Service History 175 - Omega Force Appliance Repair

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Minneapolis, Minnesota 55416

Nate

Job Details: 07/25/2024

Water overflowed into bottom of dishwasher and into the floor. I took off access panel and cleaned out a couple inches of standing water. Now it runs and doesnt give the flood error.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, Minnesota 55410

Nate

Job Details: 07/25/2024

This is the upstairs fridge. Having same issue that downstairs fridge had. Quoted for new kit and sensor. Heater works. Everything is cleaned up, thawed out and working now.

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113TW01

Near Minneapolis, Minnesota 55439

Hyrum

Job Details: 07/25/2024

Open up the machine and discovered a bolt that was stripped out on the milk stool causing the motor to rattle against the frame. Replaced milk stool with new part and tested. Machine sounds much better.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Minneapolis, Minnesota 55419

Hyrum

Job Details: 07/25/2024

ADL73341415 ff evapADL73981017 fz evapADH73150210 dryerTCA38151706 compressor; ordrng 1 ADH73150210 (Dryer) and 1 ADL73981017 (Evap fz) and 1 ADL73341415 (Evap ff)

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Excelsior, Minnesota 55331

Paul

Job Details: 07/25/2024

Found ice maker mounted unlevel due to missing screw. Removed another screw from a lower mount to make level. Verified operations. Replacement screw and new ice maker recommended if problems persist, but it must be OEM stainless screw as the wrong size screw will puncture 1995 R12 evaporator coil! SZ4200520 ice maker; saved tckt

We serviced a

GE REFRIGERATOR

Model GNE25JMKGFES

Near Otsego, Minnesota 55330

Matt

Job Details: 07/25/2024

HUMMING NOISE. Found the evaporator fan is loud. I removed the evaporator cover and its completely frosted over. I turned on the heater and it never came on. The thermistor is reading correct temperatures and I ohmed out the heater through the defrost thermostat and it ohms out good at 32ohms. The board is not sending voltage to the heater. Needs a new board. Customer declined repair and is going to replace it themselves, or just replace the refrigerator.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Saint Paul, Minnesota 55104

Dakota

Job Details: 07/25/2024

Arrived, customer stated that another company came on Monday to install water valve, customer complains unit still leaving stains on clothes. Informed customer to continuously run clean washer cycles back to back now that water valve is working, nothing more we can do to clean machine at this time.

We serviced a

FRIGIDAIRE DRYER

Model FFRE4120SW2

Near Minneapolis, Minnesota 55448

Adam

Job Details: 07/25/2024

Make it loud thumping noise. Disassembled unit and found a sock stuck in the blower wheel cleaned everything up did a maintenance clean up on the unit reassembled and tested units working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Minneapolis, Minnesota 55406

Dakota

Job Details: 07/25/2024

Unit not defrosting causing weak cool in fzr and Ff section. Found wire to defrost thermal limiter broken. Recommend replace wire harness. Instructed customer to unplug unit and allow to completely thaw 24 hours before follow up visit.; ordrd 1 WPW10487766 (Wire harness)

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Buffalo, Minnesota 55313

Paul

Job Details: 07/25/2024

Found noise due to loose left counterweight. Found bottom bolt out, threaded connector stripped out, crack in counterweight. Customer says the same problem happened a few months ago, and I could tell with the one new blot. Attempted to install a nut on back side of threaded connector. Repair is very temporary. Recommend new counter weight and tub assembly. DC67-00999A counter weightDC97-21466A tub assembly DC97-02412A bolt X3; saved tckt

We serviced a

SAMSUNG DRYER

Model DVG54M8750W/A3

Near Minneapolis, Minnesota 55423

Dakota

Job Details: 07/25/2024

customer state unit not drying, tested and found lint filter screen clogged from dryer sheet wax and lint filter housing clogged with lint, cleaned screen and housing and tested. Unit now operating within spec

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Somerset, Wisconsin 54025

Aaron

Job Details: 07/25/2024

I replaced the drive motor and drum belt. I was able to reuse the blower motor wheel and idler pulley assembly. Reassembled the machine, plugged it in and verified my repair. The dryer heats, tumbles and has a strong air flow.I have two extra belts, idler pulley wheels and one extra blower motor wheel that I will return for Square Trade.

We serviced a

SAMSUNG DRYER

Model DVG45T3200W/A3

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 07/25/2024

Customer states the unit is not heating. Cycled and tested found the unit would light and heat and then cut out. After testing found the high limit thermostat is not working correctly, customer approved both heat elements. Ordered parts put the unit back together ; ordrd 1 DC47-00017A (High temp thermostat) and 1 DC47-00016A (Thermostat)

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Minneapolis, Minnesota 55419

Nate

Job Details: 07/25/2024

Warm in fresh food and freezer. Set to negative 4 and 37. No frost on evaporator. Compressor and all fans running. Condenser line cool to the touch. Compressor drawing zero amps on the black wire and .50 amps on red wire. Sealed system issue. Gave customer rough estimate for advanced diagnostics and then for sealed system work. Customer not original owner. They are buying a new one.

We serviced a

GE REFRIGERATOR

Model PFSS2MJYISS

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 07/25/2024

Customer states the freezer door wont open. Found the right side track is locked up. Informed the customer the would need parts before trying hard to get it open as it wont close correctly after it is open. Quoted the customer repair parts and the customer approved. Ordered the parts. ; ordrd 1 WR72X10299 (Right side door bracket) and 1 WR49X20767 (Slide kit)

We serviced a

GE WASHER

Model PFW950SPTDS

Near Waite Park, Minnesota 56387

Brandon

Job Details: 07/25/2024

Customer stated the unit was making noise and nosies. After talking with him on the issues the was having issues with the unit making nosies before the unit when into spin mode with it shaking and rocking. The unit is apparently acting out of balance before spin cycle and is making all kinds of noise. I checked the drum and it is free did not seem to have any drag. I suspected the customer was overloading. The customer wants another opinion. Call d tech support and let them know the issue case number 13690275 spoke with Denny ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model 3511

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 07/25/2024

Returned with the part, installed new fan cycled and tested. The new fan is working as it should. Made sure the drain was not plugged, steamed the ice out of the ports goings into the fresh food compartment, put the freezer back together.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Otsego, Minnesota 55362

Matt

Job Details: 07/25/2024

REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-FRIDGE LEAKING WATER FROM THE FILTER. Found the water line on the back of the filter housing is cracked. Parts on order. Installed new inlet and outlet water lines to the filter housing and tested. No more leaks. Refrigerator is now fixed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFC2383AF

Near Maple Grove, Minnesota 55369

Adam

Job Details: 07/25/2024

Complaint is making loud noise randomly had another company come out there. They said its the refrigerant inside the unit making the noise they salad they will sound damp it the best they can. Still making the noise. I put unit in test mode. I connected the noise to happen. Customer had a recording, but its not helpful at all. Tried to get a hold of Techline after 30 minutes got disconnected. Theres nothing I can do for the unit. Other company said its not repairable so under oppression that we werent even coming out and he was getting a new refrigerator.; saved tckt

We serviced a

GE DRYER

Model DCVH680GJ2WW

Near Saint Michael, Minnesota 55376

Adam

Job Details: 07/25/2024

Complaint not drying. Found dryer heating to 250. Vent outside is only 10 mph. Vents need to be cleaned.

We serviced a

BEKO REFRIGERATOR

Model K74505NLU

Near Minneapolis, Minnesota 55419

Dakota

Job Details: 07/25/2024

Noise from Icemaker motor, clicking and not returning to home position. Office will need to order 4827350100 available at encompass; ordrng 1 4827350100 (Icemaker motor)

We serviced a

KENMORE DRYER

Model 110.66712694

Near Saint Paul, Minnesota 55104

Dakota

Job Details: 07/25/2024

Dryer no heat, gas valve coil electrically open causing no heat, rear drum seal worn/almost gone. Replaced gas valve coil and ordered rear drum seal. ; ordrd 1 W10612022 (Rear drum seal) and 1 5303931775 (Gas valve coil kit)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Elk River, Minnesota 55330

Matt

Job Details: 07/25/2024

LID HAS COME OFF THE HINGES. Found the left side of the door is cracked and broken at the hinge. Customer declined repairs.

We serviced a

MAGIC CHEF DRYER

Model CYG3005AWW

Near Robbinsdale, Minnesota 55422

Nate

Job Details: 07/25/2024

When I got here I opened the dryer door and could smell gas inside it. I put the blue liquid all over the connections and valve orfice, and didnt find any bubbles. Then used dawn dish soap and water and got a lot of bubbles coming out of valve. Customer will replace dryer.

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS1660

Near Minneapolis, Minnesota 55418

Dakota

Job Details: 07/24/2024

Ff defrost drain clogged. Pulled unit from cabinet ran pipe cleaner and steamer through ff drain. Lots of black slime came out, reinstalled unit and tested, ff drain now draining properly

We serviced a

GE DISHWASHER

Model GDT665SMN0ES

Near Maple Grove, Minnesota 55311

Adam

Job Details: 07/24/2024

Unit not draining found that unit has air gap. Removed air gap and tried to drain. Unit is draining with out air gap. Explained to customer that I can bypass the air gap. Explaining about what its for and why its not code any more. Quoted for bypassing. Customer approved. Bypassed reinstalled drain hose. Made a proper high loop. Tested multiple times unit is working great.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF

Near Maple Grove, Minnesota 55369

Adam

Job Details: 07/24/2024

Complaint is leaking water. Found that theres water on the bottom of the freezer. Coming from the defrost drain pan being clogged and frozen up. Defrosted drain, cleared the drain. Then installed a wire from the defrost heater to the drain hole so that way, it doesnt freeze up again. Reassembled unit. Customer also had everything at the coldest setting to the normal regular setting at zero for the freezer 37 refrigerator.

We serviced a

FISHER PAYKEL++ DRYER

Model DE62T27G

Near Avon, Minnesota 56310

Brandon

Job Details: 07/24/2024

Returned with the board, installed put the unit back together, cycled and tested. The unit now works as it should

We serviced a

BEKO REFRIGERATOR

Model G91629NWU

Near Minneapolis, Minnesota 55413

Dakota

Job Details: 07/24/2024

IM not working, found IM right motor not twisting, racing power but not rotating. IM 5931630100 is on back order. customer is aware part is on back order and is willing to wait. Please reach out to customer to let them know availability. ; ordrng 1 5931630100 (Icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWSQ0

Near Mound, Minnesota 55364

Paul

Job Details: 07/24/2024

Customer states dishwasher leaking. Found unit oversudsing from platinum plus soap. Customer to stop using that soap. Also found upper spray arm faulty, dispenser leaking, and tub seal worn. Customer approved repair, ordered parts and rescheduled. ; ordrd 1 WP8052028 (DISPENSER ASS. TALL TUB) and 1 WPW10509257 (DOOR SEAL TALL TUB) and 1 WP8519604 (SPRAY ARM - UPPER (ATTACHES TO RACK))

We serviced a

FRIGIDAIRE WALL OVEN++

Model PCWS3080AFB

Near Andover, Minnesota 55304

Nate

Job Details: 07/24/2024

DW please speak with JR about this. The factory miswired the unit, which we finally figured out today with their tech support. Needs parts 53045263105304534050, 5304536397. Boards and probe got compromised because of the miswiring. It was sending 120 volts to the wrong places. Please speak with RJ about us getting authorization and extra pay on this one. This should not have been a recall because original problem was no power to the unit. Now that we have power we were able to figure out mis wire issue. UI is on back order but if we end up needing it, is 5304538278. Case number is 87444604. Customer said they are calling Frigidaire because they want it replaced. ; saved tckt , states that autho needed

We serviced a

KENMORE DRYER

Model 110.87570120

Near Minneapolis, Minnesota 55427

Nate

Job Details: 07/24/2024

Dryer not heating. Found the igniter fires up. Has bad coils. Venting is good. Quoted for coils. Replaced, now it runs and heats great.

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0922683-09

Near Minneapolis, Minnesota 55419

Nate

Job Details: 07/24/2024

Adjusted door, by tightening screws for hinges, because it was scraping a little against freezer door. Installed new sensor and bracket.

We serviced a

SAMSUNG DRYER

Model DV45K6200EW/A3

Near Hopkins, Minnesota 55343

Nate

Job Details: 07/24/2024

Not running again. Found a bad motor. Last time here the dryer had a broken belt, pully and rollers. Now motor hums and only goes if you give it a jump start. Told customer that I would see if we can do some type of refund for the work last time if they decide to replace. Part is DC93-00101N. Customer will call back and let us know what theyd like to do. If they decide to forego motor repair, can we do a refund? ;

We serviced a

LG WASHER

Model WT1501CW

Near Plymouth, Minnesota 55441

Nate

Job Details: 07/24/2024

Sometimes the washer continually fills with water. Sometimes it thinks its filling but doesnt fill. It gave an error code but they were not able to grab the error code. I tried getting it into service mode but it wont let me: I called tech support and they had me try to get into test mode but we couldnt.. they said if washer hasnt been cleaned in a long time there could be suds in the pressure sensorHose throwing off the sensor. Sensor could also be damaged. Recommended having customer do an afresh tub cleaning, and if that doesnt fix it, to then replace the pressure sensor.

We serviced a

GE WASHER

Model GTW335ASN0WW

Near Plymouth, Minnesota 55441

Nate

Job Details: 07/24/2024

Installed new agitator, belt, and transmission. Runs great now. Also did an update via blue tooth.

We serviced a

BOSCH DISHWASHER

Model SHE53TL5UC/01

Near Apple Valley, Minnesota 55124

Delton

Job Details: 07/24/2024

Found that it is leaking from the sump onto the motor causing the leak sensor to trip and give E15 error. Quoted for parts and repair. Customer declined with will replace dishwasher but will call us back if they want to proceed.

We serviced a

GE WALL OVEN++

Model FGEW3066UFA

Near Victoria, Minnesota 55386

Paul

Job Details: 07/24/2024

Removed oven from wall. Replaced cooling fan. Re-installed oven and tested operations. Oven preheated and works properly again. Control board will be returned.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US6B

Near Shakopee, Minnesota 55379

Kinnon

Job Details: 07/24/2024

Unable to duplicate any problems or issues with dishwasher, but since per customer power wash performance, I replaced the control and the wash motor tested all functions all functions test good

We serviced a

SAMSUNG WASHER

Model WF350ANRXAA07

Near Chaska, Minnesota 55318

Kinnon

Job Details: 07/24/2024

Arrived on site tested drain and fill functioning. Good noticed shutter on tub and tub was shuttering. Could not freely spin tub checked rotor and noticed tub not spinning with rotor spin bearing an inner shaft completely separated and coming apart. Client declined invoice estimate and just wanted to buy a new washer charge 30 on top of trip charge.

We serviced a

MAYTAG DRYER

Model MGDC215EWO

Near Chaska, Minnesota 55318

Kinnon

Job Details: 07/24/2024

Grease rollers and idler wheel all bearings good on all dryer now quiet at high temp. All functions test good.

We serviced a

WHIRLPOOL DRYER

Model WGD9450WW2

Near Maple Grove, Minnesota 55369

Adam

Job Details: 07/24/2024

Complaint making loud noise. Disassembled unit. Found idler pulley is bad. One roller was bad also blower. Quoted for repair kit. Customer approved. Installed parts. Also cleaned out lint and oiled up shafts for roller. Reassembled unit. Tested unit is working properly.

We serviced a

GE DISHWASHER

Model GDT645SYN0FS

Near Coon Rapids, Minnesota 55433

Adam

Job Details: 07/24/2024

Complaint is unit not doing a cycle. Found that it just continuously drains and errors out. Removed the pressure sensor and found that was all clogged up old soap or gunk. Replaced pressure sensor then tested now. Units working properly.

We serviced a

GE REFRIGERATOR

Model GWE19JYLFFFS

Near Chanhassen, Minnesota 55317

Kinnon

Job Details: 07/24/2024

Arrived on site found icemaker solenoid was good. Icemaker seemed good. Steamed out frozen freezer line for icemaker cleared force test harvest icemaker test good water, filling into icemaker

We serviced a

GE REFRIGERATOR

Model GSS23WGTABB

Near Minneapolis, Minnesota 55404

Dakota

Job Details: 07/24/2024

Leaking from rear, found water line from filter housing to valve cracked at compression fitting, ordered water filter housing. ; ordrd 1 WR02X45206 (Water filter housing and hose)

We serviced a

GE COOKTOP++

Model JP3030DJBB

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 07/24/2024

Opened up the Mach and discovered a failed infinite switch and a failed limiter on the burner. Replaced these with new parts and tested complete.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Woodbury, Minnesota 55125

Hyrum

Job Details: 07/24/2024

upon arrival customer states that it makes a rattling sound when they are running it. Opened it up and discovered that the belt was starting to shed pieces and those pieces were slapping up against the plastic housing as the belt was going around. Need to replace the belt. Part not provided by trade please order the part and reschedule.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Farmington, Minnesota 55024

Delton

Job Details: 07/24/2024

Soap dispenser is full of water after cycle. Found that the siphon piece is missing for the dispenser. Would need new siphon cover. Drawer just pushes in and nothing really need to be replaced. I offered that we could order the part and ship it to customer and they could self install it. Customer will look around house for missing piece. Customer will call back if they want us to order part and ship to customer.

We serviced a

GE RANGE

Model JB735SPSS

Near River Falls, Wisconsin 54022

Aaron

Job Details: 07/24/2024

The customers smooth top range has a burner that isnt heating correctly. The burner is heating up to high temperature when low temperatures are set. The burner has continuity and shuts off , the infinite switch is allowing too much current to flow to the burner, we need to replace the infinite control. There is an audible, high pitched sound coming from the control. I also ran a firmware update for the control board that I ran an update for.WB24X25013 infinite controlPlease order and reschedule a follow up appointment.; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RFE

Near Sartell, Minnesota 56377

Brandon

Job Details: 07/24/2024

Returned with the parts and installed, checked and the icemaker is now making ice as it should be. Got all done cycled and tested the unit worked and then stopped working. Suspected it was blockage in the line somewhere cleaned and flushed the lines. Got debris out. Still had no water. Checked the source and found the water flow stopped. Foudn clogged filters on reverse osmosis system. The system just recently stopped, the ice maker and water flowed for me as is should before it plugged up and there was good water flow the last time. Customer will be changing the filters

We serviced a

GE WASHER

Model GTW540ASP0WS

Near Minneapolis, Minnesota 55408

Dakota

Job Details: 07/24/2024

Unit not agitating, found mode shifter gears internally stripped, unit needs WH03X30517 modeshifter.Parts that were sent and not needed Wh08x37938 Gehwh19x24141Wh02x24399cm; states that autho needed

We serviced a

LG REFRIGERATOR

Model LHFS28XBS/00

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 07/24/2024

Customer states makes a rattling noise doesnt make ice and also doesnt defrost properly and they have to manually defrost it. Discovered a failed thermostat on the evaporator. The defrost thermostat probably comes as in an assembly with the Rost heater and will need to be replaced. I also need the icebox fan which is on the left side of the back panel in the freezer section. The motor is failed and will need to be replaced.could not find this model number on any of our parts. Look up websites to look up parts. Please research parts and then request them from Square trade.; O-emld tckt , states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF22N9781SR/AA

Near Eagan, Minnesota 55123

Hyrum

Job Details: 07/24/2024

Upon arrival opened up the machine and replaced the compressor dryer and evaporator. Evacuated the system and waited in a new charge. Machine seems to be working properly now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PF7

Near Eden Prairie, Minnesota 55346

Paul

Job Details: 07/24/2024

Found freezer icing up in back due to faulty ice maker. Removed ice maker and removed all froze up ice from evap fan motor causing noise. Straightened bent up evap sheet metal cover. Informed customer how to remove water filter, customer to replace water filter. Customer approved new ice maker, ordered and rescheduled. ; ordrd 1 5303918344 (I/M ASSY)

We serviced a

KENMORE WASHER

Model 796.41272211

Near Prior Lake, Minnesota 55372

Delton

Job Details: 07/24/2024

Customer said that washer leaked all over floor and into kitchen. Floors and ceiling were torn out as I got here.I ran full test test of all functions and found no leaks. Washer fills to correct water levels. As im here running and testing the washer as I found it, there is no signs of leaking from the washer or malfunction that is happening as I am inspecting it.Washer is working good as Im here.

We serviced a

FRIGIDAIRE RANGE

Model LFGH3054UFD

Near Minnetonka, Minnesota 55345

Paul

Job Details: 07/24/2024

Replaced faulty oven control board and overlay. Verified proper oven operations again.

We serviced a

GE DISHWASHER

Model DDT700SGN4BB

Near Monticello, Minnesota 55362

Matt

Job Details: 07/24/2024

DISHES NOT COMING OUT CLEAN, TRIED RUNNING THREE TIMES USING DIFFERENT DETERGENT - STILL NOT CLEANED. Found the diverter magnet is all covered in magnetic material so it isnt changing back and forth between the zones. I need a new diverter kit part number WD19X34198 and screw thats missing part number WD02X10169. ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EWH0

Near Albertville, Minnesota 55301

Matt

Job Details: 07/24/2024

not Draining. Found a piece of plastic from the rollers in the drain pump. Removed and tested. Dishwasher is draining great. Dishwasher is now fixed.

We serviced a

GE DISHWASHER

Model pdt715syn3fs

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/24/2024

LEAKING. Found the vent cover was loose. I tightened it down and ran dishwasher and it never leaked. I recommend if it comes loose again in the future, that we should replace the transition piece, seal and vent cover.

We serviced a

SAMSUNG DRYER STACKED++

Model DV419AEWXAA

Near Rogers, Minnesota 55374

Matt

Job Details: 07/24/2024

NOT HEATING. I turned dryer on timed dry high heat and its heating and cycling between 195F and 125F consistently for over 20 minutes. Airflow on outside of house is 28mph. I disassembled dryer and inspected heater and wiring and all looks good. Dryer is working and heating perfectly while testing. I showed customer the heater and wiring while I had it apart and explained to her that everything is working properly.

We serviced a

LG DISHWASHER

Model LDF5545BD

Near Rogers, Minnesota 55374

Matt

Job Details: 07/24/2024

MID CYCLE IT BEEPS. Customer said it stops and beeps and gives a OE error and theres standing water in the bottom. I started express wash because thats the cycle customer uses and it acts up on and watched it for over 30 minutes and it was filling and draining perfectly 5 different times. After about 40 minutes it started beeping and flashing like it was paused or you opened the door. I opened and shut door and pressed start again and it started washing again. Theres an issue with the door latch. Customer will talk to her husband and they will let us know if they want us to order parts.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Otsego, Minnesota 55330

Matt

Job Details: 07/24/2024

THE DRYER IS NOT HEATING. I started a timed dry high heat cycle and theres no heat. I checked voltage at the outlet and theres only 120V. Customer said they had an electrician out and they fixed it. I advised that theres still only 120V and that there needs to be 240V and to have the electrician back out.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18DRHW0

Near Minneapolis, Minnesota 55408

Dakota

Job Details: 07/24/2024

Tenant states experienced a no cool event, unplugged unit and replugged. now unit has stabilized at temps, on arrival unit was in defrost, checked and ensured defrost system operating, unit exited defrost on its own and started cooling, compressor and fans operating within spec. No issues found with unit at this time. LL be aware unit was built in year 2000 and is 24 years old, advise replacing unit if issues happen again.

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TW01

Near Ramsey, Minnesota 55303

Adam

Job Details: 07/24/2024

Complaint on the automatic regular/delicate setting the timer gets stuck in cool down. Every other cycle the unit works properly. Replaced timer and thermo cut off. Tested unit. Unit is working properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW2

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 07/24/2024

Returned with the part, installed the motor, cleaned out the drain and the drain pan, plugged the unit back in cycled and tested made sure the unit was cooling as it should.

We serviced a

LG REFRIGERATOR

Model LRMVS2806S/00

Near Minnetonka, Minnesota 55345

Paul

Job Details: 07/24/2024

Found craft ice maker in lower freezer not working. Replaced ice maker. Tested operations. Found water solenoid very noisy. Replaced water solenoid valves. Tested proper operations. Lowered feet for customer and instructed how to change water filter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS2SHAXNB00

Near Minneapolis, Minnesota 55436

Delton

Job Details: 07/24/2024

Replaced ice maker, tested and is working good.

We serviced a

FRIGIDAIRE DISHWASHER

Model GDSP4715AF0A

Near Edina, Minnesota 55435

Delton

Job Details: 07/24/2024

Customer stating that her dishwasher is not starting. Tried to start unit and noticed drain pump not kicking on. Removed remaining water from inside unit and unit started. Pulled unit from cabinet and removed drain pump. Found rubber band stuck inside pump. Removed rubber band and reinstalled drain pump. Unit now working as it should.

We serviced a

KITCHENAID DISHWASHER

Model KUDS02FRBL1

Near Maple Grove, Minnesota 55369

Nate

Job Details: 07/24/2024

Has been leaking. Ruled out the drain pump and water line and valve. Dried out all the water under the dishwasher and watched for an hour. No drips. Now kick plate is off and customer will be able to see where water is coming from over the next couple days. 18 year old dishwasher and wash motor is crackling. Can see evidence of leaking from motor. Quoted for motor, but customer would rather replace at this point.

We serviced a

LG REFRIGERATOR

Model LRTLS2403S.ASTCNA0

Near Zimmerman, Minnesota 55398

Adam

Job Details: 07/24/2024

Tapped in to system. Unit was unplugged. Was at 15 psi. No leak good pressures. Plugged in unit. The pressures never get under zero. Bad compressor. Installed new compressor. Pressure to 150. No leaks. Vacuumed to under 300 microns. Then filled with r600. Plugged unit and unit started to cool but evap fan never kicked on. Need evaporator fan and control board. Fan EAU65058313Board EBR80757412; saved tckt

We serviced a

FRIGIDAIRE WASHER STACKED++

Model GLTF2940FS1

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 07/24/2024

Customer states the unit would pause and then shut off. Checked and found one of the water supply lines shut off, checked and found the unit had a stored code of E11, checked and found the code was for long fill. Ran the unit for almost 20 minutes on the normal cycle. Stopped the unit and put it into a drain and spin mode. The unit drained as it should. I asked the customer to run the unit and see if the issue continues , if so they might need a pressure switch pt #134762000; saved tckt

We serviced a

FRIGIDAIRE RANGE

Model FCRE3083ASA

Near Eden Prairie, Minnesota 55344

Kinnon

Job Details: 07/24/2024

Arrived on site found 220 outlet red both red lines on 220 outlet where it connects to the stove both red lines were disconnected and not screwed on reconnected red line. No unit will have 240 and will work unable to test due to outlet and maintenance shed maintenance person here will bring it to apartment and test unit later.

We serviced a

BEKO RANGE

Model SLGR30530SS

Near Minneapolis, Minnesota 55419

Dakota

Job Details: 07/24/2024

customer state oven not heating properly, not heating quick enough and drops temp to fast when opening door. Ran heat cycle test on oven average temps when set to 350 was 352. Operating within spec, broil burner and convection fan operating also. Adjusted all surface burners bc they were all to high when set to low.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Lake Elmo, Minnesota 55042

Aaron

Job Details: 07/24/2024

I removed the pulley cover and slid the drive belt away from the motor and transmission pulleys. I slid a new drive belt onto the motor and transmission wheels. Powered up the machine and started diagnostic testing, I tried a spinning the drum at medium speed first , quiet, then I turned up the speed and quiet again. The new belt had solved the unsettling noise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model FFSS2314QS5A

Near Eden Prairie, Minnesota 55346

Kinnon

Job Details: 07/24/2024

Arrived on site checked not cooling in fridge or freezer checked evaporator no frostt pattern observed clicking from compressor armed out all three pins on compressor were at 0.00 ohms compressor is shorted out. Please look up compressor and give warranty company estimate for compressor replacement.; saved tckt

We serviced a

LG WASHER

Model WM3600HVA

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 07/24/2024

Customer states that no matter what they try. They cannot get the machine to drain all the way. Opened up the machine and found out that the drain pump was clogged. Pulled the filter out cleaned it and cleared the pump itself. Test the machines several times, and it appears to be draining properly now. Complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW4A

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 07/24/2024

Customer stated the unit was not cooling correctly, found the evaporator fan not turning. Ordered new fan motor. ; ordrd 1 242077705 (Evaporator)

We serviced a

ASKO++ WASHER

Model WM 33

Near Loretto, Minnesota 55357

Paul

Job Details: 07/24/2024

Replaced faulty drain pump. Started and verified operations. Washing machine is back online!

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS

Near Somerset, Wisconsin 54025

Aaron

Job Details: 07/24/2024

I removed the right, fresh food door assembly and removed all accompanying hardware. I replaced the right, fresh food door and re installed the hardware. Door opens and closes easily.

We serviced a

ELECTROLUX WASHER

Model ELFW7537AT1

Near Wayzata, Minnesota 55391

Kinnon

Job Details: 07/24/2024

Arrived on site found washing machine functions normally but door latch lock assembly requires door be slammed fairly hard in order for it to catch ordered door lock assembly and scheduled customer. This is a factory warranty repair.; ordrd 1 5304514774 (Door)

We serviced a

KENMORE REFRIGERATOR

Model 10660212410

Near Minneapolis, Minnesota 55424

Dakota

Job Details: 07/24/2024

No cool in FF section, found evap fan motor not spinning racing 120vac, replaced fan motor and tested unit now cooling Ff section, fan spinning

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bloomington, Minnesota 55420

Delton

Job Details: 07/24/2024

Customer stated dryer not starting. Found that timer knob is cracked and timer stem is stripped. Manually advanced timer with needle nose pliers and unit worked. Please order parts from ST W11566735 timer W11708423 knob. Contact customer to reschedule. ; saved tckt

We serviced a

GE REFRIGERATOR

Model GTE16DTHMRCC

Near Eagan, Minnesota 55121

Delton

Job Details: 07/24/2024

Customer stating her freezer is icing up. Opened freezer and noticed ice around door. Upper left corner of freezer door wasnt making good contact letting air into freezer. Appeared that door was sagging. Went to dey and picked up shim kit. Installed two shims and now freezer is closing tightly.

We serviced a

KENMORE DRYER

Model 796.71523210

Near Elk River, Minnesota 55330

Matt

Job Details: 07/24/2024

NOT HEATING. Found the resettable thermal fuse was tripped. I reset and vacuumed out dryer. Reassembled and tested. With vent disconnected its cycling between 205F and 100F and with vent connected its spiking to 260F. Airflow on outside of house is only 12mph. Customer is going to clean the vent.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHG2399MF7

Near South Haven, Minnesota 55382

Brandon

Job Details: 07/24/2024

Returned with part, checked the heat element one more time, jumped the defrost sensor, still no amp draw there was 120 volts just no amps. Changed the board and then jumped the sensor now there is amp draw ended up finding the defrost sensor was cracked and rusty.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Houlton, Wisconsin 54082

Aaron

Job Details: 07/23/2024

The customers washing machine isnt performing a complete cycle, it will start but then rapidly advance to the end of the cycle without doing anything. I found one fault code stored in the memory of the machine , F7E4, points to an issue with the shifter. I removed the magnetic motor ( stator) and found wet hardware everywhere, the main tub seal is defective and needs to be replaced. I was going to replace the clutch and shifter but the leak would ruin brand new hardware. The seal is included in the main gear case, not an individual part.W11449841 transmission part number.; used 1 W11449841 (TRANSMISSION) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI1835VS1

Near Minneapolis, Minnesota 55401

Dakota

Job Details: 07/23/2024

Weak cool FF and FZR removed evap cover and found partial frost pattern on inlet of evap. Pressurized system to 200psi N2 and sprayed soap bubbles on all joints and evap coil. No leak found, unrepairable.

We serviced a

SAMSUNG DRYER

Model n/a

Near Minneapolis, Minnesota 55406

Dakota

Job Details: 07/23/2024

customer states unit trips breaker when running normal cycle but not on time dry, tested both normal and time dry both trip breaker, unit drawing 25amps and operating within spec. Informed customer that breaker is bad and must be replaced.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Minneapolis, Minnesota 55409

Dakota

Job Details: 07/23/2024

Door flipper broken and customer request unit be leveled, Unit needs 4946650600 Part currently on BO; saved tckt , states that autho needed

We serviced a

LG WASHER

Model WM3700HWA

Near Minneapolis, Minnesota 55410

Dakota

Job Details: 07/23/2024

Leaking water ; ordrd 1 AGM30030701 (Bellows)

We serviced a

LG REFRIGERATOR

Model LDCS22220S/01

Near Minneapolis, Minnesota 55410

Dakota

Job Details: 07/23/2024

Unit not cooling in Ff or FzR, unit has failed compressor 60psi low side while operating. Replaced compressor and recharged unit, unit cooling on departure

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Minneapolis, Minnesota 55408

Dakota

Job Details: 07/23/2024

Oven not heating found unit had weak bake igniter, replaced bake igniter and tested unit now heating.

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0922369-13

Near Minneapolis, Minnesota 55405

Dakota

Job Details: 07/23/2024

Replaced ice maker control board and tested and found water filter clogged. Removed filter and retested unit filling to proper water level. Checked IM bucket sensor and temp sensor both check ok.

We serviced a

MAYTAG DRYER

Model NONE

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/23/2024

We serviced a

ELECTROLUX DISHWASHER

Model EW24ID70QT4A

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/23/2024

leaking from door. Found the lower spray arm is cracked and spraying water out the side straight at the door causing it to leak. Customer is going to replace the spray arm himself.

We serviced a

MAYTAG DRYER

Model LDE9806ACE

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 07/23/2024

303358 MotorCustomer states machine just buzzes when you press start and does not run sometimes. Discovered weak start winding in motor. Need to replace with new motor. Could not find part in stock. Please research part and reach out to the customer and schedule.; saved tckt

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TW01

Near Minneapolis, Minnesota 55446

Nate

Job Details: 07/23/2024

Installed timer today that office preordered last time. Part D517562. Can someone please make sure we record it was used and how much we purchased it for? Timer still wasnt advancing still, even after cleaning vent and replacing blown fuse. Learned that these timers break easy if you turn it counter clockwise on accident. Assuming we cant get compensated for this redo? Timer advances now. ; O-emld tckt , states that autho needed

We serviced a

GE REFRIGERATOR

Model GYE18JEMPFDS

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 07/23/2024

Returned with the gasket, removed the back cover installed the gasket. Asked the customer to monitor the unit to see if the issue returns. ; saved tckt , states that autho needed

We serviced a

LG DISHWASHER

Model ADFD5448AT

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 07/23/2024

Customer stated the unit was leaking. Customer showed me the they had towels down from water leaking out of the door. Was shown both the door wiper and the door seal was chewed up, cracking and broken apart. Looked up the parts none are currently available at the 4 vendors, asked parts to see if the parts are available from either the manufacturer or another vendor. I adjusted the unit so it is leaning back so the customer can still use it. I did get the approval for the parts, the parts will be dropped shipped. ; ordrng 1 MDS65210401 (Gasket) and 1 3920DD3002G (Packing)

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Minnetonka, Minnesota 55305

Adam

Job Details: 07/23/2024

Pulled dryer apart and installed motor. Tested unit. Heating, spinning. Unit now working as it should