We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FFLG3911QW1
Near Wayzata, MN 55391
Adam
Job Details:
03/21/2023
Customers complaint is unit will randomly stop and will need to be reset. Tested unit multiple times and couldnt get it to act up. There was no tenant at location so just had what the landlord knew. I explained to the landlord I cant recreate the situation so I cant say 100 percent what is wrong. Could be a lid lock issue. Control board. Something loose. Explained we need it to happen almost every time so I can make it happen when Im at the unit. I told him I would take notes on when it stops. How long in cycle. What cycle on. Is the door locked. Can you just press start and starts from where it stopped or starts all over. More info the better because Ill just be guessing at this pointLid lock 137353302Control board 5304511966. 250; ordrd 1 137353302 (SWITCH - LID)
We serviced a
MAYTAG RANGE
Model MGT8885XB00
Near Albertville, MN 55301
Phillip
Job Details:
03/21/2023
The customer said both ovens not cooking right. I recorded temps them adjusted the top oven down 5 degrees and the lower oven up 10 degrees. I gave a quote for the 2 sensors and main board. Upper oven 350-367 355 360 350 367=359Lower oven 350- 340 334 345 336 344 336=339Upper oven 425-434 426
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rosemount, MN 55068
Delton
Job Details:
03/21/2023
When i got here i checked the ice and it was not frozen this time so that lead me to check freezer. I ran test and Evaporator has good frost patten but found that freezer evaporator fan was stuttering and was not running this time as it was the other times i was trying to diagnose ice maker.Ordering part and rescheduling.; ordrd 1 W11452196 (Evaporator fan motor)
We serviced a
SAMSUNG MICROWAVE
Model ME11A7510DG
Near Fridley, MN 55432
Nate
Job Details:
03/21/2023
"Microwave has been buzzing from day one. Recently the control panel stopped showing buttons being pushed on the display. Heats great. Looking in mph, under diagnostics, the diode and main PCB/control panel would be the cause of this issue. I verified that every time I run it, it buzzes. Doesnt buzz when fan is running at the same time though. Need de91-70063d, de94-04060c and de59-00002a. DW can you submit for authorization?; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV419AEW/XAA
Near South Haven, MN 55382
Seth
Job Details:
03/21/2023
"Bad noise, I replaced the failed idler. I tested the dryer it is now fixed.; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD94HEXW0
Near Minneapolis, MN 55448
Matt
Job Details:
03/21/2023
"Customer complaint is, WANTS THE REPAIR KIT AND THE INSIDE OF THE DRYER CLEANED. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near South Haven, MN 55382
Seth
Job Details:
03/21/2023
Out of Balance errors and lid lock error. I saw there was an update for the lid lock. I updated the software and educated the customer. The washer performed great. I watched a speedwash cycle.
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Chanhassen, MN 55317
Adam
Job Details:
03/17/2023
Installed new pump and cleared the hose. The hose had a bunch of lint. Once installed tested multiple times for leaks.
We serviced a
LG REFRIGERATOR
Model LFC20760ST
Near Minneapolis, MN 55419
Nate
Job Details:
03/17/2023
Did a board repair with a new fuse since the old fuse on the board was bad. Cooling nicely now. ; used 1 MICRO1 (15 AMP FUSE) from stock
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSE
Near Cologne, MN 55322
Adam
Job Details:
03/17/2023
Unit not heating. Disassembled unit and found igniter not glowing. Next tested voltage and wasnt getting any voltage to the control board. Quoted customer for new board and reschedule. ; ordrng 1 5304518661 (BOARD - POWER RELAY)
We serviced a
SPEED QUEEN DRYER COIN OP++
Model SDG509WF
Near Minneapolis, MN 55403
Nate
Job Details:
03/17/2023
"Replaced bad flame sensor and ignitor. Also replaced coils but no charge for coils. Everything runs and heats great now. ; used 1 WP338906 (SENSOR), and 1 5303931775 (COIL KIT) from stock, pckd up 1 D510184P (Ignitor)"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Cold Spring, MN 56320
Seth
Job Details:
03/17/2023
Stops once a month intermittently. I ran a core function test and found no failing components. This is a loading off balance issue or an intermittent failure that is not testable. I left instructions for the customer and mentioned about loading and load sizes. The washer is working as designed.
We serviced a
MAYTAG DRYER
Model HYE3658AYW
Near St. Cloud, MN 56303
Seth
Job Details:
03/17/2023
Customer heard a pop and it stopped. I replaced the failed belt it is now fixed.; used 1 341241 (BELT) from stock
We serviced a
GE DISHWASHER
Model GDF520PMJ2ES
Near Minneapolis, MN 55418
Nate
Job Details:
03/17/2023
"Unit is dead. It was randomly chirping at them, and then slowly stopped responding on user interface. When theyd unplug it, it would work again. Quoted for user interface and main PCB. Will install interface first. Coming back Wednesday morning. ; ordrd 1 WD21X24900C (Main PCB) and 1 WD21X32003 (User interface)"
We serviced a
GE MICROWAVE
Model JVM1540SM4SS
Near Arden Hills, MN 55112
Nate
Job Details:
03/17/2023
"Not heating and tt not turning. Found a bad monitor switch. Replaced it, now it heats great and turntable turns like a dj. ; used 1 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
GE WASHER
Model Gfw450spm1dg
Near Maple Grove, MN 55369
Phillip
Job Details:
03/17/2023
The customer said the 39 fault was coming up all the time. The customer tried to run the test in test mode but the dispenser motor would do nothing . I verified the issue and quoted for the repair. I replaced the dispenser motor and ran test. Its working good in service mode and its working on a normal wash.
We serviced a
GE WASHER
Model GTW685BPL0DG
Near Waconia, MN 55387
Adam
Job Details:
03/17/2023
Installed new drain pump tested multiple times. Unit is draining properly and no leaks. Unit is now working properly Last visit notes. Unit not spinning or draining. Found when I tried to drain the unit could hear the drain pump hum but thats it. Vacuumed out the water then removed the drain pump to see if any thing is stuck in the pump. Looks like its all cleared. Tested voltage at the drain and its good. Needs new drain pump
We serviced a
WHIRLPOOL WASHER
Model 11023032102
Near Victoria, MN 55386
Adam
Job Details:
03/17/2023
Installed new gear case and clutch. Tested multiple times and its working great in agitate and spinPast note. Unit isnt spinning out. Customer started with having to spin it more and more. Found that unit would spin but it is slow. Unit needs a new clutch assembly. The spring is worn out and the breaks are on. Also noticed oil dripping from the transmission. Let customer know about the transmission. Quoted customer for replacement on both parts
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Excelsior, MN 55331
Adam
Job Details:
03/17/2023
Customers complaint Seems to be overheating on the outside rear portion and ice maker doesn't work anymore. Verified complaint icemaker wasnt working. But unit in test mode and found out icemaker was bad. Replace icemaker then tested ice maker. Unit is now making ice properly. As of heat on the sides everything felt normal. Its a really tight fit so could be having some air flow problems. The condenser fan was making some noise so replaced fan also. Tested unit and its working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monticello, MN 55362
Seth
Job Details:
03/17/2023
I replaced the failed sump and pump. I ran the unit through service diagnostic mode and cleared the error codes. The dishwasher performed flawlessly. PLEASE SEND AN INVOICE - Via US Mail.
We serviced a
LG DRYER
Model DLEX8100W
Near Apple Valley, MN 55124
Delton
Job Details:
03/17/2023
Getting power to board and when pushing power button can hear buzz on control board but does not power on. According to tech sheet to order control board and UI. Need autho.Control board EBR76519513; UI board EBR81137801; saved tckt
We serviced a
FRIGIDAIRE COOKTOP++
Model ffec3025uba
Near Farmington, MN 55024
Delton
Job Details:
03/17/2023
Bottom left of glass cooktop is cracked (see picture) not sure if something was dropped on it or not. Customer said it did it by itself? Burners still work. Is this something covered by AHS? Would need glass top all for authorization. Schedule 2 hours if ordering part.Cooktop 5304518625; saved tckt
We serviced a
KENMORE RANGE
Model 79094173310
Near Monticello, MN 55362
Seth
Job Details:
03/17/2023
Burner does not vary heat its stuck on high. I replaced the failed inf switch. The range is now fixed.; used 1 316436001 (SWITCH) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WPW10199696
Near Farmington, MN 55024
Delton
Job Details:
03/17/2023
"Replaced soap dispenser, Tested and it pops opens. Checked racks and is working good. All other functions are working good. ; used 1 WPW10199696DNS (DISPENSER) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Farmington, MN 55024
Delton
Job Details:
03/17/2023
"Replaced lower rack wheel parts, tested and rack now slides in and out smoothly. Dishwasher is working good."
We serviced a
KENMORE DISHWASHER
Model 66513223N412
Near Farmington, MN 55024
Delton
Job Details:
03/17/2023
"Replaced listed parts, upper racks no longer falls off. Lower rack now slides in and out easily. Ran diagnostics and washer completed and heater is hot. Still had plastic remnants and informed customer that it might take a few cycle before its washed out. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Annandale, MN 55302
Seth
Job Details:
03/17/2023
The door seal and door liner are bad. See pics. See pic for part needed it is superceeded by new part W11023679. This looked like a freezer door not FF please research. The new door seal tore while i was trying to get it in place temporarily. Need FF door and new seal. Assembly preferable.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Coon Rapids, MN 55433
Matt
Job Details:
03/17/2023
"Customer complaint is, FOOD IS GETTING FROZEN ON THE TOP SHELVES. Customer said things arent freezing, just some of her vegetables are going bad to quickly. Inspected and tested. I couldnt get a real accurate FF temperature because customer had door open when I got here, but I did get 40F. Freezer was -4F. Customer had refrigerator set colder than the recommended setting and also had shelves covered with a liner and its blocking all the air flow down the back side of the shelfs in the refrigerator. I advised customer on not blocking the air flow and turning the refrigerator down to the recommended setting."
We serviced a
KENMORE DRYER
Model 79691022900
Near Farmington, MN 55024
Delton
Job Details:
03/17/2023
"Ran test with no load an d ran for 6 minutes and shut off. I cleaned out since dryer of lint and cleaned sensor bars, Tested and was getting resistance.I ran test with load of clothes and dryer has been running for over 30 minutes which means that dryer is sensing wet load and adding time. Dryer is heating and working good."
We serviced a
GE REFRIGERATOR
Model GSE25GSHECSS
Near Otsego, MN 55374
Matt
Job Details:
03/17/2023
"Customer complaint is, WATER IS DISPENSING REALLY SLOW. Inspected and tested. Found the filter housing manifold has failed. Installed new filter housing manifold and tested. Dispenser is working great. Refrigerator is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Big Lake, MN 55309
Matt
Job Details:
03/17/2023
"Customer complaint is, ICEMAKER NOT WORKING. Inspected and tested. Found the ice maker level arm is broken. Needs a new ice maker part number DA97-08059A. "
We serviced a
GE WASHER
Model GCWP1800D1WW
Near Maple Grove, MN 55311
Phillip
Job Details:
03/17/2023
"The customer said Easter was leaking from the cold water supply hose. I verified the connection was corroded and water was leaking. I replaced the cold water hose, but I was unable to replace the hot water hose. I cannot remove the hose from the hot water supply at the wall. I did, however, replace the O-ring inside a hot water hose, where connects to the water valve. I ran the washer on warm and it fills fast and there is no leaking in the back. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW2
Near Plymouth, MN 55446
Phillip
Job Details:
03/17/2023
The customer said when its spinning the washer makes a loud tapping sound. I verified the noise with a large load. I pulled the washer out and removed the back cover. I found the lower drain clip had fallen off so the drain hoses was hitting the side cabinet. I zipped tied the hoes in place. Its good now.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Corcoran, MN 55340
Phillip
Job Details:
03/17/2023
"The dryer squeaks when it starts. I took the dryer apart and found the idler pulley was stuck and the rear rollers drag. I quoted for the whole repair. I used the bearing rebuilt kit and replaced all 4 rollers, idler and belt. I also vacuumed out the dryer. The dryer sounds good. ; used 1 4392067 (BELT - SET) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKDSS
Near Medina, MN 55340
Phillip
Job Details:
03/17/2023
The customer said water leaks from the door area. I removed the tank and valve cover. I hooked up the Newfi tool and ran the ice maker water valve. Water is spraying out the top of the water tank. I gave the customer the quote. The customer said ok with the repair. Im ordering the part from Marcone. The way the customer understood the charges was that the trip is applied to the cost of the labor. Because of the confusion I subtracted $10 from the part and moved down one labor code. I made the adjustments on the ticket page. ; ordrd 1 WR17X27627 (I/M VALVE - WATER INLET)
We serviced a
SAMSUNG RANGE
Model NX58M9420SS/AA
Near Buffalo, MN 55313
Phillip
Job Details:
03/17/2023
The customer said the oven does not maintain heat the longer it runs. I inspected the oven sensor and the base of it looks burnt. The oven bottom and flame spreader are warped. I inspected the bake burner and its ok. The bake ignitor is good and it lights up quick. Please order the 3 parts listed below. Temp sensor DG32-00002BRange bottom DG61-00570AFlame spreader DG61-00523A; O-emld tckt
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Otsego, MN 55301
Matt
Job Details:
03/17/2023
"Customer complaint is, NOT DRYING DISHES, NOT STEAMY ANYMORE. Inspected and tested. Found the TCO was tripped. Reset TCO and tested. Heater is now working great. I ran dishwasher through service mode and everything was working perfectly. I advised customer to use it and if it does it again, we would need to replace the TCO harness part number WD21X24536."
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTE5243DQB
Near Hopkins, MN 55305
Adam
Job Details:
03/17/2023
Dryer not turning on. Right away noticed the door switch busted. Tested switch and its bad. Unit needs a new door switch. WP3406108. Ordered and rescheduled ; ordrng 1 WP3406108 (DOOR SWITCH)
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE
Near Saint Michael, MN 55376
Phillip
Job Details:
03/17/2023
"The whole fridge is dead, no lights and no display. The customer said another servicer was out and cut out the ice maker and 6 months later is was dead. They came back and replaced the rear main board. I found that if I unplugged the front display board the interior lights, fans and compressor came on. I was getting some 5 volts to the display board. The ice maker wires were cut and some wires were just hanging loose inside the freezer. I listed the names of the parts and took pics. I dont know where to find the part numbers. I need the following parts. Freezer ice makerRear main control (theres only 1 in the rear)The front UI display board (only 1); O-emld tckt"
We serviced a
KENMORE WASHER
Model 796.4116241
Near Saint Paul, MN 55117
Nate
Job Details:
03/17/2023
Replaced bad hall sensor. Now it agitates and spins great. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
SAMSUNG DISHWASHER
Model DWSOJSO20US
Near Maplewood, MN 55117
Nate
Job Details:
03/17/2023
"Has been giving a leak flood error. When running it found it had an enormous amount of detergent suds. Recommended finish: I put cooking oil in it and ran it to get the suds out. Pulled out the dishwasher and can see where some water was around the flood sensor. I put a special sealant around the sump gasket which is very wavy. Told them if it continues to leak with no suds, that Id recommend ordering and replacing the sump gasket."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCX6
Near Bloomington, MN 55438
Nate
Job Details:
03/17/2023
F4 error for top drawer. Found a bad heater plate. Please order a new heater plate and main PCB per RJ if AHS approves. Also mouse evidence but no apparent damage to dish washer. Please schedule a double time slot. ; O-emld tckt
We serviced a
BEKO++ RANGE
Model SLGR30530SS
Near Minneapolis, MN 55417
Nate
Job Details:
03/17/2023
"Taking 40 minutes to heat up. Found a bad bake ignitor. Replaced ignitor, ignites within 20 seconds and took 5 minutes to preheat to 250. Accessed convection fan motor, zero hindrances or restrictions. Motor was grinding and running loud before it stopped working. Needs new motor but on back order. RJ can we close this out for now for the repair today? ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hanover, MN 55341
Phillip
Job Details:
03/16/2023
The dishwasher does not wash and it stops. I started the dishwasher and it filled but did not pump. The wash pump motor was locked up. I tapped on the motor and the wash pump kicked on and it started to wash. I gave the customer a quote for the repair. At this time the customer will wait to fix it and see if the problem comes back. I created a estimate.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KES
Near Minneapolis, MN 55405
Nate
Job Details:
03/16/2023
Customer figured out why door wouldnt shut before I got here. Shelf wasnt in place.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Paul, MN 55109
Nate
Job Details:
03/16/2023
Replaced defrost thermistor. Cooling nicely now.
We serviced a
AMANA WASHER
Model NTW5245TQ1
Near Inver Grove Heights, MN 55076
Delton
Job Details:
03/16/2023
"Customer said it will intermittently leak. I ran full cycle with load of clothes with cover off and did not find any leaks from washer. Only thing i saw is that the wash tub would fill up past the washer drain hose, wash tub has slow drain and is leaking from underneath washtub from loose drain fitting. But customer said she saw water running out from underneath washer. Washer is working good as im here. I asked customer if it does it again to notate what type of load is being washed so that i can try and replicate it."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Osseo, MN 55311
Phillip
Job Details:
03/16/2023
"The customer said the dishwasher is not drying the dishes, sometimes the soap is not dissolved and sometimes it does not clean well. I started the dishwasher and let run. I found the wash motor is stalling out and sounds bad. The 7-1 not heating code was in the history. If the wash pump does not work the main board will shut off the heater. I gave quote for the repair and then replaced the wash pump. I reset the control. I ran the dishwasher and now its working good."
We serviced a
KENMORE DRYER
Model 110.1109758
Near Minneapolis, MN 55414
Nate
Job Details:
03/16/2023
Replaced broken belt. Works great now. ; used 1 341241 (BELT) from stock
We serviced a
KENMORE MICROWAVE
Model I FORGOT
Near Andover, MN 55304
Matt
Job Details:
03/16/2023
"Customer complaint is, DEAD. Inspected and tested. Found the fuse was blown because one of the door switches had failed. Quoted customer to install new door switch holder, 3 door switches and 1 fuse. Customer approved repairs. Installed new switch holder, 3 micro switches and 1 20amp fuse. Tested and microwave is working great. Microwave is now fixed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5304509457 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
KENMORE DISHWASHER
Model 72214677710
Near Carver, MN 55315
Adam
Job Details:
03/16/2023
Customers complaint sometimes water in the left corner and out of balance. On arrival notice the unit wasnt mount right and was lower in the left corner more then half a inch. So readjusted unit then tested unit is now fixed and working properly.
We serviced a
KENMORE WASHER
Model 79641548210
Near Eden Prairie, MN 55346
Adam
Job Details:
03/16/2023
Unit works great but when the cycle ends the unit powers off then wont start back up unless you plug the unit in. Removed top of the unit to get to the boards. I unplugged and plugged in the display to see if the display is the problem which its not. Next checked the voltage out of the noise board when the unit was having troubles and was getting 120 out of the board. When I plugged it back in unit started to work. Unit needs a new board EBR64144914I cant find any boards. Can someone in the office do another search and see if you can find anything for this customer. Thank you; states that autho needed
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Eagan, MN 55123
Delton
Job Details:
03/16/2023
"Customer said dishwasher got an AE error and would just keep running drain pump until unplugged. As im here dishwasher turns on and is working,. AE means leak detected. There is a little bit of water in drip pan. I ran dishwasher for over 30 minutes and did not see any leaks. Customer did say sink backed up around the time of the error. There is no high loop . I added high loop. Dishwasher is running and working good as im here."
We serviced a
KITCHENAID WALL OVEN++
Model KOCE5090EBS11
Near Rice, MN 56367
Seth
Job Details:
03/16/2023
Noisy every once and a while. The noise kicks in when the cooling fan kicks into high. The noise is not bad and was not failing. She will discuss with her husband if they want to repair she will call us.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Minneapolis, MN 55441
Phillip
Job Details:
03/16/2023
When I arrived water was all over the floor. Water is leaking from the same spot on the wash motor. I removed the sump assembly and what I found now is there is a hole in the bottom side of the motor to sump hose. The old clamp must have cut into the hose and from water leaking that caused the original clamp to slip off. I advised the customer it would be better at this point to replace the whole sump assembly. I told the customer that we would just charge for the part and no labor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Ramsey, MN 55303
Matt
Job Details:
03/16/2023
"Customer complaint is, SOME BLACK PLASTIC PIECES FELL OUT AND ELECTRONIC PUSH BUTTON CONTROLS WOULD NOT WORK. Inspected and tested. Found the door panel is falling apart. I removed door and separated panels and half of the tabs are broken. This is going to need a new door. This is a stainless microwave and theres 2 part numbers for the door, but I think its the first one part number W11196131. . ; saved tckt"
We serviced a
THERMADOR++ COOKTOP++
Model PCG366W/01
Near Wayzata, MN 55391
Adam
Job Details:
03/16/2023
Installed 12024418 switch and then tested multiple its working properly. Also checked multiple times for leaks with bubble solution. Its working great with no leaks. Reassembled unit then tested multiple times again. Its working great. Will return non used parts and defective part; used 1 12024418 (Switch) from stock
We serviced a
FRIGIDAIRE RANGE
Model FFG3012TBB
Near Sauk Rapids, MN 56379
Seth
Job Details:
03/16/2023
"Not baking. The ignitor had failed, I replaced it and tested the range. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECE
Near St. Cloud, MN 56301
Seth
Job Details:
03/16/2023
"Intermittent heating issues both bake and broil. Upon arrival and inspection the range heated on bake but not broil. The interior cavity was heavily worn from self cleaning the coating was pealing off the cavity. The lower pan was concave and bowing. I pulled the range and found no0 loose or damaged wires. The control board did not supply voltage to the broil while i was on site, but it has worked intermittently. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Paul, MN 55109
Nate
Job Details:
03/16/2023
Replaced defrost thermistor. Cooling nicely now.
We serviced a
ESTATE RANGE
Model TGG220TQ0
Near Minneapolis, MN 55429
Phillip
Job Details:
03/16/2023
Complaint is the oven is not heat up for bake. I started the oven and the big igniter was not blowing. I tested for voltage. I was getting 120 to the igniter and igniter Tested bad. I gave quote for the repair and then replaced the bake ignitor. The oven is heating up good now. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Plymouth, MN 55446
Adam
Job Details:
03/16/2023
Installed new display board assembly. Tested and its working great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near South Saint Paul, MN 55075
Delton
Job Details:
03/16/2023
"Replaced motor, ran diagnostics and all fucntions are working good now. Dishwasher is working good."
We serviced a
KITCHENAID WALL OVEN++
Model 59FN-5TVW
Near Saint Paul, MN 55116
Delton
Job Details:
03/16/2023
Found that the rivet that hold the hinge in place fell off causing hinge to slip and door hard to open and not line up. I managed to get the rivet back in place but hinge is bent .RH hinge 3418F030-34; LH hinge 3418F029-34.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Saint Paul, MN 55118
Delton
Job Details:
03/16/2023
"Replaced actuactor and cam kit. Tested and washer switches between agitate and spin. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
KENMORE REFRIGERATOR
Model 2539768422
Near Saint Paul, MN 55107
Nate
Job Details:
03/16/2023
Runs loud and complaint that the seal is separating. Seal is actually totally good. See photo. Also that the fridge runs loud. I pulled out the fridge and looked at the condenser fan and compressor. Everything running great. Nothing to fix.
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA
Near Elk River, MN 55330
Matt
Job Details:
03/16/2023
"Customer complaint is, BROILER DOESN'T SEEM TO WORK. IT'S A DOUBLE OVEN AND THE TOP PART DOESN'T SEEM TO WORK. Inspected and tested. Found the oven relay board has failed part number DE92-02439L. Also the display board is flickering and missing some lights. to replace the oven relay board. Customer declined repairs and is just going to replace the oven."
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFS0
Near Saint Paul, MN 55107
Nate
Job Details:
03/16/2023
Water leaking from the vent on upper left side. Took outer door panel off and ran it. Leaks from broken down seal. 154474401. Customer is going to order it and install herself. Showed her how to disassemble and reassemble door assembly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
DANBY DISHWASHER
Model DDW18D1EB
Near Minneapolis, MN 55436
Nate
Job Details:
03/16/2023
"Replaced bad main PCB. Now it drains, runs circulates and fills great."
We serviced a
KENMORE REFRIGERATOR
Model 106.555464
Near Elk River, MN 55330
Matt
Job Details:
03/16/2023
"Customer complaint is, THE ICE MAKER IS NOT WORKING. Inspected and tested. Found the ice maker has failed. Also theres no filter in the refrigerator, so the dispenser doesnt work and no water fills the ice maker. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and cycled. Ice maker cycled perfectly, just didnt fill with water because theres no filter. Customer is going to replace the filter. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
ELECTROLUX WALL OVEN++
Model EW30EW55PSB
Near Long Lake, MN 55356
Phillip
Job Details:
03/16/2023
The oven thermostat failed during bake. The thermostat was open and the cooling fan was moving real slow so the oven over heated. Today I replaced the thermostat and the cooling fan. I started the oven at 350 and the oven reached 350. No issues found.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Inver Grove Heights, MN 55077
Delton
Job Details:
03/16/2023
Replaced control board and UI. Tested and dishwasher powers on and is running a cycle. Dishwasher is working good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Saint Augusta, MN 56301
Seth
Job Details:
03/16/2023
"I replaced the board and calibrated. The washer it threw a lid lock error shortly after the calibrate. He will replace it.; used 1 W11498190 (CONTROL BOARD, MAIN) from stock"
We serviced a
GE WASHER
Model GTW685BPL0DG
Near Waconia, MN 55387
Adam
Job Details:
03/15/2023
Unit not spinning or draining. Found when I tried to drain the unit could hear the drain pump hum but thats it. Vacuumed out the water then removed the drain pump to see if any thing is stuck in the pump. Looks like its all cleared. Tested voltage at the drain and its good. Needs new drain pump. Quoted for new pump and rescheduled; ordrng 1 WH23X28418 (PUMP ASSM=- MOTORIZED)
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Otsego, MN 55301
Matt
Job Details:
03/15/2023
"Customer complaint is, SHUTS OFF BEFORE THE SPIN CYCLE, SAYS IT WONT DRAIN. Inspected and tested. Found a stored E35 error. Ran washer through diagnostics mode and everything worked perfectly. I filled and drained it 3 times and it drained quickly every time. Had customer put a load of towels in washer and started a fast wash cycle and watched it through the entire cycle and it worked perfectly. Washer is testing normal."
We serviced a
BOSCH DISHWASHER
Model SHX950301700
Near Osseo, MN 55311
Phillip
Job Details:
03/15/2023
The dishwasher is running the drain pump and gives the e15 leak error. I pulled the dishwasher out and saw water leaking from the water valve. I gave quote for the whole repair. I replaced the water valve and verified its not leaking. ; used 1 10023852 (WATER INLET SYSTEM) from stock
We serviced a
KENMORE RANGE
Model 79094159312
Near Saint Joseph, MN 56374
Seth
Job Details:
03/15/2023
I replaced the burnt element and it did not bake. The controler fried with the arcing from the element. Part is on order. This customer has a warranty he works with 3rd party.; ordrd 1 316630003 (Controler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD2LHGXLQ04
Near Elk River, MN 55330
Matt
Job Details:
03/15/2023
"Customer complaint is, CANT GET THE WATER FILTER OUT. Removed old filter and installed new filter for customer."
We serviced a
WHIRLPOOL WASHER
Model 11023032102
Near Victoria, MN 55386
Adam
Job Details:
03/15/2023
Unit isnt spinning out. Customer started with having to spin it more and more. Found that unit would spin but it is slow. Unit needs a new clutch assembly. The spring is worn out and the breaks are on. Also noticed oil dripping from the transmission. Let customer know about the transmission. Quoted customer for replacement on both parts. Customer approved rescheduling customer for Friday. Clutch WP8299642Transmission 3360629; ordrng 1 WP8299642 (CLUTCH ONLY) and 1 3360629 (TRANSMISSION)
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW7590FW0
Near Minneapolis, MN 55428
Phillip
Job Details:
03/15/2023
The customer complaint is the washer drains slow. Today I pulled it out of the closet with the air sled. I removed the back and drain filter. The filter was full of fabric maybe for a mask or something. Parts of the fabric were stuck around the heating element. I had to remove the heat element to get all the fabric out. I ran the washer while I had it out and I found no leaks. The washer is working good now. Please bill.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Ramsey, MN 55303
Matt
Job Details:
03/15/2023
"Customer complaint is, DOOR DOES NOT CLOSE PROPERLY. Inspected and found the door latch is loose because the spring is off. The bracket that holds the spring is broken off. Microwave needs a new door to fix this problem. Customer is just going to replace the microwave."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPQ0
Near Falcon Heights, MN 55108
Nate
Job Details:
03/15/2023
"Water valve continually leaked into dishwasher so she shut it off a couple years ago. Replaced the bad valve, runs great now with no leaking. ; used 1 WP8531669DNS (VALVE) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22HFKJSS
Near Mendota Heights, MN 55118
Nate
Job Details:
03/15/2023
"57 degrees in freezer and 42 in fresh food section. A few days ago just one section was warm. I used the newfi and put it into diagnostics and forced op mode and defrost heater came on cherry red. Defrost system works great. Can see 11 days ago that the temps shot up and defrost hasnt come on since then. No frost in freezer when I got here though. All fans work, I confirmed in test mode. Compressor runs, but zero frost after 10 minutes and there was no frost when I got here. Sealed system issue."
We serviced a
SAMSUNG RANGE
Model NX60T8311SS/AA
Near Chanhassen, MN 55317
Adam
Job Details:
03/15/2023
Customers complaint bake isnt working properly. On arrival customer had already removed the bake cover and shield. Watched for the igniter to glow but never did. Tested voltage was getting voltage to the igniter. Removed igniter tested and it was bad. Quoted customer blue book for igniter. Installed new igniter. Once installed reassembled unit even what customer removed. Then tested. Unit is now working properly ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG REFRIGERATOR
Model LMXC23746S/00
Near Rosemount, MN 55068
Delton
Job Details:
03/15/2023
Replaced evaporator cover and moved defrost sensor. Tested and no more ice error. Ice maker cycles and fills. Refrigerator is working good.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minnetonka, MN 55345
Phillip
Job Details:
03/15/2023
The customer said the freezer is about 10 degrees and its usually-2. The fresh food is fine. I added pics of tens and settings. I found the left side of the freezer door is not closing tight. The top of the freezer door is hitting on the center door supports. Both of the supports are bent down. I was able to bend them up for now but the supports need to be replaced. I heated up the freezer gasket so the freezer door shuts tight. Please order the parts. Center support 4944180200Center support 4944180100; saved tckt
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Chanhassen, MN 55317
Adam
Job Details:
03/15/2023
"Unit isnt draining and giving a E21 which is a drain error. Verified complaint could hear drain pump trying to pump the water out. Found that the pump is bad and needs to be replaced. There is filter for this drain pump. Quoted customer blue book then rescheduled Drain pump 5304514775; ordrng 1 5304514775 (PUMP, DRAIN)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Anoka, MN 55303
Matt
Job Details:
03/15/2023
"Customer complaint is, NOT DRAINING. Customer said theres a little bit of water left over at the end, but mostly its not drying. Customer said its going through the cycle, just everything is wet at the end. I filled and drained the dishwasher multiple times and its draining great. I checked filter, drain hose and removed drain pump and everything was clear and nothing in the drain pump. I ran dishwasher through service diagnostic mode and there was a stored F7E1 error witch is a no heat error. The heater never turned on, even though it had 120V. Needs a new heating element. Installed new heating element and tested. Heater is working great. Dishwasher is now fixed. ; used 1 W10518394 (HEATER) from stock"
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Andover, MN 55304
Matt
Job Details:
03/15/2023
"Customer complaint is, BURNER STAYS ON HIGH, FRONT RIGHT BURNER. Inspected and tested. Found the front right burner is sticking on high. Needs a new burner switch. Installed new burner switch and tested. Burner is working great. Burner is now fixed."
We serviced a
KENMORE LAUNDRY CENTER++
Model 41798702891
Near Clearwater, MN 55320
Seth
Job Details:
03/15/2023
"I removed the laundry center and swapped the vent hose, idler and belt. I cleaned it as well it was heavily contaminated. I put the unit back together and tested it. It made an little noise I checked with the landlord he was fine with the humming, the upper body was bent on the rh side. If you flex the body the noise goes away he will shim it if it comes back."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monticello, MN 55362
Seth
Job Details:
03/15/2023
F4E3 error and not cleaning the dishes. Failed pump and leaking diverter. I could only source 2 separate parts. Parts on order. Customer open to earlier appointment.; ordrd 1 W11612327 (Pump) and 1 WPW10455268 (Sump with seal)
We serviced a
GE MICROWAVE
Model PEB9159DJ2WW
Near Buffalo, MN 55313
Seth
Job Details:
03/15/2023
I replaced the thermostat for the second time. The customer likes to bake his food in this appliance. If this issue persists there is no repair it is a design flaw. I tested the microwave it is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rosemount, MN 55068
Delton
Job Details:
03/15/2023
Replaced ice maker and water valve. Ran diagnostics and ice maker cycles and fills. Ice maker fan runs. Water dispenses. AS im here ice maker is testing and working good. Informed customer that 24 hours should hav ice.
We serviced a
BEKO++ DISHWASHER
Model DUT36520X
Near Buffalo, MN 55313
Seth
Job Details:
03/15/2023
I replaced the broken dispenser and tested it. It popped open right on cue. The dishwasher is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Eden Prairie, MN 55346
Adam
Job Details:
03/15/2023
Unit giving E15 code. Which is the leak float is detecting water. Verified complaint. When I plug unit in gives code right away. Pulled unit out on protective mat. And looked at the float. Completely dry but the foam float has deteriorated. Was out early December last year. And customer had a leak from to much soap. My guess is the soap soaked in to float then started to destroy the float. Un did the float micro switch then tested unit. Its working properly and had no leak. Quoted for new float and rescheduled customer; ordrng 1 00622036 (SWITCH - FLOAT ASSM)
We serviced a
SAMSUNG DRYER
Model DV405ETPAWR/AA
Near Farmington, MN 55024
Delton
Job Details:
03/15/2023
"Found that idler wheel seized and broke off causing dryer not to start. Replaced idler pulley, tested and dryer now starts and is heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
AMANA REFRIGERATOR
Model ATB1935HRQ
Near Saint Paul, MN 55102
Nate
Job Details:
03/15/2023
When compressor kicks on it makes a banging sound. Was able to reproduce it/ its a common sound that I explained can go on for years. Only way to fix it would be sealed system work. Let the customer know that it could run well for another day or for years. No way to tell.
We serviced a
FRIGIDAIRE WASHER
Model FEX831CS0
Near Saint Paul, MN 55114
Nate
Job Details:
03/15/2023
Replaced bad water valve. No dripping water now. Ran hot and cold valves. Works perfectly.
We serviced a
KENMORE DRYER
Model 110.6991299
Near Minneapolis, MN 55407
Nate
Job Details:
03/15/2023
"Blown thermal fuse. Replaced that, but then when the dryer started running the blower wheel which was loose slowed down the motor and then the motor stopped. Quoted for fuse and blower wheel. Picked up blower wheel yesterday and came back today to install. Attached quote. ; used 1 WP3390719 (THERMAL FUSE) from stock, ordrd 1 WP697772 (Blower wheel) ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Lakeville, MN 55044
Delton
Job Details:
03/15/2023
"Customer said upper rack not cleaning well. Found that upper spray arm was clogged full of gunk. Cleaned out spray arm, tested and now spins. Ran diagnostics and no errors. Dishwasher is working good.If problem continues will need to order upper spray arm WPW10448645"