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Service History 175

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed May 14, 2024 to May 17, 2024

LG RefrigeratorMay 14, 2024Maple Grove, MNTechnician: Phillip

Model LRSDS2706S/00

LG Refrigerator Repair. Confirmed ErS error, found fridge temp sensor disconnected from plug. Reconnected sensor and secured to prevent future recurrence.

“Great service. Identified the problem and resolved it quickly.”

Scott I.
GE WasherMay 14, 2024Hopkins, MNTechnician: Nate

Model GTW335ASN2WW

GE Washer Repair. Not draining. Found a bad drain pump. Went to local distributor and picked up pump. Replaced, now it drains and spins great.

“Amazing performance again by Nate. Washer drain pump had gone out - Nate came, diagnosed, and went to get the part to get us up & running that same day. Really grateful for this impeccable service!!”

Sandra G.
GE RefrigeratorMay 14, 2024Saint Paul, MNTechnician: Hyrum

Model PFE27KSDCSS

GE Refrigerator Repair. Customer states that they see a sheet of ice on the bottom of the fridge and that the machine is not cooling properly. Opened it up and discovered that ice head built up over the evaporator to the point where I was blocking, the evaporator fan and the evaporator fan itself had failed. Defrost the machine clear the defrost drain and make sure that it wasable to flow properly and replace the evaporator fan with apart from truck stock. Tested everything and it seems to be working properly now. Complete.

“Responsive, fast service! Very polite and had the parts on hand to fix our refrigerator.”

Marissa C.
Wolf Wall OvenMay 15, 2024Wayzata, MNTechnician: Adam

Model S030F/S

Wolf Wall Oven Repair. Replaced door seal, cooling fan, and fan switch. Adjusted switch arm. Verified operations.

“Great service, everything was well explained, super friendly, punctual - as good as it gets, and oven is working perfectly fine again. Thank you very much.”

Julie L.
Frigidaire RefrigeratorMay 15, 2024Becker, MNTechnician: Matt

Model FFHB2750TS9

Frigidaire Refrigerator Repair. ice maker not making ice. Customer said it was all frosted up about 3 months ago so they defrosted it and it worked for a while and now its all frosted up again. Theres a service bulletin for this issue and theres a kit to install part number 5303918784. Installed air handler housing kit and new ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed.

“Matt was thorough and professional throughout the service. He made sure the right parts were sent and he arrived in a timely manner. Well done, Matt”

Richard H.
LG RefrigeratorMay 15, 2024Coon Rapids, MNTechnician: Phillip

Model LFXS30766D.ASBCNA0

LG Refrigerator Repair. Replaced Compressor and control board.

“In and out quickly! Repairs were done efficiently and very neat and timely! My son got to watch them work on replacing the compressor! He was extremely fascinated with watching the whole process! He found the soldering incredibly awesome! Thanks for allowing him to watch, and answering a little boys questions! It was appreciated! Thanks Again”

Douglas S.
Hisense RefrigeratorMay 15, 2024Forest Lake, MNTechnician: Jess

Model HRF266N6CSE

Hisense Refrigerator Repair. Replaced water valve and icemaker with supplied parts. Heard icemaker fill with water afterwards. Told customer to wait 24 hours for system to start working properly again.

Kenmore WasherLaundry centerMay 16, 2024Minneapolis, MNTechnician: Nate

Model 417.93812200

Kenmore Laundry Center Repair. Washer leaked some water. Found a crimped end of the drain line. I used a hair dryer to make the plastic pliable, then got the drain line to its original shape. The end part that goes into the wall. I then used a 3 long flat black plastic shim to attach to drain line end, to keep it from bending again, put it into the wall and zip tied it in place. Filled washer and did a drain and now water flows great. Also attached vent fully, it was partially detached behind dryer.

“Nate was wonderful. He listened to what I thought was the issue. Did some investigating on his on. Discovered the real issue with my washer and was able to come up with an ingenious solve. I couldn’t have been more pleased with my experience. Omega & Nate will continue to be my first call for help.”

Christine M.
LG RangeMay 17, 2024River Falls, WITechnician: Aaron

Model LTE4815ST

LG Range Repair. I installed the two front burner controls. Plugged the range back in and watched the burners heat up when activated. The range works like new.

“Aaron was very professional and a pleasure to meet.”

Betty W.
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