"Customer complaint is, THE REF HAS BEEN CUT OFF FOR 8 MONTHS.GROUND FAULT TRIPS.REF SHOWS 50 DEGREES.. LITES DSNT WRK. Customer plugged it into a different outlet and its not tripping the breaker. Inspected and tested. Refrigerator is in a cold garage. FF compartment temperature is 43F and freezer is -10F. The top panel that has the sensors for the FF door reed switches is loose and not in place. The lights are not working properly in the FF compartment because of it. Also the fan isnt going to run correctly if it thinks the door is open. We installed the top panel and now the lights are working. I advised customer that the refrigerator is not going to cool properly in a cold garage."

Replaced all of the shocks and tested. Customer stood next to me the whole time it went through the spin cycle and it looks much better now. Complete.

Dishwasher wont start and advance cycle without holding the door shut by hand. Found that the door latch must of been tripped and not full reset to pull door in and latch it. I showed customer how to reset door latch so that door will pull shut. Now door shuts and cycle advances. Dishwasher is working good.

Unit works great no issues check oven several time everything is normal heat up fast .

"Customer states the unit is not draining, cycled tested found the unit would fill not drain. Vacuumed out the the water removed the pump found debris in the pump. Put pump back in cycled and tested the unit drains now."

Not heating. Found a bad old thermal cut out. Replaced with the updated one LG says to use. Vacuumed out a ton of lint and dog hair. Cleaned and oiled rollers. Runs and heats great now. Customer will have vent cleaned. Found a bad old thermal cut out. Replaced with the updated one LG says to use. Vacuumed out a ton of lint and dog hair. Cleaned and oiled rollers. Runs and heats great now. Customer will have vent cleaned.

"UPON ARRIVAL MICROWAVE WAS TOTALLY NON-OPERABLE, BLANK SCREEN DEAD OPENED IT UP AND CHECKED THE FUSE. FUSE IS GOOD CHECKED THAT THERE IS POWER OUT THE OUTLET. TOOK MICROWAVE DOWN AND STARTED CHECKING ALL OF THE THERMOS. DISCOVERED THE CAVITY THERMAL WAS BAD. REPLACE THE THERMAL ON THE TOP WITH A GENERIC FROM MY TRUCK. SEEMS TO BE WORKING MUCH BETTER NOW. Tested it and heats great.

Customer said it was not drying very well. Ran it and I had no heat. Open the machine up and found a bad thermal fuse on the heating element. Replaced the whole heating element. Customer also said that it would squeak sometimes. Discovered one bad roller and replaced it with a generic part. Test the machine and it looks great now sounds better and is drying.

"Customer said the oven would not bake. Checked and found the igniter not coming on. Replaced the igniter, cycled and test the bake comes on.

When you shut the microwave door the light comes on and the fan and turn table spins. All the door switches did test good. I replaced all 3 door switches. Now its working good. When you shut the door nothing comes on. The microwave is heating.

The dishwasher would not heat. I hooked up the newfi tool. The not heating fault code was active. I found the thermostat was tripped. I reset the thermostat. I ran the heater test and water valve test. The dishwasher is filling up with the correct amount of water and the circulation motor is working properly. I cleared the codes. I ran the firmware update. Theres calcium build up on the heater. The water is hard at the sink. I advised them to have the water softener looked at then run calcium through the dishwasher.

Customer states the unit is no longer drying. Cycled and tested no heat removed the back cover and tested the cut out switch. The switch tested open. Quoted the customer the upgrade kit. Customer approved. Installed kit cycled and tested the heater is cycling on and off as it should.

Front toe kick was just taped on. Found the hardware was missing to attach the toe kick to the dishwasher. Customer had the hardware in a junk drawer. Installed the hardware and now the toe kick is nice and secure.

"I ran diagnostics and no errors. I ran quick cycle and it filled, agitated, drained and spun. No leaks. I added few towels and same thing. No leaks and did not find anything wrong as im here. Not sure what load was in washer as it was leaking but with normal towels it did not leak and is working. The amount of water they said they had would of been a big leak.Only leak I found was ground the water valves but it is a slow drip. I informed contact and if it happens again maybe what type of lead was it because i cannot find leaks as im here."

Installed new frame kit and thermostat from diagnosis with jared. Once installed tested multiple times and made sure all burns and oven working properly.

"Customer complaint is, NOT FININSHING A CYCLE AND HAVING TO RUN LOADS MULTIPLE TIMES. HAVE TO RESTART THE DRYER. Inspected and tested. This is a condensing dryer. Dryer is heating. The condenser is really dirty. I cleaned out condenser and reassembled. Also cleaned out the lint filter bulkhead and the thermistor because it was covered in lint. Tested and its not getting as hot as it was before cleaning. I showed a couple of the ladies here how dirty it was and advised on cleaning regularly. Its in a closet also, and its not going to get as good of airflow if they're closing the door while using. I called and talked with Fred and advised him on what I did and on keeping the condenser clean."

"Customer complaint is, DW STARTS & WILL EITHER STOP MID CYCLE AND TURN OFF OR WILL STOP MID CYCLE AND SAY H2O. Dishwasher leaked over night so customers had dishwasher pulled out when I got here. Inspected and tested. Found dishwasher is leaking from the supply hose at the valve. I tightened up fitting and now its not leaking. I removed the pressure sensor and its plugged solid with scum. I cleaned it out and reassembled. Tested dishwasher and its working, but after the first wash cycle it constantly runs the drain pump. I can get it to reset and run by removing the pressure sensor and tapping it, but it keeps coming back. Needs a new pressure sensor. Customer approved repairs. Installed new pressure sensor and tested. Dishwasher is working great. Dishwasher is now fixed."

Customer is complete. Not draining on arrival. Unit was full of water. Unit has a timer for cycles. Turn timer to a hit drain unit drained was kind of a weak drain filled ran unit was over sudsing. Ran unit multiple times to get all suds the more suds they got out the more the water was normal the better the unit was draining. This unit has a long drain going under the floor and back up to the sink. explain to customer about the issue and how its working properly now and to use different soap. theyre using platinum plus soapand it should work the issue again explain to run it a few times open the door while its running to check if its over and go from there

"The customer complained that the oven would not heat up. I replaced the igniter with a new one, and after testing the cycles, everything worked great with no issues. Additionally, I cleaned up the left burner as its flames were weak. After the cleanup, it now has even flames, and the unit is working properly.

"Fridge not cooling, and an enormous amount of rime frost in freezer. Found the fridge door wasnt closing all the way due to the shelves in the door hitting the glass shelves in the fridge. Adjusted shelves so door closes now. Took back panel off and steamed all frost off. Steamed all frost off of fan. Steamed of door gaskets. Found the evaporator drain totally frozen solid. Steamed that out so water drains now when freezer goes into defrost. Told tenant 24 hours to get down to temp."

The oven was lighting up good for me. The bake ignitor was drawing around 3.2 amps then down to 2.99 amps. I replaced the bake ignitor and gas valve assembly. The oven is still lighting up good and fast. I found no issues today.

The microwave latch was broken so the door would not open. I replaced the latch and now its working good.

"Call Smith complaint is getting a weird smell inside unit. Its been like this since they moved in 6-8 months ago. Everythings been keeping cool and working properly though. Opened up the door and I could definitely smell almost smells like a metallic metal chemical smell. Definitely not a wiring smell. Call Techline. He said the only thing that they think it could be, is, if they cleaned up with some kind of chemical stainless steel cleaner inside the unit and thats given odor now. they recommend just cleaning out some Dawn dish soap, leaving the door open for a few days and then using a bunch of baking soda in it to try to absorb the smell."

"Installed new control board from last diagnosis. Reassembled unit. tested all the features. Bake, broil,convection, timer and set the clock. Cooling fan is kicking in and temp is reading accurate.

Customer states that it freezes really well in the freezer but the fridge is warm and does not cool at all. Opened up the back of the freezer and inspected the evaporator fans. Neither one of them was spinning after the door sensor had been pushed closed for two minutes.checked for voltage at the connector and they both had about 14 V. Tried to spend them by hand and they were both jammed up really hard and hard to turn by hand. Going to need parts research on this one to find parts for criterion.; saved tckt

"Customers complaint is freezer temp is rising. Seems like the top drawer is at 20 in the bottom drawer. Its closer to temp maybe 5? off. when I had the drawers pulled out, I could see the back evaporator, cover had frost on it. Call Techline to explain what I found right away says its a evaporator sensor. I explained we replaced it and moved it to the location. He kept on interrupting me say nope its a sensor only can be the sensor explained that we did it where he located he didnt want to listen to anything else. I asked if we go through the recycles he said no its a sensor. so on my own gets more investigating and I found that first thing is I cannot get the evaporator fan to run in the freezer and test mode or without test mode. Also, Techline did get it into defrost mold, but I never melted any ice. So it looks like we at least need a new evaporator fan. I got terrible support on Techline. Talked with Jared on the phone. We kind of went over some things. We are having the customer defrost the freezer and Jared will call him and well go from there.; snapped 2 QuickPics, states that autho needed"

"Customer states no heat.Removed the covers and checked found the unit short cycling. Tested the igniter and it had the proper amperage. Removed and checked the harnesss going to the coil and safety coil both had no issues with the terminals. Both coils ohm out ok. Checked the safety thermostat, high limit thermostat both ok. Suspect the issue is the flame detector measured and it never seemed to get voltage to open the coil. Needs new flame detector ; snapped 1 QuickPics, states that autho needed"

"Customer states the unit is not drying.Checked and found the unit not working at all, tested for power (ok) disassembled and tested all the fuses and switches, could not find any issues. Had Jared try and help , suspect the issue is the timer ; snapped 1 QuickPics, states that autho needed"

Customer said that it stopped cooling suddenly and was warm within 24 hours. Opened up the freezer section and took a look at the evaporator. No frost present whatsoever. Definitely a sealed system issue and likely a failed compressor. please contact the customer regarding warranty information and potential cost; O-emld tckt

"Customer stated the unit was not cooling,Removed the freezer drawers and door. Checked for a frost pattern. Found no pattern the freezer is warm. Removed the back cover and checked for amp draw on the compressor the compressor is running and there is a draw. Customer would like a quote for repair on the sealed system.; snapped 5 QuickPics, states that autho needed"

"Complaint is that the unit doesnt always respond when you press the start button. Button clicks, but it doesnt always respond. I verified for myself. Sometimes it responds immediately, other times you have to press start a few times or in different places on the button. Needs new control panel assembly. I did a nation wide search and cant find it. DW can you see if you can? AGL30906702; O-emld tckt"

"Giving E43. Wash motor not running. Took apart door and confirmed that motor gets 120 vac but doesnt start. Needs new wash motor assembly. Quoted for it, coming back Thursday afternoon to install sump assembly with motor.; ordrd 1 W11124384 (Sump and motor assembly)"

Found that front left burner will spark continuously even when flame is on high. Spark module is not reconizing flame to stop trying to spark. Will need spark module and electrode. Cant find electrode in stock. Please order parts and schedule with wall oven.Spark module WPW10475170; electrode W11690659This will be big job. It is center down draft cooktop and will have to disconnect whole blower and gas line to pull up cooktop to get to screws to pull off top to get to the spark module and electrode. See if we can get extra labor and schedule 2 hours just for this job. And schedule 1 hour for wall oven job (3 hours total for both appliances); saved tckt

"The whole refrigerator stopped cooling suddenly. The fridge was plugged in and running when I arrived. I tapped into the suction side. The pressure was 42 psi. The compressor valves have failed. It needs a new compressor. Please follow up with the customer. Customer asked about how much. I have rough estimate of 660-1300. ; snapped 1 QuickPics, states that autho needed"

I installed new water valve and tested. Washer is working great. Washer is now fixed."

Customer says dishwasher sounded weird and didnt sound like it was running and was some water on the floor underneath dishwasher. I ran test and dishwasher fills and is running after 10 minutes it sounded as if dishwasher was sucking air and found that there was a lot of soap suds. I showed customer all the soap and suggested to use less soap and switch to finish pods. I added some cooking oil and got rid of all suds and customer will replace soap.Customer will call back if problems persists.

"Has been running loud. I found some front glides worn down, as well as the felt. Belt is brittle. Installed bearing slide kit. Vacuumed out. Runs nice and quiet now. Greased rear bearing.

Replaced bad main pcb. Runs great now.

"Installed a new belt, and after testing, the cycle, spin, and drain all work great without any issues."

The microwave was not heating. The magnetron and diode were bad . Today we replaced the magnetron and diode. The microwave is heating good now.

The customer said its not cooling and stopped cooling very quickly. I verified the compressor failed. I replaced the compressor and the filter drier. I updated the board. I purged the system and recharged. Pressures are good. I advised the customer to wait 6 hours for it to cool. 4.44

The washer does not spin out all the way and is loud. The tub bearing is loud and the tub bearing is bad. It will need the new bearing and seal.

"Customer states water was continuously, dripping into machine, opened up a machine and found a bunch of crud inside the water valve. Replaced water valve with a part. I picked up from today. Seems to be working a lot better not dripping anymore.

"Oven igniter was broken. Board was also shorted out. Was able to do an on site board repair, and replaced bad bake igniter. Now it heats great.

"Customer complaint is unit keeps tripping breaker if they try to heat. Disassembled unit and found that one of the switches is bad. The holder also is broken where it locks in the micro switch. Also door prongs are worn. Replaced door assembly switch holder, micro switches, and little lever inside the holder for the micro switches.. Once all parts were installed, reassembled and tested multiple times and working properly.

The customer said the washer worked for 2 loads then not so good after and was still giving the long drain error. We started the washer and let it fill up with water. We then put into a drain cycle. The washer is draining slow. The drain hose has a 2 foot extension and goes into a tail pipe on the sink drain pipe. It looks like a dishwasher connection. I disconnected the drain from the sink and put the hose in a bucket. Now it drains out fast. The issue is with the drain. I advised the customer to have the drain cleaned. The customer was going to try a couple things.

"Customer said screen went blank, and everything turned off while they were doing a self clean cycle. Opened up the machine and discovered a blown. Thermal fuse. Replaced the thermal fuse and tested. Seems to be working right now.

"Machine had huge huge chunks of ice frozen to the back wall on my arrival. Customer states that the dispenser didnt work and that it was freezing things. Defrosted the unit aggressively with the steamer. Broke off all the chunks of ice and made sure there werent left any. Replace the back panel with a new part. It appeared that the waterline for the dispenser had frozen along with everything else. Once that was defrosted, the water dispenser started working again. Dried up machine and put everything back together. working better now."

The dryer wont heat at all. I tested and found the heater is bad. I replaced the heating element and now it heats.

"The unit was not functioning, and I discovered that the owner had turned off the gas and broken two screws. For now, I managed to get it working temporarily, but it will eventually need a new unit. Currently, two burners are working fine, but two are not igniting. The unit will require a spark module and new hardware for the burners."

The microwave was not heating. I replaced the magnetron and diode. The microwave is heating good now.

"The unit runs great with no issues or leaks. I inspected it thoroughly, checked all cycles, and confirmed that it drains fine."

Customers complaint making loud noise and freezing in crisper drawers. Found that the noise is coming from the evap fan in the fresh food compartment. This is a common issue on theses. Which causes poor air flow and freezes the items that are lower like the crisper drawers. Quoted blue book for new fan assemble. Customer approved installed part tested and working properly. Reassembled.

Customer stated there was an issue with the tone and menu. Replaced board and wire harness. Cycled and tested. Working great now.

"Customer stated the unit will run for about 10 minutes and trips the breaker, top of the unit gets very hot. Tested the outside vent for airflow speed and it is at 19 mph, got some bath towels wet and ran the unit on high heat, can hear the heater cycling, tripped the breaker at 149 degrees. 21 amps. Reset breaker and tested the unit other pole runs at 23.62 on start up its well over 30 amps. When the heater is not going its 4.6 amps. Disassembled the unit and checked for any issues Burt wires etc. found nothing. Look at the heater coils they all looked as they should also ohmed them out and they both tested the same. Suspect the issue is the breaker. This unit it on a 30 amp circuit. When the breaker trips is when the heater cycles. Its not right away its after a few cycles of the heater."

"Replaced a bad main board that wasnt sending power anymore to the compressor. Replaced bad water tank, and fixed water dispenser. Now it dispenses great, compressor is running and cooling, damper is working, and no leaks.

Standard Samsung ice maker issue frosted over and ice maker wont rotate and ice auger/fan ice over in ice box.Does this model come with the kit or need to order parts separately? Please find parts and quote customer.Email: p1954r@aol.com; saved tckt

"Tons of oil has leaked through bottom of transmission. Needs new transmission, bearing kit, belt and pully. Can someone please call owner with quote? ; saved tckt"

Tenants complaint is they cannot shut the dispenser door does not stay shut so soap just drips everywhere. Verify complaint the dispenser is busted. Theres a little clip that busted off and thats the reason why it is common on these for breaking. Its one of the most top parts replacingleft voicemail for homeowner with attached to invoice here to see if they want to repair; saved tckt

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found when the water is turned on to the refrigerator, water is constantly flowing into the ice maker. The valve has failed. Quoted warranty company $439. to install new water valve. I talked with multiple people, but Jamie gave me approval and gave me her number to call and collect when Im done with the repair. Its 718-360-0322. Part on order. ; ordrd 1 DA62-01477A (I/M VALVE - SINGLE COIL)"

"Garbage disposal just hums and doesnt run. Is completely locked up and would need to be replaced (black whirlpool one)I told customer that there would be discount for multiple appliances and customer just wanted quote so add that into quote.Customer cmail for estimate: p1954r@aol.com; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

"Customer complaint is, STOPPED WORKING. Error tE1. Inspected and tested. Found the thermistor is out of range. Quoted customer $382. to install new thermistor kit. Customer approved repair. Part on order. ; ordrd 1 AGM30045804 (THERMISTOR)"

"Customers complaint is making weird noise at random times, but seems like its washing drying and operating correctly. So it makes a noise when the drain pump is completely emptied and before its actually starts to fill water. I found that its not the drain pump. its actually the motor itself making the noise when the water is empty. Verified complaint by unhooking drain pump and running and still getting the noise quoted for new circulation motor. Customer approved and rescheduled.; ordrd 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)"

"Removed old ice maker, installed new icemaker. Found the drawer would not close with the new ice maker, tried a whirlpool icemaker like what came out. That did not fit, either the bailing arm feet would not go over the ice bin. Put new icemaker in and customer is going to try it. ; snapped 5 QuickPics, states that autho needed"

"Timer will not advance on auto dry but will on timed dry, dryer will run forever until customer manually stops it. tested and I am getting power at timer motor when heat is met but still not advancing. Also customer showed me that fabric is melted. Tech support says it run though cycling and high limit to the timer. That appears ok since im getting power at timer motor but since it seems to be intermittent I am ordering timer and thermostats.; ordrd 1 D517562 (Timer) and 1 D518542 (Thermostat) and 1 D510701 (Hi limit) and 1 D504515 (Cycling thermostat)"

"Customer complaint Burners overheat and produce a lot of smoke due to residue build-up. To correct this issue, new coils are needed. I have ordered new ones from Dey.; ordrng 2 WB30T10074 (Coil burner)s"

Customer stated the unit was leaking. Found a rip in the door boot. Customer approved the repair ; ordrd 1 WP8182119 (Bellow)

"Customer states that it makes a grinding sound when they use large loads. But not when they use small loads. Opened up cover. Put it into a spin cycle and took a look at the bearings. The upper top bearing has rust the water around it and looks to be failed. Going to need to replace that. Also offered to replace lower bearing for customer as well. Need to get those parts and come back on Wednesday. ; ordrng 1 28944rp (Lower bearing), ordrd 1 766p3a (Lip seal and bearing)"

Customer states machine wont start because they cant get the door to close properly. Examined the hinge on the door and found it to be cracked on the inner door frame. Going to need a part to replace this. Will return on Wednesday. Once this inner door frame is replaced it should latch properly and should be fine. ; ordrng 1 808095 (Inner door frame)

"Customer said that it is getting too hot and clothes are melting on back wall vent grille and has clothes melted on vent. Tested heat with vent attached and is getting to 270 degrees and when I disconnect vent it is cycle it better but still erratic and not consistent. Needs thermostat and new back grille as clothes have melted on it.I informed customer that they will need to get vent cleaned and checked since it runs through the roof.Back vent grille D518524; thermistor D510523; ordrng 1 D510523 (Thermistor), ordrd 1 D518524 (Grille)"

"Tenants complaint is certain burners arent working they have to wiggle it in the front right one is absolutely not working and sometimes will spark. Just visually inspecting I could tell that the burners where they hook into the female reciprocator are all burnt up would need at least two repair kits. Also, would like to get two of the 8 inch burners. The ones that are in there are pretty warped and pretty damaged would be the best to just start with a fresh kit so we dont have any issue for the future. W10259865 8 inch burner2330031 receptacle 2; ordrng 2 330031 (Receptacle)s, ordrd 2 WPW10259865 (8 burner)s"

"Arrived found the belt was not shipped it shows it was shipped on the packaging slip, the box was beat up and taped. Will return when the belt arrives. ; states that autho needed"

"The CPB was defective and needs to be reordered along with a thermostat and a selector switch, which the customer has approved. I have placed an order from Marcone with delivery expected before the end of the week.Items ordered:Part Number: 210600042, ThermostatPart Number: 210600043, Selector Switch; schdld next appmnt for 2/16 FRI !"

"Customer complaint is, STOPS AFTER SENSING, WON'T START CYCLE. Inspected and tested. Found a long fill error. In test mode the cold water is only trickling in. The valve has failed. Customer approved repairs. Installed new water valve and tested. Washer is working great. Washer is now fixed."

"Installed the new parts ordered. After test the unit functions properly, and there is no noise at all. It works great."

Returned with the part. Disassembled the unit. Found the nut from the blower wheel was stuck on. Used a grinder to cut and remain the nut. Installed new blower housing. Customer requested the light bulb be replaced. The current light bulb was broken off in the socket. Removed and replaced. Put unit back to together ran. Removed about 10 ft of flex duct that was coiled behind the dryer. Cycled and tested. Unit operating as it should

Scraping. Found the felt seal partially torn on top. Used special red glue for that. Also found the rollers in bad shape. Replaced rollers. Now drum has good clearance above the blower wheel housing.

"Customer was issues with the broiler working.Replaced ignitor, burner and module, cycled and tested the unit working as it should"

Customer said that it wouldnt light anymore. Tried to turn oven on and it didnt even make the igniter glow. Opened it up and replaced the igniter. Tested and it looks good now.

Install display board from last diagnosis once installed tested multiple times is working properly

"Customer states that it was still cold in the freezer but not cold in the fridge. Had customer remove all of the food from the freezer. The back wall was really really frosted up. Removed cover. There is lots of frost built up down at the bottom of the evaporator, blocking airflow to the fridge. Used steamer to defrost the whole section. Checked the heater and defrost terminator. Both of those checked good the evaporator fan also looked good. Instructed customer to make sure that they were leaving enough space in the freezer for airflow because the freezer was pretty packed tight. Put the machine back together and everything looks like its running right now"

found that the neutral wire on the power connection for the dishwasher had burned up and become disconnected. Stripped new and replaced wire cap tightened to make sure all the other connections were good. Tested machine and it ran fine after this. Reinstalled and looks good now.

When I got there, the left side was a half inch lower than the right side, it was very unlevel. I leveled it out and then ran it on an entire normal cycle, full of towels and bedsheets, and it did not drip a single drip of water, and it sounds great."

Blower wheel had cracked and was spitting on the shaft. Went today and picked up a new blower wheel and locking ring. Replaced and put dryer back together. Tested and it sounds great now.

"Customer complaint is, DOESN'T WORK. Inspected and tested. Found the washer is full of water and not draining. I removed water and pulled out filter and found a coin in the tub to pump hose blocking water from getting to the pump. I removed coin and reassembled. Tested and washer is draining great. Washer is now fixed."

Replaced bad door hinges. Closes great now.

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump impeller is loose again. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.

"Customer complaint is, OVER COOLING STILL AFTER REPAIRS. Inspected and tested. FF temperature is 32F and freezer is 7F. I removed evaporator cover and defrosted evaporator and after 20 minutes theres frost on about 70-80 percent. The sealed system is a little low, but not terrible. Im not confident putting a new thermostat in is going to make a difference because the sealed system is a little low. Customer is going to try adjusting the dials and see if he can get it to were its good enough to use without freezing things in the FF compartment."

"Installed a new I/O board. After testing it through several cycles, there are no issues, and it works perfectly."

Customer was concerned about the dishwasher. The unit had not been used in a few years.Cycled and tested. Removed the lower cover and found the unit had a copper line ran to in. Unit has the correct loop under the sink. The unit drains fine. Could not fine any issues

"Installed the timer provided by the office. After testing it through several cycles, it works perfectly. There are no more issues."

Installed part from last diagnosis. Once installed tested craft ice maker. Harvested and filled with water properly. Reassembled and now unit is working properly

The lid will not stay down and lock. The back left corner of the lid is broken. I replaced the whole lid. I verified the lid will lock and unlock.

The gas valve was working intermittently. The rear rollers also had a small squeal. Today I replaced the gas valve assembly and the rear rollers. The dryer sounds good and its cycling the heat on and off consistently. No more issues found today.

"The customers compliant is when you open the door sometimes the fan, light and turn table runs and other time when you press start is will say close door. I found the micro switches are failing. I quoted for replacing the switches. I replaced all 3 switches. I tested the operation and its working good.

The dishwasher was not washing the dishes. The main pump failed. Today I replaced the wash motor assembly. I reset the controls and ran the dishwasher. Its washing good now.

"Leveled dishwasher and mounted hardware to the counter top, so it is secure and door closes now. Was difficult because floor is built up in front of dishwasher and took awhile to get the kick plate off. Works great now."

"Replaced bad transmission, clutch, coupling and drain line. Runs great now with no leaks.

"Installed a new PCB (Printed Circuit Board). After testing it through several cycles, it works great with no issues; ordrd 1 EBR31002614 (PCB)"

Customer states the dryer turns on wont start.Disassembled tested the fuses(ok) tested the motor it was getting 120 volts the windings of the motor tested ok. Found the start relay was burnt and needed the board repaired. Repaired the board put the unit back together cleaned out lubed up the drum rollers . Cycled and tested unit acted up again took board out did the soldering again. Cycled and tested unit operating as it should