
Model JB750DJ3WW
Near Eagan, MN 55122
Delton
Job Details: 04/14/2022
Found that control board part is relay shorted and melted. Not a standard relay. Quoted customer for new board and they approved. Ordering part and rescheduling.; schdld next appmnt for 4/15 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Apple Valley, MN 55124
Delton
Job Details: 04/14/2022
Refrigerator was cooling as i got here but since controls were acting funny i replaced jazz board. Tested and refrigerator is cooling and working good.; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KYNDFS
Near Saint Michael, MN 55376
Matt
Job Details: 04/14/2022
"Customer complaint is, INSTALL FZ DOOR- PART ON SITE- 3 parts freezer door & both fridge doors. Installed all 3 new doors supplied by GE. Refrigerator is now fixed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEW/XAA
Near Minneapolis, MN 55437
Adam
Job Details: 04/14/2022
"Dryer wasnt heating. Would tumble and everything sounded good but not warming up. The heater and high limit thermostat was burnt out. Replaced with assembly and now everything is working great; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
GE RANGE- GAS
Model CGS990SET2SS
Near Minneapolis, MN 55436
Adam
Job Details: 04/14/2022
Found the connections to the igniter fried. Cut out the bad and rewired with better ceramic wire nuts. Now unit is working great
We serviced a
SPEED QUEEN STACKED DRYER
Model ATEE9AGP173TW01
Near Plymouth, MN 55447
Adam
Job Details: 04/14/2022
Roller failed again this time damaged the shaft. Needs the roller kit. We dont have one that will work ordered correct part and rescheduled ; ordrd 1 RB170002 (Roller kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Maple Grove, MN 55311
Phillip
Job Details: 04/14/2022
Water leaks out the bottom when the lower spray arm is spraying. I found the center of the lower spray arm is splitting. Middle and lower spray arm need to be replaced.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC207KWH05
Near Long Lake, MN 55356
Adam
Job Details: 04/14/2022
Upper and lower cooling fan was making a bunch of noise. Once I pulled unit out for service verified fans were making noise then replaced fans. Now everything is working with out a loud fan noise. Had to oven dolly
We serviced a
KENMORE WASHER FRONT LOA
Model 796.41302.610
Near Saint Michael, MN 55376
Phillip
Job Details: 04/13/2022
When the customer replaced the drain pump he did not get one of the terminals connector on the terminal. I put the wire back on and tested it. Its working good now.
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KHWH00
Near Minneapolis, MN 55405
Nate
Job Details: 04/13/2022
Really hot around condenser fan and compressor area. Compressor not running. Condenser fan wasnt running. I flicked the blade and fan started running but slow. After a bit the compressor cooled enough to start up. Coils on evaporator are frosting when compressor runs. Ordered condenser fan motor. Coming back Tuesday to install but customer would like sooner if it works for me.; ordrd 1 2199155 (Condenser fan motor)
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Eden Prairie, MN 55344
Delton
Job Details: 04/13/2022
"ordered the evap assembly for the repair!; saved tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED3100DW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/13/2022
Door will not close because of a buildup in the lint trap housing. I cleaned it thoroughly and it now works great.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE710H0AS0
Near Zimmerman, MN 55398
Matt
Job Details: 04/13/2022
"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE OVEN FIRST HEATED VERY HOT WHEN SET AT 400 DEGREES burnt food. Now it won't go above 350 degrees and it takes over an hour to warm up to that temperature. Inspected and tested. Found the bake element is fried. Customer approved repairs if we can find it. Part is not in stock. Dana can you see if you can find this element and reschedule with the customer. Thanks. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model A209
Near Maple Grove, MN 55369
Adam
Job Details: 04/13/2022
Cyst complaint is unit was having clothing still wet. Ran unit a couple time unit was draining good and filling good. In spin mode span at high speed. Customer said she does fill it some times to the top. Let her know on this unit should be around 3/4 of fill
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01AA
Near Minneapolis, MN 55416
Nate
Job Details: 04/13/2022
"Water tap error code. Checked water line to make sure its not kinked. Disconnected water line to make sure there was no debris build up where water line connects to valve. All clean. Replaced water valve. Ran it, ; used 1 00628334 (Water valve) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Andover, MN 55304
Matt
Job Details: 04/13/2022
"Customer complaint is, ICE MAKER ISNT WORKING AND WILL COOL INTERMITTENLY SOMETIMES MILK IS FROZEN THEN TIMES WARM. Installed new ice maker kit, temperature and defrost sensors and tested. Refrigerator is now fixed. ; pckd up 1 DA32-10104N (Defrost sensor)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UTT0
Near Dayton, MN 55327
Matt
Job Details: 04/13/2022
"Customer complaint is, EC E11- WONT FILL & CANT FIND A REPLACEMENT FILTER. Inspected and tested. Found the cold water valve has failed and is just trickling in. "
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC51IS01
Near Minneapolis, MN 55416
Nate
Job Details: 04/13/2022
"Replaced both parts, fan still doesnt work. New board sending DC voltage to fan, fan doesnt run. Fan not receiving voltage. Broken internal wires. Will return both parts."
We serviced a
GE REFRIGERATOR
Model GNE25JSKPFSS
Near Minneapolis, MN 55437
Nate
Job Details: 04/13/2022
Water dispenser and Icemaker stopped working at the same time. Troubleshooted with GE and its the RFID board thats failing. Main board is sending correct DC voltage to the RFID board. Ordered new board.; ordrd 1 WR55X35485 (RFID board)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR5634AW0
Near Maple Grove, MN 55369
Phillip
Job Details: 04/13/2022
"The dryer would not heat and was noisy. The timer was not advancing because the fuse in the back was bad. I replaced the fuse. Cleaned lint out the duct and replaced the rollers, belt and the idler from the repair kit. It heats good and sounds good. I advised the customer to have the rest of the duct cleaned. ; used 1 WP3392519 (THERMAL FUSE), and 1 4392065 (REBUILD KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHS5AVL6UC/22
Near Maple Grove, MN 55311
Phillip
Job Details: 04/13/2022
I cannot duplicate the noise. I remove the drain pump and cleaned any debris from the pump. From what the customer described from the video she played me it sounded like the noise is coming from the drain pump.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model BGHS2644KF0
Near Osseo, MN 55311
Phillip
Job Details: 04/13/2022
The compressor was not running. I found the start relay was bad. I replaced the relay and the compressor started right up. ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Osseo, MN 55311
Phillip
Job Details: 04/13/2022
The customer had cleaned the bucket out again so I could not see the clumps. I pur?e water in the ice chute and a lot of water started to leak from the flap. I cleaned more crust off the ice chute flap. I poured water down again and it was better. I told him it happens again but takes longer than it will probably need the flap ABN73678303. I quoted 111.33 for the part and the balance for labor. ; ordrd 1 ABN73678303 (Duct cap assembly)
We serviced a
GE REFRIGERATOR
Model GYE22GYNGFS
Near Saint Michael, MN 55376
Phillip
Job Details: 04/13/2022
The plastic hairs on the bottom should be there. Its to draw air from the fan. Water drips a little after water is dispensed. I checked the filter and made sure all the connections are good. I advised the customer to change the water filter.
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Saint Michael, MN 55376
Phillip
Job Details: 04/13/2022
I verified the issue with the customer. I inspected the vent and insulation. Everything looks good and nothing is out of place. There are no service bulletins for this range. The bake burner flame was a little wild so I adjusted the air shutter. I replaced the main board and the keypad membrane. I heated the oven to 350. When it got to 350 the board started to make a faint buzz sound and it shut the bake off. I called the GE tech line. He was short with me and said its either a control board issue or the oven sensor connection is loose and he did not give me a reference number. The oven sensor connections was fine. I cut out the oven sensor connector and hard wires the oven sensor. I tried the bake again. I heated back to 350 then 425. It seems to be working for right now.
We serviced a
BOSCH REFRIGERATOR
Model B20CS51SNS/02
Near Maplewood, MN 55119
Nate
Job Details: 04/13/2022
"Door pops open, replaced door gasket and it no longer pops open. Replaced ice maker because the old one wasnt actually ever dispensing ice. Cycled that and it cycled great."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS3
Near Stillwater, MN 55082
Nate
Job Details: 04/13/2022
"Touch pad board did not fix it, uninstalled board. Have that to return. Needs main PCB. Also needs linkage kit for door hinges. DW will submit to AHS for authorization. ; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GFD28GYNHFS
Near Corcoran, MN 55340
Matt
Job Details: 04/13/2022
"Customer complaint is, LEAKING AT BOTTOM OF LEFT DOOR. Inspected and tested. Customer had water turned off when I got here and everything was completely dry. I turned the water on and cycled ice maker and ran about a gallon of water through the dispenser and everything is completely dry. Refrigerator is not leaking while Im testing. Advised customer to keep a close eye on it and let us know if it does it again. If it does I told them to leave the water on so hopefully we can see were its coming from."
We serviced a
LG RANGE- GAS
Model LRG3093ST/00
Near New Brighton, MN 55112
Nate
Job Details: 04/13/2022
Left front burner not igniting. Replaced bad switch assembly. Works great now.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.670326
Near Fridley, MN 55421
Nate
Job Details: 04/13/2022
"Running loud. Blower belt is close to breaking. Making noise. Ordered that belt, and also a missing moisture sensor. Tons of lint and debris throughout dryer. Rollers are bad, pully is bad, drum belt is really cracked. Customer said they have had the dryer serviced multiple times and the last time it was fixed was 2 months ago. Spoke with PW. Please let AHS know that whoever serviced dryer last few times didnt do a very good job. Wires for moisture sensor just lying on bottom of dryer.; used 1 WP8547157 (CABRIO BELT), and 1 4392067 () from stock, ordrd 1 WP8544742 (Belt) and 1 3387223 (Moisture sensor)"
We serviced a
KENMORE MICROWAVE
Model 79080333310
Near Kimball, MN 55353
Seth
Job Details: 04/13/2022
This microwave would stop at the 57 second mark every time you either input a time or used the quick cycle option. Upon arrival and inspection I found it was doing exactly as a customer noted. I reset it by unplugging it and re-plugged it in. I tested the unit and it began working perfectly. I tested it many times while on site and could not get error to duplicate itself after resetting. Thx.; saved tckt
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6500EV/A3
Near Eden Prairie, MN 55347
Delton
Job Details: 04/13/2022
"Found that back roller was locked up causing loud screeching. Replaced rollers, tested and dryer tumbling quietly and is working good.; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28TP2MFS1
Near Plymouth, MN 55446
Adam
Job Details: 04/13/2022
Making noise when compressor was running. Found the lines from the compressor were rattling on cover and each other. After readjusting everything is good
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Eden Prairie, MN 55344
Delton
Job Details: 04/13/2022
Drain pump was locked up. Replaced drain pump. Tested and washer is now draining and working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45R6100W/A3
Near Savage, MN 55378
Delton
Job Details: 04/13/2022
Tested dryer with vent disconnected and connected and appears that with vent being long it is only about 20 degrees different so doesnt appear that vent is causing issue. Customer says its intermittent on some cycles takes long and other cycles it dries fine. I explained that mixed loads on sensor dry could cause some clothes to be damp if the wet clothes dont hit the sensor. I also showed that spending on cycle it has eco dry which lowers the drying temperature and to turn that off for dryer to get more hot. Recommended to use timed dry and see if that makes any difference. As imhere dryer is cycling heat on and off normally.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA
Near Burnsville, MN 55306
Delton
Job Details: 04/13/2022
"Refrigerator has the ice maker issue and the evaporator issue. I checked for errors and was a defrost error and FF evaporator fan error. Since ice build up I cant verify why defrost is not working. This Would need the kits for both ice maker and FF evap issues, as well as FF evaporator cover assembly part# DA97-12608A and FF defrost heater DA47-00244U.Im sure due to costs and labor, would need autho. Schedule 2 hours for repair. I informed customer that fridge will need to be unplugged and defrosted 48 hours before us coming back.; saved tckt"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50K8600EV/A3
Near Lakeville, MN 55044
Delton
Job Details: 04/13/2022
"Found that idler pulley broke. Replaced pulley, tested and dryer now tumbles and is heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
GE DISHWASHER
Model PDW8480J01SS
Near Rosemount, MN 55068
Delton
Job Details: 04/13/2022
Found that the touch panel several buttons are non responsive and start button so dishwasher will not advance. Cannot test other functions of dishwasher without start button. Control panel part shows discontinued NLA part# WD34X10982.; saved tckt
We serviced a
GE DISHWASHER
Model GDF610PGJ6WW
Near Apple Valley, MN 55124
Delton
Job Details: 04/13/2022
Dishwasher turned on and was functioning as i was here. Checked errors and no errors. Customer states no response or lights. Ran quick test and dishwasher is functioning and working good.If problem continues main control board would have to be replaced Part# WD21X25736.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CSL
Near Wayzata, MN 55391
Adam
Job Details: 04/13/2022
Unit was at warmer temps than supposed to be. Found a bunch of frost on freezer evaporator cover. After the meeting and getting to the bimetal and defrost heater found the bimetal was fried. Defrost heater was still good. ordered bimetal and rescheduled ; ordrd 1 12001937 (Bimetal)
We serviced a
UNKNOWN Garbage Disposal
Model n/a
Near Chanhassen, MN 55317
Adam
Job Details: 04/13/2022
"Installed new food disposal and tested no leaks and everything is working properly. ; used 1 Fitting5 (DISPOSAL PARTS), and 1 DISPOSAL () from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Hopkins, MN 55305
Adam
Job Details: 04/13/2022
Replaced control board from last diagnosis and unit is working great againPrior note-Unit would no matter what once you try to start it would have all the lights flash. Also on the newfi saying error to CSM control board. And if wont clear replace the control board. Also noted about the heater if not working could be part of the problem but under test heater was getting hot.
We serviced a
LG DRYER- ELECTRIC
Model DLG3501W
Near Plymouth, MN 55441
Adam
Job Details: 04/13/2022
"Do unit wasnt heating for tumbling. Disassembled unit tested thermostats all were good. Then touch the igniter and found that to be a failure. Replaced igniter. Also cleaned excessive lint in the dryer and oiled and lubed rollers and pulley . Now everything is running good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 SDE365 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS00
Near Rogers, MN 55374
Matt
Job Details: 04/13/2022
"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Also the reverse osmosis system that the refrigerator is hooked up to is not able to keep up with the water usage of the office and would have to be addressed before the ice maker would work."
We serviced a
LG WASHER FRONT LOA
Model WM3770HWA
Near Minneapolis, MN 55428
Adam
Job Details: 04/13/2022
unit has a small leak. Couldnt get it to leak right away for me. Disassembled front of unit. I found the drain hose next to the filter was torn. Which makes perfect sense with the customers complaint saying it was leaking in the front. Was able to cut off the damaged part and still had a enough line to run out. Customer has happy with repair
We serviced a
WHIRLPOOL DRYER- GAS
Model wgd5800bw0
Near Rogers, MN 55374
Matt
Job Details: 04/13/2022
"Customer complaint is, DRYER MADE A LOUD SCREECHING SOUND COMING FROM THE BLOWER FAN, NO MAKES SCREECH AND A CLUNKING NOISE. Inspected and tested. Found the idler pulley had failed and the belt was cracking. Installed rebuild kit, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rockford, MN 55373
Phillip
Job Details: 04/11/2022
I replaced the soap dispenser. I ran a diagnostic test and made sure the lid opens. I also adjusted the top rack rails so the rack doesnt slide out so easy on its own.
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Elk River, MN 55330
Matt
Job Details: 04/11/2022
"Customer complaint is, WATER CAME BACK UP FROM THE BOTTOM AGAIN. Inspected and tested. Ran dishwasher for over 45 minutes and then it started leaking from the door. Looks like the circulation pump or diverter assembly are failing and the lower spray arm is stopping and spraying at the corner causing it to leak. I recommended replacing the sump assembly. Quoted customer $365. to install new sump assembly. Customer declined repairs and is going to use as is for now and will decide if they want to fix it or replace it."
We serviced a
GE WASHER FRONT LOA
Model GTW500ASN2WS
Near Minneapolis, MN 55426
Nate
Job Details: 04/11/2022
Customer was concerned that washer was running loud. I ran through full test mode and its actually all running perfectly. Had one error that it had wrong control board but spoke with GE and they confirmed its correct. Educated customer and they are happy.
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/01
Near Wayzata, MN 55391
Phillip
Job Details: 04/11/2022
The dishwasher does not leak today. Only when that gasket pulled out. I put a little silicone in the track to hold the gasket.
We serviced a
BOSCH DISHWASHER
Model SHX5AV55UC/22
Near Blaine, MN 55449
Matt
Job Details: 04/11/2022
"Customer complaint is, ER E9 NOT DRYING HAS TO RESET TO WASH BUT NOT DRYING PROPERLY. Inspected and tested. Found the heat pump has failed. Installed new heat pump and tested. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF315PXMB0
Near Farmington, MN 55024
Delton
Job Details: 04/11/2022
Found that several burner receptacles and cooktop elements are broken. Replaced with kit. Tested and all burners are heating and working good.; used 1 4392061 (COIL BURNER KIT) from stock
We serviced a
KENMORE DISHWASHER
Model 66513743K603
Near Prior Lake, MN 55372
Delton
Job Details: 04/11/2022
Found that filter was clogged and inside sump and filter was a lot of grease build up. I replaced chopper blade and cleaned filter. I suggested that customer use finish dishwasher cleaner to get rid of the hard water/grease build up. Ran test and mechanically all functions are working good.; used 1 W10083957V (CHOPPER) from stock
We serviced a
BOSCH DRYER- ELECTRIC
Model WTMC5321US/06
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/11/2022
"Dryer will not start. The customer had done work on the unit prior and replaced a belt. I found 1 molex connectors loose, and one wire loose. I re-installed the connectors and put the unit back together. The dryer is now fixed."
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Eden Prairie, MN 55344
Delton
Job Details: 04/11/2022
Found that the drain pump is squealing loudly. Drain pump needs to be replaced.); ordrd 1 Aha75673401 (Drain pump)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model dv45h7000ew/a2
Near Richfield, MN 55423
Delton
Job Details: 04/11/2022
"Replaced control board and door switch, tested and dryer now tumbles and is heating and working good."
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Plymouth, MN 55446
Phillip
Job Details: 04/11/2022
The unit was not cooling and all the lights were dim. I found some capacitors were bad on the bemoan board. I replaced the main board. Its all working good now. I was unable to test the ice maker properly because it was so warm. ; used 1 WR55X11098 (MAIN BOARD) from stock
We serviced a
GE DISHWASHER
Model GDT630PYM5FS
Near Minneapolis, MN 55418
Nate
Job Details: 04/11/2022
I attached the new user interface extra careful but some of the tabs broke again. So it is not a tight fit which causes some of the buttons to get stuck in weird positions. In order to do this right Im going to need to have the user interface and the control that it attaches to shipped to me so that I can assemble it before I go to the customers house again. ; saved tckt
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2130201
Near Maple Grove, MN 55369
Matt
Job Details: 04/11/2022
"Customer complaint is, THINKS COUPLER IS BROKEN. Inspected and tested. Found the gear case has failed. Part number W11132267. I need 2 hours if they want to do the repair."
We serviced a
THOR RANGE- GAS
Model LRG4807U
Near Minneapolis, MN 55441
Matt
Job Details: 04/11/2022
"Customer complaint is, PREHEATING LIGHT DOESN'T COME ON WHEN IN USE. Inspected and tested. Found the right oven preheat light had burnt out. Installed new light and tested. Light is working great. Range is now fixed."
We serviced a
SAMSUNG DRYER- GAS
Model DV350AGR/XAA
Near Plymouth, MN 55446
Phillip
Job Details: 04/11/2022
The dryer heats but does not dry. The dryer vents through the roof. From the test I did inside shows the air flow is very poor. I removed 2 socks from the blower and I shorted the dryer duct. The air flow is still bad. I advised the customer to have the dryer cleaned ASAP. I advised not to use the dryer.
We serviced a
GE DISHWASHER
Model GDF520PMJ5ES
Near Corcoran, MN 55340
Phillip
Job Details: 04/11/2022
The whole unit is dead. The led on the main board is a solid green. The UI board WD21X23463 needs to be replaced. The part looks like its on back order. ; states that autho needed
We serviced a
LG REFRIGERATOR
Model LFXC24726S/00
Near Eagan, MN 55121
Delton
Job Details: 04/11/2022
"Replaced evaporator cover, defrost thermostat and fuse, control board. Looks like evaporator was replaced at one point. Heater checks ok. Tested and refrigerator turns on and is cooling. Refrigerator is working good.; pckd up 1 Ebr78940615 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rogers, MN 55374
Matt
Job Details: 04/11/2022
"Customer complaint is, THE FRONT BRACKETS OF OUR TOP RACK ARE BROKEN. Quoted customer $180. to install new top rack adjuster kit. Customer approved repairs. Installed new adjuster kit and tested. Rack is now fixed. ; used 1 W10712394 (RACK ADJUSTER KIT) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7850WS/AA
Near Albertville, MN 55301
Matt
Job Details: 04/11/2022
"Customer complaint is, BURNER R/F- INSIDE OF FAST BOIL ISNT WORKING. Inspected and found the inner element had failed. Installed new FR triple burner and tested. Burner is working great. Range is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model MGDE200XW1
Near Maple Grove, MN 55311
Phillip
Job Details: 04/11/2022
The dryer would not heat. I found the thermal fuse was bad. I replaced the fuse and tested the air flow. The air was good but not great. I advised the customer to clean the dryer duct. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW0
Near Minneapolis, MN 55420
Nate
Job Details: 04/11/2022
Runs really loud. Had a bad gearcase. Had to break rusted wash plate shaft from old gearcase. Replaced both. Runs nice and quiet now.
We serviced a
GE RANGE- GAS
Model PGS930YP3FS
Near Minneapolis, MN 55410
Nate
Job Details: 04/11/2022
"Not baking. Found a broken ignitor. Replaced, it works great now."
We serviced a
GE DRYER- GAS
Model GFD65GSPN1SN
Near Minneapolis, MN 55410
Nate
Job Details: 04/11/2022
"Customer smells gas but only when its running. Found the vent wasnt connected very well. I put vent tape on the vent connecting it to the dryer. Also vent tape on elbow where there was a gap. Ran it for 15 minutes, no gas smell. Showed customer and they confirmed no gas smell now. Tested gas line at all connections with blue liquid, no bubbles."
We serviced a
KENMORE DRYER- GAS
Model 11087573110
Near Minneapolis, MN 55416
Nate
Job Details: 04/11/2022
"Last time I was here it was 2 mph airflow outside and 21 mph behind dryer. I told them to clean their vent. Got a redo because it takes three cycles to dry our clothes.I checked airflow outside and it was zero now. Behind dryer its 26 mph now. I Put it on timed dry and it shot up to 236 about 5 seconds after the coils clicked. Disconnected the vent from behind the dryer and scooped out 6 big handfuls of lint. Vent is still totally clogged. Showed customer, and he mentioned that the cleaned the lint where it vents outside.. ; O-emld tckt"
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GLW15
Near Minneapolis, MN 55426
Nate
Job Details: 04/11/2022
Upon arrival I found this time that the drain pump is also leaking. 479595 is the drain pump part number.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Minneapolis, MN 55427
Nate
Job Details: 04/11/2022
Refrigerator not running. Totally dead except for lights on. Replaced bad jazz board. Immediately the evaporator fan started running. Compressor kicked on after. Runs great now.; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Apple Valley, MN 55124
Delton
Job Details: 04/11/2022
"Found that ice maker was not mounted straight and when filling would spill over front and leak. Dosent appear that there is anything wrong with ice maker. I adjusted ice maker, tested and it cycles and fills and no leaks.If problem continues they will call back. i quoted them for ice maker 5303918344 $282."
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AEBP/XAA
Near Chanhassen, MN 55317
Adam
Job Details: 04/11/2022
Put kit in that the customer was quoted. Everything is now working. Went in test mode no error codes came up. Let customer know it will take at least 24 hours to back to temps
We serviced a
GE REFRIGERATOR
Model GSH25JSRFSS
Near Excelsior, MN 55331
Adam
Job Details: 04/11/2022
Unit wasnt dispensing water found that there was a little ice build up in the line and hard water build up. Defrosted with the steamer and installed GE heater kit and now unit is dispensing water. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/26
Near Shorewood, MN 55331
Adam
Job Details: 04/11/2022
Unit wasnt getting power. Found that even with the breaker tripped and not trip bill was not getting power to the dishwasher. Removed terminal block where it was hardwired together and found it was burnt. Even though I could rewire it Im not getting power. Needs an electrician ; states that autho needed
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2407LW06
Near Mound, MN 55364
Adam
Job Details: 04/11/2022
"Unit was leaking out the front right away. Noticed the bottom door seal was broken also the side guards where coming apart from age also the gasket was cracking. Replaced all seals and now the unit isnt leaking and working properly ; used 1 154701001 (SPLASH SHIELD KITS), 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Plymouth, MN 55441
Adam
Job Details: 04/11/2022
Drain pump was humming but wasnt pumping. Disassembled sump to see if anything was jammed and was clear and was clean in unit. . Ordered new drain pump; ordrd 1 A00126401 (Drain pump)
We serviced a
KENMORE REFRIGERATOR
Model 1069555983
Near Minneapolis, MN 55427
Adam
Job Details: 04/11/2022
Customer said it was leaking once replacing the water filter down stairs. Ran a bunch of cups of water and ran the ice maker and couldnt get any water to leak. Advised customer next time he replace the water filter to pull the unit from the wall and see if he sees it leak any.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Albertville, MN 55301
Matt
Job Details: 04/08/2022
"Customer complaint is, NOT DISPENSING WATER. Inspected and tested. Found the water line was frozen inside the door. Installed water dispenser heater kit and tested. Water is working great. Refrigerator is now fixed. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock"
We serviced a
GE RANGE- GAS
Model P2S930YP1FS
Near St. Cloud, MN 56303
Seth
Job Details: 04/08/2022
I installed the new control board and tested the range it is now fixed. GE supplied part. The range would not connect to my n?vi I dont know what was up.
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA
Near Elk River, MN 55330
Matt
Job Details: 04/08/2022
"Customer complaint is, REFRIGERATOR TEMPERATURE SWINGS WIDELY, FROM LOW 30S TO HIGH 40S AND BACK AGAIN. Inspected and tested. Temperatures were normal when I got here. Found the defrost drain was plugged and frozen solid and ice was on the floor of the freezer. Defrosted freezer and cleaned out drain. The evaporator was only frosted over about 60-70 percent after 20 minutes. Everything else tested good."
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ1
Near Elk River, MN 55330
Matt
Job Details: 04/08/2022
"Customer complaint is, FAN NOT WORKING AND LIGHT IS OUT. Inspected and tested. The bulb wasnt installed all the way, so its working now. I cant get the vent cover off to remove the control panel to test the blower fan because the cabinets are out to far. Microwave is a convection microwave. Customer is going to think about what he wants to do with it. If he wants us to repair it, I will need to go back with a second guy or they will need to remove it themselves so I can diagnose it."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSR/AA
Near Chaska, MN 55318
Adam
Job Details: 04/08/2022
Unit was unplugged on arrival put ice maker kit in. Let customer know it will take a while for the fridge to get back to regular temp.
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Cottage Grove, MN 55016
Delton
Job Details: 04/08/2022
"Bad LG compressor . No cool. Needs sealed system repair. ; saved tckt , states that autho needed"
We serviced a
AMANA DRYER- GAS
Model NGD4600YQ3
Near Elk River, MN 55330
Matt
Job Details: 04/08/2022
"Customer complaint is, DRYER MADE A SQUEALING NOW ITS THUMPING. Inspected and tested. Found a screw in the front felt slide. Removed screw and vacuumed out inside of dryer and cleaned up the rollers. Tested dryer and it sounds great. Dryer is now fixed."
We serviced a
GE DRYER- GAS
Model GTDP490GD7WS
Near Anoka, MN 55303
Matt
Job Details: 04/08/2022
"Customer complaint is, NO HEATING AT ALL. Inspected and tested. Disassembled dryer and found a big hole in the blower housing causing all the lent to go into the inside of the dryer. The lent caught on fire and melted wires and connectors. The dryer is in rough shape and should just be replaced."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS3
Near Stillwater, MN 55082
Nate
Job Details: 04/08/2022
"Dishwasher leaking and dead. Control pad lights up and responds but start button doesnt do anything. Got water line to stop leaking, ordered a new control board for the user interface. 10% chance it needs a new control board which would have to be sent in and refurbished. Also ordered a linkage kit to replace a bad linkage for the hinges. Will use it to replace my truck stock linkage kit. ; ordrd 1 WP8530995 (Touch control)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MFW9700SQ0
Near Saint Paul, MN 55128
Nate
Job Details: 04/08/2022
Washer isnt spinning. Inner tub is completely detached from outer tub. Texted customer and let them know that its time for a new washer.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59N6650SS/AA
Near Blaine, MN 55449
Matt
Job Details: 04/08/2022
"Customer complaint, EC 21 OVEN TEMP NOT WORKING RIGHT. Inspected and tested. C-21 is a abnormally high temperature. I checked the temperature sensor, elements and they all tested good. Preheated oven and watched it cycle for over 30 minutes and it was cycling perfectly. Could be a relay on the board sticking, but is working perfectly now. Customer is just going to use as is and see what happens."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG296HDRS/XAA
Near Eagan, MN 55123
Delton
Job Details: 04/08/2022
"Replaced part and added kit, tested and is draining and no longer leaking to bottom of fresh food. Refrigerator is working good."