We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Maple Grove, MN 55369
Seth
Job Details: 09/23/2021
Customer complains that icemaker is not working. Upon arrival and inspection I found temperatures in the fridge for abnormally high. The ice room where the icemaker is contained was between 25 and 30?F. Freezer temperatures range between 10?F and 15. Failed sealed system.
We serviced a
GE DISHWASHER
Model GDF510PSM0SS
Near Otsego, MN 55330
Matt
Job Details: 09/23/2021
"Customer complaint is, ROTATING ELEMENT ON TOP ROW WAS PULLED OFF BY KIDS. Inspected and found the middle spray arm had broken and fallen off. Customer is going to order and replace the spray arm themselves."
We serviced a
WHIRLPOOL DISHWASHER
Model DU890SWLQ0
Near Monticello, MN 55362
Matt
Job Details: 09/23/2021
"Customer complaint is, NOT DRAINING. Inspected and found the garbage disposal had just been replaced and the plug was still in. Punched out plug and tested dishwasher. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS1
Near Apple Valley, MN 55124
Delton
Job Details: 09/23/2021
"Found that bake element wires were not plugged. Attached wires, tested and bake element now heats and is working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KSCA
Near Burnsville, MN 55306
Delton
Job Details: 09/23/2021
Lots of frost build up inside freezer. Found that wire basket was not inserted correctly and preventing freezer door from closing; so warm air getting in and creating the frost. I aligned wire basket and cleaned out big ice chunks. Door now closes and is sealing. I suggested to customer to get rid of all the frost is to let let fridge defrost for 24 hours with doors open then itll be back to normal.
We serviced a
GE DRYER- ELECTRIC
Model GFDR480EF1WW
Near Big Lake, MN 55309
Matt
Job Details: 09/23/2021
"Customer complaint is, HAS POWER BUT WON'T START, JUST BUZZES. Inspected and tested. Found the board is fried. Needs a new board. Part on order. ; ordrd 1 WE04X23220 (Main board)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPSQ
Near Shakopee, MN 55379
Delton
Job Details: 09/23/2021
Customer said dishwasher wasnt powering on but then in the morning it turned on and has been working. Ran diagnostic mode and completed with no errors. Dishwasher is working good as im here.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Shakopee, MN 55379
Delton
Job Details: 09/23/2021
"Replaced listed parts, tested and dishwasher is running and working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS75QS1
Near Eden Prairie, MN 55347
Delton
Job Details: 09/23/2021
"Replaced dispenser module, tested and ice and water now dispense and is working good.; pckd up 1 242100018 (Dispenser module)"
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55122
Delton
Job Details: 09/23/2021
"Replaced door seal, tested and did not find any leaks. Dishwasher is working good."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4600VQ1
Near Eagan, MN 55122
Delton
Job Details: 09/23/2021
Found that transmission is bad as it slightly agitating when washer is in spin mode causing clothes not to spin out well and wearing out the clutch. Customer declined and will purchase new washer.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW3
Near Elk River, MN 55330
Matt
Job Details: 09/23/2021
"Customer complaint is, WON'T WORK, DID LOAD DAY BEFORE AND IT WAS FINE. Inspected and tested. Found the board has 120, but its dead and not responding. Needs a new control board. Quoted customer to install new board. "
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A201
Near Rogers, MN 55374
Matt
Job Details: 09/23/2021
"Customer complaint is, BANGING WHEN THE DRUM IS SPINNING. Inspected and tested. Found that when it goes into a spin, its shaking and sometimes stops and starts over. The rear spider/bearing is starting to fail. "
We serviced a
GE REFRIGERATOR
Model PFE27KSDASS
Near Saint Michael, MN 55376
Matt
Job Details: 09/23/2021
"Customer complaint is, FRIDGE NOT COOLING, FREEZER IS FINE. Inspected and tested. Found the FF evaporator fan has failed. Quoted customer $300. to install new fan. Customer approved repairs. Installed new FF evaporator fan and tested. Refrigerator is now fixed. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Albertville, MN 55301
Phillip
Job Details: 09/23/2021
The said water leaks out from the bottom of the door. When I arrived I found some standing water inside. I pressed the cancel button and all the water drained out. I filled and drained the dishwasher 5 times and it drained every time. I ran a test cycle and there was no error codes. I ran it through test modes and everything is working. The vent cover is missing. The customer said it fell off and got melted. I gave the customer the part number so she can order it and replace it.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Burnsville, MN 55306
Delton
Job Details: 09/22/2021
"Found that transmission is bad, along with wash plate is stripped. Ordering parts for gearcase replacement and rescheduling.; ordrd 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10752283 (Washplate) and 1 W11481722 (Actuactor) and 1 W10528947 (Hub)"
We serviced a
LG REFRIGERATOR
Model LFXS28968D/00
Near Apple Valley, MN 55124
Delton
Job Details: 09/22/2021
"Refrigerator not cooling at all, room temperature. Found that compressor is bad. Needs sealed system repair (standard LG compressor failure). Call into autho.; saved tckt"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Minneapolis, MN 55412
Nate
Job Details: 09/22/2021
Washer not progressing through cycle. Replaced bad mcu. Put on express wash. Went through wash. Runs great now.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Brooklyn Park, MN 55445
Seth
Job Details: 09/22/2021
"Not heating and loud. Failed magnetron, I quoted oem and generic."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, DISPLAY BOARD SHUTS OFF MID CYCLE, RESET AND WILL USUALLY QUIT AGAIN. Inspected and tested. I ran the washer for over 25 minutes and it was working great. The main board is the most commonly replaced board on this washer. Quoted customer to install new board. Customer approved repairs. Im going to order the display board just in case. I ran the washer through a complete quick wash cycle and it never failed. Started it on a normal cycle and watched it for almost 25 minutes and it never failed. Customer approved installing main board even though Im not a 100 percent sure thats the problem because it never failed for me. Installed main board and tested. Washer is working great for me."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9400SU01
Near Big Lake, MN 55309
Phil
Job Details: 09/22/2021
The door boot has a big chunk missing. Ordered new door boot. (by FW)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.277316
Near Minneapolis, MN 55416
Nate
Job Details: 09/22/2021
Washer is not spinning. Its extremely rusted underneath and either needs a new drive block or transmission. Confirmed everything else is good. Quoted customer for both and told them its most likely one or the other but possibly both. Either way given how rusty it is and how old it is they are going to buy a new one.
We serviced a
GE REFRIGERATOR
Model DSF25KGTABG
Near Elk River, MN 55330
Phil
Job Details: 09/22/2021
The fan is noisy in the freezer. Part number is WR60X10185 and is stocked. (by FW)
We serviced a
LG REFRIGERATOR
Model LSXS26326B/01
Near Big Lake, MN 55309
Phil
Job Details: 09/22/2021
The Linear compressor has failed and the unit is blowing air but is not cooling at all. They are going to call LG and see if they can get the compressor replaced for free. (by FW)
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details: 09/22/2021
Installed service kit because of it suffering from known issue in service bulletin. Runs great now.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDR8895AAS
Near Eagan, MN 55123
Delton
Job Details: 09/22/2021
"Replaced lower oven bake element, tested and oven preheated and is heating. Oven is working good."
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Chanhassen, MN 55317
Phillip
Job Details: 09/22/2021
Verified that the left cable was broken. I replaced both cables.
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDG81468AAE
Near Champlin, MN 55316
Seth
Job Details: 09/22/2021
"Failed idler and belt was replaced. I tested the dryer it is now fixed ; used 1 WP6-3037050 (IDLER PULLEY), and 1 WPY312959 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model G2IXEFMWS01
Near Eagan, MN 55122
Delton
Job Details: 09/22/2021
"When i initially got here compressor was running but evaporator fan was not. After i started taking back evap cover off fan start up and is running. Evaporator drain tube was clogged and iced over causing vents to be frozen over and not cooling. Needs heat probe and defrosted. Customer approved estimate. I defrosted and added heat probe to get cooling as i order evaporator fan motor. Ordering parts and rescheduling.; used 1 819043 (DRAIN HEAT PROBE) from stock, ordrd 1 Wpw10189703 (Evaporator fan motor)"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.29272
Near Eden Prairie, MN 55344
Delton
Job Details: 09/22/2021
Getting small black flakes which is from excess soap and gunk build up. I suggested to run many cleaning cycles with washer cleaners and should eventually dissipate. Otherwise would need to put whole tub apart and manually clean it. Customer will do clean cycles.Mechanically washer itself is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, FRIDGE NOT COOLING, FREEZER SEEMS FINE. Customer said the FF temperatures are fluctuating a lot and not staying consistently cold. Inspected and tested. Found the FF compartment was only 40F and the freezer was 5F. Ran refrigerator through service diagnostics and everything tested good. Disassembled both evaporators and there wasnt any frost on the FF evaporator and the freezer evaporator had very little. Watched evaporators for a while and neither of them frosted over more than about 25 percent. The sealed system has failed. Customer is going to call Whirlpool."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6700FE1
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the washer had a E41 error. Door lock has failed. Installed new door lock and tested. Washer is working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG627UTT0
Near Maple Grove, MN 55369
Seth
Job Details: 09/22/2021
"Dryer is loud. Failed blower was found. I quoted customer and tried to reschedule for repair but she became agitated, argumentative, condescending, belligerent, and unmanageable. I refused service I will not go back to the site or this location. The contact/decision maker on site made it an unsafe work environment.; O-emld tckt"
We serviced a
AMANA RANGE- GAS
Model AGR5715QDW
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, OVEN WONT REACH TEMP. Inspected and tested. Oven is heating great. I watched oven cycle for over 40 minutes and it was working great the whole time. I even tried 400F and it was working great. Oven is operating normal for me."
We serviced a
GE DRYER- GAS
Model GTDP300GM0WS
Near Eden Prairie, MN 55347
Delton
Job Details: 09/22/2021
Found that gas coils are bad an not turning on gas. Customer approved estimate. Replaced gas coils and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SW1
Near Minneapolis, MN 55428
Seth
Job Details: 09/22/2021
The dryer is not heating because the exhaust is blocked , the cust needs to have the vent cleaned.
We serviced a
SAMSUNG STACKED WASHER
Model WF350ANW/XAA
Near Minneapolis, MN 55424
Nate
Job Details: 09/22/2021
Not draining. Confirmed a bad pump. Also bearing going bad. Customer will be buying a new washer as this is 11 years old and needed repairs are expensive.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC51IS5
Near Osseo, MN 55311
Seth
Job Details: 09/22/2021
Refrigerator and freezer get warm. Customer will power cycle the unit and it will typically begin cooling. I found two service bulletins for this make and serial number. They re-designed the air tower and there is an obvious defrost issue due to bad software. Spoke with customer if he wants repair he will reach out to us.
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS3
Near Osseo, MN 55311
Seth
Job Details: 09/22/2021
Burned control board. Power shut off at the breaker. Part is on order.; pckd up 1 WPW10084141 (Pcb)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BW2
Near Rogers, MN 55374
Matt
Job Details: 09/22/2021
"Customer complaint is, GASKET AROUND OVEN DOOR BROKE & UNIT STOPPED HEATING MIDWAY THROUGH A PIZZA. WON'T GO PAST 190. Inspected and tested. Found the ignitor has failed. Also the door gasket is ripped and falling off. I installed new ignitor and tested. Oven is heating great. Gasket is on order. ; used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 WPW10535778 (Door seal)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE300VW11
Near Saint Michael, MN 55376
Matt
Job Details: 09/22/2021
"Customer complaint is, ERROR CODE F70, JUST BEEPS. Inspected and tested. Found the bearing has failed and its grinding when the drum spins. Also the main board has failed. Washer needs to be replaced."
We serviced a
AMANA DRYER- GAS
Model LG8319W2
Near Wayzata, MN 55391
Seth
Job Details: 09/22/2021
Dryer does not tumble. I found the motor is found and will need to be replaced. Part is on order.; pckd up 1 D511629P (Motor) and 1 56000 (Blower)
We serviced a
GE REFRIGERATOR
Model GSS20IEPHBB
Near Otsego, MN 55301
Matt
Job Details: 09/22/2021
"Customer complaint is, FREEZER NO FREEZING- FRIDGE TOP PART NO COOL- BOTTOM PART OF FRIDGE FREEZES FOOD. Inspected and found the evaporator fan has failed. I defrosted evaporator and watched it frost back over and after 20 minutes it was only frosted over about 50 percent. Sealed system is failing. I installed new evaporator fan, but told the customer that they will need to replace the refrigerator next time they have problems and not call it in because there not going to cover any more repairs on this refrigerator. ; used 1 WR60X10185 (DV EVAP MOTOR) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV520AGP/XAA
Near Shakopee, MN 55379
Delton
Job Details: 09/22/2021
"Found that dryer vent is clogged, tested dryer with vent disconnected and connected and big difference which tells me that dryer vent needs to be cleaned. If problem continues after vent is cleaned, thermistor and cut off needs to be replaced. Also recommended idler pulley be replaced as is a common issue and is currently the old style. Customer will think about it and call back if they want to proceed. Total estimate for repair is$280.12"
We serviced a
MAYTAG WALL OVEN- ELECT
Model MMW9730AS00
Near Chaska, MN 55318
Phillip
Job Details: 09/22/2021
The microwave lights do not work and the cooling fan does not work. I replaced the microwave control board. Everything is working good now.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/22/2021
The control board was the wrong one. I ordered another kit. ; ordrd 1 W10818296 (Board kit) and 1 W10818296 (Board kit)
We serviced a
HOTPOINT DISHWASHER
Model HDA3540N20S
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/22/2021
The dishwasher was dead. I found a switch on the wall that powers the dishwasher. The switch was off. I turned the switch on and now it works.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW1
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/22/2021
Soap scum building up in the outer drum. I showed the customer where the soap scum was. I advised her to clean it several times with dishwasher detergent.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25DQXBW00
Near Osseo, MN 55311
Phillip
Job Details: 09/22/2021
The fresh food section is not cooling well. I found the evaporator has a low frost pattern. The system uses r12. I advised the customer to buy a new fridge.
We serviced a
LG DISHWASHER
Model LDS5774ST
Near Burnsville, MN 55337
Delton
Job Details: 09/22/2021
"Found that dishwasher drain pump is bad. Customer approved estimate. Replaced dishwasher, tested and dishwasher now drains and is working good.; pckd up 1 Abq73503004 (Drain pump)"
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/03
Near Edina, MN 55410
Nate
Job Details: 09/22/2021
"Dead. Found a bad fuse. Replaced, runs and heats great now. Most likely happened from slamming door.; used 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
GE DISHWASHER
Model PDT760SIF0II
Near Minneapolis, MN 55426
Nate
Job Details: 09/22/2021
"Not drying dishes and has a broken detergent dispenser. Found dispenser at V and V. DW can you please order that WD12X21055 and call customer to schedule return visit for repair? Quoted customer for flood sensor (its bad) heater tested good, and the detergent dispenser. ; ordrd 1 WD21X10519 (Flood sensor)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Plymouth, MN 55446
Nate
Job Details: 09/22/2021
"Customer said a few times the dishwasher has stopped and flashes a light, usually 5 or 6 minutes into the cycle. But one time an hour into it. When I try and jiggle the door while its running, it doesnt stop. The lock seems good. I cant get it to fail for me. Ran for one hour, no error codes. Customer said they were pressing reset but not closing the door after. Runs great."
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Osseo, MN 55311
Phillip
Job Details: 09/22/2021
The light and exhaust fan buttons are broken. It needs a new panel WB07X10972. The panel is no longer available and its real expensive. The customer will buy a new microwave.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Big Lake, MN 55309
Matt
Job Details: 09/20/2021
"Customer complaint is, ICE MAKER NOT WORKING, KEEP HAVING TO CHIP THE ICE OUT. Inspected and found the ice maker is a ball of ice. This is a known issue with this refrigerator. Installed new ice maker kit and tested. Ice maker is now fixed. I found the copper line on the back of the refrigerator for the house supply was not even tightened down onto the refrigerator line. Showed customer and he shut off the water and is going to take care of it."
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Minneapolis, MN 55441
Phil
Job Details: 09/20/2021
The dishwasher sounds like it is leaking a couple cups of water per cycle. I did not have the customer run the unit. (by FW)
We serviced a
GE MICROWAVE
Model LVM1750SM1SS
Near Excelsior, MN 55331
Phil
Job Details: 09/20/2021
Several buttons do not work. Unit needs a new touchpad. Part number is WB07X11059 (by FW)
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Eagan, MN 55122
Phil
Job Details: 09/20/2021
The metal guard on the lower spray arm is not clipping on tightly. The lower spray arm needs to be replaced. (by FW)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Maple Grove, MN 55369
Seth
Job Details: 09/20/2021
Circulation pump failed. I quoted replacement of the pump only. They will call and let us know if they want to move forward.
We serviced a
GE REFRIGERATOR
Model PSS28KSHBCSS
Near Big Lake, MN 55309
Phil
Job Details: 09/20/2021
The icemaker is jammed up and the fill tube is all frozen up. We stock this icemaker and water valve. wr30x10093 and wr57x33326 (by FW)
We serviced a
SAMSUNG RANGE- GAS
Model NX58F5500SS
Near Minneapolis, MN 55407
Nate
Job Details: 09/20/2021
Valve was broken for rear right. Replaced the broken valve and tube. All works great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLDB998CC0
Near Champlin, MN 55316
Seth
Job Details: 09/20/2021
"Hole in tub leaking, no repairs possible."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QB1
Near Minneapolis, MN 55429
Seth
Job Details: 09/20/2021
Leaking. Blocked drain took 5 minutes no labor charge. If we need to come back for drripping we will purchase we will charge L14 plus parts.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.867627
Near Eagan, MN 55122
Delton
Job Details: 09/20/2021
"Found that the control board had burnt off solder joint. It was pretty burnt but customer approved estimate to try and solder it as it was much cheaper than new board. Soldered joint, tested and dryer turns on and is heating and working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5821SW0
Near Waconia, MN 55387
Phillip
Job Details: 09/20/2021
"I found the drum rollers had failed, one completely fell apart. The idler pulley did not spin well. I replaced the rollers and idler pulley. I checked the customer air flow and it was very poor. I advised the customer to not use the dryer until they get it cleaned. I first advised the customer to call a dryer duct cleaner or they can buy a brush from a store to clean it. I warned them that if they use it it can cause fires or pop a fuse on the dryer. ; used 1 349241T (), and 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
MAYTAG STACKED DRYER
Model LSE7806ACQ
Near Minneapolis, MN 55436
Nate
Job Details: 09/20/2021
High limit fuse blew. Customer will have vent cleaned and Ill return with the fuse on 10/4.; ordrd 1 WP303396 (High limit thermostat)
We serviced a
SAMSUNG RANGE- GAS
Model NX5889500WS/AA
Near Minneapolis, MN 55422
Seth
Job Details: 09/20/2021
No power to the UI Console. Failed TCO underneath the Cook top was found. I replaced it with a generic that was within 5?C since oem was not available(COVID-19). The customer okayed this repair. The range is now fixed.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.975862
Near Minneapolis, MN 55436
Nate
Job Details: 09/20/2021
Dryer heats awesome and is 28.3 mph airflow behind dryer. 6.8 outside. Customer will have vent cleaned.
We serviced a
GE REFRIGERATOR
Model GSL25JFXLLB
Near Minneapolis, MN 55446
Seth
Job Details: 09/20/2021
Fridge was not cooling. Compressor was not running. Voltage was at inverter control board and compressor compressor did not run. I replaced the compressor control board and you need began to call. I watched it and temperature dropped 5 to 7? in the time I was buttoning up. The refrigerator is now fixed. I Advised the customer to give it 24 hours to see it come down to the typical temperatures they are used to to..; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
GE DRYER- GAS
Model GTDP490GD4WS
Near Maple Grove, MN 55311
Seth
Job Details: 09/20/2021
"Failed knob because the timer has failed. Parts on order.; ordrd 1 WE4M527 (54.52), pckd up 1 WE01X20380 (Knob)"
We serviced a
GE DISHWASHER
Model CDT836P2M5S ONE
Near Plymouth, MN 55446
Seth
Job Details: 09/20/2021
"Leaking. Missing vent cap Quote sent to customer via text ; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF362LXTQ2
Near Big Lake, MN 55309
Matt
Job Details: 09/20/2021
"Customer complaint is, BROILER NOT WORKING AND NOT GETTING TO SET TEMP FOR BAKE. Inspected and tested. Found the broil relay on the board was fried. Installed new board and tested. Oven is working great. Oven is now fixed."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3911QW0
Near Rogers, MN 55374
Matt
Job Details: 09/20/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Found the pressure sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Part on order. ; ordrd 1 5304504885 (Pressure sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Saint Michael, MN 55376
Matt
Job Details: 09/20/2021
"Customer complaint is, ICE MAKER NOT WORKING. This is a Frigidaire refrigerator, not Samsung. Inspected and found this is the refrigerator with the ice ball on the back of the refrigerator. This is a manufacturer defect, theres no fix for this. Customer is going to replace the refrigerator."
We serviced a
SAMSUNG DRYER- GAS
Model DVG52M7750W/A3
Near Saint Michael, MN 55376
Matt
Job Details: 09/20/2021
"Customer complaint is, DRYER CONTINUES TO RUN EVEN WHEN ITS SHUT OFF UNLESS THE DOOR IS OPEN. Inspected and tested. Found the motor relay on the board was stuck on. Dana quoted customer to install new board. Customer approved repairs. Installed new board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAS0
Near Otsego, MN 55301
Matt
Job Details: 09/20/2021
"Customer complaint is, TOP RACK BROKEN KEEPS FALLING & INTERUPTS CYCLE WHEN RUN BECAUSE HITS DISHES. Inspected and found the rack adjusters are broken. Needs new rack adjusters. Parts on order. ; ordrd 1 WPW10251050 (Rack adjuster) and 2 WPW10627763 (Adjuster lever)s and 2 WPW10251047 (Adjuster cover)s and 1 WPW10251051 (Adjuster)"
We serviced a
GE WASHER TOP LOAD
Model WPRE8150K2WT
Near Otsego, MN 55301
Matt
Job Details: 09/20/2021
"Customer complaint is, Unit is not spinning, water is filling and draining. Inspected and tested. Found the motor has failed. Needs a new motor. Installed new motor and tested. Washer is working great. Washer is now fixed."
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55122
Delton
Job Details: 09/20/2021
There was water in the drip pan causing it to get e1 leak error. Emptied pan and ran test and found leaking from right corner due to door seal having rips and being corroded. Customer approved estimate (discounted) ordering part and rescheduling.; ordrd 1 3920dd3005a (Door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model GU3000XTXS3
Near Burnsville, MN 55337
Delton
Job Details: 09/20/2021
"Found that the chopper blade broke and filter was clogged, preventing water pressure. I replaced chopper blade and cleaned out filter, tested all functions and dishwasher is running and working good.; used 1 W10083957V (CHOPPER) from stock"
We serviced a
DANBY DISHWASHER
Model DDW1804EB
Near Savage, MN 55378
Delton
Job Details: 09/20/2021
"Found that the fuse on control board blew. I jumped fuse and dishwasher powers on and fills washes and drains. Appears the dishwasher is working good but not sure why fuse blew. Needs control board.18 dishwasher. Dishwasher is brand new, it filled with water then stopped. Customer has never used it and never heard the motor turn on before it shut off.; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE714HLAS0
Near Minneapolis, MN 55438
Delton
Job Details: 09/20/2021
"Replaced broken bake element, tested and oven pre heats and is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model WGD5100VQ0
Near Bloomington, MN 55420
Delton
Job Details: 09/20/2021
Dryer not heating. Found that gas line to dryer was shut off. Turned on gas and tested; dryer is cycling heat correctly. Dryer is working good.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDR8895AAS
Near Eagan, MN 55123
Delton
Job Details: 09/20/2021
Found that bake element is bad and not heating. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 WP7406P428-60 (Lower bake element)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.9258721
Near Minneapolis, MN 55436
Nate
Job Details: 09/20/2021
"Washer fills, agitates spins and drains great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Minneapolis, MN 55410
Nate
Job Details: 09/20/2021
"Diverter and wash motor not working. Replaced, washes great now. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Minneapolis, MN 55407
Nate
Job Details: 09/20/2021
"Doesnt stop running. Has a bad timer. Replaced, works great now."
We serviced a
LG WASHER FRONT LOA
Model WM4270HWA
Near Minnetonka, MN 55345
Nate
Job Details: 09/20/2021
They had a ton of water leaking through ceiling. Since I was out there theyve done multiple loads with zero leaks. But the boot was torn so I replaced that. Runs great with no leaks.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5100DW0I
Near Hopkins, MN 55305
Nate
Job Details: 09/20/2021
"Washer wasnt running, just sporadically. Buttons on control not responding. Replaced control and main PCB, runs great now."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Minneapolis, MN 55427
Nate
Job Details: 09/20/2021
"Wasnt spinning. Found a bad hub and wash plate. Replaced both. First hub I installed cracked, so I had to use a second one. Put through calibration and then a rinse and spin, runs great now. ; used 1 W10528947 (HUB), and 1 W10528947 (HUB) from stock"
We serviced a
GE REFRIGERATOR
Model DSHS6VGBBCSS
Near Waconia, MN 55387
Phillip
Job Details: 09/20/2021
The customer said the whole unit was dead and no lights on even inside. The fridge started working over the weekend. All the capacitors on the board looked good. I found nothing obvious today. I gave the customer a quote for the cost to replace the board plus labor. He said if it happens again hell let us know. Please order the board (WR55X11080 ) if it happens again. Added the quote to pics.
We serviced a
MAYTAG DRYER- GAS
Model MDG9606BWW
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/20/2021
"The start switch tested fine. After testing I found the door switch is bad. I jumped the switch and it works. While I was trying to pry the wires off the fuse it broke. I replaced the blower fuse and Im ordering the door switch. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W10169313 (Door switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Minnetonka, MN 55345
Phillip
Job Details: 09/20/2021
I replaced the upper rack rails. The rack slides in and out good. S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Plymouth, MN 55446
Phillip
Job Details: 09/20/2021
There is ice building up in the freezer and that was keeping the door from shutting because the door was hitting the ice. I cleared the ice and cleared the drain tube.
We serviced a
KENMORE RANGE- ELECTRIC
Model 665.95802
Near Corcoran, MN 55340
Phillip
Job Details: 09/20/2021
I verified the complaint. The customer said the oven just started to get hot and the display did not show broil but it was over 500. She said now it will not self clean and gave error. The error code was f5-e1 door lock error. I got 120 the door lock motor but it would not turn. The mock motor is bad. Im ordering the latch assembly and the control in case. ; ordrd 1 WP8523665 (Control) and 1 WPW10107820 (Latch assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Minneapolis, MN 55423
Delton
Job Details: 09/17/2021
"Replaced drain pump, ran full diagnostics, dishwasher is draining and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Michael, MN 55376
Matt
Job Details: 09/17/2021
"Customer complaint is, dishes not coming out clean, thinks washing arms aren't spinning. Inspected and tested. Filter was good. I started a heavy cycle and dishwasher filled, was spraying good and switching back and forth between the top and bottom. I ran dishwasher through service diagnostic mode and everything was working great and no errors. Dishwasher is working normal for me."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4473LW0
Near Corcoran, MN 55340
Phillip
Job Details: 09/17/2021
The washer would not start. Just goes from sensing to paused right away. After some diagnosing I found the latch was bad. I replaced the latch and now its working. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock
We serviced a
AMANA DRYER- GAS
Model LG8319W2
Near Wayzata, MN 55391
Phil
Job Details: 09/17/2021
The motor hums really loudly when they hit the start button. The drum cannot be rotated by hand. (by FW)
We serviced a
KENMORE MICROWAVE
Model 790.8032331
Near Long Lake, MN 55356
Phillip
Job Details: 09/17/2021
"I ran the microwave and it did not heat. I tested each switch and they tested good. I put the switch bracket back in and tested again so I could do a amp draw, now it heats. I replaced the switch latch bracket and all 3 switches. I tried 5 times and heated water for 4 minutes. Its heating good every time. ; used 1 5304509457 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Osseo, MN 55311
Seth
Job Details: 09/17/2021
"Not cooling. Failed sealed system found, bad frost pattern. Please submit to replacement helper."