Service History 212 - Omega Force Appliance Repair

We serviced a

GE WASHER TOP LOAD

Model GTW330ASK3WW

Near Minneapolis, MN 55423

Delton

Job Details: 09/14/2021

"Tested and washer is working as Im here, customer says that it sounds like the lid lock trying to lock over and over again. Based on that, Im ordering lid lock and shifter as those would make clicking sounds. Rescheduling.; ordrd 1 Wh08x32697 (Lid lock) and 1 Wh08x32697 (Shifter)"

We serviced a

LG DRYER- ELECTRIC

Model DLE5977S

Near Eagan, MN 55123

Delton

Job Details: 09/14/2021

"Found that thermal fuse is open and cut power to heating element. Cleaned out inside dryer of lint build up and replaced thermal fuse, tested with vent disconnected and dryer is cycling good. Attached vent and heat spiked. Advised customer to clean out dryer vent for dryer to be efficient. Dryer is heating and working good.; used 1 6931EL3003D (THERMAL FUSE) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEW

Near Rogers, MN 55374

Matt

Job Details: 09/14/2021

"Customer complaint is, WONT DISP WATER. Inspected and found the filter wasnt installed all the way. Reinstalled filter and now the water is working great. Refrigerator is now fixed."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF337AAR/XAA

Near Saint Michael, MN 55376

Matt

Job Details: 09/14/2021

"Customer complaint is, WON'T DRAIN OR SPIN. Inspected and tested. Found the board is not sending voltage to the drain pump and when it tries to spin it starts shaking and then stops and starts over. The rear bearing or spider are starting to fail. Washer needs to be replaced."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD6400SW0

Near Saint Michael, MN 55376

Matt

Job Details: 09/14/2021

"Customer complaint is, NOT HEATING. Inspected and tested. Found the coils have failed. Quoted customer to install new coils. Customer approved repairs. Installed new coils and tested. Dryer is heating great and cycling between 210F and 105F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2913241

Near Saint Michael, MN 55376

Matt

Job Details: 09/14/2021

"Customer complaint is, VERY LOUD DURING SPIN. Inspected and tested. Found its roaring in a spin. The gear case has failed. Quoted customer to install new gear case. Customer approved repairs. Part on order. ; ordrd 1 W11455453 (Gearcase)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Maple Plain, MN 55359

Seth

Job Details: 09/14/2021

"Leaking. Failed side shields and outdated wiper. I re-laced them and leveled the dishwasher as it was tipped foreword about 1/4 inch. I tested dishwasher it is now fixed ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGIF3061NFD

Near Hopkins, MN 55343

Phillip

Job Details: 09/14/2021

I verified the error code. The start button was stuck. I replaced the control and overlay. Its working good now.

We serviced a

GE DISHWASHER

Model GDF630PSM0SS

Near Minnetonka, MN 55345

Phillip

Job Details: 09/14/2021

The left side hinge cable fell off the roller. The insulation was bunched up around the cable and that caused the cable to come off the roller. I did replace both cables.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/14/2021

The touch pad was mot responding. I could see some corrosion on the touch pad . I replaced the touch pad and now its working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA03

Near Carver, MN 55315

Phillip

Job Details: 09/14/2021

The dishwasher just drains and gives leak error. I pulled it out and removed the bottom cover. There was water in the pan. I removed and dried off the sensor but it continues to drain. I could not run any test. Not sure where the water is coming from. Im ordering the sensor and a few parts that may be leaking to have in case there needed. ; ordrd 1 DD94-01062A (Leak sensor) and 1 DD62-00105A (Seal) and 1 DD82-01111B (Case break) and 1 DD82-01314A (Sump motor)

We serviced a

LG REFRIGERATOR

Model LFX25974ST/06

Near Carver, MN 55315

Phillip

Job Details: 09/14/2021

The ice maker I got was wrong. The parts lookup is wrong. Im ordering a part I got off the ice maker. ; ordrd 1 AEQ73110212 (Ice maker)

We serviced a

KENMORE WASHER FRONT LOA

Model 110.295228

Near Carver, MN 55315

Phillip

Job Details: 09/14/2021

Both the hot and the cold has good pressure while it fills. The cold water valve screen was kind of plugged up. I removed and cleaned the screens. The cold water pressure never slowed down for me in the rinse cycle.

We serviced a

FISHER PAYKEL DISHWASHER

Model DD605-SS

Near Excelsior, MN 55331

Phillip

Job Details: 09/14/2021

I had to replace the control and the heater plate. Ran a diagnostic cycle and everything is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF2

Near Hopkins, MN 55343

Nate

Job Details: 09/14/2021

Refrigerator has a number of issues related to the icemakers. The lower icemaker has a dead motor and would need to be replaced. The water valve is leaking and the icemaker in the fresh food section needs a service kit. Quoted the customer for the repairs and he is going to buy a new refrigerator.

We serviced a

LG WASHER FRONT LOA

Model WM4270HWA

Near Minnetonka, MN 55345

Nate

Job Details: 09/14/2021

"Washer leaking bad. Ran it through a full cycle. Couldnt get it to leak. Did find a clear path where water has been running down the back of the washer out of the air hole. Also water stains coming down the front of the washer where theres a lot of hair built up. Found oddly shaped worn down hole in bottom of boot. Poured cup of water down it and no drips or leaks, but looks suspect. Also told customer it could be plumbing thats leaking. If they see fresh water on ceiling, double check to see if any water around washer. If not, its for sure plumbing. ; ordrd 1 MDS47123608 (Boot)"

We serviced a

WHIRLPOOL VENT HOOD

Model RH4736XDT2

Near Minneapolis, MN 55427

Nate

Job Details: 09/14/2021

Running loud. The flap for the exhaust had come off. Reattached that and also repositioned cover. Runs and looks better now. Quoted $30 for labor. Customer will call office to make payment.

We serviced a

LG DRYER- GAS

Model DLGX2651R

Near Plymouth, MN 55442

Nate

Job Details: 09/14/2021

High limit fuse blew. Told customer this happens when there is restriction in vent. Told customer they will need to clean vent or else this can happen again. Replaced fuse with new upgraded fuse. Runs and heats great now.

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550US

Near Minneapolis, MN 55442

Nate

Job Details: 09/14/2021

Dishwasher smells. Customer used vinegar. Recommended finish dishwasher cleaner and lemon juice. Cleaned out drain hose. Mounted it higher. Sump is clean. Nothing else to do. ; saved tckt

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Minneapolis, MN 55428

Nate

Job Details: 09/14/2021

"Dishwasher not draining. Bad drain pump. Replaced, drains great now."

We serviced a

KENMORE REFRIGERATOR

Model 253.749237

Near Champlin, MN 55316

Seth

Job Details: 09/13/2021

"Customers complaint are the dispenser in the fridge door is broken, and The freezer is not maintaining temperatures. Upon arrival and inspection I found the button board needs to be replaced, only 1/3 of the evaporator frost it up, the refrigerator door its not ceiling because its bent, and the freezer door shelf parts are broken. This refrigerator has a failed sealed system and it needs to be transferred. Please check and see if they will cover the dispenser, the door, and the rack problem in the freezer. ; saved tckt"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, MN 55445

Seth

Job Details: 09/13/2021

"Washer not draining/ its loud. Failed bearing and shaft. Washer has been leaking for a while. The cabinet was very rusty, and floor under was heavily damaged. I quoted via blue book. The customer will call us if they want to fix."

We serviced a

GE REFRIGERATOR

Model PFSS2MIYCSS

Near Big Lake, MN 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, LEAKING, FROST FRZER AND CONDENSATION CHUNK OF ICE N THE BOTTOM PART OF THE FRZER. Inspected and found the ice maker was leaking. Installed new ice maker and tested. Ice maker cycled, filled with water and no leaks. Refrigerator is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Monticello, MN 55362

Matt

Job Details: 09/13/2021

"Customer complaint is, INTERMITTENTLY DISPLAY SHUTS DOWN. LOCKS UP AND IF UNPLUG MAY GET ONE WASH CYCLE IN. Inspected and tested. Found the UI console has failed. The ribbon connector is all black. Needs a new UI assembly. Quoted customer to install new UI. Customer approved repairs. Part on order. ; ordrd 1 W10811169 (UI)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Otsego, MN 55362

Matt

Job Details: 09/13/2021

"Customer complaint is, TURNS ON BUT WON'T FILL WITH WATER, CAN JUST HEAR IT CLICKING. Inspected and tested. Dishwasher filled with water for me on three different settings. I ran it through a service diagnostic cycle and everything was working great. The only thing I can think of is the float had gotten stuck up. Showed customer how to check float if it does it again. Dishwasher is working great for me."

We serviced a

GE WASHER TOP LOAD

Model WPRE8150K2WT

Near Otsego, MN 55301

Matt

Job Details: 09/13/2021

"Customer complaint is, Unit is not spinning, water is filling and draining. Inspected and tested. Found the motor has failed. Needs a new motor. Part on order. ; ordrd 1 WH20X10076 (Motor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS-0

Near Minneapolis, MN 55445

Seth

Job Details: 09/13/2021

"Missing parts please research; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model ETW4400XQ0

Near Minneapolis, MN 55443

Seth

Job Details: 09/13/2021

I swapped the valve and tested the washer. It is no longer leaking. Washer is fixed

We serviced a

GE RANGE- ELECTRIC

Model JB640MP2BS

Near Minneapolis, MN 55446

Seth

Job Details: 09/13/2021

I replaced the burner and infinite switch. I found 2 burned up wires in the harness. I repaired the harness. The range is now working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KUDS02FRSS2

Near Plymouth, MN 55446

Seth

Job Details: 09/13/2021

I installed the dishwasher inlet valve per instructions. I watched for five minutes and had no hard plumbing leaks. InTested by on boarding water and starting a rinse only cycle. Note the valve underneath the sink is faulty and leaking. Supply hose continued to leak with that valve turned off with the faulty inlet valve in place. the dishwasher is now fixed

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY010

Near Osseo, MN 55311

Seth

Job Details: 09/13/2021

I defrosted the evaporator drain and installed the upgraded drain tube kit. The fridge is now fixed.; used 1 W10619951 (EVAP P TRAP) from stock

We serviced a

LG REFRIGERATOR

Model LSXS26326S/00

Near Buffalo, MN 55313

Seth

Job Details: 09/13/2021

A customers complaint with the fridge is it began getting warm and by the end of two days the compressor would run but no cool air was being created. Upon arrival and inspection I found all the fans operating the compressor operating but it did not cool. This side-by-side has the linear inverter compressor with a known manufactures defect. Advise customer to work and deal with LG directly to get this issue repaired and fixed.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ8243HQ0

Near Minneapolis, MN 55416

Nate

Job Details: 09/13/2021

"Washer not draining. Or spinning. Has a bad lid switch. Replaced, runs great now.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

KITCHENAID COOKTOP- ELE

Model KECC502GBL4

Near Apple Valley, MN 55124

Delton

Job Details: 09/13/2021

"Replaced glass cooktop, tested and is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1725LS6

Near Apple Valley, MN 55124

Delton

Job Details: 09/13/2021

"Ice maker plastic teeth are broken. I replaced ice maker and tested and it cycled but didnt fill. Found that they dont even have a waterline going to refrigerator. I replaced ice maker and ice maker cycles and will work once a water line is running to fridge.; used 1 5303918277 (ICEMAKER) from stock, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Savage, MN 55378

Delton

Job Details: 09/13/2021

"Found that left side of upper rack adjuster, several plastic pieces have broke and is hanging off and will fall out when pushing in/out upper rack. Needs several plastic pieces and the upper spray arm. Ordering parts and rescheduling.; ordrd 1 Wpw10448645 (Upper spray arm) and 1 Wpw10546503 (Adjuster) and 1 Wpw10195839 (Tether) and 1 Wpw10195840 (Positioner)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF34H9950S4/AA

Near Minneapolis, MN 55410

Delton

Job Details: 09/13/2021

"Replaced dispenser paddle assembly, tested and refrigerator ice and water now dispenses and is working good.; pckd up 1 Da97-14506 (Dispenser paddle assembly)"

We serviced a

KENMORE DRYER- GAS

Model 110.768325

Near Minneapolis, MN 55423

Delton

Job Details: 09/13/2021

"Found that gas coils were bad and not turning on gas. Replaced gas valve, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET22RKXGW03

Near Burnsville, MN 55337

Delton

Job Details: 09/13/2021

"Found that the evaporator drain tube was frozen over causing it to leak into refrigerator. Defrosted evap drain and added heat probe, now drains correctly and no longer leaks into refrigerator. Refrigerator is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

MAGIC CHEF MICROWAVE

Model MCO165UW

Near Eagan, MN 55122

Delton

Job Details: 09/13/2021

"Not heating. Found that micro switch was bad, replaced switch, tested and microwave is now heating and working good.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW94HEXW2

Near Minneapolis, MN 55412

Phil

Job Details: 09/13/2021

F06E01 Error Code means there is a communication problem. The motor never rotated. Ordered a new MCU. (by FW)

We serviced a

HOTPOINT MICROWAVE

Model RVM1335WC001

Near Minneapolis, MN 55419

Phil

Job Details: 09/13/2021

The display will all of a sudden light up every symbol like it lost power and then had power reapplied. I saw this happen while they were heating water. Unit needs a new main board. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9264HQ0

Near Minnetonka, MN 55345

Phillip

Job Details: 09/13/2021

"The washer would not agitate or spin but would drain. I found the coupler was broken and the agitator dogs were bad. I replaced the parts and now its working great. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2098299

Near Elk River, MN 55330

Matt

Job Details: 09/13/2021

"Customer complaint is, STOPPED IN MID CYCLE. SMELLS AND MAKES A BUZZING SOUND. Inspected and tested. Found the motor has failed. Quoted customer to install new motor and coupler."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF362LXTQ2

Near Big Lake, MN 55309

Phil

Job Details: 09/13/2021

The broil element is not getting hot at all. Ordered new broil element and main board. (by FW)

We serviced a

KENMORE DRYER- GAS

Model 110.8798411

Near Eagan, MN 55123

Delton

Job Details: 09/13/2021

"Found that inside dryer had a lot of lint build up, i cleaned inside dryer and replaced gas coils. Disconnected dryer vent and dryer is cycling heat correctly. I attached dryer vent and heat spikes which means dryer vent is clogged. Outside vent goes underneath deck and cant easily check. Vent will need to be cleaned, dryer itself is working good.I LM with owner about dryer and vent cleaning.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Minnetonka, MN 55345

Phil

Job Details: 09/13/2021

The cycle selector knob is not working. The display board needs to be replaced. (by FW)

We serviced a

GE COOKTOP- ELE

Model PP945BM3BB

Near Minnetonka, MN 55345

Phillip

Job Details: 09/13/2021

The whole cooktop was dead no power. I checked for voltage under the cooktop at the conduit box. I get 0 volts across L1and L2. The customers breakers are older and when the breaker for the cooktop is pushed in it looks different than all the others. I advised the customer to have a electrician look at the breaker.

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF8000FS1

Near Big Lake, MN 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, NOISE, NOT WASHING CORRECTLY AND WON'T DRAIN. Inspected and tested. Found the drain coin catcher was plugged. Cleaned out and found pieces of metal from the bearing. Reassembled and tested. Washer now drains but is loud in a spin. Rear bearing has failed. "

We serviced a

KENMORE REFRIGERATOR

Model 10651799412

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/13/2021

"The unit was not cooling, the fans and compressor were not working. I found the thermostat was bad. I replaced the operating thermostat. Its working good now. ; used 1 WP2198202 (COLD CONTROL) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWE

Near Big Lake, MN 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, LIGHT WORKS BUT NOT FREEZING. Inspected and tested. Found the temperature control has failed. Quoted customer to install new temperature control. Customer approved repairs. Installed new temperature control and tested. Freezer is starting to cool nicely. Freezer is now fixed. ; used 1 5304513033 (TEMP CONTROL) from stock"

We serviced a

AMANA DRYER- ELECTRIC

Model NDE2330AYW

Near Minneapolis, MN 55436

Phil

Job Details: 09/13/2021

The customer said the dryer will not tumble. We put in a small load and it tumbled juts fine. The customer is going to wash a heaier load and put it in the dryer and try it out. Everything looks OK as it stands now. I will call them to check around 3:30 PM today. (by FW)

We serviced a

KENMORE MICROWAVE

Model 790.8032331

Near Long Lake, MN 55356

Phil

Job Details: 09/13/2021

Everything works but the unit does not heat. The primary interlock is most likely the issue according to the wire diagram. Everything will work except heat if the primary fails. (by FW)

We serviced a

BOSCH WASHER FRONT LOA

Model WFVC6450UC/29

Near Minneapolis, MN 55439

Nate

Job Details: 09/13/2021

Ripped door boot. Replaced. Runs great now.

We serviced a

KENMORE DISHWASHER

Model 587.14683200A

Near Minneapolis, MN 55417

Nate

Job Details: 09/13/2021

Dishwasher dead. Has a dead control board. Part 5304483640. No one has it. Quoted 403. DW looked but said its not available.

We serviced a

FRIGIDAIRE DISHWASHER

Model fghd2465n???

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/13/2021

Water was leaking out from the bottom of the door. I found that the bottom door seal was missing. I installed a new seal and ran it again. Now its not leaking. ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Minneapolis, MN 55417

Nate

Job Details: 09/13/2021

"Wont spin. Or agitate. Has a bad hall sensor. Replaced sensor, ran through test cycle and quick wash and it works great now.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

KENMORE WASHER FRONT LOA

Model 110 45872 400

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/13/2021

It needs the flow meter. The pressure switch did not fix it. Ordering the flow meter. ; ordrd 1 WPW10110225 (Flow meter)

We serviced a

KENMORE DRYER- ELECTRIC

Model 417.880427

Near Minneapolis, MN 55406

Nate

Job Details: 09/13/2021

"Dryer rumbling when it runs. Was packed full of lint. Vacuumed out dryer, oiled bearing, confirmed running at 200 degrees but there was no air flow because of lint. Has a broken blower wheel assembly which has a broken part fused on to the motor. Needs new blower assembly and motor. Can not find either. DW can you see if you can find those parts? Told customer not to use dryer. ; O-emld tckt"

We serviced a

LG WASHER TOP LOAD

Model WT1201CW

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/13/2021

I ran a diagnostic test I checked the pressure sensor that tested good it needs a main control. I called the customer for parts and labor and they will think about it and call us back if they want to fix it.

We serviced a

MAYTAG WALL OVEN- ELECT

Model MMW9730AS00

Near Chaska, MN 55318

Phillip

Job Details: 09/13/2021

The microwave fan and light do not work but it does heat. In diagnostics the relays on the board dont even click when they are activated. It also sensor errors. I cleared them but they came back. The sensors tested good. Im ordering the microwave control and light transformer. ; ordrd 1 WPW10486188 (Control) and 1 W11238401 (Transformer)

We serviced a

KENMORE WASHER FRONT LOA

Model MISSING

Near Minneapolis, MN 55406

Nate

Job Details: 09/13/2021

"Water leaking from front. Found a lot of human hair and dog hair on bottom of glass door window, wicking water out. Cleaned that, runs and drains great with no leaks. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

KENMORE WASHER FRONT LOA

Model 11042832200

Near Minnetrista, MN 55375

Phillip

Job Details: 09/13/2021

I verified the communication error. I replaced the motor control board. I ran a diagnostic test and a spin test. Its working good today. If it does happen again it would need the main control . The bearing sounded good. The connectors to the boards looked good.

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55436

Delton

Job Details: 09/10/2021

Wrong part/wrong part ordered. ORDERED CORRECT PART. INVERTER FOR THE REF DA92-00215B

We serviced a

BOSCH DISHWASHER

Model SHX4AP05UC/02

Near Eagan, MN 55122

Delton

Job Details: 09/10/2021

Dishwasher start button will intermittently be not responsive and has to shut on/off dishwasher several times before it will start. Got it to fail and did not start until i hit start button many times. Also bottom door seal is ripped and needs to be replaced. Parts on back order. Button set 0061188500611885; UI board 00676479; bottom seal 00669221.; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 795.7999351

Near Apple Valley, MN 55124

Delton

Job Details: 09/10/2021

Water dispenser trickles out and ice maker has about 1 cube at a time. Found that the water line to refrigerator was kinked when fridge was pushed in at some point. I added zip tie and routed water line so it wont get kinked when pushed in. Refrigerator water now dispenses out fast and ice maker fills. Refrigerator is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mound, MN 55364

Phillip

Job Details: 09/10/2021

The dishwasher would not drain. I found a junco of glass stuck in the drain pump. I cleared the drain and its working good now.

We serviced a

LG DRYER- GAS

Model DLGX2651R

Near Plymouth, MN 55442

Nate

Job Details: 09/10/2021

"Not heating. Found a tripped high limit fuse that needs to be replaced by the improved one. Ordered 6931EL3003C quoted 143, coming back to install on Tuesday. ; ordrd 1 6931EL3003C (High limit fuse)"

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWE900VJ01

Near Big Lake, MN 55309

Matt

Job Details: 09/10/2021

"Customer complaint is, EC F21 & not draining. Inspected and found the drain pump filter was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5100DW0I

Near Hopkins, MN 55305

Nate

Job Details: 09/10/2021

Washer randomly turns on and off and flashes all kinds of different numbers. Ordered new control board and new consul. Returning next Wednesday for a morning appointment.; ordrd 1 W11029844 (Control board) and 1 W11174376 (Console)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LFB

Near Becker, MN 55308

Matt

Job Details: 09/10/2021

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found this refrigerator has the ice maker problem were the insulation on the back wall breaks down causing it to freeze up and then condensation runs down the back causing it to get all rusty on the back. This is a manufacturing flaw and theres no fix for it.

We serviced a

SAMSUNG DRYER- GAS

Model DVG45M5500Z/A3

Near Big Lake, MN 55309

Matt

Job Details: 09/10/2021

"Customer complaint is, continuously running. Inspected and tested. Found the motor relay on the board is sticking, so it just keeps tumbling. Needs a new board. Installed new board and tested. Dryer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBW0

Near Elk River, MN 55330

Matt

Job Details: 09/10/2021

"Customer complaint is, LEAKING. Inspected and tested dishwasher. I ran dishwasher for over 30 minutes and it never leaked. I did see quite a bit of soap suds in there. Recommend customer run a couple of loads empty without adding any soap and see if it still leaks, or trying a different kind of soap. It might just have soap buildup in it that needs to be cleaned out. Its also possible the soap dispenser is leaking rinse aid, but I dont see anything actively leaking. If it leaks again after the customer tries to clean the soap out, I think we should order a soap dispenser before we come back. Part number W11032769."

We serviced a

KENMORE DRYER- GAS

Model 796.9107331

Near Dayton, MN 55327

Matt

Job Details: 09/10/2021

"Customer complaint is, START BUTTON ISNT WORKING JUST CLICKS. Inspected and tested. Found the thermal fuse has failed. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer airflow on back of dryer is 26mph and heat is cycling great between 230F and 105F with vent disconnected. When I hook the vent up the heat spiked to 260F before I shut it off. Airflow on outside of house is only 14mph. Half of the vent is the flexible foil kind. Advised customer to not use dryer until the vent gets cleaned, or replaced. ; used 1 WP35001087 (THERMAL FUSE) from stock"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.680877

Near Burnsville, MN 55306

Delton

Job Details: 09/10/2021

"F40 error Dryer blower motor error not spinning, blower motor is SHORTED. "

We serviced a

KENMORE COOKTOP- GAS

Model 911.3238589

Near Eden Prairie, MN 55347

Delton

Job Details: 09/10/2021

"Found that igniter switches are bad. Ordering switches for 4 burners and spark module. I ordered parts for cooktop. Look up coverage and part for vent and customer will need to be scheduled for vent (if covered) and cooktop repair (i ordered parts); used 4 Wb24t10071 (Igniter switch) from stock, ordrd 1 Wb13k25 (Spark module)"

We serviced a

MAYTAG DRYER- ELECTRIC

Model SDG305DAWW

Near Edina, MN 55436

Nate

Job Details: 09/10/2021

"Motor, pully, and belt was broken. Also needed new blower wheel. Quoted customer for repair. "

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF210ANW/XAA01

Near Minneapolis, MN 55417

Nate

Job Details: 09/10/2021

Washer sounds like an airplane and shakes across the floor. Has a bad bearing. Also whistles when it fills with water. Caused by the bad valve.

We serviced a

GE MICROWAVE

Model JEM31SA002

Near Minneapolis, MN 55424

Delton

Job Details: 09/10/2021

"Found that microwave was plugged into power strip and the power strip failed. Plugged directly into wall outlet and microwave turns on and all functions are working. Microwave is heating and working good. I informed customer, not sure why its plugged into power strip and is not needed. Microwave is working good."

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model GLTF2940ES0

Near Eagan, MN 55123

Delton

Job Details: 09/10/2021

"Washer will agitate but not spin. Found that the door lock is bad and not going into spin mode. Customer approved estimate. Replaced door lock, tested with load of towels. Washer agitates and spins out clothes. Washer is working good.; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.565925

Near Mound, MN 55364

Phillip

Job Details: 09/10/2021

"Customer complaint warm air leaking in the ice chute and old on the ice bucket. The ice door flap is broken and one of the switch bracket pins are broken. I didnt see any mold only a little discoloration on the dispenser paddle. The customer said they cleaned a lot of it up. It needs the door flap and the switches bracket. Bracket WP2180226Ice flap kit 8201756; snapped 5 QuickPics, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVSS2

Near Excelsior, MN 55331

Phillip

Job Details: 09/10/2021

The dishwasher does not wash. The wash motor is locked up and does not spin. I pulled the motor apart and found the shaft is stuck. We do not carry the motor it needs. The motor is not available separately. It needs the Motor sump assembly WPW10056309

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Chanhassen, MN 55317

Phillip

Job Details: 09/10/2021

I replaced all three door gaskets and I heated and stretch them out to take the wrinkles out. They seal good. Advised the customer that they will continue to heat up and stretch out.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFC

Near Minneapolis, MN 55426

Phillip

Job Details: 09/10/2021

The door latch strike is loose and does not close the switches. I found a part on the door that holds the latch spring is broken. It needs a whole new door and the switch latch assembly. Below is what is needed. 5304473842 door assembly 5304440289 latch assembly ; states that autho needed

We serviced a

LG WASHER FRONT LOA

Model WM80000HVA

Near Medina, MN 55340

Phillip

Job Details: 09/10/2021

The washer basket is rubbing and its loud during a spin. The basket is flopping up and down. The spider shaft on the basket is broken. I advised the customer that it would be better to replace the washer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Plymouth, MN 55446

Phillip

Job Details: 09/10/2021

The dishwasher was not draining. I found where the drain hose connects to the air trap food is plugging it up. I cleared out their trap and clear the hoses and all the water is draining good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 09/10/2021

There was a smell from the fresh food section. Everything looked good and clean. I advised the customer to change the water filter and take everything out of the fresh food and out order eliminator things in there for at least 24 hours.

We serviced a

GE REFRIGERATOR

Model PVS21KSEBFSS

Near Eagan, MN 55123

Delton

Job Details: 09/10/2021

"Refrigerator not cooling at all. FOund that compressor inverter board is shorted. Also water dispenser has slow drip, water valve is bad. Replaced inverter board and water valve, tested and refrigerator is cooling and dispenser no longer leaking. Refrigerator is working good.; used 1 WR57X33326 (WATER VALVE), and 1 WR49X10283 (COMPRESSOR INVERTER) from stock"

We serviced a

KENMORE FREEZER

Model 253.244221

Near Saint Michael, MN 55376

Matt

Job Details: 09/10/2021

"Customer complaint is, SOUND LIKE IT'S RUNNING BUT IT'S NOT FREEZING. Freezer was unplugged when I got here. Plugged it in and the compressor turned on right away, but after 30 minutes it was still room temperature. The sealed system has failed. "

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG700ESS0

Near Minneapolis, MN 55407

Nate

Job Details: 09/10/2021

"Was very carefully installing handle on door and door glass shattered. Have to return this and install one a 3rd time. ; O-emld tckt , states that autho needed"

We serviced a

AMANA REFRIGERATOR

Model MISSING

Near Richfield, MN 55423

Nate

Job Details: 09/10/2021

Replaced bad thermostat. Immediately began running with the new one in now. Runs great. Told customer 24 hours before itll be totally cold.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55409

Nate

Job Details: 09/10/2021

"Fridge isnt cooling and water has been pooling on bottom. Needs 4 part kit. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Eden Prairie, MN 55347

Phil

Job Details: 09/08/2021

the drain pump will run for a bit. The touchpad buttons were dim before it went dead. Try touchpad first and then main. (by FW)

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC3200UC/01

Near Minneapolis, MN 55430

Phil

Job Details: 09/08/2021

The machine is really noisy when they rotate the drum by hand. The rear bearings are in really poor shape. (by FW)

We serviced a

LG DISHWASHER

Model SKSDW2401S

Near Edina, MN 55439

Phil

Job Details: 09/08/2021

The dishwasher used to pop the GFI right away. We will connect an extension cord from another outlet and test to see if the new outlet will trip.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Maple Grove, MN 55369

Phil

Job Details: 09/08/2021

"After speaking with her, it sounds like there is too much detergent in the machine. They are going to run several cycles empty and switch detergents."

We serviced a

WHIRLPOOL DISHWASHER

Model NA

Near Eagan, MN 55122

Delton

Job Details: 09/08/2021

"Dishwasher not powering on. FOund that control board shorted and has big burn spot. Also control panel buttons falling off as well as plastic screw tab broke off and panel comes off when pulling on door. Soap dispenser wont shut, door seal ripped.Model and serial number rubbed off.

We serviced a

AMANA WASHER FRONT LOA

Model LWA50AW

Near Wayzata, MN 55391

Phillip

Job Details: 09/08/2021

"The washer does not go through a cycle. I found the belt broken and I also found water leaking from the drain hose. After inspection and removing the basket I found the bearing is seized to the transmission. After hitting the transmission I was able to get to move. There is water in the bottom from it leaking. Beside the rust all over the transmission there also some oil seeping out of the bottom. The brake looks ok and the pulleys look fine. The tub is very rusty so Im not sure how long it will all last. Ive listed the parts I think it need below. I did take most of it apart. I dont know how good the milk stool bearing is, it may need more parts. Seal kit 646P3Belt 37820Bearing WP40004201PTransmission 12002178Drain hose WP40053901; states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Maple Plain, MN 55359

Phil

Job Details: 09/08/2021

The customer said the machine is leaking and wrecked their floor. They turned the machine on and it did not leak for us. They believe the water was coming from under the kick panel. (by FW)

We serviced a

GE WASHER FRONT LOA

Model GFWH1400D0WW

Near Minneapolis, MN 55410

Nate

Job Details: 09/08/2021

"A bad smell came from the washer area a week ago. Smelled like gas. I removed the bellow, its nice and clean. Nothing in the washer. Removed the filter. Cleaned some junk out. Rinsed water through it. Told customer its possible that was causing some of the smell. But most likely it was stink coming up from the drain next to it."