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Service History 174

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed May 2, 2024 to May 14, 2024

LG DryerMay 2, 2024Lino Lakes, MNTechnician: Phillip

Model DLGX7801VE

LG Dryer Repair. Reversed LG dryer easy open door nd it tests good.

“I will use this company again and would refer them to anyone needing their appliances serviced. Phillip was awesome. I am very pleased with him and the whole experience of working with this company. From the initial call to set up the service, to all of the texts letting me know when the technician would be at my home, the appointment and follow-up texts, I am beyond pleased that I chose this business to work with.”

Mary M.
Amana DryerMay 7, 2024Minneapolis, MNTechnician: Nate

Model NGD5200TQ0

Amana Dryer Repair. Dryer not heating. Found a bad thermal cutout. Quoted for that. Replaced fuse and vacuumed out dryer and it heats great now. Checked vent. Replaced bad belt too, and cleaned vent.

“Nate was friendly, efficient and affordable—this is an excellent family owned business!”

Susan A.
Frigidaire RefrigeratorMay 7, 2024Rosemount, MNTechnician: Delton

Model FFHS2322MSKA

Frigidaire Refridgerator Repair. Found that evaporation drain line was clogged and frozen over. Was able to defrost and snake out the clog. Tested and it now drains correctly into drip pan. Refrigerator is working good. No more leaks.

“Came within the time promised. He found the problem with my refrigerator. It didn’t need any parts, but he fixed. It explained what the problem was. He was nice and polite”

Barbara O.
Samsung WasherMay 7, 2024Saint Paul, MNTechnician: Jess

Model WA50R5400AW/US

Samsung Washer Repair. Washer was unbalanced when I arrived, the back left foot was sitting on a recessed drain grate. Installed all 4 squaretrade supplied shocks. It is much more stable and solid and did not show any signs of imbalance after I re-leveled all four legs and shifted/ moved the washer off the drain grate onto more level, solid ground. No issues when ran through a spin mode in diagnostics. Washer is as solid on the floor as I can get it.

“Jess was great. Completed the repairs in about 30 minutes. The online videos showed at least a 2 hour job. Our washing machine is back up and working smoothly. Very satisfied.”

Ryan T.
Whirlpool RefrigeratorMay 7, 2024Maple Grove, MNTechnician: Matt

Model WRF736SDAM10

Whirlpool Refridgerator Repair. Water is leaking.. The water line is cracked at the valve. Installed new valve and water line. Tested and no more leaks. Refrigerator is now fixed.

“Matt: polite worked to find the problem and did. I would recommend him to service your appliance. Thanks Matt:”

Sheryll Or Norman M.
Frigidaire RefrigeratorMay 13, 2024Minneapolis, MNTechnician: Hyrum

Model FFTR1814QW0

Frigidaire Refrigerator Repair. Upon arrival, I opened up the freezer and remove the evaporator fan cover. Machine was fully frosted up again. Defrosted the machine with the steamer. Moved the evaporator out and replace the defrost heater. Reinstalled the evaporator and tested the defrost. Made sure that it came on and heated.reinstalled all the covers and reset the machine. Everything seems to be working properly at this time.

“Clear communications d execution, very good experience”

Ben G.
LG WasherMay 13, 2024Hastings, MNTechnician: Aaron

Model WT7150CW.ABWETUS

LG Washer Repair. I took the top off of the washing machine to access the door hinges. I pushed the spring back on the left side to remove the door. I reversed the process to install the new door, reassemble the top deck and checked the machine to verify the repair and verify operation.

“Aaron was friendly, professional, arrived as scheduled and fixed our washer!! Highly recommend him!!”

Dana L.
Thermador Wall OvenMay 14, 2024New Brighton, MNTechnician: Jess

Model CMT-21

Thermador Wall Over Repair. Installed customer supplied heat element and replaced burnt out cabinet light. Upper oven is now heating again.

“Jess repaired our oven and gave us a few thoughts about our cooktop. Pleasant experience.”

Denis L.
Maytag DryerMay 14, 2024Rogers, MNTechnician: Matt

Model MEDB835DW4

Maytag Dryer Repair. SQUEAKING NOISE. Found the idler pulley was seizing up. Customer approved repair. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

“I scheduled an appliance repair for our dryer. Matt arrived on-time. He explained the problem, replaced the part and serviced the dryer. I highly recommend Omega Force Appliance repair. Thank you”

Gina B.
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