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Service History 172

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 26, 2024 to April 30, 2024

Whirlpool RefrigeratorApr 26, 2024Willernie, MNTechnician: Jess

Model WRQA59CNKZ

Installed new UI board. Told customer to give it 24 hrs for refrigerator temp to stabilize. Job complete.

GE DryerApr 26, 2024Chaska, MNTechnician: Adam

Model GTD65EBSJ3WS

Complaint is not responding all the buttons light up, but wont do anything. Disassembled unit unit has been a part once before. Found that belt was broken. We have a kit that has a belt plus the front slides/bearing. Front bearings were getting worn out. Quoted blue book installed parts oiled up back bearing and idler pulley. Reassembled tested unit working good.

“Everything was super smooth from scheduling to the repair to the payment. Everyone was professional and friendly. Easiest appliance repair ever- definitely recommend!”

Ana K.
JennAir CooktopApr 26, 2024Clear Lake, MNTechnician: Brandon

Model JGD8345ADB

Returned with parts installed, cycled and tested all 4 burners now are working as they should

“Excellent tech.”

David O.
Bosch DishwasherApr 26, 2024Andover, MNTechnician: Phillip

Model SHPM78Z55N/22

I found water leaking from the sump going to the diverter. The main pump clamp was missing. I installed a clamp and it tested good.

“The tech showed up on time and made my Repair same day. Very happy with your service.”

Michael Or Nancy N.
Maytag DishwasherApr 26, 2024Clear Lake, MNTechnician: Brandon

Model MDB8959SKZ1

Returned with part installed, cycled and test for leaks, no leaks found, the unit is running as it should.

“Brandon was very knowledgeable and completed the work quicker than we expected. And, the dishwasher works great! He is a valuable employee and an asset to your team!”

Cathy B.
LG RefrigeratorApr 29, 2024Maple Grove, MNTechnician: Adam

Model LFC22770SW/03

Repaired a LG Refrigerator. Another tech diagnosed sealed system repair. On arrival unit was unplugged hooked up gauges found that we were at over 40 psi started unit unit up found that the compressor is just bad. Customer approved compressor replacement. Removed compressor installed new compressor. Leak tested. Vacuumed then filled with Freon. Updated control board started unit up. Unit is working properly

“Very pleased with the service from start to finish! You went the extra mile to work with LG and kept us informed. It’s running great and we would like a receipt on email for our records! Would highly recommend your company!!”

Bill M.
Maytag DryerApr 29, 2024Avon, MNTechnician: Brandon

Model MGDC465HW0

Maytag Dryer Repair. Customer states the dryer is making a noise. Disassembled found the back roller locked up, belt worn. Customer approved a new belt, pulley kit. Cleaned the unit out, installed the kit, checked and cleaned the back vent and found debris in the fan housing. Cycled and tested, unit working as it should.

“I couldn’t be happier with the excellent service we received while getting our dryer fixed”

Sue T.
Samsung RangeApr 30, 2024Saint Paul, MNTechnician: Jess

Model NE63B8611SS/AA

Samsung Range Repair. Installed new door lock motor with supplied squaretrade part. Tested, checks good.

“Fast and expert repair, thanks!”

Sarah A.
Danby FreezerApr 30, 2024New Brighton, MNTechnician: Nate

Model DCF700W1

Danby Freezer Repair. Not cooling. Found a bad start relay. Installed a new starter and now it runs great. Cleaned out mouse too.

“Repair options explained when I made the appointment. Able to see when technician was getting to my arrival window. Technician inquired if he could come early and arrived as he estimated. Repair explained to me, including cost, part was available and installed on the spot! Great service.”

Kathy T.
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