Service History 153 - Omega Force Appliance Repair

We serviced a

GE WASHER

Model GTW330ASK0WW

Near St. Cloud, MN 56301

Seth

Job Details: 04/17/2023

"The customer complains the machine drains by itself. Upon arrival and inspection, I found the machine had an active leak from the water valve assembly. I tested the pressure sensor and it worked flawlessly. The unit did need a software update as well. I installed the software update, and parts are on order.; ordrd 1 WH13X26534 (Valve)"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Eagan, MN 55122

Delton

Job Details: 04/17/2023

Found that the lid lock is bad and wont lock to advance the cycle. Needs new door lock. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wh08x32697 (Lid lock)

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, MN 55416

Nate

Job Details: 04/17/2023

"Uninstalled main PCB. Will ship it out today, then come back to install. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Prior Lake, MN 55372

Adam

Job Details: 04/17/2023

undefined; schdld next appmnt for 4/20 THU !

We serviced a

GE RANGE

Model CHS900P2M3S1

Near Minneapolis, MN 55419

Delton

Job Details: 04/17/2023

Pan only heats for about 10-11 seconds and makes a loud buzzing sound then cuts off. Oven is heating and working good. Plugged in newfi and get error F630 (see picture) induction Gen heartbeat loss with induction board and will need to replace left induction board. Induction board only is available as whole assembly.Office: please double check part number and if It is right see if part is in stock. And give customer estimate.Due to potential costs customer will call GE and see if they will do anything for them as it is only 1 1/2 years old.; O-emld tckt

We serviced a

GE RANGE

Model JB655SK7SS

Near Shakopee, MN 55379

Adam

Job Details: 04/17/2023

"Found the left front burner the center element not working. The outer does. Added photos of issue. Getting power to the burner. Just the element is toastDual 9 burner WB30X24111; snapped 6 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GZS22IYNRHFS

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

"Customer is getting junk in the ice maker. Water dispenser is fine. Added photos to show complaint. Getting junk in ice. First removed the ice maker cleaned it then tested again. The water coming in had some particles. Customer said only is in ice maker. Needs a new ice maker, line and valve everything is contaminated with the particles. Looks like dust or mold. Ice maker WR30X28700Line WR17X11168Valve WR57X30890; snapped 7 QuickPics, states that autho needed"

We serviced a

GE FREEZER

Model FCM16SLBWW

Near Buffalo, MN 55313

Seth

Job Details: 04/17/2023

"The freezer could not freeze when temps got high last week. The customer notes the compressor is running constantly. The temperature of the garage was 37deg at time of testing. The freezer was down to 10deg. The compressor was running, and the outer shell of the freezer had no warmth. The sealed system is bad.; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF

Near Saint Paul, MN 55117

Nate

Job Details: 04/17/2023

"Unit is totally dead. Damage to user interface. Needs new user interface and main PCB. PCB is 117518760, UI is 5304528982 and A18195209. See photos. Please submit to ANT for authorization. ; O-emld tckt"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3052TSD

Near Minneapolis, MN 55411

Phillip

Job Details: 04/17/2023

"The range handle screw holes are stripped so the handle fell off. The old screws are stripped and the handle holes are stripped so the screws dont hold. It needs the handle and screws. I texted the manager and he gave me the ok. I replaced the handle and screws. The door works good now. Please get paid. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW0

Near Minneapolis, MN 55418

Nate

Job Details: 04/17/2023

"Washer wont start a cycle. In test mode it goes through the steps fine all the way up to the drain and spin, #7. Drains great, clicks a few times and then shuts off. Doesnt spin. Same for a regular wash or drain and spin. Lock works fine. Valves all work fine. Theres a service bulletin for the ACU. Top replaced part on unit is W11322903. Ive attached the quote for the main PCB. This job will take 2 time slots and will require the oven cart to get the dryer down. Please submit to NBC for authorization. If approved will have to order the part and schedule return visit. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Annandale, MN 55302

Seth

Job Details: 04/14/2023

I replaced the light modules. The lights are now working as designed.

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS36QMX00

Near Big Lake, MN 55309

Seth

Job Details: 04/14/2023

"Not cooling well. Refrigerator temperature was 43?F, freezer temperature was 10?F. I defrosted evaporator and watched it for 20 minutes and it frosted over but looks spotty. I could find no issue while I was on site with air valve door seals. Everything looked perfect.

We serviced a

UNKNOWN GARBAGE DISP++

Model 500-3

Near Plymouth, MN 55446

Phillip

Job Details: 04/14/2023

The garbage disposal is jammed up and will not turn. I was able to free up whatever was jamming it up with the wrench and I cleaned it out with soap and ice and now the garbage disposal is working good.

We serviced a

GE DISHWASHER

Model GDF520PSJ4SS

Near Osseo, MN 55369

Matt

Job Details: 04/14/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed.

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2062

Near Minneapolis, MN 55436

Phillip

Job Details: 04/14/2023

The ice maker fill tube was frozen and the ice maker cup had ice in it. I thawed out the ice and turned the ice maker back on. Ten minutes later the ice maker filled with water. I advised the customer to dump out the first batch of ice.

We serviced a

LG WASHER

Model WT5170HW

Near Minneapolis, MN 55416

Phillip

Job Details: 04/14/2023

"Water leaks randomly and it stops and gives UE when they only wash big loads. I advised the UE can happen on bigger over sides loads. I got the washer to leak when I did a tub clean. Water was leaking over the top of the tub bring. I removed the tub ring and cleaned it. Also water was not spray right through the front detergent cup , I also cleaned those holes. I tried tub clean again and now it did not leak."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB0A

Near Minneapolis, MN 55431

Adam

Job Details: 04/14/2023

Installed motor from last diagnosis it was leaking. Once installed. Tested unit for few minutes made sure didnt leak. Reinstalled back under the counter where it was mounted tested again before installing toe kick panel. Unit is working great with out any leaks

We serviced a

SAMSUNG RANGE

Model NE59M4310SS/AA

Near Minneapolis, MN 55437

Adam

Job Details: 04/14/2023

Installed new heat element from last diagnosis. Reassembled unit then test units now working properly

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Coon Rapids, MN 55433

Nate

Job Details: 04/14/2023

I replaced the user interface with a new one per the LG service bulletin. I also used a special sealant around the corners where there was a tiny gap on the left and right sides of the user interface. Everything works great now. I told the customer to give it 24 hours before running it on a cycle.

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Farmington, MN 55024

Delton

Job Details: 04/14/2023

Installed a new ice maker. I informed customer that ice maker should be making ice by tomorrow morning.

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Eden Prairie, MN 55347

Delton

Job Details: 04/14/2023

"Replaced inlet water valve, tested and water dispenser now works and ice maker cycles and fills. Water is working for fridge.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624XSS

Near Shakopee, MN 55379

Adam

Job Details: 04/14/2023

Was leaking from filter head. Customer said from when they moved in in September its been leaking. Its a new build. Replaced filter head tested about a gallon of water and not one drop.

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near St. Cloud, MN 56303

Seth

Job Details: 04/14/2023

Tested and informed the customer that the unit has a dead UI board.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TE1

Near Sartell, MN 56377

Seth

Job Details: 04/14/2023

"I have done everything possible and tested the system multiple times. The automatic defrost system is not keeping up with moisture. The ADS works when you kick it in manually, the seals are good. There is either a user issue or a non detectable issue.

We serviced a

VENTAHOOD VENT HOOD

Model B100MSC

Near Osseo, MN 55369

Matt

Job Details: 04/14/2023

"Customer complaint is, NO LIGHTS OR FANS. Inspected and tested. Customer said the lights went out a couple years ago and now the fan isnt working. Inspected and tested. Found the plug had come out of the wall in the cabinet above it. I plugged it back in and now the fan is working and the left light, but the right light socket is melted and one of the wires is completely disconnected. Needs a new light socket. Installed new light socket and tested. All the lights and fan are working. Vent hood is now fixed."

We serviced a

GE REFRIGERATOR

Model PTS25SHSARSS

Near Minneapolis, MN 55431

Delton

Job Details: 04/14/2023

Customer said that it was making humming sound when refrigerator is running but then stopped a day ago. I checked evaporator and is clear and evaporator fan is running good. I checked condenser fan and it is cleaned and running good. I cannot find source of humming sound. So must be intermittent. I explained to customer what to listen for if problem returns and that might pin point where is issue is coming from. Refrigerator is running and working good as im here.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ramsey, MN 55303

Matt

Job Details: 04/14/2023

"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Installed new heating element and tested. Dishwasher is now fixed."

We serviced a

BEKO++ DISHWASHER

Model DUT25401W

Near Minneapolis, MN 55401

Nate

Job Details: 04/14/2023

"Replaced bad sump motor. Ran it for awhile, no noise like last time. Runs great."

We serviced a

GE WASHER

Model GTWN5550D0WW

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed parts from last diagnosis. Reassembled unit and tested multiple times for leaks to make sure everything is working properly. Unit is working great and no error codes

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed UI board from last diagnosis. Tested board and its working properly.

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW2

Near Otsego, MN 55301

Matt

Job Details: 04/14/2023

"Customer complaint is, POP IN THE MOTOR AND NOW WON'T SPIN. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed.

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Minneapolis, MN 55409

Nate

Job Details: 04/14/2023

Replaced bad magnetron. Heats great now.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EW/A3

Near Minneapolis, MN 55401

Phillip

Job Details: 04/14/2023

The dryer made a squeal sound when it ran. I found the left pulley was bad. I replaced idler and vacuumed out the dryer. The dryer sounds better now.

We serviced a

LG WASHER STACKED++

Model WM8000HVA

Near Woodbury, MN 55129

Delton

Job Details: 04/14/2023

"Moved washers and dryers and replaced drain pump, Tested and washer now drains and is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Otsego, MN 55330

Matt

Job Details: 04/14/2023

"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Installed new evaporator fan motor and tested. Refrigerator is now fixed."

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Minneapolis, MN 55409

Delton

Job Details: 04/14/2023

We serviced a

KENMORE REFRIGERATOR

Model KLBH031ATE0

Near Corcoran, MN 55340

Phillip

Job Details: 04/14/2023

"The dairy bin cover is broken and the left side of the lower meat case drawer is broken. It needs the whole drawer and the whole dairy bin assembly. Both are easy to install. The customer can install if we can ship them the parts. Dairy bin 30190-0034100-00Case drawer 30111-0065800-00; snapped 6 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Osseo, MN 55311

Phillip

Job Details: 04/14/2023

Water is leaking from the diverter. I gave quote for the diverter. Ordering part. The customer may call and cancel. ; ordrd 1 WD19X25278 (DIVERTER)

We serviced a

GE RANGE

Model JGP940SEK2SS

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Unit wont light. Gas valve turns on getting power because the lock works and lights up. Ordering sprak module and ignition module harness; ordrd 1 WB18T10452 (Harness) and 1 WB13T10046 (Spark module)

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KB6B

Near Hopkins, MN 55305

Phillip

Job Details: 04/14/2023

"The customer said the dishwasher is now washing. They said the spray arms do not spin. I started the dishwasher it fills with water and when the wash pump comes on it makes a buzzing sound but does not pump the water. I took the sump apart and verified nothing is broken or missing. It will need a wash pump 807473201. Please get approval and order the part if approved. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Big Lake, MN 55309

Seth

Job Details: 04/14/2023

Fridge was smoking from the FF evap cover. I used the SmartHQ device and tested the system. The sealed system has failed it will not cool. Something caught on fire behind the evap cover when it leaked the refrigerant. I called the techline and spoke with Cory. Case number 09941926. ; saved tckt

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2080

Near Minneapolis, MN 55410

Phillip

Job Details: 04/14/2023

I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. Please order the top freezer drawer left track assembly. I added pics. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSD2254VEB00

Near Clear Lake, MN 55319

Seth

Job Details: 04/14/2023

Dispenser drips. Valve assy is on order.; ordrd 1 W10822681 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Paul, MN 55109

Nate

Job Details: 04/14/2023

"Evaporator is icing up again. Tested sensor from board, its good. Tested amp draw on heater in test mode, .90 amps, should be 5. Tested ohms on heater from board, its 127 ohms. Way too high. Took off evaporator panel, tested heater, ohms 127 when disconnected. Needs new heater assembly. Ordered a new one. Coming back Tuesday to install. Also steamed off evaporator so it would cool between now and then. 2 degrees in freezer today and 40 in fresh food. ; ordrd 1 W11546981 (Heater)"

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed new top spray arm mold. Tested and no leaks.

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/28

Near Lakeville, MN 55044

Delton

Job Details: 04/13/2023

"Getting e:23 error and not draining. I cleaned out water and took off pump, nothing is obstructing it. It worked for first test then when testing again it didnt run and gave error again. I tapped the drain pump and it started running again. Appears to be bad drain pump. Ordering part and rescheduling.; ordrd 1 00631200 (Drain pump)"

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55410

Nate

Job Details: 04/13/2023

"Icemaker stopped making ice. Replaced the bad Icemaker. Called becko, walked through tests for Icemaker, and still doesnt cycle or fill. They said they typically recommend replacing the main PCB along with the icemaker. Needs part number 4934269501. Can the office please order this and schedule a return visit once we have an eta for the part? ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DVE45T3400V/A3

Near Hanover, MN 55341

Phillip

Job Details: 04/13/2023

The customer said the dryer makes a strange noise when it runs. I started the dryer and verified the noise was not normal. I pulled the front off and found a sock stuck in the blower. I removed the sock and vacuumed out the dust. Now it sounds better.

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Maple Grove, MN 55311

Matt

Job Details: 04/13/2023

"Customer complaint is, SAME AE CODE. Inspected and tested. Theres water in the pan underneath again. I removed water and ran dishwasher for almost 30 minutes again it was not leaking underneath.

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW01

Near Maple Grove, MN 55311

Matt

Job Details: 04/13/2023

"Customer complaint is, SUD ERROR. Inspected and found water in the tub. I removed the drain filter and it was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."

We serviced a

HOTPOINT RANGE

Model 107RF 37D

Near St. Cloud, MN 56303

Seth

Job Details: 04/13/2023

I replaced the failed element and tested the range. The range is now fixed.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/13/2023

"I replaced the rotor, stator, and bolt. I tested the washer the noise went away. It is now fixed."

We serviced a

MAYTAG WASHER COIN OP++

Model MAF18PCZAS

Near Rice, MN 56367

Seth

Job Details: 04/13/2023

"Washer has many issues. The valve assemblies have gone bad, and when the water hot water is turned on, it leaks consistently. The rear main is bad along with bearings and shaft.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Medina, MN 55340

Phillip

Job Details: 04/13/2023

"The customer complaint was frost is built up all over the evaporator cover in the fresh food and the fan is making a noise. I defrosted all the frost and removed the rear cover. I inspected the fan operation and the defrost sensor placement. All looks good. I changed the defrost to a 8 hour run defrost.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SG/AA

Near Plymouth, MN 55446

Phillip

Job Details: 04/13/2023

The showcase latch is broken. Today I replaced the showcase door. The door is working good.

We serviced a

GE REFRIGERATOR

Model PYE22KSKBSS

Near Eagan, MN 55123

Delton

Job Details: 04/13/2023

"Found that water line was clogged with hard water build up so when ice maker would fill it would spray over and leak on back of ice bucket and cause ice block. I cleaned the hard water build up, tested and ice maker cycles and fills and no longer leaks. ALso did software update on refrigerator. Refrigerator is working good."

We serviced a

KENMORE WASHER

Model 110.2810231

Near Eagan, MN 55122

Delton

Job Details: 04/13/2023

it is floating tub model that has the bad bearing. The rotor bolt is rusted on and stripped and wont come off and would have to be drilled out.

We serviced a

LG RANGE

Model NOTAVAILABLE

Near Minneapolis, MN 55417

Delton

Job Details: 04/13/2023

Replaced igniter, tested and bottom oven heats up and is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Minneapolis, MN 55448

Nate

Job Details: 04/13/2023

Replaced bad door switch and castor/ft. Already installed new main PCB. Works great now. Temps 36 and 1.

We serviced a

KENMORE COOKTOP++

Model 790.32313

Near Eden Prairie, MN 55347

Delton

Job Details: 04/13/2023

"Pulled out wall oven underneath cooktop and checked gas connections and found that inlet gas line connection had a small leak. I tightened connection, tested and no more bubbles and no more gas smell. Cooktop is working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Sartell, MN 56377

Seth

Job Details: 04/13/2023

"Leaking saw discharge from door. I found evidence of leaking from the drain hoseadapter connections in the cabinet and from the door seal. The seal was dirty I cleaned it but unit was very moldy.

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSA

Near Minneapolis, MN 55437

Delton

Job Details: 04/13/2023

As I was installing door kit found that the door was still losing power. I assumed that it was the common power failure of the door latch kit. But it also needs the whole door as the electronics are in the door.

We serviced a

LG REFRIGERATOR

Model LFXS26973S

Near Chaska, MN 55318

Adam

Job Details: 04/13/2023

Door got damage by contractor. Customer inspected new door installed new door and swapped over everything that was need. After checked for error codes and leaks. Everything is operating correctly.

We serviced a

BOSCH DISHWASHER

Model SHV7ER53UC/50

Near Eden Prairie, MN 55347

Adam

Job Details: 04/13/2023

Unit wont start, noticed the door latch was catching. if I pushed it in the magnets would read and start to work but wouldnt hold. Pulled unit out then found the latch was bad. Latch was prescreened/preordered which was perfect installed new part then tested. Unit is working great.

We serviced a

SAMSUNG DRYER

Model 178A23RHC

Near Minnetonka, MN 55305

Phillip

Job Details: 04/13/2023

I removed the bottom cover and vacuumed the dust off the condenser. The temps inside are good.

We serviced a

AMANA RANGE

Model ARG7600WW

Near Forest Lake, MN 55025

Nate

Job Details: 04/13/2023

Replaced all parts. Both burners ignite great now on the right side (and left).

We serviced a

KENMORE RANGE

Model 79073433314

Near Minneapolis, MN 55409

Nate

Job Details: 04/13/2023

Replaced bad main PCB. Now it heats great with no errors.

We serviced a

GE WASHER

Model GTW485ASJ1WS

Near Maple Grove, MN 55369

Matt

Job Details: 04/13/2023

"Customer complaint is, THE WASHER WILL NOT SPIN OUT THE WATER. IT HAS A SQUEAKY NOISE LIKE PERHAPS A BELT ISSUE. Inspected and found the belt was falling off and is shredding. Installed new belt and tested. Washer worked perfectly with a load of towels on a speed wash cycle. Washer is now fixed."

We serviced a

LG WASHER

Model WM3700HWA/03

Near Ramsey, MN 55303

Matt

Job Details: 04/13/2023

"Customer complaint is, LEAKING WATER. Inspected and tested. Found theres staining running down the back side of the washer from the vent and on the floor. I ran washer through test mode and no leaking, but lots of soap suds in washer. I started a load of clothes on speed wash and did not see any leaks. Looks like its just a soap suds issue. I advised customer on using less soap and cleaning washer regularly."

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Minnetonka, MN 55305

Phillip

Job Details: 04/13/2023

"I cleaned the drain filter on the washer. I took the dryer apart, it was pretty clean. I throughly cleaned the blower, vacuumed loose dust and oiled rollers. I cleaned the tops on all machines. I tested before and after the cleaning and they all sound good."

We serviced a

BEKO++ REFRIGERATOR

Model BFBF3018SSIML

Near Apple Valley, MN 55124

Delton

Job Details: 04/13/2023

"Found that ice maker was frozen as well fill tube. Water supply line will have to be reworked to a pressurized pipe for the refrigerator water to work correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Minneapolis, MN 55431

Nate

Job Details: 04/13/2023

Zero in freezer and 38 in fresh food when I got here. They had shut off the fridge for 36 hours to let it defrost. Has been cooling since. I installed the new main PCB and thermistor and clip. Everything is cooling nicely now. Steamed off evaporator before starting on repair.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Minneapolis, MN 55421

Delton

Job Details: 04/13/2023

"Dishwasher not draining. Found that the there is a make shift drain hose extension that goes though the floor and up through underneath the sink. I disconnected hose from the extension and the dishwasher drains fine. Issue is that there is something clogged in the extension. The basement has finished ceiling, so i cant check. I recommended that the drains goes though the cabinet and run it along side the cabinet walls to the drain but cabinet would need to be drilled out and an official drain hose extension be added.Sending to office to see if we will do that and what would the estimate be for drain hose extension and labor to drill out cabinets to run drain hose. Schedule 2 hours for repair if we do it. Ill need drain hose clips to screw them into cabinet to run hose along cabinet walls. Call and let customer know if we will do it and estimate.; O-emld tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Minneapolis, MN 55441

Phillip

Job Details: 04/13/2023

"The customer showed me the top ui trim is broken and coming off. The customer said it runs for 10 minutes then shuts down. I hooked up the Newfi tool and checked faults. There was faults for it not draining and for the diverter. Theres also broken pieces on the lower rack. When the drain pump comes on water drains slow and the drain pump is noisy. The diverter magnets are dirty and are beyond being able to be cleaned, they need to be replaced. Please submit parts. Ui top control WD21X25381Drain pump WD19X25461Diverter WD19X26398Diverter disc WD19X25637Lower rack WD28X30223; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF5

Near Chaska, MN 55318

Adam

Job Details: 04/12/2023

Unit had weak water pressure and ice maker not working. Verified complaint. Ice maker wasnt working and tray was dry. Also the water was slow. Removed water line from back and tested pressure. It has good pressure to the valve. Next tested ice maker found the ice try had a crack and was catching. Also found the water would just trickle through the fill hose.Will definitely need a ice maker and heater kit. Customer said they have had some items in the back freeze lately. No codes are present and everything is operating normally. Let them know it could just be from the door not be shut once all the way or something like that. When I had the fridge out unit didnt have the rust on the back from the ice maker freezing up.

We serviced a

BOSCH DISHWASHER

Model SHY56A05UC/23

Near Shakopee, MN 55379

Adam

Job Details: 04/12/2023

Installed motor from last diagnosis. Tested multiple times and its working great with out any leaks

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Buffalo, MN 55313

Seth

Job Details: 04/12/2023

"Not working. I ran the machine through service diagnostic mode and found the motor did not turn or either hesitate or spin. I verified the water source and re-plugged in the Molex connector. I tested by running through service diagnostic to finish perfectly. We started a load as I left, and they waited to make sure it filled and begin to agitate before I left. The washer is now fixed."

We serviced a

KENMORE DISHWASHER

Model 665.139099N412

Near Eagan, MN 55122

Delton

Job Details: 04/12/2023

"Found that the heater is open. Replaced heater, tested and dishwasher is heating and all functions are working good.

We serviced a

GE DISHWASHER

Model GDT550HSD2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/12/2023

The customer said the dishwasher is not drying and not cleaning well. I found the filter was all plugged up and nasty. I hooked io the Newfi tool and it said there was a issue with the flood sensor. I removed the sensor and verified it was bad. I replaced the flood sensor and cleaned the filter. I advised the customer to clean the filter monthly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVBL01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/12/2023

The customer said one day the freezer stopped cooling. The customer reset power and it stared to work again. I could hear it cycle on and off and there was a faint beep. I removed the control board and found a couple capacitors that were failing. I replaced the capacitors and put the board back in. The compressor and all the fans are on and it is now cycling and I dont hear the beep. So far its working good.

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/12/2023

Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Woodbury, MN 55125

Nate

Job Details: 04/12/2023

Unit is dead. Found a bad board with rapid light flashing after turning off power and turning it back on at breaker. Quoted for new main PCB. Had to order it. Coming back Monday to install. ; ordrng 1 WD21X32163 (Main pcb)

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Rosemount, MN 55068

Delton

Job Details: 04/12/2023

Found that compressor is running and evaporator is wet but no frost pattern. Freezer is 40 degrees refrigerator is 50ish. I informed customer that we would contact LG and see if they send parts for free but he would be responsible for labor of roughly $660.Customer said if LG covers parts to proceed with repair and he will pay labor at that price. Customer just wants to fixed as soon as possible. Will need to send our sealed system specialists!; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 795.7237331

Near Albertville, MN 55301

Matt

Job Details: 04/12/2023

"Customer complaint is, NOT COOLING. Refrigerator is almost 9 years old. Inspected and tested. Customer had refrigerator unplugged when I got here. I plugged refrigerator in and compressor and fans turned on. I removed the freezer evaporator cover and theres no frost on the evaporator. The compressor has failed. Refrigerator is drawing about .63amps with everything running. I told customer we would check with Sears and call them back and let them know what we find. ; saved tckt"

We serviced a

GE RANGE

Model CGS990SET8SS

Near Maple Grove, MN 55311

Matt

Job Details: 04/12/2023

"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is dead and the lower oven bake element is fried because the deflector is touching it. Needs a new board, deflector and ignitor. Parts on order. I need lots of extra time on this. ; ordrd 1 WB13X25263 (Bake ignitor) and 1 WB35X37972 (Burner deflector) and 1 WB27K10423 (Main board)"

We serviced a

LG REFRIGERATOR

Model LFX25975ST/00

Near Chanhassen, MN 55317

Adam

Job Details: 04/12/2023

Water not dispensing and not making ice. Verified complaint. Could hear the valve inside the fridge working. Pulled fridge out on protective mat and had the customer hit the dispenser. Was getting 120 volts to the valve but couldnt feel it working and making no noise. Also had a small leak. Showed customer the small leak and quoted for new valve. Customer approved and rescheduled ; ordrng 1 MJX41178908 (Valve)

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Chaska, MN 55318

Adam

Job Details: 04/12/2023

Customers complaint is unit making loud noise when washing. Verified complaint drain pump. Sounds good. Motor is sounding like it whining and making loud noises. The motor has failed on this unit. Quoted customer blue book and rescheduled ; ordrd 1 ABT72989202 (Motor)

We serviced a

GE DISHWASHER

Model GDT645SMN0ES

Near Monticello, MN 55362

Seth

Job Details: 04/12/2023

Not drying. Blown CSM on the board. Part is on order.; ordrd 1 WD21X25992 (Board)

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Elk River, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Parts on order. I need 3 hours for this. ; ordrd 1 W10435302 (Bearing kit) and 1 WPW10178988 (RPSensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Otsego, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Quoted customer $463. to install new fan motor. Customer approved repairs. Part on order. Customer can only do 8AM on Friday. If we cant do that we are going to need to reschedule her. ; ordrd 1 WPW10464673 (Evaporator fan)"

We serviced a

GE WALL OVEN++

Model JT5500SF2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/12/2023

The upper oven will start a self clean and lock the door but a couple minutes later is stops and displays F96. F96 upper cooling fan low speed. The lower oven seems to work good. The tech sheet says to first replace the cooling fan and fan board. Im ordering both to replace. Those are the most common parts replaced. ; ordrd 1 WB26T10066 (Cooling fan) and 1 WB27T11463 (Fan sensor)

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, MN 55405

Nate

Job Details: 04/12/2023

"Spoke with tech support. Needs new user interface, and once thats installed, will need to have it changed in settings to do a timed full instead of a sensor fill. Quoted for new interface. Part 818170. Please order the part and call customer to reschedule once we have a good estimated date of delivery. 2-3 week back order according to Asko. ; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Minneapolis, MN 55438

Adam

Job Details: 04/12/2023

Unit is giving the F2E1 code. Which is for a bad control board and touch pad. Turned bake on. Preheated then the clock started to strobe and then gave the code and the back display got super hot started to melt the tech sheet in the back and burnt my hand. Will need new boardW11620481 board; states that autho needed

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/12/2023

Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)

We serviced a

SAMSUNG RANGE

Model NE59M4310SS/AA

Near Minneapolis, MN 55437

Adam

Job Details: 04/12/2023

Unit isnt heating properly. Customer said takes long to get to temp and doesnt stay at set temp. Found the bake element not turning on. Pulled oven out and found the bake element is bad. Ordering new element from Sundberg. And rescheduled. Under part price limit dont need approval DG47-00038B bake element ; ordrd 1 DG47-00038B (Element)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB0A

Near Minneapolis, MN 55431

Adam

Job Details: 04/12/2023

Customers complaint unit leaking. Verified complaint unit is leaking from the motor. Quoted customer blue book for motor replacement. They approved the amount and rescheduled customer. ; ordrd 1 154844301 (Motor)

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Saint Paul, MN 55115

Nate

Job Details: 04/12/2023

"Was washing a rug and then it started smelling like burning rubber, and washer was smoking. I took front panel off and found a decent amount of stuffing from a dog bed inside the cabinet. Took drain pump off, the shaft of the pump was cracked and stripped out. Also found stuffing in drain line, coming from the pump. Belt was flayed. Replaced belt and pump after cleaning out pullys with alcohol spray. Reassembled, ran on a rinse and spin. Runs great now. No slipping of belt."

We serviced a

KENMORE WASHER

Model 79641162410

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/12/2023

I replaced the failed pump and tested. The washer now drains.

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/12/2023

"Found that the gas coils are bad and stopped turning on gas after 10 minutes of running dryer. Replaced gas coils, tested and dryer is heating and cycling heat normally. Dryer is working good.