We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB1
Near Plymouth, MN 55447
Phillip
Job Details: 12/13/2021
The soap dispenser was leaking to much rinse aid and that was causing the leak. We replaced the soaps dispenser. We ran it and no more leaks.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC6ESWW1
Near Maple Grove, MN 55311
Phillip
Job Details: 12/13/2021
We verified the issues with the washer. It does work on all cycles. We replaced the timer only. We let run through a normal cycle. Its all working good today.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES1
Near Big Lake, MN 55309
Matt
Job Details: 12/13/2021
"Customer complaint is, OVEN WONT HOLD TEMP. Inspected and tested. Found the bake element has failed. Quoted customer to install new element. Customer approved repairs. Installed new bake element and tested. Oven is working great. Oven is now fixed."
We serviced a
KENMORE DRYER- GAS
Model 110.746323
Near Elk River, MN 55330
Matt
Job Details: 12/13/2021
"Customer complaint is, NO START WHEN PRESSING THE START BUTTON AFTER 3RD LOAD. Inspected and tested. Found the door switch was broken. Quoted customer to install new switch. Customer approved repairs. Installed new door switch and tested. Dryer is working great. Dryer is now fixed. ; used 1 WP3406107 (DOOR SWITCH) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT5270CW
Near Ramsey, MN 55303
Matt
Job Details: 12/13/2021
"Customer complaint is, KEEP GETTING THE UE ERROR AND NOT DRAINING ALL THE WAY. DOESNT MAKE ANY NOISE WHILE RUNNING. Inspected and tested. Found a sock between the inner and outer tubs. Removed sock and tested. Washer is working great. Washer is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model 110. 25132411
Near Minneapolis, MN 55416
Nate
Job Details: 12/13/2021
"Replaced bad transmission, hub nut and cam and wash plate. Was running really loud and scraping before. Runs great now."
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Albertville, MN 55301
Matt
Job Details: 12/13/2021
"Customer complaint is, NOT COOLING / NO COOL NOT COOLING AND FREEZING. Inspected and found the compressor and fans are running. Compressor has failed."
We serviced a
GE REFRIGERATOR
Model GSL25JFXJLB
Near Maple Grove, MN 55311
Phillip
Job Details: 12/13/2021
The water line in the door was frozen. I thawed the line and made sure water does dispense. I quoted the customer for the heater kit but he declined.
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Chanhassen, MN 55317
Delton
Job Details: 12/10/2021
"Found that inverter compressor board is shorted and not turning on compressor. Customer/management company approved estimate. Replaced inverter board, tested and compressor turns on and refrigerator is starting to cool.Angie:; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Otsego, MN 55301
Matt
Job Details: 12/10/2021
"Customer complaint is, NOT DRAINING PROPERLY. Inspected and tested. Ran washer through service diagnostics and everything seemed to be working great. I removed drain filter and it was good. I found the air trap for the pressure sensor was plugged up pretty good. I cleaned out air trap and reassembled everything. Ran washer through a quick wash with a load of towels and it worked perfectly. Washer is operating normal now. Washer is now fixed."
We serviced a
WHIRLPOOL RANGE- GAS
Model WEG760H0DS0
Near Minneapolis, MN 55417
Nate
Job Details: 12/10/2021
Oven wasnt holding constant temp. We installed control board. Seams like every is working the way it needs to be.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA03
Near Zimmerman, MN 55398
Matt
Job Details: 12/10/2021
"Customer complaint is, NOT CLEANING TOP RACK AT ALL BOTTOM GETS CLEAN SOMETIMES. Inspected and tested. Found the circulation motor/pump is bad because the seal went out and water has been dripping on it. Also the diverter motor is bad. Im ordering the whole sump assembly. Installed new sump assembly and tested. Dishwasher is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Elk River, MN 55330
Matt
Job Details: 12/10/2021
"Customer complaint is, ICE MAKER NOT WORKING AND LEAKS FROM WATER DISPENSER TO FRONT OF FRIDGE. Inspected and tested. Found the ice maker is broken and the water valve is leaking. Needs a new ice maker and valve. Parts on order. ; ordrd 1 W10873791 (Ice maker) and 1 WPW10341320 (Valve)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55347
Nate
Job Details: 12/10/2021
Dishwasher chirps and flashes lights and doesnt run except for the drain pump. Ordered new board. Kept chirping and flashing even with drain pump and all other plugs disconnected. Reattached water inlet line. Float works fine. No water underneath. ; ordrd 1 DD81-02147A (Control board)
We serviced a
GE DRYER- ELECTRIC
Model DBVH510EH0WW
Near Eden Prairie, MN 55346
Nate
Job Details: 12/10/2021
"Squealing. Found a bad bearing assembly. Needs that and pads. Ordered, coming back to install. ; ordrd 1 WE14M124 (Bearing) and 2 WE1M504 (Felt pads)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21LRGW1
Near Chaska, MN 55318
Nate
Job Details: 12/10/2021
The freezer and fridge was warmer then normal checked the evaporator in the freezer and found out it has a seal system issue. Informed customer about issue and is going to replace the fridge. We unplugged and opened doors. Also put rug and bowl to collect water.
We serviced a
LG WASHER FRONT LOA
Model WM2301HW
Near Chanhassen, MN 55317
Nate
Job Details: 12/10/2021
"Drain pump is bad, grinding bad when it runs. Also bearing is detaching on tub, wobbles."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dayton, MN 55327
Matt
Job Details: 12/10/2021
"Customer complaint is, LIGHTS ON CONTROL PANEL NOT WORKING. IT'S DEAD. Inspected and tested. Unplugged the power connecter to the board and plugged back in and now everythings working perfectly. I ran it through service diagnostics and everything was working great and no errors. Started it on a heavy cycle and watched it for over 20 minutes and it is working perfectly and I cannot get it to fail again. I recommend we try the UI board, but customer didnt want to do that because I wasnt 100 percent that was going to fix it. Customer is going to use it and see what happens."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9110CW/A2
Near Minneapolis, MN 55436
Nate
Job Details: 12/10/2021
"Replaced bad boot. Nozzle broke while installing. Ordered new one, no charge to customer. When you schedule me to come back, please schedule me an extra call this day, as the nozzle will only take 5 minutes to install. ; ordrd 1 DC62-00349A (Nozzle)"
We serviced a
LG DRYER- ELECTRIC
Model DLE0442W
Near Rogers, MN 55374
Matt
Job Details: 12/10/2021
"Customer complaint is, LOUD RUMBLING DURING USE. Inspected and tested. Found the front right roller has failed. Quoted customer $166. to install two new rollers, for all four. Customer approved installing all four new rollers. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9260PL1
Near Saint Michael, MN 55376
Matt
Job Details: 12/10/2021
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the control panel has failed. Customer is going to replace the dryer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS66EFSB2
Near Champlin, MN 55316
Seth
Job Details: 12/10/2021
I replaced the fridge door cams and tested the door. The door now closes as designed.
We serviced a
KENMORE DISHWASHER
Model 66516912000
Near Minneapolis, MN 55436
Delton
Job Details: 12/10/2021
Found that chopper blade is clogged. Motor shaft is worn out and not turning chopper. heater is open. Door gasket is ripped and soap dispenser wont always open. Needs parts sump assembly w10782773; door gasket w10542314; soap dispenser wp8558129; heater 8268559 NLA; saved tckt
We serviced a
FRIGIDAIRE STACKED WASHER
Model FEX831CS0
Near Minneapolis, MN 55419
Delton
Job Details: 12/10/2021
"Replaced belt, tested and washer now agitates and spins. Washer is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB2840EC0
Near Burnsville, MN 55306
Delton
Job Details: 12/10/2021
"Customer says it leaked into basement and filled up two buckets (see pictures of damage) while Im here testing dishwasher Im not seeing leaks but definitely signs of leaking as things are rusting underneath dishwasher. There is alot other things going on that are malfunctioning and makes me nervous that i dont see the definite leaking. Door and door lock are hard to latch and cant lose without slamming door. I suspect thats why it leaked, door panel plastic is broken that hold door latch. Buttons dont always respond. Customer said they have had 5-6 service calls on this dishwasher.Due to many parts needed and maybe not worth it to fix..Control panel 154486103; touch pad 154483503; door spring two 154430601; door spring link two 154325201; drain pump 154580301; bottom gasket 809006501; door gasket 154827601; door lock 154529403; motor 154859101; door hinge kit 5304513274; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D0WS
Near Minneapolis, MN 55426
Nate
Job Details: 12/10/2021
Water continually drips in tub. Found out its a bad water valve. Ordered part will be back Monday to install.; ordrd 1 WH13X10053 (Water valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBWW
Near Champlin, MN 55316
Seth
Job Details: 12/10/2021
"Customer complains that the fridge has a smell inside the fridge like acetone, there is black flecks falling from the ice flap, and the beverage drawer is cracked and broken(DA97-12434A). Upon arrival and inspection I found there is mold growing around the ice flap. The l beverage drawer is broken, and I could not find any source for the smell. Some people can smell R134A, they only smell it in the Fresh food section. I found temps seemed a little high 10-13 in the freezer and 44-48 in the fridge. Please transfer I suspect a slow refrigeration leak in the FF evaporator.; saved tckt"
We serviced a
MAYTAG DRYER- GAS
Model MEDC215EW1
Near Minneapolis, MN 55428
Seth
Job Details: 12/10/2021
Operating temps are too high unit is short cycling due to failed vent. Ran great disconnected. I notified the landlord via VM.
We serviced a
KENMORE DRYER- GAS
Model 11087980100
Near Maple Grove, MN 55369
Seth
Job Details: 12/10/2021
"Dryer not heating small flame present. Failed gas valve was found. Dryer vent was over 35% blocked maw well. .."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9200SQ1
Near Maple Grove, MN 55311
Seth
Job Details: 12/10/2021
"Not heating. Failed element because the duct is over 50% blocked. Only 8mph at side of the house. I replaced the element and wanted cycling temps exceeded 250deg, I advised they not use the unit until the duct is cleaned or risk fire or unit damage. The dryer is working as designed.; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
GE WASHER FRONT LOA
Model GTW180SSJ0WW
Near Maple Grove, MN 55311
Seth
Job Details: 12/10/2021
Makes a noise. I watched unit with a load and could not duplicate the noise. The washer is working as designed.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX600XW1
Near Maple Grove, MN 55311
Seth
Job Details: 12/10/2021
Customers complaint is washers loud during the spin cycle. The gearbox is worn and its getting louder. I quoted replacement she will reach out to us if she wants to move forward
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Apple Valley, MN 55124
Delton
Job Details: 12/10/2021
Water leaked all over floor into basement ceiling. Found that rubber hose that connects pump motor to tub deteriorated/ripped and water came pouring out. Ordering pump kit and rescheduling.; ordrd 1 Wd19x25700 (Wash p kit)
We serviced a
AMANA REFRIGERATOR
Model ARB2117BB/PARB2117BB
Near Apple Valley, MN 55124
Delton
Job Details: 12/10/2021
"Replaced both door gaskets, tested and doors close and seal all the way around. There is rust on the bottom of the doors due to moisture and leaks in the past."
We serviced a
KENMORE DISHWASHER
Model 665.1582569
Near Apple Valley, MN 55124
Delton
Job Details: 12/10/2021
"Dishwasher leaking from inside dryer vent due to console plastic being cracked on inside. Also some button selections are non responsive or intermittently work. Needs new door seal and baffles. Racks are rusting, is this covered? .Console 3373929 ; control board/touch board 3376984 ; overlay 3378347 ; door seal wpw10509257; corner baffles need two wp8528862; ; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 110.728121
Near Burnsville, MN 55337
Delton
Job Details: 12/10/2021
"Found that baffle is cracked. Also not heating, thermal fuse and cycling thermostat is bad. Is loud when tumbles. Ordering baffle, repair kit, thermal fuse, cycling thermostat, gas coils.; ordrd 1 Wp3387134 (Cycling thermostat) and 1 Wp3392519 (Thermal fuse) and 1 Wp6292490 (Baffle) and 1 4392065 (Repair kit) and 1 5303931775 (Gas coils) and 2 Wpw10109200 (Baffle Screw)s"
We serviced a
SAMSUNG DRYER- GAS
Model DV350AGW/XAA
Near Minneapolis, MN 55416
Nate
Job Details: 12/07/2021
Pulled board. Sending BOARD OFF FOR REPAIR. ; schdld next appmnt for 12/20 MON !
We serviced a
MAYTAG WASHER TOP LOAD
Model 110. 25132411
Near Minneapolis, MN 55416
Nate
Job Details: 12/07/2021
"Washer leaking. Found no water leaking from washer itself. Did find a bad gearcase, splutch, cam and hub nut. Coming back to install. Water that leaks is coming out from the drain. . Can ; ordrd 1 W10528947 (Hub nut) and 1 W10752285 (Wash plate) and 1 W11035751 (Gearcase) and 1 W10721967 (Cam)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Burnsville, MN 55337
Delton
Job Details: 12/07/2021
"Tested resistance of old and new thermistor and old one was off. Replaced thermistor, Should fix the freezing of produce in fridge."
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/02
Near Excelsior, MN 55331
Phillip
Job Details: 12/07/2021
Today it sound good. I pulled the fridge out and removed the rear panel. I did find a wire close to the condenser fan . I moved the wire. I sold the customer the bypass plug and shipped it to them. ; ordrng 1 10013297 (Bypass plug)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Coon Rapids, MN 55433
Seth
Job Details: 12/07/2021
"Not heating, I ran service diagnostic mode and the heater had been disabled by the controller. I reset it and it heated great. The dishwasher is working as designed, note the pump,was recently re-laced by Kitchenaid tech."
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9500WS/AA
Near Savage, MN 55378
Delton
Job Details: 12/07/2021
"Igniter is bad, not glowing. Replaced igniter, tested and oven preheated and js working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Bloomington, MN 55425
Delton
Job Details: 12/07/2021
"Replaced part, tested and dishwasher buttons now respond and dishwasher is working good.; pckd up 1 W10910624 (Console panel assmebly)"
We serviced a
BOSCH DISHWASHER
Model SHV43R53UC/64
Near Minneapolis, MN 55424
Nate
Job Details: 12/07/2021
Part hasnt arrived yet.; schdld next appmnt for 12/8 WED !
We serviced a
LG RANGE- ELECTRIC
Model LDE3037ST/00
Near Osseo, MN 55311
Seth
Job Details: 12/07/2021
Not baking at set temps. On arrival and inspection I visually inspected all five control boards tested all elements and oven sensors. I saw nothing that would cause her temperatures to fluctuate or not run normally. I tested both upper and lower ovens and could not duplicate her issue. I recommended we begin with replacing the control boards that monitor and maintain temperature. Customer declined repair at this time she will let us know if she changes her mind.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY07
Near Minneapolis, MN 55442
Seth
Job Details: 12/07/2021
26 deg in the ice room. Freezer was 14-17deg. Fridge was running 48-53deg. The compressor was not running. I replaced the failed start run relay and tested the fridge. It kicked off and started cooling. The fridge is now fixed. Note customer will watch temps we have seen temp issues with this fridge previously it may have a weak or failed sealed system.; used 1 PRO41 () from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR465LXKS0
Near Minneapolis, MN 55446
Seth
Job Details: 12/07/2021
"Customer was cooking on unit when I arrived customer complains the left rear burner indicator light stays on and when they use the bake option it will stay turn on even when they turn it off and they get an error code of F3E2 - bake option over range. unit has a failed control board, and needs a LR burner assy. The PCB has been discontinued 9755076, W10823711 is the part number for the element if they cover the light sticking on(which I doubt). Please call into Autho; saved tckt"
We serviced a
WHIRLPOOL STACKED WASHER
Model WGT4027EW1
Near Minneapolis, MN 55408
Nate
Job Details: 12/07/2021
We serviced a
FRIGIDAIRE STACKED WASHER
Model FEX831CS0
Near Minneapolis, MN 55419
Delton
Job Details: 12/07/2021
Belt is broken. Ordering part and rescheduling.; ordrd 1 134511600 (Belt)
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Maple Grove, MN 55311
Seth
Job Details: 12/07/2021
I replaced the failed pump. I tested the dishwasher it is now fixed.
We serviced a
WHIRLPOOL STACKED WASHER
Model WGT4027EW1
Near Minneapolis, MN 55408
Nate
Job Details: 12/07/2021
Running loud and leaking oil. Replaced bad transmission and clutch. Runs great now. $150 extra added to labor for 2nd tech.
We serviced a
DANBY FREEZER
Model DUF071A3WDB
Near Minneapolis, MN 55407
Delton
Job Details: 12/07/2021
"Compressor is locked up. Tried jumper compressor relay and compressor still wont run. Bad compressor.Not sure how this is processed, Phil said he would look into it and contact cutstomer what happens next.; saved tckt"
We serviced a
FISHER PAYKEL DISHWASHER
Model DD605-SS
Near Excelsior, MN 55331
Phillip
Job Details: 12/07/2021
I replaced the main control. All the buttons are working on both dishwasher. No problems found today .
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7071299
Near Minneapolis, MN 55406
Nate
Job Details: 12/07/2021
"Heat cuts out after a bit. Replaced bad coils, vacuumed out dryer, cleaned bulkhead, vents at 21 mph outside, runs great now.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGET3065PFE
Near Maple Grove, MN 55311
Seth
Job Details: 12/07/2021
"I replaced the failed UI board(it had a burnt tracer) and tested the oven sensors, they were both within manufacture specifications. I tested the oven by running 425deg in both cavities. The oven heated great the top was a few minutes behind preheat time but this normal. The oven is now fixed."
We serviced a
LG WASHER TOP LOAD
Model WT5270CW
Near Minneapolis, MN 55405
Nate
Job Details: 12/07/2021
Not draining. Replaced bad drain pump. Drains and runs great now.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH3205XVS1
Near Shakopee, MN 55379
Phillip
Job Details: 12/07/2021
Found the fuse was bad. I jumped the fuse and started the microwave. The mag is bad. I ordered a magnetron. I will need Adam on return. ; schdld next appmnt for 12/13 MON !
We serviced a
GE WASHER TOP LOAD
Model WCSR2090D6WW
Near Minneapolis, MN 55406
Delton
Job Details: 12/07/2021
Ran full cycle with clothes and it completed and spun out. Cannot find any issues as im here. Explained to customer to use as normal and call back if problem continues.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF448AAPXAA
Near Minneapolis, MN 55412
Nate
Job Details: 12/07/2021
"The inner tub is rattling bad, separating from the bearing. Leaking water badly too, due to the bad bearing. ; O-emld tckt , states that autho needed"
We serviced a
IKEA REFRIGERATOR
Model ISC23CDEXB00
Near Eagan, MN 55123
Delton
Job Details: 12/07/2021
"Placed water valves ,tested and refrigerator is dispenses water and ice maker cycles and fills. Working good as Im here."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM10
Near Minneapolis, MN 55436
Phillip
Job Details: 12/07/2021
"The right door gasket is ripped , the center shelf rail is missing. Ordering those parts. The ice maker was off. I turned it on and it cycled and filled . ; ordrd 1 WPW10671238 (Rail) and 1 W10830055 (Gasket)"
We serviced a
KENMORE WALL OVEN- ELECT
Model 790.48473410 B36CT80
Near Edina, MN 55436
Phillip
Job Details: 12/07/2021
I replaced all 3 parts that were ordered and sent. I set the clock and tested all the functions. Everything is working good.
We serviced a
GE DISHWASHER
Model GDT625PSJ0SS
Near Plymouth, MN 55447
Phillip
Job Details: 12/07/2021
The dishwasher was not draining. I found the hoses were plugged. I cleared the drain hose. Its draining good now.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB1
Near Plymouth, MN 55447
Phillip
Job Details: 12/07/2021
The customer said the dishwasher will leak suds and the handle is loose. I found the handle screw is loose and the dispenser is leaking rinse aid. The rinse aid dispenser is leaking rinse aid and that is causing the soap leak. Ordering the dispenser. ; ordrd 1 W11032769 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Saint Michael, MN 55376
Phillip
Job Details: 12/07/2021
"I verified the water valve in the back was cracked. I replaced the water valve and hooked up the water line. The customer turned the water back on and I ran the water dispenser. The valve checked good , no more leaks. I left the old valve with the customer."
We serviced a
KENMORE RANGE- GAS
Model 79072713212
Near Bloomington, MN 55431
Delton
Job Details: 12/06/2021
"Bad igntier, replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG DISHWASHER
Model LDF8812ST/01
Near Minneapolis, MN 55419
Delton
Job Details: 12/06/2021
"Replaced motor/sump assembly, tested and dishwasher runs quiet and is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20DKXBW00
Near Long Lake, MN 55356
Seth
Job Details: 12/06/2021
Not cooling and bad smell. Failed overload and relay due to low coolant and compressor overheating. The customer will work with a EPA certified refrigeration company or replace their fridge.
We serviced a
BOSCH DISHWASHER
Model SHV45M03UC/53
Near Minneapolis, MN 55419
Delton
Job Details: 12/06/2021
"Found that water valve is not fully shutting off causing leak into tub then onto floor. Customer approved estimate. Replaced water valve, tested and dishwasher fills, washes, no leaks. Dishwasher is working good.; used 1 00622058 (INLET VALVE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model msd2542ves00
Near Minneapolis, MN 55423
Delton
Job Details: 12/06/2021
"Replaced adaptive defrost control, tested and refrigerator defrosted and is working good as Im here.If problem continues order defrost heater (wp2323198)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TD0
Near Hopkins, MN 55305
Seth
Job Details: 12/06/2021
"This customer has had a consistent issue with an undiagnosed noise for two years. The noise originates from the freezer and its not the icemaker
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ATEE9ASP176TW01
Near Maple Grove, MN 55311
Seth
Job Details: 12/06/2021
"Makes an occasional squeak. I could not duplicate the noise. I inspected and found lint inside unit, nothing looks bad. I quoted rollers and idler. Customer will reach out if they want to move forward units are very new,they may be under warranty. I would need the outlet cover D518524 as well as the 2 quoted parts."
We serviced a
GE DRYER- GAS
Model DCVH680GJ2BB
Near Apple Valley, MN 55124
Delton
Job Details: 12/06/2021
"Replaced listed parts, tested and dryer now tumbles quietly and is cycling heat. Dryer is working good.(Angie, i did not use motor and blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRT25CRMS01
Near Eagan, MN 55123
Delton
Job Details: 12/06/2021
"Upon further inspection found that auger motor is shorted, due to additional parts needed and availability, customer declined repair."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3043LSP
Near Brooklyn Center, MN 55429
Seth
Job Details: 12/06/2021
"Not heating, No L2 at the element. Parts on order; ordrd 1 5304518660 (Clock assy) and 1 316220725 (Overlay)"
We serviced a
KENMORE REFRIGERATOR
Model 25372929012
Near Champlin, MN 55316
Seth
Job Details: 12/06/2021
Fridge stopped working. Customer complaint is the fridge stopped working upon arrival and inspection I found the fridge is being kept in a non-climate controlled area. Temperature outside when I arrive with 6?F the temperature behind the machine was 39?F. The waterline had froze that fed the fridge and there is no cold wether kit this model. The customer is using the fridge in a way that its not designed. Damage from freezing is not covered with their warranty. ; saved tckt
We serviced a
SAMSUNG MICROWAVE
Model ME18H704SFW
Near Minneapolis, MN 55423
Nate
Job Details: 12/06/2021
"Replaced cap, diode and mag. Heats great now."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BS3
Near Minneapolis, MN 55408
Nate
Job Details: 12/06/2021
Replaced bad control board. Bake works great now.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AF65JS0
Near Plymouth, MN 55447
Nate
Job Details: 12/06/2021
Replaced all moving parts. No sound now.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC700VW0
Near Plymouth, MN 55447
Nate
Job Details: 12/06/2021
"Dryer runs at 195 at the high point on timed dry with vent disconnected and 220 with vent connected. Customer said after running for 3 or 4 hours on sensor dry clothes were still wet, and there was heat. I replaced control, but told customer they need to get vent cleaned. They had it cleaned 8 months ago but cleaner wasnt able to get on roof due to ice, so they said it was cleaned from the attic. Has a new control installed and everything on dryer checks out great."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS107DSS8
Near Plymouth, MN 55441
Nate
Job Details: 12/06/2021
"Replaced glass, will install cooling fan when I return and will have to charge for glass and oven cart. ; ordrd 1 WP4455334 (Cooling fan)"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME627UTT0
Near Plymouth, MN 55441
Nate
Job Details: 12/06/2021
Clothes getting dirty in dryer. Replaced two bad felt liners and cleaned out a ton of lint. Runs great now.
We serviced a
KITCHENAID DISHWASHER
Model KUDC25CHWH0
Near Wayzata, MN 55391
Phillip
Job Details: 12/06/2021
The dishwasher does not drain. The hose is not plugged. Water does drain but very slow. The impeller is stuck and the motor just strips when we try to remove the screw. It would need a sump and motor assembly. We gave the customer a quote but he decided to buy a new one. Added quote to pics.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Chaska, MN 55318
Phillip
Job Details: 12/06/2021
We replaced the left door and moved the parts over from the old door to the new door. The error code did not come back. We ran the ice maker test and this time it ran the whole test and filled with water.
We serviced a
KENMORE DISHWASHER
Model 66513183K800
Near Chaska, MN 55318
Phillip
Job Details: 12/06/2021
The dishwasher would not drain. All buttons work. We found a shunt of glass in the pump. One of the propeller fins are broken. We replaced the drain pump. All is working good. It.
We serviced a
DACOR COOKTOP- GAS
Model GGC365W
Near Eden Prairie, MN 55346
Phillip
Job Details: 12/06/2021
"The front right burner is not working again. After pulling the knob off and putting it back on its working again. Need to replace 5 switches because they had food all over them. I found the switch part number but not able to locate the part. Also need 5 burner knobs. Some knobs are cracker and missing the middle retainer. Added pic on the knobs. Need 5 switches part number should be 86046Need 5 knobs part number ??? ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Osseo, MN 55311
Phillip
Job Details: 12/06/2021
The top UI was blank again. The green led on the main board was a solid green. That means a communication issue. We replaced the UI because its the most common part for this issue. Its working good now.
We serviced a
KENMORE WASHER FRONT LOA
Model 796.410289
Near Rogers, MN 55374
Seth
Job Details: 12/06/2021
"Not draining, failed pump was found but 1/8 play in the spin basket. I spoke with the office manager she declined repair. They will replace with speed queen."
We serviced a
HOTPOINT MICROWAVE
Model RVM1335BC001
Near Minneapolis, MN 55443
Seth
Job Details: 11/30/2021
"Customer complains that the door handle is broken off on the microwave and it has an electrical problem. Upon arrival and inspection I found the handle was indeed broken off but the power supplied from the house is improper it has an open ground and the box is not properly installed and no cover is present. The main control board has failed powers getting to it but its not responding. There could be many other things wrong with this machine but we can only troubleshoot this point. WB15X0337 - , WB27X10379 - PCB NLA.; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Maple Grove, MN 55369
Seth
Job Details: 11/30/2021
"Unresponsive UI again. Parts needed, not ordered UI- W11165145, PCB- W11120155. Customer would prefer replacing the unit they have had this issue multiple times. Please call into authorizations ; saved tckt , states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756GES
Near Shakopee, MN 55379
Delton
Job Details: 11/30/2021
"Refrigerator control slider was jammed. Aligned slider and now moved and temperature adjusts. Ice maker solenoid that switches from cubed to crushed is shorted and corroded. Need new solenoid and yoke, Solenoid part wp61005253; yoke 61003539.; saved tckt"
We serviced a
GE MICROWAVE
Model JVM1871SH02
Near Shakopee, MN 55379
Delton
Job Details: 11/30/2021
"No power. found that fuse is open. I jumped fuse, tested and got it to power on and when testing to heat water got a burning smell from transformer. Customer also said that surface lights wont turn on even when changing bulb. Found that control board not sending power to lights. Also the plastic control panel is loose and side of it can pull open. Plastic tabs are all broken that secures it in place. Since transformer is bad, not sure if other high voltage parts are bad. But due to costs of parts it is not cost effective to repair. Would for sure need all parts but high voltage side might not need mag, cap, diode but wont know until i replace transformer.Control board WB27X10604; control panel WB07X10629; transformer WB27X10605; fuse WB27X10928; magnetron WB27X10017; capacitor WB27x10011; diode WB27x1160; saved tckt"
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Eagan, MN 55123
Delton
Job Details: 11/30/2021
"Again, found some water in drip pan. Emptied out water, tested for over 30 minutes and could not find any leaks. I suspect that maybe door seal is bad, as it has small rip and is corroded, or door did not fully close when cycle ran and leaked into drip pan triggering leak sensor. Dishwasher is running as i here but am going to order and replace door seal.; ordrd 1 3920dd3005d (Tub seal)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5310SQ0
Near Osseo, MN 55369
Seth
Job Details: 11/30/2021
Not tumbling. Failed idler and belt. I installed a kit and tested the dryer. It is now fixed.; used 1 4392065 (REBUILD KIT) from stock
We serviced a
HOTPOINT MICROWAVE
Model RVM1335BC001
Near Minneapolis, MN 55443
Seth
Job Details: 11/30/2021
"Customer complains that the door handle is broken off on the microwave and it has an electrical problem. Upon arrival and inspection I found the handle was indeed broken off but the power supplied from the house is improper it has an open ground and the box is not properly installed and no cover is present. The main control board has failed powers getting to it but its not responding. There could be many other things wrong with this machine but we can only troubleshoot this point. WB15X0337 - handle NLA, WB27X10379 - PCB NLA.; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.248322
Near Minneapolis, MN 55419
Phillip
Job Details: 11/30/2021
We found the gears in the transmission are stripped. We quoted the customer for the parts and labor. The customer wanted to think it over then will call us they want it fixed. I ordered the parts just in case. I will get the parts Wednesday.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22DQXEN01
Near Minneapolis, MN 55443
Seth
Job Details: 11/30/2021
Customer complains fridge does not make ice and it has a cooling issue. Upon arrival and inspection I found the unit is not plumbed for water. The fridge was set at the highest temperature settings for both cavities. The door seals failed on the freezer door. The fridge is in poor Repair. Its missing an ice bucket as well. I was able to repair the freezer door seal while on site. I left instructions for the customer to adjust fridge temperatures and watch over a period of time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Maple Grove, MN 55369
Seth
Job Details: 11/30/2021
"Unresponsive UI again. Parts needed, not ordered UI- W11165145, PCB- W11120155. Customer would prefer replacing the unit they have had this issue multiple times. Please call into authorizations ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXC247796S/00
Near Minneapolis, MN 55446
Seth
Job Details: 11/30/2021
Not cooling. Failed sealed system was found. I let instructions on how to work with LG to fix it. Issue not covered with WHE.
We serviced a
GE DRYER- ELECTRIC
Model GYD42EASJ2WW
Near Minneapolis, MN 55446
Seth
Job Details: 11/30/2021
"Burning smell, I found moderate buldup in the bulk head. I cleaned it and removed a drawstring that had sneaked by the seal. I tested exhaust at the unit was in the low 30mph. I recommend customer have the dryer vent cleaned since it been three years watch temperatures temperature cycled in the 175 Fahrenheit 105 Fahrenheit. The unit looks good."