We serviced a
FISHER PAYKEL++ DRYER
Model DE62T27G
Near Avon, Minnesota 56310
Brandon
Job Details: 07/24/2024
Returned with the board, installed put the unit back together, cycled and tested. The unit now works as it should
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, Minnesota 55413
Dakota
Job Details: 07/24/2024
IM not working, found IM right motor not twisting, racing power but not rotating. IM 5931630100 is on back order. customer is aware part is on back order and is willing to wait. Please reach out to customer to let them know availability. ; ordrng 1 5931630100 (Icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSQ0
Near Mound, Minnesota 55364
Paul
Job Details: 07/24/2024
Customer states dishwasher leaking. Found unit oversudsing from platinum plus soap. Customer to stop using that soap. Also found upper spray arm faulty, dispenser leaking, and tub seal worn. Customer approved repair, ordered parts and rescheduled. ; ordrd 1 WP8052028 (DISPENSER ASS. TALL TUB) and 1 WPW10509257 (DOOR SEAL TALL TUB) and 1 WP8519604 (SPRAY ARM - UPPER (ATTACHES TO RACK))
We serviced a
FRIGIDAIRE WALL OVEN++
Model PCWS3080AFB
Near Andover, Minnesota 55304
Nate
Job Details: 07/24/2024
DW please speak with JR about this. The factory miswired the unit, which we finally figured out today with their tech support. Needs parts 53045263105304534050, 5304536397. Boards and probe got compromised because of the miswiring. It was sending 120 volts to the wrong places. Please speak with RJ about us getting authorization and extra pay on this one. This should not have been a recall because original problem was no power to the unit. Now that we have power we were able to figure out mis wire issue. UI is on back order but if we end up needing it, is 5304538278. Case number is 87444604. Customer said they are calling Frigidaire because they want it replaced. ; saved tckt , states that autho needed
We serviced a
KENMORE DRYER
Model 110.87570120
Near Minneapolis, Minnesota 55427
Nate
Job Details: 07/24/2024
Dryer not heating. Found the igniter fires up. Has bad coils. Venting is good. Quoted for coils. Replaced, now it runs and heats great.
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922683-09
Near Minneapolis, Minnesota 55419
Nate
Job Details: 07/24/2024
Adjusted door, by tightening screws for hinges, because it was scraping a little against freezer door. Installed new sensor and bracket.
We serviced a
SAMSUNG DRYER
Model DV45K6200EW/A3
Near Hopkins, Minnesota 55343
Nate
Job Details: 07/24/2024
Not running again. Found a bad motor. Last time here the dryer had a broken belt, pully and rollers. Now motor hums and only goes if you give it a jump start. Told customer that I would see if we can do some type of refund for the work last time if they decide to replace. Part is DC93-00101N. Customer will call back and let us know what theyd like to do. If they decide to forego motor repair, can we do a refund? ;
We serviced a
LG WASHER
Model WT1501CW
Near Plymouth, Minnesota 55441
Nate
Job Details: 07/24/2024
Sometimes the washer continually fills with water. Sometimes it thinks its filling but doesnt fill. It gave an error code but they were not able to grab the error code. I tried getting it into service mode but it wont let me: I called tech support and they had me try to get into test mode but we couldnt.. they said if washer hasnt been cleaned in a long time there could be suds in the pressure sensorHose throwing off the sensor. Sensor could also be damaged. Recommended having customer do an afresh tub cleaning, and if that doesnt fix it, to then replace the pressure sensor.
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Plymouth, Minnesota 55441
Nate
Job Details: 07/24/2024
Installed new agitator, belt, and transmission. Runs great now. Also did an update via blue tooth.
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/01
Near Apple Valley, Minnesota 55124
Delton
Job Details: 07/24/2024
Found that it is leaking from the sump onto the motor causing the leak sensor to trip and give E15 error. Quoted for parts and repair. Customer declined with will replace dishwasher but will call us back if they want to proceed.
We serviced a
GE WALL OVEN++
Model FGEW3066UFA
Near Victoria, Minnesota 55386
Paul
Job Details: 07/24/2024
Removed oven from wall. Replaced cooling fan. Re-installed oven and tested operations. Oven preheated and works properly again. Control board will be returned.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US6B
Near Shakopee, Minnesota 55379
Kinnon
Job Details: 07/24/2024
Unable to duplicate any problems or issues with dishwasher, but since per customer power wash performance, I replaced the control and the wash motor tested all functions all functions test good
We serviced a
SAMSUNG WASHER
Model WF350ANRXAA07
Near Chaska, Minnesota 55318
Kinnon
Job Details: 07/24/2024
Arrived on site tested drain and fill functioning. Good noticed shutter on tub and tub was shuttering. Could not freely spin tub checked rotor and noticed tub not spinning with rotor spin bearing an inner shaft completely separated and coming apart. Client declined invoice estimate and just wanted to buy a new washer charge 30 on top of trip charge.
We serviced a
MAYTAG DRYER
Model MGDC215EWO
Near Chaska, Minnesota 55318
Kinnon
Job Details: 07/24/2024
Grease rollers and idler wheel all bearings good on all dryer now quiet at high temp. All functions test good.
We serviced a
WHIRLPOOL DRYER
Model WGD9450WW2
Near Maple Grove, Minnesota 55369
Adam
Job Details: 07/24/2024
Complaint making loud noise. Disassembled unit. Found idler pulley is bad. One roller was bad also blower. Quoted for repair kit. Customer approved. Installed parts. Also cleaned out lint and oiled up shafts for roller. Reassembled unit. Tested unit is working properly.
We serviced a
GE DISHWASHER
Model GDT645SYN0FS
Near Coon Rapids, Minnesota 55433
Adam
Job Details: 07/24/2024
Complaint is unit not doing a cycle. Found that it just continuously drains and errors out. Removed the pressure sensor and found that was all clogged up old soap or gunk. Replaced pressure sensor then tested now. Units working properly.
We serviced a
GE REFRIGERATOR
Model GWE19JYLFFFS
Near Chanhassen, Minnesota 55317
Kinnon
Job Details: 07/24/2024
Arrived on site found icemaker solenoid was good. Icemaker seemed good. Steamed out frozen freezer line for icemaker cleared force test harvest icemaker test good water, filling into icemaker
We serviced a
GE REFRIGERATOR
Model GSS23WGTABB
Near Minneapolis, Minnesota 55404
Dakota
Job Details: 07/24/2024
Leaking from rear, found water line from filter housing to valve cracked at compression fitting, ordered water filter housing. ; ordrd 1 WR02X45206 (Water filter housing and hose)
We serviced a
GE COOKTOP++
Model JP3030DJBB
Near Saint Paul, Minnesota 55106
Hyrum
Job Details: 07/24/2024
Opened up the Mach and discovered a failed infinite switch and a failed limiter on the burner. Replaced these with new parts and tested complete.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Woodbury, Minnesota 55125
Hyrum
Job Details: 07/24/2024
upon arrival customer states that it makes a rattling sound when they are running it. Opened it up and discovered that the belt was starting to shed pieces and those pieces were slapping up against the plastic housing as the belt was going around. Need to replace the belt. Part not provided by trade please order the part and reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Farmington, Minnesota 55024
Delton
Job Details: 07/24/2024
Soap dispenser is full of water after cycle. Found that the siphon piece is missing for the dispenser. Would need new siphon cover. Drawer just pushes in and nothing really need to be replaced. I offered that we could order the part and ship it to customer and they could self install it. Customer will look around house for missing piece. Customer will call back if they want us to order part and ship to customer.
We serviced a
GE RANGE
Model JB735SPSS
Near River Falls, Wisconsin 54022
Aaron
Job Details: 07/24/2024
The customers smooth top range has a burner that isnt heating correctly. The burner is heating up to high temperature when low temperatures are set. The burner has continuity and shuts off , the infinite switch is allowing too much current to flow to the burner, we need to replace the infinite control. There is an audible, high pitched sound coming from the control. I also ran a firmware update for the control board that I ran an update for.WB24X25013 infinite controlPlease order and reschedule a follow up appointment.; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFE
Near Sartell, Minnesota 56377
Brandon
Job Details: 07/24/2024
Returned with the parts and installed, checked and the icemaker is now making ice as it should be. Got all done cycled and tested the unit worked and then stopped working. Suspected it was blockage in the line somewhere cleaned and flushed the lines. Got debris out. Still had no water. Checked the source and found the water flow stopped. Foudn clogged filters on reverse osmosis system. The system just recently stopped, the ice maker and water flowed for me as is should before it plugged up and there was good water flow the last time. Customer will be changing the filters
We serviced a
GE WASHER
Model GTW540ASP0WS
Near Minneapolis, Minnesota 55408
Dakota
Job Details: 07/24/2024
Unit not agitating, found mode shifter gears internally stripped, unit needs WH03X30517 modeshifter.Parts that were sent and not needed Wh08x37938 Gehwh19x24141Wh02x24399cm; states that autho needed
We serviced a
LG REFRIGERATOR
Model LHFS28XBS/00
Near Woodbury, Minnesota 55129
Hyrum
Job Details: 07/24/2024
Customer states makes a rattling noise doesnt make ice and also doesnt defrost properly and they have to manually defrost it. Discovered a failed thermostat on the evaporator. The defrost thermostat probably comes as in an assembly with the Rost heater and will need to be replaced. I also need the icebox fan which is on the left side of the back panel in the freezer section. The motor is failed and will need to be replaced.could not find this model number on any of our parts. Look up websites to look up parts. Please research parts and then request them from Square trade.; O-emld tckt , states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SR/AA
Near Eagan, Minnesota 55123
Hyrum
Job Details: 07/24/2024
Upon arrival opened up the machine and replaced the compressor dryer and evaporator. Evacuated the system and waited in a new charge. Machine seems to be working properly now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF7
Near Eden Prairie, Minnesota 55346
Paul
Job Details: 07/24/2024
Found freezer icing up in back due to faulty ice maker. Removed ice maker and removed all froze up ice from evap fan motor causing noise. Straightened bent up evap sheet metal cover. Informed customer how to remove water filter, customer to replace water filter. Customer approved new ice maker, ordered and rescheduled. ; ordrd 1 5303918344 (I/M ASSY)
We serviced a
KENMORE WASHER
Model 796.41272211
Near Prior Lake, Minnesota 55372
Delton
Job Details: 07/24/2024
Customer said that washer leaked all over floor and into kitchen. Floors and ceiling were torn out as I got here.I ran full test test of all functions and found no leaks. Washer fills to correct water levels. As im here running and testing the washer as I found it, there is no signs of leaking from the washer or malfunction that is happening as I am inspecting it.Washer is working good as Im here.
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFD
Near Minnetonka, Minnesota 55345
Paul
Job Details: 07/24/2024
Replaced faulty oven control board and overlay. Verified proper oven operations again.
We serviced a
GE DISHWASHER
Model DDT700SGN4BB
Near Monticello, Minnesota 55362
Matt
Job Details: 07/24/2024
DISHES NOT COMING OUT CLEAN, TRIED RUNNING THREE TIMES USING DIFFERENT DETERGENT - STILL NOT CLEANED. Found the diverter magnet is all covered in magnetic material so it isnt changing back and forth between the zones. I need a new diverter kit part number WD19X34198 and screw thats missing part number WD02X10169. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EWH0
Near Albertville, Minnesota 55301
Matt
Job Details: 07/24/2024
not Draining. Found a piece of plastic from the rollers in the drain pump. Removed and tested. Dishwasher is draining great. Dishwasher is now fixed.
We serviced a
GE DISHWASHER
Model pdt715syn3fs
Near Saint Michael, Minnesota 55376
Matt
Job Details: 07/24/2024
LEAKING. Found the vent cover was loose. I tightened it down and ran dishwasher and it never leaked. I recommend if it comes loose again in the future, that we should replace the transition piece, seal and vent cover.
We serviced a
SAMSUNG DRYER STACKED++
Model DV419AEWXAA
Near Rogers, Minnesota 55374
Matt
Job Details: 07/24/2024
NOT HEATING. I turned dryer on timed dry high heat and its heating and cycling between 195F and 125F consistently for over 20 minutes. Airflow on outside of house is 28mph. I disassembled dryer and inspected heater and wiring and all looks good. Dryer is working and heating perfectly while testing. I showed customer the heater and wiring while I had it apart and explained to her that everything is working properly.
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Rogers, Minnesota 55374
Matt
Job Details: 07/24/2024
MID CYCLE IT BEEPS. Customer said it stops and beeps and gives a OE error and theres standing water in the bottom. I started express wash because thats the cycle customer uses and it acts up on and watched it for over 30 minutes and it was filling and draining perfectly 5 different times. After about 40 minutes it started beeping and flashing like it was paused or you opened the door. I opened and shut door and pressed start again and it started washing again. Theres an issue with the door latch. Customer will talk to her husband and they will let us know if they want us to order parts.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Otsego, Minnesota 55330
Matt
Job Details: 07/24/2024
THE DRYER IS NOT HEATING. I started a timed dry high heat cycle and theres no heat. I checked voltage at the outlet and theres only 120V. Customer said they had an electrician out and they fixed it. I advised that theres still only 120V and that there needs to be 240V and to have the electrician back out.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18DRHW0
Near Minneapolis, Minnesota 55408
Dakota
Job Details: 07/24/2024
Tenant states experienced a no cool event, unplugged unit and replugged. now unit has stabilized at temps, on arrival unit was in defrost, checked and ensured defrost system operating, unit exited defrost on its own and started cooling, compressor and fans operating within spec. No issues found with unit at this time. LL be aware unit was built in year 2000 and is 24 years old, advise replacing unit if issues happen again.
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Ramsey, Minnesota 55303
Adam
Job Details: 07/24/2024
Complaint on the automatic regular/delicate setting the timer gets stuck in cool down. Every other cycle the unit works properly. Replaced timer and thermo cut off. Tested unit. Unit is working properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW2
Near Sauk Rapids, Minnesota 56379
Brandon
Job Details: 07/24/2024
Returned with the part, installed the motor, cleaned out the drain and the drain pan, plugged the unit back in cycled and tested made sure the unit was cooling as it should.
We serviced a
LG REFRIGERATOR
Model LRMVS2806S/00
Near Minnetonka, Minnesota 55345
Paul
Job Details: 07/24/2024
Found craft ice maker in lower freezer not working. Replaced ice maker. Tested operations. Found water solenoid very noisy. Replaced water solenoid valves. Tested proper operations. Lowered feet for customer and instructed how to change water filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS2SHAXNB00
Near Minneapolis, Minnesota 55436
Delton
Job Details: 07/24/2024
Replaced ice maker, tested and is working good.
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSP4715AF0A
Near Edina, Minnesota 55435
Delton
Job Details: 07/24/2024
Customer stating that her dishwasher is not starting. Tried to start unit and noticed drain pump not kicking on. Removed remaining water from inside unit and unit started. Pulled unit from cabinet and removed drain pump. Found rubber band stuck inside pump. Removed rubber band and reinstalled drain pump. Unit now working as it should.
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRBL1
Near Maple Grove, Minnesota 55369
Nate
Job Details: 07/24/2024
Has been leaking. Ruled out the drain pump and water line and valve. Dried out all the water under the dishwasher and watched for an hour. No drips. Now kick plate is off and customer will be able to see where water is coming from over the next couple days. 18 year old dishwasher and wash motor is crackling. Can see evidence of leaking from motor. Quoted for motor, but customer would rather replace at this point.
We serviced a
LG REFRIGERATOR
Model LRTLS2403S.ASTCNA0
Near Zimmerman, Minnesota 55398
Adam
Job Details: 07/24/2024
Tapped in to system. Unit was unplugged. Was at 15 psi. No leak good pressures. Plugged in unit. The pressures never get under zero. Bad compressor. Installed new compressor. Pressure to 150. No leaks. Vacuumed to under 300 microns. Then filled with r600. Plugged unit and unit started to cool but evap fan never kicked on. Need evaporator fan and control board. Fan EAU65058313Board EBR80757412; saved tckt
We serviced a
FRIGIDAIRE WASHER STACKED++
Model GLTF2940FS1
Near St. Cloud, Minnesota 56303
Brandon
Job Details: 07/24/2024
Customer states the unit would pause and then shut off. Checked and found one of the water supply lines shut off, checked and found the unit had a stored code of E11, checked and found the code was for long fill. Ran the unit for almost 20 minutes on the normal cycle. Stopped the unit and put it into a drain and spin mode. The unit drained as it should. I asked the customer to run the unit and see if the issue continues , if so they might need a pressure switch pt #134762000; saved tckt
We serviced a
FRIGIDAIRE RANGE
Model FCRE3083ASA
Near Eden Prairie, Minnesota 55344
Kinnon
Job Details: 07/24/2024
Arrived on site found 220 outlet red both red lines on 220 outlet where it connects to the stove both red lines were disconnected and not screwed on reconnected red line. No unit will have 240 and will work unable to test due to outlet and maintenance shed maintenance person here will bring it to apartment and test unit later.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, Minnesota 55419
Dakota
Job Details: 07/24/2024
customer state oven not heating properly, not heating quick enough and drops temp to fast when opening door. Ran heat cycle test on oven average temps when set to 350 was 352. Operating within spec, broil burner and convection fan operating also. Adjusted all surface burners bc they were all to high when set to low.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Lake Elmo, Minnesota 55042
Aaron
Job Details: 07/24/2024
I removed the pulley cover and slid the drive belt away from the motor and transmission pulleys. I slid a new drive belt onto the motor and transmission wheels. Powered up the machine and started diagnostic testing, I tried a spinning the drum at medium speed first , quiet, then I turned up the speed and quiet again. The new belt had solved the unsettling noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model FFSS2314QS5A
Near Eden Prairie, Minnesota 55346
Kinnon
Job Details: 07/24/2024
Arrived on site checked not cooling in fridge or freezer checked evaporator no frostt pattern observed clicking from compressor armed out all three pins on compressor were at 0.00 ohms compressor is shorted out. Please look up compressor and give warranty company estimate for compressor replacement.; saved tckt
We serviced a
LG WASHER
Model WM3600HVA
Near Saint Paul, Minnesota 55105
Hyrum
Job Details: 07/24/2024
Customer states that no matter what they try. They cannot get the machine to drain all the way. Opened up the machine and found out that the drain pump was clogged. Pulled the filter out cleaned it and cleared the pump itself. Test the machines several times, and it appears to be draining properly now. Complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near St. Cloud, Minnesota 56303
Brandon
Job Details: 07/24/2024
Customer stated the unit was not cooling correctly, found the evaporator fan not turning. Ordered new fan motor. ; ordrd 1 242077705 (Evaporator)
We serviced a
ASKO++ WASHER
Model WM 33
Near Loretto, Minnesota 55357
Paul
Job Details: 07/24/2024
Replaced faulty drain pump. Started and verified operations. Washing machine is back online!
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AS
Near Somerset, Wisconsin 54025
Aaron
Job Details: 07/24/2024
I removed the right, fresh food door assembly and removed all accompanying hardware. I replaced the right, fresh food door and re installed the hardware. Door opens and closes easily.
We serviced a
ELECTROLUX WASHER
Model ELFW7537AT1
Near Wayzata, Minnesota 55391
Kinnon
Job Details: 07/24/2024
Arrived on site found washing machine functions normally but door latch lock assembly requires door be slammed fairly hard in order for it to catch ordered door lock assembly and scheduled customer. This is a factory warranty repair.; ordrd 1 5304514774 (Door)
We serviced a
KENMORE REFRIGERATOR
Model 10660212410
Near Minneapolis, Minnesota 55424
Dakota
Job Details: 07/24/2024
No cool in FF section, found evap fan motor not spinning racing 120vac, replaced fan motor and tested unit now cooling Ff section, fan spinning
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bloomington, Minnesota 55420
Delton
Job Details: 07/24/2024
Customer stated dryer not starting. Found that timer knob is cracked and timer stem is stripped. Manually advanced timer with needle nose pliers and unit worked. Please order parts from ST W11566735 timer W11708423 knob. Contact customer to reschedule. ; saved tckt
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRCC
Near Eagan, Minnesota 55121
Delton
Job Details: 07/24/2024
Customer stating her freezer is icing up. Opened freezer and noticed ice around door. Upper left corner of freezer door wasnt making good contact letting air into freezer. Appeared that door was sagging. Went to dey and picked up shim kit. Installed two shims and now freezer is closing tightly.
We serviced a
KENMORE DRYER
Model 796.71523210
Near Elk River, Minnesota 55330
Matt
Job Details: 07/24/2024
NOT HEATING. Found the resettable thermal fuse was tripped. I reset and vacuumed out dryer. Reassembled and tested. With vent disconnected its cycling between 205F and 100F and with vent connected its spiking to 260F. Airflow on outside of house is only 12mph. Customer is going to clean the vent.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHG2399MF7
Near South Haven, Minnesota 55382
Brandon
Job Details: 07/24/2024
Returned with part, checked the heat element one more time, jumped the defrost sensor, still no amp draw there was 120 volts just no amps. Changed the board and then jumped the sensor now there is amp draw ended up finding the defrost sensor was cracked and rusty.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houlton, Wisconsin 54082
Aaron
Job Details: 07/23/2024
The customers washing machine isnt performing a complete cycle, it will start but then rapidly advance to the end of the cycle without doing anything. I found one fault code stored in the memory of the machine , F7E4, points to an issue with the shifter. I removed the magnetic motor ( stator) and found wet hardware everywhere, the main tub seal is defective and needs to be replaced. I was going to replace the clutch and shifter but the leak would ruin brand new hardware. The seal is included in the main gear case, not an individual part.W11449841 transmission part number.; used 1 W11449841 (TRANSMISSION) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS1
Near Minneapolis, Minnesota 55401
Dakota
Job Details: 07/23/2024
Weak cool FF and FZR removed evap cover and found partial frost pattern on inlet of evap. Pressurized system to 200psi N2 and sprayed soap bubbles on all joints and evap coil. No leak found, unrepairable.
We serviced a
SAMSUNG DRYER
Model n/a
Near Minneapolis, Minnesota 55406
Dakota
Job Details: 07/23/2024
customer states unit trips breaker when running normal cycle but not on time dry, tested both normal and time dry both trip breaker, unit drawing 25amps and operating within spec. Informed customer that breaker is bad and must be replaced.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, Minnesota 55409
Dakota
Job Details: 07/23/2024
Door flipper broken and customer request unit be leveled, Unit needs 4946650600 Part currently on BO; saved tckt , states that autho needed
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, Minnesota 55410
Dakota
Job Details: 07/23/2024
Leaking water ; ordrd 1 AGM30030701 (Bellows)
We serviced a
LG REFRIGERATOR
Model LDCS22220S/01
Near Minneapolis, Minnesota 55410
Dakota
Job Details: 07/23/2024
Unit not cooling in Ff or FzR, unit has failed compressor 60psi low side while operating. Replaced compressor and recharged unit, unit cooling on departure
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Minneapolis, Minnesota 55408
Dakota
Job Details: 07/23/2024
Oven not heating found unit had weak bake igniter, replaced bake igniter and tested unit now heating.
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922369-13
Near Minneapolis, Minnesota 55405
Dakota
Job Details: 07/23/2024
Replaced ice maker control board and tested and found water filter clogged. Removed filter and retested unit filling to proper water level. Checked IM bucket sensor and temp sensor both check ok.
We serviced a
MAYTAG DRYER
Model NONE
Near Big Lake, Minnesota 55309
Matt
Job Details: 07/23/2024
We serviced a
ELECTROLUX DISHWASHER
Model EW24ID70QT4A
Near Big Lake, Minnesota 55309
Matt
Job Details: 07/23/2024
leaking from door. Found the lower spray arm is cracked and spraying water out the side straight at the door causing it to leak. Customer is going to replace the spray arm himself.
We serviced a
MAYTAG DRYER
Model LDE9806ACE
Near Saint Paul, Minnesota 55106
Hyrum
Job Details: 07/23/2024
303358 MotorCustomer states machine just buzzes when you press start and does not run sometimes. Discovered weak start winding in motor. Need to replace with new motor. Could not find part in stock. Please research part and reach out to the customer and schedule.; saved tckt
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Minneapolis, Minnesota 55446
Nate
Job Details: 07/23/2024
Installed timer today that office preordered last time. Part D517562. Can someone please make sure we record it was used and how much we purchased it for? Timer still wasnt advancing still, even after cleaning vent and replacing blown fuse. Learned that these timers break easy if you turn it counter clockwise on accident. Assuming we cant get compensated for this redo? Timer advances now. ; O-emld tckt , states that autho needed
We serviced a
GE REFRIGERATOR
Model GYE18JEMPFDS
Near St. Cloud, Minnesota 56301
Brandon
Job Details: 07/23/2024
Returned with the gasket, removed the back cover installed the gasket. Asked the customer to monitor the unit to see if the issue returns. ; saved tckt , states that autho needed
We serviced a
LG DISHWASHER
Model ADFD5448AT
Near St. Cloud, Minnesota 56301
Brandon
Job Details: 07/23/2024
Customer stated the unit was leaking. Customer showed me the they had towels down from water leaking out of the door. Was shown both the door wiper and the door seal was chewed up, cracking and broken apart. Looked up the parts none are currently available at the 4 vendors, asked parts to see if the parts are available from either the manufacturer or another vendor. I adjusted the unit so it is leaning back so the customer can still use it. I did get the approval for the parts, the parts will be dropped shipped. ; ordrng 1 MDS65210401 (Gasket) and 1 3920DD3002G (Packing)
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Minnetonka, Minnesota 55305
Adam
Job Details: 07/23/2024
Pulled dryer apart and installed motor. Tested unit. Heating, spinning. Unit now working as it should
We serviced a
SUBZERO++ REFRIGERATOR
Model BI-42UFDID/S/TH
Near Minneapolis, Minnesota 55447
Nate
Job Details: 07/23/2024
Replaced bad board. Cooling great already. Told customer give standard 24 hours to get down to temp.
We serviced a
HISENSE REFRIGERATOR
Model MRM260N6TSE
Near Hastings, Minnesota 55033
Aaron
Job Details: 07/23/2024
I defrosted the ice maker room, it was completely incased with ice. Once I removed the ice maker assembly I was able to install the new ice maker. Tested the new part, back to square one.
We serviced a
GE COOKTOP++
Model CHP90302TSS
Near Hudson, Wisconsin 54016
Aaron
Job Details: 07/23/2024
I used my SmartHq device to inspect for stored error codes and to access an owners manual. There were two codes stored that were 20 days old but nothing more recent than that. The error codes referred to insufficient voltage to the cooktop, there a 50 amp circuit breaker that is marked for the cooktop, but I didnt verify power to the unit. There was a firm ware update available that I completed for the unit, it took a few minutes but it complete the process. I looked up information related to the use and care for the cooktop. The odd noises created between the left burners are a result of magnetic fields interacting, these sounds are normal. No repair needed at this time.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N
Near Minnetonka, Minnesota 55345
Nate
Job Details: 07/23/2024
Rinse aid dispenser is leaking rinse aid a lot. Replaced dispenser. Now it doesnt leak.
We serviced a
WHIRLPOOL DRYER
Model 110.70072991
Near Hopkins, Minnesota 55305
Nate
Job Details: 07/23/2024
Dryer dead after storm. I checked all connections and now it runs great. When I took it apart found a ton of lint inside. Did a dryer cleaning. Also found lint seal for the bulkhead that was broken. Used special red glue to reattach seal. Runs great now and all clean.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chanhassen, Minnesota 55317
Kinnon
Job Details: 07/23/2024
Arrived on site found top ceiling LEDs out in fridge. Also also freezer LED is dim ordered LED kit. Customer approved estimate scheduled customer for return repair.; ordrd 1 W11683241 (LED LIGHTS)
We serviced a
GE DRYER
Model GFD85GSPN1RS
Near Chaska, Minnesota 55318
Kinnon
Job Details: 07/23/2024
Used gas detector meter found small leak on input line at drier base going into drier tightening quarter turn - tested with gas meter after no detection
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Minneapolis, Minnesota 55426
Nate
Job Details: 07/23/2024
1 thick ice sheet on bottom of freezer and on drain pan. Found a gummed up duckbill on the drain. Made adjustments/modifications to the drain and steamed it out. Then steamed out the freezer. Got all the ice out. Drains great now.
We serviced a
BOSCH DISHWASHER
Model SHES8TLSUC/03
Near Champlin, Minnesota 55316
Adam
Job Details: 07/23/2024
Customer stated the unit is not powering up. Pulled unit out and found terminal in junction box was burnt up. Removed wires from terminal and rewired. Pushed unit back in to cavity and tested. Unit now working as it should.
We serviced a
KITCHENAID RANGE
Model KDRP467KSS07
Near Minneapolis, Minnesota 55424
Nate
Job Details: 07/23/2024
PF error on display. Checked control on front of unit and no obvious signs of damage. This error happened after power outage and possible surge. Checked high limit on back, and thats good. Checked junction box, its getting 240 volts to it. There are a couple boards that would need one or both to be replaced. Checked for part numbers with DW and it would be 800-1000 for one board and would be refurbished. 15 year old range. Customer replacing. Also, could only get it out a foot due to it being hardwired and a short copper gas line.
We serviced a
GE RANGE
Model JB750SJ1SS
Near Osseo, Minnesota 55311
Paul
Job Details: 07/23/2024
Replaced broken EOC. Set clock and tested operations. Oven is in good working order
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Anoka, Minnesota 55303
Adam
Job Details: 07/23/2024
Customer stated middle rack broken. Needed rack adjuster kit. Kit was preordered. Installed kit. Tested and unit is working properly.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Ramsey, Minnesota 55303
Adam
Job Details: 07/23/2024
On arrival when the caretakers took us to the wash machine. Said that the clothing is staying wet. Went through test mode everythings operating correctly. Once I stopped I realized the water valve is continuing and letting drips of water go through the unit and dripping water on the closing. Everything else is working drain pump motor agitate spin. Will need new water valve. Let the manager know at the facility. What was going on? Also called Jeff and left a voicemail explaining what was going on. I did order part and scheduled customer. If it changes, please let technician know to return the part.; ordrd 1 203741 (VALVE - WATER FILL)
We serviced a
LIEBHERR++ REFRIGERATOR
Model 0924431-02
Near Minneapolis, Minnesota 55416
Nate
Job Details: 07/23/2024
Evaporator pan had organic growth in the drain line, and water built up overflowing down into bottom of fridge and also down into the freezer. Steamed and cleaned everything out. Water drains great now.
We serviced a
UNKNOWN REFRIGERATOR
Model FF138GOW
Near Mound, Minnesota 55364
Paul
Job Details: 07/23/2024
Customer states refrigerator is leaking. Found evaporator drain line plugged and pan froze up. Cleared out drain pan and line with steamer. Verified proper operations. Also noticed faulty FF door switch not always bringing light on. Customer does not wish to pursue switch replacement at this time. Took pic to document switch.
We serviced a
SAMSUNG DRYER
Model DVG45A6400W/A3
Near Hudson, Wisconsin 54016
Aaron
Job Details: 07/23/2024
The ignition coil was broken when I opened the package. Customer did say he would like to continue with the repair anyway. Thank you AndyI ordered a new ignition coil and will return asap after part delivery.; ordrng 1 DC47-00022A (Ignition coil)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW
Near Inver Grove Heights, Minnesota 55077
Hyrum
Job Details: 07/23/2024
5304530834 panelCustomer states that there is frost around the Doral. Inspected the door and found that the seal was not seating in the middle of the top of the door tried to adjust the door to no avail. It appears that the door is warped on the top and has a low spot in the middle thats pulling away from the door. The corners of the door make contact with the middle does not. Please request a new door assembly from Electrolux and schedule for a return.; O-emld tckt
We serviced a
SAMSUNG WASHER
Model A50R5400AV/US
Near Burnsville, Minnesota 55337
Delton
Job Details: 07/23/2024
Replaced dampers. Tested and tub is rigid and no out of balance error. Washer is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Mound, Minnesota 55364
Paul
Job Details: 07/23/2024
Found unit tripped on flood alert. Pulled unit from cabinet. Found flood switch styrofoam distorted causing flood alert. Also found water float level switch sticky. Adjust d flood alert styrofoam and cleaned up sticky water level switch. Tested operations. If problem returns, recommend new foam flood float, new water level switch hardware, and new tub seal. Customer does not wish to order parts at this moment.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSC2333AS6
Near Burnsville, Minnesota 55337
Delton
Job Details: 07/23/2024
Customer said that nail polish smell coming from refrigerator. I didnt smell anything real strong but I checked evaporator and made sure nothing was burning on the heater. Evaporator is looking and working good in the refrigerator as im here.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456GEB
Near Big Lake, Minnesota 55309
Matt
Job Details: 07/23/2024
FRIDGE NO LONGER COOLING - FREEZER SEEMS TO BE FINE. Customer had refrigerator unplugged when I got here. I plugged it in and compressor and fans turned on. After 20 minutes theres only frost on about 25-30 percent of the evaporator and nothing on the rest. The sealed system has failed. Customer is going to replace the refrigerator.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060BFA
Near St. Cloud, Minnesota 56304
Brandon
Job Details: 07/23/2024
Customer states the burner dont work. Checked found the stove was tripping the breaker. Removed the back cover and checked for burn spots. Isolated the oven from the burners the oven is ok, hooked up the burners and that is what is tripping the breaker. Disassembled and checked started hooking up the burners with the switches first and found the right side switch was what was tripping the breaker. Ordered both right and left. Customer thinks the left is bad as well. ; ordrd 1 5304522918 (Switch) and 1 5304522965 (Switch)
We serviced a
SAMSUNG DRYER
Model DV419AEW/XAA
Near Elk River, Minnesota 55330
Matt
Job Details: 07/23/2024
NOT HEATING. Found the red wire going to the element was melted at the element. Repaired wire and tested. Dryer is heating and cycling between 210F and 125F and air flow is 18mph on outside of house. Vent is really short and I can see in from the outside and its open. Dryer is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001FR/AA
Near Saint Paul, Minnesota 55116
Hyrum
Job Details: 07/23/2024
Tested with new board and new fan and could not get the machine to power up the cadet fan even in test mode. Jumper the fan to a 12 V source and tested. Customers aware that fan will run continuously but machine should work just fine.
We serviced a
FRIGIDAIRE REF BUILT IN++
Model FPFU19F8RFC
Near Saint Paul, Minnesota 55116
Hyrum
Job Details: 07/23/2024
Your place compressor with new and tested. Machine seems to be working properly now.
We serviced a
WHIRLPOOL DRYER
Model WED8300SWONo
Near Bloomington, Minnesota 55431
Delton
Job Details: 07/23/2024
Found that belt is worn and is slipping when trying to turn drum. Also vent was ripped. Pulled out dryer and replaced belt and cleaned inside dryer of lint build up. Tested and dryer drum is turning and vent is fully connected. Dryer is working good.
We serviced a
LG DRYER
Model DLGX3371W
Near Victoria, Minnesota 55386
Paul
Job Details: 07/23/2024
Found dryer not heating. Found and replaced faulty high limit. Vacuumed out dryer and oiled bearings. Started dryer and verified operations. Found plugged dryer vent. Pulled debris from dryer vent and verified proper operations. Customer to have 2nd story dryer vent cleaned professionally or problem will return.