Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed May 23, 2024 to May 29, 2024
Model WDF520PADW7
Whirlpool Dishwasher Repair. Found that upper rack stopper fell off and rack was stuck. Got rack out and put stopper back on. Cleaned filter and spray arms. Tested and dishwasher is working good.
“He was kind, thorough and he saved us money. 10/10.”
Laura G.
Model WM3400CW
LG Stacked Washer Repair. Found the pressure sensor hose is wearing through and has a hole in it. Installed new hose and tested. Washer is working great and reading correct water level. Washer is now fixed.
“Matt you did a fantastic job! You were kind, informative, and you fixed my Washer, and it works great, thanks Matt”
Darla F.
Model JB258DM1WW
GE Range Repair. fr burner start cooking hotter than normal. tiny light is not shutting off. Customer said the front right burner will stay on high even when turned on low. Found the burner switch is sticking. Installed new front right burner switch and tested. Burner is working great and now the light is working normal again and shutting off when you turn the burner off.
“I appreciated the phone contact trouble shooting the problem, and ordering possible parts before coming to do repairs. Matt was quick, friendly & efficient. Thank you!”
James & Rosie B.
Model GIE18ISHDRSS
GE Rerigerator Repair. Installed parts from last diagnosis once installed tested units working properly.
“I really had a good experience, from the beginning to the end. Being able to get texts made the whole process easy. Getting a text telling me when the technician would be there, not like most places that give you a huge time frame, making it hard to plan your day. The technician was very knowledgeable and courteous. Highly recommend them for future work.”
Erik Z.
Model FDSP4401AS0A
Frigidaire Dishwasher Repair. The dishwasher door was making a knocking noise on its way to to the latch, not on the way down though. I could feel the bottom binding up against itself, could have become twisted during installation. I removed the outer door, I lined the two halves and reassembled the door. I also leveled the front legs because the left side was much higher than the right.
“Aaron was knowledgeable, professional, and courteous. He solved the problem quickly.”
Susan V.
Model DLE7000W.ABWEEUS
LG Dryer Repair. The drum is making a rubbing noise when it tumbles, no matter the cycle. I could hear a wheel on the bulkhead spinning and stopping when the drum tumbled. I disassembled the bulkhead, accessed the front rollers (wheel dust all over bulkhead), replaced the two front rollers, checked the drum, idler belt and wheel, blower wheel and motor. The only defect I found were the two, front drum wheels. Reassembled the dryer, plugged the unit in and started a cycle to verify the roller replacement had solved the problem. Dryer is back to like new, good to go.
Model PSS26SGRBSS
GE Refrigerator Repair. Bad control board. Called into 210 warranty and got autho (minus the deductible) Replaced control board. Tested and refrigerator is cooling and working good.
“Omega staff Delton was very nice, courteous and friendly. Upon his arrival he introduced himself, assessed the problem with my refrigerator and repaired it He suggested that I call the main number in a day and leave message to let me know how my refrigerator is working, I thought this wa very nice of him to do. I would highly recommend Omega for your appliances. If I have any problems in the future IOmega Force will be my FIRST CALL ! Thank you”
Thomas M.
Model MEDX655DW1
Maytag Dryer Repair. Customer stated the unit was making a banging noise. Disassembled found some screws and other debris in the fan, suggested that the customer do the repair kit. Customer approved, installed kit, cleaned out the unit. Put back together hooked up the vent. Cycled and tested noise is gone.
“Scheduling was easy. I had next day service. Notifications were prompt of arrival time. Brandon was professional and very curious. Explained everything he needed to do. And had all the parts with him. I would definitely recommend Brandon to anyone.”
Doreen S.
Model WM4270HWA
LG Washer Repair. The washer was not draining. I found the drain pump shaft was loose. It needed a new drain pump. I replaced the drain pump and tested. Its draining well now.
