Service History 178 - Omega Force Appliance Repair

We serviced a

GE DRYER- GAS

Model GTD42GASJ2WW

Near Saint Michael, MN 55376

Phillip

Job Details: 03/30/2022

The dryer was not heating at all. I found the outlet thermostat is bad. Im ordering the thermostat from Dey VH. ; ordrd 1 WE04X25195 (Thermostat)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Minneapolis, MN 55406

Nate

Job Details: 03/30/2022

Ice building up where water comes into Icemaker and around back of the air handler. Used the kit. Put through test mode. Works great now.

We serviced a

LG WASHER FRONT LOA

Model WM2301HW

Near Minneapolis, MN 55417

Nate

Job Details: 03/30/2022

Leaking pretty bad from door boot. Replaced boot and cleaned out line from boot to tub. Washes great with no leaks now.

We serviced a

SAMSUNG DISHWASHER

Model DW80M9960UG/AA

Near Rogers, MN 55374

Matt

Job Details: 03/30/2022

"Customer complaint is, MISSING BUTTONS AND NOT CLEANING. Inspected and tested. Buttons are all working. Found the middle spray arm is missing. Also the water wall motor has failed and part of the assembly is broken. Needs a new water wall assembly and middle spray arm. Both parts are not in stock. Part numbers are. DD97-00484A and DD97-00514A. Dana can you see if you can find these parts please and reschedule the customer. ; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FW0

Near Otsego, MN 55330

Matt

Job Details: 03/30/2022

"Customer complaint is, GRINDING WHEN STARTS. Inspected and tested. Theres some light clunking and grinding when washer is tumbling, then when it starts to go into a spin it makes a horrible grinding noise and then goes away when in high spin. Looks like the bearing is in the beginning stages of failing."

We serviced a

GE MICROWAVE

Model JVM2070SK02

Near Eagan, MN 55123

Delton

Job Details: 03/30/2022

Bad transformer. Orderiing part (again) and rescheduling.; ordrd 1 wb27x10867 (Transformer)

We serviced a

ELECTROLUX DISHWASHER

Model EWDW6505GS0B

Near Woodbury, MN 55125

Delton

Job Details: 03/30/2022

"Found that there was broken glass, debris that was blocking drain holes. I cleaned out debris, filter, tested and dishwasher now drains and is working good."

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Minneapolis, MN 55438

Delton

Job Details: 03/30/2022

Replaced magnetron and thermostat. Tested and boiled water and is working good.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC360AW0

Near Burnsville, MN 55337

Delton

Job Details: 03/30/2022

"Replaced motor, tested and no errors and washer is agitating and spinning good."

We serviced a

KENMORE WALL OVEN- ELECT

Model 79048903000

Near Lakeville, MN 55044

Delton

Job Details: 03/30/2022

"Replaced light switch, tested and oven now turns on/off light correctly when door is opened/closed. Working good."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DLEX8100V

Near Rosemount, MN 55068

Delton

Job Details: 03/30/2022

"Found that whoever installed it did not hook up power cord correctly. I installed cord correctly and dryer now powers on, tumbles and heats. Dryer is working good.No additional charges. I was out 3 times before and this call was very quick."

We serviced a

KENMORE DRYER- GAS

Model 110.767525

Near Rosemount, MN 55068

Delton

Job Details: 03/30/2022

"Replaced push start switch, tested and dryer now starts and is heating and working good."

We serviced a

FISHER PAYKEL DRYER- GAS

Model DG62T27G

Near Eagan, MN 55122

Delton

Job Details: 03/30/2022

Unit bearings and tub was worn.

We serviced a

KENMORE DRYER- ELECTRIC

Model n/a

Near Savage, MN 55378

Adam

Job Details: 03/30/2022

Unit wouldnt spin. Found once disassembled needed a new idler. Replaced idler and now unit is working great ; used 1 WP40045001 (IDLER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Chanhassen, MN 55317

Adam

Job Details: 03/30/2022

Unit was leaking from the motor and sump assembly. Quoted customer just for the motor and then the sump assembly. He rather do the assembly. Ordered part and rescheduled for Friday 4/1/22 part number WPW10605057; ordrd 1 WPW10605057 (Sump assembly)

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ5WW

Near Minneapolis, MN 55420

Nate

Job Details: 03/30/2022

"Not spinning. Walked through test mode with GE. Had a lid lock error, lid lock is failing. Also needs software update. Lots of oil coming from gearcase. Needs new gearcase, and mode shifter and clutch and belt are compromised. Also has service bulletin to make a hole for pressure sensor line. Expensive repair. Called owner, he will pass on repair."

We serviced a

LG REFRIGERATOR

Model LSC27926ST

Near Bloomington, MN 55420

Nate

Job Details: 03/30/2022

"Water valve leaking. Also found external water line leaking. Replaced external line, and had to charge for that. Replaced valve. No leaks now. Works great.; used 1 HOSE2 (Pt516- 1 Foot, 5/16' TUBING), and 1 FITTING4 (5/16' JG FITTING) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF3

Near Apple Valley, MN 55124

Nate

Job Details: 03/30/2022

"Using a lot of water. Turns out its the reverse osmosis on their sink, thats also tied to the fridge, that is the source of the majority of water being used. Customer said that some food in the back of the fridge freezes sometimes, I showed them the airflow path and recommended not having food pushed against the back. They thought the compressor runs loud, but it has a normal compressor sound. The right and left rails broke for the lower right crisper drawer. Ordered the shelf assembly, coming back to install next Wednesday. ; ordrd 1 5304510351 (Shelf assembly)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LTE5243DQB

Near Minnetonka, MN 55305

Nate

Job Details: 03/30/2022

"It runs a little loud. Its because the washer is moving more than it should. Needs new spring set. I called office to get authorization, but they are not open until 9. Will have to call back later and see if theyd like us to do the repair. I called back and they are going to buy a new one."

We serviced a

GE MICROWAVE

Model JVM3160DF8CC

Near Maple Grove, MN 55369

Adam

Job Details: 03/30/2022

Replaced control board and the board display would just strobe and not let you do anything. Got a faulty board please reorder and reschedule once customer gets part; states that autho needed

We serviced a

LG WASHER TOP LOAD

Model WT5680HWA

Near Maple Grove, MN 55311

Adam

Job Details: 03/29/2022

Unit was dead on arrival. Found there was power to the outlet. Followed that to the noise filter and found that was blown. Hooked a jumper up to it to see if I could find anything else wrong and sure enough the control board was also bad. Customer rather skip repairs and get a new washer. Removed the top so I could vacuum the water out for the customer and so they could get there clothing out because the lid was stuck lock. No additional charge Washer Noise Filter EAM60930603EBR79523101 control board

We serviced a

LIEBHERR REFRIGERATOR

Model CS 1640B

Near Chaska, MN 55318

Adam

Job Details: 03/29/2022

Put ice maker in from last diagnosis. Now unit is working properly and making ice.

We serviced a

MAYTAG DRYER- ELECTRIC

Model n/a

Near Big Lake, MN 55309

Seth

Job Details: 03/29/2022

"Not heating. Burned out element, and bad vent. I replaced the failed element. The customer will clean the vent screen in the roof.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 79551823410

Near Elk River, MN 55330

Matt

Job Details: 03/29/2022

"Customer complaint is, NOISE AT CONDENSOR WANTS IT SILENCED & ICEMAKER ISNT WORKING. Found some vibration noise coming from the compressor compartment. Customer gave me some foam to stick in there and it sounds much better. Ice maker teeth were caught on the guard. I was able to break it loose, but part of the guard broke off. Ice maker cycled and filled with water. ."

We serviced a

LG RANGE- GAS

Model LRG3095ST

Near Chaska, MN 55318

Adam

Job Details: 03/29/2022

Unit keeps blowing out the bake igniter. Works for a week or so then fails. Ordered LG igniter and rescheduled MEE61841401; ordrd 1 MEE61841401 (Igniter)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Farmington, MN 55024

Delton

Job Details: 03/29/2022

"Replaced water line to filter, tested and water dispenses and is working good. I did find that the lower crisper drawer has no glass covering and is open so any foods in there that are uncovered will have more odor which is by design per MFG. I suggested switch foods crisper drawers, might help? Refrigerator is working good."

We serviced a

GE DISHWASHER

Model GSD3200J00BB

Near Prior Lake, MN 55372

Adam

Job Details: 03/29/2022

Replaced the detergent dispenser from last diagnosis. Couldnt get unit to leak

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS65KS9

Near Prior Lake, MN 55372

Adam

Job Details: 03/29/2022

Customers complaint is Fresh food section is warm. Removed the cover on the damper and found it was closed. Removed the damper and noticed the fan was operating good. Put unit in diagnostic mode and found the damper wouldnt open or close. Ordered damper and rescheduled customer. Ordered 241518501 from Sundberg ; ordrd 1 241518501 (Damper)

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH6500aww

Near Savage, MN 55378

Adam

Job Details: 03/29/2022

Unit was making loud noise. Louder in spin. Found that the Unit has a bad bearing. Will need tub bearing kit with seals. Everything else is working normally. Drain pump is starting to get loud also but still working and operating efficiently ; states that autho needed

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Saint Paul, MN 55117

Nate

Job Details: 03/29/2022

"Not draining. Found the plug still in the garbage disposal. Took out the plug , drains awesome now."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES2

Near Farmington, MN 55024

Delton

Job Details: 03/29/2022

Found that bake element is bad. Need to order bake element part# w10779716. Cant find part in stock.; saved tckt

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8900BC0

Near Lakeville, MN 55044

Delton

Job Details: 03/29/2022

"Found that inside dryer dryer was a lot of lint build up blocking airflow. Cleaned out inside dryer of lint build up and replaced gas coils, tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE710H0AE0P

Near Saint Paul, MN 55102

Nate

Job Details: 03/29/2022

Only getting up to 330. Stops at 330. Found a bad bake element. Getting 240 but bake element ohms out as OL. Quoted for new element. Would also possibly want a new relay installed on board for front right burner. W10779716 is the part number for the bake element.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LE5HSB3

Near Minneapolis, MN 55407

Nate

Job Details: 03/29/2022

Leaking water from water valve. Cut off end of blue waterline. Used a little red glue. Reinstalled line into valve. Cycled Icemaker. No leaks now.

We serviced a

KENMORE DISHWASHER

Model 66513223N412

Near Elk River, MN 55330

Matt

Job Details: 03/29/2022

"Customer complaint is, LEAKS INTO THE BASEMENT. Inspected and tested. Ran dishwasher for over a hour and never saw it leak. Dishwasher is operating normal and not leaking."

We serviced a

GE STACKED DRYER

Model GUD27ESSMWW

Near Minneapolis, MN 55438

Adam

Job Details: 03/29/2022

"Unit wasnt getting power to the water valves so unit wont cycle. Checked the lid lock, terminal hook up and used the SmartHQ. No error codes would pop up. ; ordrng 1 WH16X27251 (Control board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Burnsville, MN 55337

Delton

Job Details: 03/29/2022

"Replaced drain tubes and drain pump, tested and dishwasher now drains and is working good."

We serviced a

GE REFRIGERATOR

Model CWE23SP3MED1

Near Minneapolis, MN 55424

Adam

Job Details: 03/29/2022

"Fresh food evap fan is making noise. Did the software update but still makes the noise. Ordered the fan and motor that it calls for in service bulletin ; ordrng 1 WR60X31522 (Fan motor), ordrd 1 WR60X10204 (Fan blade)"

We serviced a

LG WASHER FRONT LOA

Model WM2277HW

Near Minneapolis, MN 55436

Phillip

Job Details: 03/29/2022

"The customer said that when the washer gets into the high speed spin it would start to shake and vibrate things off the top. I checked the basket but it was good no wiggle to it. The washer was level front to back and left to right. I through some towels in the washer, got them wet and ran a spin cycle. While it was ramping up to the high speed it started shake. I had to adjust the front left foot. I also screwed all the feet locking nuts up so the feet cant adjust on there own. The customer was happy with the result. I also gave some tips on the dryer."

We serviced a

WHIRLPOOL STACKED DRYER

Model LTE5243DQA

Near Minneapolis, MN 55416

Phillip

Job Details: 03/29/2022

I replaced the fuse and for the laundry center back in. I ran the washer and dryer and both work.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP25FSWH01

Near Burnsville, MN 55337

Delton

Job Details: 03/29/2022

"Found that the when the compressor starts and shut off it makes a clunk sound. Also the condenser fan is making louder whirring noise. Auger motor, rod and ice bucket are stripped so the auger wont turn the ice bucket.I explained that the sizzling and water dripping into pan is normalWould need sealed system repair. Otherwise it needs condenser fan motor, auger motor, auger rod, ice bucket (if dispenser is covered); saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Minneapolis, MN 55419

Delton

Job Details: 03/29/2022

Replaced drain pump. Tested and washer now drains and is working good.Office: please contact billing person and collect payment. The maintenance guy i dealt with said to contact office to collect payment. (See notes for pricing)

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RY160LXTB02

Near Saint Paul, MN 55108

Delton

Job Details: 03/29/2022

Replaced bake element. Tested and bake element is cherry red. Oven is heating and working good.Angie: customer said they were quoted something different over the phone and i dont see any notes about it. Maybe its in the notes i cant see on the office side? Please contact customer and collect payment.

We serviced a

DACOR MICROWAVE

Model PCOR30

Near Minneapolis, MN 55410

Nate

Job Details: 03/29/2022

"Door stuck, and not heating since it got stuck. Got door open, needs a new open lever, microswitches, and switch holder. ; schdld next appmnt for 4/12 TUE !, states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Minneapolis, MN 55419

Nate

Job Details: 03/29/2022

Helped technician DE replace drain pump. Runs great now. Their office will need our office to run payment over phone.

We serviced a

GE MICROWAVE

Model JVM3160RF3SS

Near Minneapolis, MN 55426

Nate

Job Details: 03/29/2022

"Fuse blew again. The switch holder is worn down too much, causing issues. Replaced the switch holder and fuse, and bad microswitches. Runs great now. Told customer if it happens again, we would want to replace the choke assembly. Didnt charge for switches or fuse since it was still under warranty. ; used 1 WB06X10610 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

GE REFRIGERATOR

Model GSS25GMPBCES

Near Corcoran, MN 55340

Phillip

Job Details: 03/29/2022

No water would come out the door. I pulled the fridge out and found the shut off was not down all the way to engage the water. The water comes out good and the customer said the pressure is better now than it was before. The part was not needed.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8300SW05

Near Elk River, MN 55330

Matt

Job Details: 03/29/2022

"Customer complaint is, SEAL IS TWISTED. Inspected and tested. When you spin the tub by hand its grinding and scraping because the rear bearing has failed. Also the right spring has fallen off because the bracket that it attaches to on the outer tub is broken off. Lower right shock is broken also. Washer is in rough shape and needs to be replaced."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEU/XAA

Near Ham Lake, MN 55304

Matt

Job Details: 03/29/2022

"Customer complaint is, NOT COMING ON,NOT DRYING, NOT WORKING. Inspected and tested. Motor was just humming when I first tried it. I found a string with metal on the end from a sweatshirt was stuck between the drum. Removed and tested dryer. Dryer is now working great. Dryer is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Dayton, MN 55327

Matt

Job Details: 03/29/2022

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found a wire was broken down on the bottom of the freezer door hinge. Repaired wire and tested ice maker. Ice maker cycled and filled with water. Ice maker is now fixed. I let the customer know this is a temporary fix and it will probably break again in the future and the only way to fix it permanently is to replace the door."

We serviced a

KENMORE DRYER- ELECTRIC

Model 11061202011

Near Maple Grove, MN 55311

Matt

Job Details: 03/29/2022

"Customer complaint is, Not heating properly and air dry do not work. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is heating great. Dryer is now fixed."

We serviced a

KENMORE REFRIGERATOR

Model 10658943801

Near Rogers, MN 55374

Matt

Job Details: 03/29/2022

"Customer complaint is, MAKING LOUD NOISE AND FOUND FAN THAT MOVES AIR IS BROKEN. Inspected and found the condenser fan motor has failed. Installed new condenser motor and blade. Tested refrigerator and its working great. Also cleaned coils and compressor compartment. Refrigerator is now fixed."

We serviced a

GE REFRIGERATOR

Model GFD28GYNHFS

Near Corcoran, MN 55340

Phillip

Job Details: 03/29/2022

I found the light plunger switch that goes through the door is hanging up. The switch is part of the inner stainless door. I tried to clean up around the plunger switch and put some grease on it. It was working good for me. If they call back please order the inner door. I took pics of what it may need.

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, MN 55340

Phillip

Job Details: 03/29/2022

"Only when the microwave is heating the display will flash on and off. I reset the power to the microwave but it stillDoes it. I tried other heating functions and it only does it when the magnetron is powered on. I have seen this before and it seem to need the magnetron and the power board. I want the other parts just in case. Please order all 4 parts I have listed. Parts needed Magnetron WB27X10305 WB27X11016 display board WB27X33044 power board power relay board . ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, MN 55340

Phillip

Job Details: 03/29/2022

I replaced the power board WB27X33044 and the relay board WB27X11021. The sound was better and the display was not blinking.

We serviced a

LG RANGE- GAS

Model LDG4315ST/00

Near Osseo, MN 55311

Matt

Job Details: 03/25/2022

"Customer complaint is, DOUBLE OVEN- THINKS ITS THERMAL COUPLER- WONT SEND ON GAS TO OVEN- COOK TOP WORKS OK. Inspected and tested. Found that both ovens bake ignitors are cracked and have failed. Also the upper ovens burner tube and bottom insulator are cracked and split. Quoted customer to install 2 new ignitors and burner tube and insulator for the upper oven. Customer approved repairs. Installed bottom oven bake ignitor and ordering the insulator.

We serviced a

GE WASHER TOP LOAD

Model HTW240ASK6WS

Near Sauk Rapids, MN 56379

Seth

Job Details: 03/25/2022

I replaced the file belt and pump and tested the washer. I tested the washer. It is now fixed.; pckd up 1 Wh01x24180 (Belt)

We serviced a

GE WASHER TOP LOAD

Model GTW725BPN1DG

Near Becker, MN 55308

Seth

Job Details: 03/25/2022

303 Pressure sensor errors stored. Part is on order; ordrd 1 WH22X31617 (Main board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model F45WJ26HW0

Near Apple Valley, MN 55124

Delton

Job Details: 03/25/2022

"Found that refrigerator lights worked but nothing was running. Found that defrost timer is bad. I manually turned timer and compressor and fans kicked on and started cooling. Customer approved estimate to replace defrost timer. Replaced timer, tested and refrigerator is running and working good.; used 1 UET120 (UNIV DEFROST TIMER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Maple Grove, MN 55369

Adam

Job Details: 03/25/2022

Put in control board and went through test mode everything seamed to be working good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Burnsville, MN 55337

Delton

Job Details: 03/25/2022

Found that the drain pump is just humming. Found broken glass stuck in drain pump. Ran test and still has slow drain. Ordering drain pump and drain hose and rescheduling.; ordrd 1 W10876537 (Drain pump) and 1 Wpw10545278 (Drain hose) and 1 8269144a (Drain hose ext)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB725BW0

Near Bloomington, MN 55425

Delton

Job Details: 03/25/2022

"Floating tub bad bearing. Washplate is not coming off. Added oil to try and loosen it till I can order parts and come back. Scheduling 2 hour block, Rescheduling customer; ordrd 1 W11252784 (Washplate) and 1 W10435302 (Bearing kit) and 1 W10820039 (Hub kit)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT83TESB

Near Minneapolis, MN 55401

Delton

Job Details: 03/25/2022

Found that leaking from drain trap due to styrofoam seal shrinks. Added caulking and tape so now it diverts water correctly from freezer to evaporator drain and no longer leaks. No parts just charging labor.Office: it is an apartment. Please contact and collect payment/bill out.

We serviced a

LG RANGE- GAS

Model LRG4115ST/00

Near Saint Paul, MN 55108

Delton

Job Details: 03/25/2022

Customer said that boil wouldnt turn on. As Im here i turned on broil and igniter glows and within 45 seconds broil gas turns on and has flame. I tested several times and it turns on and is heating every time as Im here. I showed customer.Im not sure what issue is since it is working. Customer will use it and call back if they have continuous problems with it.; saved tckt

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Minnetonka, MN 55345

Adam

Job Details: 03/25/2022

Unit wasnt draining found the drain was plugged and the food disposal was plugged up. Cleared all the blockage and also reran the drain line so it has a good drain loop. Now everything is working properly

We serviced a

LG WASHER FRONT LOA

Model WM2277HW

Near Minneapolis, MN 55436

Adam

Job Details: 03/25/2022

Unit was giving a TE code. Which indicates something wrong with the heat. Disassembled unit and tested thermistor and element. All tested good. Also tested wiring all was good no broken wires. Unplugged and reconnect plugs to heater and thermistor like it says in the manual. Put in test mode and everything was testing good. Noticed it took a while for the hot water to get warm from the line. But otherwise everything ran great. Also put in in regular cycle and couldnt get the code to pop up. ; states that autho needed

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Sartell, MN 56377

Seth

Job Details: 03/25/2022

I replaced the burned up filter board and tested the microwave. It worked but was still noisy. I replaced the capacitor and it quieted down. I tested the microwave and it is working as designed.; used 1 MICRO3 (.91MF CAPACITOR) from stock

We serviced a

GE MICROWAVE

Model JVM6175SK5SS

Near Minneapolis, MN 55406

Delton

Job Details: 03/25/2022

"Found that the magnetron thermostat cutoff is open and cut power to microwave. (2nd one this week with same issue) opens at 360 degrees. Mad magenetron to get that hot? Vent fan which is the cooling fan ohms out ok. Need to order magnetron and the magnetron thermostat cutout and schedule customer saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Sartell, MN 56377

Seth

Job Details: 03/25/2022

I replaced the corroded main board and the bubbled UI. I tested it with a rinse cycle it worked great.

We serviced a

GE MICROWAVE

Model PEB7226SF2SS

Near Corcoran, MN 55340

Phillip

Job Details: 03/25/2022

"When you start the microwave there is sparks coming from the wave guide cover. I removed the cover and found pitting and rust on the magnetron antenna and inside the guide channel. There is no way to repair the guide channel. It is not repairable. Please send in as non repairable. I added pics. ; snapped 3 QuickPics, states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2688HWM

Near Minneapolis, MN 55424

Adam

Job Details: 03/25/2022

The drain pump was making a terrible noise and was pumping all the water out. Replaced the part under warranty but customer still had labor charge. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

GE REFRIGERATOR

Model GSCS3PGXCFSS

Near Plymouth, MN 55446

Matt

Job Details: 03/25/2022

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. There was a chunk of cubes holding the arm in. When I removed the ice bucket the ice maker started cycling and dropped the cubes and filled with water. Ice maker is working great."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF5

Near Minneapolis, MN 55446

Matt

Job Details: 03/25/2022

"Customer complaint is, ICE MAKER WONT SHUT OFF & IT CRACKED THE BIN IT GOT SO FULL. Inspected and tested. Found the ice maker has failed and the ice bucket is cracked. Needs a new ice maker and bucket. Part numbers 5304522718 and 243297613. ; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Minneapolis, MN 55444

Matt

Job Details: 03/25/2022

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the basket drive hub has failed because the gear case shaft is corroded and breaking down.

We serviced a

GE MICROWAVE

Model JVM2070SK02

Near Eagan, MN 55123

Delton

Job Details: 03/25/2022

Generic magnetron mounts isnt line up. Ordering magnetron for this model and rescheduling.; ordrd 1 Wb27x10735 (Magnetron)

We serviced a

LG REFRIGERATOR

Model LMXC23796D/00

Near Minneapolis, MN 55443

Matt

Job Details: 03/25/2022

"Customer complaint is, LOUD SOUND LIKE A JET PLANE IS TAKING OFF. Inspected and tested. Found the freezer defrost drain was plugged causing excessive moisture on the evaporator. Ice was built up around the fan causing it to be noisy. Defrosted freezer and cleaned out drain. Tested refrigerator and it sounds great. Refrigerator is now fixed."

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Dayton, MN 55327

Matt

Job Details: 03/25/2022

"Customer complaint is, WON'T TURN ON, PANEL NOT RESPONDING, NO POWER. Inspected and tested. Light on board was telling me it was the main board. Installed new main board and still dead. Needs a new UI board.Installed new UI board and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Eagan, MN 55123

Delton

Job Details: 03/25/2022

When i got here i ran diagnostics and dishwasher had stored heater error and shut off heater. I ran full test and all functions are working good. Heater turns on and all other functions are working good.Im not sure why heater was shut off due to heater error. Could be intermittent issue? But as Im here no errors and heater is working good.I informed customer to use dishwasher as normal and to call back if problem persists and we will back out.

We serviced a

AMANA MICROWAVE

Model AMC2206BAB

Near Eden Prairie, MN 55347

Adam

Job Details: 03/25/2022

Found unit dead. Removed unit from the wall to diagnose. Found the fuse was good and the board was fried. I didnt have the same style relay to repair the board and customer wanted to replace the unit. Also measured the space for the customer and put the microwave in the garage and set your temporary one in the built in space.

We serviced a

GE DISHWASHER

Model GDF535PSR0SS

Near Waconia, MN 55387

Adam

Job Details: 03/25/2022

Replaced racks and tested

We serviced a

THOR RANGE- GAS

Model HRG3618U

Near Minneapolis, MN 55421

Nate

Job Details: 03/25/2022

"Replaced broken ignitor for front right burner. Now it sparks awesome, but it still doesnt ignite. I swapped orfices, and that didnt make a difference. Swapped burners, left front with right front, left still ignites great but right front doesnt. Gas comes out from front right burner. Also cleaned out orfice..; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Saint Michael, MN 55376

Matt

Job Details: 03/25/2022

"Customer complaint is, LOUD BUZZING SOUND STARTED MID CYCLE- AND NOW STARTS RIGHT AWAY. Inspected and found a chunk of glass in the in the filter and circulation pump. Removed glass and tested dishwasher. Dishwasher sounds great. Dishwasher is now fixed."

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG617SIW0

Near Minneapolis, MN 55418

Nate

Job Details: 03/25/2022

"Running super loud. Found the blower wheel packed full of hair and lint. Cleaned it all out, runs really quiet now."

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Minneapolis, MN 55413

Nate

Job Details: 03/25/2022

Installed a control board from encompass that DW ordered. Now dishwasher runs great.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC51IS01

Near Minneapolis, MN 55416

Nate

Job Details: 03/25/2022

"Freezer is cold but the fresh food section is warm. Found evaporator fan isnt running. Control board not turning it on. Quoted for new control board. Customer will think about it, and may also do evap fan too if they go ahead with repair."

We serviced a

DACOR RANGE- DUAL FUEL

Model DR30D/NG

Near Minneapolis, MN 55419

Nate

Job Details: 03/25/2022

"Now the relay board is failing. Found a bad broil relay on the board. Uninstalled the board and repaired it, replacing the bad relay. Put on bake for 15 minutes, heats up and sits at a consistent 350 to 360.Broil, set for 555, I let get up to 350 before turning it off. Works great now. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDUDW15

Near Bloomington, MN 55437

Nate

Job Details: 03/25/2022

"Water dripping pretty good from water filter area. Took out water filter, no lines are dripping, and housing isnt dripping. Snapped water filter back in, and zero drips. Water filter wasnt fully snapped into place."

We serviced a

KENMORE MICROWAVE

Model 72180823500

Near Hopkins, MN 55343

Nate

Job Details: 03/25/2022

Microwave only heats when you run it on convection. It draws 13 amps and sounds great. When running on regular cook it draws .40 amps and doesnt run the magnetron. Control board is only working partially. Quoted for new control board. Customer will think about it. 6871W1A454A

We serviced a

GE RANGE- ELECTRIC

Model JT5500SF4SS

Near St. Cloud, MN 56301

Seth

Job Details: 03/25/2022

Electrically there was nothing wrong with any of the components but one was failing intermittently. I was unable to find a point to failure so I replaced all four parts. This unit had set outside at some point as it had seed pods in it. I cleaned that up and added a few extra screws and taped on a aftermarket cabinet filler onto the top of unit and they insulated it with electrical tape. The wall oven function well are used bait functions in both cavities. The wall oven is now fixed.

We serviced a

GE WASHER TOP LOAD

Model GUD24ESSM1WW

Near Plymouth, MN 55447

Phillip

Job Details: 03/25/2022

Customers complained that at one time on a bulky cycle the machine was filling up pretty high she stopped it. When the customer was washing a bathroom rug the machine made a burning smell. There was a couple fault codes one for an auto balanced load and the other for a locked rotor. I cleared the area codes and I ran the agitate test and the spin test. All the test passed. I filled the machine up on a bulky cycle and it stopped out it over filling. Advise the customer to not wash rugs and say the washer it can be damaging.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER4634PQ0

Near Minnetonka, MN 55305

Phillip

Job Details: 03/25/2022

Customer said the dryer heats but takes extra cycles to dry. I removed the top lint screen and tested the air flow. The air flow of the dryer is poor. I disconnected the duct from the wall and a ton of lint came out. With the duct disconnected the air flow is good. Wit the dryer duct connected the air flow is poor. I advised the customer we will contact the maintenance people.

We serviced a

GE REFRIGERATOR

Model GTS17GSNHRSS

Near Minneapolis, MN 55427

Phillip

Job Details: 03/25/2022

"The whole unit does not cool. I plugged the fridge in and all the fans started and the compressor started right up. I let run for a while and I removed the evaporator cover. The evaporator never frosted up at all it was not even cold. I turned the fridge off then right back on and the compressor started right back up. If there was refrigerant in the system the compressor normally the compressor would not start right back up, it would have to equalize the system for 3-5 min before the compressor could start. It has a sealed system leak and needs a seal system technician. ; states that autho needed"

We serviced a

GE REFRIGERATOR

Model GIE19JSNBRSS

Near Minneapolis, MN 55416

Phillip

Job Details: 03/25/2022

The ice maker get power but it will not cycle. I am ordering the ice maker. ; ordrd 1 WR30X30972 (Ice maker)

We serviced a

GE REFRIGERATOR

Model GDE21ESKRRSS

Near Minneapolis, MN 55428

Phillip

Job Details: 03/25/2022

The customer described a couple noises she gets from the fridge and played me a video. I was unable to hear the noise well from the video recording. I pulled the fridge out and inspected the back. I made sure there was no loose tape or tubing that was hitting the back. I was unable to hear the noise today. I explained how flashing works and the sounds that happens from flashing.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rogers, MN 55374

Phillip

Job Details: 03/25/2022

I replaced the wash sump motor assembly and the heater. I ran it through the diagnostic cycle and it fished with no issues. I let run on a normal cycle and its working good.

We serviced a

GE DISHWASHER

Model GDT665SMN3ES

Near Saint Michael, MN 55376

Matt

Job Details: 03/24/2022

"Customer complaint is, DW SAYS NO WATER. Inspected and found the water underneath the sink was turned off. Turned on water and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model GSL25JFXJLB

Near Osseo, MN 55311

Adam

Job Details: 03/24/2022

Unit was warm and all the fans were running. Noticed the compressor was warm but not running. Found the relay to the compressor had failed replaced relay and now is running correctly and cooling. Used PR041 relay from truck stock; used 1 PR041 (COMPRESSOR RELAY) from stock

We serviced a

DACOR MICROWAVE

Model DMT2420S

Near Stillwater, MN 55082

Nate

Job Details: 03/24/2022

Once a month will shut off when running it. Replaced a bad control board. Runs great now.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Buffalo, MN 55313

Seth

Job Details: 03/24/2022

"Auto ear is getting a leaking error code every 2-3 weeks. I watched a complete 60 minute cycle with unit uninstalled. There was evidence of water leaking over time but no active leaks. I did find suds and cascade platinum detergent that has been problematic for leaks. I left specific instructions for future issue. Only thing that shows evidence of leaking and could cause the staining is possibly the circulation pump, but I saw no active leak only water mineral staining. DD82-01314A - pump"

We serviced a

KENMORE DISHWASHER

Model 665.12774K314

Near Eden Prairie, MN 55344

Adam

Job Details: 03/24/2022

Unit was running unexpectedly long hours past the normal and leaking. Found the sump assembly and drain pump were bad and also the soil sensor was bad. With everything the customer rather just replace the unit and then sign up for our protection plan