We serviced a
MAYTAG WASHER
Model MAV6200AWW
Near Loretto, MN 55357
Phillip
Job Details: 04/12/2023
Water was leaking from the washer. I removed the front and found water leaking from the drain pump and the drain pump was loud. I went to pick up the pump. I went back and replaced it. It sounds good and does not leak.
We serviced a
WHIRLPOOL WASHER
Model LXR9245EQ1
Near Corcoran, MN 55340
Phillip
Job Details: 04/12/2023
The washer shakes when it spins and there a lot of vibration from the motor. I pulled the motor off and ran it. The motor vibrates and it feels rough when I spin the shaft by hand. When I spin the transmission shaft by hand it feels very loose. I also found some oil leaking from the bottom. The bottom and sides are very rusty.
We serviced a
KENMORE DRYER
Model 110.928321
Near Corcoran, MN 55340
Phillip
Job Details: 04/12/2023
"The customer is concerned that the dryer may be using to much propane while it heats. The dryer is working good no issue found. The high heat is 197 and low is 130. The duct is short and the Air flow is good. I explained that before I fixed it, the dryer would only heat for a few minutes and now after I fixed it the dryer heats the whole cycle."
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Minneapolis, MN 55446
Phillip
Job Details: 04/12/2023
The customer said the dishwasher started to leak more than half way into the cycle. I checked the filter and found a part in the sump was loose. I out it back in the right spot. I also found the door was not closing very tight. I found a cup on the upper rack was burning on the 3rd level rack and was keeping the door from shutting nice and tight. I removed the cup. I ran the dishwasher and its not leaking. The dishwasher is draining good.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A304
Near Minneapolis, MN 55443
Matt
Job Details: 04/12/2023
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed.
We serviced a
CRITERION DISHWASHER
Model CDW5TCMS
Near Minneapolis, MN 55423
Delton
Job Details: 04/12/2023
Leaking from front left side. Found that the door seal was pinched from the cabinet screw cover. I showed customer and adjusted cap and now door seals and no leaks.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/12/2023
I replaced the UI and tested the dishwasher. It is now fixed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elk River, MN 55330
Matt
Job Details: 04/12/2023
"Customer complaint is, NO INCOMING WATER. Inspected and tested. Found water is leaking through the seal and out the bottom, the actuator has failed and the lid isnt always locking.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Minneapolis, MN 55423
Delton
Job Details: 04/12/2023
"Found that the igntier is open and not getting hot to turn on gas. Replaced igniter, tested and oven is now heating and working good.
We serviced a
SAMSUNG DRYER STACKED++
Model DV22K6800EW/A1
Near Minneapolis, MN 55409
Delton
Job Details: 04/12/2023
Found that belt slipped off idler pulley because idler pulley screw that holds it in place was loose. Tightened and added locktite and belt is now lined up and dryer is tumbling and working good.
We serviced a
MAYTAG DRYER
Model MDG18MNAWW0
Near Saint Paul, MN 55102
Nate
Job Details: 04/12/2023
"Vacuumed out a ton of lint. Found the vent packed full of lint. Cleaned out the dryer vent and replaced bad belt and thermal fuse. Also cleaned and oiled rollers and glued seal back onto back of drum. Runs and heats great now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Minneapolis, MN 55417
Delton
Job Details: 04/12/2023
"Replaced water valve, tested water dispenser and ice maker. Both fill and no leaks. Refrigerator is working good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Minneapolis, MN 55420
Delton
Job Details: 04/12/2023
"Replaced tub ring, ran fabric softner water valve a lot and no leaks. Ran diagnostics and all functions are working good. No leaks as im here."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Big Lake, MN 55309
Seth
Job Details: 04/12/2023
"Leaking error, I found suds. I cleared them and tested. The dishwater is now fixed."
We serviced a
GE WASHER
Model WWSE5240G0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 04/11/2023
The basket makes a scraping sound when it spins and the washer is leaking from the bottom. I found the wash basket is rubbing on the outer tub and it has cut holes in the tub
We serviced a
KENMORE REFRIGERATOR
Model 106.555464
Near Elk River, MN 55330
Matt
Job Details: 04/11/2023
"Customer complaint is, REF IS STILL NOT MAKING ICE AND NO WATER TO THE DISPENSER. Inspected and tested. Found the water was shut off to the refrigerator. Turned water on and tested. Water is leaking from the back of the filter housing. I bypassed the filter housing and tested. Ice maker filled with water and the water dispenser is working great. Refrigerator is now fixed.
We serviced a
WHIRLPOOL RANGE
Model GGG390LXB02
Near Ramsey, MN 55303
Matt
Job Details: 04/11/2023
"Customer complaint is, DOUBLE OVEN BTM DOES NOT HEAT UP. Inspected and tested. Found the lower oven bake ignitor has failed. Customer approved repairs. Installed new lower oven bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
MAYTAG DRYER
Model MGDE400XXW1
Near Saint Paul, MN 55119
Nate
Job Details: 04/11/2023
"Idler pully and rear roller are squealing. Replaced both and vacuumed out dryer. Runs great now and is nice and quiet.
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Elk River, MN 55330
Matt
Job Details: 04/11/2023
"Customer complaint is, NOT DRAINING AND MAKING LOUD NOISE DURING DRAIN/SPIN. Inspected and tested. Found the drain pump has failed.
We serviced a
WHIRLPOOL DRYER
Model 110.786327
Near Maple Grove, MN 55369
Phillip
Job Details: 04/11/2023
The dryer was loud when it tumbles. I found the left rear roller was bad and the right one was not turning. I installed the rebuild kit. The dryer sounds good now. I advised the customer to have the dryer duct cleaned.
We serviced a
SAMSUNG RANGE
Model NX58F5700WS
Near Saint Paul, MN 55106
Nate
Job Details: 04/11/2023
Oven is tripping arc fault breaker. I plugged it into another outlet that is non arc fault and it doesnt trip breaker. They will get that fixed.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGET3065PBD
Near Osseo, MN 55311
Phillip
Job Details: 04/11/2023
The customer said the lower oven does not bake or heat up during bake. I verified the broil and convection elements come on during the bake preheat. I removed the lower bake element and found the right connector was loose and burnt. The right terminal was a little burnt but and new connector went on it tight. I cleaned the element terminals and put new connector on the one bad side. Now the lower oven bake element comes on and it heats up good.
We serviced a
GE REFRIGERATOR
Model PSHS6RGXCDSS
Near Osseo, MN 55311
Phillip
Job Details: 04/11/2023
I changed the filter and reset the indicator. I flushed the filter.
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/11
Near Eden Prairie, MN 55347
Adam
Job Details: 04/11/2023
Installed diverter from last diagnosis. Ran unit through test mode made sure no leaks. unit is operating correctly without leaking.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFDBSR/AA
Near Eagan, MN 55122
Delton
Job Details: 04/11/2023
"Found that leaking was not coming from washer but coming from the water line behind the fridge. Small pinhole leak in the supply line. Customer was ok with me cutting out the bad section since it was long enough and just reattaching it to the fridge.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Saint Paul, MN 55105
Delton
Job Details: 04/11/2023
"Water valve drips even when washer is not in use and will fill up overnight. Replaced water valve. Tested and washer is working good, no more leaks."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603BK
Near Saint Paul, MN 55105
Delton
Job Details: 04/11/2023
"Replaced water valve, tested and both drawers fill and wash. No errors and correct water levels. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Minneapolis, MN 55431
Delton
Job Details: 04/11/2023
Found that when i got here the ice maker was turned off. I turned on ice maker and it went to home position but when I go into test mode it shows that the ice maker sensor is open and wont go into harvest. Appears that ice maker could be bad. But since the ice maker was shut off and customer said she didnt shut it off I told her that in the morning there should be some ice cubes in the ice bucket and if there is none then to call us.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near Rosemount, MN 55068
Delton
Job Details: 04/11/2023
Motor was running loud. Replaced motor/sump assembly. Tested and dishwasher is running quiet and working good.
We serviced a
KENMORE RANGE
Model 790-75603702
Near Minneapolis, MN 55416
Nate
Job Details: 04/11/2023
Had a runaway temp error. Tested tempProbe and thats good. Put it on 350 and it heated to 350 and bake and broil elements went on and off. Had to have had a relay stuck.
We serviced a
GE RANGE
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 04/11/2023
The outer door glass shattered. Today I installed the new glass in the door. I tested the door and it opens and shuts correctly.
We serviced a
LG DISHWASHER
Model LDF8874ST
Near Minneapolis, MN 55412
Nate
Job Details: 04/11/2023
"Giving the AE error. Pulled out the dishwasher and found the overflow basin with the flood sensor was full of water. No visual signs of leaks anywhere else under the dishwasher except for the insulation behind the kick plate. Recommended switching to finish detergent, and noticed that the wash motor runs a little loud. They said its louder than in the past. The seal on the inner door panel has a little indentation in it, which could cause some drips over time. They will use as is, it runs great now with the basin dried out."
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Andover, MN 55304
Phillip
Job Details: 04/11/2023
The customer said the fresh food ice maker does not makes ice and there is a fault code. The fault code is for a bad fresh food ice maker fan. I replaced the fan assembly and the duct part. The fan is intermittent. It needs the rear main control. That part was not sent. 6 parts were sent and I used 2 of them. I added pics of the part I used. I could not get the model number to pull up. Please look up the model and get the part number bet for the rear main board. Theres only one large board. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Minneapolis, MN 55448
Nate
Job Details: 04/11/2023
"Not cooling. Defrost issue. Confirmed bi metal and heater food, temp sensors good, via service mode. Replaced bad jazz board. Also has broken foot bracket assembly and freezer door switch. Ordered switch and right foot bracket. Coming back Thursday to install the switch and bracket. ; used 1 WPW10503278G (JAZZ BOARD) from stock, ordrd 1 W11396033 (WZ Switch) and 1 WPW10515762 (WZ- roller cab right)"
We serviced a
GE REF BUILT IN++
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details: 04/11/2023
Unit not cooling. Verified complaint. Noticed that the display wouldnt light up. Checked voltage to the display was jumping up and down. Accessed the main board and unplugged two connections for the dc side and the display at least lit up but still wasnt perfect. Something on the board is having a issue and not sending the right voltage. Quoted customer for board and rescheduled ; ordrng 1 WR55X10922 (CONTROL BOARD - MAIN)
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near Chaska, MN 55318
Adam
Job Details: 04/11/2023
"Unit is giving the HE code which is overheating. Put unit on airfluff and checked the vent out side was a little plugged up cleared out a bunch of lint but noticed the air was hot and I had it on air fluff. Went back in side and found it was heating on air fluff. Turned breaker off and removed the control board found that a relay is stuck on So the unit is heating all the time. Doesnt look like any boards are available. Just wondering if we can double check and let them know if we can find one and price for a board; snapped 1 QuickPics, states that autho needed"
We serviced a
DANBY REFRIGERATOR
Model DCR031B1WDD
Near Minneapolis, MN 55434
Nate
Job Details: 04/11/2023
Fridge and freezer are room temperature. Compressor hums and clicks. Needs new compressor. Please submit to Danby and keep this customer updated. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Ramsey, MN 55303
Matt
Job Details: 04/11/2023
"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Quoted customer $392. to install new element. Customer approved repairs. Part on order. I need extra time because I have to disconnect hoses to pull dishwasher out. ; ordrd 1 W10703867 (Heating element)"
We serviced a
INSIGNIA REFRIGERATOR
Model NS-UZ14XWH7
Near New Brighton, MN 55112
Nate
Job Details: 04/11/2023
65 degrees in fridge. I removed the back panel and the evaporator has zero frost on it. Compressor is running and very hot to the touch. Zero amps on lines to compressor. Told customer we will call to quote for sealed system work. Tight area in mud room is where the fridge is. ; saved tckt
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Chanhassen, MN 55317
Adam
Job Details: 04/11/2023
Unit not heat and making noise. Verified complaint. Was able to access the diode with out taking it down so put a new one in just to see. Still having a issue. Found the magnetron is bad. I dont have the correct magnetron need to order and reschedule. ; ordrng 1 2M248J (Magnetron)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Chanhassen, MN 55317
Adam
Job Details: 04/11/2023
Unit is frosting up again. This time the fan is operating correctly. Checked in test mode the thermistor to see if it was good and says its reading correctly. Theres a service bulletin for the UI on this. Explained to the customer last time the fan wasnt working this time the fan is. So we know its not that issue again and explained the UI service bulletin. He said he is willing to give it a try ; schdld next appmnt for 4/14 FRI AM
We serviced a
GE WASHER
Model GTWN5550D0WW
Near Chanhassen, MN 55317
Adam
Job Details: 04/11/2023
Unit wont always spin out or drain. Removed the front of unit and look that the indicator light to see if any code on the motor. There wasnt motor is looking good. Next put unit in test mode to look at codes. Got one for the drain pump and one for the pressure switch. Next filled the unit with water. Filled good. agitated good. Next went to drain was making some noise and not draining then would start working after a minute or two. Took about the drain pump to see if something is stuck. Nothing was. Quoted customer for drain pump and pressure sensor. Also noticed the drain hose was leaking a little bit in the back. WH23X10043 drain pumpWH12X10548 - SENSOR PRESSUREWH41X25457 - HOSE DRAIN ASM; ordrd 1 WH23X10043 (Drain pump) and 1 WH12X10548 (Pressure switch) and 1 WH41X25457 (Drain hose)
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Eden Prairie, MN 55347
Delton
Job Details: 04/11/2023
Water not being diepsned and no water to fill ice maker. Found that inlet water valve is corroded and leaked at one time. Getting power to valve but not activating. Per PW order water valve and complete. PW will handle collecting payment.; ordrd 1 Aju72992603 (Inlet water valve)
We serviced a
GE REFRIGERATOR
Model GSS25GMPECES
Near Rosemount, MN 55068
Delton
Job Details: 04/11/2023
"The breaker was tripped in garage. The customer had it plugged into a different outlet for 7 days and the refrigerator had been running and keeping cold and making ice. I reset breaker and plugged fridge back into outlet behind fridge and it is running and working good as im here. There is a outlet that shares with the fridge and I suspect maybe that a small appliance was used on the shared outlet and it popped the breaker. Or there maybe an electrical/outlet issue.I informed customer to keep an eye on the refrigerator and make sure it has power and to avoid using the shared outlet and see if that was the issue.; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near St. Cloud, MN 56303
Seth
Job Details: 04/11/2023
"I replaced the rings, adjusted the switch and tested using the same method as I did with tech support previously. The washer drum centering was fixed and it now sits as it should. She will use the appliance and call us to confirm it is working. Please hold this and check in with her.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Eagan, MN 55122
Delton
Job Details: 04/11/2023
"Found that it is getting f9 e1 and f7 e1 errors. Ran test and motor is getting power but not running. Need to order motor/sump assembly and will cover both errors. I tired calling the 1-877 hotline but as soon as i push #2 for appalince the call drops me.Schedule 2 hours for repair, dishwasher is hard wired and have to completely disconnect every thing to pull out dishwasher and flip over to replace sump.Motor/sump part# W116460945; saved tckt , states that autho needed"
We serviced a
LG DRYER
Model WKE100HWA
Near Zimmerman, MN 55398
Matt
Job Details: 04/11/2023
"Customer complaint is, AFTER DOING A LOAD OF CLOTHES IN THE WASHER, I PUT CLOTHES IN THE DRYER, AND A HOUR LATER THE CLOTHES WERE STILL WET. Inspected and tested. After running dryer for 5 minutes it turned off and gave a nP error. This is a power supply issue. I checked the outlet at the wall and found I only have 120V. I can see one side of the outlet is burnt. Customer is going to need to call a electrician and have the outlet replaced. ; saved tckt"
We serviced a
GE WASHER
Model GFWH1200H1WW
Near Albertville, MN 55301
Matt
Job Details: 04/11/2023
"Customer complaint is, WONT SPIN. Inspected and tested. Found the drive motor has failed. Also theres some play in the drum.
We serviced a
AMANA REFRIGERATOR
Model ARS8265BB
Near Otsego, MN 55330
Matt
Job Details: 04/11/2023
"Customer complaint is, NOT COOLING IN EITHER SECTION. Inspected and tested. Found the start relay has failed. Installed new start relay and tested. Compressor came on and started cooling. Refrigerator is now fixed.
We serviced a
LG REFRIGERATOR
Model LFX25978ST /01
Near Sartell, MN 56377
Seth
Job Details: 04/11/2023
Bad small chunk of line. I replaced 6inches of line and used a union. The leak is now fixed.
We serviced a
GE WASHER
Model GTW685BPL0DG
Near Waconia, MN 55387
Adam
Job Details: 04/11/2023
Unit wouldnt do anything; wouldnt spin or agitate. Verified complaint. Tipped unit back and found the belt came off and got twisted around the motor. Installed part then tested its working properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Andover, MN 55304
Phillip
Job Details: 04/11/2023
The unit cools fine. Temps are 0 and 37. The customer said there is frost in the freezer and then makes noise like its hitting frost. I found frost on some of the food and frost around the fan. I removed the bins and defrosted the frost and ice around the evaporator fan. I raised the front feet so the fridge leans back. I changed the defrost setting to a 8 hour run defrost instead of adaptive defrost. I also advised the customer to not over pack the freezer drawer and the front pizza bin.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minneapolis, MN 55414
Delton
Job Details: 04/07/2023
Replaced sump assembly. Ran diagnostics and all functions are working good
We serviced a
KENMORE WASHER
Model 110.2891279
Near Minneapolis, MN 55414
Nate
Job Details: 04/07/2023
Water sprays out bad when the washer calls for water. When it fills. Also, very slow drain down the wash tub, looks like its been over flowing. Needs to be cleaned out (utility tub plumbing). I turned off the water at the sink so it doesnt spray anymore ."
We serviced a
MAYTAG WASHER
Model MHW8200CF0
Near Minneapolis, MN 55413
Nate
Job Details: 04/07/2023
"Not draining after they washed some dog used fabrics. Ended up tipping back washer and accessing the filter. Filter was full of dog hair, a penny, quarter, and a 1 nail. Cleaned it all out, used lube on filter seal. Nice and tight now. Drains great."
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Minneapolis, MN 55418
Nate
Job Details: 04/07/2023
"Vent was packed full of lint and smashed in. Replaced section of smashed vent, and did a full vent and bulkhead cleaning. Runs and heats great now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Monticello, MN 55362
Seth
Job Details: 04/07/2023
Making a clicking sound. I replaced the start run relay with a hard start kit. The fridge is now fixed. I also adjusted the defrost to basic since they are on a lake.
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Prior Lake, MN 55372
Adam
Job Details: 04/07/2023
Customer said unit died half way through cycle and wouldnt turn on. Verified complaint. Found the GFI pop. Reset the gfi put it in test mode and work great.
We serviced a
SAMSUNG MICROWAVE
Model ME18H704SFS
Near New Brighton, MN 55112
Nate
Job Details: 04/07/2023
"Was dead. They were sticking a chop stick in the latch because the microwave was buzzing. Then it went dead. Found a bad microswitch and a bad 20 amp fuse. Replaced both, now it runs.
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113TW01
Near Saint Paul, MN 55104
Delton
Job Details: 04/07/2023
Found that idler wheel is worn out. Replaced idler and cleaned out inside dryer of lint build up. Tested and dryer is running quietly and is heating and working good.
We serviced a
BOSCH DISHWASHER
Model SHP865WD2N/10
Near Woodbury, MN 55125
Delton
Job Details: 04/07/2023
Customer said was getting E15 error and was little water on floor. As im here dishwasher is working. I pulled it out and drip pan is wet. I ran test for over 30 minutes and did not find any leaks. I suspect that either was too much suds overflowed into drip pan and reason for leaks. Dishwasher is working good as im here.
We serviced a
LG WASHER
Model WM8100HVA
Near Ham Lake, MN 55304
Matt
Job Details: 04/07/2023
"Customer complaint is, IT HAS A LOUD NOISE. Customer said the bigger the load, the louder it is. Inspected and tested. Ran washer through service diagnostics mode and everything worked perfectly and sounded great.
We serviced a
BOSCH DISHWASHER
Model SHE6AP06UC/06
Near Albertville, MN 55301
Matt
Job Details: 04/07/2023
"Customer complaint is, LAMINATE FLOORING IS WET IN FRONT OF UNIT. Inspected and tested. Found dishwasher is leaking from were the extension hose connected to the drain hose. Its a rubber hose with a copper pipe inside. Needs a new drain hose.
We serviced a
BEKO++ DRYER
Model BDV7200X
Near Bloomington, MN 55425
Delton
Job Details: 04/07/2023
Every time that the dryer starts and stops it make a squeak but it appears that its just the rubber rollers or belt that causes the squeak. This is normal since its new and rollers would wear over time and squeak would lessen.
We serviced a
ASKO++ DISHWASHER
Model DFI664
Near Minneapolis, MN 55405
Nate
Job Details: 04/07/2023
"Dishwasher has been giving an F12 error every time they try to use it, since getting back from 2 months out of town. When I got there, unit was dead. I unplugged it and plugged it back into the outlet, and it turned on, and then ran great for 25 minutes. We opened the door to put dishes in it, and then suddenly the power turned off. Closed the door, power still off on the control. I unplugged it and plugged it back into outlet and power came back on. Did it again, after it turned off, and power came back on. I opened receptical box that plug goes into and all wires secure and tight. Tried wiggling power cord around to see if its flaky but that didnt cut power to dishwasher.
We serviced a
BEKO++ DISHWASHER
Model DUT25401W
Near Minneapolis, MN 55401
Nate
Job Details: 04/07/2023
"The motor runs very loud, has done it three times since I installed the new motor. It was making the sound when I arrived. Confirmed its coming from the wash motor. Only happens on sanitize. When I put it on a normal wash, after a couple minutes the sound went away. Called Beko tech support and couldnt reach anyone but left a message and put my phone next to the wash motor so they could hear the sound it made on the sanitize cycle. Spoke with RJ. DW we need to order another wash motor and schedule a return visit with customer and come back out and replace it. And charge Beko again per RJ. Something going on with Bekos wash motors. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Minneapolis, MN 55431
Nate
Job Details: 04/07/2023
"Evaporator is frosted over again, encased in ice. Fresh food section is 70 degrees and freezer is 52. I put it into test mode. The sensor that I replaced last time is reading as open. Thats what the first one read as my first time out. When I took that sensor out and tested with my meter, it had continuity. This time its reading the sensor as open again. Tested the thermistor wires from the main board, 30 kohms, it is not OL, so not a wiring issue and not open like the control says it is. Cant get defrost heater to come on. Need new main PCB W11566851, WPW10384183 thermistor and W11546684. DW can you see if we can get approval for this?; O-emld tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHY56A05UC/23
Near Shakopee, MN 55379
Adam
Job Details: 04/07/2023
Customer said unit isnt cleaning and kept running. Found that the motor was working but wasnt really spraying the water well. The motor just doesnt have the power to spray normal water sprays up like 3 inches. ; ordrd 1 00437345 (Motor)
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/11
Near Eden Prairie, MN 55347
Adam
Job Details: 04/07/2023
Customers complaint unit giving the E15 error. Pulled unit out noticed unit had evidence of water where the float is which gives the. E15 code. Ran unit and found water dripped out of the diverter when switching spray arms. Quoted customer blue book for repairs and rescheduled ; ordrd 1 00751950 (Diverter)
We serviced a
KENMORE REFRIGERATOR
Model 795.73132.411
Near St. Cloud, MN 56301
Seth
Job Details: 04/07/2023
No Cool. LG linear inverter compressor manufacturer defect.
We serviced a
GE RANGE
Model JB705ST2SS
Near Cold Spring, MN 56320
Seth
Job Details: 04/07/2023
"Customer complains the lights in clockwork, but it doesnt heat on the cooktop or oven. Upon arrival in inspection, I found a loose wire on the power block. Tightened and tested. It worked as designed."
We serviced a
WHIRLPOOL RANGE
Model JB645RK4SS
Near Cold Spring, MN 56320
Seth
Job Details: 04/07/2023
I swapped the range cord and tested the range. It is working great.
We serviced a
MAYTAG REFRIGERATOR
Model NOT AVAILABLE
Near Saint Augusta, MN 56301
Seth
Job Details: 04/07/2023
"Customer heard arcing then compressor wouldnt start. The run relay had failed. I replaced it with a hard start kit. The fridge started and began cooling instantly.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near St. Cloud, MN 56303
Seth
Job Details: 04/07/2023
Noisy when it tumbles. Failed rear bearing.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TE1
Near Sartell, MN 56377
Seth
Job Details: 04/07/2023
I swapped the adaptive defrost board and tested it. The fridge is now fixed.
We serviced a
BEKO++ DISHWASHER
Model DUT36522X
Near Lakeville, MN 55044
Delton
Job Details: 04/07/2023
"Found that water guide on left side was loose and the nut on the inside of dishwasher was loose so when it would fill the dishwasher would leak down side into drip pan and give leak error. Not sure how it came loose but tightened inside nut and added sealant. Tested and no leaks. Dishwasher is working good, no leaks."
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A303
Near Maple Grove, MN 55369
Matt
Job Details: 04/07/2023
"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the rear rollers are seizing up and the belt is cracked. Installed 4 new rollers, belt and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
GE REFRIGERATOR
Model GSH25JSCBSS
Near Maple Grove, MN 55311
Matt
Job Details: 04/07/2023
"Customer complaint is, Unit is not cooling. Customer said the FF side was basically room temperature and the freezer was a little cold, but stuff was thawing. Customer said it started cooling today. Inspected and tested. FF compartment is 40F and freezer was 4F. Compressor and fans are running. I removed the evaporator cover and theres only frost on about 40 percent. The sealed system/compressor is failing.
We serviced a
GE MICROWAVE
Model DVM7195SK3SS
Near Osseo, MN 55311
Adam
Job Details: 04/07/2023
Unit not heating. Unplugged unit then started testing switches and thermostats. Everything is testing good plugged unit back in and its working great tested multiple times and working properly.
We serviced a
BEKO++ WASHER
Model BWM7200X
Near Bloomington, MN 55425
Delton
Job Details: 04/07/2023
"The water pipes bang when washer turns on/off water valve. I informed that she would need water hammer device (water actuator) that attached inline with hot and cold. Also customer said would make rattling sounds. Washer was not balanced, balanced washer and rattling noise stopped. Washer itself is working good."
We serviced a
SAMSUNG DRYER STACKED++
Model DV22K6800EW
Near Minneapolis, MN 55403
Nate
Job Details: 04/07/2023
"Not heating. Took dryer apart. It stopped heating after they were blowing lint through the dryer ducts in the wall, towards the dryer. Found a resettable high limit thermal cutout. Reset the cutout. Cleaned some lint out. Runs and heats great now.
We serviced a
KENMORE DISHWASHER
Model 665.13153K701
Near Eden Prairie, MN 55347
Adam
Job Details: 04/07/2023
Install new dispenser from last diagnosis. Tested for leaks afterward then reassembled unit.
We serviced a
KITCHENAID REF BUILT IN++
Model KBFC42FSS00
Near Chanhassen, MN 55317
Adam
Job Details: 04/07/2023
Customers complaint unit not making ice. Verified complaint. Ice maker wont cycle even when jumping. Noticed the optics light was always flashing which is indicating block sensor but nothing was blocking it. We have a bad optic sensor. Replaced optics then tested ice maker again went through harvest. Dumped ice then refilled.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Minneapolis, MN 55406
Delton
Job Details: 04/07/2023
Found that the somehow the blower wheel fell off and motor shaft was rubbing against it making it noisy. Did not find any damage. Put blower wheel back on and cleaned it side dryer of lint build up. Tested and dryer now runs quiet and is heating and working good.
We serviced a
GE DISHWASHER
Model GDF570SSJ4SS
Near Dayton, MN 55327
Matt
Job Details: 04/07/2023
"Customer complaint is, DW WONT POWER UP. Inspected and tested. Found the UI was unresponsive. After power cycling it about 7 times it turned back on. I hooked up SmartHQ and theres a software update available for this problem. I installed new software update and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE RANGE
Model J BS55D M2WW
Near Inver Grove Heights, MN 55077
Delton
Job Details: 04/06/2023
Replaced bake element. Tested and oven preheated and is cycling heat correctly at right temperature. Range is working good.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2250RDC4
Near Mound, MN 55364
Adam
Job Details: 04/06/2023
Customer complaint not cleaning correctly. started unit to test the components. Motor sounds good and has great pressure. All arms are rotating correctly. Filter is clean. Heater is working properly. Tested the water its very hard. Customer said they added some filtration systems to keep the hard water out. Recommended trying the hard water finish brand soap. And adding rinse aid.
We serviced a
GE REFRIGERATOR
Model PFSF5NFWAWW
Near Saint Paul, MN 55116
Delton
Job Details: 04/06/2023
Found that compressor is not running. Refrigerator and freezer are at room temperature. Found that the inverter board is bad.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Maple Grove, MN 55311
Matt
Job Details: 04/06/2023
"Customer complaint is, AE ERROR CODE. Inspected and tested. Found water in the pan underneath is tripping the float giving a AE error. I vacuumed out water and ran dishwasher for about 40 minutes and never saw it leak. Now I found the middle spray arm is off. Customer had it in the cabinet because it fell off. I reattached spray arm.
We serviced a
LG WASHER STACKED++
Model WM8100HVA
Near Maple Grove, MN 55369
Nate
Job Details: 04/06/2023
"Replaced bad drain line, and reattached water line that wasnt attached.
We serviced a
MAYTAG DRYER
Model MGDE200XW1
Near Maple Grove, MN 55311
Nate
Job Details: 04/06/2023
"Vacuumed out a ton of lint and dog hair. Replaced a bad pully, belt and rollers. Runs nice and quiet now. No squeals.
We serviced a
LG RANGE
Model LRG3060ST/00
Near Champlin, MN 55316
Matt
Job Details: 04/06/2023
"Customer complaint is, NOT HEATING IN OVEN. Inspected and tested. Found the bake ignitor was burnt out. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FLXE52RBS8
Near Minneapolis, MN 55401
Delton
Job Details: 04/06/2023
"Unit is a laundry center. Found that bearing is bad as well as glides, belt, idler, are worn out. Also motor is weak and has hard time to turn over to get started, motor is getting weak.
We serviced a
LG DRYER STACKED++
Model DLEC888W
Near Minneapolis, MN 55416
Delton
Job Details: 04/06/2023
Ran full diagnostics test and all fucntions are working good. I did clean out inside condenser area and was full of lint build up. I suspect that it was clogged and water would leak and not drain. Dryer ran for over 30 minutes and cycling heat and tumbling. Dryer is working good.
We serviced a
SAMSUNG WASHER
Model WF220ANW/XAA
Near Brooklyn Park, MN 55444
Matt
Job Details: 04/06/2023
"Customer complaint is, NO DRAIN ERROR CODE. Inspected and tested. Found the drain pump has failed.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Andover, MN 55304
Matt
Job Details: 04/06/2023
"Customer complaint is, DRYER IS NOT HEATING. Inspected and tested. Started dryer on timed dry high heat and dryer is heating, but temperature is spiking to hot immediately. Theres no airflow on outside of house. The vent behind dryer is the foil material and its in rough shape and also outside it has a foil extension piece that runs underneath the deck. The problem is with the vent.
We serviced a
KENMORE DRYER
Model 110.978726
Near Ramsey, MN 55303
Matt
Job Details: 04/06/2023
"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley has failed. Installed new idler pulley and vacuumed out bulkhead. Tested dryer and it sounds great. Dryer is now fixed.
We serviced a
KENMORE RANGE
Model 790.367095
Near Minneapolis, MN 55419
Delton
Job Details: 04/06/2023
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and bake is heating and working good.
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNS/01
Near Excelsior, MN 55331
Adam
Job Details: 04/06/2023
Freezer evap is frosting up then fan starts making noise.Found the defrost heater was good but the bimetal is bad. Installed part then turned unit back on and made sure unit is operating correctly.
We serviced a
ZLINE++ DISHWASHER
Model DWV-24
Near Edina, MN 55435
Adam
Job Details: 04/06/2023
Daughter fell on door, we preordered the hinges. Installed hinges.