We serviced a
LG REFRIGERATOR
Model LSXS26326S/00
Near Sauk Rapids, MN 56379
Seth
Job Details: 02/25/2022
No cool 40 deg in the freezer fans and compressor running. Linear compressor issue. Failed sealed system; saved tckt
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Mound, MN 55364
Adam
Job Details: 02/25/2022
Unit wouldnt drain. Check the drain hose and drain coin filter. Noticed the drain pump was making a grinding noise. Replaced drain pump everything is working great. Used 4681EA2001T from truck stock ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
ELECTROLUX STACKED WASHER
Model EFLW317TW2
Near Minneapolis, MN 55409
Delton
Job Details: 02/25/2022
Found that the washer not draining. Found that drain pump is bad and washer is full of water. Im able to tip back washer and gain access to drain pump. Ordering drain pump and rescheduling.; ordrd 1 5304505209 (Drain pump)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA08
Near Saint Michael, MN 55376
Matt
Job Details: 02/25/2022
"Customer complaint is, FREEZER IS COLD (BUT NOT SUPER COLD) BUT FF NOT COOLING HAS TO USE POWER COOL TO KEEP TEMPS DOWN. Customer has already had this problem addressed multiple times under warranty and it still keeps doing it. Inspected and tested. Found a 22C, 25C and 40C errors. The FF evaporator cover is covered in frost. This is going to need both FF sensors part numbers DA32-10104N and DA32-00011C. Also going to need the drain kit and heater. Installed 2 new sensors, heater and drain kit. Tested refrigerator and its starting to cool nicely. Refrigerator is now fixed."
We serviced a
KENMORE WASHER FRONT LOA
Model 79641072310
Near Minneapolis, MN 55405
Nate
Job Details: 02/25/2022
"Not draining. Found a broken drain pump. Replaced, and cleaned out some drain holes in boot. Runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9616AAE
Near Eagan, MN 55123
Delton
Job Details: 02/25/2022
"Found that fuse is open. Jumped fuse, tested washer and all functions working. Customer approved estimate. Replaced fuse, tested and washer completed quick cycle. Washer is working good.; used 1 MICRO1 (15 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV405GTPAWR/AA
Near Eagan, MN 55123
Delton
Job Details: 02/25/2022
"Found that no power to igniter, checked all fuses and are good. Found that control board is bad and not sending power. COntrol board is bad,
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW1
Near Minneapolis, MN 55405
Nate
Job Details: 02/25/2022
Rating. Just had to ctighten the bottom panel. Vacuumed out a bunch of lint. Runs great.
We serviced a
GE DISHWASHER
Model DDT575SSF2SS
Near Rogers, MN 55374
Phillip
Job Details: 02/25/2022
I replaced the duct seal and leveled the dishwasher better. I gave the customer a sample of a different soap to try.
We serviced a
BOSCH DISHWASHER
Model SHP68T55UC/07
Near Eden Prairie, MN 55346
Adam
Job Details: 02/25/2022
Replace water distributor and everything is working great#00751950
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Minneapolis, MN 55422
Nate
Job Details: 02/25/2022
"Ran dishwasher for an hour. Zero leaks. When I got here though there was a little water, maybe a half oz, in the flood sensor area. It was probably residual from when it was worked on last time. They use cascade, I also recommend switching to finish, but they dont really like using anything with plastic. Explained its a membrane, so they may consider it. Runs great though."
We serviced a
AMANA RANGE- GAS
Model AGR5715QDQ
Near Maple Grove, MN 55369
Matt
Job Details: 02/24/2022
"Customer complaint is, OVEN MAKES POOF SOUND AT TIMES. Inspected and tested. Took apart bottom of oven and inspected burner tube and ignitor. Everything looked good. Reassembled and tested oven. Oven preheated great to 350F and was cycling on and off perfectly and I never heard anything concerning. Oven is testing good."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Minneapolis, MN 55417
Delton
Job Details: 02/24/2022
Found that drain line and water line are frozen. Which then caused water line to leak. Customer wanted me to leave out dishwasher to thaw and they will slide it back back. Customer also wanted to replace the water line. Replaced water line and no leaks but informed customer until it thaws it wont drain. And that they would need to address the insulation issue on the wall otherwise it will happen again.; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Minneapolis, MN 55430
Matt
Job Details: 02/24/2022
"Customer complaint is, VALVE STUCK WHEN TURNING BURNER OFF SO IT WON'T TURN OFF. Inspected and tested. Found the left rear valve stem is bent. Installed new valve and tested. Burner is working great. Range is now fixed."
We serviced a
AMANA REFRIGERATOR
Model arb1917cc
Near Minneapolis, MN 55413
Nate
Job Details: 02/24/2022
Not cooling in ff or freezer. 53 in ff. Steamed off evaporator and its not fully frosting over. Sealed system issue. Let owner know.
We serviced a
AMANA DRYER- GAS
Model GAS DRYER
Near Hopkins, MN 55343
Phillip
Job Details: 02/24/2022
The dryer heated up to 200 and main rains the heat. The dryer duct is plugged a d vents trough the roof. The air flow was poor but got better when I disconnected the duct. I advised the customer to have the duct cleaned from the outside in. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBS245PRQ03
Near Minneapolis, MN 55436
Phillip
Job Details: 02/24/2022
"The customer said while baking they got f3-e2 fault. That means run away temp. Then the customer ran a self clean and now it does not heat up. I found the thermal fuse is open and the relay on the board is welded close. I need to send the board in for repair. I quoted the customer $465 for the board repair, fuse and labor. The customer is renting and needs the owners approval. I did take the control board with me. If they dont fix it then I will throw it away but if they do fix it I will send it in for repair. Please let me know if they call back. ; ordrd 1 WP9759243 (Fuse)"
We serviced a
LG DRYER- ELECTRIC
Model DLE7177WM
Near Eagan, MN 55122
Delton
Job Details: 02/24/2022
"Found that the rollers were worn out or locked up causing the loud noise and the burning rubber smell. Customer approved estimate. Replaced rollers and cleaned out inside dryer of lint build up. Tested and dryer is tumbling quiet, heating and working good.; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
DACOR WALL OVEN- GAS
Model MCS230S
Near Minneapolis, MN 55424
Phillip
Job Details: 02/24/2022
The lower oven bake element would not heat up at all. I found the bake relay was bad. I replaced the relay and now its heating good. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
KENMORE DISHWASHER
Model 66516533202
Near St. Cloud, MN 56301
Seth
Job Details: 02/24/2022
"Dishwasher not cleaning, bad seal, and rusty racks. Would need the following to repair, W10518394- heater, W10542314 - seal with strike, WPW10350382 - upper rack, W10780925 - lower rack, and ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GSS25SGSASS
Near Minnetonka, MN 55343
Phillip
Job Details: 02/24/2022
I found some frost in the rear evaporator panel. I removed the panel and found the amount of frost was more than normal. The defrost heater looked bad and it tested intermittently open. I replaced the defrost heater and defrosted the evaporator. ; used 1 WR51X10055 (DEFROST HEATER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Hopkins, MN 55305
Phillip
Job Details: 02/24/2022
I found the freezer was full of frost. The bottom of the freezer door gasket was falling down. I removed the freezer door and pushed the gasket back in. I then put screws in to hold the gasket in place. I completely defrosted the freezer and greased the tracks. The lights came on and the ice maker filled with water. I found the fresh food lights were unscrewed. I showed the customer how the holiday mode works.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 02/24/2022
The customer said the lights were on but it was quiet and not cooling in either section. The customer power cycled the fridge upon request A hour after he reset the power the whole unit started to cool. Today its back to normal temps. I checked for saved faults and there were 0 faults. The compressor and fans are running. If the issue comes back please order the main pcb and inverter board.
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG627UIW0
Near Eden Prairie, MN 55347
Adam
Job Details: 02/24/2022
Unit shaked and rattle a lot more then usual. It is a stacked unit and also had a squeaky noise. Found the blower was full of lint. Cleaned out lint. Also noticed the idler was squeaky. Oiled rollers Als. Replaced idler 131863007. Reassembled unit and everything was running great. Customer has happy with how quite everything was. Part used of truck stock 131863007; used 1 131863007 (IDLER ARM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Blaine, MN 55449
Matt
Job Details: 02/24/2022
"Customer complaint is, CEILING BELOW FRIDGE HAS WATER STAIN. LEAKING SOMEWHERE FROM FRIDGE. Inspected refrigerator and can not find any leaks. I pulled it out and everything was dry underneath and behind it. I can not find a model and serial number either."
We serviced a
GE REFRIGERATOR
Model GSE25HMHJHES
Near Andover, MN 55304
Matt
Job Details: 02/24/2022
"Customer complaint is, LIGHTS ARE OUT IN THE FREEZER. Inspected and tested. The freezer led board was dead. Installed new led board and it flickered and then went out. The board hums every time you open the freezer door. The main board has failed. Needs a new board, LED module and holder. Part numbers WR55X28660, WR55X26671 and WR02X28661. I cant figure out the board because it keeps substituting different parts. Dana can you call this in and see what they want to do. ; saved tckt , states that autho needed"
We serviced a
ELECTROLUX MICROWAVE
Model E30MO65GSSB
Near Ramsey, MN 55303
Matt
Job Details: 02/24/2022
"Customer complaint is, NO HEAT WITH MIC OR CONVECTION SIDE. Inspected and tested. Found the bottom door switch has failed. I recommended replacing all 4 switches, but found are door switches do not slide onto the post. It would be expensive to order new switches, so customer was okay with me sanding down the post for the failed micro switch. Quoted customer to install new switch. Customer approved repairs. I sanded down the post and installed new micro switch. Tested microwave and its working great. Microwave is now fixed. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
MAYTAG FREEZER
Model MQU1556AEW
Near Otsego, MN 55330
Matt
Job Details: 02/24/2022
"I do not have this part, so Im rescheduling for Tuesday. ; schdld next appmnt for 3/1 TUE !"
We serviced a
GE REFRIGERATOR
Model Gzs22dsjkfss
Near Chanhassen, MN 55317
Adam
Job Details: 02/24/2022
Waterline in back was busted. Needed the part the Jared preorder. Put the part in and turned water on. Everything is working great. Ran 2 jugs of water through line to make sure everything is working great. Part number used wr02x13774
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mound, MN 55364
Adam
Job Details: 02/24/2022
Customer complaint was leaking out right front. I ran dishwasher for 30 min with no leak. I found the lower spray arm was a little plugged up so cleaned that out and also the bottom door seal had good build up under it. I cleaned it out seal does sit up lightly on right side. If problem continues we need to order bottom door seal and replace it. Bottom seal is W10909089.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9564JQ0
Near Long Lake, MN 55356
Adam
Job Details: 02/24/2022
Unit wouldnt go in to spin. Found the coupler was busted also noticed the transmission was making a winding noise. Customer is going to remodel the mud room any way and wanted to replace it with a stack unit.
We serviced a
KENMORE MICROWAVE
Model 790.8033331
Near Rogers, MN 55374
Phillip
Job Details: 02/24/2022
I installed the choke kit and replaced the fuse. The microwave is working great. ; used 1 MICRO2 (20 AMP FUSE) from stock
We serviced a
GE REFRIGERATOR
Model GSHF6HGDCCWW
Near Minneapolis, MN 55423
Delton
Job Details: 02/24/2022
Found that water was shut off to fridge. Also shelf inside freezer was not inserted correctly pushing against door causing it to pop open. Turned on water and repositioned shelf. Water and ice maker now work and door now closes and no longer pops opens. Refrigerator is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Burnsville, MN 55337
Delton
Job Details: 02/24/2022
"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good."
We serviced a
AMANA REFRIGERATOR
Model SBD20KW/P11771WW
Near Burnsville, MN 55337
Delton
Job Details: 02/24/2022
"Found that the evaporator drain tube was clogged and frozen over. Unclogged drain tube, tested and now drains into drip pan and no longer leaks. Refrigerator is working good."
We serviced a
BOSCH DISHWASHER
Model SHP68TL5UC/01
Near Apple Valley, MN 55124
Delton
Job Details: 02/24/2022
Found that the dishwasher drain hose has extension added and whoever installed it pulled it too tight? and the drainhose on dishwasher was leaking when draining and giving leak error. Tightened hose and no leaks.If problem continues will need to replace drain hose.
We serviced a
DACOR RANGE- DUAL FUEL
Model DR30D/NG
Near Minneapolis, MN 55419
Nate
Job Details: 02/24/2022
"Says 75 degrees but it shoots up to 550. Found a bad temp sensor, but even after replacing, still stays at 75 on display, but goes to 500. Needs new main display board. PW ordered, quoted 401 for board. Coming back Monday to install. ; used 1 wpW10131825 (TEMP SENSOR) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV5208WW1
Near Minneapolis, MN 55417
Nate
Job Details: 02/24/2022
"Not displaying anything. Needed a new control board. Replaced board, works great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT83TEK4
Near Minneapolis, MN 55417
Nate
Job Details: 02/24/2022
Replaced bad fan that was barely running. Mostly just humming. Fan runs great now. Strong and quiet.
We serviced a
KENMORE RANGE- GAS
Model 79075651002
Near Minneapolis, MN 55412
Nate
Job Details: 02/24/2022
"Not baking or broiling. Found a bad bake ignitor, and also found some wires chewed up and a dead mouse. Replaced the broken wires, bakes and broils great now. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE DRYER- ELECTRIC
Model GTD42EASJ2WW
Near Chaska, MN 55318
Adam
Job Details: 02/23/2022
Unit motor would turn on if holding the start button but wouldnt spin. Found that belt was broken quoted customer for belt then also for the maintenance kit which includes the belt but customer rather see if they can have a friend repair it. Also went over service plan and let her know she would get 2 months discounted off her total. Still rather see if she could call in a favor. Part for kit WE49x20697. LaborJ13; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT83TEK4
Near Minneapolis, MN 55417
Nate
Job Details: 02/23/2022
"Fridge running loud. Found a bad condenserFan motor. Ordered new one, picking up today. Also, missing cardboard compressor cover, customer will order that and install themselves. ; ordrd 1 5303918774 (Fan motor)"
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/01
Near Maple Grove, MN 55369
Phillip
Job Details: 02/23/2022
"We I arrived I found the washer taking apart. The control panel removed, the top and back removed. I found the door locker was broken and I was not getting 120 volts to the door locker. I went to Sundberg and got the door locker and pcb. I replaced the locker and pcb. The washer is working as it should. I reassembled the washer. ; pckd up 1 EBF61315802 (Assy locker) and 1 EBR74282090 (Assembly pcb)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Minneapolis, MN 55438
Delton
Job Details: 02/23/2022
"Found that idler wheel broke. Customer approved estimate, Replaced ilder wheel, Tested and dryer tumbling, heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT1101cw
Near Shakopee, MN 55379
Adam
Job Details: 02/23/2022
"Verified complaint. When I got to site I was able to get the washer to drain. The drain pump sounded great. Checked agitator plate to make sure its tight, it was tight. Removed rotor to inspect and to inspect the stater. Both looked just fine none of the magnets were loose. Ran unit on spin for 6 min then got the uE error code. Units control board is the older style that LG bulletin says need to update or replace. Needs new control board EBR76262102. "
We serviced a
ROPER WASHER TOP LOAD
Model RAX4233PQ0
Near Eden Prairie, MN 55347
Adam
Job Details: 02/23/2022
Found the coupler wasnt fitted all the way to motor refitted and ran a complete cycle and everything is great. Customer also said its running normal.
We serviced a
BOSCH DISHWASHER
Model SHP68T55UC/07
Near Eden Prairie, MN 55346
Adam
Job Details: 02/23/2022
Unit was giving a leak error code. There was a build up of water in bottom catch pan. Cleaned out the water and started up unit. Unit started leaking from 00751950 - Altern.water distributor. Ordered part from vendor and rescheduled for friday; ordrng 1 00751950 (Altern. Water distributor)
We serviced a
LG WASHER FRONT LOA
Model WM3570HVA
Near Minnetonka, MN 55345
Adam
Job Details: 02/23/2022
When in spin mode unit would shut down and put a LE error code. Removed rotor and stater and checked for any defects. None was showing tested the main control board to hall sensor and tested hall sensor 6501KW2002A. Sensor was bad. Replaced sensor and put unit in to spin and unit worked as its supposed to. Went through test mode also. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
LG DRYER- GAS
Model DLGX3361V
Near Hopkins, MN 55343
Nate
Job Details: 02/23/2022
Running loud. Found a roller that had a worn down bearing. Replaced roller and vacuumed out dryer. Runs great now.; used 1 4581EL3001E (ROLLER) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model LSE7806ACE
Near Savage, MN 55378
Delton
Job Details: 02/23/2022
"Found that blower wheel was worn and making loud rattling noise when running. Customer approved estimate. Replaced blower wheel and cleaned out inside of lint build up, Tested and dryer now runs quiet and is working good.; used 1 Y303836 (BLOWER) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2
Near Minneapolis, MN 55409
Nate
Job Details: 02/23/2022
"Giving AC6 error. Checked over main user interface and the PBA and inverter. Unplugged wires and replugged. No signs of damage on any board. PBA follows tech guide of the flashing light and how it should flash with power on and off. Quoted customer for both boards, they are going to buy one off eBay since its on backorder. They will replace boards themselves."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR8233EQ1
Near St. Cloud, MN 56301
Seth
Job Details: 02/23/2022
I replaced the failed timer and tested it. It is now fixed
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model HE6003W
Near Richfield, MN 55423
Delton
Job Details: 02/23/2022
"Found that high limit was open and cut power to element. Reset thermostat, dryer is heating and cycling heat good with vent disconnected and connected, is cycling good.All thermostats are discontinued and NLA. Informed customer to use it but if problem happens again to call back and might be possible that we can find parts.High limit 56082; cycling thermostat 56081, 56471, 56410"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH0
Near Mound, MN 55364
Adam
Job Details: 02/23/2022
Found that the cable for the door spring was broken so the door would drop. Replaced 8194001 linkage kit to fix the problem. Everything now is operating the way its supposed to. ; used 1 8194001 (LINKAGE KIT) from stock
We serviced a
LG REFRIGERATOR
Model LSC27914ST/00
Near Monticello, MN 55362
Seth
Job Details: 02/23/2022
"Customer complains that the water line on the back of the fridge has a leak. Upon arrival and inspection the typical 5/16 line that feeds the water dispenser had gotten dried and was leaking. I replaced it and used a union inside the cavity. I tested it for leaks and its not thinking anymore. Well while on site I went ahead and cleaned the defrost drain flapper valve it had a little bit of stuff in it. The fridge is now fixed; used 1 FITTING4 (5/16' JG FITTING), and 4 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"
We serviced a
GE DISHWASHER
Model N/A
Near Richfield, MN 55423
Delton
Job Details: 02/23/2022
"Slow drain. Found that drain trap inside dishwasher was clogged with debris. I cleaned out filter and debris,tested and dishwasher now drains and no leaks. Dishwasher is working good."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Zimmerman, MN 55398
Matt
Job Details: 02/23/2022
"Customer complaint is, STOPPED, ERROR F3E1. REPLACED THE VALVES ALREADY. Inspected and tested. Found a F3E1 error and the drain pump running continuously and door doesnt unlock. I removed the air gap on the back of washer and it was plugged up pretty good. I cleaned it out and tested. Washer is still doing the same thing. Needs a new pressure sensor. Im supposed to have one in stock, but I cant find one on my vehicle. Customer is going to go pick one up and replace it himself."
We serviced a
KENMORE DRYER- GAS
Model 110.7790279
Near Elk River, MN 55330
Matt
Job Details: 02/23/2022
"Customer complaint is, VENT OUTSIDE HAD SMOKE COMING OUT WHEN UNIT WAS IN USE. CUST NOT SURE IF DRYER OR VENT ISSUE. Inspected and tested. Dryer got up to 280F before I shut it off. Airflow on outside of house is only 13mph and back of dryer is 25mph. With vent disconnected dryer is cycling between 225F and 115F consistently. The problem is with the vent. The inside of dryer and bulkhead are really full of lint. Quoted customer to clean out dryer. Customer approved work. Disassembled dryer and found there had been a lint fire. Cleaned out inside of dryer and bulkhead. Dryer vent needs to be addressed before using dryer. . ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55427
Nate
Job Details: 02/23/2022
"Not drying dishes. Had a bad heater. Replaced heater, ran through test mode. Heats great now.. ; used 1 W10518394 (HEATER) from stock"
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KEBS208DBS11
Near Maple Plain, MN 55359
Phillip
Job Details: 02/23/2022
The customer complaint was food is cooking unevenly and not getting done. I found the broil element was hanging down on the right side witch could cause food to cook unevenly because the outer broil element does cycle on and off during the bake cycle. The customer was putting tinfoil on the oven liner bottom. I instructed the customer the issue of putting tinfoil on the bottom or covering the rack with foil. I showed them how to use the foil per the user manual instructions. The door shuts tight and has no heat loss. The oven cycles properly and is maintains the proper temps. I fixed the broil element so it does not hang down. No more issue found. Which the oven set to 350 it was averaging around 360. I lowered the temp by 5 degrees.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBG2277RF8
Near Minneapolis, MN 55426
Phillip
Job Details: 02/23/2022
The customer said the fridge had been making some noises lately but nothing in the last couple days. There is a little frost build up on the evap over and on food Im the freezer. I found the freezer door is rubbing on the wood cabinet. I pulled the fridge out about 1. I advised the customer to put a block a wood behind the unit so it doesnt slide back. The customer will defrost the freezer. I did not use any parts today.
We serviced a
AMANA DRYER- ELECTRIC
Model NED7200TW
Near Elk River, MN 55330
Matt
Job Details: 02/23/2022
"Customer complaint is, LID IS LOOSE & RATTLES OVER SOUND OF THE DRUM ISNT SURE IF BOTH ARE LOOSE. Inspected and tested. Found the idler pulley had failed and the blower wheel was full of lint. Quoted customer to install new idler pulley and vacuum out inside of dryer. Customer approved repairs. Installed new idler pulley and cleaned out inside of dryer. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
LG REFRIGERATOR
Model LMXS28626S/04
Near Minneapolis, MN 55443
Matt
Job Details: 02/23/2022
"Customer complaint is, WATER LINE ISSUE, PIECE BROKE OFF WHEN CHANGING THE FILTER. Inspected and tested. Found the filter head was broken and water was dumping out the back of it. Installed new filter head and tested. Water is dispensing great and no leaks. Refrigerator is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA08
Near Saint Michael, MN 55376
Matt
Job Details: 02/23/2022
"Customer complaint is, FREEZER IS COLD (BUT NOT SUPER COLD) BUT FF NOT COOLING HAS TO USE POWER COOL TO KEEP TEMPS DOWN. Customer has already had this problem addressed multiple times under warranty and it still keeps doing it. This refrigerator has the ice maker that keeps freezing up to, but customer doesnt want us to do anything with it. Inspected and tested. Found a 22C, 25C and 40C errors. The FF evaporator cover is covered in frost. This is going to need both FF sensors part numbers DA32-10104N and DA32-00011C. Also going to need the drain kit and heater. Can you look up parts and call customer with quote and order parts if she wants to do the repairs. I let customer know that it is going to need to be unplugged with doors open for 24-48 hours before we come back. If you could just remind her that would be great. ; saved tckt"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Saint Paul, MN 55118
Delton
Job Details: 02/23/2022
"Found that the igniter is weak and doesnt ignite fully causing gas smell. Replaced igniter, tested and oven heats and no smell of gas. Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Otsego, MN 55301
Matt
Job Details: 02/22/2022
"Customer complaint is, TOO COLD ITEMS IN TEMPERATURE-CONTROLLED DRAWERS ARE FREEZING. Inspected and tested. Found the evaporator was completely frosted over. I can get the heater to come on in test mode. Also the FF evaporator cover foam is falling apart. Needs a new board, evaporator cover and sensors. Quoted customer to install parts. Customer approved repairs. Parts on order. ; ordrd 1 WR17X27084 (Evaporator cover) and 1 WR50X10108 (Defrost thermostat) and 1 WR55X10025 (Evaporator thermistor) and 1 WR55X37006 (Board)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US0A
Near Minneapolis, MN 55422
Nate
Job Details: 02/22/2022
"Not draining and leaking. Found the bottom wiper had slipped out. Reinserted it, and showed customer how to clean filter, which was clogged up with broken glass and hair. Drains great now."
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG
Near Minneapolis, MN 55408
Nate
Job Details: 02/22/2022
"Not draining. Took apart drain pump and found a clear rubber band wrapped around the impeller. After removing it and getting it back together, drains great now."
We serviced a
LG RANGE- ELECTRIC
Model LRE3091ST
Near Eden Prairie, MN 55346
Adam
Job Details: 02/22/2022
Bake element wouldnt kick on. Tested element and tested perfectly. Tested voltage to element and was none. Found the relay was bad. Attempted to repair board didnt work. Replaced control board and everything is working great. ; ordrd 1 EBR60969202 (Main control)
We serviced a
ROPER WASHER TOP LOAD
Model RAX4233PQ0
Near Eden Prairie, MN 55347
Adam
Job Details: 02/22/2022
Unit wouldnt go in to spin found that the coupler was busted. Replaced the coupler and everything is operating correctly. tested spin and agitate works perfectly. ; used 1 285753A (DD COUPLER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model wtw57esvw1
Near Otsego, MN 55330
Matt
Job Details: 02/22/2022
"Customer complaint is, WONT START. Inspected and tested. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
AMANA REFRIGERATOR
Model ARB9058CS
Near Excelsior, MN 55331
Adam
Job Details: 02/22/2022
Found that unit was running the compressor replace start relay and compressor fired up. Unit started cooling right away. Advised customer it will take about 24hr to be back at normal temps. Also advised customer to watch for the dials on the unit because was almost turned off because of bumping it; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Big Lake, MN 55309
Seth
Job Details: 02/22/2022
"Customer complains that the dishwasher has an error code. Upon arrival at inspection I found a customer had installed a new garbage disposal but that is not affected this issue. It has a water overflow error. I quoted ; ordrng 1 DD82-01139B (Board), ordrd 1 763-218-6570 (Sensor)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF338AAW/XAA
Near Rogers, MN 55374
Adam
Job Details: 02/22/2022
Found the unit was not draining. Testing the drain pump found that it was good. Jumped the pump and it works perfectly. Found the relay on the board has failed and cant repair. Quoted for new board DC92-00154A
We serviced a
GE REFRIGERATOR
Model DFE28JMKBES
Near Otsego, MN 55330
Matt
Job Details: 02/22/2022
"Customer complaint is, MEAT AND CHEESE DRAWER FREEZES STUFF BUT REST OF FF IS WARM. Inspected and tested. Found the FF compartment evaporator fan has failed. Quoted customer to install new fan. Customer approved repairs. Installed new FF evaporator fan and tested. Refrigerator is now fixed. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
FRIGIDAIRE STACKED DRYER
Model FFLG4033QT0
Near Elk River, MN 55330
Matt
Job Details: 02/22/2022
"Customer complaint is, WON'T TURN ON. Inspected and tested. Dryer cycle selector switch wasnt responding. Unplugged dryer and inspected electrical. Everything looks good. Reassembled and tested and dryer is now working great and I cant get it to fail. Advised customer to use it and if it does it again we should replace the cycle selector switch and board. Part numbers 137493400 and 5304500455. It would be around $400. to replace both."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE595R0ABBB/AA
Near Monticello, MN 55362
Seth
Job Details: 02/22/2022
I replace the convection fan and had to rewire for the new design. I tested it and its now fixed.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.286227
Near Plymouth, MN 55442
Matt
Job Details: 02/22/2022
"Customer complaint is, LEAKING WATER ALL OVER. . Inspected and tested. Ran washer on the super cycle with a load of towels and it never leaked. Customer put another lint screen on the end of the drain hose that dumps into the sink and its plugged again and spraying out of the sink onto the floor. The only water I see on the floor is coming from the sink. "
We serviced a
MAYTAG DRYER- ELECTRIC
Model DE410
Near Minneapolis, MN 55419
Nate
Job Details: 02/22/2022
"Taking a long time to dry and it smells like burning. Found that the blower wheel was stripped and broken. Replaced it, now instead of zero mph behind dryer and 280 degrees inside, its 30 mph and 220. Airflow outside is low still so told customer to have vent cleaned before running with vent connected otherwise could see a blown fuse. ; used 1 Y303836 (BLOWER) from stock"
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL12US
Near Minneapolis, MN 55446
Phillip
Job Details: 02/22/2022
"The washer was full of water and would not drain. I found the drain pump was locked up. I replaced the drain pump and the drain pump fuse. I ran a rinse cycle, it drains and spins good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG/AA
Near Plymouth, MN 55446
Phillip
Job Details: 02/22/2022
I thawed the ice compartment. I installed the kit and used the silicone. Ran the ice maker and it worked fine. Advised to give it 24 hours to cool and make ice.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Plymouth, MN 55446
Phillip
Job Details: 02/22/2022
The customer complaint is that when then press power nothing powers up. Everything is hooked up correctly and the connections looked good. I have seen this issue before and it was the main control that was the issue. I replaced the mai control board and tested the operation. It powers on and off as it should with no issues. Please bill accordingly. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA08
Near Saint Michael, MN 55376
Matt
Job Details: 02/22/2022
"Customer wasnt home, so I rescheduled her for tomorrow. ; schdld next appmnt for 2/23 WED !"
We serviced a
GE DISHWASHER
Model DDT575SSF2SS
Near Rogers, MN 55374
Phillip
Job Details: 02/22/2022
The water is not hard there there is signs of soap buildup. Advise the customer to clean with oil and switch soaps to the finish tablets. I found that the upper rack is not getting as much water supplied to the spray arms as it should. I found the duct seal going into the diverter cap is deteriorated and allowing water to not supply the upper rack spray arms as it should. Ordering the duct seal.; ordrd 1 WD08X10098 (Duct Seal)
We serviced a
LG WASHER FRONT LOA
Model WM3250HVA
Near Saint Michael, MN 55376
Phillip
Job Details: 02/22/2022
The washer would not drain and the pump was noisy. I found the impeller on the drain pump was broken. I replaced the drain pump and tested. Its draining good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW70HEBW1
Near Minneapolis, MN 55416
Delton
Job Details: 02/22/2022
"Replaced water valve, tested and washer no longer leaks by itself. Washer is working good."
We serviced a
KENMORE DRYER- ELECTRIC
Model GEW9200LW1
Near Minneapolis, MN 55424
Delton
Job Details: 02/22/2022
"Found that the heating element is open and not heating. Customer approved estimate. Replaced element, tested a dryer is heating and working good.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8800YC0
Near Woodbury, MN 55125
Delton
Job Details: 02/22/2022
Found that washer is not spinning. The hub plastic is worn out so it wont catch the spin. Which then started to wear out the plastic tub where hub sits on so it only agitates bearing shaft is also worn out along with wash plate. Maybe i could reuse inner tub but if that is the care it would be very expesive to fix. Either way customer declined estimate and will purchase new washer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSVA
Near Apple Valley, MN 55124
Delton
Job Details: 02/22/2022
Fridge no cooling at all. Found that compressor is shorted and melted relay. Compressor is bad. Send in to autho.; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model Ffid2423rs
Near Saint Michael, MN 55376
Phillip
Job Details: 02/22/2022
The dishwasher was not draining properly. I found a Pistachio shell stuck in a dream pump. I Remove the pistachio shell and now its draining perfectly.
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB0WW
Near Minneapolis, MN 55445
Nate
Job Details: 02/22/2022
Running loud. Replaced bad front bearing kit and glides. Runs much quieter now. Vacuumed out the dryer too. ; used 1 WE1M504 (WHITE GLIDE) from stock
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 02/22/2022
Water is leaking from the floating sump seal. I tried to clean the end of the pump and push it in tight but it still leaks. Im ordering the floating seal. ; ordrd 1 WD08X27458 (Floating seal)
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG617siwo
Near Maple Grove, MN 55311
Nate
Job Details: 02/22/2022
Burnt on the back vent. Tons of lint. Totally cleaned out dryer and installed new vent. Runs and heats great now.
We serviced a
JENN-AIR RANGE- GAS
Model JGS9900CDS02
Near Minneapolis, MN 55419
Nate
Job Details: 02/18/2022
"Not heating. Found a bad ignitor. Our ignitor was still under warranty, so only charged labor. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Saint Paul, MN 55116
Delton
Job Details: 02/18/2022
"Found that water was leaking water from upper wire holes and hinge holes. Found that the top of refrigerator cabinet is bulged. I can push down on bulge and hear water sloshing around. I ran ice maker test and it cycles but the water ice fill hole is frozen over so water somehow is spraying inside cavity and is inside insulation in cabinet (see pictures) since water is inside cabinet and insulation, cannot be repaired.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ0
Near Osseo, MN 55311
Nate
Job Details: 02/18/2022
"Washer stopped during a load and was wet. I ran it through test mode 4 times, everything works great. Did find that it has a shift actuator error. At end of calibration mode it got stuck. Recommended replacing shift actuator. Replaced it, ran through calibration mode, completed calibration mode. Runs great now. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DPSB613ED2WW
Near Rogers, MN 55374
Matt
Job Details: 02/18/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Quoted customer to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is heating great. Dryer is now fixed."
We serviced a
KENMORE WASHER FRONT LOA
Model 79641182311
Near Rogers, MN 55374
Phillip
Job Details: 02/18/2022
Unit was some what disassembled on arrival customer had to leave right away. Unit wasnt draining found the drain pump was faulty. Replaced drain pump everything worked great. Reassembled unit. Found customer removed gasket drain hose clamp and other screws. Everything is back in working order. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Minneapolis, MN 55431
Delton
Job Details: 02/18/2022
"Replaced ice maker, tested and ice maker cycles and fills. Working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1725PS2
Near Minneapolis, MN 55423
Delton
Job Details: 02/18/2022
Found that foods in freezer are soft not frozen. Checked evaporator and found that there is only %10 frost pattern. Sealed system leak. Called owned and informed her not worth it to fix as it would cost as much as new one.